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reviewer930837 - PeerSpot reviewer
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Feb 10, 2022
User-friendly, easy to deploy and simple to create reports
Pros and Cons
  • "The solution is quite easy to deploy."
  • "The solution should be more price competitive."

How has it helped my organization?

The clients using this solution have wifi for their guests and for their own users. They want to know which user has used their wifi to access the internet, and probably use this knowledge for a kind of security management purpose.

What is most valuable?

The solution is quite easy to deploy. For the user, they don't need to have a lot of technical know-how. It is easy to generate the report for review by the management.

The solution is stable and reliable.

We have not faced any scalability issues.

What needs improvement?

The solution should be more price competitive.

For how long have I used the solution?

I've used the solution for one or two years. I used it on a recent project.

However, the first time I used this product was in 2006 for our own infrastructure. We are not using it in our infrastructure anymore.

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What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

What do I think about the scalability of the solution?

In terms of scalability, it really depends. For our customer, the SME customer, not that many people need it. If you talk about scalability around analysis, related to the hub and space, the hub disk size, and the capacity of the box, for the on-prem model, we need to choose it with some buffer. We can't foresee any scalability issue for that customer. 

We only have one client on the solution. 

How are customer service and support?

While I haven't directly dealt with technical support, I have not heard any complaints from my colleagues that may have. I would say that the support has been satisfactory for the moment.

How was the initial setup?

The initial setup is pretty straightforward. That said, I didn't handle it directly. We had an internal team that did the implementation. 

Most of the time, one engineer is sufficient for a small deployment, just two AP, one firewall, and one analyzer.

What about the implementation team?

The implementation work was done by my engineers. We did not need any outside assistance from any integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

I can't remember if they have a new license for software maintenance. They have maintenance that is charged annually. Unlike a firewall, they have a UTM license you need to pay annually and then only an annual maintenance cost for the hardware, for FortiAnalyzer.

I'm not sure what the exact price is at the moment. However, my understanding is the pricing could be better.

What other advice do I have?

I would recommend the solution to others. We have been happy with its overall capabilities. I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1718736 - PeerSpot reviewer
Vice President of Innovation and Customer Solutions at a tech services company with 201-500 employees
Real User
Nov 24, 2021
Useful reports, scalable, and priced well
Pros and Cons
  • "The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well."
  • "The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release."

What is our primary use case?

We're a managed service provider and we use Fortinet FortiAnalyzer to generate reports for our customers. We manage our customer's Fortinet environment and FortiAnalyzer allows us to send a monthly report or on-demand report to our customers.

What is most valuable?

The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well.

What needs improvement?

The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release.

In a future release, if they could turn they could turn Fortinet FortiAnalyzer into a multi-vendor supporting tool it would be awesome. However, I do not think this will happen.

For how long have I used the solution?

I used Fortinet FortiAnalyzer for approximately two years.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

Fortinet FortiAnalyzer is easy to scale. We have approximately 50-100 employees using this solution.

Which solution did I use previously and why did I switch?

We have other log analyzers, but we have found with Fortinet FortiAnalyzerwhen you have a Fortinet environment, it's fully integrated. This was what we were looking for, we were not looking for multi-vendor solutions, we were looking for the best log analysis tool for Fortinet.

How was the initial setup?

The solution is easy to set up.

What's my experience with pricing, setup cost, and licensing?

We found the price of Fortinet FortiAnalyzer to be reasonable.

What other advice do I have?

I would advise those wanting to use Fortinet FortiAnalyzer to use an MSP, to use a managed service provider, they can call us.

I rate Fortinet FortiAnalyzer an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Fortinet FortiAnalyzer
March 2026
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reviewer953235 - PeerSpot reviewer
Security Engineer at a recreational facilities/services company with 10,001+ employees
Real User
Nov 7, 2021
It runs very well on its own and doesn't really need much TLC
Pros and Cons
  • "FortiAnalyzer has a robust ability to find a compromised host on your network, and when you identify a compromised host, you can address it."
  • "Though FortiAnalyzer has improved over the last few versions, the user interface still has room for improvement. It's a bit dated-looking."

What is our primary use case?

The normal use case for FortiAnalyzer is log review, log analysis, etc.

How has it helped my organization?

FortiAnalyzer makes it much easier for us to find an apparently compromised host on the network.

