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Senior Systems Engineer at a pharma/biotech company with 51-200 employees
Real User
Top 20
Offers visibility and helps to analyze the traffic but improvement is needed in pricing
Pros and Cons
  • "Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them."
  • "Fortinet FortiAnalyzer needs to improve its pricing flexibility."

What is our primary use case?

Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them.

What is most valuable?

The solution provides visibility into traffic. We can view everything from one platform.

What needs improvement?

Fortinet FortiAnalyzer needs to improve its pricing flexibility. 

For how long have I used the solution?

I have been using the product for a couple of months. 

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What do I think about the stability of the solution?

I rate the tool's stability a seven out of ten. We have experienced downtime and glitches while using it. These were during the deployment stages, and the vendor helped to fix them. 

What do I think about the scalability of the solution?

I rate Fortinet FortiAnalyzer's scalability a nine out of ten. My company has 100 users. 

Which solution did I use previously and why did I switch?

I used Palo Alto Panorama before Fortinet FortiAnalyzer. I think Palo Alto Panorama is better. It offers more functionality. We typically need separate solutions for different needs with Fortinet FortiAnalyzer, but Palo Alto Panorama bundles everything into one package. Whether deploying and managing firewalls, analyzing traffic, or managing users, Palo Alto Panorama consolidates it into a single dashboard.

How was the initial setup?

Fortinet FortiAnalyzer's deployment is easy. 

What about the implementation team?

The tool's deployment was done by a third party. 

What's my experience with pricing, setup cost, and licensing?

I rate Fortinet FortiAnalyzer's pricing as five out of ten. 

What other advice do I have?

We recently switched to the product and are in the stages of a learning curve. I rate the overall product a five out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nikhil Katare - PeerSpot reviewer
Assistant Manager IT at Hamilton Housewares
Real User
Top 10
A reliable solution with no crashing issues and a good technical support
Pros and Cons
  • "Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
  • "Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer."

What is our primary use case?

Our organization uses Fortinet FortiAnalyzer for logging purposes, including looking and digging deeper into the logs. The second use of the solution is for reporting, especially when we need some bandwidth utilization report with specific applications being used. We even use the solution's alerting functionality, especially during scenarios when our interface goes down.

What is most valuable?

The solution's most important feature is how it allows us in our organization to monitor the traffic. The log analyzer is the most important and best feature of the solution, in my view.

What needs improvement?

Our organization desired a feature in the solution, but it was unavailable. Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer. We also wanted to be able to monitor the utilization of our internet proactively through the dashboard. Since such a facility is unavailable, we approached the technical team, who informed us that this task is not within their purview. The solution's failure to offer a centralized dashboard with certain essential capabilities is an area where the solution can improve. It would be highly beneficial if the solution offered a centralized dashboard to its users.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for two and a half years. Since we use Fortinet FortiAnalyzer 6.2.0 in our company, I would say that we are not working on the latest version of the solution. Also, we are customers of Fortinet FortiAnalyzer.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues. In short, the solution works fine.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten. Approximately five administrators and some others to whom I have given read-only access use the solution.

How are customer service and support?

Since I am quite satisfied with the technical support of the solution, I rate it a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process was quite good because the solution was user-friendly, and anyone could access and track the solution. Even though I rate this solution an initial setup somewhere between seven to eight out of ten, to be more specific, I rate it an eight. Also, in our company, we have deployed the solution on the cloud.

What was our ROI?

In our organization, we would say that the solution is worth its money. The solution comes into the picture when there is some drastic failure in our environment, and we need it while trying to find out what went wrong. So, the solution can give an in-depth analysis of such problems.

What's my experience with pricing, setup cost, and licensing?

I won't say the solution is too costly since it is available at a fair price.

What other advice do I have?

I would recommend the solution to those seeking a detailed view of what is going on in their environment. Also, I wish that a centralized dashboard is made available in Fortinet FortiAnalyzer so that a company does not have to look for a better alternative elsewhere since a centralized dashboard would suffice their requirements. Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
March 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
Ajeet Singh - PeerSpot reviewer
Network Engineer at Apollo Hospitals Enterprise Ltd
Real User
Efficient and user-friendly with a nice GUI
Pros and Cons
  • "The product works well with other products."
  • "Technical support could respond to queries faster."

What is our primary use case?

