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Responsable Infrastructure at a media company with 201-500 employees
Real User
Top 20
The servers are energy efficient, have no unplanned downtime, and are scalable
Pros and Cons
  • "We particularly appreciate the iDRAC feature, especially in its latest versions, for its capabilities in remote server management and comprehensive monitoring."
  • "Access to specific card models can be limited, and sometimes we require smaller cards than those offered by Dell."

What is our primary use case?

Our Dell PowerEdge servers support a variety of workloads. We use them to host web servers, run internal applications, and manage virtual machines through VMware. Additionally, we utilize them for database storage.

The success of our entire business hinges on the reliability of our servers. Therefore, we require servers that meet our specific needs and minimize the risk of downtime. For this reason, we have chosen Dell PowerEdge servers.

How has it helped my organization?

We've automated the configuration process for our server racks. This allows us to easily and automatically apply the necessary settings during server installation. As a result, we can efficiently deploy multiple servers up to a dozen at once, and bring them up to standard quickly.

In terms of security, we primarily rely on firmware updates obtained from the Dell website. These updates are certified and considered reliable. However, we don't utilize many other security measures beyond this.

Regarding energy consumption, we haven't encountered any significant issues. The newer versions of the servers are demonstrably more energy-efficient than the older ones. We actively monitor and collect power consumption data to optimize power distribution across our server bays. The data from the PowerEdge servers helps us prevent overloaded bays and maintain balanced power distribution across the data center. Additionally, the server chassis allows us to effectively measure and distribute the load equally.

Unplanned production downtime has been significantly reduced thanks to the implementation of PowerEdge servers, particularly their robust monitoring capabilities. This allows us to receive comprehensive feedback on various aspects, including disk errors. Consequently, we can leverage the iDRAC feature to seamlessly switch to secondary servers in case of an issue, minimizing downtime. Additionally, the excellent support ensures timely replacements for any faulty disks, further minimizing disruptions. While disk failures may occur, the implemented solution effectively mitigates their impact on production.

We have only recently begun using the OpenManage console to centrally manage firmware patching and deployment across our chassis. This has significantly accelerated the update process. Previously, updates were cumbersome and often neglected. However, with the console, particularly in the data center where it is installed, patching is now much faster and allows for more frequent updates.

What is most valuable?

We particularly appreciate the iDRAC feature, especially in its latest versions, for its capabilities in remote server management and comprehensive monitoring.

What needs improvement?

Historically, servers required a large number of processors, with a maximum of four being accessible at a time. While processor capabilities have improved, some brands still offer servers with eight processors. Nowadays, with more powerful processors, the need for multiple processors has diminished. We've recently encountered more issues with graphics processing units. Access to specific card models can be limited, and sometimes we require smaller cards than those offered by Dell.

Buyer's Guide
Dell PowerEdge Rack Servers
March 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 15 years.

What do I think about the stability of the solution?

I have never had any problem with the stability of the Dell PowerEdge Rack Servers. Our system has been running smoothly with no downtime for a very long time. Therefore, there have been no issues up to now.

What do I think about the scalability of the solution?

Our scalability is currently good. We can easily add more servers as needed, so there are no concerns at that level.

Nowadays, we adopt a scalable approach to server deployment. This allows us to dynamically select the necessary hardware components, such as CPU and RAM, based on evolving needs. As our requirements grow, we can seamlessly add new servers to the existing infrastructure, similar to how video chains are extended. This flexibility ensures that we only allocate resources when required, optimizing costs and efficiency.

How are customer service and support?

Regarding Dell's support, we haven't needed it much recently, which is a positive sign. We haven't had many issues with them in the past either. While there were some challenges in the past, they were mainly related to the support tools, which could become complex when dealing with multiple deliveries.

Specifically, the issue arose from the tool's organization. We encountered situations where eight different sites with the same delivery address were created due to an extra comma in the address. This made it difficult to configure the tools as they recognized each address with the extra comma as a separate location.

However, since we've consolidated our data centers and everything is now at a single location, these issues have been resolved. The complexity arose primarily during my initial onboarding when we had servers duplicated across four sites, making management cumbersome.

That being said, Dell's support itself was always helpful. The challenges stemmed more from the limitations of the tool, which didn't allow us to permanently remove these "ghost locations" and required workarounds like hiding them within the interface.

Overall, although there were initial hurdles due to the tool's limitations, Dell's support has been satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use HP servers in parallel to the Dell PowerEdge servers. We are already using several HP servers in production. However, we haven't conducted extensive testing on them. Occasionally, urgent needs may necessitate their use. For instance, we acquired our current HP servers during a period of tight supply when we needed a two-week delivery timeframe, while typical lead times were around two months. As a result, the supplier had HP stock readily available, which is why we chose them at that time. While each technology has its advantages and disadvantages, we are very satisfied with Dell's performance. Since we haven't encountered any significant issues with Dell, they remain our primary choice for the time being.

How was the initial setup?

During the initial setup, especially for the iDRAC configuration, I created custom scripts to automate configurations for iDRAC, BIOS, and Syslog. This streamlining process allows for a quick server installation. Once placed in the bay and prepared, our team can efficiently install the operating system and other necessary components.

In terms of our deployment strategy, we configure everything directly on-site. This includes setting the IP address for the iDRAC based on its final location. I then deploy the system using a pre-defined password and run a script that configures the base settings. Following this, the NG systems, including both Linux and Windows, take over to install the operating system.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing, it seems fair. However, it's worth noting that compared to some brands, it can be more expensive, particularly in terms of customization options. For example, with Dell, choices like the GPU might be limited, potentially driving up the cost compared to a smaller server from another manufacturer like Supermicro.

As project managers, we should explore alternative vendors that offer greater flexibility in hardware selection and potentially smaller form factors. However, no final decision has been made on this yet.

Which other solutions did I evaluate?

We evaluated Supermicro servers.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers nine out of ten.

Foreign Language:(French)

Les Serveurs sont Éco-Énergétiques, N’Ont Pas D'Arrêts De Production Imprévus Et Sont Scalables

Quel est notre cas d’utilisation principal?

Les serveurs PowerEdge répondent à plusieurs charges de travail. Nous nous en servons pour l'hébergement des serveurs web, exécuter des applications internes et gérer les machines virtuelles à travers le VMware. On s’en sert aussi pour du stockage de base de données.

Le succès de toute notre activité repose sur la fiabilité de nos serveurs. Nous avons donc besoin de serveurs qui répondent à nos besoins spécifiques et qui réduisent le risque de temps d'arrêt. C’est pour cette raison que nous avons choisi les serveurs Dell PowerEdge.

Comment cela a pu aider notre organisation?

