Dell ECS Reviews

Dell ECS is used in my company for voice recordings using CAS protocol.

The major weakness in the solution is that there is no cloud version for Dell ECS. The product supports Copaco Cloud when you upgrade to Dell ECS Version 3.8. So, Copaco Cloud is only used for AWS and not for Azure.

The additional feature that Dell ECS should have is that it should be made movable to Azure.

I have been using Dell ECS for six months. Also, I am working on Dell ECS Version 3.6. I am a customer of the solution.

The product is not scalable since it is an older version. The newer versions of the solution are scalable. Three people in my company use the solution. Then, it is used by our business for voice recordings. The usage of the solution happens in a large company.

Dell's technical support team is good.

Though I wasn't involved in the setup process, I think it was an easy process.

I am satisfied with the overall product, but we aim to move to the cloud soon. The main focus of our investigation is to determine whether our product can be successfully migrated to the cloud. This is currently our primary area of interest. There is an option to move to the cloud, but it's related to AWS. So, we're trying to find out if we can move the data from Dell ECS to Azure to make some space since we are currently running out of space.

My company is planning to migrate to Microsoft Azure from Dell ECS. Also, we are still looking for better options. Apart from choosing Azure right now, all we can do is consider upgrading Dell ECS so that it can be scalable.

I recommend the solution based on what ones want to do and after considering the network coding of the ones interested in the solution. Overall, I rate the product a seven out of ten.

We use the solution for archives and unstructured data.

It is a good product. The performance is good.

The initial setup is not so easy.

I have been using the solution for three to four years.

The tool is very stable.

The tool has unlimited scalability. We have one architect and a few enterprise engineers on our technical team.

The initial setup is not so easy. However, we have the skills. We can contact Dell’s engineers for remote deployment. They provide a service called ProDeploy. It is an expensive option, so we prefer not to contact them. If something goes wrong, we can involve the engineers.

The product is quite expensive. The vendor provides us with discounts, though.

We compared the solution with HPE and NetApp. Dell ECS is cheaper than HPE but a little bit more expensive than NetApp.

Our company hasn't sold the solution yet. However, we designed several projects and have at least two in progress. We have certified engineers and architects to draw and design everything. Currently, we have a project for archiving photocopies of tax reports. I recommend the product to others. Overall, I rate the solution a ten out of ten.

The tool is easy to use. 

Dell ECS needs to improve its performance. 

Dell ECS is stable. I rate it a seven out of ten. 

I rate the solution's scalability a five out of ten. My company has 2000 users. 

The tool's support is good. 

The tool's deployment is easy. 

I rate the overall product a seven out of ten. I recommend it since it is reliable, stable, and easy to use. 

We primarily use the solution as an archive storage for our documents.

The compliance mode and such things are the most valuable aspects.

It has been stable. 

The scalability is good.

We're happy with the interface.

It integrates well with APIs.

At the moment, I don't feel like we have to improve anything. 

When the system goes down, then the compliance mode will not be all over the system. The system will stop working. They need to ensure that the system will work if a site goes down. That said, we have yet to have a site outage.

I've been dealing with the product for four years. 

The solution is stable. there are no bugs or glitches and it doesn't crash or freeze. It is reliable. The performance has been good. 

The solution is scalable.

We have about 2,000 people using the solution. 

Technical support is good. 

We worked with the EMC Centera product previously. Dell EMC announced the end of life of the Centera assistance, so we changed to ECS.

The setup for us was pretty easy and pretty hands-off as we had outside assistance. 

We implemented the solution a long time ago. I'm not sure how long the deployment itself took.

Normally, maintenance will be provided by Dell EMC. You call and then Dell EMC will do the upgrade and so on.

The setup was done by an external consultant. We don't have so much to do with this setup.

I can't speak to the exact pricing. 

I use the product. 

I'd rate the solution eight out of ten. 

We're a customer and end-user.

We installed it last year at a customer site.

We use it for archive and for backups, our third copy backups.

The storage is cheap.

It's easier than tape. We use it instead of tape now. 

We've found the solution to have good stability.

The product can scale. 

It's my understanding that the initial setup is straightforward. 

Technical support seems to be pretty helpful.

The issue we have is the solution is doing a system Read-Only to only 90%. Instead of 100%, you get the read-only at 90%. It's hard to explain to the customer that, "your system is full, you only have it at 90% full, however, yes, that's considered full even though you have 10% left." You should be able to calculate so that when it's full it's 100% full, not just 90%. 

I've worked with the solution for a little over a year. 

The solution feels pretty stable. We have not had any issues with it, aside from discs now and then. We have about six petabytes. It's a lot of discs, that we have, and only a few have failed. it's a small number in comparison to the big picture. We've been running it for a year pretty much without incident. 

