Darktrace Reviews

The primary use case for Darktrace is for tracking intruders and alerting for network threats.  

The most valuable feature in Darktrace is that it gives me a comprehensive, detailed view of my network and whatever is happening inside it. It is a very good tool for me that helps me to remain aware of security vulnerabilities. I know what is happening on my network in real-time and it responds quickly. It is really very useful.  

I am just a manager and I do not really have a technical viewpoint. The tool really suits me perfectly for now for all my basic security needs and what I expect it to do. It does not need any major changes right now to do what I need it to do. It is not missing anything.  

If I am thinking about improvement, everything can be improved somewhat. Maybe the interface and dashboards could be better. I would be glad if they could make these easier from the point of view of management. It could save some time.  

The price is also a little high and could be more enticing.  

We have been using Darktrace for about two years.  

Darktrace is very stable. It provides 99.9% of our security needs and it does not have downtime. It is a very good, stable solution.  

We did not have the opportunity to test the scalability because our organization has not grown much over the period of time that we have been using the product. I think that scalability is built into the product, but for now, we have not experienced how scaling the product works firsthand.  

I am not so satisfied with the pricing model for Darktrace. The price is a little bit high compared to other solutions. The pricing model should be more flexible.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Darktrace as an eight-out-of-ten.  

The solution is used as an anti-phishing tool.

The AI-based pattern is the most valuable feature. The AI monitors users' patterns in how they draft and send emails, so if there is a change in the pattern the email is flagged.

There is a high ratio of false positive information. For example, AI capabilities can sometimes make it difficult to distinguish between a legitimate email and a phishing email. This is one of the features that need to be manually sorted out and aligned. We need to improve this feature by putting DNS into the micro.

I have been using the solution for three years.

The solution is stable.

The solution is scalable.

The technical support team is good and they provide support on a priority level.

Positive

The initial setup is easy.

The cost is moderate.

I give the solution an eight out of ten.

Our organization chose Darktrace because of its phishing capabilities.

Darktrace is the best way to secure a gateway and I recommend the solution to others.

Our customers use Darktrace to monitor network traffic.

I like the dashboards, which are cool. They are more user-friendly, in my experience. Its learning capabilities are really good.

It should be easier to access the Darktrace portal and its documentation. Only the customer can access their portal and support. It could be cheaper. 

Darktrace is relatively stable.

Darktrace is scalable. It's very good. We have two big banks in Turkey using this solution.

The initial setup is straightforward. It takes me about half an hour to deploy this solution.

We implement this solution.

Darktrace is expensive. You can pay for the license yearly.

I would recommend this solution to potential users. But the cloud solution is challenging to use in Turkey.

On a scale from one to ten, I would give Darktrace an eight.

Darktrace just scans the entire network and documentation. We then automatically evaluate which behaviors are normal and which are not normal. You can determine what possible risks are in the network.

The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network.

You don't need a human operator to be involved. The tool can operate by itself... By itself. That's the best and the most important feature because that reduces the amount of time that a person needs to spend on the tool.

The solution is powerful and very useful, it has the ability to avert many attacks.

The tool does almost 95 percent of the work and you only need to run some features to obtain reports.

The module can improve so that every time it's more intelligent.

I have been using Darktrace for approximately three years.

The stability of Darktrace is good.

Darktrace is a scalable solution.

The support from Darktrace is very good, it is perfect.

Darktrace is installed in an appliance and that appliance is installed in the network. 

We have one engineer that does the maintenance of Darktrace. They do the implementation and scanning of the network.

The solution does not require a lot of maintenance, it does most of the operations automatically.

We provide technical services.

The cost of the solution is expensive for smaller businesses. They will not be able to afford it or might not need this type of security solution.

The license is by device,  if you have 1,000 devices, then the cost is going to be high.

My advice to others is for them to try to determine what are their costs in security. Then they can determine the benefit of Darktrace. They need to first acknowledge what their costs are and then they can start pricing what solution would be best.

I rate Darktrace a ten out of ten.

We use Darktrace for security, and to give us better visibility.

If a user is exfiltrating data, normally we don't have the tools to detect it. With Darktrace, it detects this data. Also, if there is any command-and-control then this solution will highlight that.

The most valuable feature is that it gives us visibility of rogue traffic that is on the network.

The detection capabilities are good.

This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious.

Integration with SOAR systems may be helpful, depending on the SOAR.

Stability-wise, Darktrace is very good. It runs in the background 24/7.

The scalability is good because it covers our whole network.

We have 1,000 business and IT users and for our environment, the scalability is very good. 

The technical support is good. I would rate them an eight out of ten.

We did not use another similar solution prior to Darktrace.

The initial setup was very straightforward. It took approximately two months to complete the implementation and deployment.

We used a consultant to assist us with the implementation.

One person is enough for the deployment and maintenance.

There may have been others that we looked at but this is the main one we evaluated.

My advice for anybody who is looking into implementing Darktrace is to do a proof of concept first. Try to out because it's quite useful for providing visibility in the network.

Overall, this is a good product that seems to be working well.

I would rate this solution an eight out of ten.

We use it to protect IoT devices. Darktrace does network traffic analysis. So, by analyzing all traffic patterns in your environment, you can detect any type of anomalous activity, as far as the network is concerned. 

I have been using its latest version. Its deployment depends on the environment. It can do sensors in the cloud, and it can also do on-prem.

It provided a higher level of threat detection.