Nous avons automatisé le processus de configuration de nos racks de serveurs. Cela nous permet d’appliquer les paramètres nécessaires durant l’installation des serveurs plus facilement et automatiquement. On peut ainsi déployer efficacement plusieurs serveurs et même jusqu'à une douzaine en même temps et les mettre rapidement aux normes.

En termes de sécurité, nous comptons principalement sur les mises à jour de firmware qu’on obtient sur le site internet de Dell. Ces mises à jour sont certifiées et considérées comme fiables. Cependant, on ne se sert pas de beaucoup d’autres mesures de sécurité au-delà de ça.

Pour ce qui concerne la consommation d'énergie, nous n’avons pas rencontré de problème significatif. Les nouvelles versions de ces serveurs sont clairement plus économes en énergie que les anciennes. Nous surveillons et recueillons activement les données de consommation d'énergie afin d'optimiser la distribution d'énergie à travers nos baies de serveurs. Les données des serveurs PowerEdge nous aident à éviter un surchargement des baies et à maintenir un équilibre de distribution d'énergie à travers le centre de données. De plus, le châssis du serveur nous permet de mesurer et distribuer les charges de manière efficace et équilibrée.

Les temps d'arrêt de production imprévus ont été grandement réduits grâces à l'implémentation des serveurs PowerEdge et en particulier, leurs solides capacités de surveillance. Cela nous permet de recevoir des informations détaillées sur différents aspects, comme les erreurs de disques. Par conséquent, nous pouvons nous servir de la fonction iDRAC pour basculer aisément sur des serveurs secondaires en cas de soucis et minimiser ainsi les temps d'arrêt. De plus, l’excellent support permet des remplacements rapides pour tout disque défectueux, ce qui facilite une minimisation supplémentaire des perturbations. Bien que des défaillances de disques puissent se produire, la solution implémentée atténue leur impact sur la production.

Nous avons seulement récemment commencé à utiliser la console OpenManage pour une gestion centralisée de correction du firmware ainsi que pour son déploiement à travers nos châssis de serveurs. Cela a considérablement accéléré le processus de mise à jour. Auparavant, les mises à jour étaient fastidieuses et souvent négligées. Cependant, avec la console, et plus particulièrement dans le centre de données où elle est installée, le raccordement est désormais plus rapide et permet des mises à jour plus fréquentes.

Qu’est-ce qui est le plus utile?

On apprécie plus particulièrement la fonction iDRAC, surtout dans ces versions les plus récentes, pour ces capacités à gérer un serveur et faire une surveillance complète à distance.

Qu’est-ce qui peut être amélioré?

Historiquement, les serveurs nécessitent un grand nombre de processeurs, avec un maximum de quatre accessibles à tout moment. Bien que les capacités d’un processeur aient été améliorées, certaines marques proposent encore des serveurs avec huit processors. De nos jours, avec des processeurs plus puissants, on a moins besoin de plusieurs processors. On a récemment eu plus de soucis avec les unités de traitement de graphiques. L'accès à des modèles de cartes spécifiques peut être limité et parfois, nous avons besoin de cartes plus petites que celles proposées par Dell.

Depuis combien de temps j’utilise cette solution?

J’utilise les serveurs Dell PowerEdge Rack depuis 15 ans.

Quelles sont mes impressions sur la stabilité de cette solution?

Je n’ai jamais eu de problème de stabilité avec les serveurs Dell PowerEdge Rack. Notre système fonctionne bien et sans temps d'arrêt depuis très longtemps. Par conséquent, il n’y a pas eu de soucis jusqu'à présent.

Quelles sont mes impressions sur la scalabilité de cette solution?

Pour le moment, notre scalabilité est bonne. Nous pouvons facilement ajouter plus de serveurs si besoin et il n’y a donc aucun souci à ce sujet.

Nous adoptons aujourd’hui, une approche scalable pour le déploiement de nos serveurs. Cela nous permet de sélectionner les composants de matériel nécessaires de façon dynamique tels que les CPU et les RAM, en fonction de l'évolution des besoins. Alors que nos exigences augmentent, nous pouvons parfaitement bien ajouter des nouveaux serveurs à l'infrastructure actuelle de façon semblable à l'extension de chaînes vidéos. Cette flexibilité nous permet d’affecter des ressources lorsque nécessaire, ce qui optimise les coûts et l'efficience.

Comment évaluez-vous le service client et le support?

En ce qui concerne le support de Dell, nous n’en avons pas eu beaucoup besoin récemment, ce qui est est quelque chose de positif. Nous n’avons pas eu non plus beaucoup de soucis avec eux dans le passé. Bien qu’il y ait eu des soucis dans le passé, ils étaient principalement liés aux outils du support et cela peut devenir complexe lorsqu’on a affaire à plusieurs livraisons.

Plus spécifiquement, le problème est venu de l’organisation de l’outil. Il nous est arrivé qu’il y ait huit sites différents avec la même adresse de livraison à cause d’une erreur de virgule dans l’adresse. Cela rend la configuration des outils difficile car ils reconnaissent chaque adresse avec une virgule différente comme un site différent.

Par contre, depuis que nous avons renforcé nos centres de données et que tout se trouve désormais sur un seul site, ces problèmes ont été résolus. Les choses sont devenues complexes lors de l'intégration initiale avec des serveurs qui étaient dédoublés sur quatre sites différents, ce qui a rendu la gestion fastidieuse.

Cela dit, le support Dell en lui-même était toujours efficace. Les problèmes venaient plutôt des contraintes de l’outil qui ne nous permettaient pas d’enlever les ‘adresses fantômes’ et qui nécessitent des astuces comme les cacher dans l’interface.

Dans l’ensemble, malgré quelques difficultés initiales dues aux contraintes de l’outil, le support Dell a été satisfaisant.

Comment évalueriez-vous le service client et le support?

Positivement.

Quelle solution ai-je utilisé auparavant et pourquoi ai-je changé?

Nous utilisons des serveurs HP en parallèle aux serveurs Dell PowerEdge. Nous utilisons déjà plusieurs serveurs HP en production. Nous n’avons par contre pas fait de tests approfondis sur eux. Nous nous en servons occasionnellement, en cas de besoin urgent. Nous avons par exemple, acquis nos serveurs HP actuels lors d’une période de tension sur les offres alors que nous avions besoin d’un délai de livraison de deux semaines et que la moyenne des délais était d’environ deux mois. De ce fait, le fournisseur avait un stock de HP disponible immédiatement et c’est pourquoi nous les avons choisis à cette époque. Bien que chaque technologie ait ses avantages et inconvénients, nous sommes très satisfaits de la performance de Dell. Etant donné que nous n’avons pas rencontré de problème particulier avec Dell, ils restent notre premier choix pour le moment.

