Our setup is only for single storage with Dell servers R620 and R630. We have 10 servers and we have deployed the ESXi on each one, with multiple VMs on each server.
This solution is being used for testing purposes. We are testing for our clients that require any builder deployment. When our project is over, then we will restart this VM.
Sr. Team Lead - IT at InfoStretch
Stable, easy to set up, and the support is good
Pros and Cons
- "What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine."
- "All of the servers are in cluster mode and when PowerEdge Server is down, others are affected."
What is our primary use case?
What is most valuable?
What we like the most is the stability. Without shutdowns, our VMs and servers are up and running fine.
The backup and the requirement of the DR site is valuable.
What needs improvement?
All of the servers are in cluster mode and when PowerEdge Server is down, others are affected.
It doesn't automatically upgrade the firmware. We have to manually process it because we have forgotten about the firmware and virus updates.
We would like to see the upgrades done automatically. In future releases, automation would be required.
For how long have I used the solution?
We have been working with Dell EMC PowerEdge Rack Server for approximately five to six years.
Buyer's Guide
Dell PowerEdge Rack Servers
March 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
What do I think about the stability of the solution?
It's a very stable solution.
What do I think about the scalability of the solution?
Scalability could be improved.
How are customer service and support?
Technical support is good.
How was the initial setup?
The initial setup is straightforward. It was easy.
What other advice do I have?
This is a server that I would recommend to others.
I would rate Dell EMC PowerEdge Rack Servers a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Easy to implement with fair pricing and a good user interface
Pros and Cons
- "The pricing of the solution is fair."
- "It would be nice if the rack servers had an HCI solution as an option."
What is most valuable?
The user interface is the solution's most valuable aspect.
The implementation process is quite good.
The pricing of the solution is fair.
What needs improvement?
I can't think of any features that are lacking on the solution. It works well for our clients for the most part.
It would be nice if the rack servers had an HCI solution as an option.
For how long have I used the solution?
We've been using the solution for the past two years now.
What do I think about the stability of the solution?
The stability is good. It also lasts a relatively long time. Our customers are typically looking for something that will hold up for about five years, and this solution does that. It's not buggy. There aren't glitches. It doesn't crash or break down.
What do I think about the scalability of the solution?
You can easily scale the solution up and down. Our customers want a solution that can work with for half a decade at least, so they need something flexible, and this solution delivers.
We deal with customers of all sizes, from small to large organizations. This solution works well for each of them.
How are customer service and technical support?
The technical support is okay. We have an internal team, however, they are by no means experts. We need Dell to fill in the blanks and sometimes that can't help us the way we hoped they would. It might be helpful if the Dell site had more information so that we could just go there.
Which solution did I use previously and why did I switch?
We use a variety of Dell options including FX and XE, among others. Which we use is dependant on the client requirements.
How was the initial setup?
The initial setup is not complex. It's quite easy to set everything up, in fact. All of the underlying technology is the same on Dell, so we don't have an issue handling the implementation on the Dell servers for our customers.
What about the implementation team?
We can handle the aspects of the installation ourselves, as it's pretty straightforward.
What other advice do I have?
We are a service provider and a reseller. We use various versions of the solution. The deployment models also vary as it depends on customer requirements. We deal with a lot of hyper-converged solutions.
I'd recommend the solution. We've had no issues with it at all.
Overall, I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Dell PowerEdge Rack Servers
March 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,767 professionals have used our research since 2012.
Architect of solutions at Trendit
The configuration and BIOS management are flexible.
Pros and Cons
- "The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections."
- "It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes."
What is our primary use case?
My clients use PowerEdge servers for Hyper-V by Microsoft and VMware machines. They're running ERP and CRM applications and agents for backup systems licensing models. The models we use include 730, 630, 620, 220, and 740.
What is most valuable?
The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections.
What needs improvement?
It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes.
For how long have I used the solution?
I have been using PowerEdge Rack Servers for about 10 years.
What do I think about the stability of the solution?