We are using the solution only for ticket logs and security logs, et cetera.

What is most valuable?

How the applications are working has been quite useful. It helps the users and how they are using the applications. We can see, for example, the utilization of all of the security fabric in a report. We are getting PDFs and Excel sheets that we can use to analyze everything, including how users are working on our internet services. We can generate reports quite easily.

It's been generally very efficient.

It is user-friendly and has a good GUI. 

The product works well with other products. 

The solution scales well. 

It's stable.

We found the pricing to be very reasonable. 

What needs improvement?

There are no areas that need to be improved. 

Technical support could respond to queries faster. 

For how long have I used the solution?

We've been using the solution for five or six years. 

What do I think about the stability of the solution?

It's stable and very easy to use. Everything is generated very easily. The performance has been fine.

What do I think about the scalability of the solution?

We have ten network engineers in India working on this product. There are between ten people directly working with it. 

In my location, we have 2,000 people and they are all users integrated into FortiAnalyzer. We are getting all logs for all these users through it. 

It is a very scalable solution.

How are customer service and support?

The technical support, we are taking from SNS team. Whenever the SNS team is talking on any ticket, they may get help from FortiGate. My concern is that they are taking too much time to respond. They should respond faster to requests for help. 

How would you rate customer service and support?

Neutral

How was the initial setup?

I have not installed or configured FortiAnalyzer. I came into this organization one year ago and it was already configured. I do not have that much of an idea about the installation.

I'm not sure what, if any, maintenance is required. 

What's my experience with pricing, setup cost, and licensing?

The pricing is very good. I'd rate it four out of five in terms of affordability.

What other advice do I have?

We are a customer and end-user.

Our firewall is FortiAnalyzer's 200D and it is not a new one. We are using the older one only. 

If an organization is using the FortiGate Firewall, then they should go with the FortiAnalyzer also. It is very helpful in terms of getting logs and tracking security threats. We can check the reports very easily.

I'd rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
João Carvalho - PeerSpot reviewer
TIO at Fundação de Serralves
Real User
Top 5
Useful for log management and endpoint protection
Pros and Cons
  • "The most valuable features of the solution are the reports and the playbooks."
  • "I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company for log management and to comply with requirements associated with endpoint protection and FortiGate, as well as with all the other solutions from Fortinet.

What is most valuable?

The most valuable features of the solution are the reports and the playbooks.

What needs improvement?

I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three years. I am an end user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Two people in my company use the product.

I use the solution in my company every day.

How are customer service and support?

I rate the technical support a nine out of ten.

Which solution did I use previously and why did I switch?

I have experience with some other solutions in the past. My company has not switched from the solution we use currently because we don't have an alternative product. My company does want to use an SIEM solution, and we purchased Fortinet FortiAnalyzer since it offered a bit of SIEM functionalities.

How was the initial setup?

My company took care of the tool's initial setup phase for our internal projects.

The solution is deployed on an on-premises model.

The solution can be deployed in two days.

What about the implementation team?

An implementer took care of the product's implementation process.

What was our ROI?

I have seen a return on investment from the use of the product. I rate the tool's ROI a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive.

What other advice do I have?

The log management capability has benefited our organization, and it is important because we need to write and send proactive information that playbooks can cater to, and the product also prevents my company's systems from being attacked.

I recommend the product to others since it is easy to work with and it works very well.

I don't know much about the artificial integration capabilities of the product, but the solution works to detect and analyze threats.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Works at renesas
Real User
Top 5
Easy to set up and enables separation of sections with clarity
Pros and Cons
  • "Separating sections or conditions on Fortinet FortiAnalyzer is quite clear."
  • "The product should be integrated with other third-party solutions for context exchange."

What is our primary use case?

We use the product to review firewall logs.

What is most valuable?

The solution works fine. Separating sections or conditions on Fortinet FortiAnalyzer is quite clear.

What needs improvement?

The product should be integrated with other third-party solutions for context exchange.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

The solution is stable. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. Around 20 to 30 IT employees in our organization use the solution. I would rate the scalability a nine out of ten.

How was the initial setup?

The product is easy to set up.

What other advice do I have?

