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Head of Alliance at a tech vendor with 51-200 employees
Real User
Top 20
Extraordinary accessibility, cost-effective, and perfect support
Pros and Cons
  • "The user interface is very simple, and the support team is always happy to answer any questions we have. They are very easy to contact."
  • "The price is very high."

What is our primary use case?

We are using Dell PowerEdge Rack Servers for the data storage of applications.

Before implementing Dell PowerEdge Rack Servers, we had many servers. Thanks to the implementation of these servers, we now have all the servers concentrated in one solution.

How has it helped my organization?

We had multiple solutions that did the same job, and thanks to this solution, I now only have to use one solution. It not only improves our space; it is also much less expensive for our company.

Dell PowerEdge Rack Servers have the PowerEdge Cyber Resilient Architecture approach to security. It is the most important thing for our company. It is not an option for us to continue working without this execution modality.

Dell PowerEdge Rack Servers are very sustainable in terms of energy consumption. If I have many applications and solutions, the consumption will be high, but if I work with only one, the consumption level will be better.

Dell PowerEdge Rack Servers are good for handling the evolving needs of high-performance workloads. All the data I work with is very heavy. We use PowerEdge servers because they can handle the data without any problem. This is very reassuring.

For us, the issue of electricity pollution is very important. This system is perfect for us in terms of sustainability.

Using PowerEdge Rack Servers has not much affected the overall flexibility of our operations or business. For us, it has always been very important to have a fast response time to keep our customers satisfied, even before we implemented the servers. That is why it has not impacted our flexibility much.

What is most valuable?

The user interface is very simple, and the support team is always happy to answer any questions we have. They are very easy to contact.

Whenever I have worked with Dell, I have felt a lot of simplification.

What needs improvement?

The price is very high.

Buyer's Guide
Dell PowerEdge Rack Servers
November 2024
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for two years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are very stable.

What do I think about the scalability of the solution?

At the moment, I do not know. Next year, we are planning to invest more in these servers, and I guess this is a good sign about its scalability.

How are customer service and support?

Their support is perfect. There are never problems communicating with them. If you have any questions, you can contact them very quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using another solution previously.

How was the initial setup?

I was not involved in its implementation. It was my team that was involved. What I know is that it was very easy to implement.

In terms of implementation strategy, we spoke with Dell and our specialists, and everything was very easy.

We have a hybrid cloud. We use Microsoft as the cloud provider. Dell PowerEdge Rack Servers are currently being used only in our department.

What was our ROI?

The biggest ROI is time in terms of the time it takes you to access each application and upload data. It would be difficult if there were different solutions.

Its accessibility is extraordinary.

What's my experience with pricing, setup cost, and licensing?

They are a little expensive, but in the end, with everything they provide you, the solution is perfect.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten.

Foreign Language:(Spanish)

Accesibilidad extraordinaria, rentabilidad y soporte perfecto

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante dos años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Estamos utilizando servidores en rack Dell PowerEdge para el almacenamiento de datos de aplicaciones.

Antes de implementar los servidores en rack Dell PowerEdge, teníamos muchos servidores. Gracias a la implementación de estos servidores ahora tenemos todos los servidores concentrados en una sola solución.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.

Teníamos varias soluciones que hacían el mismo trabajo y gracias a esta solución, ahora solo tengo que usar una solución. No sólo mejora nuestro espacio; también es mucho menos costoso para nuestra empresa.

Los servidores en rack Dell PowerEdge tienen el enfoque de seguridad PowerEdge Cyber Resilient Architecture. Es lo más importante para nuestra empresa. No es una opción para nosotros seguir trabajando sin esta modalidad de ejecución.

Los servidores en rack Dell PowerEdge son muy sostenibles en términos de consumo de energía. Si tengo muchas aplicaciones y soluciones el consumo será alto, pero si trabajo con una sola el nivel de consumo será mejor.

