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reviewer2544237 - PeerSpot reviewer
IT Manager at a aerospace/defense firm with 1,001-5,000 employees
Real User
Top 20
Upgrades, additional solutions, and system stability are much easier to achieve
Pros and Cons
  • "SimpliVity's most valuable features are its unified management and operational capabilities."
  • "The pricing always has room for improvement."

What is our primary use case?

Our internal infrastructure for multiple networks on our large site uses Dell PowerEdge Rack Servers in VxRail clusters to support over 2,000 users, numerous labs, and development environments. These Dell servers function as the primary compute nodes within the VxRail hyperconverged infrastructure solution.

We implemented Dell PowerEdge Rack Servers because we were looking for a complete solution, and Dell was a strong contender. Their VxRail solution for SimpliVity offered implementation, upgrades, and support as a bundle, making it the ideal choice for us, and it has worked perfectly.

How has it helped my organization?

I put aside the monetary value. I'm seeking a more stable solution and fewer headaches for our IT professionals. Now that this solution is implemented, upgrades, additional solutions, and system stability are much easier to achieve. It's difficult to put a price on that, but it's an IT professional's dream come true.

To date, we have not encountered any issues with Dell PowerEdge Rack Servers' ability to handle the evolving needs of high-performance workloads. Our data center has been primarily based on HP solutions for a considerable time, and we have only started incorporating Dell solutions into our infrastructure in the last three years. We are pleased with their performance, consider them a good product, and recommend them.

What is most valuable?

SimpliVity's most valuable features are its unified management and operational capabilities. It is amazing to have a single pane of glass to view, manage, and operate the entire environment without switching between Windows, software, or web environments.

What needs improvement?

The pricing always has room for improvement.

The support experience has room for improvement. As a secure site, we require personnel with specific clearances, and sometimes, the language barrier poses a challenge. English-to-Hebrew translation can impact various processes, particularly when troubleshooting errors necessitates collaboration with US or European teams across different time zones. Moreover, vendors occasionally request logs, which we cannot provide due to security protocols. The language barrier can make it difficult to clearly communicate our needs and issues to support personnel overseas. Therefore, we require more Dell technical support staff based in Israel.

Buyer's Guide
Dell PowerEdge Rack Servers
March 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for three and a half years.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers offer excellent stability. I implemented the Stretch Cluster as an active-active solution to handle scenarios such as a complete data center loss. To test the solution's robustness, I pulled the power cables from the server, simulating a potential real-world failure. Other vendors' solutions couldn't handle this, but Dell's appropriately performed, prompting immediate implementation. Now, I can confidently attest to its effectiveness. We've undergone data center and rack maintenance without any issues. Even during a complete networking loss over a weekend, the solution continued to operate seamlessly.

How are customer service and support?

Dell's Professional Services are fantastic. I saw some people at the convention who helped us implement our environment because we faced some initial challenges as it was a new product. They were all amazing. The professional services team I speak to on the phone when I have a crisis, an upgrade, or even just a random error message is incredibly professional and helpful. I have nothing but positive things to say about them—they're amazing.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use HP blade centers and rack servers as the foundation of our main data center. However, we are now transitioning to Dell Solutions, which offers comparable products from a different vendor, and we are happy with this change.

How was the initial setup?

The deployment was moderately complex. Despite the installation manual provided by Dell to their professional services team, there were always additional tips and tricks not mentioned in the manual. However, the Dell Deployment Services team was highly skilled and experienced, allowing them to anticipate and address any issues that arose, resulting in a successful deployment.

What was our ROI?

Choosing an active solution that I implemented cost considerably more money. However, the return on investment was evident when something occurred on the weekend while we were off-site. No one experienced any disruption beyond a simple virtual machine reboot, which was remarkable. The work continued seamlessly. Even if someone worked over the weekend, they could still come to the office on Monday. I wasn't bothered with any calls about malfunctions or outages.

What other advice do I have?

I rate Dell PowerEdge Rack Servers ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Skirmantas Juraska - PeerSpot reviewer
Head of the infrastructure at Hostinger
Real User
Top 10
Powerful And Reliable With Good Warranties
Pros and Cons
  • "It has helped us reduce unplanned downtime by 20% to 30%."
  • "The response time could be better."

What is our primary use case?

We buy the servers without an OS and use Linux and open-source options with it. As we are a web hosting company, these servers primarily serve our customers by hosting their Websites, VPS, Emails, Domains, and other services. We also use them for our own infrastructure and our products.

What is most valuable?

We're a global web hosting company with data centers throughout the world, so we need lots of powerful, reliable, and efficient servers. That’s what Dell PowerEdge servers are. We've been using them for many years and trust the product. 

It has good quality control, and some of my colleagues were able to see this first-hand during a visit to the Dell factory.

We received good demo equipment that helped us pick the best solutions for our business. Plus, we can choose optimal setups and configurations that best fit the needs of our web, cloud, and virtual private server hosting clients.

The servers always arrive with the latest firmware and are very good at handling high-performance workloads. They meet our ever-growing needs, including those associated with AI.

The pricing is very flexible, and the commitment to delivery and working with partners is excellent.

Dell offers us good warranties and is very good at delivering on them when necessary.

In terms of energy consumption, PowerEdge servers are okay. We do find Dell servers to be more efficient than others; however, it depends on the CPU usage and workload. Our newest processors are more power-efficient, and NVMe SSD disc drives help save even more energy. User-friendly OpenManage console helps us efficiently manage the lifecycle of PowerEdge servers. However, we are not using it at full scale.

The servers are easy to set up, and we use a variety of server security features in our current environment. An important advantage is that we can make OS patches and hotfixes without a reboot.

What needs improvement?

We are quite satisfied with our latest configurations. We don't have big complaints at the moment. 

The response time could be better. Everyone is very busy nowadays. It's important to get issues resolved fast. 

For how long have I used the solution?

We've used the solution for around three and four years.

What do I think about the stability of the solution?

The stability is very good. I'd rate stability nine out of ten.

