Cortex XDR by Palo Alto Networks Reviews

We use Palo Alto Traps in our Windows-based environments. Currently, it only protects our desktops and we use it in conjunction with our Check Point firewall.

The product is very good, it has caught a lot of exploits that most products would not. The WildFire module is a great AI in detecting and preventing attacks. The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive.

WildFire AI is the best option for this product.

The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results.

We have had this product for two years.

This is an expensive solution.

The level of security I get for my endpoints and servers is extremely valuable.

No signature updates of the AV needed, so no old signatures. No patching, very little operational effort needed.

Performance at the endpoint is much better than with the old AV.

No signature updates needed.

Stops the attack before it is executed.

Two years.

No.

No.

No.

Perfect.

Real experts.

Yes. We switched because the footprint was heavy, the protection rate decreases and the operational costs (incidence response) were high.

Yes, it took one hour to install the back end and the rollout was done by software deployment. Project lasted four weeks .

In-house.

Ask your local dealer.

Yes.

If you are already a Palo Alto Networks Firewall customer you can have perfect Integration between your clients/servers and your firewalls. Automated response without supporting and APIs.

We use the product to monitor and control all the systems. It helps us understand user behavior.

The product gives full visibility and control of the endpoints in the environment. The users and the employees can protect their systems by investigating files for incidents.

The platform's most valuable feature is being a cloud-based solution. We can visualize and control the activities in the environment from anywhere.

The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced.

We have been using Cortex XDR by Palo Alto Networks for two months.

The platform is stable. As far as you have the internet, the product is secure.

The platform is scalable.

They have a good technical support team.

Positive

The initial setup is straightforward. It is easy to maintain as well.

I implemented the product myself.

I recommend Cortex XDR by Palo Alto Networks and rate it an eight out of ten. It is a good solution for the commercial sector as they can work on the cloud. I advise others to refer to user guides for understanding the processes easily.

My primary use of this solution is as an endpoint security client.

This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance.

The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities.

The product's impact on system performance is horrible, adding a lot of delays for users. 

I have been using this solution for four months.

The onboarding process was quite cumbersome. It took some time to deploy as we had to investigate about 500 cases of clients who did not get the agent immediately.

I implemented using a vendor team.

I would rate this solution as five out of ten.

Cortex XDR is used for endpoint detection and response. This is software placed into endpoints and work in this cloud. In cloud has the analytics, login, prevention models, et cetera.

If a company uses Palo Alto and supports Cortex XDR for endpoint protection it is very well protected. Palo Alto is the best security solution in the market. It's very advanced and its protection is extremely reliable.

The solution doesn't need a high level of technical training. The solution is very usable and doesn't take a lot of personnel.

The product is very scalable.

The stability is very good.

For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible.

Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well.

I've been working with this security solution for ten years or so and Palo Alto Networks for two years.

The solution has been very stable and very reliable. There are no bugs or glitches. It doesn't crash or freeze. It's one of the best on the market.

The solution is very scalable. It works well for companies that are quite sizeable. If an organization needs to expand it, it can do so easily.

We have about 50 to 55 users on the solution.

I personally handle technical questions for those working with Palo Alto. 

Support of Palo Alto is English, however, I work in this local technical solution, local technical and I'm working with customers with a warranty.

I've found technical support from Palo Alto to be very good. We're local and we can assist as well, however, Palo Alto is capable of handling any size of issue and they are quite helpful.

I am not directly handling the installation. My client is.

You do need a team of people on this solution that understand the cloud and the solution itself if you have a large, complex environment. If you have a robust security team, it's good. However, if you don't have the resources, it's not an ideal product. 

That said, if your company requires a small, simple setup, one person may be enough. It really depends on the size.

My client is actually handling the installation. I often field questions from them, however, I don't participate in the installation directly.

For basic needs, the solution isn't very expensive. However, as you grow more complex in your needs, the more you use, the more costly it can get.

The licensing is typically for one year. There's a one-time installation. If you would like to continue with the service, you can continue. There's no need to install and reinstall.

Cortex XDR is a threat analytics security manager that allows users to see what threats are going to endpoints. It's a very high-security solution. 

The next step up from Cortex XDR is Cortex XSOAR. XSOAR is an automated threat solution. It's a security solution from Palo Alto. 

I'd recommend the solution to others. I'd rate it at a nine out of ten overall. 

Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features. 

The playbooks could be improved to include more functionalities or actions. 

I have been using Cortex XDR for a few months.

Cortex XDR is highly stable. 

Cortex XDR is scalable. 

We previously used McAfee, but we switched because of our customer. We checked Gartner's to learn about each vendor and solution and consulted with the customer about the features they needed. 

Cortex XDR is a cloud-based solution, so the deployment is straightforward. They give you your credentials to access the platform and you change some settings to customize it. 

I rate Cortex XDR by Palo Alto nine out of 10. 

We use this solution to secure endpoints and to have more visibility on what is happening on the endpoints.

We have two customers who are using this solution currently.

The installation should be easier and the Palo Alto pre-sales and sales should teams have more information on the product because they don't know what they are selling.

They don't know the features of the products they sell.

For example, Cortex XDR includes Cortex XDR Prevent, Cortex XDR Pro, and Cortex XDR Pro per TB. They don't know the real differences between Cortex XDR Pro and Cortex XDR Pro per TB.

Sometimes, they will tell you about features for one edition that belong to another edition. They don't seem to know what features belong to what edition.

I have been working with this solution for one month.

We are familiar with Cortex XDR Prevent and Cortex XDR Pro.

It's a stable product.

It's a scalable solution.

Technical support is okay.

The initial setup is complex. It is not easy to install.

We have been deploying this solution for a month, but we are not finished yet.

We only need one engineer for the deployment and maintenance.

I would recommend this solution to anyone who is interested in using it.

I would rate Cortex XDR a seven out of ten.

It is used as a device that can detect any issues and changes when people are not at work. In one case, we use it when someone is not at work or has already used their allotted time off. This helps us understand any issues that may arise when someone is not at work, which could lead to changes in the way we work.

There are many areas that could use improvement. One thing that is important to keep in mind is that times change, and we need to be adaptable to what happens. Ultimately, we want to see positive results and improvements.

In the next release, I would add dashboards that allow everyone to see what's happening, not just the security team. Users can view the data and see what's happening. Also, I think the Data Lake from Cortex XDR should be public, not private.

I have been using the solution for two years.

The initial setup was easy.

The pricing is cheap.

I rate it a nine out of ten.