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reviewer2171169 - PeerSpot reviewer
Senior Business Development Manager at a tech services company with 201-500 employees
Real User
Top 20
Efficiently detects any issues
Pros and Cons
  • "This software helps us understand any issues that may arise when someone is not at work."
  • "Dashboards do not allow everyone to see what's happening."

What is our primary use case?

It is used as a device that can detect any issues and changes when people are not at work. In one case, we use it when someone is not at work or has already used their allotted time off. This helps us understand any issues that may arise when someone is not at work, which could lead to changes in the way we work.

What needs improvement?

There are many areas that could use improvement. One thing that is important to keep in mind is that times change, and we need to be adaptable to what happens. Ultimately, we want to see positive results and improvements.

In the next release, I would add dashboards that allow everyone to see what's happening, not just the security team. Users can view the data and see what's happening. Also, I think the Data Lake from Cortex XDR should be public, not private.

For how long have I used the solution?

I have been using the solution for two years.

How was the initial setup?

The initial setup was easy.

Buyer's Guide
Cortex XDR by Palo Alto Networks
December 2024
Learn what your peers think about Cortex XDR by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

The pricing is cheap.

What other advice do I have?

I rate it a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1437951 - PeerSpot reviewer
Security Engineer at a tech services company with 11-50 employees
Real User
A robust detection and response solution driven by behavioral analytics
Pros and Cons
  • "The behavior-based detection feature is valuable."
  • "It'll help if customization was easier."

What is our primary use case?

We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities. We also use it to go in and white list things that are okay. This way, they won't get blocked.

What is most valuable?

The behavior-based detection feature is valuable. 

What needs improvement?

It'll help if customization was easier. It would be better than how it's now if it came out of the box using their stock set up to get it up-and-running. Then you go in, and you add more restrictive things to make it better.

For how long have I used the solution?

I have been using Cortex XDR by Palo Alto Networks for a little over a year.

How are customer service and technical support?

Technical support has been fine.

How was the initial setup?

The initial setup isn't straightforward or complex. It's somewhere in the middle. Like 90% of the features are there out of the box. When you start doing more complex things, it becomes more complicated. For example, if we wanted to limit someone's ability to plug in and access a USB stick, we have to create a profile to do that, and that's an advanced functionality.

What about the implementation team?

We did most of the deployment in-house.

What other advice do I have?

On a scale from one to ten, I would give Cortex XDR by Palo Alto Networks a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cortex XDR by Palo Alto Networks
December 2024
Learn what your peers think about Cortex XDR by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Assistant PhD at Stefan Cel Mare University of Suceava
Real User
Good technical support , reasonable pricing, and has good detection capabilities
Pros and Cons
  • "Threat identification and detection are the most valuable features of this solution."
  • "I would like to see some additional features related to email protection included."

What is most valuable?

Threat identification and detection are the most valuable features of this solution.

What needs improvement?

I would like the Panorama module included. It's another solution that is provided by Palo Alto and we are interested in that.

I would like to see some additional features related to email protection included.

For how long have I used the solution?

I have been working with Cortex XDR for a year and a half.

How are customer service and technical support?

Technical support is okay.

What's my experience with pricing, setup cost, and licensing?

I don't have any issues with the pricing. We are satisfied with the price.

What other advice do I have?

I would rate Cortex XDR by Palo Alto Networks a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1411233 - PeerSpot reviewer
Security consultant at a computer software company with 1,001-5,000 employees
Real User
Top 20
Sophisticated user interface, stable, and scalable
Pros and Cons
  • "The user interface of the solution is sophisticated and straightforward."
  • "In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."

What is our primary use case?

We use this solution to protect our computer system against threats, such as exploits and malware.

What is most valuable?

The user interface of the solution is sophisticated and straightforward.

What needs improvement?

In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution.

For how long have I used the solution?

I have been using this solution for approximately two months.

What do I think about the stability of the solution?

The solution is stable, we have not had any issues.

What do I think about the scalability of the solution?

We have over 5,000 employees and they are being managed through this solution. It is scalable.

How are customer service and technical support?

We have our own IT support teams.

Which solution did I use previously and why did I switch?

We were previously using McAfee and we switched to this solution because they failed to provide us proper protection.

How was the initial setup?

We have an IT support team in our organization and they are managing everything remotely, such as laptops.

What about the implementation team?

Our internal team did the implementation of the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Cortex XDR by Palo Alto Networks an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1489881 - PeerSpot reviewer
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
Reseller
A stable detection and response app with a good policy management feature
Pros and Cons
  • "Stability is a primary factor, and then there's the ease of distribution and policy management."
  • "It would be good to have a better way to search for a file within the UI."

What is our primary use case?

We're primarily a Palo Alto shop, and we integrate solutions in the Palo Alto ecosystem. But for firewalls and threat hunting, it's all through Cortex XDR. We also compliment the Cortex XDR product with other endpoint protection solutions, like Windows Defender, or whatever the customer is using,

What is most valuable?

Stability is a primary factor, and then there's the ease of distribution and policy management. Cortex XDR by Palo Alto Networks is very easy to work with, and we're quite happy with them.

What needs improvement?

It would be good to have a better way to search for a file within the UI. Like in SentinelOne, you can search for an arbitrary file, and in Cortex XDR, you can't. You can do it with an addendum license, but I think we could all benefit from getting it with the standard license. Because if you want to do threat hunting with this product, you have to search for files now and not wait to get a license.

For how long have I used the solution?

I've been using Cortex XDR by Palo Alto Networks for about two years.