PowerEdge servers are stable in general, but sometimes clients report having problems with the RAM.
What do I think about the scalability of the solution?
The scalability is good.
How are customer service and support?
I rate Dell support seven out of 10.
How would you rate customer service and support?
Neutral
How was the initial setup?
PowerEdge servers are easy to set up. You need about two or three people, including a specialist and an engineer, to maintain the solution. You usually need an engineer plus a specialist in Hyper-V or VMware.
What's my experience with pricing, setup cost, and licensing?
I think the price of these servers is good.
What other advice do I have?
I rate Dell PowerEdge Rack Servers nine out of 10. I recommend the product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Infrastructure Manager at a real estate/law firm with 1-10 employees
Intel Xeon processors have helped to improve performance of our PowerEdge Rack Servers
Pros and Cons
- "The solution is reliable."
- "The time it takes the machine to boot up, when I turn it off and on, could be quicker."
What is our primary use case?
We use Dell PowerEdge Rack Servers powered by Intel as production servers. In recent years, we have also used them for backup.
How has it helped my organization?
- They give us peace of mind; we sleep well at night.
- The Intel Xeon processors have helped to improve performance.
- We have also seen a very small reduction in unplanned downtime.
- In addition, they have improved backups and my options to do the things I need to do, without hassle.
What is most valuable?
The solution is reliable.
What needs improvement?
The time it takes the machine to boot up, when I turn it off and on, could be quicker.
For how long have I used the solution?
I've been using Dell rack servers since about 1995.
How are customer service and support?
Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix everything. My experience has been that they want to solve all the problems, even if doing so takes time. They are on it until it's fixed.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have only used Dell. We are comfortable working with Dell, the price is fine, and the Dell people are very cooperative.
How was the initial setup?
Deployment is simple. Within one hour the server is up and working.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair enough.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Works at a construction company with 5,001-10,000 employees
We've used them for many years to host clusters and run high demand applications
Pros and Cons
- "PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments."
- "We have experienced some challenges with iDRAC when upgrading firmware."
What is our primary use case?
We use this solution as a host for clusters. We use 750, 740s, and 730s.
How has it helped my organization?
PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments.
We also like the iDRAC feature for monitoring system data and providing analytics. The newer iDRAC is a lot better than the older versions.
What is most valuable?
The management features of this solution have been most useful.
What needs improvement?
We have experienced some challenges with iDRAC when upgrading firmware.
For how long have I used the solution?
We have been using this solution for a couple of decades.
How are customer service and support?
I would rate the support for this solution a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
Implementation was done as a combination of the vendor and our internal reps.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure Engineer at a tech services company with 11-50 employees
Compact storage solution that can be customized to suit any environment
Pros and Cons
- "iDRAC is the most valuable feature because of the ease of use and management and everything that it provides is super useful. The security features that PowerEdge provides, including firmware threat detection is good."
- "The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query."
What is our primary use case?
We use this solution for general computing and for ESX hosts for our virtual environment.
How has it helped my organization?
We are a partner who sells PowerEdge to many different customers, and we also use it in our own environment. The solution can be customized based on a customer's needs and allows us to build whatever we need in our own environment at that particular moment.
The system management capabilities of PowerEdge helped increase stack productivity. The solution's accelerated GPUs helped support demanding workloads for some of our customer's environments. PowerEdge helped to reduce data processing time in our company which has made us work faster.
What is most valuable?
iDRAC is the most valuable feature because of the ease of use and management, and everything that it provides is super useful. The security features that PowerEdge provides, including firmware threat detection is good.
We do not currently use this solution's CloudIQ functionality for predictive analytics but we would like to use it in the future.
For how long have I used the solution?
I have used this solution for five years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This solution is scalable. The way this solution is able to scale is impressive. Depending on how you build your PowerEdge server, it can serve the lowest end of customers up to the highest, depending on what their needs are. Whatever a customer is trying to accomplish, can usually be customized for their environment.
How are customer service and support?
