Our company is partners with Fortinet and we provide log monitoring services to our customers. More than one hundred people in our company use the solution.
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
An economical solution that provides good standard reports and is easy to troubleshoot
Pros and Cons
- "The solution provides good standardized reports and is easy to troubleshoot."
- "The solution should include the ability to customize reports so that customers receive greater value and high level reporting."
What is our primary use case?
What is most valuable?
The solution provides good standardized reports and is easy to troubleshoot.
What needs improvement?
The solution should include the ability to customize reports so that customers receive greater value and high level reporting.
I would also like to be able to view a real-time log.
For how long have I used the solution?
I have been using the solution for seven years.
Buyer's Guide
Fortinet FortiAnalyzer
February 2025
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Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable. I rate it an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I rate it a seven out of ten.
How are customer service and support?
Technical support is very good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very straightforward and is accomplished via quick installation.
What about the implementation team?
We install the solution for customers. One of our technicians handles base deployment which can take two or three years depending on our customer's needs.
What's my experience with pricing, setup cost, and licensing?
The hardware has a one-time cost and maintenance is paid by annual subscription.
Customers contracts are on a monthly basis and include log monitoring services, maintenance, and technical support provided by two technicians.
The solution is not that expensive and I rate it a five out of ten.
What other advice do I have?
The solution pairs very well with other Fortinet products.
I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Solutions Architect at a comms service provider with 501-1,000 employees
Easy to configure and understand with helpful support
Pros and Cons
- "The initial setup is easy, and the deployment is fast."
- "They could improve the user interface a bit."
What is our primary use case?
We primarily use the solution as a firewall and security gateway.
What is most valuable?
It is easy to configure.
The end-user finds it very easy to understand.
It's stable and reliable.
The solution is scalable.
The initial setup is easy, and the deployment is fast.
Technical support is generally helpful.
What needs improvement?
I'm not sure if any features need improvement.
They could improve the user interface a bit. The GUI could be easier to understand.
For how long have I used the solution?
I've used the solution for four years.
What do I think about the stability of the solution?
The solution is very stable. I'd rate the solution ten out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It's a very scalable solution. I'd rate the ability to extend ten out of ten. It's excellent.
We work with mostly small and medium companies.
How are customer service and support?
I haven't been directly involved with support. However, I have an understanding that they are very good. I haven't heard of any complaints.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm also familiar with Check Point. I prefer Fortinet products.
How was the initial setup?
The initial setup is straightforward. I'd rate the ease of setup eight out of ten. It is quite simple.
Deployment only takes about one week. We can handle the customer's various policies and configurations.
It only takes one person to deploy and maintain the solution. It's easy to manage the product. The customer can self-learn the solution and manage it once it is launched.
What's my experience with pricing, setup cost, and licensing?
It is a fairly affordable solution. I'd rate the solution three or four out of ten with ten being the most expensive. It's cheap It's not costly.
What other advice do I have?
We mostly resell the solution to big and small customers.
We're using the latest version of the solution.
I'd recommend the solution to others. I'd recommend Fortigate products to users in general.
I would rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Buyer's Guide
Fortinet FortiAnalyzer
February 2025
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Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Senior Technical Sales Engineer at Logicalis
A solution for firewall, URL filtering, and SD-WAN
Pros and Cons
- "We use the solution for enterprise firewalls, URL filtering, and SD-WAN."
- "The solution could embed monitoring."
What is our primary use case?
We use the solution for enterprise firewalls, URL filtering, and SD-WAN.
What needs improvement?
The solution could embed monitoring.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for a year. We are using V6.2 of the solution.
What do I think about the scalability of the solution?
The solution’s scalability is good. 500 users are using this solution. The solution is suitable for small and medium businesses.
I rate the solution’s scalability a seven out of ten.
How are customer service and support?
When the case is unresolved, the following person takes time to get involved in the tickets. The information may be complex.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is easy. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is good.
What other advice do I have?
I recommend it because it's a perfect solution.
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Chief Technology Officer at Future Point Technologies
Comprehensive reporting and efficient log management
Pros and Cons
- "The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics."
- "I believe that its technical support is the only aspect that requires significant improvement."
What is our primary use case?
