Try our new research platform with insights from 80,000+ expert users

Darktrace vs Fidelis Elevate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Darktrace customer service receives high praise for responsiveness, global support, and effective communication, despite minor complaints about complex deployments.
Sentiment score
9.7
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
 

Room For Improvement

Sentiment score
5.2
Darktrace requires better SIEM integration, automation, endpoint protection, a simpler interface, and improved user engagement and documentation.
Sentiment score
4.8
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
 

Scalability Issues

Sentiment score
7.6
Darktrace is scalable, adaptable, user-friendly, ideal for large businesses, but may be costly for smaller companies with minor challenges.
Sentiment score
7.7
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
 

Setup Cost

Sentiment score
6.6
Darktrace is considered pricey but offers advanced features; smaller businesses may struggle with its cost.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Users praise Darktrace for its reliable, stable performance, consistently operating without major issues, earning high satisfaction ratings.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
 

Valuable Features

Sentiment score
8.3
Darktrace provides AI-driven threat detection and autonomous response, enhancing security with real-time monitoring and machine learning analytics.
Sentiment score
6.0
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
 

Categories and Ranking

Darktrace
Ranking in Network Detection and Response (NDR)
1st
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
74
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Ranking in Network Detection and Response (NDR)
13th
Ranking in Extended Detection and Response (XDR)
23rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (39th), Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Managed Detection and Response (MDR) (24th)
 

Featured Reviews

Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
report
Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Financial Services Firm
22%
Computer Software Company
12%
Energy/Utilities Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
 

Also Known As

No data available
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
First Midwest Bank
Find out what your peers are saying about Darktrace vs. Fidelis Elevate and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.