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CEO at Corem Technologies
Reseller
Robust reporting and flexible connectivity
Pros and Cons
  • "The features that our customers have found most valuable are their different type of reports including the drill down report, as well as the flexibility to connect to any number of appliances which can be connected to it centrally."
  • "Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult."

What is our primary use case?

The primary use case for Analyzer, is for keeping the logs and for different types of reporting.

What is most valuable?

The features that our customers have found most valuable are their different type of reports including the drill down report, as well as the flexibility to connect to any number of appliances which can be connected to it centrally.

What needs improvement?

In terms of what can be improved, of course the cloud storage possibilities are there, but the cost and the renewal parts are high. Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult.

For how long have I used the solution?

We have been selling and supporting FortiAnalyzer for customers for three to four years.

Buyer's Guide
Fortinet FortiAnalyzer
February 2025
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What do I think about the stability of the solution?

All the Fortinet services are very stable products.

Maintenance and networking are under the Fortinet warranty so we cannot do anything on that. It means we can just coordinate things. It is based on the ticket.

What do I think about the scalability of the solution?

I don't think the built-in memory can be upgraded for the Analyzer. I think it is not possible. That means that the hardware is more suitable for large companies.

How are customer service and support?

Their support is fairly good.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

In terms of fees, one is subscription and one is the hardware warranty. There are two types of subscriptions - one is a security subscription and the other one is the support.

A lot of products are coming with built-in facilities, but FortiAnalyzer is a much better solution. People may like it, but affordability is a problem.

What other advice do I have?

For customers who need to have different types of reporting presentable to different levels of hierarchy, FortiAnalyzer is a lovely solution. Otherwise, there is no point in getting some logs. It should be presentable.

On a scale of one to ten, I'll give FortiAnalyzer an eight or nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Network & Security Administrator at Diamond Bank Plc
Real User
Simple solution that can is good for log collection but it should be more efficient
Pros and Cons
  • "It is a simple and solution."
  • "I'm looking for something more efficient to analyze different foreign things. That's why FortiSIEM could compete with FortiAnalyzer."

What is our primary use case?

We use the on-prem deployment model of this solution.

My primary use case for this solution is for log collection. I have a lot of FortiGates that I have to collect logs from, so I primarily use it for log collection. We plan to deploy a SIEM and we want to try to see how to integrate all the solutions to our SIEM. We are processing for PCI data specifications. We have to respond to PCI requirements, so that's why we are making some changes and acquiring some new security solutions to deploy. Among them, we have FortiSIEM and other security solutions like antivirus.

What is most valuable?

It is a simple and solution. I can structuralize all my FortiGate logs but it's not so good from the administrative side. I have FortiGate in four countries and I am responsible for securing Fortinet. I also have to manage FortiGate in other countries, not just my own. If I have to go through each FortiGate it's going to be a little bit complicated. FortiAnalyzer is a good product; but, I keep thinking that FortiAnalyzer isn't really what I'm looking for which is why I am looking to acquire a SIEM solution. It will give me more log collection possibilities. 

What needs improvement?

I'm looking for something more efficient to analyze different foreign things. That's why FortiSIEM could compete with FortiAnalyzer. 

For how long have I used the solution?

I have been using this solution in this company for three months.

How are customer service and technical support?

I haven't had to contact their technical support yet. 

How was the initial setup?

The initial setup is not that complex. I didn't do the initial configuration, it was already set up, I'm only managing it right now. If we're talking about the integration side, like how to integrate FortiGate in FortiAnalyzer, I don't think it's complex. That's why they are known as one of the leaders in security.

What other advice do I have?

I would recommend this solution to somebody considering it. 

The relevance of this solution will depend on the case. If you are considering this solution I would ask what you really intend to accomplish with it and what model you want. It's going to be based on the data you need to protect and analyze.

If I had to choose between FortiSIEM and FortiAnalyzer for log position it's better to go for SIEM. We all know that we can do a lot more with SIEM than just a log collection. Log collection is included in FortiSIEM; so, why acquire FortiAnalyzer is you can have FortiSIEM?

