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Javed Hashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reseller
Top 5
Comprehensive reporting and efficient log management
Pros and Cons
  • "The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics."
  • "I believe that its technical support is the only aspect that requires significant improvement."

What is our primary use case?

The primary use case for our clients revolves around robust reporting capabilities, addressing key aspects such as understanding diverse utilizations and the performance of network links. They specifically sought insights into bandwidth usage and detailed reporting at the application level. Additionally, an essential requirement was efficient log management. This is crucial because FortiGate has limitations on retaining logs for an extended duration, and our clients needed a solution, such as FortiAnalyzer, to effectively manage and analyze logs over an extended period.

What is most valuable?

The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics. Additionally, its ability to centrally capture logs from multiple devices proves indispensable for our SOC. This centralized log management facilitates automation processes, and we also greatly appreciate the effectiveness of its analytics features.

What needs improvement?

I believe that its technical support is the only aspect that requires significant improvement. With the current trend toward AI advancements, there's an opportunity for improved AI analytics. This could empower us to better leverage technology to detect attacks in a more effective manner.

For how long have I used the solution?

I have been working with it for more than five years.

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What do I think about the stability of the solution?

It offers excellent stability capabilities. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It offers a capacity of up to two thousand gigabytes of logs daily, showcasing considerable scalability. I believe it is a scalable solution that can easily accommodate increasing needs without compromising performance. Our clients fall into the enterprise category. I would rate it eight out of ten.

How are customer service and support?

The support services are often outsourced to specific regions, resulting in varying levels of technical expertise. While regions like America, the USA, Europe, and certain countries in Australia benefit from reasonable and proficient engineers, other locations may experience subpar tech support. Consequently, issue resolution can be time-consuming, leading customers to sometimes address problems independently. Particularly in terms of time efficiency, there is a need for improvement to expedite the support process. I would rate it six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. I would rate it eight out of ten.

What about the implementation team?

The deployment process is straightforward and efficient, requiring minimal time and effort. It takes approximately thirty minutes and it's quite user-friendly.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. The cost structure is primarily based on factors such as the number of logs, log sizes, and the daily log storage capacity, with a minimum requirement of two gigabytes per day. The maximum storage capacity can extend up to eight thousand gigabytes of logs per day.

What other advice do I have?

I would strongly recommend utilizing it. It's an excellent product with abundant features, offered at a very reasonable price point. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Bhaskar Rao - PeerSpot reviewer
Network manager admin at Yamaha
Real User
Top 5Leaderboard
Help global support, beneficial reports, and suitable for all business sizes
Pros and Cons
  • "The most valuable feature of Fortinet FortiAnalyzer is the capturing of traffic for reports."
  • "Fortinet FortiAnalyzer should come bundled with other Fortinet solutions. Additionally, the performance and updates could improve. They need to test their updates better so there are not as many bugs."

What is our primary use case?

Fortinet FortiAnalyzer is for log collection and reporting.

What is most valuable?

The most valuable feature of Fortinet FortiAnalyzer is the capturing of traffic for reports.

What needs improvement?

Fortinet FortiAnalyzer should come bundled with other Fortinet solutions. Additionally, the performance and updates could improve. They need to test their updates better so there are not as many bugs.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately 10 years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiAnalyzer is good.

We have approximately 2,800 people using this solution in my organization on a daily basis. 

The solution is suitable for all sized businesses.

How are customer service and support?

The support from Fortinet FortiAnalyzer is responsive. If the Indian support can support only the lowest priority work and the global team can support any kind of topic. The global support is experienced and technically sound. The Indian support can improve by having better knowledge.

Which solution did I use previously and why did I switch?

I have used Palo Alto and when comparing it to Fortinet FortiAnalyzer, Palo Alto is better. However, it is priced too high.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer is simple.

I rate the initial setup of Fortinet FortiAnalyzer a four out of five.

What about the implementation team?

We did the deployment of the solution in-house.

What's my experience with pricing, setup cost, and licensing?

We pay approximately $11,000 for a three-year license to use Fortinet FortiAnalyzer. When we compared the price of this solution to others it is not expensive. Palo Alto is a more expensive solution.

I rate the price from Fortinet FortiAnalyzer a four out of five.

What other advice do I have?

My advice to others is if there are not any budget restraints then I would recommend choosing Palo Alto or FireEye. If there is a budget then Fortinet FortiAnalyzer is good.

I rate Fortinet FortiAnalyzer an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
January 2025
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Othman Alamine - PeerSpot reviewer
Senior Network Engineer at Delta Line International
Real User
Provides great visibility into user logs and traffic
Pros and Cons
  • "The traffic log information we receive from Fortinet FortiAnalyzer is valuable."
  • "Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions."

