We basically use it for security. We are using the latest version.
Jr. Engineer at a computer software company with 5,001-10,000 employees
Stable and scalable with robust security and performance
Pros and Cons
- "Its robust security and performance are the two main features. We also use the log reporting feature."
- "We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet. Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes."
What is our primary use case?
What is most valuable?
Its robust security and performance are the two main features. We also use the log reporting feature.
What needs improvement?
We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet.
Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for three years.
Buyer's Guide
Fortinet FortiAnalyzer
April 2025

Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. This solution is being used for a government department with a lot of users.
How are customer service and support?
Their technical support is good. We don't have any issues with their support.
Which solution did I use previously and why did I switch?
In my earlier organization, I have used solutions from CheckPoint and Palo Alto. These are good products, but they are expensive as compared to Fortinet.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
We got help from Fortinet engineers. We have a tie-up with the Fortinet support team. They install it for us.
We have three people for its deployment and maintenance. We have two network engineers and one technical support engineer.
What's my experience with pricing, setup cost, and licensing?
Its price is okay for us. Fortinet products are cheaper than other solutions.
What other advice do I have?
I would recommend this solution, but it also depends on the organization. We are using this solution, and we are getting good results.
I would rate Fortinet FortiAnalyzer a ten out of ten. It is the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Regional Head at MASS INFONET (P) LTD.
Enables us to see what the user is doing and what sites he goes to
Pros and Cons
- "The solution allows for a lot of customization."
- "Their in-house technical support is extremely slow to respond. We have our own in-house team to manage issues so clients don't have to wait over two weeks for a response to issues."
What is our primary use case?
We primarily distribute this product to our clients.
What is most valuable?
When you need the reporting on the ISP, you will hand it to FortiAnalyzer. It works amazingly well.
With FortiAnalyzer, you can see what the user is doing and what sites he goes to. You can also see how much quota there is and how much (size-wise) you want to hit, as well as what the incoming or outbound traffic is, and if it is through the ISP or not. Basically, you can see absolutely all activity using FortiAnalyzer.
The solution is very complete.
The product is very simple to use.
It's regularly updated with many versions constantly adding more content and information.
The solution has sandboxing, IPS, and DPS as well.
The solution allows for a lot of customization.
Whether it's FortiAnalyzer, FortiManager, FortiGate, FortiIP, and FortiSwitch you can manage everything through a single console. That is the beauty of Fortinet. It's the security fabrics on offer. When you use the security fabrics, harnessing that control on a single dashboard makes everything so easy and manageable.
What needs improvement?
There aren't any features missing. It's very complete.
Their in-house technical support is extremely slow to respond. We have our own in-house team to manage issues so clients don't have to wait over two weeks for a response to issues.
The solution has some limitations. We use MNC, and it has a US patent. Here we can do this thing but we maybe can't do that thing. They provide some documents to customers, but the customers want remote support to take on and/or finish the work. That's why I have the deployment team in place. It's a team within our team.
For how long have I used the solution?
We don't really use the solution. We sell the solution to our clients.
What do I think about the stability of the solution?
We've never had issues with stability. It's excellent. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable.
What do I think about the scalability of the solution?
The scalability is good. If a company needs to scale the solution, they are able to do so very easily.
How are customer service and support?
We have our own technical support offering and have 22 people handling everything from tickets to critical issues. It's L3 support, not L2 or L1.
Fortinet's support, on the other hand, has a slow response time. That's why we handle issues. If you put in a ticket with Fortinet, you may not get a response for 15 or 20 days. Our response time is much quicker.
Which solution did I use previously and why did I switch?
We deal specifically in Fortinet products. We don't sell other solutions to our clients.
How was the initial setup?
The initial setup is not complex at all. It's very straightforward.
Deployment is very easy. If you're using multiple gateways you can just connect through a single gateway.
What other advice do I have?
We are an official partner and distributor of Fortinet in Maharashtra and Goa. We have only Fortinet products, and we are the sales stockist and we also offer our services. We have a limited portfolio and handle products such as FortiGate, FortiManager, FortiSwitch, and FortiED as well as FortiAnalyzer.
You can see in the Gartner report, Fortinet remains in the top tier of products, alongside Palo Alto and Check Point. Even Sophos and Sonic Wall aren't as highly ranked as Fortinet.
