My customers for Dell ECS belong to the healthcare industry. If a customer has a lot of images, a large amount of data, and multiple websites, Dell ECS is a recommended product to use.
Data center sales at PT Sapta Tunas Teknologi
Stable and works well even for large-scale data, but needs more integration with other products, and could be better if it was a standalone software
Pros and Cons
- "What I like best about Dell ECS is its stability. I also like that you can use it for large-scale data purposes. The solution works fine for me, and I haven't encountered any issues with it."
- "If Dell ECS would be available as standalone software, so you can use any hardware with it, would make the solution better. It would also be good if Dell ECS had more integrations with other products."
What is our primary use case?
What is most valuable?
What I like best about Dell ECS is its stability. I also like that you can use it for large-scale data purposes. The solution works fine for me, and I haven't encountered any issues with it.
What needs improvement?
If Dell ECS would be available as standalone software, so you can use any hardware with it, would make the solution better.
It would also be good if Dell ECS had more integrations with other products.
For how long have I used the solution?
I've been working with Dell ECS for a few months now.
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November 2024
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What do I think about the stability of the solution?
Dell ECS is a stable solution.
What do I think about the scalability of the solution?
Dell ECS is a scalable solution.
How are customer service and support?
So far, the technical support for Dell ECS has been good.
How was the initial setup?
I didn't do the setup for Dell ECS, so I'm not aware of how easy or complex it is.
What's my experience with pricing, setup cost, and licensing?
If I remember correctly, Dell ECS is an appliance, so if you buy Dell ECS, you also have to buy the hardware, while IBM is standalone software, so you can buy IBM as software only without needing to buy the hardware.
On a scale of one to five, I'm rating the pricing for Dell ECS a four.
Which other solutions did I evaluate?
I evaluated IBM Cloud Object Storage.
What other advice do I have?
I'm not a user of object storage solutions, but a seller.
I provide Dell ECS to clients.
Five people use Dell ECS within my organization.
Dell ECS is a solution I would recommend to others.
My rating for Dell ECS is seven out of ten because IBM has a better object storage solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Seller
IT Infrastructure Engineer at a government with 5,001-10,000 employees
Extremely stable with a straightforward setup and fairly good pricing
Pros and Cons
- "The stability is the most valuable aspect of the solution."
- "The solution needs to provide better integration between this solution and all other kinds of systems."
What is our primary use case?
We primarily use this as a storage solution. My system is based on it.
What is most valuable?
The stability is the most valuable aspect of the solution.
The pricing, at least compared to HP, is quite good.
What needs improvement?
The solution needs to provide better integration between this solution and all other kinds of systems.
For how long have I used the solution?
I've been using this solution for 12 years at this point. It's been more than a decade.
What do I think about the stability of the solution?
The stability is extremely good. It's one of its selling points. We don't have bugs or glitches. It doesn't freeze. It's completely reliable.
What do I think about the scalability of the solution?
The scalability is quite good. However, in order to scale, we need to buy a new version in order to do so. Other than that, it's pretty good.
Our whole system is on this storage, therefore all of our ministry users can use the system.
Although we have no plans to increase usage right now, we will in the future.
Which solution did I use previously and why did I switch?
We did use a different solution previously. It was an HP product. The solution was older and we didn't see a new version that met our needs, so we switched over to Dell, which had a very good reputation and price.
How was the initial setup?
The solution's initial setup is not complex. It's very straightforward.
Our deployment was more than six years ago, however, from what I can recall, it took about two weeks to one month from beginning to end.
You only need two to three people for deployment and maintenance.
What about the implementation team?
We had a reseller in our country that assisted us in the implementation process.
What's my experience with pricing, setup cost, and licensing?
The pricing on the solution is pretty good. We pay for licensing on a yearly basis.
What other advice do I have?
We're just customers. We don't have a business relationship with Dell. We're using the version before Unity. I'm not sure the name of it.
I'd recommend the solution. I'd rate it nine out of ten overall.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Dell ECS
November 2024
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Technical Leader, Object Store at a tech services company with 501-1,000 employees
The most valuable features are the S3 protocol implementation and the integration with other DELL products. It would be helpful if it supported solutions of other vendors.
What is most valuable?
