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VMware Live Recovery vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
34th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of June 2026, in the Disaster Recovery (DR) Software category, the mindshare of Veritas System Recovery is 1.7%, up from 0.6% compared to the previous year. The mindshare of VMware Live Recovery is 7.0%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
VMware Live Recovery7.0%
Veritas System Recovery1.7%
Other91.3%
Disaster Recovery (DR) Software
 

Featured Reviews

Sareesh V - PeerSpot reviewer
Sr.System Administrator at Suwaidi
The solution can be used for DR testing and allows running an infinite number of full backups
When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.
SuhailAkhtar - PeerSpot reviewer
Integration Architect at App In Snap (Pvt) Ltd
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"The installation was straightforward."
"Offers good recovery quickly."
"It has a user-friendly interface."
"You can back up the whole image."
"It has a user-friendly interface and configures and integrates nicely with other products."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"With SRM 6.1 the planned failover could be done in an orchestrated fashion with zero downtime!"
"It's easy to use and the interface is quite simple."
"The stability of SRM has been excellent. It gets a nine-out-of-ten."
"The company was able to provide customers with the required RPO that was not possible with traditional backup solutions."
"All of its components are very competitive compared to other solutions."
"The most valuable feature is the automation, where you press a button and everything fails over seamlessly."
"It is easy to implement for my clients."
"It's very reliable. The solution is stable."
 

Cons

"We faced issues with recovery and restoration."
"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."
"Veritas System Recovery’s pricing and local support need some improvement."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
"The reliability is sometimes lacking."
"The pricing could be cheaper."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"In my opinion, the integration with Peer Persistent Storage could be improved."
"The automation should be simplified or improved."
"SRM may hit some OS issues related to IP changes, but they are usually OS related, especially in the 2008 realm."
"I would like to see this solution be more scalable."
"They could enhance the automation features for the product."
"Smaller sites or sites with mixed storage platforms rely on vSphere replication for DR purposes so additional scalability in this tool would benefit from this."
"Customer Service: 3/10, VMware support was not really proficient in the product, as most of the time we would give them the solution."
"Sometimes it’s good, sometimes it’s bad. It’s just luck of the draw."
 

Pricing and Cost Advice

"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
"Compare to hardware-based replication, I think software based replication is best and cheap."
"VMware sells in bundles of 50 VMs, so if we want to expand, we have to buy the whole bundle."
"The cost of SRM is a little bit high, especially for smaller companies."
"I rate the tool's pricing an eight to nine out of ten."
"The price of VMware Cloud Disaster Recovery should be lowered in order to compete better in the market."
"After Broadcom acquired the solution, the licensing cost increased drastically"
"VMware SRM is an expensive solution, and users need to pay extra costs in addition to the standard licensing fees."
"SRM is reasonably priced for the functionality it provides."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
13%
Construction Company
12%
Financial Services Firm
9%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We have been using VMware Live Recovery since 2015, and most of our effort relies on it. I personally feel that it is very easy to use, easy to manage, and provides many features compared to other ...
What needs improvement with VMware Cloud Disaster Recovery?
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escala...
What is your primary use case for VMware Cloud Disaster Recovery?
We are the partner as well as the integrator, and we mostly work in the integration industry. Integration is our core business, but we also do partnership activities. Most of our projects are based...
 

Also Known As

Veritas System Recovery 18, System Recovery 18, System Recovery
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Overview

 

Sample Customers

Mother's Nutritional Center, Occidental Technical Group
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about VMware Live Recovery vs. Veritas System Recovery and other solutions. Updated: June 2026.
899,645 professionals have used our research since 2012.