There isn't much competition locally on the market here. Palo Alto is technically a competitor, however, it lacks a few things that Fortinet already has.
I would definitely recommend the product. In fact, I would recommend the whole Fortinet portfolio to each and every client. Of course, which product would depend on the client requirements. All are excellent.
I'd rate the solution ten out of ten. Technical support is lacking, however, we have an internal team that can fulfill those needs.
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
Buyer's Guide
Fortinet FortiAnalyzer
April 2025

Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,190 professionals have used our research since 2012.
Pre-sales Engineer at a wholesaler/distributor with 51-200 employees
A stable solution that provides information about the state of all firewalls
Pros and Cons
- "The most important feature is to be able to get reports or information about the state of all firewalls."
- "Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment. If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality."
What is most valuable?
The most important feature is to be able to get reports or information about the state of all firewalls.
What needs improvement?
Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment.
If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for around one year.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable up to the maximum requirement of our customers. Our customers don't require a lot of firewalls, such as 100 or 1,000.
How are customer service and technical support?
We have contacted their technical support, and there was no problem. In general, we can directly communicate with their technical support and technicians.
Which solution did I use previously and why did I switch?
I have used products from Palo Alto and Cisco.
How was the initial setup?
The initial setup is not complex. The configuration of Fortinet FortiAnalyzer is easy for basic information. The configuration can be complex if you want to do a lot of reporting.
What's my experience with pricing, setup cost, and licensing?
It is not very expensive when customers understand the value of this product and the importance of the information that it provides for security.
What other advice do I have?
We are a reseller. We have some customers who use this product, and I help them with the configuration of the basic features.
Fortinet FortiAnalyzer is useful for seeing the problems of the network and analyzing what is happening in your network. If you have an attack or some security problem, you can immediately see the information in the logs.
I would rate Fortinet FortiAnalyzer an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Network Administrator at a university with 501-1,000 employees
Useful reports assist with identifying and optimizing bandwidth usage
Pros and Cons
- "We use this functionality every day, and obtain reports on things like how many people are using the VPN, which websites are being accessed, and whether hackers are trying to penetrate into our network."
- "When somebody is new to the system they find it difficult to perform certain operations, like backups, and to see where the reports are."
What is our primary use case?
This solution is mainly used for reporting. We collect data from the FortiGate and analyze it with this appliance.
We have a physical device that is deployed on-premises.
How has it helped my organization?
Using this solution has allowed us to identify which applications are consuming the most bandwidth. We can also see the times at which bandwidth is most utilized. This has allowed us to manage our bandwidth and blend better.
What is most valuable?
The most valuable feature of this solution is reporting. We use this functionality every day, and obtain reports on things like how many people are using the VPN, which websites are being accessed, and whether hackers are trying to penetrate into our network.
What needs improvement?
Every time there is a firmware upgrade the interface changes, and you'll have to maneuver that interface to see how to use it.
When somebody is new to the system they find it difficult to perform certain operations, like backups, and to see where the reports are. A more user-friendly interface would be an improvement.
I would like to see support for analyzing the wireless site, without going through the controller. For example, I would like to see a report on the full data including the APs that were up or down, and whether something has been upgraded.
For how long have I used the solution?
This is the first year that we are using this solution.
What do I think about the stability of the solution?
FortiAnalyzer is a good product that is stable. It is used on a daily basis.
What do I think about the scalability of the solution?
My understanding from the literature is that you can connect up to two FortiGate devices, or firewalls. Right now I have two 900D firewalls connected in the same network.
We have approximately twenty-five hundred users, including students and staff. There are six people who manage this solution. At this time, the current solution is enough and we do not need to increase its usage.
How are customer service and technical support?
Technical support for this solution is powerful and good.
We have a support contract and Fortinet handles the maintenance of this solution. If we face any problem we can just contact them and they will help. For example, last month we were not able to get a report from the FortiGate, and they managed to help us by formatting the disk on FortiAnalyzer. Now, we are able to get the report that we want.
Which solution did I use previously and why did I switch?
We did not have another analyzer solution prior to this one.
How was the initial setup?
I struggled a little bit with the initial setup because it was a new concept to me. I looked at some videos on YouTube, as well as the Fortinet website.
What about the implementation team?
We had another company perform the actual deployment for us, but we had to provide input to guide them on how to set it up for us. They were very professional and very good.