Los servidores en rack Dell PowerEdge son buenos para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento. Todos los datos con los que trabajo son muy pesados. Usamos servidores PowerEdge porque pueden manejar los datos sin ningún problema. Esto es muy tranquilizador.

Para nosotros la cuestión de la contaminación eléctrica es muy importante. Este sistema es perfecto para nosotros en términos de sostenibilidad.

El uso de servidores en rack PowerEdge no ha afectado mucho la flexibilidad general de nuestras operaciones o negocios. Para nosotros siempre ha sido muy importante tener un tiempo de respuesta rápido para mantener satisfechos a nuestros clientes, incluso antes de implementar los servidores y por esta razón no ha afectado mucho a nuestra flexibilidad.

¿Qué características le han parecido más valiosas y por qué?

La interfaz de usuario es muy sencilla y el equipo de soporte siempre está dispuesto a responder cualquier pregunta que tengamos. Son muy fáciles de contactar.

Siempre que he trabajado con Dell, he sentido mucha simplificación.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

El precio es muy alto.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Estábamos usando otra solución anteriormente.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

No evaluamos otras soluciones.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Son un poco caros, pero al final con todo lo que te aportan la solución es perfecta.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Por el momento no lo sé. El año que viene, planeamos invertir más en estos servidores y creo que esto es una buena señal sobre su escalabilidad.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

Los servidores en rack Dell PowerEdge son muy estables.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

El mayor retorno de la inversión es el tiempo en términos del tiempo que lleva acceder a cada aplicación y cargar datos. Sería difícil si no fuera una sola solución sino diferentes soluciones.

Su accesibilidad es extraordinaria.

¿La configuración inicial fue sencilla o compleja y de qué manera?

No participé en su implementación. Fue mi equipo el que estuvo involucrado. Lo que sé es que fue muy fácil de implementar.

En cuanto a la estrategia de implementación, hablamos con Dell y nuestros especialistas y todo fue muy fácil.

Tenemos una nube híbrida. Utilizamos Microsoft como proveedor de la nube. Actualmente, los servidores en rack Dell PowerEdge se utilizan únicamente en nuestro departamento.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su soporte es perfecto. Nunca hay problemas para comunicarse con ellos. Si tienes alguna pregunta, puedes contactarlos rápidamente.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

8

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un ocho de diez.



Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer2072877 - PeerSpot reviewer
IT Manager at a tech services company with 51-200 employees
Reseller
Top 20
Resilience has helped to reduce unplanned production downtime
Pros and Cons
  • "The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine."
  • "Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement. Also, they could try to reduce heat generation."

What is our primary use case?

We use them for general Windows deployments for domain controllers, file print servers, and database servers.

How has it helped my organization?

PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have been resilient.

What is most valuable?

The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine.

Also, the signed firmware, drift detection, and BIOS recovery are useful features in the current security climate. Physically, they're reasonably secure, with locking mechanisms on the physical hardware, and the update processes for firmware fall within the parameters we require for our security.

The OpenManage console for lifecycle management provides an intuitive user experience. The interface is easy to understand. In terms of our IT staff's productivity, it makes things quicker. It's a lot quicker to access OpenManage remotely than actually having to go and look at the server. It depends on where the server is and where most of our staff are. It could save five minutes or it could save two hours. It has also decreased the time it takes to deploy new data centers.

What needs improvement?

Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement.

Also, they could try to reduce heat generation.

For how long have I used the solution?

I've been using Dell PowerEdge Servers for about 20 years.

What do I think about the stability of the solution?

They're pretty reliable, so we don't have to replace them that often; we just have to maintain them.

What do I think about the scalability of the solution?

We've not had to scale them up from what we've deployed, generally.

But when it comes to handling the evolving needs of high-performance workloads, they seem to be keeping up to date and providing the latest hardware to keep up with the requirements.

How are customer service and support?

Dell's technical support is generally pretty good.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used HPE previously. We switched to Dell PowerEdge because they were more cost-effective.