I would rate FortiAnalyzer a 6.5 out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Fortinet FortiAnalyzer
February 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Section Head, Enterprise Solutions & SI Management at HGC Global Communications Limited
Real User
Good performance, reliable, but interface could improve
Pros and Cons
  • "The most valuable feature of Fortinet FortiAnalyzer is its performance."
  • "Fortinet FortiAnalyzer could improve the user interface, and the experience of users receiving the reports and tracking could be better."

What is our primary use case?

We are using Fortinet FortiAnalyzer for the managing surface for our customers. We are a service provider and we are focusing on providing a service to our customers.

What is most valuable?

The most valuable feature of Fortinet FortiAnalyzer is its performance.

What needs improvement?

Fortinet FortiAnalyzer could improve the user interface, and the experience of users receiving the reports and tracking could be better.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately three years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable.

How are customer service and support?

The support from Fortinet FortiAnalyzer is good.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer is fine. There is a lot of browsing and a lot of hierarchy that you need to have a particularly good understanding of in order to track the right things that you want to select.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution.

What other advice do I have?

My advice to others is they have to assess well what kind of specific function or what kind of solution they are looking for.

I recommend this solution to others, but it depends on their usage.

I rate Fortinet FortiAnalyzer a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Md. Soyaeb Hossain - PeerSpot reviewer
Senior Manager at Technometrics Limited
Real User
Stable and scalable solution, but the technical support could be better
Pros and Cons
  • "We have the most data visibility."
  • "The user interface could be a bit more user-friendly."

What is our primary use case?

We have the most data visibility with this solution.

What needs improvement?

The user interface could be a bit more user-friendly, and they could have more robust support. The support does not respond quickly. They should be able to solve the problems in one or two days, but sometimes it takes time. They constantly ask for logs, and it takes time.

For how long have I used the solution?

We have been using this solution for three years, and we are using the latest version. It is deployed on-premises and cloud. It gets all the logs in a single platform because we have multiple sites.

What do I think about the stability of the solution?

The stability is good. I rate it an eight out of ten.

What do I think about the scalability of the solution?

For cloud, the solution is always scalable. We have about ten customers using Fortinet FortiAnalyzer.

How are customer service and support?

I rate the technical support a five out of ten.

How was the initial setup?

The initial setup was not complex.

What other advice do I have?

I rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1406484 - PeerSpot reviewer
Jr. Engineer at a computer software company with 5,001-10,000 employees
Real User
Stable and scalable with robust security and performance
Pros and Cons
  • "Its robust security and performance are the two main features. We also use the log reporting feature."
  • "We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet. Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes."

What is our primary use case?

We basically use it for security. We are using the latest version.

What is most valuable?

Its robust security and performance are the two main features. We also use the log reporting feature. 

What needs improvement?

We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet.

Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. This solution is being used for a government department with a lot of users.

How are customer service and technical support?

Their technical support is good. We don't have any issues with their support.

Which solution did I use previously and why did I switch?

In my earlier organization, I have used solutions from CheckPoint and Palo Alto. These are good products, but they are expensive as compared to Fortinet. 

How was the initial setup?

The initial setup is very easy. 

What about the implementation team?

We got help from Fortinet engineers. We have a tie-up with the Fortinet support team. They install it for us. 

We have three people for its deployment and maintenance. We have two network engineers and one technical support engineer.

What's my experience with pricing, setup cost, and licensing?

Its price is okay for us. Fortinet products are cheaper than other solutions.

What other advice do I have?

I would recommend this solution, but it also depends on the organization. We are using this solution, and we are getting good results. 

I would rate Fortinet FortiAnalyzer a ten out of ten. It is the best. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Regional Head at MASS INFONET (P) LTD.
Real User
Enables us to see what the user is doing and what sites he goes to
Pros and Cons
  • "The solution allows for a lot of customization."
  • "Their in-house technical support is extremely slow to respond. We have our own in-house team to manage issues so clients don't have to wait over two weeks for a response to issues."

