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reviewer1915323 - PeerSpot reviewer
Network Security Engineer at a tech services company with 51-200 employees
Real User
The NDR is good in their solution and they have NTG for email
Pros and Cons
  • "The NDR is good in their solution and they have NTG for email."
  • "I think there is some MSSP missing."

What is most valuable?

The NDR is good in their solution and they have NTG for email. They have multiple solutions, but for me, I was focusing on one solution, in the NDR section.

What needs improvement?

I think there is some MSSP missing. The market as a whole needs to enhance this area. Some additional integration would be helpful. They need to focus on having additional tools based on how competitive the market currently is.

For how long have I used the solution?

I have been working with Darktrace for the past six months.

What do I think about the stability of the solution?

I find the solution to be stable. I faced one issue and I think it is good after resolving that issue.

Buyer's Guide
Darktrace
November 2024
Learn what your peers think about Darktrace. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the scalability of the solution?

I think it is scalable like Vectra.

How are customer service and support?

I have not used technical support for Darktrace.

What's my experience with pricing, setup cost, and licensing?

They are too expensive compared with other vendors.

What other advice do I have?

When considering Darktrace you need to have a plan and decide if it is something you really need as an organization. I would rate Darktrace an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1514760 - PeerSpot reviewer
Técnico Informático at a tech services company with 51-200 employees
Real User
Effectively stops cyber-attacks from spreading
Pros and Cons
  • "Darktrace is very flexible."

    What is our primary use case?

    I use it for my business. Within our organization, there are around 500 people using this solution. We want to continue using Darktrace but it's very expensive.

    What is most valuable?

    Darktrace is very flexible.

    For how long have I used the solution?

    I have been using this solution for a couple of weeks.

    What do I think about the scalability of the solution?

    This solution is both scalable and stable.

    How are customer service and technical support?

    The technical support is very good.

    Which solution did I use previously and why did I switch?

    We used Stealthwatch and Proofpoint.

    How was the initial setup?

    The initial setup was quite straightforward. Deployment takes roughly 45 minutes to one hour.

    What about the implementation team?

    We used an integrator.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive.

    What other advice do I have?

    I would absolutely recommend using Darktrace. Overall, on a scale from one to ten, I would give this solution a rating of eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Darktrace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Darktrace Report and get advice and tips from experienced pros sharing their opinions.