I use the solution in my company to analyze logs and generate reports.
Engineer at HINDUSTAN URVARAK & RASAYAN LIMITED
Useful to analyze logs and generate reports
Pros and Cons
- "The most valuable features of the solution are report generation and traffic logs."
- "I need some improvements in the support team since it is an area where there are certain shortcomings."
What is our primary use case?
What is most valuable?
The most valuable features of the solution are report generation and traffic logs. The online traffic report in Fortinet FortiAnalyzer is very good. There are different types of reports that one can generate with the tool.
What needs improvement?
From my point of view, I think everything is okay with the product.
I need some improvements in the support team since it is an area where there are certain shortcomings.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for six months.
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Fortinet FortiAnalyzer
January 2025
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What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
The IT team in our company uses the product for report generation. There are around 200 users in our organization, including our core IT team.
My company gets the product updated with the help of Fortinet's support team. My organization downloads the tool's firmware and updates the solution. The tool offers an easy setup phase.
How are customer service and support?
I am a little bit disappointed with the support offered by Fortinet. Sometimes, the support team does not offer timely support or respond to our company's queries. Every time, the support team asks for logs and configuration from my company. Dealing with the support team is a very tedious task. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
When it came to monitoring and reporting purposes, I used to only use FortiGate's inbuilt features for logs and traffic monitoring. It was only after a while that my company started to use Fortinet FortiAnalyzer.
How was the initial setup?
I rate the product's initial setup phase a ten out of ten, where one means it was a difficult process, and ten means it was an easy phase.
The solution can be deployed in a day.
What's my experience with pricing, setup cost, and licensing?
The product's prices are a bit higher than the other solutions available in the market, but I would say that the tool's quality and support are areas that are good.
What other advice do I have?
Regarding the support, if a customer wants to support or any technical help with the area of configuration, I think the support team must in a timely manner help the customers and understand their problems.
I rate the tool a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 29, 2024
Flag as inappropriateSenior Systems Engineer at a pharma/biotech company with 51-200 employees
Offers visibility and helps to analyze the traffic but improvement is needed in pricing
Pros and Cons
- "Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them."
- "Fortinet FortiAnalyzer needs to improve its pricing flexibility."
What is our primary use case?
Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them.
What is most valuable?
The solution provides visibility into traffic. We can view everything from one platform.
What needs improvement?
Fortinet FortiAnalyzer needs to improve its pricing flexibility.
For how long have I used the solution?
I have been using the product for a couple of months.
What do I think about the stability of the solution?
I rate the tool's stability a seven out of ten. We have experienced downtime and glitches while using it. These were during the deployment stages, and the vendor helped to fix them.
What do I think about the scalability of the solution?
I rate Fortinet FortiAnalyzer's scalability a nine out of ten. My company has 100 users.
Which solution did I use previously and why did I switch?
I used Palo Alto Panorama before Fortinet FortiAnalyzer. I think Palo Alto Panorama is better. It offers more functionality. We typically need separate solutions for different needs with Fortinet FortiAnalyzer, but Palo Alto Panorama bundles everything into one package. Whether deploying and managing firewalls, analyzing traffic, or managing users, Palo Alto Panorama consolidates it into a single dashboard.
How was the initial setup?
Fortinet FortiAnalyzer's deployment is easy.
What about the implementation team?
The tool's deployment was done by a third party.
What's my experience with pricing, setup cost, and licensing?
I rate Fortinet FortiAnalyzer's pricing as five out of ten.
What other advice do I have?
We recently switched to the product and are in the stages of a learning curve. I rate the overall product a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 14, 2024
Flag as inappropriateBuyer's Guide
Fortinet FortiAnalyzer
January 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Assistant Manager IT at Hamilton Housewares
A reliable solution with no crashing issues and a good technical support
Pros and Cons
- "Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
- "Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer."
What is our primary use case?
Our organization uses Fortinet FortiAnalyzer for logging purposes, including looking and digging deeper into the logs. The second use of the solution is for reporting, especially when we need some bandwidth utilization report with specific applications being used. We even use the solution's alerting functionality, especially during scenarios when our interface goes down.
What is most valuable?
The solution's most important feature is how it allows us in our organization to monitor the traffic. The log analyzer is the most important and best feature of the solution, in my view.
What needs improvement?