What is our primary use case?

We primarily distribute this product to our clients.

What is most valuable?

When you need the reporting on the ISP, you will hand it to FortiAnalyzer. It works amazingly well. 

With FortiAnalyzer, you can see what the user is doing and what sites he goes to. You can also see how much quota there is and how much (size-wise) you want to hit, as well as what the incoming or outbound traffic is, and if it is through the ISP or not. Basically, you can see absolutely all activity using FortiAnalyzer.

The solution is very complete.

The product is very simple to use. 

It's regularly updated with many versions constantly adding more content and information.

The solution has sandboxing, IPS, and DPS as well.

The solution allows for a lot of customization.

Whether it's FortiAnalyzer, FortiManager, FortiGate, FortiIP, and FortiSwitch you can manage everything through a single console. That is the beauty of Fortinet. It's the security fabrics on offer. When you use the security fabrics, harnessing that control on a single dashboard makes everything so easy and manageable. 

What needs improvement?

There aren't any features missing. It's very complete.

Their in-house technical support is extremely slow to respond. We have our own in-house team to manage issues so clients don't have to wait over two weeks for a response to issues.

The solution has some limitations. We use MNC, and it has a US patent. Here we can do this thing but we maybe can't do that thing. They provide some documents to customers, but the customers want remote support to take on and/or finish the work. That's why I have the deployment team in place. It's a team within our team.

For how long have I used the solution?

We don't really use the solution. We sell the solution to our clients.

What do I think about the stability of the solution?

We've never had issues with stability. It's excellent. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable.

What do I think about the scalability of the solution?

The scalability is good. If a company needs to scale the solution, they are able to do so very easily.

How are customer service and support?

We have our own technical support offering and have 22 people handling everything from tickets to critical issues. It's L3 support, not L2 or L1.

Fortinet's support, on the other hand, has a slow response time. That's why we handle issues. If you put in a ticket with Fortinet, you may not get a response for 15 or 20 days. Our response time is much quicker.

Which solution did I use previously and why did I switch?

We deal specifically in Fortinet products. We don't sell other solutions to our clients.

How was the initial setup?

The initial setup is not complex at all. It's very straightforward.

Deployment is very easy. If you're using multiple gateways you can just connect through a single gateway. 

What other advice do I have?

We are an official partner and distributor of Fortinet in Maharashtra and Goa. We have only Fortinet products, and we are the sales stockist and we also offer our services. We have a limited portfolio and handle products such as FortiGate, FortiManager, FortiSwitch, and FortiED as well as FortiAnalyzer.

You can see in the Gartner report, Fortinet remains in the top tier of products, alongside Palo Alto and Check Point. Even Sophos and Sonic Wall aren't as highly ranked as Fortinet.

There isn't much competition locally on the market here. Palo Alto is technically a competitor, however, it lacks a few things that Fortinet already has.

I would definitely recommend the product. In fact, I would recommend the whole Fortinet portfolio to each and every client. Of course, which product would depend on the client requirements. All are excellent.

I'd rate the solution ten out of ten. Technical support is lacking, however, we have an internal team that can fulfill those needs.

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
Pre-sales Engineer at a wholesaler/distributor with 51-200 employees
Reseller
A stable solution that provides information about the state of all firewalls
Pros and Cons
  • "The most important feature is to be able to get reports or information about the state of all firewalls."
  • "Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment. If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality."

What is most valuable?

The most important feature is to be able to get reports or information about the state of all firewalls.

What needs improvement?

Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment. 

If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for around one year.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable up to the maximum requirement of our customers. Our customers don't require a lot of firewalls, such as 100 or 1,000.

How are customer service and technical support?

We have contacted their technical support, and there was no problem. In general, we can directly communicate with their technical support and technicians.

Which solution did I use previously and why did I switch?

I have used products from Palo Alto and Cisco.

