Fortinet FortiAnalyzer Reviews

The primary use case for our clients revolves around robust reporting capabilities, addressing key aspects such as understanding diverse utilizations and the performance of network links. They specifically sought insights into bandwidth usage and detailed reporting at the application level. Additionally, an essential requirement was efficient log management. This is crucial because FortiGate has limitations on retaining logs for an extended duration, and our clients needed a solution, such as FortiAnalyzer, to effectively manage and analyze logs over an extended period.

The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics. Additionally, its ability to centrally capture logs from multiple devices proves indispensable for our SOC. This centralized log management facilitates automation processes, and we also greatly appreciate the effectiveness of its analytics features.

I believe that its technical support is the only aspect that requires significant improvement. With the current trend toward AI advancements, there's an opportunity for improved AI analytics. This could empower us to better leverage technology to detect attacks in a more effective manner.

I have been working with it for more than five years.

It offers excellent stability capabilities. I would rate it nine out of ten.

It offers a capacity of up to two thousand gigabytes of logs daily, showcasing considerable scalability. I believe it is a scalable solution that can easily accommodate increasing needs without compromising performance. Our clients fall into the enterprise category. I would rate it eight out of ten.

The support services are often outsourced to specific regions, resulting in varying levels of technical expertise. While regions like America, the USA, Europe, and certain countries in Australia benefit from reasonable and proficient engineers, other locations may experience subpar tech support. Consequently, issue resolution can be time-consuming, leading customers to sometimes address problems independently. Particularly in terms of time efficiency, there is a need for improvement to expedite the support process. I would rate it six out of ten.

Neutral

The initial setup was straightforward. I would rate it eight out of ten.

The deployment process is straightforward and efficient, requiring minimal time and effort. It takes approximately thirty minutes and it's quite user-friendly.

The pricing is reasonable. The cost structure is primarily based on factors such as the number of logs, log sizes, and the daily log storage capacity, with a minimum requirement of two gigabytes per day. The maximum storage capacity can extend up to eight thousand gigabytes of logs per day.

I would strongly recommend utilizing it. It's an excellent product with abundant features, offered at a very reasonable price point. Overall, I would rate it eight out of ten.

We take all the logs from FortiGate. 

We have it deployed on-premises, and we are definitely using its latest version because we are creating a new virtual machine.

Special notifications about compromised phones are valuable because we have some guest networks, and sometimes, people are connecting phones that are connected to compromised websites. We want to be informed about it. We sometimes have some cases where we want to analyze the connection from inside to outside ports. So, it helps with a lot of things. It depends on our needs.

The interface or GUI does not work properly on Microsoft Edge. The behavior or the view is different on Microsoft Edge versus on Chrome or Firefox. When some buttons do not work, I am forced to switch to Firefox.

There could be better analysis from the client's perspective. If you have FortiClient EMS, you should be able to analyze users more than the connections.

We started using Fortinet FortiAnalyzer this year. It was bought by our main company in the Netherlands.

It is now stable, but our previous instance was unstable. We had problems with connectivity. It was strange because it is a virtual machine, and it was on the same hypervisor or host, but only Fortinet FortiAnalyzer had connectivity problems. The connection was dropped, and it was not always possible to log in. We moved it to a different environment. We have now moved it to a Hyper-V cluster on a different site in Poland, and it is now stable.

It is scalable. We could change the size. It was easy.

We have mainly two people working with Fortinet FortiAnalyzer. My colleague and I from the Netherlands work on it. All IT departments also can access it. In total, we have five or six users, but mainly, two of us work on it.

I use their technical support when I have problems. They solve my problems, but sometimes, they take time because it is difficult to understand each other. I prefer a phone call over the email or ticket system because we can share more information in a short time. I would rate them a nine out of ten. They sometimes do not have a fast solution, but they always resolve an issue in the end.

Positive

I did not work on any similar product previously.

It was easy to deploy. It took one hour.

We deployed it ourselves. We know the product. We know how to register devices and how to join devices. It was easy. We used our knowledge.

I do not know the price of Fortinet FortiAnalyzer. I did not pay for it, but I know the price of other Fortinet products. They are not cheap. I am from Poland. We have Zloty, not Euro, so for us, everything is expensive. 

I had also tried to buy it in the past, but it was too expensive.

If you have FortiGate and FortiClient EMS, FortiAnalyzer is a natural choice. You can have notifications and alerts. Some things are automatically done by FortiAnalyzer. From a security perspective, it is a very good product.

Overall, we are satisfied with it. I would rate Fortinet FortiAnalyzer an eight out of ten.

We are an IT company. One of our clients utilizes FortiGate, FortiAnalyzer, and FortiManager. Thus, this is the sole customer in our portfolio using Fortinet FortiAnalyzer. Among our other clients, some exclusively employ FortiGate. Our responsibility encompasses network management for these clients.

What I like the most is the monitoring system. For example, it can track who is accessing through VPNs. The monitoring features are quite impressive, including maps, source IP, country codes, and geolocation – all of which are really cool. Additionally, the logging functionality is also excellent.

The UI can be more user-friendly for new users.

I have been using Fortinet FortiAnalyzer for seven years.

Fortinet FortiAnalyzer is highly stable. In the seven years of usage, we have never needed to reinstall it or perform troubleshooting. We have not had to make any support calls to Fortinet either. We successfully performed upgrades from version five to six and from six to seven, all of which went smoothly.

Fortinet FortiAnalyzer is scalable.

The technical support is excellent. I have never encountered any problems with FortiAnalyzer, but the issues we faced with FortiGate, which I was unable to resolve on my own, were promptly resolved by their team.

