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System Engineer at a computer software company with 51-200 employees
Real User
Top 20
Good performance and easy to work with
Pros and Cons
  • "They are easy to configure. It is simple to work with Dell PowerEdge Rack Servers."
  • "The performance of Dell PowerEdge Rack Servers is very good."

    What is our primary use case?

    We use VMware hypervisor on Dell PowerEdge Rack Servers. We use the PowerEdge storage with iSCSI.

    How has it helped my organization?

    We use these servers for the hypervisor, and we have many Windows servers on them. They work very well, and they have a very good performance.

    What is most valuable?

    The performance of Dell PowerEdge Rack Servers is very good. 

    They are easy to configure. It is simple to work with Dell PowerEdge Rack Servers.

    For how long have I used the solution?

    I have been working with Dell PowerEdge Rack Servers for two years.

    Buyer's Guide
    Dell PowerEdge Rack Servers
    November 2024
    Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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    What do I think about the stability of the solution?

    They are very stable.

    How are customer service and support?

    We use Dell support for notebooks, servers, and storage. Overall, I would rate their support an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We only use Dell servers. We build the hypervisor servers for the company, and these are the only servers we use.

    What other advice do I have?

    I would rate Dell PowerEdge Rack Servers a ten out of ten. They are very good. I am happy with them.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    PeerSpot user
    reviewer1851996 - PeerSpot reviewer
    Works at a construction company with 5,001-10,000 employees
    Real User
    We've used them for many years to host clusters and run high demand applications
    Pros and Cons
      • "PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments."
      • "We have experienced some challenges with iDRAC when upgrading firmware."

      What is our primary use case?

      We use this solution as a host for clusters. We use 750, 740s, and 730s.

      How has it helped my organization?

      PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments. 

      We also like the iDRAC feature for monitoring system data and providing analytics. The newer iDRAC is a lot better than the older versions. 

      What is most valuable?

      The management features of this solution have been most useful.

      What needs improvement?

      We have experienced some challenges with iDRAC when upgrading firmware.

      For how long have I used the solution?

      We have been using this solution for a couple of decades. 

      How are customer service and support?

      I would rate the support for this solution a seven out of ten. 

      How would you rate customer service and support?

      Neutral

      How was the initial setup?

      The initial setup was straightforward. 

      What about the implementation team?

      Implementation was done as a combination of the vendor and our internal reps.

      What other advice do I have?

      I would rate this solution a nine out of ten. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Dell PowerEdge Rack Servers
      November 2024
      Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
      816,406 professionals have used our research since 2012.
      Sr. Team Lead - IT at InfoStretch
      Real User
      Stable, easy to set up, and the support is good
      Pros and Cons
      • "What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine."
      • "All of the servers are in cluster mode and when PowerEdge Server is down, others are affected."

      What is our primary use case?

      Our setup is only for single storage with Dell servers R620 and R630. We have 10 servers and we have deployed the ESXi on each one, with multiple VMs on each server.

      This solution is being used for testing purposes. We are testing for our clients that require any builder deployment. When our project is over, then we will restart this VM.

      What is most valuable?

      What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine.

      The backup and the requirement of the DR site is valuable.

      What needs improvement?

      All of the servers are in cluster mode and when PowerEdge Server is down, others are affected.

      It doesn't automatically upgrade the firmware. We have to manually process it because we have forgotten about the firmware and virus updates.

      We would like to see the upgrades done automatically. In future releases, automation would be required.

      For how long have I used the solution?

      We have been working with Dell EMC PowerEdge Rack Server for approximately five to six years.

      What do I think about the stability of the solution?

      It's a very stable solution.

      What do I think about the scalability of the solution?

      Scalability could be improved.

      How are customer service and technical support?

      Technical support is good.

      How was the initial setup?

      The initial setup is straightforward. It was easy.

      What other advice do I have?

      This is a server that I would recommend to others.

      I would rate Dell EMC PowerEdge Rack Servers a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
      PeerSpot user
      Group IT Manager at a manufacturing company with 1,001-5,000 employees
      Real User
      Innovative designs to transform IT and maximize performance across the widest range of applications.
      Pros and Cons
      • "The availability is excellent."
      • "The solution could still use some more analytics."

