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VMware Carbon Black App Control vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

VMware Carbon Black App Con...
Ranking in Application Control
1st
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Application Control
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (3rd), Cloud Access Security Brokers (CASB) (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of April 2025, in the Application Control category, the mindshare of VMware Carbon Black App Control is 24.6%, down from 32.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 8.5%, up from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control
 

Featured Reviews

AM
We can isolate problem machines and limit their access
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.  More than two years. I rate Carbon Black App Control 10 out of 10 for stability. I rate App Control six out of 10 for scalability.…
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The effectiveness of application whitelisting is very good."
"I use the console to check for threats and I find it to be very user-friendly."
"The visibility is valuable."
"If any malicious activity, like VAT viruses, anything RNE, ZOD malware, or something similar, comes in we know that unless we approve it, it's going to be blocked."
"All the functions within VMware Carbon Black App Control are valuable."
"We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access."
"The API integration is good."
"The visibility, reporting, and the ability to stop or prevent malicious or undesired applications from being installed are the most valuable features."
"It is easy to use."
"The policies are very easy to implement."
"As a cloud-based service, it is very easily implemented."
"The scalability of the solution is great."
"I like the web filtering capabilities."
"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."
"The agent's versatility is notable, used for digital experience monitoring to collect valuable endpoint metrics for troubleshooting."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
 

Cons

"I rate App Control six out of 10 for scalability."
"Another issue is that even sometimes if you approve, for example, Adobe as a publisher, you say any product or anything that's from Adobe has to run. It generally runs, but especially in a large environment and with a lot of users, sometimes, due to some certification validation issues or some other issue, it might stop the process from running. Genuine processes like Adobe and Chrome can get blocked. so that needs to be improved."
"Its setup is very complex, and it requires guidance from the support team, but it is well worth the effort."
"The reporting is not good and needs to be improved."
"The initial setup is somewhat complex."
"Carbon Black does not use the database for identifying the file, the fields, or malware."
"The solution should have overhead in keeping lists of applications that you want don't want to run."
"I would like to see the addition of some more features that are in other, similar solutions."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"The solution's granularity should be improved because it has limited granular options to control, visible, allow, block, delay, and receive."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"The connectivity monitoring part should be included in the core license without any extra charges."
"The DX layer could be better if it had improved visibility."
"The product must allow users to check logs for an entire year in the local console."
"Zscaler CASB breaks down at times."
 

Pricing and Cost Advice

"Its price is reasonable and what is expected for these types of products."
"The pricing for this product is competitive and our customers who told us that often, Carbon Back is the cheaper solution."
"We pay a fee for support, which is renewed annually."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"Zscaler Private Access is extremely expensive."
"Zscaler DLP solution is expensive, with a fixed pricing structure that is billed annually and monthly. There are no additional costs for licenses."
"The price is competitive."
"Zscaler SASE software is quite expensive compared to other solutions"
"It is an auto-renewal subscription service."
"It's expensive currently. But when purchasing for a large number of users, there's room to negotiate. It's really up to the procurement team."
"Zscaler CASB is an expensive solution."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Computer Software Company
7%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about VMware Carbon Black App Control?
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.
What is your primary use case for VMware Carbon Black App Control?
We use App Control to scan the network for virtual machines that have unauthorized applications. We can isolate the problem VMs and control application access.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

CB Protection, Carbon Black CB Protection
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Kaas Tailored, Core-Mark, Indeed, Hologic, Landmark Credit Union, Project Worldwide
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about VMware Carbon Black App Control vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.