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System Administrator at Tigs
Real User
Top 20
Virtual machines run efficiently and adapt to high-performance needs
Pros and Cons
  • "Overall, I rate the Dell PowerEdge Rack Servers ten out of ten."

    What is our primary use case?

    We are currently using Dell PowerEdge Rack Servers to run about ten virtual machines. Within these virtual machines, we have our ERP systems, remote access systems, and more. It is primarily used as a Hyper-V server for virtualization purposes.

    What is most valuable?

    The performance and scalability are the most valuable features of Dell PowerEdge Rack Servers. The servers perform excellently, and they are adaptable to the evolving needs of high-performance workloads. They provide the reliability needed to manage the consumption of RAM efficiently without needing to expand the rack.

    What needs improvement?

    I do not have anything specific in mind for improvements. The support provided is very good when we need it, and the identification of the server is excellent. Overall, there are no areas of significant improvement that I can suggest.

    For how long have I used the solution?

    We have had experience with Dell PowerEdge Rack Servers for about two years.

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    What do I think about the stability of the solution?

    The servers are reliable. We do not experience significant downtime, and they continue running effectively.

    What do I think about the scalability of the solution?

    Dell PowerEdge Rack Servers are highly scalable. We were able to resolve performance issues by managing RAM consumption without needing to physically expand the rack.

    How are customer service and support?

    Customer service provides very good support, with an SLA of about one business day to respond to our tickets.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We have always used Dell PowerEdge Rack Servers. We had evaluated Lenovo solutions previously but chose to stick with Dell because of its reliability and support.

    How was the initial setup?

    The initial setup is easy with the support of iDRAC services.

    What about the implementation team?

    Our implementation team typically includes a system administrator or a support engineer.

    What's my experience with pricing, setup cost, and licensing?

    The pricing can vary. Some customers find it cheaper due to contractual agreements, while others find it expensive, especially when scaling up. In Brazil, the parts for servers are particularly expensive.

    Which other solutions did I evaluate?

    Before choosing Dell, we evaluated Lenovo solutions. However, we preferred Dell due to its superior reliability and support.

    What other advice do I have?

    I would recommend Dell PowerEdge Rack Servers for their reliability and support. Overall, I rate the Dell PowerEdge Rack Servers ten out of ten. They are excellent.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    PeerSpot user
    Michael Fridman - PeerSpot reviewer
    Field Application Engineer at NISKO TECH
    Real User
    Top 20
    It is easy to diagnose, repair, and manage remotely
    Pros and Cons
    • "The most valuable aspect of Dell PowerEdge Rack Servers is that they don't require support for card installation and offer extensive diagnostic software."
    • "The limited connectivity of the Rack Servers, due to having only three USB ports, is an area of improvement for Dell."

    What is our primary use case?

    Our company offers various solutions, but for Dell PowerEdge Rack Servers, our clients had specific requirements such as a very new, unsupported CPU, extensive RAM support, and numerous PCIe lanes. Only Dell met all these needs.

    How has it helped my organization?

    The learning curve for Dell products is not steep due to the excellent support and easily accessible information. Compared to other projects I'm involved in, I found it much easier to learn and use Dell products. 

    Dell PowerEdge Rack Servers have redundant power supplies that would help reduce downtime.

    Dell PowerEdge Rack Servers offer flexibility due to their remote management capabilities, redundant components, and ease of diagnosis and repair.

    What is most valuable?

    The most valuable aspect of Dell PowerEdge Rack Servers is that they don't require support for card installation and offer extensive diagnostic software. I was able to work on the servers installed in our lab remotely from my office via the management tools. This eliminated the need for a physical display connection, requiring only an ethernet cable and power for remote access and management. 

    What needs improvement?

    Their servers are modular, but there are specific applications for which I wish they would publish the specifications, such as the specs of internal connectors. If Dell doesn't provide a connector, I'd like to be able to provide it myself.

    The limited connectivity of the Rack Servers, due to having only three USB ports, is an area of improvement for Dell. Dell continues to use micro USB for the management port, and that cable type is increasingly more difficult to find. A shift to USB-C for the management port would be a welcome improvement from Dell.

    For how long have I used the solution?

    I have been using Dell PowerEdge Rack Servers for one year.

    Which solution did I use previously and why did I switch?

    We sometimes build in-house using components from vendors we represent, but this project required something completely different, so we went with Dell. I hadn't worked with Dell before and had no prior experience. I had designed PCs based on Dell-style motherboards from one company and cards from another, handling integration, software support, and everything else. This was different because they didn't conform to usual standards and used their own products. There was a learning curve, but it was much easier overall.

    What other advice do I have?

    I rate Dell PowerEdge Rack Servers nine out of ten.

