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reviewer1678701 - PeerSpot reviewer
ISEC Unit Manager at a tech services company with 11-50 employees
Real User
We can manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus
Pros and Cons
  • "Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
  • "Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."

What is our primary use case?

We have deployed Cortex XDR for a couple of clients in manufacturing.

What is most valuable?

Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus.

What needs improvement?

The dashboard could be more user-friendly.

For how long have I used the solution?

I've been using Cortex XDR for two years.

Buyer's Guide
Cortex XDR by Palo Alto Networks
January 2025
Learn what your peers think about Cortex XDR by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?

Cortex XDR is stable enough.

What do I think about the scalability of the solution?

Cortex's scalability is good. We have about 200 users on it at the moment. 

How are customer service and support?

Palo Alto support is great. 

How was the initial setup?

Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied. We need two people to deploy and maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

Our clients pay for the license every year. It's just a standard fee with no additional costs. 

What other advice do I have?

I rate Cortex XDR eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1009236 - PeerSpot reviewer
SOC Analyst at a tech services company with 201-500 employees
Real User
Valuable firewall and IPS features and has good integration with other products
Pros and Cons
  • "The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week."
  • "The solution needs better reports. I think they should let the customer go in and customize the reports."

What is most valuable?

The integration with other products, the firewall, and the IPS are good features.

What needs improvement?

The solution needs better reports. I think they should let the customer go in and customize the reports. 

It could also use better graphics and more information.

For how long have I used the solution?

I've been using the solution for four months.

What do I think about the stability of the solution?

The stability of the solution is very good. We have about 100 users on it right now, and we use it twice a week.

How are customer service and technical support?

Technical support has been very good.

What other advice do I have?

I recommend using this solution and I would rate the solution an eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cortex XDR by Palo Alto Networks
January 2025
Learn what your peers think about Cortex XDR by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
reviewer1454937 - PeerSpot reviewer
Ingeniero de Soporte at a tech services company with 11-50 employees
Real User
Stable, flexible, and easy to deploy
Pros and Cons
  • "They did what they said. This solution could apply to any scenario."
  • "I would like to see better protection, specifically to protect email applications."

What is our primary use case?

We deploy this solution in Universities and banks because it's private. Our company is a private company.

What is most valuable?

They did what they said. This solution could apply to any scenario.

What needs improvement?

The configuration could be simplified.

I would like to see better protection, specifically to protect email applications.

What do I think about the stability of the solution?

This solution is stable.

How was the initial setup?

It's easy to deploy

You need the experience to configure the equipment, but the configuration is easy to deploy.

What's my experience with pricing, setup cost, and licensing?

The price could be improved. Our customers have expressed that the price is high. When compared with other services, it's more expensive, but it's not too high.

What other advice do I have?

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Praveen Talwar - PeerSpot reviewer
Praveen TalwarPrincipal Design Consultant, Cloud Infrastructure; and Microsoft Virtual - Tech. Soln. Prof. (V-TSP) at Spark New Zealand
Consultant

Hi There, We have a customer who wants to have Cortex & Microsoft solutions on all their Windows 10 endpoints. So here is my query - Can Cortex XDR co-exist with Microsoft Defender for Endpoint on same endpoints and both operate optimally and independently of each other? Thanks in advance! Dr. Praveen Talwar (Praveen.Talwar@Spark.co.nz)

Evgeny Belenky - PeerSpot reviewer
Evgeny BelenkyDirector of Community at PeerSpot (formerly IT Central Station)
Real User

Hello @Praveen Talwar, please note that you can also create a new question from your Home feed: https://www.itcentralstation.c... . This way, it will get higher visibility (it just should not include any marketing or sales content). I hope this is helpful.

PeerSpot user
Buyer's Guide
Download our free Cortex XDR by Palo Alto Networks Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Cortex XDR by Palo Alto Networks Report and get advice and tips from experienced pros sharing their opinions.