The most valuable features are the S3 protocol implementation and the integration with other DELL EMC products, like ISILON. The ISILON integration works fine and will help the customers to grow more efficiently.
How has it helped my organization?
The deployment of additional capacity to data center infrastructure is easier than doing it on different ISILON solutions by one customer. There are customers who use more than one ISILON solution but want to increase their capacity by adding capacity as simple as possible. So ENC ECS can be a solution.
What needs improvement?
My understanding of object storage is that that object storage is a kind of ecosystem you can build in a data center. So for EMC ECS it will be a benefit to cooperate with a lot of vendor solutions in different areas: backup/recovery, content management, file sync and share solutions; file services gateways. It would be helpful that EMC ECS will support solutions of other vendors.
For how long have I used the solution?
I myself only have experience in testing the solution and not using it in production. I tested the solutions over the last three months for nearly five or six days.
What do I think about the stability of the solution?
There were no problems with stability. I didn’t have the opportunity to test the solutions in the way that we have problems. So it was quite stable in our environment.
What do I think about the scalability of the solution?
My opinion is that scalability can be done smarter. Having some capacity solutions as the S10/S30 module like HDS HCP has would be more interesting.
How are customer service and technical support?
I have no experience with the support. So I don’t want to rate it.
Which solution did I use previously and why did I switch?
I have some experience with HDS HCP and right now I prefer using this because of complementing solutions (HCP Anywhere version 3, HDI). In my opinion, HDS in Germany will have a lead over the other vendors (DELL EMC, NetApp, IBM, HPE).
How was the initial setup?
As far as I can remember, setup was straightforward referring to scalability.
What's my experience with pricing, setup cost, and licensing?
It would be nice if all vendors would have licenses on “a pay per use” basis. This would make the use, or better say the interest, of buying this storage much more simple.
Which other solutions did I evaluate?
There is always the comparison with file solutions. Customers and sales people feel good and familiar with these solutions which will work fine for the majority of requirements.
What other advice do I have?
Have a look at different use cases you are willing to fullfill.
Have a close look to the protocol and ask for the support organisation.
Talk to your network and security people prior to install or implement actions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Storage Specialist - Solutions Architect at a tech consulting company with 501-1,000 employees
An easy to use, stable solution that provides reliable object storage
Pros and Cons
- "This solution is very easy to use, and is very reliable."
- "The troubleshooting feature of this solution needs to be improved, to allow organizations to fix issues without having to contact the support team."
What is our primary use case?
We use this solution for object storage.
What is most valuable?
This solution is very easy to use, and is very reliable.
What needs improvement?
The troubleshooting feature of this solution needs to be improved, to allow organizations to fix issues without having to contact the support team.
What do I think about the stability of the solution?
We have found the storage to be very stable with this solution.
What do I think about the scalability of the solution?
This solution is easily scalable, but requires businesses to buy upgrades in blocks; these cannot be purchased individually.
What about the implementation team?
We implemented this solution using a vendor team.
What's my experience with pricing, setup cost, and licensing?
The charges for this solution are made in blocks of models, which are purchased depending on what features an organization requires.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
The NFS service is easy to use
Pros and Cons
- "We have concerns about the write performance. We would also like it to be easier to scale out, to add more boxes to the system. And we want improved performance, to use a next-generation NFS service."
What is our primary use case?
We have about 20 computing servers on the front end. The computing servers store the data from the network to our Dell EMC storage. We have found recently that the storage has become slower and slower. The capacity is enough but the performance seems not to be enough for our application.
How has it helped my organization?
It's easy to use the NFS service from Dell EMC storage.
What is most valuable?
NFS is the most valuable feature.
What needs improvement?
I have no problems with our application, but we have concerns about the write performance. We would also like it to be easier to scale out, to add more boxes to the system. And we want improved performance, to use a next-generation NFS service.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's stable and easy to use.
How are customer service and technical support?
Their response is quick. We just email or telephone to contact their support center. Dell EMC has local service in China so the response is very quick.
Which solution did I use previously and why did I switch?
We wanted to know about new solutions for storage so we read about the performance. We had more and more servers on the front-end. We needed to scale out, to easily scale out our storage solution.