The Antigena feature is most valuable. Once it learns your environment, Antigena can step in and block a denial of service attack, a ransomware attack, or just about anything that doesn't belong in the environment. It can detect any type of attack that hits the environment because it understands what normal looks like for the network. It is very useful for an autonomous response. 

They just need to make it a little bit more accurate as far as their alerts are concerned. It does generate some false positives that you have to tune. You have to do a lot of tuning when you first get it because of the false positives, but once it is all tuned up and ready to go, it will do its thing from there. 

I used it for about a year.

It is a very stable product. We didn't have any issues.

It has sensors that you can install. So, it can scale on-prem and off-prem in the cloud.

It is being used extensively. We have 2,000 employees. We use it to protect IoT devices. We also use it to protect Windows servers, desktops, and laptops. Its usage would increase if the net grows, but it's probably not going to grow too much bigger than 2,000 employees.

The support from Darktrace is very helpful.

We didn't use any other solution previously. 

It was pretty straightforward. You just monitor everything from your core switch. It monitors everything in and out.

We got it up in half an hour, but it still has to learn. You still have to give it some time to learn about the environment, and that's usually going to be at least two weeks.

We brought in their guy to the site. In terms of maintenance, it is automatically set up to reach out to their website and pull down updates and stuff. We don't have to worry about that too much.

It was $3,600 a month or $2,000 plus or so. I am not sure. 

Its licensing is pretty simple.

We were thinking about getting another solution called Vector, but we didn't. We brought Darktrace in.

Darktrace is a pretty good company. The only thing that they need to really work on is just being able to get rid of some of those false positives. Once the solution is tuned up, it pretty much just runs.

I would advise making sure that you do a really good PoC of the product so that you can be sure that it makes sense in your environment.

I would rate it a nine out of 10. 

Darktrace is used for cybersecurity, you can buy it as a physical appliance or solution as a service on the cloud. I tried the on-premises solution to detect any threat over our network.

Darktrace played an important role in the security detection strategy by reducing the time lost in detecting, analyzing, and incident resolving. This is due to its friendly user interface that shows you in simple graphs and analytics the output for any log over your network whether it is computer, device, switch, access point, etc...

I have found the most valuable features to be artificial intelligence for cybersecurity, advanced machine learning capabilities, enterprise Immune System, Antigena Network, and Antigena Email. The way the solution detects the threat over the network before it spreads is very good. It notifies you of what the threat is exactly doing and gives you all the details about the execution of that application that had created the threat over your network.

There is an included library of threat detections, not only locally, but threats being experienced all around the world. It is similar to a database of all the threats and what is done by cybersecurity administrators across the internet. By collecting events and information all around the world makes Darktrace more proactive in dealing with threat notifications and cybersecurity detection. The service is very comprehensive and can cover all security areas.

It has simple tracking capabilities and a graphical interface that can assist you with coding, you do not need to be a guru. The dashboards are user-friendly and you do not need an application to access your work, it is all done through any browser. Additionally, there is a mobile application that is one of the best features because you can see any threats from your phone. There is a playbook that can give you instructions. For example, if you see your network servers are being injected by ransomware you can stop the session and be notified of which person on what computer triggered the threat.

The solution is very professional. Everybody would like to have an application on their phone to be more proactive about security anywhere and this solution delivers.

In an upcoming release, there could be more customizable playbooks or a library of playbooks to choose from. Since it is collecting all scenarios that might happen from any threat, new playbooks may be discovered and customers will have the privilege to use them in their environment. Other than that, Darktrace is leading in every aspect.

I have been using this solution for one month.

Very Stable

We have a number of employees using the solution in my organization which includes administrators and management.

Technical support is excellent. You can communicate with them by sending an email, WhatsApp messages, or other types of communication. They have their support in many places around the world so what ever your time zone is, they are available.

The support you do receive is excellent.

I have used other solutions previously but non had this intelligence,

The installation is very easy. I was shocked by the simplicity of the management, implementation, and dashboards. 

I have implemented it using Darktrace Team who were very professional.

The price of the solution is not cheap. It is not a one-time purchase, there is a subscription that needs to be paid every one to five years depending on your choice. It is expensive but you can reduce the price by only using the services that you want. There is some flexibility, for example, if you only want to have email inspections, network inspections, endpoint inspections, or brief analytics of the reports and controls over your infrastructure, can reduce the prices accordingly. Not choosing all the features can reduce the price. When comparing this solution to competitors in the market it is expensive. However, you are paying for a valuable solution with plenty of features. Their artificial and cyber intelligence is working extremely well. I am a consultant and work with a variety of solutions by myself, attend training, and understand people who are working with these solutions.

I need to know the advantage, disadvantages, weaknesses, and what makes the solution better than the others. Darktrace proves at some point that the value of money you are paying for the solution is reasonable for the advanced technology you are receiving as it covers many solutions that can cost much  much more than darktrace where as i you bought Darktrace you reducing all the complexity to one simple solution. 

I have evaluated many other solutions.

My advice to those wanting to implement this solution is if they want to experience artificial intelligence, advanced cybersecurity, and high-level detection, this solution is the one. 

I rate Darktrace a nine out of ten.

The tool offers us visibility into network traffic. 

The tool gives us alerts whenever an admin is trying to connect.

I am impressed with the product's ability to give insights into network traffic. 

I would like to see a feature where the tool ingests information from an anti-malware product that is present at the endpoint. 

I am using the product since September. 

The solution is stable. 

The tool's deployment is easy. 

The tool's pricing is costly. 

I would rate the tool a nine out of ten. You need to use the tool on a trial basis so that you can get comfortable with it.