What was our ROI?

The servers that we've deployed have all been in place for long enough to give us a full return on their value.

What's my experience with pricing, setup cost, and licensing?

The pricing is usually in line with what we expect from Microsoft.

What other advice do I have?

To protect our systems from malware and other firmware attacks we use third-party tools.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
November 2024
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1852578 - PeerSpot reviewer
Systems Administrator at a manufacturing company with 51-200 employees
Real User
Has helpful monitoring and has a lot of flexibility for scaling
Pros and Cons
  • "The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me."
  • "The servers get slower at the end of their life cycle. The technology needs to evolve."

How has it helped my organization?

We used PowerEdge as our main servers for all things virtual and as our file servers as well. We had a lot of VPN users as most of the company is remote. There wasn't as much lag time when dealing with file transfer, specifically in the office. Using the PowerEdge Servers and the Dell switch stack interchangeably skyrocketed the firm in the office.

What is most valuable?

The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me.

As for handling the evolving needs of high-performance workloads, PowerEdge has a lot more flexibility for scaling. It has everything that you would want for a business that's growing.

In terms of PowerEdge's approach to security with its firmware and drift detection, there have been no issues with any updates or security breaches.

The company had to move to a new building, and one of the main concerns was energy consumption. As far as I know, there were a lot of eco settings present to make sure that the PowerEdge Rack Servers used the proper amount of energy.

I've had zero downtime in the three and a half years I've been in the company. Prior to my time, I do know that the uptimes of the systems were very long. From all the records and logs of the previous IT administrator, I can see that there were no issues with the servers.

What needs improvement?

The servers get slower at the end of their life cycle. The technology needs to evolve.

Also, when you have separate servers and have to add connections between them, they slow down.

For how long have I used the solution?

I used this solution for about a year and a half since I joined the company. The company was using it at least since 2015.

What do I think about the stability of the solution?

There hasn't been a whole lot of downtime and zero issues with stability.

What do I think about the scalability of the solution?

There's expandability, and you can scale with PowerEdge Rack Servers.

About 80% to 85% of our workforce is remote, and they all use laptops. About half of that comes back to the server through a VPN. There are only about 60 people in the office using the solution on-premises.

How are customer service and support?

I've had no issues with technical support, and they've been very quick and responsive. I've had to call them, maybe three times in the last three years. I would give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

PowerEdge Rack Servers are pretty standard servers. You put them on the rack, you plug them in, and you set up the settings.

What's my experience with pricing, setup cost, and licensing?

We weren't paying very much, but it was at the end of the lifecycle. We're now using the VxRail hyper-converged infrastructure, and the pricing was very similar for the same amount of power but with easier automation.

What other advice do I have?

Make sure that it fits your company now and your company in the future because if you don't build for scalability, you will get caught by a foot and have to buy more stuff.

I would recommend PowerEdge Rack servers to smaller organizations and not to larger ones like ours.

On a scale from one to ten, I would rate PowerEdge Rack servers at nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2318322 - PeerSpot reviewer
ITAdministrator at a manufacturing company with 11-50 employees
Real User
Top 20
Offers seamless integration, rock-solid stability, and efficient customer support
Pros and Cons
  • "The product is well-rounded and has been effective in meeting our needs."
  • "I would like for PowerEdge Rack Servers could be a bit more compact."

How has it helped my organization?

I chose Dell PowerEdge servers to tackle key issues in our setup. It adds extra security, aligning with our data protection goals. Gold Service support ensures reliable assistance, minimizing downtime. The smooth integration between services makes switching to Dell a confident move for our server needs. PowerEdge Rack Servers boosted our organization's flexibility without any issues. They just worked perfectly, with no negative impact. It has also boosted our IT staff's productivity. I now have more time for other tasks, and while it's hard to quantify, it saves me a few hours each week.

What is most valuable?