Comment s’est déroulée la configuration initiale?

Pendant la configuration initiale et surtout la configuration de l’iDRAC, j’ai créé des scripts pour automatiser les configurations pour les iDRAC, BIOS et Syslog. Ce processus de rationalisation permet une installation rapide du serveur. Une fois qu’il est placé dans la baie et préparé, notre équipe peut installer le système de fonctionnement et les autres composants nécessaires de manière efficace.

En termes de stratégie de déploiement, nous configurons tout directement sur le terrain. Cela inclut le paramétrage de l’adresse IP address pour l’iDRAC basée sur son emplacement final. Je déploie ensuite le système en utilisant un mot de passe prédéterminé et je déroule un script qui configure les paramètres de base. Ensuite, ce sont les systèmes NG avec Linux et Windows d’inclus, qui prennent la relève pour installer le système d'opération.

Quelles sont vos impressions sur l'équipe d'implémentation?

Nous avons fait l'implémentation nous-mêmes.

Quelle est mon expérience avec les coûts et les licences?

Les couts semblent raisonnables. Cependant, il est bon de noter que comparé à d’autres marques, ils peuvent paraître plus chers, particulièrement en termes des options de personnalisation. Par exemple, avec Dell, les choix de GPU peuvent être limités, potentiellement faisant monter le coût comparé à un serveur plus petit d'un autre fabricant tel que Supermicro.

En tant que chefs de projets, nous devons explorer des alternatives de vendeurs qui offrent une plus grande flexibilité dans la sélection de hardware et potentiellement des facteurs de dimensions plus petites. Aucune décision n’a pourtant encore été prise à ce sujet.

Quelles autres solutions ai-je évaluées?

Nous avons évalué les serveurs Supermicro.

Quel autre conseil puis-je avoir?

Je donnerais une note de neuf sur dix aux serveurs Dell PowerEdge Rack.

Quel modèle de déploiement utilisez-vous pour cette solution?

Local.


Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mickael Marimbert - PeerSpot reviewer
System Administrator at a outsourcing company with 1,001-5,000 employees
Real User
Top 10
The servers are user-friendly, efficient, and accommodate for centralized management
Pros and Cons
  • "The OpenMange console is effective."
  • "The scalability has room for improvement."

What is our primary use case?

We preinstalled Microsoft Windows Server on Dell PowerEdge servers due to its ease of installation and deployment within our data center.

We utilize Dell PowerEdge Rack Servers for our file server, Windows server, and WTS server for services.

We use models, T350, T440, and T560.

How has it helped my organization?

The PowerEdge cyber-resilient architecture approach to security is excellent. We can close all the ports as we want and change the ports of the iDRAC. We can also separate the networks for the iDRAC. I love this functionality.

I am impressed with the efficiency of the PowerEdge Rack Servers. I compared their power consumption with that of APC/UPS units and found them to be highly efficient for utilization.

PowerEdge has enabled us to centralize the management of all servers and installations. We now have a single, easy-to-follow document for managing our entire infrastructure.

PowerEdge servers have helped reduce unplanned production downtime by 60 percent.

What is most valuable?

I find the support site where we collect drivers valuable. 

The OpenMange console is effective. 

The Life Cycle Manager is a valuable feature.

Overall Dell PowerEdge Rack Servers are user-friendly.

What needs improvement?

The scalability has room for improvement.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for almost three years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers are stable. I have never had an issue.

What do I think about the scalability of the solution?

Dell PowerEdge Rack Servers are not highly scalable.

How are customer service and support?

The technical support is good and also effective. There was one time that I resolved an issue myself.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used HPE, but its capabilities and capacities were not as good as those of Dell PowerEdge Rack Servers.

How was the initial setup?

The initial deployment was straightforward and took me a few hours to complete.

What's my experience with pricing, setup cost, and licensing?

The high cost of Dell PowerEdge Rack Server licenses is attributed to the pre-installed Windows Server operating system from Microsoft.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers nine out of ten.

Our critical workloads include the printer server, file server, HR server, and all other applications stored in our data center.

To protect from malware and firmware attacks, we have an EDR that we use to secure our active directory and a centralized password manager in the cloud.

We utilize public cloud servers concurrently with PowerEdge rack servers.

We have eight admins that work directly with our Dell PowerEdge Rack Servers.

I highly recommend Dell PowerEdge Rack Servers.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
March 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
Ahmed Salah - PeerSpot reviewer
IT Manager at Misrconsult
Real User
Top 5
Utilize network management efficiently with comprehensive server features
Pros and Cons
  • "The product is very stable."
  • "I have not seen a return on investment."

What is our primary use case?

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management.

What is most valuable?

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management. One of the valuable features is Active Directory, which helps in managing the network. Additionally, it is used as the active server for my network.

What needs improvement?

I would like Dell PowerEdge Rack Servers to be faster and more secure. Improving these aspects would be beneficial. If possible, I would also appreciate a reduction in price.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers for about sixteen years.

What was my experience with deployment of the solution?

The deployment of Windows Server on Dell PowerEdge Rack Servers was very easy. Implementing Windows Server is straightforward.

What do I think about the stability of the solution?

The product is very stable.

How are customer service and support?

I haven't faced any problems with the servers, so I haven't had any reason to contact customer service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used HP servers before switching to Dell PowerEdge Rack Servers.

How was the initial setup?

The initial setup was very easy with Windows Server.

What about the implementation team?

I used Windows Server for deployment and did not utilize any specific Dell deployment services or consultants.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Dell PowerEdge Rack Servers is not cheap, especially considering the currency circumstances in Egypt. I purchased it for approximately 500,000 Egyptian pounds.

What other advice do I have?

I use Dell PowerEdge Rack Servers as the main server for my network. I install Windows Server and utilize all the features it offers for my network management. One of the valuable features is Active Directory, which helps in managing the network. Additionally, it is used as the active server for my network. I would rate the overall solution as eight to nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
IT-administrator at a tech services company with 11-50 employees
Real User
Highly reliable and scalable servers with excellent customer service
Pros and Cons
  • "We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal."
  • "They can consider making them smaller in physical size but retain the same quality and the same security."

What is our primary use case?

We have a lot of use cases. We have many virtual machines on them that we use for development. We have a development department with us. They work on the machines that we have installed via HPE.

How has it helped my organization?

By implementing Dell PowerEdge Rack Servers, we wanted everything to be in-house so that we could manage it ourselves. We essentially wanted to have it all in our hands. We did not want to outsource it.