Dell PowerEdge servers improved our IT infrastructure. We have fewer failures and good warranties, and by keeping everything up to date and patched, we reduced unplanned downtime by 20% to 30%. We've also noticed that these servers are 20% more powerful than similar configurations.

What do I think about the scalability of the solution?

As the fastest-growing web hosting company with over 2.5 million clients worldwide, scalability is crucial for us. Dell server scalability is good. If we need more capacity, we just buy more servers. The most recent example is our purchase of 800 Dell servers.

How are customer service and support?

Dell offers helpful technical support, including help and guidance when we have new server configurations.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've been on the market for 20 years and tested a lot of the competition. We've used at least three different vendors before Dell.

How was the initial setup?

The initial setup is straightforward. 

First, we need to ship our servers to a remote location. However, for racking and installing operating systems, et cetera, it takes about one hour. 

What was our ROI?

The ROI is good. I can’t give the exact numbers, but in terms of outcomes, it is profitable.

What's my experience with pricing, setup cost, and licensing?

While pricing is very important, it's not all about the cost. With Dell, we have fewer issues, and updating processes are faster—which makes it worth the cost.

Overall, the solution is fairly priced and cost-effective. The overall pricing is moderate. 

Which other solutions did I evaluate?

We have considered a public cloud server before choosing Dell.

What other advice do I have?

We are Dell partners and customers. 

I'd advise potential users to try Dell. I would recommend the solution.

I'd rate the solution ten out of ten. I'm quite satisfied with how everything is going. We do not have any complaints. 

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Dell PowerEdge Rack Servers
March 2025
Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
reviewer2339151 - PeerSpot reviewer
Administrador sistema at a maritime company with 51-200 employees
Real User
Top 20
Robust hardware, easy management with OpenManage, and excellent support
Pros and Cons
  • "The robustness of the hardware itself is valuable. We have had PowerEdge servers running even after they were out of their warranty timeline. For example, about four or five years ago, we updated the virtualization platform. One of the servers that we had on that platform was ten years old. These servers have a lot of durability. You can see that they are well-made."
  • "Lately, we feel that we need an improvement in our servers. Surprisingly, we have seen some servers here that do meet these characteristics. They are slightly smaller servers."

What is our primary use case?

We are mainly using Dell PowerEdge Rack Servers for web servers, database servers, virtualization platforms, and servers in remote locations and on ships. We are a ship passenger transport company, and we have our servers there too, so there is a little bit of everything.

How has it helped my organization?

By implementing Dell PowerEdge Rack Servers, we were looking for a solid infrastructure that would allow us to run our business processes and our database and web environments. With PowerEdge, we have achieved that, and we are happy.

Thanks to the durability and performance that Dell PowerEdge Rack Servers have, our company feels very confident.

I cannot assess Dell PowerEdge Rack Servers in terms of energy consumption because we are not very aware of what each PowerEdge server consumes. In terms of the capability of Dell PowerEdge Rack Servers for handling the evolving needs of high-performance workloads, we usually have the servers oversized, so we do not have any problems. We are fine.

Dell PowerEdge Rack Servers have reduced unplanned production downtime. Service outages, for example, because of problems with the servers are marginal. Normally, the problems that we have with system availability are because of communication.

We use the OpenManage console, and we have made good use of it. We started working with OpenManage a long time ago, and we have done tasks as simple as restarting a remote server from OpenManage, so we do not have to go to an actual office to do a restart.

Using PowerEdge Rack Servers has affected the overall flexibility of our operations or business, but it is not just because of the use of PowerEdge. It is also because of the use of virtual infrastructure. In this case, we work with VMware, so we do have a lot of flexibility. We can add a server, more data, or more processes. Below all that, the physical layer provided is through PowerEdge, so it has made our operations easier.

What is most valuable?

The robustness of the hardware itself is valuable. We have had PowerEdge servers running even after they were out of their warranty timeline. For example, about four or five years ago, we updated the virtualization platform. One of the servers that we had on that platform was ten years old. These servers have a lot of durability. You can see that they are well-made.

What needs improvement?

Lately, we feel that we need an improvement in our servers. Surprisingly, we have seen some servers here that do meet these characteristics. They are slightly smaller servers.

On ships, we have racks to be able to mount devices, and both the servers and the communication devices have to be small. They have to be small in depth. We need servers with the same power and the same characteristics as in the office or on land, but we would like them to be smaller. They will be more practical when it comes to being able to handle them and place them at locations where we have space restrictions.

For how long have I used the solution?

I have been using Dell PowerEdge Rack Servers for more than 20 years.

What do I think about the stability of the solution?

The stability of Dell PowerEdge Rack Servers is very good.

What do I think about the scalability of the solution?

You can upgrade it. You can add more capacity, more memory, and more disks. That is it. Nothing special.

How are customer service and support?

Their support is brilliant.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use any similar solution.

How was the initial setup?

The setup was of moderate complexity. It was normal.

When we set up the virtual infrastructure or when we update it, the strategy is always to do it in steps. We change each server separately and take small steps and obviously avoid any service outages.

In terms of environment, we have a private cloud and on-premise setup. We have different providers, such as Belorcio and Telefónica, and we have two large CPDS, one is in a private cloud that is outside the organization and the other one is on-premises.

What about the implementation team?

We use Belorcio, who is our partner in the Canary Islands. We are from the Canary Islands.

What was our ROI?

It is a safe bet. We have servers that are already out of their lifecycle and have not failed in ten years. Some components such as the disk, especially old disks, may fail, but other than that, there has been no issue. That is why these servers are reliable.

What's my experience with pricing, setup cost, and licensing?

I do not know much about the prices. It is my colleague who has that data.

Which other solutions did I evaluate?

We did not really evaluate other solutions. We have done some tests with other manufacturers that did not go too well. We are happy with our current solution.

What other advice do I have?

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Foreign Language:(Spanish)

Hardware robusto, gestión sencilla con OpenManage y soporte excelente

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante más de 20 años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Utilizamos principalmente servidores en rack Dell PowerEdge para servidores web, servidores de bases de datos, plataformas de virtualización y servidores en ubicaciones remotas y en barcos. Somos una empresa de transporte de pasajeros en barcos y tenemos nuestros servidores allí también, así que hay de todo un poco.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI. Si no fue así, explique por qué.