The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query. I would rate support for this solution a six and a half out of ten.
How was the initial setup?
The initial setup is straightforward. Deployment took one to two hours.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
IT Assistant at Hotel 2 Fevrier
Easy to use and the documentation is good, but response time from support could be improved
Pros and Cons
- "You are provided with excellent instructions."
- "They need to improve the support, as they are not very responsive, and they don't get back to you right away."
What is most valuable?
This solution is very easy to use.
For every option, there is documentation with at least two lines of explanation.
You are provided with excellent instructions.
What needs improvement?
They need to improve the support, as they are not very responsive, and they don't get back to you right away.
For how long have I used the solution?
We have been working with Dell EMC PowerEdge Rack Servers for several years.
What do I think about the stability of the solution?
It's a stable solution and we plan to continue using it.
What do I think about the scalability of the solution?
Dell EMC PowerEdge is not very scalable. This is an area that can improve.
We have 389 users in our organization.
How are customer service and technical support?
The critical issue is when you send them an email, you will not get a reply for two or three days.
They are happy to fix your issues but they are not very responsive.
Which solution did I use previously and why did I switch?
We started when we had Windows 7 in 2012, and have now upgraded to Dell EMC.
How was the initial setup?
The initial setup is straightforward.
It took two days to complete the installation.
We have one person to maintain it.
What about the implementation team?
We had help from an integrator during our implementation. We have been using these integrators for five years.
What's my experience with pricing, setup cost, and licensing?
It's a one-time licensing fee for the device and we pay a quota per year for the support.
What other advice do I have?
We deploy both on-premises and on the cloud, but at this time we are using on-premise only because we have to get additional access to the cloud.
This is a good product. I would recommend it for small to mid-size companies, but not for large companies who manage several computers. The response time for their support could be faster.
I would rate this solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Easy to use and maintain with a straightforward setup
Pros and Cons
- "The initial setup is pretty straightforward."
- "The solution needs to offer better service feedback, their response rate is slow when we have questions."
What is our primary use case?
We primarily use the solution for computing.
What is most valuable?
The solution has proven to be very stable over the years. It's quite reliable in terms of performance.
The product has always been very easy to use.
The maintenance of the product is easy to do. It doesn't need too much.
The local service on offer from Dell is quite good. They are very helpful.
The initial setup is pretty straightforward.
What needs improvement?
The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.
For how long have I used the solution?
I've been using the solution for ten years or so. It's been a while.
What do I think about the stability of the solution?
The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance has been very good.
What do I think about the scalability of the solution?
We have 15 to 20 customers that use Dell.
We do plan to continue to use Dell and offer it to clients going forward.
How are customer service and technical support?
The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot better at getting back to their customers when they have queries. We're not completely satisfied with the level of support provided.
It used to be better. We've really noticed a drop-off in service this year.
It is possible that Dell put their support service to a third-party company. I don't know. I assume this due to the fact that his year, we found that Dell's technical support team is not as professional as before. Perhaps they are trying to lower costs. If that's the case, they need to provide more training to the people who are handling support now.
Which solution did I use previously and why did I switch?
As we work with other customers, sometimes they don't want to use Dell or already use something else.
We recommend Dell however, we also might choose or work with HPE, Lenovo, or even IBM.
How was the initial setup?
The initial setup is very easy. It's not overly complex at all.
The deployment is also very quick and easy. It takes maybe 10 minutes to just install one rack mount server. Our engineers can actually take less than 10 minutes to install one server. We have eight engineers that handle deployment and maintenance.
What about the implementation team?
We are implementors and therefore we can help clients with the installation process. We have engineers on hand to assist.
What other advice do I have?
We're both users of the product, as well as integrators.
We've used many versions of the solution over the ten years we've used Dell. We may be on version 13 or 14 at this tie. I can't recall the exact version number.
We've been quite happy with the solution overall. From our point of view, Dell is the best choice for servers, even though we have worked with other brands and products. I'd rate the product at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

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Updated: March 2025
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