So far, these servers have been satisfactory and very reliable. Of course, we maintain updates; that is a part of it, and we plan accordingly to restart the entire machine, etc. A lot of it is automated in-house.

They have definitely improved our organization. We have centralized everything, which is the advantage. With Dell PowerEdge Rack Servers, we essentially operate hardware and have various applications and solutions on one platform. They have had a significant impact on security, and there is also reliability. When you have peak loads, you can adjust accordingly. That is a definite advantage with such a machine.

In terms of energy consumption, I do not know what the consumption is, but the trend is towards machines consuming less. Dell probably needs to keep up with other manufacturers and reduce consumption. It is also likely a reason why many companies are trying to move away from traditional servers, or in our case, towards Azure Cloud, because they also want to save energy.

Dell PowerEdge Rack Servers have definitely helped a lot in terms of the sustainability goals. I am new to the company, but from what I have gathered, we used to have a separate machine for each application area. In other companies where I have been, we had, in some cases, up to 80 machines. With Dell PowerEdge Rack Servers, we could streamline the entire server landscape we had. They are designed for that purpose.

Dell PowerEdge Rack Servers have affected the overall flexibility of our operations. In the past, we had a separate machine for each application, but now, everything is centralized. One hardware has everything on it. We have reliability, and the VMs can be moved back and forth depending on the load.

What is most valuable?

We like their quality. I have also dealt with HPE and other manufacturers. In terms of service, Dell is optimal. I have been very satisfied with it, at this company or elsewhere. That was the reason why we stuck with Dell. Good service is one of the reasons.

There are other aspects of quality. These servers are very reliable. We hardly had any failures. A hard drive replacement is routine, depending on what is built in, but otherwise, the quality has been excellent.

What needs improvement?

In general, our long-term goal is to have everything in Azure. We also work with Office 365, and we want to have everything essentially in one place. Above all, the hardware we have on-site does not need to be maintained anymore because it takes time and money. We want to simply move away from this aspect. I am not a decision-maker, but if it were up to me, I would probably prefer to have these servers rather than somewhere in the cloud.

They can consider making them smaller in physical size but retain the same quality and the same security. That can be an option. They do not necessarily need such a large cabinet. 

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for five to six years.

What do I think about the stability of the solution?

These servers are stable. Their reliability is just right.

What do I think about the scalability of the solution?

I would rate them a ten out of ten in terms of scalability.

How are customer service and support?

I am super satisfied with their support. I am impressed. It is great. Assistance is quick, and technicians are there right away. It, of course, depends on the contract you have. We get immediate support. It is top-notch. They should keep it up.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In my current company, I have not used any other servers. I am new here, but we have always used Dell. In my previous company, we used HPE extensively, but we moved away from it due to issues with quality and service. Unfortunately, HPE was not as good in terms of service. So, we switched to Dell. The service was a factor for the change.

What's my experience with pricing, setup cost, and licensing?

Licensing is according to the machines you have. It is a part of the process. I am not familiar with the prices, but from a company's perspective, the more cost-effective, the better, especially when managing a large infrastructure.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a ten out of ten. In all the companies where we used Dell, I was always satisfied. That is why the decision was made back then to move away from other manufacturers and switch to Dell. I am not a decision-maker, but if I could decide, I would still stick with the physical aspect because I prefer having the device physically with me, being able to take care of it, and seeing it, rather than it being somewhere in the cloud. I am not a decision-maker, but I would choose Dell.

Foreign Language:(German)

Höchst zuverlässige und skalierbare Server mit exzellentem Kundenservice

Wie lange nutzen Sie schon Dell PowerEdge Rack Server?

Ich nutze Dell PowerEdge Rack Server seit fünf bis sechs Jahren.

Was ist Ihr Hauptanwendungsfall für diese Lösung? (Bitte geben Sie Details zu Ihrer Umgebung an.)

Wir haben viele Anwendungsfälle. Wir haben viele virtuelle Maschinen, die wir für die Entwicklung nutzen. Wir haben eine Entwicklungsabteilung bei uns. Sie arbeiten auf den Maschinen, die wir über HPE installiert haben.

Bitte teilen Sie uns mit, wie Dell PowerEdge Rack Server Ihr Unternehmen verbessert haben. Wenn nicht, erklären Sie bitte, warum nicht.

Mit der Implementierung von Dell PowerEdge Rack-Servern wollten wir alles im Haus haben, damit wir es selbst verwalten können. Wir wollten im Grunde alles in unseren Händen halten. Wir wollten es nicht auslagern.

Bislang waren diese Server zufriedenstellend und sehr zuverlässig. Natürlich kümmern wir uns um Updates, das gehört dazu, und wir planen entsprechend, die gesamte Maschine neu zu starten usw. Vieles davon wird intern automatisiert.

Sie haben unsere Organisation definitiv verbessert. Wir haben alles zentralisiert, das ist der Vorteil. Mit den Dell PowerEdge Rack-Servern betreiben wir also im Wesentlichen Hardware und haben verschiedene Anwendungen und Lösungen auf einer Plattform. Sie haben sich erheblich auf die Sicherheit ausgewirkt, und auch die Zuverlässigkeit hat sich verbessert. Wenn Sie Spitzenlasten haben, können Sie sich entsprechend anpassen. Das ist ein klarer Vorteil bei einer solchen Maschine.

Was den Energieverbrauch angeht, so weiß ich nicht, wie hoch der Verbrauch ist, aber es geht in Richtung weniger verbrauchender Maschinen. Dell muss wahrscheinlich mit den anderen Herstellern mithalten und den Verbrauch senken. Das ist wahrscheinlich auch ein Grund, warum viele Unternehmen versuchen, von traditionellen Servern wegzukommen, oder in unserem Fall zur Azure Cloud, weil sie auch Energie sparen wollen.

Die PowerEdge Rack Server von Dell haben uns bei der Erreichung der Nachhaltigkeitsziele definitiv sehr geholfen. Ich bin neu in dem Unternehmen, aber soweit ich weiß, hatten wir früher für jeden Anwendungsbereich eine eigene Maschine. In anderen Unternehmen, in denen ich tätig war, hatten wir in einigen Fällen bis zu 80 Maschinen. Mit den PowerEdge-Rack-Servern von Dell konnten wir die gesamte Serverlandschaft rationalisieren, die wir hatten. Sie sind genau für diesen Zweck konzipiert.

Dell PowerEdge Rack Server haben sich auf die Gesamtflexibilität unseres Betriebs ausgewirkt. Früher hatten wir für jede Anwendung einen eigenen Rechner, aber jetzt ist alles zentralisiert. Alles ist auf einer Hardware untergebracht. Wir haben Zuverlässigkeit, und die VMs können je nach Auslastung hin- und hergeschoben werden.