What is most valuable?

FortiAnalyzer has a robust ability to find a compromised host on your network, and when you identify a compromised host, you can address it.

What needs improvement?

Though FortiAnalyzer has improved over the last few versions, the user interface still has room for improvement. It's a bit dated-looking. I guess that's the nicest way to describe it. In FortiAnalyzer, I would like the ability to turn off some of the services. So, for example, FortiAnalyzer can take data from FortiCamera products and turn off the FortiCamera stuff to lighten the load on the box or turn off the FortiSock product.

For how long have I used the solution?

I've been using FortiAnalyzer for about seven years.

What do I think about the stability of the solution?

FortiAnalyzer is really stable. It runs very well on its own and doesn't really need much TLC. It's a good product.

What do I think about the scalability of the solution?

It's pretty scalable. The units that we have are the right size for the amount of stuff that we're running, but they do have products that scale up to handle significantly more Fortigate firewalls in log stuff than we do. I would say about 20 people use FortiAnalyzer. There's me, the security engineer, and the network engineering team, which uses it to look at stuff on the firewalls or check the firewall logs. And our information security group uses it to look at stuff that's going on with the firewalls as well as compromised hosts. It is being used pretty well as we get further down the path of deploying our FortiGate-managed endpoint product. There'll be more users and probably more use cases for it in the future.

Which solution did I use previously and why did I switch?

I haven't really used a different solution previously. We've always used FortiAnalyzer in concert with Splunk.

How was the initial setup?

FortiAnalyzer is a pretty straightforward product to deploy. It took half a day to deploy a pair of FortiAnalyzers and set them up in high availability mode. I deployed it by myself. These are hardware appliances, so there were a couple of devices that needed to be racked, powered, and configured.

What's my experience with pricing, setup cost, and licensing?

I believe that these devices were procured with a five-year maintenance and support license up front. I work at a university, so the vendor provides a considerable higher ed discount.

Which other solutions did I evaluate?

It's all part of our Fortinet ecosystem, so we didn't really consider alternatives. I have a significant investment in FortiGate firewalls, so it just made sense to add FortiAnalyzer.

What other advice do I have?

I rate FortiAnalyzer eight out of 10. It does an outstanding job of what it does. But the vendor doesn't necessarily live up to the hype, which is why it only got an eight out of 10. There's a lot of hype about the Fortinet security fabric. But for the large customers that buy their large firewalls and deploy them in infrastructure components, the Fortinet fabric does not work. If you are considering FortiAnalyzer, I suggest having a complete understanding of how your firewall infrastructure works in terms of what data you're going to and from it for analysis and what you're looking for in that analysis.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmet Coruk - PeerSpot reviewer
Co-founder at Korunet
Real User
Oct 3, 2021
User-friendly interface with a quick response and good analytics
Pros and Cons
  • "FortiAnalyzer has a user-friendly interface with a quick response and good analytics. It's very secure because it's taking the log from the devices on a secure channel, so there is no problem with that in your network."
  • "The cost of FortiAnalyzer could be cheaper, especially when you are installing to a VM. For 90 percent of customers, the VM solution is enough."

What is our primary use case?

For most of our customers, we are installing FortiAnalyzer as a VM-based solution. We installed a big analyzer for just one customer because they needed too much storage capacity. We have about 10 clients using it currently.

How has it helped my organization?

We prepare reports for our customers, and when the manager sees them, he's pleased. They show how many users connected, how many attacks happened, and the number of attacks stopped. The management of the IP depends on your report, so the customers need it. We are customizing these reports every day or every week, depending on what the customers need. We send emails with these reports, and the managers are also pleased about it. Also, technical guys are thrilled because they can solve problems very quickly. It's working on the SQL Server, so techs can do a quick search in real-time and see everything in the port analyzer's interface query.

What is most valuable?

FortiAnalyzer has a user-friendly interface with a quick response and good analytics. It's very secure because it's taking the log from the devices on a secure channel, so there is no problem with that in your network. Because you're getting the information from a secure channel, it's also possible to back it up in a storage solution. 

For how long have I used the solution?

We have been installing FortiAnalyzer bundled with other products for about six or seven years.

How was the initial setup?

