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it_user402060 - PeerSpot reviewer
Data network Supervisor at a energy/utilities company with 501-1,000 employees
Real User
It allows us to deploy and manage a server remotely.

What is most valuable?

  • Remote Management IDRAC
  • Allows us to deploy & manage a server remotely
  • It's very quiet

How has it helped my organization?

We have been using this server as a software license and a small file server for 10 users.

What needs improvement?

It would be nice to see an improvement in the performance.

For how long have I used the solution?

We've used it for five years.

Buyer's Guide
Dell PowerEdge Rack Servers
November 2024
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

We haven't needed to scale it as we're only using it for 10 people.

How are customer service and support?

Customer Service:

We have not used Dell customer service.

Technical Support:

We only used Dell support to download driver updates which is very flexible and very good.

Which solution did I use previously and why did I switch?

We used other products, but Dell support offered more. We have less issues have a better understanding of the hardware design.

How was the initial setup?

It was straightforward.

What about the implementation team?

We did it in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1440213 - PeerSpot reviewer
System Engineer at ITVision
Reseller
Easy to configure, easy to set up, and good support
Pros and Cons
  • "It is user friendly and easy to configure."
  • "System security can be improved. They can add more power and security for ESXi version 7."

What is our primary use case?

We are a reseller. Our customers use this solution for governing the system and for some specific applications. They are going towards the hyper-convergence infrastructure or HCI in Egypt. Our customers have on-premises and cloud deployments.

What is most valuable?

It is user friendly and easy to configure.

What needs improvement?

System security can be improved. They can add more power and security for ESXi version 7.

For how long have I used the solution?

My company has been using the Dell PowerEdge servers for about ten years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. It can be scaled with storage, such as with EMC storage. Our plans are for three years. If a customer needs the solution, we proceed to secure a deal and plan for three years so that the customer doesn't suffer because of scalability issues. Our customers are government departments as well as private businesses.

How are customer service and technical support?

They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers are. We also have a distributor. They're very supportive and help us in training and sizing.

How was the initial setup?

It is easy to set up because the Lifecycle Controller is very friendly, especially when you use the GUI for initialization. The system and the RAID controller take time, but in general, it is very easy to set up. You can check the Lifecycle.

What about the implementation team?

We do it ourselves because we are a reseller, and we have a technical team to deploy it.

What's my experience with pricing, setup cost, and licensing?

The server is a one-time purchase, but the support is on a subscription basis.

What other advice do I have?

Dell has a new product every quarter, so its portfolio is very large. 

I would recommend this solution. I would rate Dell EMC PowerEdge Rack Servers a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
November 2024
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
it_user522153 - PeerSpot reviewer
IT C at San Francisco state university
Vendor
Enables us to swap hard drives very easily
Pros and Cons
  • "The convenience, because we can swap very easily swap hard drives when one goes down."
  • "It's not the perfect solution but it is reasonable."

What is most valuable?

The convenience, because we can swap very easily swap hard drives when one goes down.

What needs improvement?

I can't think of anything right now. It's not the perfect solution but it is reasonable.

What do I think about the stability of the solution?

In the past it has been very stable, but not recently.

What do I think about the scalability of the solution?

I don't have experience with its scalability.

How are customer service and technical support?

We have used it in the past. When we had problems, we had to contact or put a ticket with them, they would get back to us, they were very reasonable.

Which solution did I use previously and why did I switch?

Before we had HPE, now we use Dell. We went with Dell because the school has a contract with them.

How was the initial setup?

It was straightforward.

What other advice do I have?

The important criteria when selecting a vendor are, really, everything. Number one though is customer support.

I think their price is reasonable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Deputy Manager of IT Security Infrastructure at leads
Real User
Simple installation, good technical support, and highly durable
Pros and Cons
  • "Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable."
  • "The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays."

What is our primary use case?

We are using Dell EMC PowerEdge Rack Servers for many use cases but primarily in banks and multinational companies.

What is most valuable?

Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable.

What needs improvement?

The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays.

For how long have I used the solution?

I have been using Dell EMC PowerEdge Rack Servers for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dell EMC PowerEdge Rack Servers are scalable.

How are customer service and support?

Dell technical support has been good.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC PowerEdge Rack Servers is reasonable compared to other solutions.

What other advice do I have?

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
PeerSpot user
Support Technician with 51-200 employees
Vendor
Top 10
We like the large amount of RAM the server board supports, but it is a pricey solution.

Valuable Features:

The Xeon variants and large amount of RAM the server board supports is to our liking. Also the ease of which the machine can be upgraded. We had no difficulty with any hardware additions. Lastly, we enjoy the great warranty and quality of the product.

Improvements to My Organization:

The ease of working with our suppliers and the availibility of the product.

Room for Improvement:

I can't think of anything, as it is a good product.

Deployment Issues:

We did not run into any problems.

Stability Issues:

We did not run into any problems.

Scalability Issues:

We did not run into any problems.

Cost and Licensing Advice:

It is a pricey server in comparison to its competitors, but it doesn’t lack in any of its capability. It still is great value for money and the product has great after sales support.

Other Solutions Considered:

We chose Dell because it is a well-known brand and this was one of the buying factors for us. We find that trusted brands benefit not only our clients, but us as a reseller as well.

Disclosure: My company has a business relationship with this vendor other than being a customer: We have good relations. Dell is a trusted brand at our firm.
PeerSpot user
Director at CMC CSI saigon
Real User
Scalable, easy install, and useful file server
Pros and Cons
  • "The active directory and file server are valuable features."
  • "They could improve on the processor and security for the next release of the solution."

What is our primary use case?

We use the solution for company management applications.

What is most valuable?

The active directory and file server are valuable features.

What needs improvement?

They could improve on the processor and security for the next release of the solution.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the scalability of the solution?

We have had no issue with the scalability of this solution in my company.

How was the initial setup?

The installation was simple for the IT department.

What other advice do I have?

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user417420 - PeerSpot reviewer
IT Infrastructure and Operations Manager at a comms service provider with 1,001-5,000 employees
Vendor
Reliability and manageability are valuable because since we run two separate sites, we can perform our maintenance and monitoring remotely.

Valuable Features

Reliability and manageability are valuable because since we run two separate sites, we can perform our maintenance and monitoring remotely (iDRAC), saving us travel time.

Improvements to My Organization

It allowed us to run more VMs than we had originally planned. We've had no failures in six years, and can perform remote management and maintenance.

Room for Improvement

This product has been superseded by newer model (R730) so any suggestions would be irrelevant. However, I am having a memory speed issue that I would like to be fixed.

Use of Solution

I've been using it for six years, and are currently using the 2011 model..

Deployment Issues

We have had no issues with the deployment.

Stability Issues

In the six years we have been using it, we have never had a fault/failure/malfunction hardware-wise.

Scalability Issues

Memory scalability and reduced memory speed when memory channels are fully populated. Then again, the model we have is six years old and our workloads/VMs have doubled.

Customer Service and Technical Support

We get great local support, and have always had positive experiences when speaking to Dell and using their products.

Initial Setup

It was straightforward.

Implementation Team

It was implemented by a systems integrator.

Other Advice

You should upgrade to, or get, Pro Support Plus. It is especially useful if your internal server/infrastructure team is small.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.