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reviewer1344021 - PeerSpot reviewer
Deputy director at a tech services company with 10,001+ employees
Real User
Strong performance with excellent support and room for GUI enhancements
Pros and Cons
  • "The performance and support from Dell EMC are very good."
  • "The graphical user interface should offer more options, and the documentation with respect to administration could be improved, as it is quite weak in this product."

What is our primary use case?

It's our internal application, which is using ECS as an object storage. ECS is primarily used for storing objects securely.

How has it helped my organization?

The cost of storage is cheaper since the active objects are now stored outside the database, reducing the amount of data stored in the online database. This provides cost savings for massive storage requirements, like four hundred to six hundred terabytes.

What is most valuable?

The performance and support from Dell EMC are very good. If we encounter any issues or need to upgrade anything, we can simply open a ticket, and the EMC team is there to assist us.

What needs improvement?

The graphical user interface should offer more options, and the documentation with respect to administration could be improved, as it is quite weak in this product. Additionally, the log viewer should be integrated with Elastic. Live logs should be viewable through the GUI like with Logstash or Elasticsearch.

Buyer's Guide
Dell ECS
November 2024
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For how long have I used the solution?

I have been working with Dell ECS for six years.

What do I think about the stability of the solution?

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate scalability between eight or nine, as it provides a good ability to scale and expand storage.

How are customer service and support?

The response time and quality of the technical support are satisfactory. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Initially, we evaluated IBM ESS, but it had limitations, leading us to choose Dell ECS.

How was the initial setup?

The initial setup process was handled by the Dell team.

What about the implementation team?

The Dell team handled the implementation.

What's my experience with pricing, setup cost, and licensing?

The pricing model is on the higher side compared to other vendors, indicating a need for more flexibility.

Which other solutions did I evaluate?

We evaluated IBM ESS before deciding on Dell ECS.

What other advice do I have?

From my perspective, the GUI should include more options, and the administration documentation should be enhanced.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1338888 - PeerSpot reviewer
Systems Administrator at a computer software company with 11-50 employees
Real User
Though tool also offers stability, it needs to offer better pricing plans
Pros and Cons
  • "It is a stable solution."
  • "From an improvement perspective, Dell ECS should aim to offer a better pricing plan to its users."

What is our primary use case?

I deal in the area of IT strategy consultation. There was one assignment in our company for which there was a need for a storage solution, and because of this, we chose Dell ECS. I don't use it on a daily basis.

What needs improvement?

From an improvement perspective, Dell ECS should aim to offer a better pricing plan to its users. There should be an improvement in the product's basic architecture to be able to handle large datasets.

For a multi-technology stack environment, the platform engineering aspect could be simpler.

For how long have I used the solution?

I have experience with Dell ECS. I work as a consultant.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

Around 1,20,000 customers of my company use the solution.

How are customer service and support?

I presume that the product's technical support works since I haven't heard anything bad about them.

Which solution did I use previously and why did I switch?

My company evaluated file storage and object storage products from Pure Storage before Dell ECS.

My company chose to work with Dell ECS since, with Pure Storage, it is very challenging to get resources capability-wise. Dell ECS was slightly cheaper than Pure Storage.

How was the initial setup?

The product's initial setup phase was straightforward.

Most organizations don't have a single stack, and they opt for multiple or different stacks. The question arises related to the ease of management of hybrid technology stacks in an environment. Even if you have a very compelling proposition for a use case, the tool still needs to fit in with the overall enterprise architecture, and the way to ensure that the product fits in easily becomes an issue.

The solution is deployed on a multi-cloud and multi-storage environment.

I have not faced any challenges with the implementation part of the product.

What was our ROI?

Dell ECS becomes an important part of the technology stack in an environment, so the company does not look at the ROI part and focuses more on the stability and reliability areas.

What's my experience with pricing, setup cost, and licensing?

The price of Vast.ai is much better than Amazon since it is available as one-tier storage, similar to flash storage or Pure Storage. With Dell ECS, the price per unit is low, and depending on the architecture, the price is almost one-third or one-fourth of the price of other products.

It is an expensive solution. There is a need to make early payments towards the licensing costs attached to the product.

What other advice do I have?

The solution can help with large-scale content repository management in companies, but I see that the trend seems to be moving towards Vast.ai presently since it seems to provide a lot of value to its users at a very low price. For large content storage nowadays, I think that Vast.ai is preferred in the large enterprise area.