Setting up FortiAnalyzer is very straightforward. It takes just 30 minutes or less. With our installation, we sent our FortiGates log, email logs, and other logs for the three devices we're currently running to the analyzers we are using within the public architecture.

What's my experience with pricing, setup cost, and licensing?

The license depends on the storage capacity. If you want to take a log of up to 1 gigabyte daily, it's free, if I remember correctly. But if you want 5 gigabytes daily, it's licensed at different prices. The cost of FortiAnalyzer could be cheaper, especially when you are installing to a VM. For 90 percent of customers, the VM solution is enough. 

What other advice do I have?

I would rate FortiAnalyzer 10 out of 10

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1386216 - PeerSpot reviewer
Conseiller en architecture technologique at a government with 1-10 employees
Real User
Mar 13, 2021
Stable with good technical support and a good user experience
Pros and Cons
  • "The user interface is good and it is quite easy to use."
  • "From my point of view, at this time, the solution isn't lacking any features or functionalities."

What is our primary use case?

We primarily use the solution in order to analyze data.

If you have two devices that need to communicate with each other, so you can see where any issue is as you can see every single communication. It shows the flux of communication.

What is most valuable?

The most valuable aspect of the solution is its ability to pinpoint where the issue is. If two devices need to communicate together, you can see which interfaces they are using. 

The stability has been very good so far. We haven't had any issues with it.

Technical support is always quite responsive and very helpful.

Overall, the product is quite good. It integrates well and has good reporting and logging.

The user interface is good and it is quite easy to use.

What needs improvement?

From my point of view, at this time, the solution isn't lacking any features or functionalities. It's very complete for our purposes.

For how long have I used the solution?

I've been working with the solution for less than a year. It's still quite new to me.

What do I think about the stability of the solution?

The product has been quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its been reliable in terms of performance overall.

What do I think about the scalability of the solution?

I can't speak to the scalability. It's not an aspect of the solution I've tried to deal with. I'm unsure if it expands easily or if it would be difficult to do so.

How are customer service and technical support?

I personally have opened two tickets with technical support in the past and everything has gone very well. They were knowledgeable and responsive and they helped me solve the issues. I have no complaints about their level of service. I've been very satisfied with them.

How was the initial setup?

By the time I joined my current organization, the solution was already installed and configured. Unfortunately, I was not a part of the process and therefore can speak to how easy or difficult it was.

What's my experience with pricing, setup cost, and licensing?

I don't handle the licensing or the costs. I can't speak to how much it is for our company or if it is expensive or affordable. I'm not privy to that kind of information.

That said, it's my understanding, as a comparison, that Fortinet products are cheaper than their Cisco counterparts.

What other advice do I have?

We just installed our latest version a few weeks ago. It's the brand-new version of the product.

For those considering the solution, I've been told that it's cheaper to buy Fortinet or FortiGate instead of buying Cisco ASA. If cost is a concern, it might be a good idea to look at Fortinet.

We are just customers and end-users of Fortinet. We don't have a business relationship with them.

Overall, I would rate the solution at an eight out of ten. It's largely been very good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2385126 - PeerSpot reviewer
Head Cyberdefense at a tech vendor with 5,001-10,000 employees
MSP
Top 5
May 16, 2024
Offers fast report generation and logging with easy deployment
Pros and Cons
  • "Report generation is very easy"
  • "The upgradation process is slow"

What is our primary use case?

As part of a company, we manage customers of Fortinet FortiAnalyzer. The solution is used to analyze and locate traffic in a particular network. 

How has it helped my organization?

Fortinet FortiAnalyzer has helped my organization improve operational efficiency. The company has been using it for ten years. 

What is most valuable?

Report generation is very easy when using Fortinet FortiAnalyzer. Checking and reading the logs becomes seamless with the solution. Fortinet FortiAnalyzer also allows fast logging on a license when requesting information. For example, when you are trying to locate a logged destination or using the tool to find an error or fault, the basic networking is very fast. 

What needs improvement?

The upgrade process for Fortinet FortiAnalyzer is slow. 

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four years. 

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is a stable product. 

What do I think about the scalability of the solution?

The solution is highly scalable. 

How was the initial setup?

It's easy to deploy Fortinet FortiAnalyzer. The solution needs to be upgraded every two or three years. The product is very easy to maintain. 

What's my experience with pricing, setup cost, and licensing?

