I am using Fortinet FortiAnalyzer for tracing anything that happens in the network.
Senior System Administrator at Citystars Properties
Helpful dashboards, reliable, and simple deployment
Pros and Cons
- "The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services."
- "Fortinet FortiAnalyzer could improve by having better integration with other vendors."
What is our primary use case?
What is most valuable?
The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services.
What needs improvement?
Fortinet FortiAnalyzer could improve by having better integration with other vendors.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for approximately five years.
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Fortinet FortiAnalyzer
November 2024
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What do I think about the stability of the solution?
Fortinet FortiAnalyzer is highly stable.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is scalable.
We have five managers that are using the solutions.
How are customer service and support?
The support was great for Fortinet FortiAnalyzer.
I rate the support from Fortinet FortiAnalyzer a four out of five.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer was simple. The full deployment took approximately two or three hours.
What about the implementation team?
We used a local partner of Fortinet that was assisting us with the deployment. We had a two-person team for the deployment.
What other advice do I have?
I rate Fortinet FortiAnalyzer an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director General CEO at SC Telecom
Overall effective equipment management
Pros and Cons
- "Fortinet FortiAnalyzer is a complete package for managing our equipment."
- "The support could be better for Fortinet FortiAnalyzer here in Mexico."
What is most valuable?
Fortinet FortiAnalyzer is a complete package for managing our equipment.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for approximately six years.
How are customer service and support?
The support could be better for Fortinet FortiAnalyzer here in Mexico.
What other advice do I have?
I would rate Fortinet FortiAnalyzer a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiAnalyzer
November 2024
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Jr. Engineer at a computer software company with 5,001-10,000 employees
Stable and scalable with robust security and performance
Pros and Cons
- "Its robust security and performance are the two main features. We also use the log reporting feature."
- "We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet. Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes."
What is our primary use case?
We basically use it for security. We are using the latest version.
What is most valuable?
Its robust security and performance are the two main features. We also use the log reporting feature.
What needs improvement?
We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet.
Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for three years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. This solution is being used for a government department with a lot of users.
How are customer service and technical support?
Their technical support is good. We don't have any issues with their support.
Which solution did I use previously and why did I switch?
In my earlier organization, I have used solutions from CheckPoint and Palo Alto. These are good products, but they are expensive as compared to Fortinet.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
We got help from Fortinet engineers. We have a tie-up with the Fortinet support team. They install it for us.
We have three people for its deployment and maintenance. We have two network engineers and one technical support engineer.
What's my experience with pricing, setup cost, and licensing?
Its price is okay for us. Fortinet products are cheaper than other solutions.
What other advice do I have?
I would recommend this solution, but it also depends on the organization. We are using this solution, and we are getting good results.
I would rate Fortinet FortiAnalyzer a ten out of ten. It is the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Fraud Risk Analyst at a university with 1,001-5,000 employees
Provides analyzing tools, monitoring tools, and log management
Pros and Cons
- "From my perspective, we need to see the traffic in a good way so we can know what has happened in our network. The analyzing tools and the monitoring tools and the logs are the important part in the network."
- "The traffic monitoring could be better, and stability could be improved."
What is our primary use case?
The primary use cases are log management and the reporting fraud forum. It provides a vision of the network.
What is most valuable?
From my perspective, we need to see the traffic in a good way so we can know what has happened in our network. The analyzing tools and the monitoring tools and the logs are the important part in the network.
What needs improvement?
The traffic monitoring could be better, and stability could be improved.
For how long have I used the solution?
I have been using this solution for about two years.
What do I think about the stability of the solution?
The solution should be more stable.
What do I think about the scalability of the solution?
For the cloud version, you can expand it as you need it.
How are customer service and support?
I haven't contacted technical support.
How was the initial setup?
The solution is easy to install.
What's my experience with pricing, setup cost, and licensing?
FortiAnalyzer was in the product itself, but two years ago they split it from Fortinet. We paid the license two years ago.
What other advice do I have?
I would rate this solution 9 out of 10.
I can recommend this solution for other users.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Log management that is scalable, easy to use, and priced well
Pros and Cons
- "The interface is simple and easy to navigate."
- "One of the main disadvantages is not having a direct link to the security policy when you see something in the log."
What is our primary use case?
We are using Fortinet FortiAnalyzer to manage services for our customers. We use it for log management.
What is most valuable?
Fortinet FortiAnalyzer is easy. For customers with basic knowledge, and for those who do not have a technical background, Fortinet is quite good and it should be the first choice.