The improvements I have noticed in system reliability from the use of Dell ECS stem from the fact that the product works well.

I recommend the product to those who plan to use it, but I would also suggest they look at products like Vast.ai before choosing Dell or Pure Storage.

I rate the overall product a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Dell ECS
November 2024
Learn what your peers think about Dell ECS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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reviewer2108760 - PeerSpot reviewer
Engineer at a financial services firm with 5,001-10,000 employees
Real User
A solution offering good technical support but fails to provide a cloud version to its users
Pros and Cons
  • "Dell's technical support team is good."
  • "The major weakness in the solution is that there is no cloud version for Dell ECS."

What is our primary use case?

Dell ECS is used in my company for voice recordings using CAS protocol.

What needs improvement?

The major weakness in the solution is that there is no cloud version for Dell ECS. The product supports Copaco Cloud when you upgrade to Dell ECS Version 3.8. So, Copaco Cloud is only used for AWS and not for Azure.

The additional feature that Dell ECS should have is that it should be made movable to Azure.

For how long have I used the solution?

I have been using Dell ECS for six months. Also, I am working on Dell ECS Version 3.6. I am a customer of the solution.

What do I think about the scalability of the solution?

The product is not scalable since it is an older version. The newer versions of the solution are scalable. Three people in my company use the solution. Then, it is used by our business for voice recordings. The usage of the solution happens in a large company.

How are customer service and support?

Dell's technical support team is good.

How was the initial setup?

Though I wasn't involved in the setup process, I think it was an easy process.

What other advice do I have?

I am satisfied with the overall product, but we aim to move to the cloud soon. The main focus of our investigation is to determine whether our product can be successfully migrated to the cloud. This is currently our primary area of interest. There is an option to move to the cloud, but it's related to AWS. So, we're trying to find out if we can move the data from Dell ECS to Azure to make some space since we are currently running out of space.

My company is planning to migrate to Microsoft Azure from Dell ECS. Also, we are still looking for better options. Apart from choosing Azure right now, all we can do is consider upgrading Dell ECS so that it can be scalable.

I recommend the solution based on what ones want to do and after considering the network coding of the ones interested in the solution. Overall, I rate the product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
General Director at miromix unitedMiroMIX United
Real User
Top 5Leaderboard
A stable solution that has unlimited scalability and can be used for archiving purposes
Pros and Cons
  • "The performance is good."
  • "The initial setup is not so easy."

What is our primary use case?

We use the solution for archives and unstructured data.

What is most valuable?

It is a good product. The performance is good.

What needs improvement?

The initial setup is not so easy.

For how long have I used the solution?

I have been using the solution for three to four years.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

The tool has unlimited scalability. We have one architect and a few enterprise engineers on our technical team.

How was the initial setup?

The initial setup is not so easy. However, we have the skills. We can contact Dell’s engineers for remote deployment. They provide a service called ProDeploy. It is an expensive option, so we prefer not to contact them. If something goes wrong, we can involve the engineers.

What's my experience with pricing, setup cost, and licensing?

The product is quite expensive. The vendor provides us with discounts, though.

Which other solutions did I evaluate?

We compared the solution with HPE and NetApp. Dell ECS is cheaper than HPE but a little bit more expensive than NetApp.

What other advice do I have?

Our company hasn't sold the solution yet. However, we designed several projects and have at least two in progress. We have certified engineers and architects to draw and design everything. Currently, we have a project for archiving photocopies of tax reports. I recommend the product to others. Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
0 at Osiham
Real User
Top 5
A reliable, stable, and easy to use that needs to improve its performance
Pros and Cons
  • "The tool is easy to use."
  • "Dell ECS needs to improve its performance."

What is most valuable?

The tool is easy to use. 

What needs improvement?

Dell ECS needs to improve its performance. 

What do I think about the stability of the solution?

Dell ECS is stable. I rate it a seven out of ten. 

What do I think about the scalability of the solution?

I rate the solution's scalability a five out of ten. My company has 2000 users. 

How are customer service and support?

The tool's support is good. 

How was the initial setup?

The tool's deployment is easy. 

What other advice do I have?

