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VMware Live Recovery vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of June 2026, in the Disaster Recovery (DR) Software category, the mindshare of Veritas System Recovery is 1.7%, up from 0.6% compared to the previous year. The mindshare of VMware Live Recovery is 7.0%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
VMware Live Recovery7.0%
Veritas System Recovery1.7%
Other91.3%
Disaster Recovery (DR) Software
 

Featured Reviews

Sareesh V - PeerSpot reviewer
Sr.System Administrator at Suwaidi
The solution can be used for DR testing and allows running an infinite number of full backups
When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a user-friendly interface."
"You can back up the whole image."
"It has a user-friendly interface and configures and integrates nicely with other products."
"Offers good recovery quickly."
"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"It works great, and does what it’s supposed to."
"The solution offers a rich set of features, well adapted in the market."
"Fast recovery time Ease of use"
"Initial set-up was straightforward."
"Site Recovery Manager is valuable because it helps with the difficult problem of failing a group of virtual machines over to your DR site and bringing them up."
"The solution runs well in the background, just in case we need it."
"Automated recovery is one good feature, SRM also offers simplified management. It has a centralized interface for configuring, testing, and executing disaster recovery plans across multiple sites. This means management from a single point, even for many sites."
"Virtual Machine Recovery during DR situation, with automation and easy to use menus and options."
 

Cons

"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"It needs an easier interface."
"The pricing could be cheaper."
"Veritas System Recovery’s pricing and local support need some improvement."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"We faced issues with recovery and restoration."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
"The reliability is sometimes lacking."
"Customer Service: 3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution."
"We have found that the technical support team are not always competent enough to help with our issues, and often have to escalate them."
"There are many functionality problems with the product currently. It is also slow and unstable."
"We've had configuration issues on occasion. We start to fail over, and then we have to call it off because the configuration is not right, or the data stores aren't configured correctly in the secondary data center. Oftentimes, it is just the experience level of the team, and we have to bring in the vendor to help and validate our configuration."
"When starting up the replication and converting it to the virtual machine I had some problems. I had to start the process again and that is inconvenient."
"The automation should be simplified or improved."
"It has a lot of dependencies on VMware infrastructure, and testing can be complex. Testing often requires extensive approval at the organizational level."
"There is room for improvement in the automation and orchestration aspects of this solution."
 

Pricing and Cost Advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
"It is reasonably priced, and its cost hasn't been a significant factor in our implementation."
"I rate the tool's pricing an eight to nine out of ten."
"The licensing costs for the product are perpetual in nature. A person needs to buy the license only once there is a need to buy support on a yearly basis. The licensing cost for VMware SRM is expensive."
"The software is expensive. There is a one-time cost involved in purchasing the license."
"Compare to hardware-based replication, I think software based replication is best and cheap."
"The pricing is good."
"Mature products like VMware SRM often have higher costs."
"VMware SRM is an expensive solution, and users need to pay extra costs in addition to the standard licensing fees."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Construction Company
12%
Financial Services Firm
9%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
What is your primary use case for VMware Cloud Disaster Recovery?
We are the partner as well as the integrator, and we mostly work in the integration industry. Integration is our core business, but we also do partnership activities. Most of our projects are based...
 

Also Known As

Veritas System Recovery 18, System Recovery 18, System Recovery
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Mother's Nutritional Center, Occidental Technical Group
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about VMware Live Recovery vs. Veritas System Recovery and other solutions. Updated: April 2026.
899,258 professionals have used our research since 2012.