The interface is simple and easy to navigate.
What needs improvement?
One of the main disadvantages is not having a direct link to the security policy when you see something in the log. You should be able to right-click and go directly to the security policy. When you compare with Checkpoint, they are very good with reporting and logging, and when you right-click on the log you can go to the policy and edit it.
In the next release, I would like to have a feature added where you can right-click and it takes you directly to the policy to edit it.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for four years.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is stable.
What do I think about the scalability of the solution?
This is solution is very scalable.
How are customer service and technical support?
I don't have any issues with technical support.
How was the initial setup?
The initial setup is straightforward. Everything with Fortinet is straightforward.
What's my experience with pricing, setup cost, and licensing?
When comparing with other solutions such as Checkpoint and Cisco, Fortinet is priced well.
What other advice do I have?
I am an expert in Juniper and Fortinet at a professional level.
Previously in another company, we were service providers, and I did the implementation for service delivery cargo, and for an enterprise company, I did the firewall migration.
I would recommend Fortinet FortiAnalyzer.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Technical lead at Rogers Capital Technology Services Ltd
Offers customized reports but their support needs improvement
Pros and Cons
- "The program is stable and it gives me great visibility."
- "The technical support is not very good."
What is our primary use case?
Our primary use case of this solution is to deep-dive and get deep visibility analyzing of logs and proxy of the network. In other words, to get good customized reports.
How has it helped my organization?
The solution allows us to see what our users do on their computers. Some way they work all day long, but then we see that they have been surfing on net, using YouTube, streaming or looking at Facebook. It is therefore a very handy program.
What is most valuable?
I am very impressed by the new version's security - on-premise or on the cloud. We have integrated the program with FortiView to get a better-customized log and more scalability on the application. The newer version is also much faster than the previous one and we have more visibility on whatever is happening on our system.
What needs improvement?
Reporting wasn't very good in the previous version, but I believe it has greatly improved. The newer version has more features and the quality of reporting is better too.
I would also like to see an improvement in the rebooting.
For how long have I used the solution?
I've been using this solution for about 13 years now.
What do I think about the stability of the solution?
The stability of the solution is good - better than the previous version. Even the hardware had changed from DCVs to some STVs so now the hardware and software are more powerful compared to the previous version. We are now able to do 14-hour functionality. The program is disabled on the FortiManager by default, but we can enable it via the console in order to get the same visibility on the FortiAnalyzer.
What do I think about the scalability of the solution?
The scalability of the program is good and we are hoping to increase our usage. I would like to see new features and better functionality, though. For the scalability of the FortiAnalyzer, we need to take into consideration the time it will take to load 30 users instead of only 14. So maybe we would perhaps need an upgrade license for FortiAnalyzer deployment in that case.
How are customer service and technical support?
The technical support isn't very good, I rate it a 2 out of 5. I don't really rely on their support because in the past I had some issues and the support team could not help me.
How was the initial setup?
The initial setup was really straightforward. The duration of the deployment depends on the requirements of the customer and the kind of reports they want to get. It can be customized to the client's specifications. Some only use it for visibility while others want to get detailed reports. If the requirements are complex, it will take around two days. Otherwise, it will take a few hours. It is very easy to deploy the FortiAnalyzer.
What's my experience with pricing, setup cost, and licensing?
This program is quite expensive. We have to renew the hardware every year and the hardware is very expensive. And we need to renew the licensing for application control too.
What other advice do I have?
I rate this solution a 6 out of 10. It is a good security firmware for automation. From a single dashboard we can get all the logs and traffic information on our firewall. We can get more visibility, so there is no need for the engineer to go in each and every firewall to get information.
Even if we don't use the FortiAnalyzer, we can use a FortiCloud to send a log. But we are still using a cloud-based solution. We are using our internet bandwidth to send logs. That's in real-time or scheduling. If bandwidth is the key factor, I will not recommend the customer to use a FortiCloud. And even if you are using the FortiCloud, the basic free version, you have a retention log for only seven days. If you want to have a longer retention log, let's say for one year, then you need to create a subscription with FortiGate. In that case, it is better to have a FortiAnalyzer on-premise. Always try to listen to your customer.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Information Security Specialist at Ministry of Heritage and Culture
Good network protection and web filtering capabilities with responsive technical support
Pros and Cons
- "The IBS (Intent Based Segmentation) and application web filtering are the most valuable aspects of the solution."