Our organization desired a feature in the solution, but it was unavailable. Our organization wants the solution to be able to provide us access to a centralized dashboard that displays a log view for all firewalls under Fortinet FortiAnalyzer. We also wanted to be able to monitor the utilization of our internet proactively through the dashboard. Since such a facility is unavailable, we approached the technical team, who informed us that this task is not within their purview. The solution's failure to offer a centralized dashboard with certain essential capabilities is an area where the solution can improve. It would be highly beneficial if the solution offered a centralized dashboard to its users.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for two and a half years. Since we use Fortinet FortiAnalyzer 6.2.0 in our company, I would say that we are not working on the latest version of the solution. Also, we are customers of Fortinet FortiAnalyzer.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues. In short, the solution works fine.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten. Approximately five administrators and some others to whom I have given read-only access use the solution.
How are customer service and support?
Since I am quite satisfied with the technical support of the solution, I rate it a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process was quite good because the solution was user-friendly, and anyone could access and track the solution. Even though I rate this solution an initial setup somewhere between seven to eight out of ten, to be more specific, I rate it an eight. Also, in our company, we have deployed the solution on the cloud.
What was our ROI?
In our organization, we would say that the solution is worth its money. The solution comes into the picture when there is some drastic failure in our environment, and we need it while trying to find out what went wrong. So, the solution can give an in-depth analysis of such problems.
What's my experience with pricing, setup cost, and licensing?
I won't say the solution is too costly since it is available at a fair price.
What other advice do I have?
I would recommend the solution to those seeking a detailed view of what is going on in their environment. Also, I wish that a centralized dashboard is made available in Fortinet FortiAnalyzer so that a company does not have to look for a better alternative elsewhere since a centralized dashboard would suffice their requirements. Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at Apollo Hospitals Enterprise Ltd
Efficient and user-friendly with a nice GUI
Pros and Cons
- "The product works well with other products."
- "Technical support could respond to queries faster."
What is our primary use case?
We are using the solution only for ticket logs and security logs, et cetera.
What is most valuable?
How the applications are working has been quite useful. It helps the users and how they are using the applications. We can see, for example, the utilization of all of the security fabric in a report. We are getting PDFs and Excel sheets that we can use to analyze everything, including how users are working on our internet services. We can generate reports quite easily.
It's been generally very efficient.
It is user-friendly and has a good GUI.
The product works well with other products.
The solution scales well.
It's stable.
We found the pricing to be very reasonable.
What needs improvement?
There are no areas that need to be improved.
Technical support could respond to queries faster.
For how long have I used the solution?
We've been using the solution for five or six years.
What do I think about the stability of the solution?
It's stable and very easy to use. Everything is generated very easily. The performance has been fine.
What do I think about the scalability of the solution?
We have ten network engineers in India working on this product. There are between ten people directly working with it.
In my location, we have 2,000 people and they are all users integrated into FortiAnalyzer. We are getting all logs for all these users through it.
It is a very scalable solution.
How are customer service and support?
The technical support, we are taking from SNS team. Whenever the SNS team is talking on any ticket, they may get help from FortiGate. My concern is that they are taking too much time to respond. They should respond faster to requests for help.
How would you rate customer service and support?
Neutral
How was the initial setup?
I have not installed or configured FortiAnalyzer. I came into this organization one year ago and it was already configured. I do not have that much of an idea about the installation.
I'm not sure what, if any, maintenance is required.
What's my experience with pricing, setup cost, and licensing?
The pricing is very good. I'd rate it four out of five in terms of affordability.
What other advice do I have?
We are a customer and end-user.
Our firewall is FortiAnalyzer's 200D and it is not a new one. We are using the older one only.
If an organization is using the FortiGate Firewall, then they should go with the FortiAnalyzer also. It is very helpful in terms of getting logs and tracking security threats. We can check the reports very easily.
I'd rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
TIO at Fundação de Serralves
Useful for log management and endpoint protection
Pros and Cons
- "The most valuable features of the solution are the reports and the playbooks."
- "I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required."
What is our primary use case?
I use the solution in my company for log management and to comply with requirements associated with endpoint protection and FortiGate, as well as with all the other solutions from Fortinet.
What is most valuable?
The most valuable features of the solution are the reports and the playbooks.
What needs improvement?
I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for three years. I am an end user of the solution.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
Two people in my company use the product.