      What is our primary use case?

      Virtual Environment and performance enhancements for SQL applications and for future VDI implementations.

      How has it helped my organization?

      Performance has been observed once servers have been operational and power consumption has been reduced as well due to the new technology.

      What is most valuable?

      The solution has always had very good performance.

      The availability/scalability is excellent.

      Their technical support is always helpful. They have a very good support timeline that lasts not just a year or two, but even five years down the line. It's a long-term arrangement.

      The solution is highly scalable, with a two-socket server, CPU support, and the M.E.N SST. 

      It can support VDI.

      You can combine these servers. Therefore, not only do they work with virtual environments, you can have them as a Data Analytics server. They can handle a lot of heavy processes. They are one of the main big servers that can handle a lot of things. For example, I'm replacing four servers with three servers, which means I can also reduce the licenses. Instead of buying two licenses, you're buying one license. The lines are reduced to half, and you have a few open managed application that will tell you the health of the server. 

      The content and insights with Dell are great. Whenever something happens to your server and you have the support, they will give you a notification. Whether it's CPU or RAM or the power supply, whatever the issue, they will tell you. You always have a proactive notification on all the servers.

      Security and BIOS are very good. Previously, BIOS was just a plus for the team to have on the server. Now, BIOS is more into Cyber Security and has the intelligence to recognize what is being loaded before going to the main OS. There's artificial intelligence integrated into these servers and the insights are one of the main reasons that they'll provide you with a good service, and offer you some visibility on the server. You feel safe. The server won't let you down. With the notifications, you can always handle things before they become a bigger problem. 

      What needs improvement?

      The company needs to invest in more marketing exposure. Users need to know that Dell servers compete with HP Servers. in the region, the Middle East, many more companies work with HP. They could change this.

      The solution could still use some more analytics.

      It would be helpful if we had the power of an open managed application. It should be more hands-on in terms of how are you going to manage your server. In order to do that, you need more visibility into the health of the server itself.

      For how long have I used the solution?

      I've been dealing with this solution for around a year. I used to have HP servers, as well, however, now I'm working with Dell again.

      What do I think about the scalability of the solution?

      The solution is extremely scalable, and it's easy to do so as it has a two-socket server and CPU support, etc. It offers quite high performance for easy scaling down the road.

      You don't just buy a server for one service. You buy a server to take advantage of several services in your environment, and so, it helps that it can scale.

      How are customer service and technical support?

      I've personally never worked with technical support directly, however, it is my understanding that technical support is excellent. They offer long timelines, so you don't just have technical support for, for example, the first year or two. They continue to work with you even years down the line. They're very fast and responsive and their head in Lebanon is very good. 

      Support is one of the main reasons we considered as well, as we know that if we have any critical issues, we won't have problems getting the answers we need. We get the answers we require either the same day or 24 hours. It's great.

      Which solution did I use previously and why did I switch?

      We did use a different solution, HP, and now we are returning to Dell. Part of what played a major factor is the support for AMD CPU's. Since Dell EMC supports the AMD, there also were internal considerations as well to take them on.

      HP is one of the main competitors in the Middle East. They compete head-to-head with Dell EMC also, and HP servers have some things that are better than Dell EMC. Dell has older technology. They're catching up, however, with artificial intelligence, analytics, and reporting, they're catching up.

      They are pretty close in style and substance. Therefore, whichever gives me a better price will be the one I choose.

      How was the initial setup?

      The initial setup was very, very easy. 

      There's nothing to work with on the server itself. 

      You just handle the configuration, and you do some EFI configuration. In the last stage, you're going to install the operating system so that it is a fast service. It depends on the disks you put in. At the server level, so it doesn't have that much configuration. It's just installing Windows and any operating system. Then you build over that.

      Except for the Bios updates and the drivers and the compatibility issues, you don't have any problem with compatibility.

      What other advice do I have?

