I have been using the solution in my company since after we set up and configured the tool, we managed the migration. Sometimes, I have to take care of my customers. My customers are using the product well.
IT Manager at PTECH
Offers protection to network from attacks
Pros and Cons
- "It is one of the best firewall products."
- "The product's high price is an area of concern where improvements are required."
What is our primary use case?
What is most valuable?
The product can be used as a full-time solution and as a reasonable antivirus product. With the firewall, it protects the systems from ransomware attacks.
What needs improvement?
The product's high price is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for five to ten years. I use the solution's latest version.
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Fortinet FortiAnalyzer
November 2024
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What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
If I consider my company's customers, some are government organizations.
How are customer service and support?
I get support for the product from the solution's website. I also get local support from a solution company that deals with our organization's support team. The product's support team is very good and knowledgeable. I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
For installation, I approached a technology company in Vietnam that provides the required team support.
The solution is deployed on the cloud, but it isn't easy to operate in Vietnam since money is collected every year.
The solution's deployment is difficult since you need knowledge about networks, rules, policies or else you may get confused when you collect information from your customers.
What's my experience with pricing, setup cost, and licensing?
The tool offers protection to my network. The costs related to the licensing part of the solution for each year keep increasing every year. In other countries, the product may seem cheap, but in Vietnam, the costs are high. There is not enough money for businesses to pay for the tool.
What other advice do I have?
For cybersecurity, my company normally uses the asset list and applies it to some applications like an antivirus or IDS system.
One of the product's tasks is to provide a firewall to check the effects of a customer's network from outside.
The automation of reports that is possible with the product is good, especially because Fortinet has a lot of products for the customers in the market, including those like the government, banking, and other small businesses. Many people in Vietnam use Bitbucket since they don't have much money. With the setup of the firewall, the traffic gets controlled. When you start the firewall very high, I believe the 30 percent time taken to assess risks is very high. The product becomes slow, and it may have an impact on the server.
The solution has impacted our company's operational costs by reducing them by 30 percent.
The performance offered by the product is high only when the network traffic is normal.
It is one of the best firewall products.
I rate the overall tool an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Jun 26, 2024
Flag as inappropriateTeam Leader IT at Tappoo Limited
Easy to use, easy to integrate, and configures multiple devices at the same time
Pros and Cons
- "The solution is easy to use and easy to integrate."
- "It would be good if the product could provide data about the websites users visit."
What is our primary use case?
I use the solution for the configuration process.
What is most valuable?
Logs are the most useful feature of the solution. The solution is easy to use and easy to integrate. It helps to configure multiple devices at once.
What needs improvement?
The solution provides details like category, IP address, and location. It would be good if the product could provide data about the websites users visit.
It will be better if the product can build its UI like Cisco Meraki’s.
For how long have I used the solution?
I have been using the solution for around seven years.
What do I think about the stability of the solution?
I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
Compared to most other solutions, it is easier to scale Fortinet FortiAnalyzer. We also use FortiAnalyzer VM, so the scalability is pretty flexible. Around 1000 employees in our organization use the solution.
How are customer service and support?
It is a bit of a challenge to return devices. Once we return the device to Fortinet, they will send us a replacement. This process takes a bit of time. The cost of sending the device is very high. With that money, we can buy a smaller device.
How was the initial setup?
The initial setup was very simple.
What about the implementation team?
We need three employees to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The product’s price is much better than its competitors.
What other advice do I have?
We need to have a license for individual devices to use the solution. We end up in a loop when we try to access the websites and different routes. We also have to provide the options ourselves for all our queries. The process would be better if reports and records were more readily available.
Cisco Meraki is an online portal that provides organized and in-depth reports. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiAnalyzer
November 2024
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You can also download premade reports on the portal, but the user experience could be better
Pros and Cons
- "FortiAnalyzer helps us discover what's happening on the network."
- "They could always improve the interface and the user experience."
What is our primary use case?
FortiAnalyzer is a log analytics tool. Our company has around 600 to 700 people.
What is most valuable?
FortiAnalyzer helps us discover what's happening on the network.
What needs improvement?
They could always improve the interface and the user experience.
For how long have I used the solution?
I have used FortiAnalyzer for four or five years.
What do I think about the stability of the solution?
I rate FortiAnalyzer eight out of 10 for stability.