What do I think about the stability of the solution?

Cortex XDR by Palo Alto Networks is a stable solution.

How are customer service and technical support?

We used to talk to Palo Alto support extensively, and we always had a pleasant experience and never had a problem with them.

How was the initial setup?

Cortex XDR is quite easy to install. The time it takes to deploy depends on the infrastructure. We have had cases that lasted a few days and other cases where it took two to four months for a proof of concept.

What's my experience with pricing, setup cost, and licensing?

Every customer has to pay for a license because it doesn't work with what you get from a managed services provider. It's quite expensive, and they can't sell it for less than 200 euros a license. It's the lowest license price we can get from them.

What other advice do I have?

I would recommend Cortex XDR by Palo Alto Networks to potential users.

On a scale from one to ten, I would give Cortex XDR by Palo Alto Networks a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer1361427 - PeerSpot reviewer
IT Director at a energy/utilities company with 1,001-5,000 employees
Real User
Good protection, stable, it integrates well, and the support is good
Pros and Cons
  • "It integrates well into the environment."
  • "I would like to see them include NDR (Network Detection Response)."

What is our primary use case?

We had firewalls set up and it integrated but didn't meet with our regulations.

We were using this solution for endpoint protection.

What is most valuable?

It's a perfect solution. 

It integrates well into the environment.

What needs improvement?

I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response. Also, if they could make an on-premises version we would definitely go with Cortes. At this time, they are not offering an on-premises solution.

For how long have I used the solution?

We had it in our environment for two days.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Cortex XDR by Palo Alto Networks is scalable.

How are customer service and technical support?

The technical support was good.

Which other solutions did I evaluate?

We evaluated Fideles and are currently using it, as it meets the regulations and is on-premises.

What other advice do I have?

We had to move away from working with Cortex XDR by Palo Alto Networks due to the regulations. They state that the logs have to be kept in Saudi Arabia. Also, the log is in the cloud, which is against the regulations. 

We chose Fidelis. They meet the regulations and they are on-premises.

We had no issues with Cortex. We were satisfied but it didn't meet with the regional regulations.

I would rate Cortex XDR by Palo Alto Networks an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1890849 - PeerSpot reviewer
Network and security engineer at a tech services company with 11-50 employees
Real User
Easy to set up and won't slow down your system but is expensive
Pros and Cons
  • "It'll not slow down your system when compared to others."
  • "We would also like to have advanced tech protection and email scanning."

What is our primary use case?

I'm testing the product right now. I use the solution for endpoint security.

What is most valuable?

Everything is fine. 

It'll not slow down your system when compared to others.

The initial setup is easy.

What needs improvement?

I'd like the solution to provide URL filtering and web-based prevention. We'd like to block web pages at a high level.

We would also like to have advanced tech protection and email scanning.

For how long have I used the solution?

I've been using the solution for a year.

What do I think about the stability of the solution?

The product is very stable and the performance is good. It doesn't slow down the systems it runs on. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale well.

More than 100 people are using the solution right now. 

How are customer service and support?

We've never needed the assistance of technical support just yet.

Which solution did I use previously and why did I switch?

I've also used McAfee MVISION Endpoint. 

I'm testing them both and finding the advantages and disadvantages between them.

How was the initial setup?

The solution is very easy to set up.

What's my experience with pricing, setup cost, and licensing?

You do have to pay for a license in order to use a solution. It's expensive.

What other advice do I have?

We're a reseller.

We are using the latest, most up-to-date version, of the product.

I would recommend using it with another protection layer. Cortex should provide an additional layer of security apart from this. You might have to integrate with other vendors also.

If you are looking to deploy a security solution as a whole, this is a good option.

I'd rate the solution seven out of ten. If we had more advanced security features, I'd rate it higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CyberSecurity Consultant at Information Technology Solutions- ITS
Real User
Top 20
A stable and scalable solution with an easy setup and out-of-the-box playbooks and integration
Pros and Cons
  • "The integrations are out-of-the-box, as are the playbooks."
  • "The solution should offer more dashboards and they should be better customized."

What is our primary use case?

I have deployed some customized playbooks and modified ones which are out-of-the-box with more integration with SIEM solutions such as ArcSight, QRadar, ADRs and Trend Micro.

What needs improvement?

The solution should offer more dashboards and they should be better customized. The case number of items should be addressed. 

I have found the interface of Azure to be more simple and customizable than that of the solution. 

For how long have I used the solution?

I have worked on Cortex XDR by Palo Alto Networks with my customers for a number of weeks. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

The scalability is fine. 

We have plans to increase the usage. 

How was the initial setup?

The initial setup was simple. 

The deployment took no more than two hours. 

What's my experience with pricing, setup cost, and licensing?

So far, I have made use of the free license which is offered. Once it ended, I was able to buy a license based on the number of users or divisions. The license varies with the number of users or applications involved. 

If one wishes to work with another team or large number of users at a future point, he must purchase a license for them. 

Which other solutions did I evaluate?

The interface of Azure is more simple and customizable than Cortex XDR by Palo Alto Networks.

What other advice do I have?

I have found the solution to be very easy in respect of the integration and configurable. The integrations are out-of-the-box, as are the playbooks. 

The solution is deployed solely on-premises on a single server. 

As of now, there are six users making use of the solution. 

My advice is that the on-premises environments for the product's use should be increased. 

I rate Cortex XDR by Palo Alto Networks as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cortex XDR by Palo Alto Networks Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Cortex XDR by Palo Alto Networks Report and get advice and tips from experienced pros sharing their opinions.