Al implementar los servidores en rack Dell PowerEdge, buscábamos una infraestructura sólida que nos permitiera ejecutar nuestros procesos comerciales y nuestros entornos web y de bases de datos. Con PowerEdge lo hemos logrado y estamos contentos.

Gracias a la durabilidad y el rendimiento que tienen los servidores en rack Dell PowerEdge, nuestra empresa se siente muy segura.

No puedo evaluar los servidores en rack Dell PowerEdge en términos de consumo de energía porque no somos muy conscientes de lo que consume cada servidor PowerEdge. En términos de la capacidad de los servidores en rack Dell PowerEdge para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento, generalmente tenemos servidores sobredimensionados, por lo que no tenemos ningún problema. Estamos bien.

Los servidores en rack Dell PowerEdge han reducido el tiempo de inactividad de producción no planificado. Las interrupciones del servicio que ocurren debido a problemas con los servidores, son marginales. Normalmente los problemas que tenemos con la disponibilidad del sistema son por culpa de la comunicación.

Usamos la consola OpenManage y la hemos aprovechado bien. Comenzamos a trabajar con OpenManage hace mucho tiempo y hemos realizado tareas tan simples como reiniciar un servidor remoto desde OpenManage, por lo que no tenemos que ir a una oficina físicamente para reiniciar.

El uso de servidores en rack PowerEdge ha afectado la flexibilidad general de nuestras operaciones o negocios, pero no se debe sólo al uso de PowerEdge. También se debe al uso de la infraestructura virtual. En este caso trabajamos con VMware, por lo que tenemos mucha flexibilidad. Podemos agregar un servidor, más datos o más procesos. Además, la capa física proporcionada es a través de PowerEdge, por lo que ha facilitado nuestras operaciones.

¿Qué características le han parecido más valiosas y por qué?

La robustez del propio hardware es valiosa. Hemos tenido servidores PowerEdge funcionando incluso después de que expiraron los plazos de garantía. Por ejemplo, hace unos cuatro o cinco años actualizamos la plataforma de virtualización. Uno de los servidores que teníamos en esa plataforma tenía diez años. Estos servidores tienen mucha durabilidad. Se puede ver que están bien hechos.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

Últimamente sentimos que necesitamos una mejora en nuestros servidores. Sorprendentemente hemos visto aquí en esta convención algunos servidores que sí cumplen con estas características. Son servidores un poco más pequeños.

En los barcos tenemos racks para poder montar dispositivos, y tanto los servidores como los dispositivos de comunicación tienen que ser pequeños. Tienen que ser pequeños en profundidad. Necesitamos servidores con la misma potencia y las mismas características que en la oficina o en tierra, pero nos gustaría que fueran más pequeños. Serán más prácticos a la hora de poder utilizarlos y colocarlos en lugares donde tengamos restricciones de espacio.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

No utilizamos ninguna solución similar anteriormente.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

Realmente no evaluamos otras soluciones. Hemos hecho algunas pruebas con otros fabricantes que no salieron demasiado bien. Estamos contentos con nuestra solución actual.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

No sé mucho sobre los precios. Es mi colega quien tiene esos datos.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Puedes actualizarlo. Puede agregar más capacidad, más memoria y más discos y eso es todo. Nada en especial.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

La estabilidad de los servidores en rack Dell PowerEdge es muy buena.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

Es una apuesta segura. Tenemos servidores que ya están fuera de su ciclo de vida y no han fallado en diez años. Algunos componentes como el disco, especialmente los discos antiguos, pueden fallar, pero aparte de eso, no ha habido ningún problema. Por eso estos servidores son confiables.

¿La configuración inicial fue sencilla o compleja y de qué manera?

Fue de complejidad moderada, normal.

Cuando configuramos la infraestructura virtual o cuando la actualizamos, la estrategia siempre es hacerlo por pasos. Cambiamos cada servidor por separado y tomamos pequeños pasos y obviamente, evitamos cualquier interrupción del servicio.

En términos de entorno, contamos con una nube privada y una configuración local. Tenemos diferentes proveedores, como Belorcio y Telefónica, y tenemos dos CPDS grandes, uno está en una nube privada que está fuera de la organización y el otro es on-premise.

¿Lo implementó a través de un equipo de proveedores o uno interno? Si se trata de un equipo de proveedores, ¿cómo calificaría su nivel de experiencia?

Usamos Belorcio, que es nuestro socio en Canarias. Somos de las Islas Canarias.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su soporte es brillante.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

9

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un nueve de diez.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at Teledyne Technologies Incorporated
Real User
Top 20
The performance now is exceptional and has surpassed our previous setup
Pros and Cons
  • "The newer servers are more energy-efficient compared to older ones."
  • "There is a suggestion to potentially revisit pricing."

What is our primary use case?

We use Dell PowerEdge Rack Servers across our organization for diverse needs. Some handle essential services like DHCP and DNS, while others support websites and applications. Additionally, we use them for storage and computational power, adapting to the unique requirements of each site efficiently.

How has it helped my organization?

Dell PowerEdge Rack Servers have significantly improved our organization, especially for simulation work. 

The switch to SSDs has made a tremendous difference, reducing simulation times from a day to just an hour. This boost in performance has translated into cost savings, allowing us to accomplish more in less time. 

The impact of Dell PowerEdge Rack Servers on our organization's sustainability goals has been significant. Although we are a large company and often maximize hardware life, investing in newer, more energy-efficient systems has proven worthwhile. 

With energy pricing in leased buildings and considering the collective impact of servers, desktops, and screens, the upgrade has made a substantial positive difference both economically and environmentally.

Additionally, switching to Dell VSAN SSD storage has significantly boosted our server performance, especially for high-performance workloads. The transition from external storage with a different supplier to Dell storage took some time to adapt, but the results have been impressive. The performance now is exceptional and has surpassed our previous setup.

What is most valuable?

What I find valuable about Dell is that the newer servers are more energy-efficient compared to older ones, aligning with the need to consider power consumption.

