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Security Manager at Yarix S.r.l.
Real User
Top 5Leaderboard
We can gather logs and generate reports, but the license cost is high
Pros and Cons
  • "The most valuable feature is the capability to gather logs and generate reports."
  • "The integration with other vendors for log collection could be enhanced."

What is our primary use case?

Fortinet FortiAnalyzer is utilized to gather logs from all Fortinet products and generate reports.

What is most valuable?

The most valuable feature is the capability to gather logs and generate reports. Without this solution, the firewalls exhibit limited proficiency in displaying logs.

What needs improvement?

The integration with other vendors for log collection could be enhanced.

The licensing cost has room for improvement.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for over three years.

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What do I think about the stability of the solution?

I rate FortiAnalyzer's stability a nine out of ten. We have had instances of data loss or source loss.

What do I think about the scalability of the solution?

For our needs, FortiAnalyzer is scalable because we are not dealing with thousands of firewalls.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is straightforward. The deployment took a couple of days.

For the deployment, we needed to create the server for deploying the FortiAnalyzer image and create the policy rules. We also had to complete the basic configuration of FortiAnalyzer. Following that, we configured all the resources and logs within FortiAnalyzer to collect and correlate the logs, which are then used to generate reports.

What about the implementation team?

We used a consultant for the implementation.

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license, but we have the ability to determine the payment schedule with our distributor.

The cost of the license is high.

What other advice do I have?

I would give Fortinet FortiAnalyzer a rating of six out of ten. I am not satisfied with the solution as it falls short of a proper SIEM. Therefore, we would prefer to allocate more funds towards a SIEM in order to effectively collect logs.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sunail Nair - PeerSpot reviewer
Team Leader IT at Tappoo Limited
Real User
Top 10
Easy to use, easy to integrate, and configures multiple devices at the same time
Pros and Cons
  • "The solution is easy to use and easy to integrate."
  • "It would be good if the product could provide data about the websites users visit."

What is our primary use case?

I use the solution for the configuration process.

What is most valuable?

Logs are the most useful feature of the solution. The solution is easy to use and easy to integrate. It helps to configure multiple devices at once.

What needs improvement?

The solution provides details like category, IP address, and location. It would be good if the product could provide data about the websites users visit.

It will be better if the product can build its UI like Cisco Meraki’s.

For how long have I used the solution?

I have been using the solution for around seven years.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

Compared to most other solutions, it is easier to scale Fortinet FortiAnalyzer. We also use FortiAnalyzer VM, so the scalability is pretty flexible. Around 1000 employees in our organization use the solution.

How are customer service and support?

It is a bit of a challenge to return devices. Once we return the device to Fortinet, they will send us a replacement. This process takes a bit of time. The cost of sending the device is very high. With that money, we can buy a smaller device.

How was the initial setup?

The initial setup was very simple.

What about the implementation team?

We need three employees to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The product’s price is much better than its competitors.

What other advice do I have?

We need to have a license for individual devices to use the solution. We end up in a loop when we try to access the websites and different routes. We also have to provide the options ourselves for all our queries. The process would be better if reports and records were more readily available.

Cisco Meraki is an online portal that provides organized and in-depth reports. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Fortinet FortiAnalyzer
January 2025
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Saneesh Pv - PeerSpot reviewer
Network Security Specialist at GBM
Real User
Top 5
Customer support is good, but the tool lacks a sophisticated and customizable dashboard
Pros and Cons
  • "I would say that Fortinet's tech support is really good."
  • "The deployment of Fortinet FortiAnalyzer is not complex, but integrating it with firewalls can take some time, depending on the number of firewalls."

What is our primary use case?

It's a lock storage correlation device. You can connect locks from different devices. Not just from Fortinet, but you can send locks from other devices to FortiAnalyzer. Basically, it is a centralized repository.

What is most valuable?

Fortinet FortiAnalyzer has a lock correlation feature. It simplifies the troubleshooting process for its customers. So now, instead of logging into every firewall, they can log into Fortinet FortiAnalyzer and check the locks. They can also check whether there are any issues with the network.

What needs improvement?

This is a difficult question for me to answer. I want the tool to have a sophisticated and customizable dashboard similar to the one in the SIEM solution. However, I'm not sure if that is in the pipeline. Basically, I would say that it's not a pure SIEM solution where your customer can have a layer on a view of dashboards or advanced dashboards.

For how long have I used the solution?