I use the solution in my company every day.
How are customer service and support?
I rate the technical support a nine out of ten.
Which solution did I use previously and why did I switch?
I have experience with some other solutions in the past. My company has not switched from the solution we use currently because we don't have an alternative product. My company does want to use an SIEM solution, and we purchased Fortinet FortiAnalyzer since it offered a bit of SIEM functionalities.
How was the initial setup?
My company took care of the tool's initial setup phase for our internal projects.
The solution is deployed on an on-premises model.
The solution can be deployed in two days.
What about the implementation team?
An implementer took care of the product's implementation process.
What was our ROI?
I have seen a return on investment from the use of the product. I rate the tool's ROI a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive.
What other advice do I have?
The log management capability has benefited our organization, and it is important because we need to write and send proactive information that playbooks can cater to, and the product also prevents my company's systems from being attacked.
I recommend the product to others since it is easy to work with and it works very well.
I don't know much about the artificial integration capabilities of the product, but the solution works to detect and analyze threats.
I rate the overall tool an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: May 15, 2024
Flag as inappropriateEasy to set up and enables separation of sections with clarity
Pros and Cons
- "Separating sections or conditions on Fortinet FortiAnalyzer is quite clear."
- "The product should be integrated with other third-party solutions for context exchange."
What is our primary use case?
We use the product to review firewall logs.
What is most valuable?
The solution works fine. Separating sections or conditions on Fortinet FortiAnalyzer is quite clear.
What needs improvement?
The product should be integrated with other third-party solutions for context exchange.
For how long have I used the solution?
I have been using the solution for the past two years.
What do I think about the stability of the solution?
The solution is stable. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable. Around 20 to 30 IT employees in our organization use the solution. I would rate the scalability a nine out of ten.
How was the initial setup?
The product is easy to set up.
What other advice do I have?
Around 120 employees work in the technical and maintenance department. I would recommend the solution to other users. I don’t know whether FortiNAC can be integrated with the Fortinet FortiAnalyzer. I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at TiThink
Good for diagnostics, assists in preventing attacks, and is reliable
Pros and Cons
- "It is very stable and reliable."
- "The solution is expensive."
What is our primary use case?
We have some customers that have more than just two branches, and we use FortiManager to manage the network and have FortiAnalyzer in case we have an attack or need more information to understand when something happens. If you have some sort of loss, it's very difficult to identify what is happening without this solution's help.
What is most valuable?
The solution helps prevent attacks, and in the event of an attack, it can act as a forensic device, which is very useful. We find it helpful for diagnostic purposes.
It helps, when you have several smaller firewalls, to manage the monitoring.
The solution is scalable.
It is very stable and reliable.
What needs improvement?
It can be a difficult solution to sell.
The solution is expensive.
The customer needs to have extensive knowledge in order to use the solution properly.
For how long have I used the solution?
I've used the solution for a few months. We started using it last year around August. It's been around seven months or so.
What do I think about the stability of the solution?
The solution is stable and reliable. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have different customers and are managing the network. We might have 500 people using the solution and maybe eight to ten customers utilizing the solution.
The solution is expensive. However, the issue is the cost. It will be expensive to scale. That said, if you want to expand, you can. I'd rate the scalability nine out of ten.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
We have seven people available to handle the deployment and maintenance of the product. They are engineers.
What's my experience with pricing, setup cost, and licensing?
The solution can be a bit expensive. I cannot speak to the exact costs. There are no hidden fees attached to the service.
What other advice do I have?
We are a Fortinet partner.
I'd recommend the solution to others. I would rate the product eight out of ten.
While I do not use it often, I find it can be difficult to identify when we have an issue to identify what happened. It would be helpful if there was some sort of business intelligence tool attached to it. Or, perhaps it is due to the fact that we may lack a certain level of training in this area.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
CEO/CTO at Eunoia Design
It creates a central point of management and control, giving you real-time insight into what is going on.
Pros and Cons
- "One of the most valuable features is the ability to analyze data in real-time using AR features to pull data from the industrial DB. You can know what is going on and see in milliseconds where the network is underperforming."
- "The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation."
What is our primary use case?
We have multiple firewalls linked through a VPN. There is traffic from several branches and multiple points of failure, so you need to analyze this traffic to know what's coming in and going out. When you have more chains, there are more points of failure that can be exploited.