- "The solution could use more graphics and be more specific in the dashboard. This way, I'm able to understand everything and effectively understand what's going on, including what's incoming and outgoing. Right now, I have to look up everything. I need a dashboard so that I can see specific items right there in one place."
What is our primary use case?
We primarily use the solution to protect the network and to control how the users access and use the internet.
What is most valuable?
The IBS (Intent Based Segmentation) and application web filtering are the most valuable aspects of the solution.
What needs improvement?
The solution is quite expensive.
The solution could use more graphics and be more specific in the dashboard. This way, I'm able to understand everything and effectively understand what's going on, including what's incoming and outgoing. Right now, I have to look up everything. I need a dashboard so that I can see specific items right there in one place.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the scalability of the solution?
We have 600 users and do plan to increase usage in the future.
How are customer service and technical support?
Technical support is good. We've talked with them a few times. We have third-party support here in Oman.
Which solution did I use previously and why did I switch?
I didn't previously use another solution.
What about the implementation team?
A third party vendor assisted us with the implementation.
What's my experience with pricing, setup cost, and licensing?
We have around 12 devices and yearly we spend approximately $14,000.
What other advice do I have?
We are using the private cloud deployment model.
I would rate the solution nine out of ten. I don't have much to compare it to, but it's been fairly good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Administrator at a university with 501-1,000 employees
Useful reports assist with identifying and optimizing bandwidth usage
Pros and Cons
- "We use this functionality every day, and obtain reports on things like how many people are using the VPN, which websites are being accessed, and whether hackers are trying to penetrate into our network."
- "When somebody is new to the system they find it difficult to perform certain operations, like backups, and to see where the reports are."
What is our primary use case?
This solution is mainly used for reporting. We collect data from the FortiGate and analyze it with this appliance.
We have a physical device that is deployed on-premises.
How has it helped my organization?
Using this solution has allowed us to identify which applications are consuming the most bandwidth. We can also see the times at which bandwidth is most utilized. This has allowed us to manage our bandwidth and blend better.
What is most valuable?
The most valuable feature of this solution is reporting. We use this functionality every day, and obtain reports on things like how many people are using the VPN, which websites are being accessed, and whether hackers are trying to penetrate into our network.
What needs improvement?
Every time there is a firmware upgrade the interface changes, and you'll have to maneuver that interface to see how to use it.
When somebody is new to the system they find it difficult to perform certain operations, like backups, and to see where the reports are. A more user-friendly interface would be an improvement.
I would like to see support for analyzing the wireless site, without going through the controller. For example, I would like to see a report on the full data including the APs that were up or down, and whether something has been upgraded.
For how long have I used the solution?
This is the first year that we are using this solution.
What do I think about the stability of the solution?
FortiAnalyzer is a good product that is stable. It is used on a daily basis.
What do I think about the scalability of the solution?
My understanding from the literature is that you can connect up to two FortiGate devices, or firewalls. Right now I have two 900D firewalls connected in the same network.
We have approximately twenty-five hundred users, including students and staff. There are six people who manage this solution. At this time, the current solution is enough and we do not need to increase its usage.
How are customer service and technical support?
Technical support for this solution is powerful and good.
We have a support contract and Fortinet handles the maintenance of this solution. If we face any problem we can just contact them and they will help. For example, last month we were not able to get a report from the FortiGate, and they managed to help us by formatting the disk on FortiAnalyzer. Now, we are able to get the report that we want.
Which solution did I use previously and why did I switch?
We did not have another analyzer solution prior to this one.
How was the initial setup?
I struggled a little bit with the initial setup because it was a new concept to me. I looked at some videos on YouTube, as well as the Fortinet website.
What about the implementation team?
We had another company perform the actual deployment for us, but we had to provide input to guide them on how to set it up for us. They were very professional and very good.
We started with the 800C, then, later on, we moved to the 900D. The same company handled both deployments and they did a great job.
The deployment took less than a week. There was fine-tuning that had to be done on a regular basis until we got the reports that we wanted from it.
What's my experience with pricing, setup cost, and licensing?
Our licensing fees are on a yearly basis. We have several products including Fortinet Wireless, FortiGate Firewalls, and FortiAnalyzer, which are bundled together and cost approximately $50,000 USD annually. We don't pay anything else in addition to the standard licensing fees.
Which other solutions did I evaluate?
A company implemented a POC for us, and after that, we found that this could be a good product for our purposes.
What other advice do I have?
FortiAnalyzer is a good product, and anybody who implements this solution will get good results from it. The support from Fortinet is awesome.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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