Around 120 employees work in the technical and maintenance department. I would recommend the solution to other users. I don’t know whether FortiNAC can be integrated with the Fortinet FortiAnalyzer. I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Daniel Coleman - PeerSpot reviewer
CEO/CTO at Eunoia Design
Real User
It creates a central point of management and control, giving you real-time insight into what is going on.
Pros and Cons
  • "One of the most valuable features is the ability to analyze data in real-time using AR features to pull data from the industrial DB. You can know what is going on and see in milliseconds where the network is underperforming."
  • "The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation."

What is our primary use case?

We have multiple firewalls linked through a VPN. There is traffic from several branches and multiple points of failure, so you need to analyze this traffic to know what's coming in and going out. When you have more chains, there are more points of failure that can be exploited.  

I use FortiAnalyzer on-premise and on the cloud. I update the solution at least once a year. I always update the firewall to the latest edition, so I can have three months or four months to test it in the VM. I use even more products and also AWS and Azure Cloud. About 9 percent of my company is responsible for security and networking. Everybody's on my team works with FortiAnalyzer.

Our department has three security architects and four network engineers. They are beginning to place assistant administrators on the network. 

How has it helped my organization?

FortiAnanalyzer ensures you have an accurate view of all your devices, so you don't need to check each one. The analyzer creates a central point of management and control, giving you insight into what is going on. 

So you want to move through that traffic that's coming in as the lock the analyzer will like to analyze the traffic in real-time so you can know what is going on. Yeah, so you customize it to be able to analyze what you want it to be able to analyze.

What is most valuable?

One of the most valuable features is the ability to analyze data in real-time using AR features to pull data from the industrial DB. You can know what is going on and see in milliseconds where the network is underperforming. 

FortiAnalyzer also has good storage capacity for storing the logs. The notification capabilities are excellent, too. It sends alerts so always know what is going on. For example, if you're on a break and something goes wrong, it lets you know so can immediately go back and fix it. You don't need to be constantly sitting in front of it. 

What needs improvement?

The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation. 

They need to update guide so it's more aligned with what the UI shows. The guide has lots of stuff in it, there sometimes you still don't get it. It takes too long for a new version of the documentation to come out. It still works, but the problem is that the UI is completely different, so it's challenging to find things. 

For how long have I used the solution?

I have used FortiAnalyzer for the last three and a half years.

What do I think about the stability of the solution?

FortiAnalyzer is stable at the time of release. You don't have problems when you install it. There aren't configuration breaks that you have to go fix. When you update, the transition is smooth. 

What do I think about the scalability of the solution?

FortiAnalyzer is scalable.

How are customer service and support?

I have contacted Fortinet support once or twice, but not for FortiAnalyzer. Some of my clients had a problem with FortiGate and the traffic-shaping policy. The traffic-shaping policy in the later version of FortiGate doesn't work like it used to. 

Fortinet's technical support was dependable, helpful, and knowledgeable about the product. They were prompt and responsive, so it was good. I rate Fortinet support 10 out of 10. 

Which solution did I use previously and why did I switch?

I was using Cisco ASA before FortiAnalyzer. I started using SonicWall six years ago, and five years I discovered FortiGate. I find FortiAnalyzer easier to use than the other products.

How was the initial setup?

Setting up FortiAnalyzer is a bit complex for a beginner because you have a shallow understanding of what it is. Configuring the advanced features is somewhat challenging, but the basic setup isn't that tough. 

Setting up FortiAnalyzer takes around five to 10 minutes. I rate my setup experience 10 out of 10. After deployment, there isn't too much maintenance. It's just the usual updates. That's it.

What about the implementation team?

I do the setup in-house. If I'm setting FortiAnalyzer for a client, I will typically walk them through step by step with the team, so they know how to set it up and what everything does. 

What's my experience with pricing, setup cost, and licensing?

I rate FortiAnalyzer six out of 10 for affordability. FortiAnalyzer pricing isn't steady. It changes each quarter or year. That's one of the main problems in West Abaco because most businesses here are small or medium-sized enterprises. It makes budgeting complicated. You always want to pay the same price on the subscription.

At the same time, I think Fortinet pricing is reasonable compared to all the others. The value you get from Fortinet is better because it beats other vendors in terms of performance, functionality, and efficiency. New firewalls like Alexa are trying to compete in pricing, and people are looking into it to see, but Fortinet is good for now. However, they need to work on keeping the price consistent.  

What other advice do I have?