    We collaborated with Dell Professional Services to obtain cable design specifications. The power supplies used DC voltage, and we needed to determine the recommended cable thickness and any other pertinent design considerations. We planned to install our cards, which necessitated an internal power supply, so we needed the specifications to ascertain the maximum power draw from each connector.

    Dell Professional Services were great compared to others I have used. I would rate them ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: System Integrators
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    JEAN Quesada - PeerSpot reviewer
    CIO at Grupo Monge
    Real User
    Fast to implement with good performance and helpful support
    Pros and Cons
    • "The go-to-market implementation was pretty fast."
    • "They could improve the time between new versions of the product."

    What is our primary use case?

    We made a renovation of our infrastructure, and the problem we're solving is our performance and it is collectivity in our infrastructure too.

    How has it helped my organization?

    We have a full-scale infrastructure for six countries and are able to centralize it. With this kind of product, we are solving a lot of problems, or issues that we had before with regards to performance. The centralization of the platform for the company helped immensely.

    What is most valuable?

    The go-to-market implementation was pretty fast. The go-to-market speed for us was pretty important at the time we had to implement that infrastructure. 

    In terms of the performance of the servers, I'm already pretty comfortable with that.

    When it comes to PowerEdge rack servers handling the evolving needs of workloads, I have support from Dell partners. They constantly assess improvements for us and other versions of items on products. I keep up to date with it via my partners.

    We use Dell's Optane to obtain memory in the PowerEdge environment. It helped save money in that aspect, as far as adding memory capacity. We used to negotiate these kinds of platforms and renewal with our partners on a full scale. We have a lot of cost-saving with this infrastructure.

    PowerEdge helped to reduce unplanned production downtime. We have an IT continuity plan that is actually based on the infrastructure we already have implemented with Dell.

    What needs improvement?

    They could improve the time between new versions of the product. They could move faster, or maybe offer a little bit more support from the partners.

    For how long have I used the solution?

    We've been using the solution for four years.

    What do I think about the scalability of the solution?

    We have 6,500 people across six countries using the platform.

    How are customer service and support?

    We have good support from Dell and good support from our partners. That said, sometimes it takes a pretty long time to get an answer from Dell. However, we get pretty good support from those folks.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We had used HP solutions and others as well. We changed as I had some experience with this product and we had comfort in the security that Dell gives us as a platform. The cost and the go-to-market implementation alongside the partner support are the main drivers we looked at when changing.

    How was the initial setup?

    I was involved in the setup of the product. It was both easy and difficult to set up. However, thanks to the partner, it was more easygoing. There were a lot of people and it was useful to have somebody help as well.

    We have a pretty big platform. It took two and a half months to implement the solution. That said, for our needs, it was pretty fast. We had to deal with multiple locations and we migrated everything to just one. We centralized the entire platform.

    What about the implementation team?

    We had a great partner and planner involved.

    What's my experience with pricing, setup cost, and licensing?

    For us, it makes more sense to have an on-premise platform rather than a cloud due to the cost. The cost-saving we have in the on-premises platform still is the driver.

    Which other solutions did I evaluate?

    We did consider public cloud servers before choosing PowerEdge Racks. We looked at servers for AWS, Azure, and others.

    What other advice do I have?

    I'd rate the solution ten out of ten. We are quite satisfied.

    It's a good scalable product. It's a good cost-saving product too. That aspect helps us as a company. In my experience, it's a pretty good implementation too. 

    I'd advise new users to keep up with the timing of new deployments. That way, you can take advantage of new features. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Nir Rom - PeerSpot reviewer
    Account Manager at NISKO TECH
    Real User
    Top 20
    It's flexible enough to integrate the IOs we need into the server
    Pros and Cons
    • "We could install all the other accessories and cards the customer asked us to implement on Dell servers and integrate cards from different companies. Each requires a different OS. Dell helped us integrate all the systems."
    • "When integrating the PowerEdge rack, we needed help from all the different companies to combine it with the servers. Each company has a system, and things must align with the server."

    What is our primary use case?

    We won a contract, and the customer preferred Dell as the OEM manufacturer. 

    How has it helped my organization?

    PowerEdge is flexible enough to integrate the IOs we need into the server.

    What is most valuable?

    Dell's team supported us all the way. It's an excellent corporation, and customers here in Israel are different. They're difficult to deal with and constantly change their minds. We wouldn't have won this tender without cooperation from the CMS distributor and Dell.

    We could install all the other accessories and cards the customer asked us to implement on Dell servers and integrate cards from different companies. Each requires a different OS. Dell helped us integrate all the systems.

    What needs improvement?

    When integrating the PowerEdge rack, we needed help from all the different companies to combine it with the servers. Each company has a system, and things must align with the server. 

