I deal in the area of IT strategy consultation. There was one assignment in our company for which there was a need for a storage solution, and because of this, we chose Dell ECS. I don't use it on a daily basis.
Systems Administrator at a computer software company with 11-50 employees
Though tool also offers stability, it needs to offer better pricing plans
Pros and Cons
- "It is a stable solution."
- "From an improvement perspective, Dell ECS should aim to offer a better pricing plan to its users."
What is our primary use case?
What needs improvement?
From an improvement perspective, Dell ECS should aim to offer a better pricing plan to its users. There should be an improvement in the product's basic architecture to be able to handle large datasets.
For a multi-technology stack environment, the platform engineering aspect could be simpler.
For how long have I used the solution?
I have experience with Dell ECS. I work as a consultant.
What do I think about the stability of the solution?
It is a stable solution.
Buyer's Guide
Dell ECS
March 2025

Learn what your peers think about Dell ECS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Around 1,20,000 customers of my company use the solution.
How are customer service and support?
I presume that the product's technical support works since I haven't heard anything bad about them.
Which solution did I use previously and why did I switch?
My company evaluated file storage and object storage products from Pure Storage before Dell ECS.
My company chose to work with Dell ECS since, with Pure Storage, it is very challenging to get resources capability-wise. Dell ECS was slightly cheaper than Pure Storage.
How was the initial setup?
The product's initial setup phase was straightforward.
Most organizations don't have a single stack, and they opt for multiple or different stacks. The question arises related to the ease of management of hybrid technology stacks in an environment. Even if you have a very compelling proposition for a use case, the tool still needs to fit in with the overall enterprise architecture, and the way to ensure that the product fits in easily becomes an issue.
The solution is deployed on a multi-cloud and multi-storage environment.
I have not faced any challenges with the implementation part of the product.
What was our ROI?
Dell ECS becomes an important part of the technology stack in an environment, so the company does not look at the ROI part and focuses more on the stability and reliability areas.
What's my experience with pricing, setup cost, and licensing?
The price of Vast.ai is much better than Amazon since it is available as one-tier storage, similar to flash storage or Pure Storage. With Dell ECS, the price per unit is low, and depending on the architecture, the price is almost one-third or one-fourth of the price of other products.
It is an expensive solution. There is a need to make early payments towards the licensing costs attached to the product.
What other advice do I have?
The solution can help with large-scale content repository management in companies, but I see that the trend seems to be moving towards Vast.ai presently since it seems to provide a lot of value to its users at a very low price. For large content storage nowadays, I think that Vast.ai is preferred in the large enterprise area.
The improvements I have noticed in system reliability from the use of Dell ECS stem from the fact that the product works well.
I recommend the product to those who plan to use it, but I would also suggest they look at products like Vast.ai before choosing Dell or Pure Storage.
I rate the overall product a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Associate Vice President at Hitachi Systems, Ltd.
A stable solution that has very few hardware failures and provides excellent technical support
Pros and Cons
- "We face very few hardware failures."
- "The setup is very complex."
What is our primary use case?
Our archival is on Dell ECS. Some critical data is on the cloud. The rest is stored on-premise.
How has it helped my organization?
We have government compliances to follow. We manage compliance using the tool. We also have our backups. We must have backups for audits.
What is most valuable?
It is a very good product. We face very few hardware failures. We face no downtimes due to hardware failure.
What needs improvement?
The setup is very complex.
For how long have I used the solution?
I have been using the product for a long time.
What do I think about the stability of the solution?
The tool is stable. We never face any challenges.
How are customer service and support?
The support is excellent. The remote team is proactive.
What about the implementation team?
We did not use a consultant for deployment. We have a very strong technical team. We design solutions, buy products, and deploy them.
What was our ROI?
We have received a return on investment from the product. The data availability is good.
Which other solutions did I evaluate?
Sometimes, Dell is good. Sometimes, HPE is more suitable. If someone is concerned about their data, Hitachi is the best choice. It is the only organization that gives a 100% guarantee that the data will not be lost. We also use Linksys as our on-premise storage.
What other advice do I have?
Most storage tools have similar features. We have moved the applications that need scalability to the cloud. We recommend the tool to our customers based on their requirements. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell ECS
March 2025

Learn what your peers think about Dell ECS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
839,422 professionals have used our research since 2012.
Solution architect at Hitachi Systems, Ltd.
A cost-effective solution that is easy to use and deploy
Pros and Cons
- "Dell ECS is a cost-effective solution that provides ease of use and availability."
- "The solution’s stability could be improved."
What is our primary use case?
Dell ECS is used for HCI and storage. The good thing about NetApp is that it has the same operating system from start to end. Dell ECS uses multiple environments and operating systems for multiple use cases, which can sometimes be challenging.
What is most valuable?
