Fortinet FortiAnalyzer is a complete package for managing our equipment.
Director General CEO at SC Telecom
Overall effective equipment management
Pros and Cons
- "Fortinet FortiAnalyzer is a complete package for managing our equipment."
- "The support could be better for Fortinet FortiAnalyzer here in Mexico."
What is most valuable?
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for approximately six years.
How are customer service and support?
The support could be better for Fortinet FortiAnalyzer here in Mexico.
What other advice do I have?
I would rate Fortinet FortiAnalyzer a nine out of ten.
Buyer's Guide
Fortinet FortiAnalyzer
April 2025

Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Engineer at a financial services firm with 501-1,000 employees
Overall features useful, reliable, but need more integration
Pros and Cons
- "Overall we are satisfied with all the features the solution provides."
- "There are a lot of solutions on the market and Fortinet FortiAnalyzer is limited. It cannot be used across multiple vendors. They can improve by advancing their technology."
What is our primary use case?
We are using Fortinet FortiAnalyzer for analyzing network traffic and it provides us with log analytics.
What is most valuable?
Overall we are satisfied with all the features the solution provides.
What needs improvement?
There are a lot of solutions on the market and Fortinet FortiAnalyzer is limited. It cannot be used across multiple vendors. They can improve by advancing their technology.
The solution could improve by having better integration and support with Apple, Linux, and Microsoft solutions.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for approximately five years.
What do I think about the stability of the solution?
We have been making changes to the cloud signatures and categories because the market is changing and Fortinet FortiAnalyzer has been stable and reliable.
What do I think about the scalability of the solution?
The solution is scalable but there are additional costs if you want to increase the scalability.
How are customer service and technical support?
We have been satisfied with the support.
How was the initial setup?
The installation was not difficult.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
In the local market sometimes people are being charged more than other solutions. Although the market is competitive, legitimate suppliers do not receive a large enough discount to pass onto the customers.
Fortinet FortiAnalyzer is not suitable for everyone, it is best suited for mid-sized businesses but if the price could be reduced there would be more customers in all-sized businesses.
What other advice do I have?
I rate Fortinet FortiAnalyzer a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiAnalyzer
April 2025

Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
System & Network Administrator at a tech services company with 11-50 employees
Gives us a simplified and user-friendly interface to work with
Pros and Cons
- "It has a simplified and user-friendly interface."
- "When it comes to pushing logs to a SIEM, most of the time we have some issues when it comes to filtering."
What is our primary use case?
We use the analyzer for reporting, to know what exactly is happening on the network. We use it to see which accesses are granted, which accesses are denied, which sites are visited, which botnets are coming in, which viruses, etc.
The solution is on-premise. Most of the time we set it up on the client's premises, depending on their needs. The cloud is there for testing.
What is most valuable?
It has a simplified and user-friendly interface.
What needs improvement?
With FortiAnalyzer, most of the time, although the interface is simplified, when you are new to it you have issues of navigating through it.
And when it comes to pushing logs to a SIEM, most of the time we have some issues when it comes to filtering.
Also, reports need to be simplified because its reporting currently includes more detailed and technical things. If we could get a simplified or executive summary, that would be good.
For how long have I used the solution?
We have been using this solution for about four or five years.
What do I think about the stability of the solution?
It's very stable, unlike the previous version which, when the logs were huge, would crash and we would have to reset it and start all over again.
What do I think about the scalability of the solution?
The scalability is also fine if you do your prerequisites right. If so, you won't have any issues. But if you don't do your scoping right, and more logs come into the system - more than it can handle - you will face issues. You need to do your scoping right to get it to be stable and scalable.
How are customer service and technical support?
Technical support is kind of slow. When you have 24/7 support, the response is quick. But when you send something in, it takes a long time to get a response. Fortinet support is a little bit slow when using their portal for support.
In our case, because we are partners, we have a couple of tech guys we can call to get support done. When an end-user requests support through the portal, and even when we do, it takes hours to get a response.
Which solution did I use previously and why did I switch?
We work with multiple solutions and Fortinet has been the number-one.