What needs improvement?

We are generally very satisfied with Dell, but there is a suggestion to potentially revisit pricing, although this is a common consideration with most products.

For how long have I used the solution?

I have been working with Dell PowerEdge Rack Servers since 2012.

What do I think about the stability of the solution?

Dell PowerEdge Rack Servers have been incredibly reliable, minimizing unplanned production downtime. Over the past 11 years, I have experienced very few issues, such as only one failed hard drive. The servers have been stable, even during moves and power cycles, consistently performing well.

How are customer service and support?

Tech support for Dell PowerEdge has been excellent. I have had the same account manager for about two and a half to three years, and she has been awesome. Whenever there is a project or need for assistance, they provide valuable support, creating a collaborative and effective environment for problem-solving.

Which solution did I use previously and why did I switch?

I find Dell PowerEdge Rack Servers valuable for our company's needs. While we have used HP systems before, we switched back to Dell due to their better service and more familiar hardware. The way Dell products work aligns well with our preferences, making them a more pleasant choice for our business.

How was the initial setup?

The deployment time for Dell PowerEdge Rack Servers depends on the project. For longer planning phases, it can take up to three years, while in more straightforward cases, it is a matter of weeks. The actual installation is easy and tool-free, involving simply clicking on the hardware, connecting it to the network, and using remote access for configuration.

What's my experience with pricing, setup cost, and licensing?

Dell PowerEdge Rack Servers have fair prices for our basic needs, and when we need more power, the cost matches the value we get. It feels like we get a good deal for what we pay.

What other advice do I have?

Overall, I would rate Dell PowerEdge Rack Servers as a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at One Answer Insurance
Real User
Enables us to keep recorded calls onsite longer and reduced our server room footprint
Pros and Cons
  • "When it comes to handling the evolving needs of high-performance workloads, the PowerEdge Rack Servers are fit for purpose. They do what they need to do."

    What is our primary use case?

    We have one PowerEdge Rack Server that we got a little while ago that is running Hyper-V and some Windows VMs and we just got a new one, which will be running SQL. We use them for Windows networking tasks. One is a file store server and the other is an application server.

    How has it helped my organization?

    These servers have expanded our storage for our call recording. We no longer have to offsite our calls prior to needing them, within the lifecycle of the call requirements. Before, we'd have to ship off some call recordings after two years, but we can now keep them onsite longer. 

    They have also optimized some of the infrastructure and allowed us to reduce our footprint in the server room. We were able to upgrade two servers into one and virtualize them when we got the PowerEdge.

    Some of the apps that are critical to our business are Office 365, Sage, which is a finance payment company in the UK, and AWS for some of our hosted solutions that are public-facing, because we don't want them coming in directly to our data center. The integration of these apps' workloads with our PowerEdge Rack Servers is of high importance. We're able to put our applications on them that integrate these services and have them automated and run without worry.

    Moving on to the new PowerEdge Rack Server that we have just purchased will definitely reduce downtime and allow more flexibility in our workloads, going forward.

    What is most valuable?

    While it's not specific to the PowerEdge side of it, I do like the new feature in the Dell servers, the BOSS system [Boot Optimized Storage Solution]. That is really nice. I don't know if it's unique to Dell, but I like it.

    And when it comes to handling the evolving needs of high-performance workloads, the PowerEdge Rack Servers are fit for purpose. They do what they need to do. 

    I am also grateful for the security features, including the signed firmware, drift detection, and BIOS recovery.

    I haven't done any energy monitoring of our servers because I don't have a big enough server farm to need to monitor our power consumption at that level. It's not like I need to turn off half of our fleet to save costs during downtime hours. We have a very small footprint as far as service systems go. Having said that, the PowerEdge servers are probably more energy efficient than the older ones we have because the older ones are a lot bigger. They have a lot more active hard drives and spinning disks. These new servers are nice, clean SSDs. Overall, power consumption will have gone down.

    I use the Dell OpenManage console on occasion when I'm investigating an issue with the server, but thankfully, that doesn't happen very often. Using the console is pretty straightforward. I don't have any complaints about it. 

    What needs improvement?

    What annoys me about every server is just how loud they are when they're turned on, but that's just a function of the server. It's protecting itself. I can't complain that it's noisy when I turn it on, because it's not in its rack yet. It's sitting on a desk near me. That's just how servers work.

    For how long have I used the solution?

    We've been using Dell PowerEdge Rack Servers for a couple of years and we've had at least one Dell in our system for going on 12 years now.

    What do I think about the stability of the solution?

    The servers that I have, have been humming away without me having to deal with them in any way, outside of Windows issues. Those issues have nothing to do with PowerEdge. They are the standard Windows issues. Overall, they've been working the way they're supposed to, so I have nothing bad to say about them.

    What do I think about the scalability of the solution?

    I would imagine they scale very well. Our IT infrastructure has not been overly affected by having these servers. They are easily scaling to our needs and the equipment we have purchased far outpowers our business requirements, but they will be there when we need them.

    How are customer service and support?

    I haven't had to contact Dell's technical support for the server side. The only technical support from Dell we've had so far was for laptops.

    Which solution did I use previously and why did I switch?

    We had HPE ProLiants, but I haven't bought any of those since the last one several years ago. We've gone to Dell since then.

    What was our ROI?

    They have good longevity and good warranties. If there were an issue (and we haven't had any) they are covered.

    What's my experience with pricing, setup cost, and licensing?

    I'd like them to be cheaper, but that's not the world we live in and that's not where the pound is at. 

    The price was acceptable for what the product is. If I tried to build my own server, the cost difference would be negligible. And the brand support that Dell provides and the functionality that comes with the PowerEdge Servers made up the difference. So it makes sense. I don't have a problem with the cost. It is in line with what I'd expect.

    Which other solutions did I evaluate?

    I considered public cloud servers before choosing PowerEdge Rack Servers, but that solution wasn't fit for purpose in this case. We have some public cloud stuff that is useful in some cases, but we wanted hardware onsite for this specific device.

    What other advice do I have?

