Try our new research platform with insights from 80,000+ expert users
Scientist/Engineer 'F' with 1,001-5,000 employees
Real User
A stable, scalable product with the best technical support
Pros and Cons
  • "Ease of use."
  • "It needs improvements in the thermal design and the management of servers."

What is most valuable?

Ease of use.

How has it helped my organization?

Our requirement is 99.9999% uptime. That is what we have experienced from these servers.

What needs improvement?

With the technology advancements, both the OEMs improve their products for best performance. I would also prefer additional improvements in the thermal design and the management of servers.

For how long have I used the solution?

I have used Dell servers for nine years.

Buyer's Guide
Dell PowerEdge Rack Servers
March 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

The technical support is the best.

Which solution did I use previously and why did I switch?

We have used SGI, Sun, IBM, and now Fujitsu. The procurement is through open or limited tender only.

How was the initial setup?

The initial setup is mixed between being straightforward and complex.

What's my experience with pricing, setup cost, and licensing?

We have well-defined process for the technical evaluation of pricing.

Which other solutions did I evaluate?

We evaluate all the responses to our requirements. After the selection is made for two to three products, then commercials are checked and the best price solution is selected.

What other advice do I have?

Check the literature and reviews available for the product. Ask and clarify all the queries before freezing on the requirements.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Sales Engineer at Carbon
Real User
Reliable, easy to manage, and has a great management interface
Pros and Cons
  • "I like the Dell EMC management and we have a great management interface. They are very reliable and we can trust the server. It's very reliable and easy to manage."
  • "They should improve the centralized management interface. When you are going to deploy something, for example, VMware or RedHat, it should be easier to deploy a lot of servers. Now you have to do one at a time."

What is our primary use case?

We use the server as a database server. We use it to import Microsoft SQL 2014 and some IIS application servers.

What is most valuable?

I like the Dell EMC management. We have a great management interface. They are very reliable and we can trust the server. It's very reliable and easy to manage.

What needs improvement?

They should improve the centralized management interface. When you are going to deploy something, for example, VMware or RedHat, it should be easier to deploy a lot of servers. Now you have to do one at a time.

The way that they condense the information on the Dell EMC website is not so good. They should improve the website. When you need to find a download or documentation it's very hard. The information on the website is very distributed. It's hard to find the information we need.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability is quite good, I haven't had any problems so far.

What do I think about the scalability of the solution?

Scalability is good. 

How are customer service and technical support?

Technical support is great. I keep hearing reviews that it's very good. When you're opening a request or a ticket they respond very quickly. 

Which solution did I use previously and why did I switch?

When the new technology doesn't run in your environment it's time to plan and make a change. That's why we're trying to change the technology with the servers. Now, people are talking about different softwares and containment technology but our environment has not adapted for these kinds of technology.

The most important criteria that we consider when looking at a solution is the reliability. We look at  the feedback from the community about the product. I always try to seek information in forums just like this one. We also look at accredited reports about the products and the vendors. I always try to find a good report about the new features and product. Lastly, we also consider whether the solution is budget friendly. 

Which other solutions did I evaluate?

We also looked at HP, IBM, and Huawei. We chose Dell EMC because HP wanted to charge us for the iLO management and with Dell EMC we don't have to pay for management like the iLO.

What other advice do I have?

I would rate this solution a nine out of ten because the product is quite reliable, quite good. We haven't had many problems with. I did not give a ten because of the website. The information isn't so well organized on the website.

They have different types of licensing of management so make sure to check their licensing because they can differentiate.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
March 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
reviewer1488339 - PeerSpot reviewer
Manager at a pharma/biotech company with 201-500 employees
Real User
Reliable, easy to install, and powerful
Pros and Cons
  • "Dell EMC PowerEdge Rack Servers is powerful."
  • "I would like to see the pricing improved."

What is our primary use case?

We use Dell EMC PowerEdge Rack Servers for cloud applications.

What is most valuable?

Dell EMC PowerEdge Rack Servers is powerful.

What needs improvement?

I would like to see the pricing improved.

For how long have I used the solution?

I have been using Dell EMC PowerEdge Rack Servers for more than 10 years.

What do I think about the stability of the solution?

Dell EMC PowerEdge Rack Servers is a stable product.

What do I think about the scalability of the solution?

It's a scalable solution.

How are customer service and technical support?

I have not contacted technical support. I didn't have any issues during the installation.

Which solution did I use previously and why did I switch?

We are also using HPE ProLiant DL Servers.

How was the initial setup?

The initial setup was straightforward. The installation was okay.

What about the implementation team?

We had the help of an integrator.

What's my experience with pricing, setup cost, and licensing?

The price could be cheaper. Dell EMC PowerEdge Rack Servers are very expensive.

What other advice do I have?

I would recommend this solution to others.