What do I think about the scalability of the solution?
Scalability is irrelevant to me because we have a small setup. One analyzer is enough for me.
How was the initial setup?
Setting up FortiAnalyzer isn't complex and takes two or three hours. They have a prebuilt OVA we can deploy using Ansible. Next, we configure FortiGate to send the logs to the FortiAnalyzer. You can also download premade reports on the portal.
What's my experience with pricing, setup cost, and licensing?
You pay an annual license based on the volume of logs per day.
What other advice do I have?
I rate FortiAnalyzer seven out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Specialist at Databros
Easy to get reports and read specific logs
Pros and Cons
- "With Fortinet FortiAnalyzer, it is easy to get reports and read specific logs."
- "Fortinet has a new bug every month, which needs to be improved."
What is our primary use case?
Our clients use Fortinet FortiAnalyzer to analyze and locate the traffic in their network. Since it's a big customer, they have both Fortinet FortiAnalyzer and Fortinet FortiManager.
What is most valuable?
With Fortinet FortiAnalyzer, it is easy to get reports and read specific logs. It provides fast log analysis for getting information. The solution helps locate if a destination is blocked or a machine communicates with the right port or server. Basic debugging can be done quickly using Fortinet FortiAnalyzer.
What needs improvement?
Fortinet has a new bug every month, which needs to be improved.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for four years.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is a really stable solution and does not have any bugs.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is a scalable solution.
Which solution did I use previously and why did I switch?
I have previously used the Kibana tool.
How was the initial setup?
The solution's initial setup is easy because it's a virtual machine. You have to upgrade it once every two to three years, which is a slow process. However, there aren't many features that need to be updated because the product is good.
What was our ROI?
The solution has been in our organization before I joined. Based on that, I have to say it's a good investment.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAnalyzer is quite an expensive tool.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What other advice do I have?
Users should never upgrade to the newest firmware. In the last decade, we have learned to always wait and see. Fortinet has had some bad releases. You must have good quality assurance that the product is bug-free. It is easy to maintain the solution.
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Aug 30, 2024
Flag as inappropriateTeam Lead Manager at Wizlynx
We can collect all gateway information and logs in one location, but it is difficult to modify rules
Pros and Cons
- "The ability to gather all gateway information and logs in a single location is the most valuable feature."
- "I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management."
What is our primary use case?
I utilize Fortinet FortiAnalyzer to gather various logs from FortiGate, enabling me to conduct specific investigations in particular cases.
What is most valuable?
The ability to gather all gateway information and logs in a single location is the most valuable feature.
What needs improvement?
I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management. However, this perception might be attributed to my limited familiarity with Fortinet FortiAnalyzer. For instance, with Check Point, I can easily make modifications to rules such as identifying issues, making corrections, or adding new features. This includes creating exceptions or adding elements to the current rule set.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for four months.
What do I think about the stability of the solution?
In our current environment, Fortinet FortiAnalyzer is stable.
What do I think about the scalability of the solution?
I am currently utilizing the cloud version of Fortinet FortiAnalyzer, and the scalability it offers is exceptional. Unlike the on-premises version, I have not encountered any issues.
How was the initial setup?
The initial setup is straightforward. The deployment takes a few minutes and the configuration is easy.
What's my experience with pricing, setup cost, and licensing?
I would rate FortiAnalyzer's price a seven out of ten, with ten being the most expensive.
What other advice do I have?
I would rate Fortinet FortiAnalyzer a seven out of ten.
We are paying for vendor maintenance support, and so far, the maintenance has been minimal.
I recommend completing training before utilizing Fortinet FortiAnalyzer. I was suddenly tasked with using the solution when my organization decided to change technologies, and it was initially challenging to understand how it operates.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
solution architect at a non-profit with 51-200 employees
Low cost and easy to set up, but needs to be easier to use
Pros and Cons
- "There are a lot of monitoring features available."
- "They need to make the monitor better."
What is our primary use case?
We primarily use the solution as an analysis tool.
What is most valuable?
We can look at all of the logs in one place. It helps with analysis. It's useful for centralization. We're able to collect all of the logs via the analyzer.
Overall, it's a useful tool.
The cost is very low. It's one of the reasons I am using it.
There are a lot of monitoring features available.
It is easy to set up.
What needs improvement?
You have to play a lot with it in order to find what you need and how to use it.