I rate FortiAnalyzer nine out of 10. My advice to anyone implementing FortiAnalyzer is to read about a product. If you do your homework, it's easier to set up. The next thing is to understand your environment, especially if you have multiple links over your network that leave you more vulnerable to attacks. 

The more links you have, the more exposed you are to attacks. It is possible that one link can be vulnerable, and you won't take notice.FortiAnalyzer is the best choice. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Bhaskar Rao - PeerSpot reviewer
Network manager admin at Yamaha
Real User
Top 5Leaderboard
Help global support, beneficial reports, and suitable for all business sizes
Pros and Cons
  • "The most valuable feature of Fortinet FortiAnalyzer is the capturing of traffic for reports."
  • "Fortinet FortiAnalyzer should come bundled with other Fortinet solutions. Additionally, the performance and updates could improve. They need to test their updates better so there are not as many bugs."

What is our primary use case?

Fortinet FortiAnalyzer is for log collection and reporting.

What is most valuable?

The most valuable feature of Fortinet FortiAnalyzer is the capturing of traffic for reports.

What needs improvement?

Fortinet FortiAnalyzer should come bundled with other Fortinet solutions. Additionally, the performance and updates could improve. They need to test their updates better so there are not as many bugs.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately 10 years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiAnalyzer is good.

We have approximately 2,800 people using this solution in my organization on a daily basis. 

The solution is suitable for all sized businesses.

How are customer service and support?

The support from Fortinet FortiAnalyzer is responsive. If the Indian support can support only the lowest priority work and the global team can support any kind of topic. The global support is experienced and technically sound. The Indian support can improve by having better knowledge.

Which solution did I use previously and why did I switch?

I have used Palo Alto and when comparing it to Fortinet FortiAnalyzer, Palo Alto is better. However, it is priced too high.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer is simple.

I rate the initial setup of Fortinet FortiAnalyzer a four out of five.

What about the implementation team?

We did the deployment of the solution in-house.

What's my experience with pricing, setup cost, and licensing?

We pay approximately $11,000 for a three-year license to use Fortinet FortiAnalyzer. When we compared the price of this solution to others it is not expensive. Palo Alto is a more expensive solution.

I rate the price from Fortinet FortiAnalyzer a four out of five.

What other advice do I have?

My advice to others is if there are not any budget restraints then I would recommend choosing Palo Alto or FireEye. If there is a budget then Fortinet FortiAnalyzer is good.

I rate Fortinet FortiAnalyzer an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
LucaTurano - PeerSpot reviewer
IT Manager at City Green Light Srl
Real User
Top 10
Good FortiSoc and FortiView features with an easy initial setup
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "It doesn't easily integrate with other solutions."

What is our primary use case?

I primarily use the solution to analyze issues with internet connections and traffic.

What is most valuable?

The initial setup is pretty straightforward. 

The FortiView is very useful. 

FortiSoc is a good feature. 

The interface has been fine.

It's stable. 

The solution can scale.

Support has been helpful overall. 

What needs improvement?

Overall, the solution works well. I don't have any issues with it. 

We'd like to figure out the best way to configure it. 

It doesn't easily integrate with other solutions. However, we don't integrate it with anything at the moment. We don't even integrate it with Fortigate.

For how long have I used the solution?

I've been using the solution for three or four years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We can scale the solution, at least, according to our configuration.

About 200 people are using it in my company. 

We will likely expand usage in the future. 

How are customer service and support?

Technical support has been good. They are helpful and responsive. 

Which solution did I use previously and why did I switch?

We did not use any other product previously. 

How was the initial setup?

The initial setup process is simple. For me, it is not so complex. I have a good understanding of the process. We've been recently raining on the setup of the system often. The last session we did was two months ago. Every year, we look at the system with our specialist.

The implementation takes about two days. 

We have one administrator that handles maintenance. 

What about the implementation team?

I handled the initial setup myself with the help of a specialist. We do implementations and training. However, now and going forward, we will be independent of the specialist.  

What's my experience with pricing, setup cost, and licensing?

The pricing is fine. I cannot speak to the exact cost of the solution. There may be a feature or two that would cost more. However, we do not use any at the moment that adds to the price. 

What other advice do I have?

I'm an end-user. 

This is a good solution for monitoring and does offer a firewall as well.

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.