We primarily use the solution for compute servers. We use them as compute servers to run our virtual machines on-load, mainly on VMware.
Architect with 51-200 employees
Cost-effective, reliable, and helpful management frameworks
Pros and Cons
- "PowerEdge helped to reduce our customer’s data processing time."
- "We do encounter power supply failures from time to time."
What is our primary use case?
What is most valuable?
The R6 series has been very valuable as it's more cost-effective and it has a lot of features. Based on the requirements, we found the R6 Series would be best suited for our customers. Reliability-wise, it's also great.
PowerEdge is for handling the evolving needs of high-performance workloads, including VDI, AI, and SAP. We did run PowerEdge servers with virtual workloads, especially on VDI. We realized that SSD is necessary, especially with VMware vSphere platforms as the IO requirements are quite high.
In terms of security, there’s been no issue from our side. In terms of BIOS, it is secure and we can go and log into BIOS to change certain settings.
PowerEdge is good for energy consumption. PowerEdge Servers run on optimal voltage. Compared to other competitors or other brands, the power rating is great.
We use iDRAC for many years already. It's an item we need to buy. We’ve had no problems so far. We use it for monitoring purposes to configure SNMP and the servers.
PowerEdge analytics helped to decrease production downtime.
The data points I’d draw attention to for potential customers depend on how much the customer is going to spend. If there is a certain budget, we would plan around their budget. In terms of analytics, most of the time, our monitoring service is able to collect the data metrics already, so having PowerEdge analytics is a complement to our existing monitoring system. While it's good to have, it depends of course on the customer's budget. If their budget is small, we will take away analytics to save costs.
PowerEdge helped to reduce our customer’s data processing time. In fact, they were getting a lot of data from here, from their data processing. We also partner with some Big Data Analytics which run data points. In terms of PowerEdge, it's running fine except for certain power failures from time to time. In terms of how much they’ve reduced the data processing producing power, I don't have the metrics to comment on.
PowerEdge systems management frameworks enable us to progress towards full automation when it comes to managing PowerEdge. We find it very useful in terms of automation, the setup, and configuration, as it does offer setup and proper checks. With the servers, we just need to set our black bar and then push down the setup and configurations box into PowerEdge and we run after that.
What needs improvement?
We do encounter power supply failures from time to time, however, in terms of operations, the production uptime, the production is not affected, and the SLA is still within the stipulated time.
In the future, we hope that the noise level will be lower.
For how long have I used the solution?
I've used the solution for quite a long while. Likely, it's been more than 10 years.
Buyer's Guide
Dell PowerEdge Rack Servers
February 2025
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What do I think about the scalability of the solution?
We've had no issues with scaling so far. We have been using PowerEdge for years and we are able to scale well. For networking, we need to build the network to scale, and it hasn't been a problem.
How are customer service and support?
Dell support is responsive. They dispatch an engineer on-site to help us within their SLA plan. They are very good so far.
That said, we would appreciate it if the engineer came down with the parts beforehand so they can resolve hardware issues on the spot.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We deployed many series of PowerEdge for many years. We also used other vendors, including HP and Cisco among others. I would say that in terms of reliability, they are a bit better than Dell in terms of power supplies.
How was the initial setup?
The deployment time depends on the size of the setup. So far, we haven't had any problems with the setup.
What about the implementation team?
We engage with vendors to do the setup as unboxing PowerEdge and mounting them onto racks. This is especially true if we are talking about hundreds of servers.
Dell can actually do everything in their staging environment, in their warehouse, before shipping everything to customers. We've been quite satisfied with Dell's level of service so far.
What's my experience with pricing, setup cost, and licensing?
The product meets our requirements. Cost-wise, certain configurations in PowerEdge maybe cost a bit extra. Especially the SSD drives.
The cost will increase if we go with the rack-and-stack approach.
What other advice do I have?
We are partners with Dell.
We use the R series, namely R620, 630, then after that 720, 730, and with the XD series as well. We deploy them in data centers. Inside the data centers, there are systems as well as cloud systems; typically the deployment is hybrid.
We don’t use Dell's cloud view for predictive analytics.
I can’t speak to PowerEdge's accelerated tuning in terms of helping to support demanding workloads. We have not used GPU yet.