How was the initial setup?
For me, the initial setup was straightforward. The deployment takes approximately ten minutes. In some cases we could be waiting for results, waiting for logs to get up to do some analysis.
What's my experience with pricing, setup cost, and licensing?
The price is quite expensive. Fortinet products are very expensive. That is something which they should also look at, because if you compare Fortinet product to, say, Sophos for example, Fortinet is really high and that's the only thing which is a drawback for most users. Although their plan is a value-for-money appliance, the price is expensive.
What other advice do I have?
Anyone who asks me about a Fortinet product, I'll give that person a thumbs-up. So far, Fortinet has been the best for me. It's a value-for-money appliance, it has an easy to use interface, and it gives you exactly what you want. The only drawback would be the price.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Project manager at IRIDIS Group
Our company uses a virtual infrastructure. Implementing this product supplements the protection of our infrastructure.
What is most valuable?
The key functions for us are the next-gen firewall and network analytics. To ensure the best protection, we need to constantly analyze the situation in the network, as well as internal and external threats, as well as actual AV protection. The Fortinet products and FortiGuard services give us all of this.
How has it helped my organization?
Our company uses a virtual infrastructure. Implementing this product supplements the protection of our infrastructure.
What needs improvement?
The current version of the product is easy to use. Based on my experience, I can't recommend any areas of improvement. It's important, however, to know what you want prior to implementation. Otherwise, it may not meet your future needs based on the initial configurations.
For how long have I used the solution?
We've used it for about four months.
What was my experience with deployment of the solution?
During installation, we had no problems with deployment.
What do I think about the stability of the solution?
We have had no problems with stability.
What do I think about the scalability of the solution?
We have had no problems with scalability.
How are customer service and technical support?
The level of local customer service was very good. Per our request, tested the product. We got all answers to our questions from technical support. I rate both of them highly.
Which solution did I use previously and why did I switch?
We used Wallix AdminBastion together with it.
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
A successful implementation for this product depends on how clearly the customer understands what they have and what they need in the future. In most cases, the customer turns out to be unsatisfied when it's unclear that they knew what they wanted prior to implementation. My main recommendation is to implement it together with the vendor, writing down the tasks, solutions, and the expected result before you begin.
What's my experience with pricing, setup cost, and licensing?
I think Fortinet has a balanced offering of prices and licenses.
What other advice do I have?
Fortinet's strategy is based on the dividing the product line depending on functionality. This allows customers to choose only the necessary feature set for them.
The Fortinet product line is wide – you can choose from SOHO to Enterprise, and from hardware to virtual solution. The presence of a free client (Win/Android/OS X) provides protection for client workstations. Each customer will be able to find the most suitable solution for them.
The balanced policy product line and licensing allows customers to choose only the necessary feature set for them. Also you can easily migrate from other vendors using single tools for conversion. Another tool helps you plan the placement of Wi-Fi points in the building. Also, it's very important that equipment has international and national certification such as PCI, DSS, etc. Presentation of products for SDN (Software-defined Networks including SDDC - Software-defined Data Center) confirms the company's leading position in the market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultor de Seguridad at Netrix, LLC (X956)
It supports SQL for logging and reporting
Pros and Cons
- "It supports SQL for logging and reporting. Log data is inserted into the SQL database for log view and report generation."
- "It is very important that FAZ can support FortiController as the architecture designed for the network. FortiController should be registered in FAZ at least for event logs."
What is our primary use case?
It receives logs from the FortiGate 5000 Series (about 12 FortiGate blades), and it was configured for keep logs for about 1,050 days. The logs are divided by archive (raw logs) and analytics (logs indexed in a database).
The use case is primarily for getting graphical data to make quick decisions.
How has it helped my organization?
FAZ has improved the organization because it stores events in the past so we can correlate incidents using another monitor tools; the problem is that it can´t recognize logs from FortiController blades, not even specifying it as a syslog device so this is a big lack. Devices from another brand are compatible only as syslog devices if they support.
What is most valuable?
It supports SQL for logging and reporting. Log data is inserted into the SQL database for log view and report generation.