      There are certain components on other solutions that I need to check with Dell. Dell was very good before and always is in the performance, availability and support. That said, our region in Lebanon, had some problems with the distributors and the people who are licensed to sell Dell products. It's been about five years now, and it's now official that everybody can partner again with Dell. You don't have to be an experienced partner, per se. 

      Before, it was being controlled by one partner. Nobody is able to bring in Dell, and this partner had control for all the prices of all the support and everything. However, after merging with EMC and after having so many partners, its become more exposed to the market. Many partners that were struggling to sell Dell EMC servers and storage, as well as laptops and everything, are able to do so. 

      This is the main reason why we have returned to Dell. We know about them. They offer very good servers and they are one of the leaders in the market. Dell and HP are leaders now in the servers. For this season, we reconsidered having their Rack Servers. This is the only reason we're going now to Dell servers. 

      With Dell, if a company is considering their work environments and they're considering Data Analytics and Big Data, etc., yes, why not to go for the Dell server. They have an extremely scalable infrastructure designed for Big Data and they have the processes and ERP system that needs a lot of power. The Rack Servers, the PowerUp servers, are very good. They are recommended by many people worldwide.

      I'd recommend organizations consider these servers. Dell also has a full portfolio of products that work together in harmony. Whatever you need, Dell likely has a solution for you.

      Overall, I would rate the solution nine out of ten.

      Which deployment model are you using for this solution?

      Private Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Microsoft Azure
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user388956 - PeerSpot reviewer
      Systems Architect at a non-tech company with 10,001+ employees
      Vendor
      Enables provisioning and managing of RAID virtual disks. You can load new firmware and build templates to push to multiple hosts.

      What is most valuable?

      • OpenManage Essentials: Loading new firmware is easy, either via OpenManage Essentials, OMIVV, or the iDRAC. It’s just so easy.
      • OpenManage Essentials facilitates the build of a desired template (including disk configuration) and pushing this out to multiple hosts at once. This greatly speeds up our deployment times.
      • iDRAC 8: Being able to provision and manage RAID virtual disks from the iDRAC is a huge bonus. You don’t have to boot the machine via the console to do this.
      • The firmware rollback is great. The iDRAC can store previous versions to make this very quick.

      How has it helped my organization?

      • iDRAC 8 allows you to configure so much of the server without having to use a console. For example, RAID configuration, disk health, and SSD wear.
      • It also displays a great amount of environmental history, including temps and power usage, with up to a year of history stored in the iDRAC.
      • The vFlash capability is handy, allowing multiple SD partitions to be created and mounted. Being able to load all kinds of firmware via iDRAC is great, e.g., disk, controller, BIOS.
      • OpenManage Essentials is better than OneView in my opinion. While it lacks the visual finesse of OneView, it has far more functionality.

      What needs improvement?

      OpenManage Essentials could do with a visual “birthday” as it still requires the Silverlight plugin.

      OpenManage for vCenter integration is powerful, but also a little buggy. Hardware-wise, they are great. I much prefer the iDRAC architecture over HPE iLO.

      For how long have I used the solution?

      We have used the solution for about nine months.

      What do I think about the stability of the solution?

      We have not encountered any stability issues.

      What do I think about the scalability of the solution?

      We have not encountered any scalability issues.

      How are customer service and technical support?

      So far, the technical support has been very good. The self-service portal for requesting replacement parts is extremely easy to use and it is fast.

      For technical support tickets, the experience isn’t quite as good. There were some delays in communication.

      Which solution did I use previously and why did I switch?

      We used HPE ProLiant. We switched due to significant cost savings in capex as well as operational improvements.

      For example, having OpenManage Essentials is better than OneView, at least for rack servers.

      How was the initial setup?

      The setup was extremely simple.

      iDRAC is easier to configure, with the front LCD panel, on the non-XD models, being very handy.

      The NFC option for the front bezel combined with the mobile app is great for on-site troubleshooting.

      For a small, extra cost, you can get OpenManage Essentials with configuration management. This allows you to deploy pre-configured hardware templates making mass deployment easy.

      What's my experience with pricing, setup cost, and licensing?

