Dell ECS Reviews

We are using Dell EMC ECS for our web applications.

Dell EMC ECS could improve by having Relational Database Services(RDS) to review progress. Additionally, if the training was provided it would be a benefit,  it would be good for our engineers.

I have used Dell EMC ECS within the past 12 months.

I have been satisfied with the stability.

The scalability of Dell EMC ECS has been acceptable for our needs.

We have had a few issues but the support has been very good.

The solution is easy to deploy.

We have an IT team that does the implementation of the solution.

I rate Dell EMC ECS an eight out of ten.

We are using it mainly for storage. We have its latest version.

It is 100% stable. It is also scalable.

Its security can be improved.

I have been using this solution since they took over EMC.

It is 100% stable.

It is scalable. We have approximately 5,600 users.

I have always found Dell very helpful.

Its installation is fine. The deployment duration varies based on the size and the number of deployments sites, but it has been pretty straightforward for me. Dell always provided good assistance.

I installed it myself. We have a team of ten for deployment and maintenance.

We are not paying for the license at this stage.

I am pretty happy with this product. We plan to keep using it. It is a good product.

I would rate Dell EMC ECS a nine out of ten.

We are a system integrator and this is one of the products that we implement for our clients.

This is a cloud-based object storage platform.

What I like best about this product is that it is a complete solution, both hardware, and software, by the same vendor. There are many object storage systems that are sold as a software solution, only. At the same time, some vendors only sell the hardware. With this product, they are combined to make a complete solution.

Technical support needs to be improved.

I have been using EMC Elastic Cloud Storage for about a year and a half.

This is a stable solution. In a traditional storage system, the more years that you use it, the more problems you can expect to have. With EMC Elastic Cloud Storage, we haven't experienced any such problems.

By comparison, we have experience with EMC Isilon network-attached storage, and after two or three years, you can expect to have hard drive failures and other hardware problems. This doesn't necessarily make the system unstable but there will be performance-related issues that come about because data is being rebalanced between drives.

This product is definitely scalable. We have a few hundred people who are connected to services that use this storage system. Less than ten of them are administrators and support staff, whereas the remainder is end-users.

Generally speaking, there have been some issues with support because Dell and EMC are still in the merging stage. Sometimes, after you find a solution to the problem you are trying to solve, the web page changes because they are still in the process of integrating everything. As a result, sometimes you spend a long time searching for the information that you need to resolve issues.

Another issue with technical support, in particular when it is being handled from India, is the difference in time. If you want to set up a Webex meeting with somebody from technical support then it is often not possible because of the difference in time.

I have experience with mixed-vendor solutions. For example, with Cisco, they sell the S-Series Storage Servers and you can use this hardware with software from another vendor. However, with a multivendor system, you can have trouble with interoperability between hardware and software.

The other problem with a multivendor solution is that you don't have packages that are tested for performance, so you don't know what to expect. In this cloud-based configuration, you have a product that is fully tested. Even if the performance is less than you hoped then you at least know what to expect in advance of implementing it. When we sell it to our customers, they are fully aware of what they are buying.

With a Cisco solution, you have more control over what you are purchasing. You can choose the amount of memory and cache, for example. The problem is that you aren't sure how much processing power you will need to get the results that you want. This is because they do not test the specific hardware and software bundle. With EMC, you have a tool that is guaranteed to work as marketed.

The initial setup is relatively easy. You have to take care to do it properly but overall, it is fine. It should take a few hours to deploy.

There are many ways to make products better, although, for the purpose that our customers are using this solution, you can't do it better. It is a product that I recommend. 

I would rate this solution an eight out of ten.

We use the solution for data storage, although not for ones in large quantities. 

I like that the solution is easy to scale and that's its stable.

The solution could be more cost-effective and secure. 

We have been using Dell EMC ECS for around two years.

The solution is stable. 

The solution is easily scalable. 

I have not had occasion to contact technical support. 

We did not make use of another solution prior to the current one. 

The solution is easy to install.

I do not recall how long this took. 

Two administrators are sufficient for the deployment. 

The solution could be cheaper. 

The solution is easy to manage. It does not require more storage. 

There are around two users making use of the solution. 

I rate the solution as an eight out of ten.