    It would be better if they integrated Dell and Ubuntu, for example. It would be easier to handle the mission. 

    For how long have I used the solution?

    We are in our first month of working with the Dell team. 

    What do I think about the scalability of the solution?

    PowerEdge's overall scalability is excellent. We've got a great technical team.

    How are customer service and support?

    I rate Dell Professional Services 10 out of 10. They were excellent and were the reason we won the tender. They supported us. We had a whole team supporting us and providing us with answers. When we were implementing VxRail, they found the person in charge  who gave us the correct information. 

    How would you rate customer service and support?

    Positive

    What other advice do I have?

    I rate Dell PowerEdge Rack Servers nine out of 10. We're happy with it. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: System Integrators
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    reviewer2544162 - PeerSpot reviewer
    Manager at a educational organization with 5,001-10,000 employees
    Real User
    Top 20
    It provides a balance between price, power, and storage
    Pros and Cons
    • "I like how I can stack many servers on top of each other, and they work like a cloud."
    • "Although PowerEdge's price is high."

    What is our primary use case?

    Our primary use case is for computing. We use PowerEdge for all of the laboratories for all of the computer science labs. 

    We implemented PowerEdge to improve our flexibility and power. 

    How has it helped my organization?

    We need a lot of computing power, and PowerEdge provides a balance between price, power, and storage. It improved our flexibility by enabling us to add more servers to the clusters. When you replace servers, there is no downtime. The most important aspect is that there is almost zero downtime. 

    I reconfigure servers and explain them to the IT office as code when I handle them. The ability to manage all the servers from one console is beneficial because I'm managing hundreds of them from one place. It saves us hundreds of hours a year in time. 

    PowerEdge Dell to reduce unplanned production downtime to almost zero.

    What is most valuable?

    Hyperscale is the most valuable feature. I like how I can stack many servers on top of each other, and they work like a cloud.

    What needs improvement?

    I would like for there to be more disc space.

    For how long have I used the solution?

    We have used PowerEdge for 10 years.

    What do I think about the stability of the solution?

    PowerEdge servers are highly stable. 

    What do I think about the scalability of the solution?

    It's easy to add more servers to the cluster. 

    How are customer service and support?

    I rate Dell support 10 out of 10. They give me the answers I need, not just what I want. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used to work with some very old HP machines. We got quotes from various vendors, but Dell gave us the best performance for a good price. 

    How was the initial setup?

    Deploying PowerEdge servers is straightforward. It takes about 15 minutes, including installation and reconfiguration. We use Unix and Linux, so it's quick. 

    What's my experience with pricing, setup cost, and licensing?

    Although PowerEdge's price is high, it's easier to handle, and there's no downtime. In my opinion, it's worth the price.

    What other advice do I have?

    I rate Dell PowerEdge Rack Servers 10 out of 10.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Jan Gilevich - PeerSpot reviewer
    System Administrator at Sapir College
    Real User
    With Intel’s Xeon scalable processors in our PowerEdge Rack Servers, we have been able to reduce the number of servers we need
    Pros and Cons
    • "Dell PowerEdge Rack Servers powered by Intel are easy to use, are easy to manage with OpenManage, and have extended support for five years."
    • "Dell PowerEdge Rack Servers powered by Intel are easy to use, are easy to manage with Dell's OpenManage Console, and have extended support for five years."

      What is our primary use case?

      We use Dell PowerEdge Rack Servers powered by Intel for Windows Servers and VMware Servers.

      How has it helped my organization?

      With Intel’s Xeon scalable processors in our PowerEdge Rack Servers, we have been able to reduce the number of servers we need when we change our workloads to the new generation, once every five years or so. I can feel a big improvement in terms of workload.

      What is most valuable?

      Dell PowerEdge Rack Servers powered by Intel

      • are easy to use 
      • are easy to manage with Dell's OpenManage Console
      • have extended support for five years.

      When it comes to handling the evolving needs of high-performance workloads, they're good. They deliver like they're supposed to.

      And while I haven't had to use the BIOS recovery, it's a nice feature in case there is a problem.

      For how long have I used the solution?

      I've been using Dell PowerEdge Rack Servers for 15 years.

      What do I think about the stability of the solution?

      Dell PowerEdge Rack Servers powered by Intel are reliable, so I can say that they have reduced unplanned production downtime.

      What do I think about the scalability of the solution?

      We use PowerEdge in a VM environment, so it is scalable.

      How are customer service and support?

      We haven't used Dell's tech support.

      Which solution did I use previously and why did I switch?

      We are also using HPE and Lenovo servers right now.

      How was the initial setup?

      Deploying PowerEdge is straightforward. To get it up and running takes about an hour.

      What about the implementation team?

      We always implement with in-house team.

      What was our ROI?