Welche Funktionen waren für Sie am wertvollsten, und warum?

Wir schätzen die Qualität dieser Produkte. Ich habe auch mit HPE und anderen Herstellern zu tun gehabt. Was den Service angeht, ist Dell sehr optimal. Ich bin damit sehr zufrieden, ob bei diesem Unternehmen oder anderswo. Das war der Grund, warum wir bei Dell geblieben sind. Der gute Service ist ein Grund dafür.

Es gibt noch andere Aspekte der Qualität. Diese Server sind sehr zuverlässig. Wir hatten kaum Ausfälle. Ein Festplattenwechsel ist Routine, je nachdem, was eingebaut ist, aber ansonsten war die Qualität hervorragend.

In welchen Bereichen könnten die Dell PowerEdge Rack Server verbessert werden?

Im Allgemeinen ist es unser langfristiges Ziel, alles in Azure zu haben. Wir arbeiten auch mit Office 365, und wir wollen im Prinzip alles an einem Ort haben. Vor allem muss die Hardware, die wir vor Ort haben, nicht mehr gewartet werden, weil das Zeit und Geld kostet. Wir wollen uns von diesem Aspekt einfach verabschieden. Ich bin kein Entscheidungsträger, aber wenn es nach mir ginge, würde ich diese Server wahrscheinlich lieber haben als irgendwo in der Cloud.

Sie können in Betracht ziehen, sie in ihrer physischen Größe zu verkleinern, aber die gleiche Qualität und die gleiche Sicherheit beizubehalten. Das kann eine Option sein. Sie brauchen nicht unbedingt einen so großen Schrank. Das wäre eine interessante Option.

Haben Sie zuvor eine andere Lösung genutzt und wenn ja, warum haben Sie gewechselt?

In meinem derzeitigen Unternehmen habe ich keine anderen Server verwendet. Ich bin neu hier, aber wir haben immer Dell verwendet. In meinem vorherigen Unternehmen haben wir viel mit HPE gearbeitet, aber aufgrund von Problemen mit der Qualität und dem Service haben wir diese Firma verlassen. Leider war HPE in Bezug auf den Service nicht so gut. Also sind wir zu Dell gewechselt. Der Service war ein wichtiger Grund für diesen Wechsel.

Haben Sie vor Ihrer Entscheidung andere Lösungen bewertet? Wenn ja, welche?

Wir haben keine anderen Lösungen bewertet.

Was würden Sie hinsichtlich der Einrichtungskosten, der Preise und/oder der Lizenzierung empfehlen?

Die Lizenzierung richtet sich nach den Maschinen, die Sie haben. Sie ist ein Teil des Prozesses. Ich bin mit den Preisen nicht vertraut, aber aus der Sicht eines Unternehmens ist es besser, je kosteneffizienter es ist, insbesondere bei der Verwaltung einer großen Infrastruktur.

Was halten Sie von der Skalierbarkeit dieser Lösung?

Was die Skalierbarkeit angeht, würde ich sie mit zehn von zehn Punkten bewerten.

Was halten Sie von der Stabilität dieser Lösung?

Diese Server sind stabil. Ihre Zuverlässigkeit ist genau richtig.

Wie war die Ersteinrichtung, einfach oder komplex und in welcher Hinsicht?

Ich war an der Ersteinrichtung nicht beteiligt.

Wie sind Ihre Erfahrungen mit dem Kundendienst und dem Support?

Ich bin sehr zufrieden mit dem Support. Ich bin beeindruckt. Er ist großartig. Die Hilfe ist schnell, und die Techniker sind sofort erreichbar. Das hängt natürlich von dem Vertrag ab, den Sie haben. Wir erhalten sofortige Unterstützung. Das ist erstklassig. Das soll so bleiben.

Wie würden Sie diese Lösung auf einer Skala von 1-10 für Service und Support bewerten?

10

Wie bewerten Sie die Dell PowerEdge Rack Server auf einer Skala von 1-10 (1=schlechteste, 10=beste)? Bitte geben Sie Details an.

Ich würde Dell PowerEdge Rack Server mit zehn von zehn Punkten bewerten. In allen Unternehmen, in denen wir Dell im Einsatz hatten, war ich immer zufrieden. Deshalb wurde damals die Entscheidung getroffen, die anderen Hersteller zu verlassen und zu Dell zu wechseln. Ich bin kein Entscheidungsträger, aber wenn ich mich entscheiden könnte, würde ich immer noch bei dem physischen Aspekt bleiben, weil ich es vorziehe, das Gerät physisch bei mir zu haben, mich darum kümmern zu können und es zu sehen, anstatt es irgendwo in der Cloud zu haben. Ich bin kein Entscheidungsträger, aber ich würde mich für Dell entscheiden.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT at Seitt r3r5
Real User
Top 20
Competitive price, very reliable, and helpful for business continuity and efficiency
Pros and Cons
  • "The most valuable features are that they are very reliable, and Dell's technical service is also optimal."
  • "The price is the only thing that can be improved."

What is our primary use case?

Dell PowerEdge Rack Servers are the production servers for the company.

By implementing Dell PowerEdge Rack Servers, above all, we wanted to resolve issues of scalability and trust.

How has it helped my organization?

Dell PowerEdge Rack Servers have improved our company in terms of efficiency and security. In terms of business continuity, they have never failed us, and they have helped us to have a good name in the market.

The PowerEdge Cyber Resilient Architecture approach to security is very good.

Energy consumption is one of the things that I worry about. While looking at and comparing with other platforms, Dell PowerEdge Rack Servers seem to be very good. I realized that it is not a platform that consumes a lot of energy, and that calms us down. Their direct competitor is HPE. We always evaluate its energy consumption, and the comparisons come out very well in favor of PowerEdge.

Dell PowerEdge Rack Servers are good for handling the evolving needs of high-performance workloads. As a matter of fact, we have a virtual environment set up on one of their machines, and it is going very well. It has not disappointed us.

The impact of Dell PowerEdge Rack Servers has been good on our organization’s sustainability goals. We started using them as an initiative to improve our energy system, and it is worth saying that it was exactly what we needed.

Using Dell PowerEdge Rack Servers has helped to reduce unplanned production downtime. In terms of reliability, the servers do not break down, which helps us a lot as service providers. I cannot exactly say how much, but I can say that we have moved on from the previous company, HPE, to these servers, and from having maybe three or four interventions a year, we went to having none.

The OpenManage console has not at all affected our IT staff’s productivity.

What is most valuable?

The most valuable features are that they are very reliable, and Dell's technical service is also optimal.

What needs improvement?