      DELL is typically much cheaper that HPE, for example. Their licensing is far more transparent and simple.

      iDRAC licensing is significantly cheaper. Extended support costs are also lower.

      Which other solutions did I evaluate?

      We evaluated HPE ProLiant.

      What other advice do I have?

      It is a great product. Just be mindful of some of the current bugs in OpenManage and OpenManage Integration for vCenter. Other than these, we’ve had a great experience.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      reviewer1852674 - PeerSpot reviewer
      Systems Administrator at a computer software company with 5,001-10,000 employees
      Real User
      Great performance, reduces unplanned production downtime, and handles high-performance workloads
      Pros and Cons
      • "It's allowing us to scale out a lot faster than before."
      • "In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm that specific systems are selected."

      How has it helped my organization?

      We're having increased performance. That's one of the big reasons we went with these PowerEdge servers.

      What is most valuable?

      The iDRAC that comes with the systems is great. It allows us to scale out a lot faster than before.

      PowerEdge servers are good for handling and evolving high-performance workloads. We get everything that we need.

      The biggest needs within our company are performance, stability, and support. If and when something goes wrong hardware-wise, a quick resolution is always a wonderful thing to have.

      We do not use Dell's memory in our PowerEdge environment. We do use them separately.

      PowerEdge Rack Servers have helped to reduce unplanned production downtime. The firmware updates that have been pushed out have reduced the amount of DIMM memory failures or false alarms. That's been really good. That's the main concern we have.

      What needs improvement?

      In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected. It'll just tell you a number and it's very vague. It says, "Hey, you're about to perform this action on X amount of systems." If it had more visibility, then that would provide more peace of mind for our team and everyone else who uses the iDRAC software as well.

      For how long have I used the solution?

      We've been using these PowerEdge rack servers for about two years now.

      How are customer service and support?

      The technical support is good.

      Whenever we ask for clarification on an action plan, we get the required feedback so that we can make informed decisions on our end. We'd love it if they'd keep up with the process that they currently have.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We switched over to Dell as they were highly competitive in their pricing, and their specs were either identical or gave better performance than some of the other options we were looking at.

      What's my experience with pricing, setup cost, and licensing?

      The pricing was extremely competitive, and it's one of the big reasons why we went with Dell.

      We use the servers on multiple of our data centers located throughout the United States, and the performance and stability of these systems have been phenomenal.

      What other advice do I have?

      We did not consider public cloud services before choosing PowerEdge DRAC services.

      Performance-wise, hardware-wise, it is solid, however, it could use some improvements around iDRAC. Therefore, I would rate the solution eight out of ten.

      For those considering the solution, I would advise starting by doing some research. The system is incredibly stable and performs similarly to other systems that we're reviewing.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      reviewer1851978 - PeerSpot reviewer
      Associate Director, Health Information Technologies at a university with 1,001-5,000 employees
      Real User
      Good performance, secure, easy to use, and the technical support is good
      Pros and Cons
      • "The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers."
      • "I'd like to take the complexities out of all the different tools that surround it, like OpenManage."

      What is our primary use case?

      We use the servers for various use cases. A lot of our servers act as ESXi hosts that host our VMware infrastructure. We also have a lot of researchers that use them for their own computing, memory, and storage as well.

      How has it helped my organization?

      When it comes to running high-demand applications, we trust our Dell servers exclusively. Its overall stability and ease of use have helped to improve the way our organization functions.

      I believe that our overall data processing time has been reduced, although it's hard for us to quantify that.

      What is most valuable?

      The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers.

      We make use of the encrypt-at-rest security feature, which allows us to keep our servers locked down in our data centers as best we can.

      We used the CloudIQ feature for monitoring and it's pretty good overall. We have a challenge in our area because our IT is very broad and there is a lot of overlap. Other people's work is visible and we have a big environment, so there is a team of people that keep an eye on things.

      What needs improvement?

      I'd like to take the complexities out of all the different tools that surround it, like OpenManage. There's some different licensing and it gets a little wonky at times. Other than that, the product itself works fine. Rather, it's some of the management issues.

      For how long have I used the solution?