      We've been using the Dell PowerEdge Rack Servers for a long time and have found them to be very reliable. With the extended support, we can use them for five years, so it's a good investment.

      What's my experience with pricing, setup cost, and licensing?

      The pricing could always be better.

      Which other solutions did I evaluate?

      When I compare PowerEdge Rack Servers powered by Intel to the other vendors like HPE or Lenovo, I can say that it's a bit better than them. It delivers good value. Dell provides longer support for operating systems when compared to HPE. We also considered all the public cloud servers, but they were not a cost-effective solution for our college. When we buy the on-prem service, we can use it for five years, and with a physical solution, we see a return on investment after about two years. If we were to use public cloud, we would lose after two years. This solution saves us about 1 million shekels (about $289,000 at the time of the review).

      What other advice do I have?

      Dell's PowerEdge Rack Server is the best solution that I've seen, compared to other vendors.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Sekou Knox - PeerSpot reviewer
      System Engineer at a comms service provider with 10,001+ employees
      Real User
      Storage solution used to host databases and support a company with more than 10,000 users
      Pros and Cons
      • "The solutions accelerated GPUs helped to support demanding workloads and to reduce data processing time in our organization."
      • "The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth. Someone wanted more information on the RAM and the hard drives and we couldn't retrieve this information."

      What is our primary use case?

      We use it as our database solution and for ESXi hosting. We use the R7-30s, 7-40s, 8-40s, and 7-50s. Our whole company uses this solution and we have over 10,000 employees.

      How has it helped my organization?

      The solutions accelerated GPUs have helped to support demanding workloads and to reduce data processing time in our organization.

      The PowerEdge system management frameworks have enabled us to progress towards automation. 

      What is most valuable?

      The Ormi product is the most valuable for me because it streamlines all the necessary information that can be viewed in one place. 

      What needs improvement?

      The iDRAC Telemetry that monitors PowerEdge system data and provides analytics could be a little bit more in-depth. Someone wanted more information on the RAM and the hard drives and we couldn't retrieve this information.

      For how long have I used the solution?

      I have been using this solution for five years. 

      What do I think about the stability of the solution?

      This is a stable solution. 

      What do I think about the scalability of the solution?

      This is a scalable solution. 

      How are customer service and support?

      The technical support for this solution is very good and we can contact them at any time. I would rate them a ten out of ten.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The initial setup was straightforward. Deployment took a couple of minutes and involved five people who are system engineers. 

      What's my experience with pricing, setup cost, and licensing?

      This is an expensive solution.

      What other advice do I have?

      I would rate this solution a nine out of ten. 

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      CyrilleDarmon - PeerSpot reviewer
      CTO at NISKO TECH
      Real User
      Top 20
      The iDRAC provides an easy way to manage the system, services, and installation
      Pros and Cons
      • "The IDRAC is a selling point. It gives you an easy way to manage the system, services, and installation."
      • "PowerEdge is not that flexible. For example, it's difficult if I need something that is not in Dell's portfolio. We offer the flexibility to the customer. We can implement different things Dell doesn't have. If you have preconfigured systems, it's hard to transition them to what you need."

      What is our primary use case?

      We deploy PowerEdge to meet our customer's requirements.

      What is most valuable?

      Brand recognition is a big reason we went with this. The customer wanted to use Dell's product. Dell integrates with other cards and boards inside a system. The iDRAC is a selling point. It gives you an easy way to manage the system, services, and installation. 

      What needs improvement?

      PowerEdge is not that flexible. For example, it's difficult if I need something that is not in Dell's portfolio. We offer the flexibility to the customer. We can implement different things Dell doesn't have. If you have preconfigured systems, it's hard to transition them to what you need.

      For how long have I used the solution?

      We have used PowerEdge servers for two or three months. It's new for us. 

      How are customer service and support?

      I rate Dell customer service 10 out of 10. We had a problem implementing the RAID system on a rack. The Dell RAID specialist helped us a lot and provided more internal information to install RAID on the system successfully. I have experience with many companies, and it was very fast. The guys in Dell support don't waste your time. They find a way to provide a solution. 

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We used industrial systems, so PowerEdge rack servers are more flexible than our previous industrial systems. If we compare them, they're ahead of the industrial systems, so I can say they're better.

      How was the initial setup?

      We purchase the systems from a reseller and integrate them for our customers. PowerEdge Rack. Servers are easier than other systems we have integrated, but I can't say how easy it is for customers to do it themselves. 

      What other advice do I have?

      I rate Dell PowerEdge Rack Servers nine out of 10. 

      Disclosure: My company has a business relationship with this vendor other than being a customer: System Integrators
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      Buyer's Guide
      Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
      Updated: March 2025
      Buyer's Guide
      Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.