The product is well-rounded and has been effective in meeting our needs. The customer feedback has been positive as well.

What needs improvement?

For the next release, I would like for PowerEdge Rack Servers to be a bit more compact.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for 12 years.

What do I think about the stability of the solution?

The overall stability is excellent. There is almost no downtime, and the system runs smoothly. PowerEdge servers have significantly minimized production downtime for me. They run smoothly without causing any hassles, allowing me to focus on administration. Updates are infrequent, and the system operates seamlessly in the background, requiring minimal attention.

How are customer service and support?

I would rate the support as a ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

Quick customer support, especially with gold support, has been key for maximizing return on investment. In a hard disk issue, they fixed it within three hours.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing and licensing, it is a trade-off. If you find it expensive, you can limit access, but if the budget allows, you can expand.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a ten out of ten.

Foreign Language: (German)

Bietet reibungslose Integration, hohe Stabilität und effizienten Kundensupport

Wie hat es meiner Organisation geholfen?

Ich habe mich für Dell PowerEdge-Server entschieden, um die wichtigsten Punkte in unserer Organisation zu lösen. Sie bieten zusätzliche Sicherheit und entsprechen unseren Datenschutzanforderungen. Der Gold Service-Support gewährleistet zuverlässige Unterstützung und minimiert Ausfallzeiten. Die nahtlose Integration zwischen den Services macht den Wechsel zu Dell zu einem sicheren Schritt für unsere Serveranforderungen. Die PowerEdge Rack Server haben die Flexibilität unserer Organisation ohne Probleme erhöht. Sie haben einfach perfekt funktioniert, ohne sich negativ auszuwirken. Außerdem hat sich die Produktivität unseres IT-Personals erhöht. Ich habe jetzt mehr Zeit für andere Aufgaben, und obwohl es schwer abzuschätzen ist, habe ich dadurch ein paar Stunden in der Woche gespart.

Was ist am wertvollsten?

Das Produkt ist gut ausgestattet und hat unsere Anforderungen erfüllt. Das Kundenfeedback war ebenfalls positiv.

Was muss verbessert werden?

Für die nächste Version würde ich mir wünschen, dass die PowerEdge Rack Server etwas weniger Platz benötigen.

Wie lange habe ich die Lösung verwendet?

Ich arbeite schon seit 12 Jahren mit Dell PowerEdge Rack Servern.

Was halte ich von der Stabilität der Lösung?

Die allgemeine Stabilität ist ausgezeichnet. Es gibt fast keine Ausfallzeiten, und das System läuft reibungslos. Die PowerEdge-Server haben die Ausfallzeiten in der Produktion für mich deutlich minimiert. Sie laufen reibungslos, ohne Probleme zu verursachen, so dass ich mich auf die Verwaltung konzentrieren kann. Es werden nur selten Updates durchgeführt, und das System arbeitet nahtlos im Hintergrund und erfordert nur minimale Überwachung.

Wie sind Kundendienst und Support?

Ich würde den Support mit zehn von zehn bewerten.

Wie würden Sie den Kundenservice und -support bewerten?

Positiv

Wie hoch war unser ROI?

Der schnelle Kundensupport, insbesondere der Gold-Support, war der Schlüssel zur Erhöhung der Investitionsrentabilität. Ein Problem mit einer Festplatte wurde innerhalb von drei Stunden behoben.

Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?

Was die Preise und die Lizenzierung angeht, handelt es sich um einen Kompromiss. Wenn Sie es teuer finden, können Sie den Zugang einschränken, aber falls Ihr Budget es ermöglicht, können Sie es erweitern.

Welche anderen Ratschläge habe ich?

Insgesamt würde ich die Dell PowerEdge Rack Server mit zehn von zehn Punkten bewerten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2289357 - PeerSpot reviewer
Technology & Digital Product Manager at a tech services company with 51-200 employees
Real User
Top 20
Fairly priced, stable, and easy to set up
Pros and Cons
  • "The ease of setting them up is valuable. It is easy to set them up."
  • "Their support can be better. Getting to the right person for support is a challenge."

