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VMware Live Recovery vs Veritas System Recovery comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
32nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of September 2026, in the Disaster Recovery (DR) Software category, the mindshare of Veritas System Recovery is 1.7%, up from 0.7% compared to the previous year. The mindshare of VMware Live Recovery is 6.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
VMware Live Recovery6.9%
Veritas System Recovery1.7%
Other91.4%
Disaster Recovery (DR) Software
 

Featured Reviews

SP
IT Manager at Canara Robeco
An easy to maintains solution useful to manage daily backup and the restoration of backup files
I don't see any scope for improvement in the product since it is a well-established solution. My company has not faced any production-related issues with Veritas System Recovery, as it has stayed quite stable in our environment. The product's integration capabilities are an area with certain shortcomings where improvements are required. The documentation and reporting areas also need to be improved.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"It has a user-friendly interface and configures and integrates nicely with other products."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
"It has a user-friendly interface."
"Offers good recovery quickly."
"The installation was straightforward."
"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"They provide very good technical support that is affordable."
"The solution has supported our business over the years and generated tens of millions of dollars in revenues."
"VMware SRM's most valuable features are its convenience and its use of stretched clusters."
"We had not achieved our RTO before the SRM implementation, but now we have achieved our RTO for DR drill."
"For most customers about 2 years."
"This product allows organizations to have a solid BC business continuity plan in place in case of disaster."
"I would say SRM's ability to recover my virtual machines in a timely manner and to perform bi-annual testing are the two things it has provided that are really valuable."
"Initial set-up was straightforward."
 

Cons

"We faced issues with recovery and restoration."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"It needs an easier interface."
"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."
"The pricing could be cheaper."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
"In my opinion, the integration with Peer Persistent Storage could be improved."
"The technical support is not quick enough to respond when a user tries to contact them."
"The solution currently has a five-minute RPO, meaning if the VM goes down we can lose up to five minutes of data which is a big deal when it relates to database replication."
"You cannot use VMware SRM in conjunction with storage replication software."
"Currently, there is a limitation of consolidating only 15 sites per SRM."
"Technical support can take some time to respond. We'd like a faster response."
"You need a lot of knowledge to work with the interface because it is not really easy to use, and it would be great if the dashboard were simplified."
"Technical support needs improvement, they are not very responsive."
 

Pricing and Cost Advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
"The price of VMware SRM depends on how many VMs the customer has to move. There is a difference between the standard and enterprise license. I'm presenting the standard license to my customers because the total of VMs is not more than 50. The customer needs only the standard license and the cost is very effective for him."
"There is an annual license to use this solution."
"After Broadcom acquired the solution, the licensing cost increased drastically"
"We have a standard enterprise license for the solution."
"The price could be lower, in general. My clients pay for an annual license."
"It is reasonably priced, and its cost hasn't been a significant factor in our implementation."
"The cost of SRM is on par with market rates."
"VMware SRM is an expensive solution, and users need to pay extra costs in addition to the standard licensing fees."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Manufacturing Company
14%
Construction Company
12%
Computer Software Company
12%
Energy/Utilities Company
9%
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
What is your primary use case for VMware Cloud Disaster Recovery?
We are the partner as well as the integrator, and we mostly work in the integration industry. Integration is our core business, but we also do partnership activities. Most of our projects are based...
 

Also Known As

Veritas System Recovery 18, System Recovery 18, System Recovery
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Mother's Nutritional Center, Occidental Technical Group
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about VMware Live Recovery vs. Veritas System Recovery and other solutions. Updated: September 2026.
912,930 professionals have used our research since 2012.