Cortex XDR by Palo Alto Networks Reviews

The main use case was the integration with their Palo Alto firewall and Panorama. Apart from that, they also had integration with the FIM solution that they had. Overall, having it at the endpoint and having network integration for the overall threat scenario has been where we use it.

The policy configuration is great. The granularity of policies that are available is very helpful.

It is straightforward to set up.

It has pretty much everything we need and works well within the Palo Alto ecosystem.

The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly.

I've been using the solution for around two years. 

The solution is quite stable. The only hiccup we had experienced was related to some false alerts where there was no detection, yet still the product showed that it detected something. There were a few false positives. Apart from that, it is quite stable.

For cloud purposes, scaling is not an issue. Even with the on-premises deployments, we have not faced any scaling issues. 

Technical support is great. We haven't had any problems with them. 

Positive

The solution is very simple and very straightforward to set up. It's not overly difficult or complex.

I'd rate it four out of five in terms of ease of setup.

I do not deal with licensing costs. That is taken care of by our sales team.

We do hybrid deployments. For some customers, it was on the cloud and for some, it was on-prem.

It's a good solution to go with. If you are dealing with the ecosystem of Palo Alto, like Palo Alto firewall, Palo Alto Prisma Access, and Palo Alto XDR, if you have a Palo Alto ecosystem, it's a must to have Cortex XDR. Individually, it also works well. However, having Palo Alto everywhere will be a better scenario or a better fit if you want to deploy Cortex.

I'd rate the solution eight out of ten. 

My primary use of this solution is as an endpoint security client.

This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance.

The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities.

The product's impact on system performance is horrible, adding a lot of delays for users. 

I have been using this solution for four months.

The onboarding process was quite cumbersome. It took some time to deploy as we had to investigate about 500 cases of clients who did not get the agent immediately.

I implemented using a vendor team.

I would rate this solution as five out of ten.

I have deployed some customized playbooks and modified ones which are out-of-the-box with more integration with SIEM solutions such as ArcSight, QRadar, ADRs and Trend Micro.

The solution should offer more dashboards and they should be better customized. The case number of items should be addressed. 

I have found the interface of Azure to be more simple and customizable than that of the solution. 

I have worked on Cortex XDR by Palo Alto Networks with my customers for a number of weeks. 

The stability is good. 

The scalability is fine. 

We have plans to increase the usage. 

The initial setup was simple. 

The deployment took no more than two hours. 

So far, I have made use of the free license which is offered. Once it ended, I was able to buy a license based on the number of users or divisions. The license varies with the number of users or applications involved. 

If one wishes to work with another team or large number of users at a future point, he must purchase a license for them. 

The interface of Azure is more simple and customizable than Cortex XDR by Palo Alto Networks.

I have found the solution to be very easy in respect of the integration and configurable. The integrations are out-of-the-box, as are the playbooks. 

The solution is deployed solely on-premises on a single server. 

As of now, there are six users making use of the solution. 

My advice is that the on-premises environments for the product's use should be increased. 

I rate Cortex XDR by Palo Alto Networks as an eight out of ten. 

I use it for visibility, mitigation, and analysis of advanced threat attacks.

Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised.

It should support more mobile operating systems. That is one of the cons of their infrastructure right now.

I have been using this solution for more than four years.

It has been extremely stable.

It is easily scalable. For example, if you have version 2, Palo Alto upgrades it automatically. The agents for your assets are also scalable for new operating systems. So, it is very scalable.

Their technical support is very agile and very good. I would rate them a nine out of 10.

It is way too easy to deploy it and set it up.

I would highly recommend it unless you have iOS assets on your network.

I would rate Cortex XDR an eight out of 10.

Threat identification and detection are the most valuable features of this solution.

I would like the Panorama module included. It's another solution that is provided by Palo Alto and we are interested in that.

I would like to see some additional features related to email protection included.

I have been working with Cortex XDR for a year and a half.

Technical support is okay.

I don't have any issues with the pricing. We are satisfied with the price.

I would rate Cortex XDR by Palo Alto Networks a ten out of ten.

I use the solution for endpoint protection.

One of the main benefits of the solution is its intelligence to correlate the events into an incident.

The solution could improve by providing better integration with their own products and others.

I have been using this solution for approximately one year.

The solution is stable.

It is one of the best in the market for scalability.

We have approximately 500 people using this solution in my organization and we plan to increase usage.

The initial installation is easy.

We did the implantation of the solution with integrators.

The price of the solution is high for the license and in general.

We evaluated CrowedStrike and Darktrace.

I would recommend this solution to others.

I rate Cortex XDR by Palo Alto Networks a nine out of ten.

We use it for malicious connections from malicious websites. There might also be some payloads that might be inside the traffic. We also use it to identify malicious processes or bugs that are running on the network and any activities that tend to lead to data infiltration.

It is easy to use.

Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms.

I have been using this solution for about a year.

We have maybe a thousand users of this solution because it is deployed on-prem.

I don't think there were issues with the installation.

It has a yearly renewal.

I would recommend this solution. I would rate Cortex XDR a seven out of 10.

We use this solution to protect our computer system against threats, such as exploits and malware.

The user interface of the solution is sophisticated and straightforward.

In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution.

I have been using this solution for approximately two months.

The solution is stable, we have not had any issues.

We have over 5,000 employees and they are being managed through this solution. It is scalable.

We have our own IT support teams.

We were previously using McAfee and we switched to this solution because they failed to provide us proper protection.

We have an IT support team in our organization and they are managing everything remotely, such as laptops.

Our internal team did the implementation of the solution.

I would recommend this solution to others.

I rate Cortex XDR by Palo Alto Networks an eight out of ten.