Dell PowerEdge Rack Servers Reviews

We use this solution as a host for clusters. We use 750, 740s, and 730s.

PowerEdge is able to run the latest high-demand applications for our use case. They host our clusters and facilitate the building of environments. 

We also like the iDRAC feature for monitoring system data and providing analytics. The newer iDRAC is a lot better than the older versions. 

The management features of this solution have been most useful.

We have experienced some challenges with iDRAC when upgrading firmware.

We have been using this solution for a couple of decades. 

I would rate the support for this solution a seven out of ten. 

Neutral

The initial setup was straightforward. 

Implementation was done as a combination of the vendor and our internal reps.

I would rate this solution a nine out of ten. 

We use this solution for general computing and for ESX hosts for our virtual environment. 

We are a partner who sells PowerEdge to many different customers, and we also use it in our own environment. The solution can be customized based on a customer's needs and allows us to build whatever we need in our own environment at that particular moment.

The system management capabilities of PowerEdge helped increase stack productivity. The solution's accelerated GPUs helped support demanding workloads for some of our customer's environments. PowerEdge helped to reduce data processing time in our company which has made us work faster. 

iDRAC is the most valuable feature because of the ease of use and management, and everything that it provides is super useful. The security features that PowerEdge provides, including firmware threat detection is good.

We do not currently use this solution's CloudIQ functionality for predictive analytics but we would like to use it in the future.

I have used this solution for five years. 

This is a stable solution. 

This solution is scalable. The way this solution is able to scale is impressive. Depending on how you build your PowerEdge server, it can serve the lowest end of customers up to the highest, depending on what their needs are. Whatever a customer is trying to accomplish, can usually be customized for their environment.

The quality of support for this solution varies. Sometimes you get agents who are amazing and other times you get agents who take a long time to resolve your query. I would rate support for this solution a six and a half out of ten. 

The initial setup is straightforward. Deployment took one to two hours.

I would rate this solution a nine out of ten. 

This solution is very easy to use. 

For every option, there is documentation with at least two lines of explanation.

You are provided with excellent instructions. 

They need to improve the support, as they are not very responsive, and they don't get back to you right away.

We have been working with Dell EMC PowerEdge Rack Servers for several years. 

It's a stable solution and we plan to continue using it.

Dell EMC PowerEdge is not very scalable. This is an area that can improve.

We have 389 users in our organization.

The critical issue is when you send them an email, you will not get a reply for two or three days.

They are happy to fix your issues but they are not very responsive.

We started when we had Windows 7 in 2012, and have now upgraded to Dell EMC.

The initial setup is straightforward. 

It took two days to complete the installation.

We have one person to maintain it.

We had help from an integrator during our implementation. We have been using these integrators for five years.

It's a one-time licensing fee for the device and we pay a quota per year for the support.

We deploy both on-premises and on the cloud, but at this time we are using on-premise only because we have to get additional access to the cloud.

This is a good product. I would recommend it for small to mid-size companies, but not for large companies who manage several computers. The response time for their support could be faster.

I would rate this solution a six out of ten.

We primarily use the solution for computing.

The solution has proven to be very stable over the years. It's quite reliable in terms of performance.

The product has always been very easy to use. 

The maintenance of the product is easy to do. It doesn't need too much.

The local service on offer from Dell is quite good. They are very helpful.

The initial setup is pretty straightforward.

The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.

I've been using the solution for ten years or so. It's been a while.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance has been very good.

We have 15 to 20 customers that use Dell.

We do plan to continue to use Dell and offer it to clients going forward.

The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot better at getting back to their customers when they have queries. We're not completely satisfied with the level of support provided.

It used to be better. We've really noticed a drop-off in service this year.

It is possible that Dell put their support service to a third-party company. I don't know. I assume this due to the fact that his year, we found that Dell's technical support team is not as professional as before. Perhaps they are trying to lower costs. If that's the case, they need to provide more training to the people who are handling support now.

As we work with other customers, sometimes they don't want to use Dell or already use something else.

We recommend Dell however, we also might choose or work with HPE, Lenovo, or even IBM.

The initial setup is very easy. It's not overly complex at all.

The deployment is also very quick and easy. It takes maybe 10 minutes to just install one rack mount server. Our engineers can actually take less than 10 minutes to install one server. We have eight engineers that handle deployment and maintenance.

We are implementors and therefore we can help clients with the installation process. We have engineers on hand to assist.

We're both users of the product, as well as integrators.

We've used many versions of the solution over the ten years we've used Dell. We may be on version 13 or 14 at this tie. I can't recall the exact version number.

We've been quite happy with the solution overall. From our point of view, Dell is the best choice for servers, even though we have worked with other brands and products. I'd rate the product at a nine out of ten.

We are using Dell EMC PowerEdge Rack Servers for building management, attendance, and HR applications.

The solution is easy to use and has good performance.

I have been using this solution for approximately five years.

The solution is stable.

The scalability could improve. If you want more scalability and high availability, you will have to change to a solution similar to VxRail.

We have three administrators that use the solution.

We have been satisfied with the paid level of support we currently are on. There are different levels of support that can be purchased. We are on the 8:00 am to 5:00 pm next business day support. If we want to improve the support we can pay more.

The installation is easy and takes approximately one hour. The servers are okay for stand-alone deployments. 

I did the implementation myself.

We have evaluated VxRail.

We are discontinuing the use of this solution and moving to VxRail.

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Our primary use case of this solution is for the virtual machines for our PBX which is installed on it. We are customers of Dell EMC and I'm the telecommunication department head. 

I've never had any down time with this solution and it's very user friendly.

I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

I've been using this solution for three years. 

We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive another four servers that we'd like to deploy. 

The initial setup was straightforward, we had consultants do this for us with a 3-person technical team and it took one day. We currently have over 100 users. 

When we were looking for a solution we also evaluated HPE ProLiant.  

I rate this solution an eight out of 10. 

We use this solution for our virtual servers.

The maintenance for this solution could be improved. 

I have been using this solution for five years. 

This is a stable solution. 

It took one hour to set up this solution. We have 20 staff members using it. 

I would rate this solution an eight out of ten. 

We used this solution in HPCs and other workloads. It works well for some of our large customers. We plan to use this solution for artificial intelligence applications in the future. 

This solution allowed us to have all of our applications and data in one place with good agility. The solution's analytics helped to decrease production downtime by more than 60%. PowerEdge has also helped to reduce data processing and has reduced the timing for any workload.

Remote management has been one of the most valuable features. This is because it can be remotely accessed from any place.

The flexibility of card use could be improved.

I have used this solution for ten years. 

This is a stable solution. We have been using it for many years. New versions are sturdy and easy to deploy.

This is a very scalable solution. 

The support for this solution is good. 

Positive

The initial setup is straightforward. We only required one or two staff members for deployment and maintenance. 

This is a good solution that always provides a return on investment. 

This solution is very affordable. 

We evaluated IBM and a few other solutions. We use Dell for other solutions so we decided to stay with the same company.

This is a good and reliable product that can be used for all kinds of application loads.

I would rate this solution a nine out of ten.