What is our primary use case?

We use them to host a car parking system. 

How has it helped my organization?

We use Dell PowerEdge Rack Servers with pre-installed Microsoft Windows Server. It is just easier when they come already loaded. There is less for us to do.

We host our application on them. They are great for running our applications. We recently had to upgrade the specs of some of the servers due to the demands on the system. For example, where it used to be Dell R350 with hard drives, we are now expected to go with SSDs, but it deals with our applications very well.

We do not necessarily use a lot of its security and other features. We take it out of the box, put our application on it, and then just run it or install it on a device if needed.

With Dell PowerEdge Rack Servers, we now have more resilience. Previously, we used a PowerPC as a server. By using a dedicated PowerEdge Rack Server, there is resilience when using, for example, a RAID array.

Our in-house application runs directly on it. That is a big critical element, but the impact of these servers on our IT infrastructure is no different from another server.

Dell PowerEdge Rack Servers have helped to reduce unplanned production downtime by about 20%.

What is most valuable?

The ease of setting them up is valuable. It is easy to set them up. 

What needs improvement?

Training needs to be improved. I feel we are not getting the best benefit out of the PowerEdge servers at the moment because we do not have in-depth knowledge on how to fully configure them. The PowerEdge servers are fine. It is our training that needs to be improved.

Their support can be better. Getting to the right person for support is a challenge.

For how long have I used the solution?

We have been using Dell PowerEdge Rack Servers for eight or nine years.

What do I think about the stability of the solution?

I have never seen any major issues with stability. They are stable.

What do I think about the scalability of the solution?

Once we have deployed a server, we do not increase any specs on it, so we do not have too much experience with scalability. If we do need an improved or enhanced server, we will get that straight from Dell. We would not enhance RAM, SSD, or anything else on our own.

There are about eight people who may configure them. Once these servers go to the site, there are more people using them, but I do not know how many.

How are customer service and support?

Their support is usually very good, but getting to the right person is a challenge. They are good once we get to the right person or once somebody is dedicated to helping us, but getting to that point in the first place is a bit annoying. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My predecessor was already using them, so I carried on ordering them. We do not have any experience with anything similar. We just stick with what we know. The only alternative that we use is a tower PC as a server. It is just a standard PC.

We did not consider public cloud servers before choosing PowerEdge servers. Our platform at the moment is not native to the cloud. It has a heavy data demand and bandwidth requirement, so the cloud was not necessarily within the scope of our product at the time. However, we are developing a cloud-native solution. That might be something we can consider moving forward.

We went for PowerEdge servers because of the price and specs. It is something that has been used by our team before I even joined it, so we continue to use it. The support from Dell is usually very good as well. So, it is a combination of price, specs, and support that makes us keep using Dell.

How was the initial setup?

It is easy to set them up. We could realize their benefits within a few months of deployment.

I am involved in their deployment as an assistant and not as the main person. Most times, it is straightforward, but it also depends on the spec that we get with different solid-state drives or hard drives. Sometimes, the RAID sets can be a bit more complex.

With regards to getting the server into a state where we can deploy our application, it takes a few hours. In a few hours, we can deploy the Windows operating system, do the RAID setup, and then it is ready for our in-house solution.

What about the implementation team?

It is usually a one-man job. I might provide some assistance, but typically, it is a one-man job.

What was our ROI?

We have potentially seen an ROI, but I would not be able to give a figure. We deploy our solutions onto those servers, and effectively, that is no longer our equipment, so we do not necessarily see what is going on with them. 

What's my experience with pricing, setup cost, and licensing?

They are fairly priced.

What other advice do I have?

I would recommend Dell PowerEdge Rack Servers. I would advise having a good relationship with Dell, and they will support you above and beyond.