We started with the 800C, then, later on, we moved to the 900D. The same company handled both deployments and they did a great job.
The deployment took less than a week. There was fine-tuning that had to be done on a regular basis until we got the reports that we wanted from it.
What's my experience with pricing, setup cost, and licensing?
Our licensing fees are on a yearly basis. We have several products including Fortinet Wireless, FortiGate Firewalls, and FortiAnalyzer, which are bundled together and cost approximately $50,000 USD annually. We don't pay anything else in addition to the standard licensing fees.
Which other solutions did I evaluate?
A company implemented a POC for us, and after that, we found that this could be a good product for our purposes.
What other advice do I have?
FortiAnalyzer is a good product, and anybody who implements this solution will get good results from it. The support from Fortinet is awesome.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Development and Innovation Manager at NSB
Good UI and customization with everything under one umbrella
Pros and Cons
- "The product can scale."
- "The pricing could be better."
What is our primary use case?
We are using it only for integration and getting information from FortiAnalyzer to use and analyze important events.
What is most valuable?
The stability is good.
They are able to integrate everything under one umbrella, which is nice.
The UI and customization are good right now.
The product can scale.
What needs improvement?
The pricing could be better.
We'd like integration with more providers.
The initial setup can be difficult.
For how long have I used the solution?
We've used the solution for about a year.
What do I think about the stability of the solution?
The stability of the product is good and it has been reliable. There are no bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The product can scale. It's simple to expand as necessary.
How are customer service and support?
I've never had to contact technical support. I cannot speak to how helpful or responsive they would be.
Which solution did I use previously and why did I switch?
We are using all the solutions from Fortinet, and FortiAnalyzer. We are planning to use FortiSIEM and FortiWeb.
How was the initial setup?
It's not too easy to set up. It can be a bit difficult. They could make it a little bit easier.
You only need two people (engineers) to handle deployment and maintenance.
What other advice do I have?
We are partners for Fortinet. So we are planning to use the FortiEDR, and then we're going to expand.
We only use FortiAnalyzer for internal purposes.
Our company is using the most up-to-date solution.
I'd advise potential users to look for a partner who knows how to handle the product and use their knowledge to give you quick training for your own people. The learning curve is not that easy.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior System Administrator at Citystars Properties
Helpful dashboards, reliable, and simple deployment
Pros and Cons
- "The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services."
- "Fortinet FortiAnalyzer could improve by having better integration with other vendors."
What is our primary use case?
I am using Fortinet FortiAnalyzer for tracing anything that happens in the network.
What is most valuable?
The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services.
What needs improvement?
Fortinet FortiAnalyzer could improve by having better integration with other vendors.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for approximately five years.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is highly stable.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is scalable.
We have five managers that are using the solutions.
How are customer service and support?
The support was great for Fortinet FortiAnalyzer.
I rate the support from Fortinet FortiAnalyzer a four out of five.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer was simple. The full deployment took approximately two or three hours.
What about the implementation team?
We used a local partner of Fortinet that was assisting us with the deployment. We had a two-person team for the deployment.
What other advice do I have?
I rate Fortinet FortiAnalyzer an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Log management that is scalable, easy to use, and priced well
Pros and Cons
- "The interface is simple and easy to navigate."
- "One of the main disadvantages is not having a direct link to the security policy when you see something in the log."
What is our primary use case?
We are using Fortinet FortiAnalyzer to manage services for our customers. We use it for log management.
What is most valuable?
Fortinet FortiAnalyzer is easy. For customers with basic knowledge, and for those who do not have a technical background, Fortinet is quite good and it should be the first choice.
The interface is simple and easy to navigate.
What needs improvement?
One of the main disadvantages is not having a direct link to the security policy when you see something in the log. You should be able to right-click and go directly to the security policy. When you compare with Checkpoint, they are very good with reporting and logging, and when you right-click on the log you can go to the policy and edit it.
In the next release, I would like to have a feature added where you can right-click and it takes you directly to the policy to edit it.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for four years.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is stable.
What do I think about the scalability of the solution?
This is solution is very scalable.
How are customer service and technical support?
I don't have any issues with technical support.
How was the initial setup?
The initial setup is straightforward. Everything with Fortinet is straightforward.
What's my experience with pricing, setup cost, and licensing?