Due to the multiple features and the large environment compatibility, the solution is quite expensive. I would rate the pricing an eight out of ten. 

Which other solutions did I evaluate?

At our company, Kibana is sometimes used to pull logs and develop graphical representations from it. 

What other advice do I have?

I would rate the solution an eight out of ten. I would advise others never to jump into upgrading to the latest firmware; wait until the present environment products are being used. There have been bad releases in the past, so everyone needs to carefully analyze options. 

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Security Manager at a computer software company with 11-50 employees
Real User
Top 5
Apr 11, 2023
Scales well, helpful GUI, and useful automation
Pros and Cons
  • "The most valuable features of Fortinet FortiAnalyzer are the GUI and there is automation that can be done with playbooks and mini-books."
  • "Fortinet FortiAnalyzer can improve by introducing integration with other Fortinet solutions with automation with one interface would be helpful."

What is our primary use case?

My clients mainly use Fortinet FortiAnalyzer for the log and automation.

This solution can be deployed on-premise and on the cloud.

What is most valuable?

The most valuable features of Fortinet FortiAnalyzer are the GUI and there is automation that can be done with playbooks and mini-books.

What needs improvement?

Fortinet FortiAnalyzer can improve by introducing integration with other Fortinet solutions with automation with one interface would be helpful.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately four years.

What do I think about the stability of the solution?

The stability of Fortinet FortiAnalyzer is good.

I rate the stability of Fortinet FortiAnalyzer a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

This solution is suitable for all sized companies.

I rate the scalability of Fortinet FortiAnalyzer a nine out of ten.

How are customer service and support?

My clients had a mixed experience with the support from Fortinet FortiAnalyzer. Some had good experiences and others had poor experiences.

I rate the support of Fortinet FortiAnalyzer a ten out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

My customers have tried Palo Alto Panorama and we only had positive feedback from Fortinet FortiAnalyzer.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer is simple.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiAnalyzer is expensive.

I rate the price of Fortinet FortiAnalyzer a ten out of ten.

What other advice do I have?

I rate Fortinet FortiAnalyzer a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1217868 - PeerSpot reviewer
Information security officer at a financial services firm with 1-10 employees
Real User
Feb 16, 2023
Good value for money, works well with other Fortinet solutions, and has helpful support
Pros and Cons
  • "The log events are quite useful for us."
  • "We'd like to see more embedded features."

What is our primary use case?

The solution is used for grabbing logs. It is designed for log aggregation of all Fortigate firewalls and to give visibility of traffic and usage. 

What is most valuable?

The log events are quite useful for us. The events aggregation from various Fortigate products makes it very helpful.

Technical support is helpful.

The stability is excellent.

This is a highly scalable product.

The setup is straightforward. 

What needs improvement?

We'd like to see more embedded features.

We'd like to see more SIEM capabilities. I'd love to see this merged with FortiSIEM for example. 

For how long have I used the solution?

I've been using the solution for around 20 years. 

What do I think about the stability of the solution?

The stability is great. I'd rate it ten out of ten for reliability. We rarely have any issues. 

What do I think about the scalability of the solution?

You pay compared to the volume of logs you collect. It is very scalable. It's highly expandable. On a scale from one to ten, I'd rate the scalability ten out of ten. 

We have less than five network engineers using the product. 

How are customer service and support?

I've dealt with support in the past and found them helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use a variety of Fortigate products.

We did not use a different vendor previously. There is no other real option. We did try to use the free version of Splunk. We moved to Fortianalyzer as it works better in Fortinet products. Splunk is harder to fit into other Fortinet products. 

How was the initial setup?

The installation process only takes a couple of hours. It is easy to install. 

The maintenance is very minimal. One person can handle maintenance tasks. 

What about the implementation team?

We do use specialized consultants occasionally. However, I have been able to do it by myself as well in the past.

What's my experience with pricing, setup cost, and licensing?

I cannot speak of the exact price. Someone else manages the contract. However, you do get good value for your money. It's not overly expensive. 

As it is on-premises, you do need some on-prem resources. You need a traditional hypervisor and need the ability to host the solution on your premises. 

What other advice do I have?

We're customers and end-users. 

We are using the latest version of the solution typically. 

I'd recommend the solution to other users. 

I would rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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