I work with Fortinet and Palo Alto. I am also a partner of Fortinet. Even though I have been working with Fortinet for more than five or six years now, Fortinet EDR is something very new for me and us in general. We have been working on firewalls, FortiAnalyzer, FortiManager, FortiMail, FortiADC, and FortiWeb. EDR, SDMA, and ZTNA are new to us. Speaking about Fortinet FortiAnalyzer, I have been working on it for more than six years now.

What do I think about the stability of the solution?

The stability of Fortinet FortiAnalyzer is okay. Although some customers have encountered issues, others have had a pretty okay experience and are doing pretty well with the solution.

What do I think about the scalability of the solution?

I would say that more than ten of our clients are working on this solution. I would say that it is kind of scalable since it comes in different form factors. Owing to the different form factors and sizing of the solution, you can add and get increased capacity. This can help a person to add more firewalls and devices.

How are customer service and support?

I would say that Fortinet's tech support is really good.

How would you rate customer service and support?

Neutral

How was the initial setup?

I can say that the setup is a mixture of both options. I wouldn't say it is difficult. I would rather say that the setup process is okay or moderate. Also, the straightforwardness and complexity of the setup process will depend on your environment.

The deployment of Fortinet FortiAnalyzer is not complex, but integrating it with firewalls can take some time, depending on the number of firewalls. So, the deployment of the entire solution can take approximately one week to complete.

What's my experience with pricing, setup cost, and licensing?

I'm not familiar with the cost point, because I am more of a technical person and I do not do pre-sales or sales.

Which other solutions did I evaluate?

I downloaded reports for CrowdStrike Falcon and FortiEDR from peerspot.com to see how they are in terms of performance.

What other advice do I have?

Based on current trends, people are shifting towards FortiGate devices for their attractive value proposition and exceptional performance. FortiGate is the go-to choice for firewalls. And for us, along with FortiGate, I'll even go with FortiManager and FortiAnalyzer. I rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Baherathan Kathirgamanathan - PeerSpot reviewer
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
Real User
An economical solution that provides good standard reports and is easy to troubleshoot
Pros and Cons
  • "The solution provides good standardized reports and is easy to troubleshoot."
  • "The solution should include the ability to customize reports so that customers receive greater value and high level reporting."

What is our primary use case?

Our company is partners with Fortinet and we provide log monitoring services to our customers. More than one hundred people in our company use the solution. 

What is most valuable?

The solution provides good standardized reports and is easy to troubleshoot. 

What needs improvement?

The solution should include the ability to customize reports so that customers receive greater value and high level reporting. 

I would also like to be able to view a real-time log. 

For how long have I used the solution?

I have been using the solution for seven years. 

What do I think about the stability of the solution?

The solution is stable. I rate it an eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable. I rate it a seven out of ten. 

How are customer service and support?

Technical support is very good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward and is accomplished via quick installation.  

What about the implementation team?

We install the solution for customers. One of our technicians handles base deployment which can take two or three years depending on our customer's needs. 

What's my experience with pricing, setup cost, and licensing?

The hardware has a one-time cost and maintenance is paid by annual subscription. 

Customers contracts are on a monthly basis and include log monitoring services, maintenance, and technical support provided by two technicians. 

The solution is not that expensive and I rate it a five out of ten. 

What other advice do I have?

The solution pairs very well with other Fortinet products.

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AshishSingh10 - PeerSpot reviewer
Solutions Architect at a comms service provider with 501-1,000 employees
Reseller
Easy to configure and understand with helpful support
Pros and Cons
  • "The initial setup is easy, and the deployment is fast."
  • "They could improve the user interface a bit."

What is our primary use case?

We primarily use the solution as a firewall and security gateway.

What is most valuable?

It is easy to configure.

The end-user finds it very easy to understand. 

It's stable and reliable.

The solution is scalable.

The initial setup is easy, and the deployment is fast. 

Technical support is generally helpful. 

What needs improvement?

I'm not sure if any features need improvement. 

They could improve the user interface a bit. The GUI could be easier to understand.

For how long have I used the solution?

I've used the solution for four years. 

What do I think about the stability of the solution?

The solution is very stable. I'd rate the solution ten out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's a very scalable solution. I'd rate the ability to extend ten out of ten. It's excellent. 

We work with mostly small and medium companies. 

How are customer service and support?

I haven't been directly involved with support. However, I have an understanding that they are very good. I haven't heard of any complaints. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm also familiar with Check Point. I prefer Fortinet products. 