Overall, I would rate Dell PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2007348 - PeerSpot reviewer
IT Manager at a manufacturing company with 51-200 employees
Real User
We have seen a very positive performance increase
Pros and Cons
  • "The fact that they came pre-installed was quite good. We didn't have to worry too much about that process... Also, the maintenance part makes it very easy to raise queries and get repairs done."
  • "The rate controller interface is difficult to get to without installing additional software. It would be helpful if they had preinstalled software to make that easily accessible."

What is our primary use case?

We have two that we use as domain controllers and power servers. We're running an ERP system that is critical to the business, but the majority of our other stuff is cloud-based.

How has it helped my organization?

In comparison to what we had before, which was some older Dell equipment, the performance of the PowerEdge Rack Servers is stunning. They have improved the performance of our systems. We've been a Dell house for years and years, and replacing the older Dell equipment with these machines has given us a very positive performance increase.

We're quite a small company, so anything we can throw at any of these servers— they will just eat it for breakfast. We've had no problems with them.

We haven't had any unplanned production downtime. That is down to the quality of the Dell servers.

What is most valuable?

The fact that they came pre-installed was quite good. We didn't have to worry too much about that process. 

In terms of the usage of the machines themselves, one of the most valuable features is the Hyper-V element, although that's an application on the servers. 

Also, the maintenance part makes it very easy to raise queries and get repairs done.

In terms of handling the evolving needs of high-performance workloads, while I don't have anything to compare these servers against, I have no issues with the performance of our systems. They work as well as I could expect them to. They will be perfectly fine for our workloads.

What needs improvement?

The rate controller interface is difficult to get to without installing additional software. It would be helpful if they had preinstalled software to make that easily accessible.

For how long have I used the solution?

The company I'm with at the moment purchased Dell PowerEdge Rack Servers back in 2018 or 2019.

What do I think about the stability of the solution?

We've never had any outages, so the stability is perfect, or as close to perfect as you can get.

We've had the UPS kick in a couple of times and they've stayed up; they haven't died instantly. They are perfectly acceptable and I can't see any issues with them at all.

What do I think about the scalability of the solution?

We haven't really had to upscale anything on the servers, other than a bit of memory. The particular modules we have are about as high as we can go, but that's fine because we purchased them to be "high-spec'd."

How are customer service and support?

The technical support is very good. We have access to our own account manager and he will pass queries on. And on occasion, I've spoken directly to their support teams. We have been very pleased with the account management from Dell. It's been good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Dell, but older machines. We made the switch because the old kit was getting too old. It was getting to end-of-life, and we needed some performance improvements. The PowerEdge definitely gave us that.

How was the initial setup?

It did the initial setup, more or less, by itself. I did a little bit of fine-tuning here and there, but nothing drastic. It was very easy. 

I was the only person involved. I was responsible for everything from physically getting the stuff in the rack to configuring it and making it live, and everything in between.

What was our ROI?

We have seen a return on investment because of the performance improvements and the fact that we have had no downtime. That's enough for us.

What's my experience with pricing, setup cost, and licensing?

It's a bit of a shock when you have to find the money, but the pricing is very competitive, so I'm happy with that.

Which other solutions did I evaluate?

I've been working with Dell for a number of years and never had any issues, so Dell was the go-to solution for me. We had a quick look at other machines in terms of pricing, and there wasn't any particular benefit in terms of pricing by going with someone else. With the history and trust I had in Dell, I went with Dell.

What other advice do I have?

One native OS security feature we use in our environment is Windows Defender, but at the same time, we are running a third-party endpoint protection solution. The native OS security features have had no negative impact. The endpoint protection is on both the clients and servers. We run vulnerability scanning regularly, and we do penetration testing, internal and external, on a regular basis.

As for public cloud servers, we did not consider them before choosing PowerEdge because we use them for internal management. We are looking at cloud solutions, but not for the core, critical servers.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Platform and Backup Support Senior Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 20
A centralized data processing solution that offered immediate ROI
Pros and Cons
  • "The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge has helped to reduce data processing time by 20%."
  • "Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly."