The primary use case for our clients revolves around robust reporting capabilities, addressing key aspects such as understanding diverse utilizations and the performance of network links. They specifically sought insights into bandwidth usage and detailed reporting at the application level. Additionally, an essential requirement was efficient log management. This is crucial because FortiGate has limitations on retaining logs for an extended duration, and our clients needed a solution, such as FortiAnalyzer, to effectively manage and analyze logs over an extended period.
What is most valuable?
The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics. Additionally, its ability to centrally capture logs from multiple devices proves indispensable for our SOC. This centralized log management facilitates automation processes, and we also greatly appreciate the effectiveness of its analytics features.
What needs improvement?
I believe that its technical support is the only aspect that requires significant improvement. With the current trend toward AI advancements, there's an opportunity for improved AI analytics. This could empower us to better leverage technology to detect attacks in a more effective manner.
For how long have I used the solution?
I have been working with it for more than five years.
What do I think about the stability of the solution?
It offers excellent stability capabilities. I would rate it nine out of ten.
What do I think about the scalability of the solution?
It offers a capacity of up to two thousand gigabytes of logs daily, showcasing considerable scalability. I believe it is a scalable solution that can easily accommodate increasing needs without compromising performance. Our clients fall into the enterprise category. I would rate it eight out of ten.
How are customer service and support?
The support services are often outsourced to specific regions, resulting in varying levels of technical expertise. While regions like America, the USA, Europe, and certain countries in Australia benefit from reasonable and proficient engineers, other locations may experience subpar tech support. Consequently, issue resolution can be time-consuming, leading customers to sometimes address problems independently. Particularly in terms of time efficiency, there is a need for improvement to expedite the support process. I would rate it six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was straightforward. I would rate it eight out of ten.
What about the implementation team?
The deployment process is straightforward and efficient, requiring minimal time and effort. It takes approximately thirty minutes and it's quite user-friendly.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. The cost structure is primarily based on factors such as the number of logs, log sizes, and the daily log storage capacity, with a minimum requirement of two gigabytes per day. The maximum storage capacity can extend up to eight thousand gigabytes of logs per day.
What other advice do I have?
I would strongly recommend utilizing it. It's an excellent product with abundant features, offered at a very reasonable price point. Overall, I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
solution architect at a non-profit with 51-200 employees
Low cost and easy to set up, but needs to be easier to use
Pros and Cons
- "There are a lot of monitoring features available."
- "They need to make the monitor better."
What is our primary use case?
We primarily use the solution as an analysis tool.
What is most valuable?
We can look at all of the logs in one place. It helps with analysis. It's useful for centralization. We're able to collect all of the logs via the analyzer.
Overall, it's a useful tool.
The cost is very low. It's one of the reasons I am using it.
There are a lot of monitoring features available.
It is easy to set up.
What needs improvement?
You have to play a lot with it in order to find what you need and how to use it.
It is not easy to use.
We were trying to monitor more problems via FortiAnalyzer, however, it was not very good.
We haven't received much help from the team. They haven't tried to make it better or more user-friendly.
They need to make the monitor better.
They really need to focus on security issues. Every manager is most concerned with this and that must be at the forefront of future designs.
For how long have I used the solution?
I've been using the solution for three or four years.
What do I think about the stability of the solution?
It is very stable and reliable. There are no bugs or glitches. I'd rate the stability nine out of ten. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is okay. I'd rate it between five and seven out of ten.
We have 2,000 users on the solution right now.
How are customer service and support?
The technical support is good overall.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I did not use a similar product previously.
How was the initial setup?
The solution is very simple to set up. It is very easy to connect all other Fortinet products to this solution.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable. I'd rate the affordability four out of ten, where ten is the most expensive.
What other advice do I have?
I'd rate the solution five out of ten overall. It's an okay product that needs to be easier to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Specialist at Databros
Easy to get reports and read specific logs
Pros and Cons
- "With Fortinet FortiAnalyzer, it is easy to get reports and read specific logs."
- "Fortinet has a new bug every month, which needs to be improved."
What is our primary use case?
Our clients use Fortinet FortiAnalyzer to analyze and locate the traffic in their network. Since it's a big customer, they have both Fortinet FortiAnalyzer and Fortinet FortiManager.
What is most valuable?