I'd advise new users to go ahead and assess PowerEdge. Of course, companies need to get their representative to send some metrics, especially the MTBF or certain components on Dell products. We realize that the power supply may be a weak link when running high loads constantly. In terms of other components, there are no issues.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Business Continuity and Data Center Manager at a outsourcing company with 5,001-10,000 employees
A perfect and stable solution with reconstructive compatibility
Pros and Cons
- "The reconstructive compatibility with VMware ESXi is the most valuable."
- "The only thing that could be improved is documentation. During the installation, it would be good to have some information about how is it going."
What is our primary use case?
I use Dell R740 servers series as the main compute server to host IT workloads.
It's an excellent choice and it's integrated well with Dell-VMWare virtualization OS (ESXi).
How has it helped my organization?
Dell R series are very good engineered servers. Reliability and durability are the key to choose this product. This is a cornerstone to build a highly available IT system.
What is most valuable?
The reconstructive compatibility with VMware ESXi is the most valuable.
What needs improvement?
The only thing that could be improved is documentation. The product is highly customizable with a lot of options for each component. These options are not easily understood. It would be great to offer more user-friendly interface/Documentation to build up the system.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We can scale it by adding nodes, but some software and licenses are required for that. We have around 60 users using it on a daily basis
How are customer service and technical support?
I never contacted them. We are usually able to resolve any issues within the company.
Which solution did I use previously and why did I switch?
Yes, I installed and administered HP Proliant servers. It was a good product in my experience.
I switched because we got a competitive price.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We have three team members for its deployment and regular maintenance.
What's my experience with pricing, setup cost, and licensing?
It's easy to install and configure with suitable server administrator.
iDrac management solution is included with the server. It provides suitable zero-cost solution for monitoring and managing your hardware.
Which other solutions did I evaluate?
Yes we evaluate all possible alternatives like:
HP and Lenovo
What other advice do I have?
I would recommend this solution for rack servers. It is perfect.
I would rate Dell EMC PowerEdge Rack Servers an nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell PowerEdge Rack Servers
February 2025
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Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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Systems Architect at a non-tech company with 10,001+ employees
Enables provisioning and managing of RAID virtual disks. You can load new firmware and build templates to push to multiple hosts.
What is most valuable?
- OpenManage Essentials: Loading new firmware is easy, either via OpenManage Essentials, OMIVV, or the iDRAC. It’s just so easy.
- OpenManage Essentials facilitates the build of a desired template (including disk configuration) and pushing this out to multiple hosts at once. This greatly speeds up our deployment times.
- iDRAC 8: Being able to provision and manage RAID virtual disks from the iDRAC is a huge bonus. You don’t have to boot the machine via the console to do this.
- The firmware rollback is great. The iDRAC can store previous versions to make this very quick.
How has it helped my organization?
- iDRAC 8 allows you to configure so much of the server without having to use a console. For example, RAID configuration, disk health, and SSD wear.
- It also displays a great amount of environmental history, including temps and power usage, with up to a year of history stored in the iDRAC.
- The vFlash capability is handy, allowing multiple SD partitions to be created and mounted. Being able to load all kinds of firmware via iDRAC is great, e.g., disk, controller, BIOS.
- OpenManage Essentials is better than OneView in my opinion. While it lacks the visual finesse of OneView, it has far more functionality.
What needs improvement?
OpenManage Essentials could do with a visual “birthday” as it still requires the Silverlight plugin.
OpenManage for vCenter integration is powerful, but also a little buggy. Hardware-wise, they are great. I much prefer the iDRAC architecture over HPE iLO.
For how long have I used the solution?
We have used the solution for about nine months.
What do I think about the stability of the solution?
We have not encountered any stability issues.
What do I think about the scalability of the solution?
We have not encountered any scalability issues.
How are customer service and technical support?
So far, the technical support has been very good. The self-service portal for requesting replacement parts is extremely easy to use and it is fast.
For technical support tickets, the experience isn’t quite as good. There were some delays in communication.
Which solution did I use previously and why did I switch?
We used HPE ProLiant. We switched due to significant cost savings in capex as well as operational improvements.
For example, having OpenManage Essentials is better than OneView, at least for rack servers.
How was the initial setup?
The setup was extremely simple.
iDRAC is easier to configure, with the front LCD panel, on the non-XD models, being very handy.
The NFC option for the front bezel combined with the mobile app is great for on-site troubleshooting.
For a small, extra cost, you can get OpenManage Essentials with configuration management. This allows you to deploy pre-configured hardware templates making mass deployment easy.