    In terms of native OS security features, we use Active Directory and we have BitLocker and some other things enabled. We mostly use them for compliance and because we have them. Nothing has forced me to look outside of the native-provided solutions.

    To protect ourselves from malware and other firmware attacks, we have Mimecast for email endpoints and we have ESET Endpoint Security for all of our clients and servers.

    The PowerEdge Rack Servers do what they say on the tin. I like them. And our latest one was delivered really fast. We ordered it on the 7th and it came on the 18th, which was unexpected and nice. That's a good turnaround time.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    reviewer2335590 - PeerSpot reviewer
    Leiter interne IT und Rechenzentrum at a media company
    Real User
    Top 20
    Helps to enhance operational consistency and reliability of our applications
    Pros and Cons
    • "What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle."
    • "I would like enhanced latitude in the machine assembly process."

    What is our primary use case?

    To ensure the continued success of our clientele, we leverage the robust capabilities of Dell PowerEdge Rack Servers within the confines of our data center.

    The straightforward implementation of firmware updates on servers can often prove to be an elusive objective. Recognizing this arduous challenge, we opted to incorporate Dell PowerEdge Rack Servers into our infrastructure, thereby facilitating a more streamlined and efficient process. 

    How has it helped my organization?

    Dell PowerEdge Rack Servers have demonstrably bolstered the operational consistency and reliability of our applications, thereby enhancing the user experience for our esteemed clientele.

    Given our exclusive reliance on Dell servers, conducting a direct comparison of energy consumption across different vendors proves to be a rather intricate endeavor. Nevertheless, I am confident that the power usage falls within a range deemed satisfactory for our operational requirements.

    We leverage these server systems for an extended period of time, a practice that demonstrably contributes favorably to the principles of environmental sustainability.

    Dell PowerEdge servers have demonstrably curtailed the incidence of production downtime, the precise extent of which remains challenging to quantify. Nevertheless, a marked decline in service outages and a concomitant upswing in availability periods are irrefutable indicators of this positive development.

    The OpenManage Console serves as a streamlined nexus, consolidating a multitude of functionalities within a singular, intuitive interface. This holistic design fosters an enhanced level of productivity amongst IT personnel by eliminating the need to navigate through a maze of disparate applications.

    Dell PowerEdge servers have contributed to the overall flexibility of our operations. This translates to relatively short delivery times, which is a significant advantage. We can quickly acquire new servers without facing lengthy lead times. 

    What is most valuable?

    What truly impresses me about Dell PowerEdge Rack Servers is their unwavering commitment to customer service, providing great assistance throughout the entire product lifecycle. This unparalleled level of support extends for an extended duration, ensuring that our servers remain reliable and secure for years to come. Furthermore, the exceptional quality of these servers is evident in their engineering and robust construction, guaranteeing peak performance and unwavering stability even under the most demanding workloads.

    What needs improvement?

    I would like enhanced latitude in the machine assembly process. The current constraints, limiting configurations to a select few, often lack inherent rationality. This rigidity makes it challenging to construct servers that are meticulously calibrated to specific requirements. Ideally, we should strive for a system that allows for the bespoke tailoring of servers, ensuring perfect alignment with each unique need.

    For how long have I used the solution?

    I have been using Dell PowerEdge Rack Servers for 15 years.

    What do I think about the stability of the solution?

    While Dell PowerEdge Rack Servers have generally garnered a stellar reputation for their reliability and performance, we did encounter a recent hiccup on one of our machines. Thankfully, a dedicated support case was promptly established to address the issue. It turned out to be a faulty component, which was swiftly replaced, and the machine was soon humming along once more. All in all, our experiences with these servers have been overwhelmingly positive, with this singular incident serving as a minor bump in the road.

    What do I think about the scalability of the solution?

    The servers are provisioned with their core hardware components at the time of acquisition. In most cases, further augmentation isn't particularly rational, although it is feasible to add supplementary memory or storage devices in exceptional circumstances. While this approach generally proves acceptable, it can present challenges in situations where the servers haven't been outfitted with the potential for future expansion. For instance, if a server is only equipped with a single processor, installing a second one later on is an impossibility. While this might seem suboptimal, it does offer the advantage of being cost-effective. After all, there's no need to construct the entire infrastructure if only a portion of it will be utilized.

    How are customer service and support?

    While previously the realm of technical assistance left much to be desired, with technicians rarely dispatched and resolutions often left frustratingly in our own hands involving the mere shipment of parts or miscellaneous supplies, a remarkable change has taken place. The current landscape of Dell support stands in stark contrast, characterized by the prompt arrival of technicians armed with the requisite materials or their express pre-delivery and a demonstrably high level of ongoing machine support, exceeding even our most exacting expectations.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    In the past, our server infrastructure relied on a patchwork of machines, cobbled together from various components and specifications. These solutions, while valiant efforts in their own right, often fell short in terms of reliability and consistency. Seeking a more robust and standardized approach, we migrated to Dell PowerEdge Rack Servers, enticed by their reputation for superior quality and comprehensive warranty programs.

    How was the initial setup?

    The initial deployment has been occasionally straightforward, but we have also come across instances where machines brought about challenging difficulties that were difficult to pinpoint. In the majority of situations, it's positive, but not consistently.

    Given the confines of our restricted IT infrastructure, we opted for a meticulous, hands-on approach to server deployment, manually installing each one within its own designated space.

    What about the implementation team?

    At the outset, our implementation lacked external assistance. However, we have now brought on board LSK Storage, a value-added reseller, to superintend a wider range of tasks, as we no longer shoulder the entire burden ourselves. Our interactions with them have been exceptionally positive, exceeding our expectations. Indeed, continued collaboration would not be on the table if their performance had been anything less than stellar.

    What's my experience with pricing, setup cost, and licensing?

    The cost structure associated with Dell PowerEdge Rack Servers presents itself as a potential point of contention for budget-conscious consumers, as it could be more strategically positioned to compete within the broader marketplace. Additionally, the degree of configurability offered by these server solutions might warrant further scrutiny, as it may not invariably align with the precise requirements of every individual user or organization.

    Which other solutions did I evaluate?