Dell ECS is a price-optimized solution that is easy to deploy. Dell ECS is a cost-effective solution that provides ease of use and availability. Running a virtual machine, environment, or instance with Dell ECS is much cheaper.
What needs improvement?
The solution’s stability could be improved.
For how long have I used the solution?
I have been using Dell ECS for eight years.
What do I think about the scalability of the solution?
We are serving the solution for almost 50 to 60 servers.
I rate Dell ECS a seven to eight out of ten for scalability.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
On average, the solution's deployment does not take more than three to four man-days for a ten-node cluster with 10 to 15 servers and DCDR. We had to set up DCDR and a private cloud to deploy Dell ECS. For that, we used VMware as a platform. Some boxes were from VxRail, and some were from servers and storage.
What was our ROI?
Running the operating system, application, or list of applications on Dell ECS is much cheaper. Depending on the project, we can get a return on investment in less time.
What's my experience with pricing, setup cost, and licensing?
Dell ECS is a cost-effective solution.
From Dell's perspective, everything is usually hardware-bundled from day one for 80% to 90% of the cases. We have to go for a monthly subscription only in two to three cases where backup is involved.
What other advice do I have?
We have one project manager and two to three engineers per technology, depending on the technologies we are using.
Overall, I rate Dell ECS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Engineer at a financial services firm with 5,001-10,000 employees
A solution offering good technical support but fails to provide a cloud version to its users
Pros and Cons
- "Dell's technical support team is good."
- "The major weakness in the solution is that there is no cloud version for Dell ECS."
What is our primary use case?
Dell ECS is used in my company for voice recordings using CAS protocol.
What needs improvement?
The major weakness in the solution is that there is no cloud version for Dell ECS. The product supports Copaco Cloud when you upgrade to Dell ECS Version 3.8. So, Copaco Cloud is only used for AWS and not for Azure.
The additional feature that Dell ECS should have is that it should be made movable to Azure.
For how long have I used the solution?
I have been using Dell ECS for six months. Also, I am working on Dell ECS Version 3.6. I am a customer of the solution.
What do I think about the scalability of the solution?
The product is not scalable since it is an older version. The newer versions of the solution are scalable. Three people in my company use the solution. Then, it is used by our business for voice recordings. The usage of the solution happens in a large company.
How are customer service and support?
Dell's technical support team is good.
How was the initial setup?
Though I wasn't involved in the setup process, I think it was an easy process.
What other advice do I have?
I am satisfied with the overall product, but we aim to move to the cloud soon. The main focus of our investigation is to determine whether our product can be successfully migrated to the cloud. This is currently our primary area of interest. There is an option to move to the cloud, but it's related to AWS. So, we're trying to find out if we can move the data from Dell ECS to Azure to make some space since we are currently running out of space.
My company is planning to migrate to Microsoft Azure from Dell ECS. Also, we are still looking for better options. Apart from choosing Azure right now, all we can do is consider upgrading Dell ECS so that it can be scalable.
I recommend the solution based on what ones want to do and after considering the network coding of the ones interested in the solution. Overall, I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at CSS Versicherung
Reliable with a good compliance mode and a decent interface
Pros and Cons
- "The scalability is good."
- "They need to ensure that the system will work if a site goes down."
What is our primary use case?
We primarily use the solution as an archive storage for our documents.
What is most valuable?
The compliance mode and such things are the most valuable aspects.
It has been stable.
The scalability is good.
We're happy with the interface.
It integrates well with APIs.
What needs improvement?
At the moment, I don't feel like we have to improve anything.
When the system goes down, then the compliance mode will not be all over the system. The system will stop working. They need to ensure that the system will work if a site goes down. That said, we have yet to have a site outage.
For how long have I used the solution?
I've been dealing with the product for four years.
What do I think about the stability of the solution?
The solution is stable. there are no bugs or glitches and it doesn't crash or freeze. It is reliable. The performance has been good.
What do I think about the scalability of the solution?
The solution is scalable.
We have about 2,000 people using the solution.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
We worked with the EMC Centera product previously. Dell EMC announced the end of life of the Centera assistance, so we changed to ECS.
How was the initial setup?
The setup for us was pretty easy and pretty hands-off as we had outside assistance.
We implemented the solution a long time ago. I'm not sure how long the deployment itself took.
Normally, maintenance will be provided by Dell EMC. You call and then Dell EMC will do the upgrade and so on.
What about the implementation team?
The setup was done by an external consultant. We don't have so much to do with this setup.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the exact pricing.
What other advice do I have?
I use the product.
I'd rate the solution eight out of ten.
We're a customer and end-user.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
A reliable, stable, and easy to use that needs to improve its performance
Pros and Cons
- "The tool is easy to use."
- "Dell ECS needs to improve its performance."
What is most valuable?
The tool is easy to use.
What needs improvement?
Dell ECS needs to improve its performance.
What do I think about the stability of the solution?