I would rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1440213 - PeerSpot reviewer
System Engineer at ITVision
Reseller
Easy to configure, easy to set up, and good support
Pros and Cons
  • "It is user friendly and easy to configure."
  • "System security can be improved. They can add more power and security for ESXi version 7."

What is our primary use case?

We are a reseller. Our customers use this solution for governing the system and for some specific applications. They are going towards the hyper-convergence infrastructure or HCI in Egypt. Our customers have on-premises and cloud deployments.

What is most valuable?

It is user friendly and easy to configure.

What needs improvement?

System security can be improved. They can add more power and security for ESXi version 7.

For how long have I used the solution?

My company has been using the Dell PowerEdge servers for about ten years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. It can be scaled with storage, such as with EMC storage. Our plans are for three years. If a customer needs the solution, we proceed to secure a deal and plan for three years so that the customer doesn't suffer because of scalability issues. Our customers are government departments as well as private businesses.

How are customer service and technical support?

They are good. The visibility of Dell is very strong in Egypt, especially in the north where most of the engineers are. We also have a distributor. They're very supportive and help us in training and sizing.

How was the initial setup?

It is easy to set up because the Lifecycle Controller is very friendly, especially when you use the GUI for initialization. The system and the RAID controller take time, but in general, it is very easy to set up. You can check the Lifecycle.

What about the implementation team?

We do it ourselves because we are a reseller, and we have a technical team to deploy it.

What's my experience with pricing, setup cost, and licensing?

The server is a one-time purchase, but the support is on a subscription basis.

What other advice do I have?

Dell has a new product every quarter, so its portfolio is very large. 

I would recommend this solution. I would rate Dell EMC PowerEdge Rack Servers a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user402060 - PeerSpot reviewer
Data network Supervisor at a energy/utilities company with 501-1,000 employees
Real User
It allows us to deploy and manage a server remotely.

What is most valuable?

  • Remote Management IDRAC
  • Allows us to deploy & manage a server remotely
  • It's very quiet

How has it helped my organization?

We have been using this server as a software license and a small file server for 10 users.

What needs improvement?

It would be nice to see an improvement in the performance.

For how long have I used the solution?

We've used it for five years.

What was my experience with deployment of the solution?

There were no issues with the deployment.

What do I think about the stability of the solution?

There have been no issues with the stability.

What do I think about the scalability of the solution?

We haven't needed to scale it as we're only using it for 10 people.

How are customer service and technical support?

Customer Service:

We have not used Dell customer service.

Technical Support:

We only used Dell support to download driver updates which is very flexible and very good.

Which solution did I use previously and why did I switch?

We used other products, but Dell support offered more. We have less issues have a better understanding of the hardware design.

How was the initial setup?

It was straightforward.

What about the implementation team?

We did it in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Deputy Manager of IT Security Infrastructure at leads
Real User
Simple installation, good technical support, and highly durable
Pros and Cons
  • "Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable."
  • "The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays."

What is our primary use case?

We are using Dell EMC PowerEdge Rack Servers for many use cases but primarily in banks and multinational companies.

What is most valuable?

Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable.

What needs improvement?

The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays.

For how long have I used the solution?

I have been using Dell EMC PowerEdge Rack Servers for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Dell EMC PowerEdge Rack Servers are scalable.

How are customer service and support?

Dell technical support has been good.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Dell EMC PowerEdge Rack Servers is reasonable compared to other solutions.

What other advice do I have?

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user522153 - PeerSpot reviewer
IT C at San Francisco state university
Vendor
Enables us to swap hard drives very easily
Pros and Cons
  • "The convenience, because we can swap very easily swap hard drives when one goes down."
  • "It's not the perfect solution but it is reasonable."

What is most valuable?

The convenience, because we can swap very easily swap hard drives when one goes down.

What needs improvement?

I can't think of anything right now. It's not the perfect solution but it is reasonable.

What do I think about the stability of the solution?

In the past it has been very stable, but not recently.

What do I think about the scalability of the solution?

I don't have experience with its scalability.

How are customer service and technical support?

We have used it in the past. When we had problems, we had to contact or put a ticket with them, they would get back to us, they were very reasonable.

Which solution did I use previously and why did I switch?

Before we had HPE, now we use Dell. We went with Dell because the school has a contract with them.

How was the initial setup?

It was straightforward.

What other advice do I have?

The important criteria when selecting a vendor are, really, everything. Number one though is customer support.

I think their price is reasonable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at CMC CSI saigon
Real User
Scalable, easy install, and useful file server
Pros and Cons
  • "The active directory and file server are valuable features."
  • "They could improve on the processor and security for the next release of the solution."

What is our primary use case?

We use the solution for company management applications.

What is most valuable?

The active directory and file server are valuable features.

What needs improvement?

They could improve on the processor and security for the next release of the solution.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the scalability of the solution?

We have had no issue with the scalability of this solution in my company.

How was the initial setup?

The installation was simple for the IT department.

What other advice do I have?

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.