    During our evaluation process, we meticulously assessed a diverse range of server solutions offered by multiple manufacturers. Ultimately, Dell emerged as the frontrunner due to their unwavering commitment to long-term product availability, ensuring the sustained viability and stability of our IT infrastructure.

    What other advice do I have?

    I would give Dell PowerEdge Rack Servers a rating of nine out of ten. While they offer excellent flexibility, I find that it can be limited in certain situations. Users are required to commit to specific configurations and cannot always choose every desired processor or combination of components. Additionally, there are sometimes unclear dependencies between components, requiring the use of specific minimum amounts of certain resources. These limitations prevent me from giving them a perfect score.

    Our infrastructure is optimized for stability rather than raw processing power. While our servers may not boast the most formidable specifications, they consistently deliver reliable performance within their established parameters.

    Foreign Language: (German)

    Verbessert die betriebliche Konsistenz und Zuverlässigkeit unserer Applikationen

    Was ist unser Hauptanwendungsfall?

    Zur Gewährleistung des anhaltenden Erfolgs unserer Kunden nutzen wir die robusten Fähigkeiten der Dell PowerEdge Rack Server innerhalb der Grenzen unseres Datenzentrums.

    Die unkomplizierte Implementierung von Firmware-Updates auf Servern kann sich oft als schwieriges Unterfangen erweisen. Da wir diese schwierige Herausforderung erkannt haben, haben wir uns für die Integration von Dell PowerEdge Rack Servern in unsere Infrastruktur entschieden, um einen rationalisierten und effizienteren Prozess zu ermöglichen.

    Wie hat es meiner Organisation geholfen?

    Dell PowerEdge Rack Server haben nachweislich die betriebliche Konsistenz und Zuverlässigkeit unserer Anwendungen verbessert und damit die Benutzerfreundlichkeit für unsere hochgeschätzte Kundschaft erhöht.

    Da wir uns ausschließlich auf Dell-Server verlassen, ist ein direkter Vergleich des Energieverbrauchs verschiedener Anbieter ein ziemlich kompliziertes Unterfangen. Dennoch bin ich zuversichtlich, dass der Stromverbrauch in einem Bereich liegt, der für unsere betrieblichen Anforderungen zufriedenstellend ist.

    Wir nutzen diese Serversysteme über einen längeren Zeitraum, was nachweisbar einen positiven Einfluss auf die Prinzipien der ökologischen Nachhaltigkeit hat.

    Dell PowerEdge-Server haben nachweislich die Zahl der Produktionsausfälle verringert, wobei es schwierig ist, das genaue Ausmaß zu quantifizieren. Ein deutlicher Rückgang der Serviceausfälle und ein gleichzeitiger Anstieg der Verfügbarkeitszeiten sind jedoch unwiderlegbare Indikatoren für diese positive Entwicklung.

    Die OpenManage-Konsole dient als optimierter Mittelpunkt, der zahlreiche Funktionen in einer einzigen, intuitiven Benutzeroberfläche zusammenfasst. Dieses ganzheitliche Design fördert die Produktivität des IT-Personals, da es sich nicht mehr durch ein Chaos von unterschiedlichen Anwendungen bewegen muss.

    Die Dell PowerEdge-Server haben zur allgemeinen Flexibilität unseres Betriebs beigetragen. Dies führt zu relativ kurzen Lieferzeiten, was ein großer Vorteil ist. Wir können schnell neue Server erwerben, ohne lange Vorlaufzeiten einzuhalten.

    Was ist am wertvollsten?

    Was mich an den PowerEdge-Rack-Servern von Dell wirklich beeindruckt, ist der unermüdliche Einsatz für den Kundenservice, der während des gesamten Produktlebenszyklus hervorragende Unterstützung bietet. Dieser beispiellose Support erstreckt sich über einen langen Zeitraum und stellt sicher, dass unsere Server auch in den kommenden Jahren zuverlässig und sicher bleiben. Darüber hinaus zeigt sich die außergewöhnliche Qualität dieser Server in ihrer Technik und robusten Bauweise, die selbst bei den anspruchsvollsten Arbeitsbelastungen Spitzenleistungen und unerschütterliche Stabilität garantieren.

    Was muss verbessert werden?

    Ich wünsche mir mehr Flexibilität bei der Maschinenmontage. Die derzeitigen Zwänge, die die Konfigurationen auf einige wenige beschränken, lassen oft eine inhärente Rationalität vermissen. Diese Starrheit erschwert den Bau von Servern, die genau auf die spezifischen Anforderungen abgestimmt sind. Idealerweise sollten wir ein System anstreben, das die maßgeschneiderte Anpassung von Servern ermöglicht, um eine perfekte Ausrichtung auf jeden einzelnen Bedarf zu gewährleisten.

    Wie lange nutze ich die Lösung schon?

    Ich benutze Dell PowerEdge Rack Server seit 15 Jahren.

    Was halte ich von der Stabilität der Lösung?

    Obwohl Dell PowerEdge Rack Server im Allgemeinen einen hervorragenden Ruf für ihre Zuverlässigkeit und Leistung genießen, hatten wir kürzlich ein Problem mit einem unserer Geräte. Glücklicherweise wurde umgehend ein spezieller Support-Fall eingerichtet, um das Problem zu beheben. Es stellte sich heraus, dass es sich um ein fehlerhaftes Bauteil handelte, das schnell ausgetauscht wurde, und das Gerät lief bald wieder einwandfrei. Alles in allem haben wir mit diesen Servern durchweg positive Erfahrungen gemacht, wobei dieser einmalige Vorfall nur ein kleines Hindernis darstellte.

    Was denke ich über die Skalierbarkeit der Lösung?