The solution is more suitable for larger organizations as opposed to smaller companies. 

It's a product that is easy to scale. 

It's been working fine and therefore we haven't used technical support that much. We use it when we expand the system with more notes, and for the GEODrive. We might have some questions about that, however, overall it's been pretty good and problem-free.

I've been working with storage for 20 or 30 years or something like that. I've been with IBM, NetApp, and other EMC products before Dell. I've had experience with HPE, 3PARs, and Nimble. I've used pretty much every storage product on the market.

The difference depends on basically the customer and what they have from the beginning. Each product has its positive attributes. It depends on what the customers are going to do with it. We have other archive products that are at least as good as the ECS.

While the initial setup looks pretty straightforward, we didn't actually do the implementation. 

There are things in the background that are running, of course, however in terms of maintenance requirements, it's not that much.

In terms of pricing, for the performance it gives, it's quite competitive. It's not the best performance, so you get what you pay for, however, if you want performance for, for example, a file server, or something like that, ECS is not the right product. That said, the pricing also depends on the customer and how much discount they get, et cetera. There are different licensing models. 

I'm a consultant. We're a partner and reseller.

We are using the latest version. We just updated it in August or September. 

I'd advise new users to buy enough nodes for the performance so that you calculate the performance correctly, as that can be an issue for some.

I'd rate the solution at a nine out of ten. For how we use it, we are quite happy with its capabilities.

Dell EMC ECS is the leading storage area network, you can do anything with it. Some companies have 10,000 users, it depends on the structure.

The technology is very good, it performs well.

It is a good solution, except for the cost.

I have been using Dell EMC ECS for 15 years.

The stability is perfect.

Dell EMC ECS is an enterprise solution. It works for small, medium and large enterprise organizations.

Technical support of Dell EMC ECS is fine as long as you are paying your licensing for both software and hardware. If you are paying for higher level support you will receive higher level support.

I have worked on all enterprise storage solutions.

All storage is different. You need qualified people who understand storage to install it.

The solution requires a qualified competent technical team to install it.

Dell EMC ECS solution is expensive. It requires an annual subscription, monthly will not work for the user or for Dell.

This solution can be for everybody. You need to assess your own needs. Dell EMC ECS covers solutions across the board. You can't go wrong with a universal leadership product.

I rate the solution an 8 out of 10.

I have a few customers using Dell ECS.

Dell ECS is a Security Information and Event Management(SIEM) solution.

Dell ECS could improve the price of the solution. It is expensive.

I have used Dell ECS within the last 12 months.

Dell ECS is stable.

I have found Dell ECS to be scalable.

The support from Dell ECS is better than NetApp.

I rate the support from Dell ECS a nine out of ten.

I have used NetApp previously, and Dell ECS is a better solution.

Dell ECS provides useful conversion guides for the implementation.

The price of Dell ECS should be reduced.

I recommend the solution to others.

I rate Dell ECS an eight out of ten.

We create a service for our customers to access EMC Storage.

We use this product for an on-premises server to access the EMC storage. We locate our EMC in our IDC center, and we provide our enterprise customers access to it. 

We sell this service, space, and AWS SAN storage.

This product is very competitive. It's a good product.

In Taiwan, they don't have professional technical support. They don't have many channels or distributions to provide professional services.

They only provide preventative services for themselves. It is very difficult for us to resell this service to our enterprise customers because EMC doesn't have many resources. This is an area that needs to be improved. 

Our customers need EMC for their Big Data services.

This product is very competitive but the professional services need to be improved. 

Also, the price could be reduced. We need more marketing activity in Taiwan, as it would be very helpful in trying to resell this product.

I have been selling the latest version of this solution for six months.

It's a very stable storage solution.

Because we wanted to provide our enterprise customers with a multi-tenancy service, but they don't have the multi-tenancy architecture, they can only use it on-premises at one company. We contacted Dell EMC ECS and we created a scenario for the mechanics to build out a multi-tenancy service.

This is something that was not originally provided with Dell EMC ECS.

Dell has a very poor support channel in Taiwan. They sell the models directly to our enterprise customers. They don't have a very good vendor support system. 

We need to start it ourselves, then we can provide it to our enterprise customers.

Dell EMC ECS is too expensive.

We plan to continue selling this solution, but we need them to support it on more than just a case by case basis because it takes too long. 

It depends on the Dell EMC resources but we cannot rely on their distributors for help. It's not a good enough business model.

I would recommend this solution to others who are interested in using it. That said, there are a few improvements needed, including that it could be cheaper.

I would rate this product a seven out of ten.