I use FortiAnalyzer on-premise and on the cloud. I update the solution at least once a year. I always update the firewall to the latest edition, so I can have three months or four months to test it in the VM. I use even more products and also AWS and Azure Cloud. About 9 percent of my company is responsible for security and networking. Everybody's on my team works with FortiAnalyzer.
Our department has three security architects and four network engineers. They are beginning to place assistant administrators on the network.
How has it helped my organization?
FortiAnanalyzer ensures you have an accurate view of all your devices, so you don't need to check each one. The analyzer creates a central point of management and control, giving you insight into what is going on.
So you want to move through that traffic that's coming in as the lock the analyzer will like to analyze the traffic in real-time so you can know what is going on. Yeah, so you customize it to be able to analyze what you want it to be able to analyze.
What is most valuable?
One of the most valuable features is the ability to analyze data in real-time using AR features to pull data from the industrial DB. You can know what is going on and see in milliseconds where the network is underperforming.
FortiAnalyzer also has good storage capacity for storing the logs. The notification capabilities are excellent, too. It sends alerts so always know what is going on. For example, if you're on a break and something goes wrong, it lets you know so can immediately go back and fix it. You don't need to be constantly sitting in front of it.
What needs improvement?
The UI could use some improvement. It can be tough for a beginner to navigate because you don't know what to do even if you read the guide. I've talked to some users who said that they couldn't figure out what to do even after looking at the documentation.
They need to update guide so it's more aligned with what the UI shows. The guide has lots of stuff in it, there sometimes you still don't get it. It takes too long for a new version of the documentation to come out. It still works, but the problem is that the UI is completely different, so it's challenging to find things.
For how long have I used the solution?
I have used FortiAnalyzer for the last three and a half years.
What do I think about the stability of the solution?
FortiAnalyzer is stable at the time of release. You don't have problems when you install it. There aren't configuration breaks that you have to go fix. When you update, the transition is smooth.
What do I think about the scalability of the solution?
FortiAnalyzer is scalable.
How are customer service and support?
I have contacted Fortinet support once or twice, but not for FortiAnalyzer. Some of my clients had a problem with FortiGate and the traffic-shaping policy. The traffic-shaping policy in the later version of FortiGate doesn't work like it used to.
Fortinet's technical support was dependable, helpful, and knowledgeable about the product. They were prompt and responsive, so it was good. I rate Fortinet support 10 out of 10.
Which solution did I use previously and why did I switch?
I was using Cisco ASA before FortiAnalyzer. I started using SonicWall six years ago, and five years I discovered FortiGate. I find FortiAnalyzer easier to use than the other products.
How was the initial setup?
Setting up FortiAnalyzer is a bit complex for a beginner because you have a shallow understanding of what it is. Configuring the advanced features is somewhat challenging, but the basic setup isn't that tough.
Setting up FortiAnalyzer takes around five to 10 minutes. I rate my setup experience 10 out of 10. After deployment, there isn't too much maintenance. It's just the usual updates. That's it.
What about the implementation team?
I do the setup in-house. If I'm setting FortiAnalyzer for a client, I will typically walk them through step by step with the team, so they know how to set it up and what everything does.
What's my experience with pricing, setup cost, and licensing?
I rate FortiAnalyzer six out of 10 for affordability. FortiAnalyzer pricing isn't steady. It changes each quarter or year. That's one of the main problems in West Abaco because most businesses here are small or medium-sized enterprises. It makes budgeting complicated. You always want to pay the same price on the subscription.
At the same time, I think Fortinet pricing is reasonable compared to all the others. The value you get from Fortinet is better because it beats other vendors in terms of performance, functionality, and efficiency. New firewalls like Alexa are trying to compete in pricing, and people are looking into it to see, but Fortinet is good for now. However, they need to work on keeping the price consistent.
What other advice do I have?
I rate FortiAnalyzer nine out of 10. My advice to anyone implementing FortiAnalyzer is to read about a product. If you do your homework, it's easier to set up. The next thing is to understand your environment, especially if you have multiple links over your network that leave you more vulnerable to attacks.
The more links you have, the more exposed you are to attacks. It is possible that one link can be vulnerable, and you won't take notice.FortiAnalyzer is the best choice.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: January 2025
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