      We have been using Dell PowerEdge Rack Servers for approximately 15 years.

      What do I think about the stability of the solution?

      This is a pretty reliable product.

      How are customer service and support?

      Dell's support is fantastic. We've never really had any problems with them.

      I would rate them an eight out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We did not use another similar solution prior to this one.

      We are looking for some of the newer models to replace some of our older equipment. We may not have to have as many as before, because it's more efficient.

      How was the initial setup?

      Once we get a server, we can have it up in a day. One person can do it unless it's a heavy server. In that case, we need two people to lift it. Almost anybody on our staff can deploy this server if it's needed.

      What about the implementation team?

      We handle the deployment in-house.

      What's my experience with pricing, setup cost, and licensing?

      There are no costs in addition to the standard licensing fees.

      Which other solutions did I evaluate?

      When you compare this product to using a public cloud, you definitely have to pay attention to what you're doing in a public cloud. This is because you're generally using a shared server with other people and there can be problems because of this.

      What other advice do I have?

      We are currently working towards full automation when it comes to managing PowerEdge. It looks pretty good at this stage. It most definitely assists with the overall operations.

      My advice for anybody who is considering this product is that Dell is a reliable partner. The product works well and you can't really go wrong with it. As the product changes over time, it's pretty seamless and you don't have to learn a lot of new things. After four years, it may only be slightly different.

      I would rate this solution a ten out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      M. I. S. Manager at Ruby Mills Ltd
      Real User
      Easy to setup, reliable, scalable, and has good support
      Pros and Cons
      • "This solution has absolutely fulfilled our needs well."
      • "There are certain aspects, features, and functionality on the motherboard that need improvement."

      What is our primary use case?

      All of my server's requirements are currently using the Dell EMC PowerEdge Rack Servers.

      What needs improvement?

      There are certain aspects, features, and functionality on the motherboard that need improvement. 

      If they had some software components that would have helped because I don't like creating electronic waste. We don't like upgrading for the sake of upgrading.

      With that process, we tend to lose the newer features which would have come in during that time.

      If they could have done something during that time where the new features could have been included, or improved upon the existing ones then it would have been brilliant.

      In the next release, I would like to see some means by which they could improve the functionality on the motherboard. It would be a very large help and increase the life of these products.

      For how long have I used the solution?

      I have been using Dell EMC PowerEdge Rack Servers for 14 to 15 years.

      We are using the latest version purchased from HP.

      What do I think about the stability of the solution?

      It's a very stable solution. 

      We have many servers still running with this solution because our new one has not yet been commissioned. 

      We have the exchange server, ERP that is running on it, file sense servers, and the security server is running.

      We plan to continue using this solution in the future.

      What do I think about the scalability of the solution?

      Dell EMC PowerEdge Rack Servers is scalable.

      We have 160 users in our organization.

      How are customer service and technical support?

      Technical support has been brilliant. 

      They have supported us for several years, but it's now out of support because we are currently implementing a hardware refresh.

      How was the initial setup?

      The initial setup is straightforward.

      The deployment time varies depending on the application being deployed. For example, the exchange took me a couple of days to get it up and running, and on a straightforward file sense server, it was less than three hours to get it up and running.

      The security server also took a couple of hours to get it up and running.

      We have four members to deploy and maintain this solution. They are made up of engineers, managers, and admins.

      What's my experience with pricing, setup cost, and licensing?

      It's not a very expensive solution.

      Which other solutions did I evaluate?

      We were in a scenario of having every application running on physical servers.

      We are now moving to an in-house virtual environment. We are using VMware so that one server can do a multitude of jobs at the same time. Hence the hardware refresh.

      We are moving towards virtual experiences, using VMware.

      What other advice do I have?

      This solution has absolutely fulfilled our needs well.

      We are still running, this solution, we are upgrading only because of the features and abilities that it doesn't have. It's run now for 14 to 15 years.

      It's a brilliant product.

      I would recommend this solution to others looking into using this solution.

      I would rate this solution a nine out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Buyer's Guide
      Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
      Updated: November 2024
      Buyer's Guide
      Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.