    Die Server werden zum Zeitpunkt der Annahme mit ihren wichtigsten Hardwarekomponenten ausgestattet. In den meisten Fällen ist eine weitere Erweiterung nicht besonders rationell, obwohl es in Ausnahmefällen möglich ist, zusätzlichen Speicher oder Speichergeräte hinzuzufügen. Während sich dieser Ansatz im Allgemeinen als akzeptabel erweist, kann er allerdings in Fällen, in denen die Server nicht mit dem Potenzial für zukünftige Erweiterungen ausgestattet wurden, zu Problemen führen. Wenn ein Server beispielsweise nur mit einem einzigen Prozessor ausgestattet ist, ist die Installation eines zweiten Prozessors zu einem späteren Zeitpunkt nicht mehr möglich. Das mag zwar suboptimal erscheinen, hat aber den Vorteil, dass es kostengünstig ist. Schließlich muss nicht die gesamte Infrastruktur aufgebaut werden, wenn nur ein Teil davon genutzt werden soll.

    Wie sind Kundenservice und Support?

    Während früher die technische Unterstützung viel zu wünschen übrig ließ, da nur selten Techniker entsandt wurden und die Lösung des Problems oft frustrierend in unseren eigenen Händen lag, indem wir lediglich Teile oder sonstiges Material verschicken mussten, hat sich ein bemerkenswerter Wechsel vollzogen. Die gegenwärtige Lage des Dell-Supports steht in krassem Gegensatz dazu. Sie ist gekennzeichnet durch das prompte Eingreifen von Technikern, die mit den erforderlichen Materialien ausgestattet sind, oder durch deren ausdrückliche Vorablieferung und ein nachweislich hohes Niveau des laufenden Supports für die Maschinen, das selbst unsere anspruchsvollsten Erwartungen übertrifft.

    Wie bewerten Sie den Kundenservice und -support?

    Positiv

    Welche Lösung habe ich vorher verwendet und warum habe ich gewechselt?

    Früher beruhte unsere Serverinfrastruktur auf einem Patchwork von Maschinen, die aus verschiedenen Komponenten und Spezifikationen zusammengeschustert wurden. Diese Lösungen waren zwar für sich genommen sehr gut, aber in Bezug auf Zuverlässigkeit und Konsistenz oft unzureichend. Auf der Suche nach einem robusteren und standardisierten Ansatz wechselten wir zu Dell PowerEdge Rack-Servern, die durch ihren guten Ruf in Bezug auf Qualität und umfassende Garantieprogramme überzeugen konnten.

    Wie war die Ersteinrichtung?

    Die Ersteinrichtung verlief gelegentlich problemlos, aber wir sind auch auf Fälle gestoßen, in denen die Maschinen Schwierigkeiten verursachten, die schwer zu lokalisieren waren. In den meisten Fällen ist das Ergebnis positiv, aber nicht durchgängig.

    Angesichts unserer begrenzten IT-Infrastruktur haben wir uns für einen sorgfältigen, praktischen Ansatz bei der Serverbereitstellung entschieden, indem wir jeden Server manuell an seinem eigenen Platz installiert haben.

    Wie sieht es mit dem Implementierungsteam aus?

    Am Anfang fehlte uns bei der Implementierung die externe Unterstützung. Jetzt haben wir jedoch LSK Storage, einen Value-Added Reseller, an Bord geholt, um eine breitere Palette von Aufgaben zu beaufsichtigen, da wir nicht mehr die gesamte Last selbst übernehmen müssen. Die Zusammenarbeit mit diesem Unternehmen war außerordentlich positiv und hat unsere Erwartungen sogar noch übertroffen. Eine weitere Zusammenarbeit käme nicht in Frage, wenn ihre Leistungen nicht so hervorragend wären.

    Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?

    Die Preisgestaltung der Dell PowerEdge Rack Server ist ein potenzieller Streitpunkt für preisbewusste Kunden, da sie strategisch besser positioniert sein könnten, um auf dem größeren Markt zu bestehen. Auch der Grad der Konfigurierbarkeit, den diese Serverlösungen bieten, sollte genauer untersucht werden, da er nicht immer den genauen Anforderungen jedes einzelnen Benutzers oder Unternehmens entspricht.

    Welche anderen Lösungen habe ich bewertet?

    Während unseres Auswahlverfahrens haben wir verschiedene Serverlösungen von mehreren Herstellern sorgfältig geprüft. Letztendlich hat sich Dell als Spitzenreiter herauskristallisiert, da das Unternehmen sich konsequent für eine langfristige Produktverfügbarkeit einsetzt, um die nachhaltige Rentabilität und Stabilität unserer IT-Infrastruktur zu gewährleisten.

    Welche anderen Ratschläge kann ich geben?

    Ich würde den Dell PowerEdge Rack-Servern eine Bewertung mit neun von zehn Punkten geben. Sie bieten zwar eine ausgezeichnete Flexibilität, aber ich finde, dass diese in bestimmten Situationen begrenzt sein kann. Die Benutzer müssen sich auf bestimmte Konfigurationen festlegen und können nicht immer jeden gewünschten Prozessor oder jede Kombination von Komponenten auswählen. Außerdem gibt es manchmal unklare Abhängigkeiten zwischen Komponenten, die den Einsatz bestimmter Mindestmengen bestimmter Ressourcen erfordern. Diese Einschränkungen hindern mich daran, ihnen eine perfekte Note zu geben.

    Unsere Infrastruktur ist eher auf Stabilität als auf reine Rechenleistung optimiert. Auch wenn unsere Server nicht die beeindruckendsten Spezifikationen aufweisen, liefern sie innerhalb der festgelegten Rahmenbedingungen stets eine zuverlässige Leistung.

    Welches Modell nutzen Sie für die Entwicklung dieser Lösung?

    Im Hause.


    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1332702 - PeerSpot reviewer
    Field Solution Architect at a financial services firm with 501-1,000 employees
    Real User
    Very scalable, delivers on promises, and offers good terms
    Pros and Cons
    • "The solution delivers what it promises. You look at the specs and it delivers them."
    • "Until they get new technology and density, it would be nice to see four nodes in a one-year package instead of a three-year package."

    What is our primary use case?

    We primarily used the solution for the servers. It's a node among many in a multiprocessor, supercomputer environment. It's a very verified application. The customer uses a lesser file system, which means that one file system is shared among the entire installation. You're not going to see that very often in your career unless you're in that business. It's a multi-node, high-performance computing file system. It's Linux based.