How was the initial setup?

The initial setup is not complex. The configuration of Fortinet FortiAnalyzer is easy for basic information. The configuration can be complex if you want to do a lot of reporting.

What's my experience with pricing, setup cost, and licensing?

It is not very expensive when customers understand the value of this product and the importance of the information that it provides for security. 

What other advice do I have?

We are a reseller. We have some customers who use this product, and I help them with the configuration of the basic features. 

Fortinet FortiAnalyzer is useful for seeing the problems of the network and analyzing what is happening in your network. If you have an attack or some security problem, you can immediately see the information in the logs. 

I would rate Fortinet FortiAnalyzer an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Network Administrator at a university with 501-1,000 employees
Real User
Useful reports assist with identifying and optimizing bandwidth usage
Pros and Cons
  • "We use this functionality every day, and obtain reports on things like how many people are using the VPN, which websites are being accessed, and whether hackers are trying to penetrate into our network."
  • "When somebody is new to the system they find it difficult to perform certain operations, like backups, and to see where the reports are."

What is our primary use case?

This solution is mainly used for reporting. We collect data from the FortiGate and analyze it with this appliance.

We have a physical device that is deployed on-premises.

How has it helped my organization?

Using this solution has allowed us to identify which applications are consuming the most bandwidth. We can also see the times at which bandwidth is most utilized. This has allowed us to manage our bandwidth and blend better.

What is most valuable?

The most valuable feature of this solution is reporting. We use this functionality every day, and obtain reports on things like how many people are using the VPN, which websites are being accessed, and whether hackers are trying to penetrate into our network.

What needs improvement?

Every time there is a firmware upgrade the interface changes, and you'll have to maneuver that interface to see how to use it.

When somebody is new to the system they find it difficult to perform certain operations, like backups, and to see where the reports are. A more user-friendly interface would be an improvement.

I would like to see support for analyzing the wireless site, without going through the controller. For example, I would like to see a report on the full data including the APs that were up or down, and whether something has been upgraded.

For how long have I used the solution?

This is the first year that we are using this solution.

What do I think about the stability of the solution?

FortiAnalyzer is a good product that is stable. It is used on a daily basis.

What do I think about the scalability of the solution?

My understanding from the literature is that you can connect up to two FortiGate devices, or firewalls. Right now I have two 900D firewalls connected in the same network.

We have approximately twenty-five hundred users, including students and staff. There are six people who manage this solution. At this time, the current solution is enough and we do not need to increase its usage.

How are customer service and technical support?

Technical support for this solution is powerful and good.

We have a support contract and Fortinet handles the maintenance of this solution. If we face any problem we can just contact them and they will help. For example, last month we were not able to get a report from the FortiGate, and they managed to help us by formatting the disk on FortiAnalyzer. Now, we are able to get the report that we want.

Which solution did I use previously and why did I switch?

We did not have another analyzer solution prior to this one.

How was the initial setup?

I struggled a little bit with the initial setup because it was a new concept to me. I looked at some videos on YouTube, as well as the Fortinet website.

What about the implementation team?

We had another company perform the actual deployment for us, but we had to provide input to guide them on how to set it up for us. They were very professional and very good.

We started with the 800C, then, later on, we moved to the 900D. The same company handled both deployments and they did a great job.

The deployment took less than a week. There was fine-tuning that had to be done on a regular basis until we got the reports that we wanted from it.

What's my experience with pricing, setup cost, and licensing?

Our licensing fees are on a yearly basis. We have several products including Fortinet Wireless, FortiGate Firewalls, and FortiAnalyzer, which are bundled together and cost approximately $50,000 USD annually. We don't pay anything else in addition to the standard licensing fees.

Which other solutions did I evaluate?

A company implemented a POC for us, and after that, we found that this could be a good product for our purposes.

What other advice do I have?

FortiAnalyzer is a good product, and anybody who implements this solution will get good results from it. The support from Fortinet is awesome.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: February 2025
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