I rate the overall product a seven out of ten. I recommend it since it is reliable, stable, and easy to use. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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System Engineer at CSS Versicherung
Real User
Reliable with a good compliance mode and a decent interface
Pros and Cons
  • "The scalability is good."
  • "They need to ensure that the system will work if a site goes down."

What is our primary use case?

We primarily use the solution as an archive storage for our documents.

What is most valuable?

The compliance mode and such things are the most valuable aspects.

It has been stable. 

The scalability is good.

We're happy with the interface.

It integrates well with APIs.

What needs improvement?

At the moment, I don't feel like we have to improve anything. 

When the system goes down, then the compliance mode will not be all over the system. The system will stop working. They need to ensure that the system will work if a site goes down. That said, we have yet to have a site outage.

For how long have I used the solution?

I've been dealing with the product for four years. 

What do I think about the stability of the solution?

The solution is stable. there are no bugs or glitches and it doesn't crash or freeze. It is reliable. The performance has been good. 

What do I think about the scalability of the solution?

The solution is scalable.

We have about 2,000 people using the solution. 

How are customer service and support?

Technical support is good. 

Which solution did I use previously and why did I switch?

We worked with the EMC Centera product previously. Dell EMC announced the end of life of the Centera assistance, so we changed to ECS.

How was the initial setup?

The setup for us was pretty easy and pretty hands-off as we had outside assistance. 

We implemented the solution a long time ago. I'm not sure how long the deployment itself took.

Normally, maintenance will be provided by Dell EMC. You call and then Dell EMC will do the upgrade and so on.

What about the implementation team?

The setup was done by an external consultant. We don't have so much to do with this setup.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact pricing. 

What other advice do I have?

I use the product. 

I'd rate the solution eight out of ten. 

We're a customer and end-user.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive Manager, IT Operations with 11-50 employees
Real User
Good technology that performs well
Pros and Cons
  • "The technology is very good, it performs well."
  • "It is a good solution, except for the cost."

What is our primary use case?

Dell EMC ECS is the leading storage area network, you can do anything with it. Some companies have 10,000 users, it depends on the structure.

What is most valuable?

The technology is very good, it performs well.

What needs improvement?

It is a good solution, except for the cost.

For how long have I used the solution?

I have been using Dell EMC ECS for 15 years.

What do I think about the stability of the solution?

The stability is perfect.

What do I think about the scalability of the solution?

Dell EMC ECS is an enterprise solution. It works for small, medium and large enterprise organizations.

How are customer service and support?

Technical support of Dell EMC ECS is fine as long as you are paying your licensing for both software and hardware. If you are paying for higher level support you will receive higher level support.

Which solution did I use previously and why did I switch?

I have worked on all enterprise storage solutions.

How was the initial setup?

All storage is different. You need qualified people who understand storage to install it.

What about the implementation team?

The solution requires a qualified competent technical team to install it.

What's my experience with pricing, setup cost, and licensing?

Dell EMC ECS solution is expensive. It requires an annual subscription, monthly will not work for the user or for Dell.

What other advice do I have?

This solution can be for everybody. You need to assess your own needs. Dell EMC ECS covers solutions across the board. You can't go wrong with a universal leadership product.

I rate the solution an 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Harinder  Singh - PeerSpot reviewer
Systems Architect at Cisco
Real User
Useful conversion guides, reliable, and helpful support
Pros and Cons
  • "I have found Dell ECS to be scalable."
  • "Dell ECS could improve the price of the solution. It is expensive."

What is our primary use case?

I have a few customers using Dell ECS.

Dell ECS is a Security Information and Event Management(SIEM) solution.

What needs improvement?

Dell ECS could improve the price of the solution. It is expensive.

For how long have I used the solution?

I have used Dell ECS within the last 12 months.

What do I think about the stability of the solution?

Dell ECS is stable.

What do I think about the scalability of the solution?

I have found Dell ECS to be scalable.

How are customer service and support?

The support from Dell ECS is better than NetApp.

I rate the support from Dell ECS a nine out of ten.

Which solution did I use previously and why did I switch?

I have used NetApp previously, and Dell ECS is a better solution.

How was the initial setup?

Dell ECS provides useful conversion guides for the implementation.

What's my experience with pricing, setup cost, and licensing?

The price of Dell ECS should be reduced.

What other advice do I have?

I recommend the solution to others.

I rate Dell ECS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Updated: November 2024
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