Another feature is the custom reports, where you can obtain a chart builder from a log view: traffic, event, or security log.
What needs improvement?
It is very important that FAZ can support FortiController as the architecture designed for the network. FortiController should be registered in FAZ at least for event logs.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No issues at all. It is a reliable product.
The problems come when you are using different OS versions between FortiGate and FortiAnalyzer.
What do I think about the scalability of the solution?
No scalability issues. You should know how many logs per second or minute are generated in your network to avoid issues with scalability.
How are customer service and technical support?
The technical support with Fortinet has risen considerably. Now, they respond in three to four hours instead of two days.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
The FAZ includes a wizard, which is very simple to follow during the initial setup.
What about the implementation team?
We implemented it in-house. We have had some experience implementing FAZ.
What was our ROI?
I do not have this value yet.
What's my experience with pricing, setup cost, and licensing?
The cost and pricing should be in accordance with the calculation of log storage capacity for a time period required for historical analysis.
Which other solutions did I evaluate?
We did not look at any other options, because Fortinet was elected for use by the end user.
What other advice do I have?
My only experience is with a very important customer, the most recognized in Latin America.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are Grupo CEPRA, a channel for Fortinet sales.
Conseiller en architecture technologique at a government with 1-10 employees
Stable with good technical support and a good user experience
Pros and Cons
- "The user interface is good and it is quite easy to use."
- "From my point of view, at this time, the solution isn't lacking any features or functionalities."
What is our primary use case?
We primarily use the solution in order to analyze data.
If you have two devices that need to communicate with each other, so you can see where any issue is as you can see every single communication. It shows the flux of communication.
What is most valuable?
The most valuable aspect of the solution is its ability to pinpoint where the issue is. If two devices need to communicate together, you can see which interfaces they are using.
The stability has been very good so far. We haven't had any issues with it.
Technical support is always quite responsive and very helpful.
Overall, the product is quite good. It integrates well and has good reporting and logging.
The user interface is good and it is quite easy to use.
What needs improvement?
From my point of view, at this time, the solution isn't lacking any features or functionalities. It's very complete for our purposes.
For how long have I used the solution?
I've been working with the solution for less than a year. It's still quite new to me.
What do I think about the stability of the solution?
The product has been quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its been reliable in terms of performance overall.
What do I think about the scalability of the solution?
I can't speak to the scalability. It's not an aspect of the solution I've tried to deal with. I'm unsure if it expands easily or if it would be difficult to do so.
How are customer service and technical support?
I personally have opened two tickets with technical support in the past and everything has gone very well. They were knowledgeable and responsive and they helped me solve the issues. I have no complaints about their level of service. I've been very satisfied with them.
How was the initial setup?
By the time I joined my current organization, the solution was already installed and configured. Unfortunately, I was not a part of the process and therefore can speak to how easy or difficult it was.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing or the costs. I can't speak to how much it is for our company or if it is expensive or affordable. I'm not privy to that kind of information.
That said, it's my understanding, as a comparison, that Fortinet products are cheaper than their Cisco counterparts.
What other advice do I have?
We just installed our latest version a few weeks ago. It's the brand-new version of the product.
For those considering the solution, I've been told that it's cheaper to buy Fortinet or FortiGate instead of buying Cisco ASA. If cost is a concern, it might be a good idea to look at Fortinet.
We are just customers and end-users of Fortinet. We don't have a business relationship with them.
Overall, I would rate the solution at an eight out of ten. It's largely been very good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Diretor Técnico at TND Brasil
Has good report templates and works very well for reporting and analysis
Pros and Cons
- "The report templates are valuable. It works very well, and integrations also work well."
- "Feature-wise, it is working very well for us. We don't need any additional features. However, its pricing can be improved. For small business customers, price is an important factor."
What is our primary use case?
We use it for reports and analysis.
What is most valuable?
The report templates are valuable. It works very well, and integrations also work well.
What needs improvement?
Feature-wise, it is working very well for us. We don't need any additional features. However, its pricing can be improved. For small business customers, price is an important factor.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is easy to scale.