Our most important criteria when selecting a vendor are that they provide local service - installation service, after-sales service, replacement service, and the response time. Also, we need a new technology that can scale out our storage.
How was the initial setup?
Dell's engineers helped us to initiate the system. It seems their local engineers were not very familiar with the equipment, so they needed support by telephone or by email from headquarters. It's not complex. It was easy to install and initialize in our cabinet.
Which other solutions did I evaluate?
We evaluated Hewlett Packard storage, NetApp, and Huawei, a Chinese vendor.
What other advice do I have?
I would recommend that others choose the newer models for scale-out storage, that are easy to scale out, easy to upgrade. With the older model we're using it is not easy to do so, so after about a year or two we need to buy a new set.
I would rate this solution at eight out of 10. Dell EMC provides good service, and their products are easy to use, to install and configure. When we first started using it the performance was okay, but when our application grew more complex, the performance was not enough for us. In our solution, it's not easy to scale out the system. We want to find another solution that is easy to scale out.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Deputy director at a tech services company with 10,001+ employees
Good performance, reliability, and technical support
Pros and Cons
- "The performance is good."
- "They do not have complete documentation, which is very weak and could be improved."
What is our primary use case?
Dell EMC ECS is for the object storage that is specifically designed for the purpose.
What is most valuable?
I am satisfied with this solution.
The performance is good.
What needs improvement?
They do not have complete documentation, which is very weak and could be improved.
When you take the course, it's unclear how it actually logs in the information and how the dockers work. The Ui is misleading.
For how long have I used the solution?
I have been working with Dell EMC ECS for five or six years.
What do I think about the stability of the solution?
Dell EMC ECS is a stable solution.
What do I think about the scalability of the solution?
It's a scalable product.
How are customer service and support?
I have contacted technical support several times. I am satisfied with them.
The technical support is good.
How was the initial setup?
The installation is complicated. It's extremely difficult.
What about the implementation team?
The installation is done by the EMC team.
What's my experience with pricing, setup cost, and licensing?
We initially purchased all of the licenses at the same time.
What other advice do I have?
I would recommend this solution to others who are considering using it.
I would rate Dell EMC ECS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Engineer at a tech services company with 201-500 employees
Scalable, good support, and simple deployment
Pros and Cons
- "I have been satisfied with the stability."
- "Dell EMC ECS could improve by having Relational Database Services(RDS) to review progress. Additionally, if the training was provided it would be a benefit, it would be good for our engineers."
What is our primary use case?
We are using Dell EMC ECS for our web applications.
What needs improvement?
Dell EMC ECS could improve by having Relational Database Services(RDS) to review progress. Additionally, if the training was provided it would be a benefit, it would be good for our engineers.
For how long have I used the solution?
I have used Dell EMC ECS within the past 12 months.
What do I think about the stability of the solution?
I have been satisfied with the stability.
What do I think about the scalability of the solution?
The scalability of Dell EMC ECS has been acceptable for our needs.
How are customer service and support?
We have had a few issues but the support has been very good.
How was the initial setup?
The solution is easy to deploy.
What about the implementation team?
We have an IT team that does the implementation of the solution.
What other advice do I have?
I rate Dell EMC ECS an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Senior Buyer at a tech services company with 1-10 employees
A stable solution which is easy to scale, install and manage
Pros and Cons
- "I like that the solution is easy to scale and that's its stable."
- "The solution could be more cost-effective and secure."
What is our primary use case?
We use the solution for data storage, although not for ones in large quantities.
What is most valuable?
I like that the solution is easy to scale and that's its stable.
What needs improvement?
The solution could be more cost-effective and secure.
For how long have I used the solution?
We have been using Dell EMC ECS for around two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is easily scalable.
How are customer service and support?
I have not had occasion to contact technical support.
Which solution did I use previously and why did I switch?
We did not make use of another solution prior to the current one.
How was the initial setup?
The solution is easy to install.
I do not recall how long this took.
What about the implementation team?
Two administrators are sufficient for the deployment.
What's my experience with pricing, setup cost, and licensing?
The solution could be cheaper.
What other advice do I have?
The solution is easy to manage. It does not require more storage.
There are around two users making use of the solution.
I rate the solution as an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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