Dell ECS Reviews

We create a service for our customers to access EMC Storage.

We use this product for an on-premises server to access the EMC storage. We locate our EMC in our IDC center, and we provide our enterprise customers access to it. 

We sell this service, space, and AWS SAN storage.

This product is very competitive. It's a good product.

In Taiwan, they don't have professional technical support. They don't have many channels or distributions to provide professional services.

They only provide preventative services for themselves. It is very difficult for us to resell this service to our enterprise customers because EMC doesn't have many resources. This is an area that needs to be improved. 

Our customers need EMC for their Big Data services.

This product is very competitive but the professional services need to be improved. 

Also, the price could be reduced. We need more marketing activity in Taiwan, as it would be very helpful in trying to resell this product.

I have been selling the latest version of this solution for six months.

It's a very stable storage solution.

Because we wanted to provide our enterprise customers with a multi-tenancy service, but they don't have the multi-tenancy architecture, they can only use it on-premises at one company. We contacted Dell EMC ECS and we created a scenario for the mechanics to build out a multi-tenancy service.

This is something that was not originally provided with Dell EMC ECS.

Dell has a very poor support channel in Taiwan. They sell the models directly to our enterprise customers. They don't have a very good vendor support system. 

We need to start it ourselves, then we can provide it to our enterprise customers.

Dell EMC ECS is too expensive.

We plan to continue selling this solution, but we need them to support it on more than just a case by case basis because it takes too long. 

It depends on the Dell EMC resources but we cannot rely on their distributors for help. It's not a good enough business model.

I would recommend this solution to others who are interested in using it. That said, there are a few improvements needed, including that it could be cheaper.

I would rate this product a seven out of ten.

My customers for Dell ECS belong to the healthcare industry. If a customer has a lot of images, a large amount of data, and multiple websites, Dell ECS is a recommended product to use.

What I like best about Dell ECS is its stability. I also like that you can use it for large-scale data purposes. The solution works fine for me, and I haven't encountered any issues with it.

If Dell ECS would be available as standalone software, so you can use any hardware with it, would make the solution better.

It would also be good if Dell ECS had more integrations with other products.

I've been working with Dell ECS for a few months now.

Dell ECS is a stable solution.

Dell ECS is a scalable solution.

So far, the technical support for Dell ECS has been good.

I didn't do the setup for Dell ECS, so I'm not aware of how easy or complex it is.

If I remember correctly, Dell ECS is an appliance, so if you buy Dell ECS, you also have to buy the hardware, while IBM is standalone software, so you can buy IBM as software only without needing to buy the hardware.

On a scale of one to five, I'm rating the pricing for Dell ECS a four.

I evaluated IBM Cloud Object Storage.

I'm not a user of object storage solutions, but a seller.

I provide Dell ECS to clients.

Five people use Dell ECS within my organization.

Dell ECS is a solution I would recommend to others.

My rating for Dell ECS is seven out of ten because IBM has a better object storage solution.

We installed it last year at a customer site.

We use it for archive and for backups, our third copy backups.

The storage is cheap.

It's easier than tape. We use it instead of tape now. 

We've found the solution to have good stability.

The product can scale. 

It's my understanding that the initial setup is straightforward. 

Technical support seems to be pretty helpful.

The issue we have is the solution is doing a system Read-Only to only 90%. Instead of 100%, you get the read-only at 90%. It's hard to explain to the customer that, "your system is full, you only have it at 90% full, however, yes, that's considered full even though you have 10% left." You should be able to calculate so that when it's full it's 100% full, not just 90%. 

I've worked with the solution for a little over a year. 

The solution feels pretty stable. We have not had any issues with it, aside from discs now and then. We have about six petabytes. It's a lot of discs, that we have, and only a few have failed. it's a small number in comparison to the big picture. We've been running it for a year pretty much without incident. 

The solution is more suitable for larger organizations as opposed to smaller companies. 

It's a product that is easy to scale. 

It's been working fine and therefore we haven't used technical support that much. We use it when we expand the system with more notes, and for the GEODrive. We might have some questions about that, however, overall it's been pretty good and problem-free.

I've been working with storage for 20 or 30 years or something like that. I've been with IBM, NetApp, and other EMC products before Dell. I've had experience with HPE, 3PARs, and Nimble. I've used pretty much every storage product on the market.

The difference depends on basically the customer and what they have from the beginning. Each product has its positive attributes. It depends on what the customers are going to do with it. We have other archive products that are at least as good as the ECS.

While the initial setup looks pretty straightforward, we didn't actually do the implementation. 

There are things in the background that are running, of course, however in terms of maintenance requirements, it's not that much.

In terms of pricing, for the performance it gives, it's quite competitive. It's not the best performance, so you get what you pay for, however, if you want performance for, for example, a file server, or something like that, ECS is not the right product. That said, the pricing also depends on the customer and how much discount they get, et cetera. There are different licensing models. 

I'm a consultant. We're a partner and reseller.

We are using the latest version. We just updated it in August or September. 

I'd advise new users to buy enough nodes for the performance so that you calculate the performance correctly, as that can be an issue for some.

I'd rate the solution at a nine out of ten. For how we use it, we are quite happy with its capabilities.

We primarily use this as a storage solution. My system is based on it.

The stability is the most valuable aspect of the solution.

The pricing, at least compared to HP, is quite good.

The solution needs to provide better integration between this solution and all other kinds of systems.

I've been using this solution for 12 years at this point. It's been more than a decade.