How was the initial setup?

The initial setup is straightforward. I'd rate the ease of setup eight out of ten. It is quite simple. 

Deployment only takes about one week. We can handle the customer's various policies and configurations. 

It only takes one person to deploy and maintain the solution. It's easy to manage the product. The customer can self-learn the solution and manage it once it is launched. 

What's my experience with pricing, setup cost, and licensing?

It is a fairly affordable solution. I'd rate the solution three or four out of ten with ten being the most expensive. It's cheap It's not costly.  

What other advice do I have?

We mostly resell the solution to big and small customers. 

We're using the latest version of the solution. 

I'd recommend the solution to others. I'd recommend Fortigate products to users in general. 

I would rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Hector Santiago - PeerSpot reviewer
Senior Technical Sales Engineer at Logicalis
MSP
Top 10
A solution for firewall, URL filtering, and SD-WAN
Pros and Cons
  • "We use the solution for enterprise firewalls, URL filtering, and SD-WAN."
  • "The solution could embed monitoring."

What is our primary use case?

We use the solution for enterprise firewalls, URL filtering, and SD-WAN.

What needs improvement?

The solution could embed monitoring.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for a year. We are using V6.2 of the solution.

What do I think about the scalability of the solution?

The solution’s scalability is good. 500 users are using this solution. The solution is suitable for small and medium businesses.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

When the case is unresolved, the following person takes time to get involved in the tickets. The information may be complex.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is good.

What other advice do I have?

I recommend it because it's a perfect solution.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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reviewer2132547 - PeerSpot reviewer
solution architect at a non-profit with 51-200 employees
Real User
Low cost and easy to set up, but needs to be easier to use
Pros and Cons
  • "There are a lot of monitoring features available."
  • "They need to make the monitor better."

What is our primary use case?

We primarily use the solution as an analysis tool. 

What is most valuable?

We can look at all of the logs in one place. It helps with analysis. It's useful for centralization. We're able to collect all of the logs via the analyzer.

Overall, it's a useful tool. 

The cost is very low. It's one of the reasons I am using it. 

There are a lot of monitoring features available. 

It is easy to set up. 

What needs improvement?

You have to play a lot with it in order to find what you need and how to use it. 

It is not easy to use.

We were trying to monitor more problems via FortiAnalyzer, however, it was not very good.

We haven't received much help from the team. They haven't tried to make it better or more user-friendly. 

They need to make the monitor better.

They really need to focus on security issues. Every manager is most concerned with this and that must be at the forefront of future designs. 

For how long have I used the solution?

I've been using the solution for three or four years. 

What do I think about the stability of the solution?

It is very stable and reliable. There are no bugs or glitches. I'd rate the stability nine out of ten. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is okay. I'd rate it between five and seven out of ten. 

We have 2,000 users on the solution right now. 

How are customer service and support?

The technical support is good overall. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not use a similar product previously. 

How was the initial setup?

The solution is very simple to set up. It is very easy to connect all other Fortinet products to this solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I'd rate the affordability four out of ten, where ten is the most expensive.

What other advice do I have?

I'd rate the solution five out of ten overall. It's an okay product that needs to be easier to use. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Fasal Kp - PeerSpot reviewer
Senior System Administrator at SAGT
Real User
You can also download premade reports on the portal, but the user experience could be better
Pros and Cons
  • "FortiAnalyzer helps us discover what's happening on the network."
  • "They could always improve the interface and the user experience."

What is our primary use case?

FortiAnalyzer is a log analytics tool. Our company has around 600 to 700 people.

What is most valuable?

FortiAnalyzer helps us discover what's happening on the network.

What needs improvement?

They could always improve the interface and the user experience.

For how long have I used the solution?

I have used FortiAnalyzer for four or five years.

What do I think about the stability of the solution?

I rate FortiAnalyzer eight out of 10 for stability.

What do I think about the scalability of the solution?

Scalability is irrelevant to me because we have a small setup. One analyzer is enough for me.

How was the initial setup?

Setting up FortiAnalyzer isn't complex and takes two or three hours. They have a prebuilt OVA we can deploy using Ansible. Next, we configure FortiGate to send the logs to the FortiAnalyzer. You can also download premade reports on the portal.

What's my experience with pricing, setup cost, and licensing?

You pay an annual license based on the volume of logs per day.

What other advice do I have?

I rate FortiAnalyzer seven out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: January 2025
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Buyer's Guide
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