The price is the only thing that can be improved.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for more than 10 years.

What do I think about the stability of the solution?

The stability is very good. Dell PowerEdge Rack Servers are very stable.

What do I think about the scalability of the solution?

The scalability of Dell PowerEdge Rack Server is very good.

How are customer service and support?

Their support is very good. The only thing that I would improve is the language, which sometimes can be a problem. They can direct you to different centers depending on the product you are referring to, and the language often seems to be an issue. I remember a case of a breakdown that we had with a PowerEdge server. We had to escalate it. We talked about it with a center in India, and it was complicated and almost impossible, even with an English translator.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used HPE servers. HPE is a direct competitor, and we were very happy, but we have noticed an improvement using Dell PowerEdge Rack Servers.

We decided to switch because of what we read and what other colleagues in the sector recommended to us and also because at that time, the economic offer was better.

How was the initial setup?

The implementation was simple. There was no specific implementation strategy for it.

We implemented Dell PowerEdge Rack Servers in a hybrid cloud model. For the public part, we used ESSENCE IT. We have our servers deployed in several locations.

What about the implementation team?

We used the same company through which we purchased it, and together with their technicians, we implemented it.

What was our ROI?

One of the things we really like is being able to request a warranty extension of up to five years directly with the manufacturer. Not everyone does that, but that is an important ROI because the investment you make initially can be maintained for those five years with confidence.

What's my experience with pricing, setup cost, and licensing?

They are very competitive.

Which other solutions did I evaluate?

We evaluated HPE. The difference was the price. There was a lot of similarity at the level of functionality and internal components. For example, in terms of INTEL or NVIDIA, at the manufacturer level, you pretty much have to integrate the same thing, but it does have its nuances, such as the issue of energy savings due to power supplies and so on.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Foreign Language:(Spanish)

Precio competitivo, muy confiable y útil para la continuidad y eficiencia del negocio.

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante más de 10 años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno.)

Son los servidores de producción de la empresa.

Al implementar los servidores en rack Dell PowerEdge, sobre todo, queríamos resolver problemas de escalabilidad y confianza.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su organización. Si no fue así, explique por qué.

Los servidores en rack Dell PowerEdge han mejorado nuestra empresa en términos de eficiencia y seguridad. En términos de continuidad de negocio nunca nos han fallado y nos han ayudado a tener un buen nombre en el mercado.

El enfoque de seguridad de PowerEdge Cyber Resilient Architecture es muy bueno.

El consumo de energía es una de las cosas que me preocupan. Al observar y comparar con otras plataformas, los servidores en rack Dell PowerEdge parecen ser muy buenos. Me di cuenta que no es una plataforma que consume mucha energía y eso nos tranquiliza. Su competidor directo es HPE. Siempre evaluamos su consumo de energía y las comparaciones salen muy bien a favor de PowerEdge.

Los servidores en rack Dell PowerEdge son buenos para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento. De hecho, tenemos un entorno virtual configurado en una de sus máquinas y va muy bien. No nos ha decepcionado.

El impacto de los servidores en rack Dell PowerEdge ha sido bueno en cuanto a los objetivos de sostenibilidad de nuestra organización. Empezamos a utilizarlos como una iniciativa para mejorar nuestro sistema energético y vale la pena decir que era exactamente lo que necesitábamos.

El uso de servidores en rack Dell PowerEdge ha ayudado a reducir el tiempo de inactividad de producción no planificado. En términos de confiabilidad, los servidores no fallan, lo que nos ayuda mucho como proveedores de servicios. No puedo decir exactamente cuánto, pero puedo decir que hemos pasado de la empresa anterior, HPE, a estos servidores, y de tener quizás tres o cuatro intervenciones al año, pasamos a ninguna.

La consola OpenManage no ha afectado en absoluto la productividad de nuestro personal de TI.

¿Qué características le han parecido más valiosas y por qué?

Son muy fiables y el servicio técnico de Dell también es óptimo.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

El precio es lo único que se podría mejorar.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Usamos servidores HPE. HPE es un competidor directo y estabamos muy contentos con el, pero hemos notado una mejora al utilizar los servidores en rack Dell PowerEdge.

Decidimos cambiarnos por lo que leímos y lo que nos recomendaron otros compañeros del sector y también porque en ese momento la oferta económica era mejor.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

Evaluamos HPE. La diferencia estaba en el precio. A nivel de funcionalidad y componentes internos, había mucha similitud. Por ejemplo, en términos de INTEL o NVIDIA, a nivel de fabricante hay que integrar prácticamente lo mismo, pero tiene sus matices, como el tema del ahorro energético por fuentes de alimentación, etc.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Son muy competitivos.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

La escalabilidad del servidor en rack Dell PowerEdge es muy buena.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

La estabilidad es muy buena. Los servidores en rack Dell PowerEdge son muy estables.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

Una de las cosas que nos gusta mucho es el poder solicitar una ampliación de garantía de hasta cinco años directamente con el fabricante. No todo el mundo hace eso, pero es un retorno de la inversión importante porque la inversión que realizamos inicialmente puede mantenerse durante esos cinco años con confianza.

¿La configuración inicial fue sencilla o compleja y de qué manera?

La implementación fue simple. No existía una estrategia de implementación específica para ello.

Implementamos servidores en rack Dell PowerEdge en un modelo de nube híbrida. Para la parte pública utilizamos ESSENCE IT. Tenemos nuestros servidores implementados en varias ubicaciones.

¿Lo implementó a través de un equipo de proveedores o uno interno?

Si se trata de un equipo de proveedores, ¿cómo calificaría su nivel de experiencia?

Utilizamos la misma empresa a través de la cual lo compramos y junto con sus técnicos lo implementamos.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su soporte es muy bueno. Lo único que mejoraría es el idioma, que a veces puede ser un problema. Te dirigen a diferentes centros según el producto al que se refiera y el idioma a menudo parece ser un problema. Recuerdo un caso de avería que tuvimos con un servidor PowerEdge. Lo tuvimos que escalar . Lo hablamos con un centro en la India y fue complicado y casi imposible, incluso con la ayuda de un traductor de inglés.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

7.

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un nueve.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2267052 - PeerSpot reviewer
Group IT Manager at a mining and metals company
Real User
Great console, helps meet evolving needs, and offers good firmware updates
Pros and Cons
  • "It is quite flexible when you use it."
  • "It would be nice if they could make the solution cheaper and faster."

What is our primary use case?

We primarily use the solution as servers for a range of tasks, including printer servers, internet servers, and a range of application servers. 

We have two and they are hosts. We run about 12 VMs on them that run different things on our site. We have a main site and two satellite sites that run. They run in a failover cluster using Hyper-V in an active-active configuration. If one goes down, the other will take over.