What's my experience with pricing, setup cost, and licensing?
DELL is typically much cheaper that HPE, for example. Their licensing is far more transparent and simple.
iDRAC licensing is significantly cheaper. Extended support costs are also lower.
Which other solutions did I evaluate?
We evaluated HPE ProLiant.
What other advice do I have?
It is a great product. Just be mindful of some of the current bugs in OpenManage and OpenManage Integration for vCenter. Other than these, we’ve had a great experience.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Technology Officer at a tech services company with 51-200 employees
Until recently I had the PE2650 and PE4400 when everything got replaced, so it's reliable hardware. However, there's a learning curve setting up the OpenManage server and agents.
What is most valuable?
These servers have been real work-horses. Dell has done a nice job at including more management tools, with OpenManage and the likes. The DRAC Enterprise is an amazing feature, especially when managing decentralized server farms.
How has it helped my organization?
One of the main factors in helping efficacy is having like-branded servers, which have compatible tools. There are are more universal management tools out there, but they are generally pretty costly. The fact that the servers have generally been quite reliable, has really decreased expenditure. I know that when I put a server in place, they will simply run. I had servers that were still from the PE2650, and PE4400 up until fairly recently when everything got replaced. There is something to be said about reliable hardware.
What needs improvement?
Unfortunately, I am now more in the space of IaaS, so I am a little bit removed from that particular area. In my experience when I was actively using Dell's servers, they were always improving their hardware, and coming up with more efficient solutions. One of the things that I had started using pretty extensively is blade servers, as they are more efficient on energy, and can provide the same computing power as racked servers, yet consume much less rack real estate.
For how long have I used the solution?
I have used all series of Dell PowerEdge servers for about 12-14 years, through to the 12th generation.
What do I think about the stability of the solution?
For the most part, my experience with Dell was in conjunction with VMware vSphere, and VMware View. There were some issues that I encountered with the servers, but it is a result of having multiple server generations with different processors in place, which caused some problems with HA and DRS with VMware, but these don't necessarily quality as issues with the servers themselves. From a hardware perspective, these servers have always been rock solid.
How are customer service and technical support?
I think the customer support at Dell is adequate, at least when it comes to their server support team. Some other areas are more lacking, but over all, and as it relates to servers, I have no complaints.
Which solution did I use previously and why did I switch?
Most of my experience has been with Dell servers, so I can't comment much on different solutions.
How was the initial setup?
If you're familiar with deploying servers, then it's not really complex. There is a bit of a learning curve when it comes to setting up the OpenManage server and agents, but nothing unsurmountable.
What about the implementation team?
I have always deployed my own servers. If you are operating in an SMB, I would recommend that you get your hands dirty, and learn how these servers are setup, connected, etc., as it is going to be a matter of when, not if, that the server is going to have some failed component, that you're going to want to know how to deal with. Typically, if you have your Dell support, even the basic one, I believe you are able to get a technician to come help with hardware repair/replacement.
What was our ROI?
Well, since this is a discussion about hardware, one would argue that ROI isn't really much of a relevant argument in this case, as the factors for it would depend more than just the actual server purchased. This is really a CAPEX expense, and given today's technology, and the business need and requirements, I personally would much rather start moving my computing resources to the cloud, (i.e: AWS, Azure, Rackspace, etc...), and shift that CAPEX into an OPEX and free up some funds for more fluid cashflow.
Which other solutions did I evaluate?
I have worked very minimally with HP servers as well, which were also pretty good servers.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Team Lead - IT at InfoStretch
Stable, easy to set up, and the support is good
Pros and Cons
- "What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine."
- "All of the servers are in cluster mode and when PowerEdge Server is down, others are affected."
What is our primary use case?
Our setup is only for single storage with Dell servers R620 and R630. We have 10 servers and we have deployed the ESXi on each one, with multiple VMs on each server.
This solution is being used for testing purposes. We are testing for our clients that require any builder deployment. When our project is over, then we will restart this VM.
What is most valuable?
What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine.
The backup and the requirement of the DR site is valuable.
What needs improvement?
All of the servers are in cluster mode and when PowerEdge Server is down, others are affected.
It doesn't automatically upgrade the firmware. We have to manually process it because we have forgotten about the firmware and virus updates.
We would like to see the upgrades done automatically. In future releases, automation would be required.
For how long have I used the solution?
We have been working with Dell EMC PowerEdge Rack Server for approximately five to six years.