Positive

The initial setup is straightforward. We can choose to install either a single node or a cluster. We run it in a virtual environment on firmware, and the process of installing the RPA takes around 15 minutes. Afterward, some configuration is required, including the installation of certificates and similar tasks. Thus, the entire process usually takes approximately one to two hours.

Once the installation is complete, we need to connect all the FortiGate Firewalls to the FortiAnalyzer. This step also involves configuring them securely. When I deploy this solution for a customer, it typically takes me about four to eight hours to complete the installation and configuration. 

The price is not expensive when compared to other solutions like Palo Alto.

In addition to the licensing, we pay for a support contract.

I would rate Fortinet FortiAnalyzer eight out of ten.

Fortinet FortiAnalyzer is only valuable for organizations that utilize ten or more FortiGates.

I recommend Fortinet FortiAnalyzer to others.

I utilize Fortinet FortiAnalyzer to gather various logs from FortiGate, enabling me to conduct specific investigations in particular cases.

The ability to gather all gateway information and logs in a single location is the most valuable feature.

I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management. However, this perception might be attributed to my limited familiarity with Fortinet FortiAnalyzer. For instance, with Check Point, I can easily make modifications to rules such as identifying issues, making corrections, or adding new features. This includes creating exceptions or adding elements to the current rule set.

I have been using Fortinet FortiAnalyzer for four months.

In our current environment, Fortinet FortiAnalyzer is stable. 

I am currently utilizing the cloud version of Fortinet FortiAnalyzer, and the scalability it offers is exceptional. Unlike the on-premises version, I have not encountered any issues.

The initial setup is straightforward. The deployment takes a few minutes and the configuration is easy.

I would rate FortiAnalyzer's price a seven out of ten, with ten being the most expensive.

I would rate Fortinet FortiAnalyzer a seven out of ten.

We are paying for vendor maintenance support, and so far, the maintenance has been minimal.

I recommend completing training before utilizing Fortinet FortiAnalyzer. I was suddenly tasked with using the solution when my organization decided to change technologies, and it was initially challenging to understand how it operates.

We primarily use the solution as a firewall and security gateway.

It is easy to configure.

The end-user finds it very easy to understand. 

It's stable and reliable.

The solution is scalable.

The initial setup is easy, and the deployment is fast. 

Technical support is generally helpful. 

I'm not sure if any features need improvement. 

They could improve the user interface a bit. The GUI could be easier to understand.

I've used the solution for four years. 

The solution is very stable. I'd rate the solution ten out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze. 

It's a very scalable solution. I'd rate the ability to extend ten out of ten. It's excellent. 

We work with mostly small and medium companies. 

I haven't been directly involved with support. However, I have an understanding that they are very good. I haven't heard of any complaints. 

Positive

I'm also familiar with Check Point. I prefer Fortinet products. 

The initial setup is straightforward. I'd rate the ease of setup eight out of ten. It is quite simple. 

Deployment only takes about one week. We can handle the customer's various policies and configurations. 

It only takes one person to deploy and maintain the solution. It's easy to manage the product. The customer can self-learn the solution and manage it once it is launched. 

It is a fairly affordable solution. I'd rate the solution three or four out of ten with ten being the most expensive. It's cheap It's not costly.  

We mostly resell the solution to big and small customers. 

We're using the latest version of the solution. 

I'd recommend the solution to others. I'd recommend Fortigate products to users in general. 

I would rate the solution ten out of ten. 

We primarily use the solution as an analysis tool. 

We can look at all of the logs in one place. It helps with analysis. It's useful for centralization. We're able to collect all of the logs via the analyzer.

Overall, it's a useful tool. 

The cost is very low. It's one of the reasons I am using it. 

There are a lot of monitoring features available. 

It is easy to set up. 

You have to play a lot with it in order to find what you need and how to use it. 

It is not easy to use.

We were trying to monitor more problems via FortiAnalyzer, however, it was not very good.

We haven't received much help from the team. They haven't tried to make it better or more user-friendly. 

They need to make the monitor better.

They really need to focus on security issues. Every manager is most concerned with this and that must be at the forefront of future designs. 

I've been using the solution for three or four years. 

It is very stable and reliable. There are no bugs or glitches. I'd rate the stability nine out of ten. It doesn't crash or freeze. 

The scalability is okay. I'd rate it between five and seven out of ten. 

We have 2,000 users on the solution right now. 

The technical support is good overall. 

Neutral

I did not use a similar product previously. 

The solution is very simple to set up. It is very easy to connect all other Fortinet products to this solution. 

The pricing is reasonable. I'd rate the affordability four out of ten, where ten is the most expensive.

I'd rate the solution five out of ten overall. It's an okay product that needs to be easier to use. 

We use the solution for log analysis.

The analyzer is the most valuable feature.

The deployment is complex and has room for improvement.

I have been using the solution for five years.

The solution is stable.

The initial setup is complex. The deployment took a few hours.

The implementation was completed with an integrator.

We pay for an annual license.

I give the solution a six out of ten.

I do not recommend the solution.

We use this solution to actively pick up and report on all activities and connectivity going through the FortiGate firewall.

We like the fact that we can run minute-by-minute reporting form this solution.

We also appreciate that the interface of this solution is very good, and doesn't require a lot of configuration, updating, or maintenance.

We would like to see some improvement on the upgrade process around this solution. There are sometimes communication issues when a new version of the firewall is implemented, and it fails to report back to this product.

We would also like to be able to pull off incident reports and display them graphically using this solution.

We have been using this solution for about three years now.

The stability of this solution is okay. There is some room for improvement, and so we would rate the stability as an eight out of ten.

We have found this to be a fairly scalable solution.

The initial setup of this solution is very easy, and takes around three hours to complete the implementation.

We carried out the implementation using in-house resources.

The renewals for this solution are carried out yearly.

We would rate this solution a seven out of ten.