    What is most valuable?

    It fit the requirements of the client, that's really all that it was for us. It could deliver the IOPS and the local storage that was required. It could have been anybody else, Lenovo, IBM, HP, etc. We were Dell's number one reseller in Canada and probably worldwide. We got very favorable terms and that also helped with the decision.

    What needs improvement?

    The only way you could improve it is, for the purpose of HPC installations, is IOPS and the only way to improve it is to get a more powerful machine to deliver more IOPS. Basically, you need more CPUs and you need more RAM and you need a faster backbone. We were running on 100 gigabits Infiniband.

    Until they get new technology and density, it would be nice to see four nodes in a one-year package instead of a three-year package.

    For how long have I used the solution?

    I'm recently retired, however, I did work with the solution on one of my last projects which lasted a few months.

    What do I think about the stability of the solution?

    The solution delivers what it promises. You look at the specs and it delivers them. If it doesn't deliver you move onto another model.

    There's really nothing special about it, and Dell doesn't make servers that are any better than anybody else's. The prime reason we chose it is that it delivers what it promises to deliver in terms of IOPS and the price right for us because when you're a platinum level reseller for a server company, they will give you very favorable terms especially in this time of a pandemic, hardware sales are down across the board for the entire industry.

    What do I think about the scalability of the solution?

    It's very scalable. That's the whole idea. When you want to add more computation power to the platform you just throw in another act of compute nodes and storage.

    How are customer service and technical support?

    I've never used technical support. Out-of-the-box it works, and if it doesn't, then the client deals with it directly. The equipment is sold to them so they own the serial numbers and they own the service contracts, so if anything went wrong during the installation the client would take care of them, not us.

    Which solution did I use previously and why did I switch?

    We've worked with HP, Cisco, Lenovo, and IBM in the past. We always choose the solution that makes the most sense for our clients.

    How was the initial setup?

    We handed over the complete installation in September. We started in August. It takes time. You're coming into an empty room. You have to have power, you need the AC for the equipment there that has to be moved out. It takes time. The racks were pre-populated in Toronto and shipped to Montreal, and then in Montreal, they were set up and powered. We had liquid cooling and radiators on the rear of the cabinet for the heat.

    We've done many of these installations, and it's pretty routine. There's nothing complex about it. The complexity is mostly that there are so many key parts in terms of getting it delivered on-site. There are so many parts from so many different vendors and there are penalties if you don't deliver on time. Nobody wants to pay penalties.

    What's my experience with pricing, setup cost, and licensing?

    I didn't deal with the pricing, and therefore don't know the exact costs. 

    However, they would compete with pricing on the market. Even if HP made an equivalent platform, and they do, we wouldn't get good terms. They're all pretty well in the ballpark range in cost and the variation. The list price might be 10%. They know what the competition is doing so they don't want to price themselves, the values, off the list of potential. If I'm looking at servers that deliver so much IOPS and they price themselves out, HP knows what Dell is doing and Dell knows what HP is doing.

    What other advice do I have?

    My company partners with Dell.

    I'm recently retired, however, I did most of the infrastructure, backup storage, and high-performance computing. I was in pre-sales. I was a solution architect. Therefore, I'm not an end-user.

    We only used Dell for the servers. We used Seagate for storage. They have hard drives. They've been in the hard drive business for 40 years.

    My biggest piece of advice for those considering the solution is to make sure they are delivered on time. When clients are spending $50 million for an installation and you say it's going to be ready September 15th, it better be ready September 15th. One of the main reasons stuff's not ready is because parts are missing. That means you can't deliver a complete solution. If you're missing a box of spare hard drives, they're just spares, they're not preventing the installation, however, they're missing, and therefore you haven't delivered the product.

    Overall, I'd rate the product ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Graphic Designer at a tech services company with 10,001+ employees
    MSP
    Good stability, easy to use, and easy to deploy
    Pros and Cons
    • "The solution is easy to use and very stable, and we are happy with it."
    • "It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online."

    What is our primary use case?

    We use the solution to host on a private cloud. We use a lot of the 600 and 700 series.

    How has it helped my organization?

    Dell has grown a lot since the fourth generation. When I buy Dell PowerEdge Rack Servers, I don't have to worry about servers, stability, and ease of deployment.

    What is most valuable?

    The solution is easy to use and very stable, and we are happy with it.

    What needs improvement?

    Some of Dell's competitors have already been feeding a lot of the performance and availability data to an online platform. We haven't seen that with PowerEdge, or at least we never used it. It would be nice if it were all included as a part of PowerEdge so you can check your server's performance and availability online.

    For how long have I used the solution?

    I've been using Dell PowerEdge Rack Servers for a long time. I have been using it before it was called PowerEdge.

    What do I think about the scalability of the solution?

    The solution's scalability is very good. Nowadays, you can jam so much infrastructure into very small 1U or 2U servers, which is very impressive.

    How are customer service and support?

    The solution’s technical support team is pretty responsive.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We use a lot of Supermicro servers, which are very good in terms of customizability. Supermicro servers can also be a lot aggressive in pricing. We use Supermicro for really lower-end and high-end servers. We use Dell for a lot of the middle-end servers.

    How was the initial setup?

    It is easy to deploy Dell PowerEdge Rack Servers.

    What was our ROI?

    We have seen a return on investment with the solution in terms of stability and ease of use.

    What's my experience with pricing, setup cost, and licensing?

    I wouldn't say the solution's pricing is the best, but it's very competitive.

    What other advice do I have?

    Right now, we're using a lot of 13, 14, and 15-gen PowerEdge servers.

    Many of our customers who do encryption at rest use Dell's TPM chip capability, which works.

    PowerEdge Servers are very good for handling the evolving needs of high-performance workloads. We were able to use the solution to scale many of our compute nodes, which are used by many of our customers who need a lot of high computing. So, we're pretty happy with it.

    Nowadays, PowerEdge is very reliable and has helped reduce unplanned production downtime twice as much as five years ago.

    Overall, I rate the solution a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Dell PowerEdge Rack Servers Report and get advice and tips from experienced pros sharing their opinions.