When comparing with other solutions such as Checkpoint and Cisco, Fortinet is priced well.
What other advice do I have?
I am an expert in Juniper and Fortinet at a professional level.
Previously in another company, we were service providers, and I did the implementation for service delivery cargo, and for an enterprise company, I did the firewall migration.
I would recommend Fortinet FortiAnalyzer.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network Security Engineer at ZOL Zimbabwe
Offers visibility of critical data in real-time for our clients, but the reports are over-summarized
Pros and Cons
- "The most valuable features are customizing reports, and the ability to drill down to display critical information in real-time."
- "The reports are good, but they are over-summarized."
What is our primary use case?
We use this solution for reporting. We also use it to keep logs for our clients that require logs with a history of more than seven days.
In addition to our own firewalls, we have several clients with firewalls that report into the same FortiAnalyzer.
We have a private cloud deployment, set up on-premises.
What is most valuable?
The most valuable features are customizing reports, and the ability to drill down to display critical information in real-time. FortiGate itself, for example, doesn't offer all of this information on the entry-level firewalls. You can get more detailed information from FortiAnalyzer based on the log that is retrieved from FortiGate while it is operating.
What needs improvement?
I would like to be able to do more customization. For example, I would like to be able to develop my own set of reports that I can upload to the analyzer, and then it can report in a fashionable way as to what I really expect, rather than the ones that are preconfigured. Then we can play around with them in terms of where you can position your top bandwidth users, and such.
The reports are good, but they are over-summarized.
For how long have I used the solution?
We have been using this solution for four years.
What do I think about the stability of the solution?
The device has been pretty much stable. We haven't really had issues with it in the time that we've been using it.
What do I think about the scalability of the solution?
The licensing limits the storage in terms of how much information it can store. For example, you can collect seven gigs of log files in a day.
We have twenty firewalls connecting to FortiAnalyzer. We are moving some of them to the FortiCloud platform because we get thirty days of reporting on a non-subscription basis with FortiCloud. With FortiAnalyzer, we would have to pay for more licenses.
At this stage, we do not plan to increase usage. The majority of our clients who have entry-level firewalls are now depending on FortiCloud. It is more robust than us having more of the FortiAnalyzer devices. Because FortiCloud is accessible from anywhere, a client can easily manage it, rather than us giving them access to the Fortianalyzer. So, we're finding FortiCloud being a better option than us having an on-site FortiAnalyzer.
How are customer service and technical support?
When I speak with Fortinet technical support it is usually in regards to FortiGate. I would rate their support team an eight out of ten. Sometimes, what happens is that we open a webchat with them where you don't have to open a ticket. The problem is that you may end up dealing with the level-one support who doesn't really give you the answer, so they then refer you to open a ticket. This delay can be a problem when you have a client that needs an issue resolved right then and there.
Which solution did I use previously and why did I switch?
We have not used any other solutions for log analysis.
How was the initial setup?
The initial setup of this solution is pretty straightforward. We have a few FortiGate firewalls, and they communicate with FortiAnalyzer over the public networks by sending their logs.
The deployment was not difficult and did not take much time. It is just the initial configuration on FortiAnalyzer, which takes no more than ten minutes. Then, the analyzer will be synchronized with FortiGate. It is just a matter of entering the FortiAnalyzer IP address, then allowing it to register. In total, it takes about twenty minutes.
There are three administrators for this solution, and I handle the maintenance myself.
What about the implementation team?
We handled the deployment ourselves. The documentation from Fortinet is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing of this solution is fair, and it is based on what you can manage. There are no costs in addition to the licensing fees.
Which other solutions did I evaluate?
We tried NetFlow Analyzer, and the product was good but it was highly expensive.
What other advice do I have?
This solution, at every stage, does what I expect it to.
My advice for anybody researching this solution is to consider the size of their organization. If it is very big and they need to retain a log for a specific number of days or a period of time, for example, going back to thirty days and they also need to analyze the traffic in real-time, then FortiAnalyzer would be ideal. However, the same service is now available on FortiCloud, which is something else that I highly recommend.
With other solutions, such as NetFlow Analyzer, you can really customize your report to what you expect. Together you can insert logs, you can customize your reports with the logs that you're receiving, unlike with FortiAnalyzer. This is a major drawback.
I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.

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