What's my experience with pricing, setup cost, and licensing?
It is expensive for small business customers. It is only available for customers with a high number of firewalls to manage or to report. If a customer has only five boxes of FortiGate, the price of FortiAnalyzer can be more than the five boxes. So, we can't easily put this solution for small business customers.
What other advice do I have?
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Technical Presales Engineer at Dristi Tech Pvt.ltd
Provides very good metrics, visibility of the network and does what a network analyzer should do
Pros and Cons
- "The feature that I have found the most valuable is to be able to see everything in our network in a single task. A single menu and the graphical bar charts that it provides to give insights are very useful. It also gives very good metrics on bandwidth utilization, CPU, and device performance. It is very simple and easy to use as well."
- "They can include integration with devices, such as firewalls, endpoints, from other vendors. They can include graphic monitoring of everything in the network, not just Fortinet products. It would also be good to include customizable reports and customizable views of the reports."
What is our primary use case?
Generally, Fortinet FortiAnalyzer gives you visibility around the network. You can track and monitor devices and pick the surrounding network. You can see which packets are being sent to the network, who the users are, and what are they using. You can also view the policies and firewall rules that are being used, the IDs that are being connected to, and the IP address a particular user is using.
Basically, it's a SOC. It's a security operations device. We use it for continuous monitoring, and it takes a team to do so. In my organization, three to four people are using it on a daily basis.
What is most valuable?
The feature that I have found the most valuable is to be able to see everything in our network in a single task. A single menu and the graphical bar charts that it provides to give insights are very useful.
It also gives very good metrics on bandwidth utilization, CPU, and device performance. It is very simple and easy to use as well.
What needs improvement?
They can include integration with devices, such as firewalls, endpoints, from other vendors. They can include graphic monitoring of everything in the network, not just Fortinet products.
It would also be good to include customizable reports and customizable views of the reports.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for about five to eight months. We are using the latest version. We have deployed it on-premises as a VM.
What do I think about the stability of the solution?
It's pretty stable.
What do I think about the scalability of the solution?
I'd say that it's very scalable. Scalability depends on which version of the appliance you're using.
If you're using a hardware-based appliance, it's obviously tough to scale as that would require purchasing new devices. If you go to cloud services or virtual services, it's pretty easy to scale. You need to purchase new VMs and add the IOCs that you need, which is easy.
How are customer service and technical support?
I have contacted technical support, but not particularly regarding Fortinet FortiAnalyzer. I have only contacted them for firewalls and routing issues. I have not yet contacted them for things related to Fortinet FortiAnalyzer.
How was the initial setup?
It's very easy and straightforward. You just need the point the FortiGate devices to your Fortinet FortiAnalyzer, and it just automatically configures the security fabric. The time depends on how many devices you're actually using. Configuring one device into your Fortinet FortiAnalyzer takes about five minutes or so.
What about the implementation team?
The deployment was pretty straightforward. I didn't need any help in setting it up. I did it myself very easily. It comes with useful guidelines for setting it up. They also provide documentation and information through their website.
One person can easily do the deployment, but the main goal of the solution is to continue to monitor the regular network traffic for which a team is required. Our software team is responsible for handling such things.
Which other solutions did I evaluate?
This product is only dedicated to packet analyzing, automation, and things like that. I have not used analyzers of other vendors. However, other solutions do provide similar functionalities.
What other advice do I have?
It is kind of a very good network packet analyzer solution. It does what a network analyzer should do, and it does it very well.
In terms of firewalls and using network analyzers, Fortinet has always been the leader among the leaders. Fortinet provides very good features and products. Specifically, if you want to use Fortinet FortiAnalyzer, you need to have a FortiGate environment. You need at least one FortiGate or other similar product in your network. So, if you are already using or are into Fortinet products, then FortiAnalyzer is a very good product to add on top of other products. Having only FortiAnalyzer in your network is kind of useless.
I would rate Fortinet FortiAnalyzer a nine out of ten. It's a very good product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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I think Fortinet has a balanced offering of prices and licenses.
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