It is not easy to use.
We were trying to monitor more problems via FortiAnalyzer, however, it was not very good.
We haven't received much help from the team. They haven't tried to make it better or more user-friendly.
They need to make the monitor better.
They really need to focus on security issues. Every manager is most concerned with this and that must be at the forefront of future designs.
For how long have I used the solution?
I've been using the solution for three or four years.
What do I think about the stability of the solution?
It is very stable and reliable. There are no bugs or glitches. I'd rate the stability nine out of ten. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is okay. I'd rate it between five and seven out of ten.
We have 2,000 users on the solution right now.
How are customer service and support?
The technical support is good overall.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not use a similar product previously.
How was the initial setup?
The solution is very simple to set up. It is very easy to connect all other Fortinet products to this solution.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. I'd rate the affordability four out of ten, where ten is the most expensive.
What other advice do I have?
I'd rate the solution five out of ten overall. It's an okay product that needs to be easier to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Corporate IT Manager at PRopex Furnishing Solutions
Stable log management support system that offers a centralized view of incident reports
Pros and Cons
- "This solution offers one view of incident management which has been the most valuable feature."
- "When using this solution, you need a high-level expert to make it work as it should."
What is our primary use case?
We use this solution to centralize the monitoring on Forti Fabrics. We monitor all firewalls and use this solution for incident management.
What is most valuable?
This solution offers one view of incident management which has been the most valuable feature.
What needs improvement?
When using this solution, you need a high-level expert to make it work as it should. We hired IT support who had knowledge of the network and firewall. For the initial step, you need a Forti expert.
For how long have I used the solution?
We have used this solution for one year.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
We have a support expert who contacts Forti when we have a problem. If we come across a bug, we need to involve Forti and open a ticket for support.
How was the initial setup?
We hired a consultant to complete the setup as it is not straightforward and requires an expert. The setup took a few days. Four IT staff look after maintenance of this solution.
What's my experience with pricing, setup cost, and licensing?
The enterprise version of this solution is costly. We have considered FortiAuthenticator for network control, but the pricing was focused on the larger companies and didn't suit our needs as a smaller business.
The pricing for this solution is on an annual basis. Databases, a virus scanner, and intrusion detection is included.
Which other solutions did I evaluate?
We have previously looked into Sophos UTM and Palo Alto.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
User-friendly, easy to deploy and simple to create reports
Pros and Cons
- "The solution is quite easy to deploy."
- "The solution should be more price competitive."
How has it helped my organization?
The clients using this solution have wifi for their guests and for their own users. They want to know which user has used their wifi to access the internet, and probably use this knowledge for a kind of security management purpose.
What is most valuable?
The solution is quite easy to deploy. For the user, they don't need to have a lot of technical know-how. It is easy to generate the report for review by the management.
The solution is stable and reliable.
We have not faced any scalability issues.
What needs improvement?
The solution should be more price competitive.
For how long have I used the solution?
I've used the solution for one or two years. I used it on a recent project.
However, the first time I used this product was in 2006 for our own infrastructure. We are not using it in our infrastructure anymore.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is reliable.
What do I think about the scalability of the solution?
In terms of scalability, it really depends. For our customer, the SME customer, not that many people need it. If you talk about scalability around analysis, related to the hub and space, the hub disk size, and the capacity of the box, for the on-prem model, we need to choose it with some buffer. We can't foresee any scalability issue for that customer.
We only have one client on the solution.
How are customer service and support?
While I haven't directly dealt with technical support, I have not heard any complaints from my colleagues that may have. I would say that the support has been satisfactory for the moment.
How was the initial setup?
The initial setup is pretty straightforward. That said, I didn't handle it directly. We had an internal team that did the implementation.
Most of the time, one engineer is sufficient for a small deployment, just two AP, one firewall, and one analyzer.
What about the implementation team?
The implementation work was done by my engineers. We did not need any outside assistance from any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
I can't remember if they have a new license for software maintenance. They have maintenance that is charged annually. Unlike a firewall, they have a UTM license you need to pay annually and then only an annual maintenance cost for the hardware, for FortiAnalyzer.
I'm not sure what the exact price is at the moment. However, my understanding is the pricing could be better.
What other advice do I have?
I would recommend the solution to others. We have been happy with its overall capabilities. I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: November 2024
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