The stability is extremely good. It's one of its selling points. We don't have bugs or glitches. It doesn't freeze. It's completely reliable.

The scalability is quite good. However, in order to scale, we need to buy a new version in order to do so. Other than that, it's pretty good.

Our whole system is on this storage, therefore all of our ministry users can use the system.

Although we have no plans to increase usage right now, we will in the future.

We did use a different solution previously. It was an HP product. The solution was older and we didn't see a new version that met our needs, so we switched over to Dell, which had a very good reputation and price.

The solution's initial setup is not complex. It's very straightforward.

Our deployment was more than six years ago, however, from what I can recall, it took about two weeks to one month from beginning to end.

You only need two to three people for deployment and maintenance.

We had a reseller in our country that assisted us in the implementation process.

The pricing on the solution is pretty good. We pay for licensing on a yearly basis.

We're just customers. We don't have a business relationship with Dell. We're using the version before Unity. I'm not sure the name of it.

I'd recommend the solution. I'd rate it nine out of ten overall.

The most valuable features are the S3 protocol implementation and the integration with other DELL EMC products, like ISILON. The ISILON integration works fine and will help the customers to grow more efficiently.

The deployment of additional capacity to data center infrastructure is easier than doing it on different ISILON solutions by one customer. There are customers who use more than one ISILON solution but want to increase their capacity by adding capacity as simple as possible. So ENC ECS can be a solution.

My understanding of object storage is that that object storage is a kind of ecosystem you can build in a data center. So for EMC ECS it will be a benefit to cooperate with a lot of vendor solutions in different areas: backup/recovery, content management, file sync and share solutions; file services gateways. It would be helpful that EMC ECS will support solutions of other vendors.

I myself only have experience in testing the solution and not using it in production. I tested the solutions over the last three months for nearly five or six days.

There were no problems with stability. I didn’t have the opportunity to test the solutions in the way that we have problems. So it was quite stable in our environment.

My opinion is that scalability can be done smarter. Having some capacity solutions as the S10/S30 module like HDS HCP has would be more interesting.

I have no experience with the support. So I don’t want to rate it.

I have some experience with HDS HCP and right now I prefer using this because of complementing solutions (HCP Anywhere version 3, HDI). In my opinion, HDS in Germany will have a lead over the other vendors (DELL EMC, NetApp, IBM, HPE).

As far as I can remember, setup was straightforward referring to scalability.

It would be nice if all vendors would have licenses on “a pay per use” basis. This would make the use, or better say the interest, of buying this storage much more simple.

There is always the comparison with file solutions. Customers and sales people feel good and familiar with these solutions which will work fine for the majority of requirements.

Have a look at different use cases you are willing to fullfill.
Have a close look to the protocol and ask for the support organisation.
Talk to your network and security people prior to install or implement actions.

We use this solution for object storage.

This solution is very easy to use, and is very reliable.

The troubleshooting feature of this solution needs to be improved, to allow organizations to fix issues without having to contact the support team.

We have found the storage to be very stable with this solution.

This solution is easily scalable, but requires businesses to buy upgrades in blocks; these cannot be purchased individually.

We implemented this solution using a vendor team.

The charges for this solution are made in blocks of models, which are purchased depending on what features an organization requires.

I would rate this solution a nine out of ten.

We have about 20 computing servers on the front end. The computing servers store the data from the network to our Dell EMC storage. We have found recently that the storage has become slower and slower. The capacity is enough but the performance seems not to be enough for our application.

It's easy to use the NFS service from Dell EMC storage.

NFS is the most valuable feature.

I have no problems with our application, but we have concerns about the write performance. We would also like it to be easier to scale out, to add more boxes to the system. And we want improved performance, to use a next-generation NFS service.

It's stable and easy to use.

Their response is quick. We just email or telephone to contact their support center. Dell EMC has local service in China so the response is very quick.

We wanted to know about new solutions for storage so we read about the performance. We had more and more servers on the front-end. We needed to scale out, to easily scale out our storage solution.

Our most important criteria when selecting a vendor are that they provide local service - installation service, after-sales service, replacement service, and the response time. Also, we need a new technology that can scale out our storage.

Dell's engineers helped us to initiate the system. It seems their local engineers were not very familiar with the equipment, so they needed support by telephone or by email from headquarters. It's not complex. It was easy to install and initialize in our cabinet.

We evaluated Hewlett Packard storage, NetApp, and Huawei, a Chinese vendor.

I would recommend that others choose the newer models for scale-out storage, that are easy to scale out, easy to upgrade. With the older model we're using it is not easy to do so, so after about a year or two we need to buy a new set.

I would rate this solution at eight out of 10. Dell EMC provides good service, and their products are easy to use, to install and configure. When we first started using it the performance was okay, but when our application grew more complex, the performance was not enough for us. In our solution, it's not easy to scale out the system. We want to find another solution that is easy to scale out.

Dell EMC ECS is for the object storage that is specifically designed for the purpose.

I am satisfied with this solution.

The performance is good.

They do not have complete documentation, which is very weak and could be improved.

When you take the course, it's unclear how it actually logs in the information and how the dockers work. The Ui is misleading.

I have been working with Dell EMC ECS for five or six years.

Dell EMC ECS is a stable solution.

It's a scalable product.

I have contacted technical support several times. I am satisfied with them.

The technical support is good.

The installation is complicated. It's extremely difficult.

The installation is done by the EMC team.

We initially purchased all of the licenses at the same time.

I would recommend this solution to others who are considering using it.

I would rate Dell EMC ECS an eight out of ten.