No more typing reviews! Try our Samantha, our new voice AI agent.

VMware Live Recovery vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of June 2026, in the Disaster Recovery (DR) Software category, the mindshare of Veritas System Recovery is 1.7%, up from 0.6% compared to the previous year. The mindshare of VMware Live Recovery is 7.0%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
VMware Live Recovery7.0%
Veritas System Recovery1.7%
Other91.3%
Disaster Recovery (DR) Software
 

Featured Reviews

Sareesh V - PeerSpot reviewer
Sr.System Administrator at Suwaidi
The solution can be used for DR testing and allows running an infinite number of full backups
When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"The installation was straightforward."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"It has a user-friendly interface."
"You can back up the whole image."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
"VMware Live Recovery is a very useful tool for live recovery."
"It's easy to use and the interface is quite simple."
"The thing I like the most about SMR is the reduced cost of management."
"The most valuable feature of the solution is the automatic recovery of the virtual machine if it goes down."
"The solution runs well in the background, just in case we need it."
"If you want to do failover, it works without any problem."
"Virtual Machine Recovery during DR situation, with automation and easy to use menus and options."
"The most valuable feature of the solution is the integration part, along with the subsequent hardware."
 

Cons

"Veritas System Recovery’s pricing and local support need some improvement."
"We faced issues with recovery and restoration."
"The reliability is sometimes lacking."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"The pricing could be cheaper."
"It needs an easier interface."
"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"They could enhance the automation features for the product."
"The initial setup of VMware SRM isn't straightforward because many customizations are required since it helps in the recovery of your IT environment."
"Customer Service: 3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution."
"The support could be improved, they are slow."
"We had a problem connecting to the SRM plug-in."
"The product has an insufficient method of logging, an insufficient level of operability, and an insufficient level of detailed technical tracing."
"VMware Cloud Disaster Recovery could improve by enhancing the network bandwidth from the storage."
"We are limited to 50 VMs."
 

Pricing and Cost Advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
"VMware sells in bundles of 50 VMs, so if we want to expand, we have to buy the whole bundle."
"The pricing is good."
"The price of VMware SRM depends on how many VMs the customer has to move. There is a difference between the standard and enterprise license. I'm presenting the standard license to my customers because the total of VMs is not more than 50. The customer needs only the standard license and the cost is very effective for him."
"I rate the solution's pricing a six on a scale of one to ten, where one is the lowest and ten is the most expensive."
"After Broadcom acquired the solution, the licensing cost increased drastically"
"VMware SRM is quite expensive."
"It is about $3,000 a year for the 25 pack. The package gives you the ability to protect up to 25 virtual machines."
"Mature products like VMware SRM often have higher costs."
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
900,277 professionals have used our research since 2012.
 

Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Construction Company
12%
Energy/Utilities Company
9%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
What is your primary use case for VMware Cloud Disaster Recovery?
We are the partner as well as the integrator, and we mostly work in the integration industry. Integration is our core business, but we also do partnership activities. Most of our projects are based...
 

Also Known As

Veritas System Recovery 18, System Recovery 18, System Recovery
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Mother's Nutritional Center, Occidental Technical Group
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about VMware Live Recovery vs. Veritas System Recovery and other solutions. Updated: June 2026.
900,277 professionals have used our research since 2012.