What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
Scalability could be improved.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
The initial setup is straightforward. It was easy.
What other advice do I have?
This is a server that I would recommend to others.
I would rate Dell EMC PowerEdge Rack Servers a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Easy to implement with fair pricing and a good user interface
Pros and Cons
- "The pricing of the solution is fair."
- "It would be nice if the rack servers had an HCI solution as an option."
What is most valuable?
The user interface is the solution's most valuable aspect.
The implementation process is quite good.
The pricing of the solution is fair.
What needs improvement?
I can't think of any features that are lacking on the solution. It works well for our clients for the most part.
It would be nice if the rack servers had an HCI solution as an option.
For how long have I used the solution?
We've been using the solution for the past two years now.
What do I think about the stability of the solution?
The stability is good. It also lasts a relatively long time. Our customers are typically looking for something that will hold up for about five years, and this solution does that. It's not buggy. There aren't glitches. It doesn't crash or break down.
What do I think about the scalability of the solution?
You can easily scale the solution up and down. Our customers want a solution that can work with for half a decade at least, so they need something flexible, and this solution delivers.
We deal with customers of all sizes, from small to large organizations. This solution works well for each of them.
How are customer service and technical support?
The technical support is okay. We have an internal team, however, they are by no means experts. We need Dell to fill in the blanks and sometimes that can't help us the way we hoped they would. It might be helpful if the Dell site had more information so that we could just go there.
Which solution did I use previously and why did I switch?
We use a variety of Dell options including FX and XE, among others. Which we use is dependant on the client requirements.
How was the initial setup?
The initial setup is not complex. It's quite easy to set everything up, in fact. All of the underlying technology is the same on Dell, so we don't have an issue handling the implementation on the Dell servers for our customers.
What about the implementation team?
We can handle the aspects of the installation ourselves, as it's pretty straightforward.
What other advice do I have?
We are a service provider and a reseller. We use various versions of the solution. The deployment models also vary as it depends on customer requirements. We deal with a lot of hyper-converged solutions.
I'd recommend the solution. We've had no issues with it at all.
Overall, I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Architect of solutions at Trendit
The configuration and BIOS management are flexible.
Pros and Cons
- "The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections."
- "It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes."
What is our primary use case?
My clients use PowerEdge servers for Hyper-V by Microsoft and VMware machines. They're running ERP and CRM applications and agents for backup systems licensing models. The models we use include 730, 630, 620, 220, and 740.
What is most valuable?
The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections.
What needs improvement?
It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes.
For how long have I used the solution?
I have been using PowerEdge Rack Servers for about 10 years.
What do I think about the stability of the solution?
PowerEdge servers are stable in general, but sometimes clients report having problems with the RAM.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
I rate Dell support seven out of 10.
How would you rate customer service and support?
Neutral
How was the initial setup?
PowerEdge servers are easy to set up. You need about two or three people, including a specialist and an engineer, to maintain the solution. You usually need an engineer plus a specialist in Hyper-V or VMware.
What's my experience with pricing, setup cost, and licensing?
I think the price of these servers is good.
What other advice do I have?
I rate Dell PowerEdge Rack Servers nine out of 10. I recommend the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Infrastructure Manager at a real estate/law firm with 1-10 employees
Intel Xeon processors have helped to improve performance of our PowerEdge Rack Servers
Pros and Cons
- "The solution is reliable."
- "The time it takes the machine to boot up, when I turn it off and on, could be quicker."
What is our primary use case?
We use Dell PowerEdge Rack Servers powered by Intel as production servers. In recent years, we have also used them for backup.
How has it helped my organization?
- They give us peace of mind; we sleep well at night.
- The Intel Xeon processors have helped to improve performance.
- We have also seen a very small reduction in unplanned downtime.
- In addition, they have improved backups and my options to do the things I need to do, without hassle.
What is most valuable?
The solution is reliable.
What needs improvement?
The time it takes the machine to boot up, when I turn it off and on, could be quicker.
For how long have I used the solution?
I've been using Dell rack servers since about 1995.
How are customer service and support?
Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix everything. My experience has been that they want to solve all the problems, even if doing so takes time. They are on it until it's fixed.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have only used Dell. We are comfortable working with Dell, the price is fine, and the Dell people are very cooperative.
How was the initial setup?
Deployment is simple. Within one hour the server is up and working.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair enough.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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Buyer's Guide
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Updated: February 2025
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