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reviewer1474389 - PeerSpot reviewer
Networking & Security Specialist at a tech services company with 51-200 employees
Real User
Very stable and easy to use, but needs better threat analyzer and pricing and an option to monitor agents
Pros and Cons
  • "It is very stable and easy to use."
  • "Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside. It should also have a better pricing plan because it is an expensive product."

What is our primary use case?

We are using it for proof of concept purposes. We are using it to monitor all traffic on our network, and it is analyzing the traffic. We have 5,000 users. We are using the latest version.

What is most valuable?

It is very stable and easy to use.

What needs improvement?

Its threat analyzer could be better. It should also have agents. They should improve this product by installing agents for the machine to get more visibility. Currently, they are monitoring only the network. They should also monitor the agents from inside.

It should also have a better pricing plan because it is an expensive product.

For how long have I used the solution?

I have been using this solution for a few weeks. 

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Darktrace
January 2025
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What do I think about the stability of the solution?

It is very stable.

How are customer service and support?

Currently, we are working with their pre-sales and technical teams. For POC, there is a dedicated team for us to ask and check what we want, and they have been good. I have not yet contacted their support. When we purchase the solution, we will be directly connected with the support team.

Which solution did I use previously and why did I switch?

We were using Trend Micro's Deep Discovery Inspector.

How was the initial setup?

It was done in less than half an hour.

What about the implementation team?

We are a system integrator. For its deployment, one cybersecurity specialist would be enough.

What's my experience with pricing, setup cost, and licensing?

It is a very expensive product.

Which other solutions did I evaluate?

I am comparing Darktrace with other products like Stealthwatch and Vectra, but for now, I find Darktrace as good.

What other advice do I have?

We have been using it for a few weeks. As of now, we plan to keep using it. I would recommend this solution for big companies.

I would rate Darktrace a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Mohamed Eletreby - PeerSpot reviewer
Solution Architect at a tech services company with 51-200 employees
Real User
Top 10
Excellent portfolio, subscription based pricing, with plans to increase usage
Pros and Cons
  • "I find the complete portfolio to be excellent."
  • "I would like to see some additional enhancements."

What is our primary use case?

Our primary use case is for monitoring traffic for unusual behaviors.

What is most valuable?

I find the complete portfolio to be excellent.

What needs improvement?

I would like to see some additional enhancements and the price adjusted because it is expensive.

For how long have I used the solution?

I have been working with Darktrace for the past six months.

What do I think about the scalability of the solution?

It is scalable and we have ten users currently using the system. We do have plans to increase the usage.

How was the initial setup?

The setup is straightforward and not complex at all.

What about the implementation team?

The deployment took us about a week and a half to implement. We did not use a third party to implement but it is available.

What was our ROI?

The return on investment is evident when it comes to security incidents.

What's my experience with pricing, setup cost, and licensing?

The pricing is subscription-based and it is high.

What other advice do I have?

I would rate Darktrace an eight on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Darktrace
January 2025
Learn what your peers think about Darktrace. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer994944 - PeerSpot reviewer
CEO at a tech services company with 11-50 employees
Real User
Good security and network visibility but they should develop integration with other SIEM solutions

What is our primary use case?

  • Security  
  • Network visibility  
  • Breach detection in a VMware environment of about 25 VMs.             

How has it helped my organization?

  • Developed breach detection and security threats
  • GDPR   
  • Privacy compliance      
  • ISO 27001 compliance. 

What is most valuable?

DT console and alerting system allow getting detailed information about the behavior of users and malicious external or internal threats.

What needs improvement?

Block attack capabilities or integration with other SIEM solutions such as IBM QRadar.             

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1915323 - PeerSpot reviewer
Network Security Engineer at a tech services company with 51-200 employees
Real User
The NDR is good in their solution and they have NTG for email
Pros and Cons
  • "The NDR is good in their solution and they have NTG for email."
  • "I think there is some MSSP missing."

What is most valuable?

The NDR is good in their solution and they have NTG for email. They have multiple solutions, but for me, I was focusing on one solution, in the NDR section.

What needs improvement?

I think there is some MSSP missing. The market as a whole needs to enhance this area. Some additional integration would be helpful. They need to focus on having additional tools based on how competitive the market currently is.

For how long have I used the solution?

I have been working with Darktrace for the past six months.

What do I think about the stability of the solution?

I find the solution to be stable. I faced one issue and I think it is good after resolving that issue.

What do I think about the scalability of the solution?

I think it is scalable like Vectra.

How are customer service and support?

I have not used technical support for Darktrace.

What's my experience with pricing, setup cost, and licensing?

They are too expensive compared with other vendors.

What other advice do I have?

When considering Darktrace you need to have a plan and decide if it is something you really need as an organization. I would rate Darktrace an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1514760 - PeerSpot reviewer
Técnico Informático at a tech services company with 51-200 employees
Real User
Effectively stops cyber-attacks from spreading
Pros and Cons
  • "Darktrace is very flexible."

    What is our primary use case?

    I use it for my business. Within our organization, there are around 500 people using this solution. We want to continue using Darktrace but it's very expensive.

    What is most valuable?

    Darktrace is very flexible.

    For how long have I used the solution?

    I have been using this solution for a couple of weeks.

    What do I think about the scalability of the solution?

    This solution is both scalable and stable.

    How are customer service and technical support?

    The technical support is very good.

    Which solution did I use previously and why did I switch?

    We used Stealthwatch and Proofpoint.

    How was the initial setup?

    The initial setup was quite straightforward. Deployment takes roughly 45 minutes to one hour.

    What about the implementation team?

    We used an integrator.

    What's my experience with pricing, setup cost, and licensing?

    This solution is expensive.

    What other advice do I have?

    I would absolutely recommend using Darktrace. Overall, on a scale from one to ten, I would give this solution a rating of eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Darktrace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Darktrace Report and get advice and tips from experienced pros sharing their opinions.