What is our primary use case?

We use Fortinet FortiAnalyzer for logs and reports. We have a SOC subscription to monitor the end users' login activity and traffic.

Fortinet FortiAnalyzer is deployed by us in both on-premises and cloud environments.

How has it helped my organization?

Fortinet FortiAnalyzer provides more visibility into the logs.

What is most valuable?

The traffic log information we receive from Fortinet FortiAnalyzer is valuable.

What needs improvement?

Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three months.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable as long as we keep it up to date. 

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

How are customer service and support?

The technical support is great. We receive support within 24 hours of opening a ticket.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment of Fortinet FortiAnalyzer is straightforward. There are two network interfaces involved: the Internet interface and the LAN interface. The LAN interface must be configured on the same subnet as the other Fortinet products to enable visibility of the network connector from the Fortinet console. Upon successful configuration, an authorization message will be received, allowing us to proceed with adding the devices to the FortiAnalyzer device manager and initiating log data collection. The deployment process is well-documented, requiring minimal personnel, and can be completed within five hours.

What's my experience with pricing, setup cost, and licensing?

The number of licenses required directly corresponds with the number of devices connected.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a nine out of ten.

FortiAnalyzer enhances network security visibility with its comprehensive logging and analysis capabilities, making it a valuable tool for organizations seeking to improve their security posture. I highly recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Information Security Engineer at a tech services company with 11-50 employees
User
Top 5
Enables us to gain clearer view of threats through advanced analytics and comprehensive reporting
Pros and Cons
  • "Fortinet FortiAnalyzer comes with a lot of prebuilt reports out of the box, making it easy for our team to generate necessary reports without much struggle."
  • "I recommend Fortinet FortiAnalyzer."
  • "One area for improvement could be better support for third-party products, as it doesn't have as much visibility with these compared to Fortinet's own products."
  • "One area for improvement could be better support for third-party products, as it doesn't have as much visibility with these compared to Fortinet's own products."

What is our primary use case?

The primary use case of Fortinet FortiAnalyzer in our organization is to gain more visibility into traffic, such as creating reports on highest bandwidth users over time. It also serves as a central log repository, aiding in threat detection by showing indicators of compromise and emerging threats.

What is most valuable?

Fortinet FortiAnalyzer comes with a lot of prebuilt reports out of the box, making it easy for our team to generate necessary reports without much struggle. It provides better visibility, allowing us to have a clearer view of threats. The advanced analytics capabilities aid in threat detection by providing visibility into indicators of compromise.

What needs improvement?

One area for improvement could be better support for third-party products, as it doesn't have as much visibility with these compared to Fortinet's own products.

For how long have I used the solution?

I have been working with Fortinet FortiAnalyzer for five years.

What do I think about the stability of the solution?

There have been no significant performance or stability issues with Fortinet FortiAnalyzer. Sizing is always done well beforehand.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable, especially for the VM versions, as additional space can be provisioned from the servers as needed.

How are customer service and support?

Customer service and support for Fortinet FortiAnalyzer are quite helpful and responsive. I have interacted with them multiple times without any complaints.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I do not have experience working with any other log management solutions.

How was the initial setup?

The initial setup process was straightforward. It involved running the OVA on a virtual environment, setting up IPs, DNS, and static cloud, followed by accessing the web interface for integration with other products.

What's my experience with pricing, setup cost, and licensing?

I do not interact with the pricing or licensing component of the business, so I do not know about it.

What other advice do I have?

I recommend Fortinet FortiAnalyzer. It provides valuable tools for the organization by presenting better reports that help in management decision-making. It is a valuable solution that can be improved by enhancing its third-party product support. 

Overall, I would rate Fortinet FortiAnalyzer nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Manager at Allsec Technologies Ltd
Real User
Top 5Leaderboard
Centralized log management and real-time analysis enables efficient traffic log analysis and comprehensive network monitoring, but has an initial learning curve
Pros and Cons
  • "The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects."
  • "Automated reports focusing on compliance issues would provide a clearer understanding of potential gaps and the need for remediation."

What is our primary use case?

I find it to be a valuable tool for utilizing traffic logs. The product's continuous improvements and Fortinet's commitment to enhancing its capabilities contribute to its effectiveness.

What is most valuable?

The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects.

What needs improvement?

It would be beneficial to enhance the streamlining of the generation of automated reports related to compliance, such as PCI DSS or HIPAA, based on the logs collected. Automated reports focusing on compliance issues would provide a clearer understanding of potential gaps and the need for remediation. This feature would significantly simplify the process of identifying and addressing areas that require attention.

