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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
1st
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of February 2025, in the Application Control category, the mindshare of VMware Carbon Black App Control is 26.8%, down from 32.7% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.3%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control
 

Featured Reviews

AM
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Vikram Srirama. - PeerSpot reviewer
A VPN alternative that delivers a zero trust model
The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I use the console to check for threats and I find it to be very user-friendly."
"All the functions within VMware Carbon Black App Control are valuable."
"The effectiveness of application whitelisting is very good."
"The API integration is good."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"The visibility is valuable."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"The customer service and support are very good."
"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."
"Overall, the solution does a pretty good job at web filtering."
"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."
"As a cloud-based service, it is very easily implemented."
"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"The policies are very easy to implement."
 

Cons

"I rate App Control six out of 10 for scalability."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"I would like to see the addition of some more features that are in other, similar solutions."
"The initial setup is somewhat complex."
"The reporting is not good and needs to be improved."
"On the improvement side, when we bypass certain internet traffic types, it's currently recommended to have a one-click option, but audio and video aren't always supported. Thus, we need to bypass that kind of traffic. So, it is an area of improvement."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"Price-wise, it is a costly product and it should be reduced."
"The tool must provide IP-blocking features."
"The connectivity monitoring part should be included in the core license without any extra charges."
"It needs to offer SSO, single sign-on, and items of that nature."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
 

Pricing and Cost Advice

"We pay a fee for support, which is renewed annually."
"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"Its price is reasonable and what is expected for these types of products."
"The price is competitive."
"The technical support is good."
"The pricing is quite high, especially when it comes to the gateway."
"Zscaler Private Access is extremely expensive."
"There is definitely an ROI."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"The product is a little more expensive than other tools."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
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Top Industries

By visitors reading reviews
Educational Organization
56%
Computer Software Company
6%
Financial Services Firm
5%
Government
5%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about VMware Carbon Black App Control?
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.
What is your primary use case for VMware Carbon Black App Control?
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.