With Fortinet FortiAnalyzer, it is easy to get reports and read specific logs. It provides fast log analysis for getting information. The solution helps locate if a destination is blocked or a machine communicates with the right port or server. Basic debugging can be done quickly using Fortinet FortiAnalyzer.
What needs improvement?
Fortinet has a new bug every month, which needs to be improved.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for four years.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is a really stable solution and does not have any bugs.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is a scalable solution.
Which solution did I use previously and why did I switch?
I have previously used the Kibana tool.
How was the initial setup?
The solution's initial setup is easy because it's a virtual machine. You have to upgrade it once every two to three years, which is a slow process. However, there aren't many features that need to be updated because the product is good.
What was our ROI?
The solution has been in our organization before I joined. Based on that, I have to say it's a good investment.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAnalyzer is quite an expensive tool.
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What other advice do I have?
Users should never upgrade to the newest firmware. In the last decade, we have learned to always wait and see. Fortinet has had some bad releases. You must have good quality assurance that the product is bug-free. It is easy to maintain the solution.
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Last updated: Aug 30, 2024
Flag as inappropriateSenior Network Engineer at Delta Line International
Provides great visibility into user logs and traffic
Pros and Cons
- "The traffic log information we receive from Fortinet FortiAnalyzer is valuable."
- "Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions."
What is our primary use case?
We use Fortinet FortiAnalyzer for logs and reports. We have a SOC subscription to monitor the end users' login activity and traffic.
Fortinet FortiAnalyzer is deployed by us in both on-premises and cloud environments.
How has it helped my organization?
Fortinet FortiAnalyzer provides more visibility into the logs.
What is most valuable?
The traffic log information we receive from Fortinet FortiAnalyzer is valuable.
What needs improvement?
Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for three months.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer is stable as long as we keep it up to date.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is scalable.
How are customer service and support?
The technical support is great. We receive support within 24 hours of opening a ticket.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment of Fortinet FortiAnalyzer is straightforward. There are two network interfaces involved: the Internet interface and the LAN interface. The LAN interface must be configured on the same subnet as the other Fortinet products to enable visibility of the network connector from the Fortinet console. Upon successful configuration, an authorization message will be received, allowing us to proceed with adding the devices to the FortiAnalyzer device manager and initiating log data collection. The deployment process is well-documented, requiring minimal personnel, and can be completed within five hours.
What's my experience with pricing, setup cost, and licensing?
The number of licenses required directly corresponds with the number of devices connected.
What other advice do I have?
I would rate Fortinet FortiAnalyzer a nine out of ten.
FortiAnalyzer enhances network security visibility with its comprehensive logging and analysis capabilities, making it a valuable tool for organizations seeking to improve their security posture. I highly recommend it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Team Lead Manager at Wizlynx
We can collect all gateway information and logs in one location, but it is difficult to modify rules
Pros and Cons
- "The ability to gather all gateway information and logs in a single location is the most valuable feature."
- "I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management."
What is our primary use case?
I utilize Fortinet FortiAnalyzer to gather various logs from FortiGate, enabling me to conduct specific investigations in particular cases.
What is most valuable?
The ability to gather all gateway information and logs in a single location is the most valuable feature.
What needs improvement?
I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management. However, this perception might be attributed to my limited familiarity with Fortinet FortiAnalyzer. For instance, with Check Point, I can easily make modifications to rules such as identifying issues, making corrections, or adding new features. This includes creating exceptions or adding elements to the current rule set.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for four months.
What do I think about the stability of the solution?
In our current environment, Fortinet FortiAnalyzer is stable.
What do I think about the scalability of the solution?
I am currently utilizing the cloud version of Fortinet FortiAnalyzer, and the scalability it offers is exceptional. Unlike the on-premises version, I have not encountered any issues.
How was the initial setup?
The initial setup is straightforward. The deployment takes a few minutes and the configuration is easy.
What's my experience with pricing, setup cost, and licensing?
I would rate FortiAnalyzer's price a seven out of ten, with ten being the most expensive.
What other advice do I have?
I would rate Fortinet FortiAnalyzer a seven out of ten.
We are paying for vendor maintenance support, and so far, the maintenance has been minimal.
I recommend completing training before utilizing Fortinet FortiAnalyzer. I was suddenly tasked with using the solution when my organization decided to change technologies, and it was initially challenging to understand how it operates.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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