What is most valuable?

We chose to preinstall Microsoft Windows Server with the Dell PowerEdge servers based on the cost. The OEM licensing is cheaper than buying it any other way.

It is quite flexible when you use it.

The support is good.

I like how you can type in the asset tag and download all the drives.

Finding information about the server is simple.

It helps with the evolving needs of workloads. They've also been very quick with good value for the speed of the processor. They offer very good high-performance workloads.

The assigned firmware updates are very good. If you have an OS that doesn't work well or is suffering, we are able to fix the server much faster.

It has very good user management.

The energy consumption is good, although we haven't compared it to anything else. 

The OpenManage console is great. You can configure and gain visibility. When you are doing firmware upgrades, you can configure items. 

The user interface is very well designed. 

It's helped improve our productivity. It allows for pretty quick fault finding and when it takes less time to find the fault, you waste less of the technician's time.

Our OS is 2012 and we will be leveraging the latest cybersecurity systems when we update our OS.

The solution has improved our IT infrastructure. The removal of any single points of failure, allowed us to really reduce any hardware-related downtime. We realized improvements within three to six months. We don't get that kind of hardware downtime anymore using the active-active two-carriage servers. It's been a major improvement in downtime.

The PowerEdge service has positively impacted our IT infrastructure and its ability to handle the demands of the remote distributed workforce. We can easily deploy new VMs and have open storage. It's far better than the old approach. It allows you to be flexible and to be faster at fixing items and changing to different environments.

We use ERP, which is critical to our business. It's an SQL Server-based ERP system. The integration is very good. It helps the apps work very well. It is important to have the integration of the apps and workloads for our business demands. We use a variety of different approaches. We do have to make sure that we have our network configured correctly with VLANs. We have good user management. We have EDR software installed and run computers. We also have firewalls that proactively act as a strong Umbrella. 

PowerEdge has helped to reduce unplanned production downtime. For example, being able to upgrade the firmware through the IDAC when there's a problem with the server is very helpful. The redundancy built into the service is good, and the fact that there's no single point of failure between the servers and the SAN is also very good.

What needs improvement?

OEM licensing does not allow you to transfer from one server to another. You need to replace hardware and software together. 

It would be nice if they could make the solution cheaper and faster. 

At the moment, our SAN is very complicated to understand. I'd like there to be more simplicity around it. More integration between the SAN and the OS would be useful.

For how long have I used the solution?

I've been using Dell for 30 years.

What do I think about the stability of the solution?

The solution is highly stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We had a set of faults when we went live with our last set of servers in the middle of the night, Dell assigned an Australian manager when our site stopped and Dell managed to get three new disks delivered at 6 AM on our side and managed to get them all working. They helped us turn a disaster around. When people came in the next morning, we had everything figured out. The majority of support interactions are very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've used other servers, including HP and IBM. I tend to stick with Dell as I know it well. HP needs to be built yourself. Dell is pre-built and offers good value for money. The support is very good as well. 

How was the initial setup?

We are using the version we bought seven years ago and we'll be replacing it in the next month. 

I was involved in the initial deployment. It was more complicated as we went from actual service to VMs so there was a bit of complexity there. We ran the kit side by side and then migrated each server one at a time over the course of a month.  

What about the implementation team?

We hired Dell consultants to assist with the implementation work.

What was our ROI?

I have no specific ROI statistics to compare.

What's my experience with pricing, setup cost, and licensing?

I have been quite impressed with the price. 

Which other solutions did I evaluate?

We did consider public cloud servers before choosing Dell. The cost was much more going that route. It would have been multiple times mroe than what we've spent on Dell servers. We also prefer the control of having servers on-site. We have more options that way.

We did compare latency and found that latency would be better using on-site servers. 

What other advice do I have?

We use a lot of Microsoft. It's 95% of what we use. That's who our ERP provider uses and where a lot of our apps are. 

I have not used much of the cyber security features of the servers. 

I have not done any integrations with third parties however that is a plan for the future.

I'd recommend the solution to others. I'd advise new users to get quotes from other providers as well, such as HP and IBM. However, Dell systems are built and support is good. 

Overall, I would rate the solution eight out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2260503 - PeerSpot reviewer
Senior Infrastructure Engineer at a retailer with 501-1,000 employees
Real User
Top 20
Is user-friendly, has valuable integration with ESXi, and has great performance
Pros and Cons
  • "Dell PowerEdge Rack Servers are user-friendly."
  • "I would appreciate the capability to carry out live updates without the need to take the system offline."

What is our primary use case?

We use Dell PowerEdge Rack Servers for our storage.

How has it helped my organization?

Dell PowerEdge Rack Servers are always ahead of the curve when it comes to speed and performance, and therefore, they are more than adequately positioned to deal with the demands of changing infrastructure and changing demands from the business.

The cyber-resilient architecture of Dell PowerEdge Rack Servers allows us to customize the information for individual users rather than being limited to a single generic account.

Dell PowerEdge Rack Servers are continually evolving to achieve optimal energy efficiency and performance, utilizing the latest processors from both AMD and Intel.

Dell's OpenManage Console for lifecycle management is user-friendly. We have utilized a centralized console for both overall management and individualized control. The process, from initial setup to complete patching of firmware and drivers, is remarkably straightforward. Furthermore, its integration with the cloud eliminates the need for manual driver downloads or ISO installations. Since it operates entirely through the cloud, the process is exceptionally uncomplicated.

OpenManage Console helps our IT staff to be more productive.

The OpenManage Console reduces the time required for us to deploy new data centers by 25 percent because we can perform all tasks from the central console on a subscription basis.

The native OS security features have helped protect our environment from attacks.

The Dell PowerEdge Rack Servers exhibit high uptime. Once they are up and running, they remain operational, making them easy to maintain and manage in terms of driver patching. We observed these advantages immediately.

The impact of Dell PowerEdge Rack Servers on our IT infrastructure and its ability to handle the demands of a remote or distributed workforce is good. This is because we can manage all of them from a central source. The presence of iDRAC means that we don't have to visit sites unnecessarily; everything can be managed efficiently.

Dell PowerEdge Rack Servers help in reducing unplanned production downtime by 100 TB. The maintenance we perform is very efficient. We plan for it, and the average failure rate is quite low. Therefore, we don't experience too many failures.

What is most valuable?

Dell PowerEdge Rack Servers are user-friendly. The setup is easy and the overall experience with Dell from sales to support is absolutely wonderful.

The most valuable feature is the integration with ESXi, where they provide their custom ISOs, ensuring that all the drivers are installed.

What needs improvement?