Dell ECS is stable. I rate it a seven out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a five out of ten. My company has 2000 users.
How are customer service and support?
The tool's support is good.
How was the initial setup?
The tool's deployment is easy.
What other advice do I have?
I rate the overall product a seven out of ten. I recommend it since it is reliable, stable, and easy to use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Director at miromix unitedMiroMIX United
A stable solution that has unlimited scalability and can be used for archiving purposes
Pros and Cons
- "The performance is good."
- "The initial setup is not so easy."
What is our primary use case?
We use the solution for archives and unstructured data.
What is most valuable?
It is a good product. The performance is good.
What needs improvement?
The initial setup is not so easy.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
The tool is very stable.
What do I think about the scalability of the solution?
The tool has unlimited scalability. We have one architect and a few enterprise engineers on our technical team.
How was the initial setup?
The initial setup is not so easy. However, we have the skills. We can contact Dell’s engineers for remote deployment. They provide a service called ProDeploy. It is an expensive option, so we prefer not to contact them. If something goes wrong, we can involve the engineers.
What's my experience with pricing, setup cost, and licensing?
The product is quite expensive. The vendor provides us with discounts, though.
Which other solutions did I evaluate?
We compared the solution with HPE and NetApp. Dell ECS is cheaper than HPE but a little bit more expensive than NetApp.
What other advice do I have?
Our company hasn't sold the solution yet. However, we designed several projects and have at least two in progress. We have certified engineers and architects to draw and design everything. Currently, we have a project for archiving photocopies of tax reports. I recommend the product to others. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Datacenter Consultant at a computer software company with 501-1,000 employees
Reasonably priced with good stability and good scalability
Pros and Cons
- "It's my understanding that the initial setup is straightforward."
- "You should be able to calculate so that when it's full it's 100% full, not just 90%."
What is our primary use case?
We installed it last year at a customer site.
We use it for archive and for backups, our third copy backups.
What is most valuable?
The storage is cheap.
It's easier than tape. We use it instead of tape now.
We've found the solution to have good stability.
The product can scale.
It's my understanding that the initial setup is straightforward.
Technical support seems to be pretty helpful.
What needs improvement?
The issue we have is the solution is doing a system Read-Only to only 90%. Instead of 100%, you get the read-only at 90%. It's hard to explain to the customer that, "your system is full, you only have it at 90% full, however, yes, that's considered full even though you have 10% left." You should be able to calculate so that when it's full it's 100% full, not just 90%.
For how long have I used the solution?
I've worked with the solution for a little over a year.
What do I think about the stability of the solution?
The solution feels pretty stable. We have not had any issues with it, aside from discs now and then. We have about six petabytes. It's a lot of discs, that we have, and only a few have failed. it's a small number in comparison to the big picture. We've been running it for a year pretty much without incident.
What do I think about the scalability of the solution?
The solution is more suitable for larger organizations as opposed to smaller companies.
It's a product that is easy to scale.
How are customer service and support?
It's been working fine and therefore we haven't used technical support that much. We use it when we expand the system with more notes, and for the GEODrive. We might have some questions about that, however, overall it's been pretty good and problem-free.
Which solution did I use previously and why did I switch?
I've been working with storage for 20 or 30 years or something like that. I've been with IBM, NetApp, and other EMC products before Dell. I've had experience with HPE, 3PARs, and Nimble. I've used pretty much every storage product on the market.
The difference depends on basically the customer and what they have from the beginning. Each product has its positive attributes. It depends on what the customers are going to do with it. We have other archive products that are at least as good as the ECS.
How was the initial setup?
While the initial setup looks pretty straightforward, we didn't actually do the implementation.
There are things in the background that are running, of course, however in terms of maintenance requirements, it's not that much.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, for the performance it gives, it's quite competitive. It's not the best performance, so you get what you pay for, however, if you want performance for, for example, a file server, or something like that, ECS is not the right product. That said, the pricing also depends on the customer and how much discount they get, et cetera. There are different licensing models.
What other advice do I have?
I'm a consultant. We're a partner and reseller.
We are using the latest version. We just updated it in August or September.
I'd advise new users to buy enough nodes for the performance so that you calculate the performance correctly, as that can be an issue for some.
I'd rate the solution at a nine out of ten. For how we use it, we are quite happy with its capabilities.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Buyer's Guide
Download our free Dell ECS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2025
Product Categories
File and Object StoragePopular Comparisons
Red Hat Ceph Storage
MinIO
Dell PowerScale (Isilon)
Pure Storage FlashBlade
VAST Data
Nutanix Unified Storage (NUS)
Qumulo
NetApp StorageGRID
Scality RING
Cloudian HyperStore
Zadara
IBM Cloud Object Storage
Hitachi Content Platform
Huawei FusionStorage
Quantum ActiveScale
Buyer's Guide
Download our free Dell ECS Report and get advice and tips from experienced pros
sharing their opinions.