What is our primary use case?

We used PowerEdge Rack Servers to transfer all of our physical servers and legacy systems into a virtualized environment on VMware. 

How has it helped my organization?

When we moved to PowerEdge Rack Servers, we converted all the physical legacy servers to the virtualized server. This reduced the operational cost, maintenance, and availability of the environment by 30 to 40%.

This solution's analytics have helped to decrease downtime. We were previously maintaining functionality by 92 to 93%, and this has increased to 98 to 99%.

What is most valuable?

The security features that PowerEdge provides have been very useful for our environment. We have integrated iDRAC Telemetry with our internal centralized monitoring tool, HPSM.

The complete hyper-converged infrastructure of this solution has been most useful. PowerEdge helped to reduce the data processing time by 20%. The system's management frameworks enabled us to progress towards full automation. 

For how long have I used the solution?


What do I think about the stability of the solution?

This is a very stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. We have almost 800 servers hosted on PowerEdge as well as almost all major banking applications. 

How are customer service and support?

I would rate the technical support for this solution a seven out of ten. Since the start of COVID, there is a shortage of support resources and it is challenging to get queries resolved quickly. 

Which solution did I use previously and why did I switch?

We previously used HPE servers, but found that Dell offered enhanced features in comparison and was the best option in Saudi Arabia. Dell offered stability and scalability. 

How was the initial setup?

Deployment took approximately a week. Initially, we required three people to do the deployment. After the deployment, we have three people dedicated to doing operations and maintenance.

What about the implementation team?

The initial setup was completed by Dell.

What was our ROI?

Within 24 months, we saw return on investment by using this solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good compared to other products. 

What other advice do I have?

I would recommend PowerEdge Rack Servers because it is very stable and easy to deploy, manage, and maintain. It also offers reliable performance. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dragan Lazic - PeerSpot reviewer
Information Technology Manager at a construction company with 201-500 employees
Real User
Memory processing and storage solution that has increased staff productivity by 25%
Pros and Cons
  • "This solution has helped decrease production down time by 25%. The system management capabilities of PowerEdge has helped increase staff productivity by 25% and helped to reduce data processing time in our organization by 10%."
  • "The data analytics for this solution could be improved."

What is our primary use case?

We specifically used the VMware and ESX host.

How has it helped my organization?

The system integration details are our favourite feature and the fact that we can maintain and control the systems remotely.

The iDRAC Telemetry for monitoring the PowerEdge system is useful. Some of our servers are not in our data centers so we are able to manage them remotely, in case of an outage or any other problem.

What is most valuable?

This solution is really reliable. The storage functionality is our favourite feature. I would rate this solution a ten out of ten when it comes to running the latest high-demand applications. It is easy to work with, maintain and deploy. 

Lastly, this solution has helped decrease production down time by 25%. The system management capabilities of PowerEdge have helped increase staff productivity by 25% and helped to reduce data processing time in our organization by 10%. 

What needs improvement?

The data analytics for this solution could be improved. 

For how long have I used the solution?

I have been using this solution for 15 years. 

What do I think about the stability of the solution?

This is a stable solution. It offers reliability and we have not had any outages. It improves with every generation. 

What do I think about the scalability of the solution?

This is a scalable solution. We have 200 employees making use of a full stack of applications supported by this solution. 

How are customer service and support?

I would rate the support for this solution a seven out of ten. This is due to the fact that there is sometimes a shortage of parts. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. Deployment took two days. We implemented new power servers in a cluster one by one. 

What's my experience with pricing, setup cost, and licensing?

This solution is reasonably priced and licenses are easy to acquire. 

What other advice do I have?

The PowerEdge system management frameworks have enabled our business to progress towards full automation. This has freed up time to focus on different parts of the business, rather than constantly monitoring issues.

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.