I would appreciate the capability to carry out live updates without the need to take the system offline.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for 20 years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers have been stable, which is why I have been using them for 20 years.

What do I think about the scalability of the solution?

The Dell PowerEdge Rack Servers are scalable across the entire product range, ranging from one U to multiple U configurations and from single sockets to multiple sockets to cater to various markets.

How are customer service and support?

The technical support is excellent, and they consistently possess extensive knowledge about the products.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously utilized Cisco Servers but transitioned to Dell PowerEdge Rack Servers due to their cost-effectiveness and reliability. These systems have slight differences; while one serves as Unified Communications, the other is stand-alone and is more manageable.

How was the initial setup?

The initial setup is straightforward. I created a document explaining how to perform the task, and it was quite straightforward for individuals who are not familiar with PowerEdge systems. There weren't any complexities in the setup process; it's essentially a repetitive procedure. Once we've configured one PowerEdge server, the process is the same for all of them, as the product line doesn't substantially differ from a setup standpoint when utilizing PowerEdge servers.

Starting from the moment when ESXi is installed, the deployment takes approximately half a day to finish.

What about the implementation team?

I have implemented the solution in-house and have also utilized Insight UK as our integrator at my previous job.

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the pricing of the Dell PowerEdge Rack Servers and would rate the cost as seven out of ten, with ten being the best.

Which other solutions did I evaluate?

We chose Dell PowerEdge Rack Servers and Microsoft due to their lower cost and user-friendly nature.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers an eight out of ten.

The integration of the app workloads with PowerEdge Rack Servers depends on the key factor of the operating system.

Using a public cloud instead of Dell PowerEdge Rack Servers can potentially be more costly. The latency of any on-premises device will always be greater than that of the cloud.

I highly recommend Dell PowerEdge Rack Servers as long as they meet the organization's requirements for their use case. Users should first figure out their use case and ensure that their goals align with the available options.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Product Manager - Cyber app Security at Amdocs
Real User
Easy to manage, maintain, and install
Pros and Cons
  • "It is very easy and seamless to use the OpenManage console for lifecycle management or PowerEdge Rack Servers. It is one of the best solutions in the market today to manage the lifecycle of services."
  • "It is not good in terms of its energy consumption for a large-scale deployment. I probably would go for something more dense, like blades or any type of small scale hardware service solutions, to lower the heat and power consumption. However, for small environments, this solution is okay and easy to maintain."

What is our primary use case?

It is used for data center service.

PowerEdge Rack Servers powered by Intel are good for handling the evolving needs of high-performance workloads with classical use cases.

My company has thousands of customers. We are resellers as well as implement Dell PowerEdge Rack Servers in our organization.

How has it helped my organization?

My organization provides software or application stacks for many organizations. So, Dell PowerEdge Rack Servers add a lot of benefits for integration and testing purposes. It is also a solution for small-scale deployment at remote locations.

PowerEdge Rack Servers have affected the overall flexibility of our operations or business.

For labs, when you don't need a high SLA, HA, or other expensive support and maintenance fees, then it is very easy to deploy these servers. You pay CapEx but the usage for day two is easier.

What is most valuable?

It is easy to manage, maintain, and install.

The new stuff with AI, Hyperscale, and HPC for all sorts of general compute purposes makes it the best solution that you can have today.

PowerEdge Rack Servers’ approach to security with its signed firmware, drift detection, and BIOS recovery is very good. This is the natural behavior today in the market. All vendors provide it, including Dell.

It is very easy and seamless to use the Dell OpenManage console for the lifecycle management of PowerEdge Rack Servers. It is one of the best solutions in the market today to manage the lifecycle of services.

What needs improvement?

It is not good in terms of its energy consumption for a large-scale deployment. I probably would go for something more dense, like blades or any type of small scale hardware service solutions, to lower the heat and power consumption. However, for small environments, this solution is okay and easy to maintain.

For how long have I used the solution?

I have been using PowerEdge Rack Servers powered by Intel for 25 years.

What do I think about the stability of the solution?

PowerEdge Rack Servers powered by Intel are easier to handle in regards to upgrade and maintenance than any other solutions. It saves us over 50% of our time.

What do I think about the scalability of the solution?

Usually, it is a very good solution for small-scale environments and environments that have difficulty providing services since the maintenance of PowerEdgeRack Servers is easier relative to any other solutions. Therefore, if you go for small-scale deployments, then PowerEdge Rack Servers powered by Intel are very simple and cost-effective.

How are customer service and support?

The technical support from Dell is good. If you have an issue, the tech support is better than Lenovo and about the same as HPE. 

I would rate Dell's technical support as 8.5 out of 10, which is very good. While the technical support is very good, they are not perfect. You need to wait, and sometimes you need to escalate, which is a process. At the end of the day, it is economies of scale.

How would you rate customer service and support?

Positive

How was the initial setup?

The rack and stack takes a couple of hours, maybe less. The overall installation depends on the use case. In general, it takes about two to three days to have a full working solution.

What was our ROI?

Intel's Optane memory has helped save money when adding memory capacity, compared to adding the same amount of DRAM.

The use of Dell's OpenManage console has decreased the time it takes to deploy new data centers.

What's my experience with pricing, setup cost, and licensing?

The overall pricing and licensing are fair according to the market.

Because it is pay-per-use, there is a large offering from the application and software. This is what the customer requires, and I need to provide whatever they want. If they want to use the cloud, i.e., hyperscales as a solution, then I need to provide an application that will run on top. For me, it is a no-brainer. It is whatever the customer wants. 

In general, going to the public cloud has its benefits since the CAPEX is low and the OPEX is pay-per-use. However, you need to arrange your application and software in a way that will modernize and utilize the cloud economically. This is the downside of things.

Which other solutions did I evaluate?

We are a big company, so we are always evaluating everything.

For general purpose small-scale deployments, it has easy rack and stack and maintenance. For edge locations, this is the best solution that the market currently has to offer. 

Today, we are looking at other solutions other than Intel, such as AMD, because of the cost as well as the quantity of the cores that you can get for the same amount of use or footprint. 

There are also other solutions that are more cost-effective, but you can currently only get them on the cloud, like AWS Graviton, which is based off of ARM processing units. Currently, ARM is being provided only on cloud services. I haven't seen anyone provide ARM on-prem. However, if somebody provides a cost-effective, on-prem ARM, then we will consider going for ARM processing units.

I always prefer Dell because it is easier to maintain.

What other advice do I have?

It used to have a very good effect on IT staff's productivity. However, the problem has now moved from the infrastructure to the upper layer.

I like the R640 model the best. 

I would rate Dell PowerEdge Rack Servers as nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.