For how long have I used the solution?

I have been working with it for ten years.

What do I think about the stability of the solution?

I would rate its stability capabilities eight out of ten.

What do I think about the scalability of the solution?

We have approximately three thousand users within our company. I would rate its scalability seven out of ten, as it should be improved.

How are customer service and support?

Technical support is responsive. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The majority of our network infrastructure is based on Fortinet, with a single device each on Palo Alto and Cisco.

How was the initial setup?

The initial setup was fairly easy. When approaching it for the first time, there might be some minor complexities. However, as you gain experience, the process becomes quite straightforward to manage.

What about the implementation team?

The setup typically takes a maximum of three to four hours, depending on the scenario. If it's hardware, there usually aren't any issues. For software installations, you need to consider server specifications, and the process involves loading the license, which may take about three to four hours for activation. For maintenance, we have a team of five members responsible for overseeing the entire network, which includes managing the Fortinet licenses.

What's my experience with pricing, setup cost, and licensing?

The pricing model is subscription-based. It involves payment for both the license and ongoing support. I would rate it seven out of ten.

What other advice do I have?

It serves as an excellent tool, especially for addressing compliance requirements. Analyzing traffic logs and monitoring network impressions, both inbound and outbound traffic, are essential needs that this tool effectively fulfills. Implementing it has proven to be highly beneficial. Overall, I would rate it seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alain ClovisBapfunya - PeerSpot reviewer
Cyber Security Specialist at EAST-NB
Real User
Top 10
It aggregates and correlates all the events from multiple sources
Pros and Cons
  • "Many of my clients are financial institutions that transmit files from around the country across a VPN. In a setup like this, it's helpful to have a centralized dashboard to manage firewalls and other security solutions across a distributed environment. You can do all sorts of analysis and configure it to trigger alarms."
  • "FortiAnalyzer only integrates with Fortinet solutions. That is a limitation because many organizations use multiple vendors. It's often a mixture of Cisco network hardware and equipment from other vendors, such as switches, access points, etc."

What is our primary use case?

FortiAnalyzer provides a centralized dashboard for analyzing the output of all our Fortinet solutions, like FortiGate, FortiManager, FortiSandbox, etc. It aggregates and correlates all the events.

What is most valuable?

Many of my clients are financial institutions that transmit files from around the country across a VPN. In a setup like this, it's helpful to have a centralized dashboard to manage firewalls and other security solutions across a distributed environment. You can do all sorts of analysis and configure it to trigger alarms. 

What needs improvement?

FortiAnalyzer only integrates with Fortinet solutions. That is a limitation because many organizations use multiple vendors. It's often a mixture of Cisco network hardware and equipment from other vendors, such as switches, access points, etc. 

For how long have I used the solution?

We have used FortiAnalyzer for one year.

What do I think about the stability of the solution?

FortiAnalyzer is stable as long as you don't push it. It can cause trouble if you are overreliant on virtual machines and you don't have hardware acceleration. You might see some performance problems. 

What do I think about the scalability of the solution?

FortiAnalyzer is scalable. It covers FortiGate firewalls, switches, etc. You can always buy more licenses or hardware if you need to upgrade. 

How are customer service and support?

The response times could be faster.

How was the initial setup?

Setting up FortiAnalyzer is straightforward. It doesn't take long because everything is already built for you unless you need to do some virtualization. The specific steps depend on your environment and what kind of device fabrics you use. 

What's my experience with pricing, setup cost, and licensing?

They have three-year licenses, but I usually recommend starting with a one-year license to try FortiAnalyzer out. After that, you can switch to a three-year license. 

What other advice do I have?

I rate FortiAnalyzer nine out of 10. I recommend FortiAnalyzer to anyone who is using Fortinet products. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
C N R Prabashan - PeerSpot reviewer
Assistant Manager - Information Security & Infrastructure at lankatiles
Real User
Top 10
Comprehensive technical reports clearly identify any issues
Pros and Cons
  • "Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs."
  • "Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices."

What is our primary use case?

Our company uses the solution to capture our Forti Firewall into a centralized box and auditing folder that is analyzed at least once per year. Four staff members use the solution, produce detailed reports, and manage operations. 

We initially implemented the solution on-premises at our data center in Colombo City. Now, we are implementing things to the cloud so our next plan is to secure cloud-level protection. 

What is most valuable?

Technical reports clearly identify system checks, locations and areas, how many times things escape, which firewall is affected, and source IDs. 

What needs improvement?

Software reports are good but should match the dashboard and include top-level output instead of just base or low-level devices. Currently, we need to look into web URLs to analyze information. We are planning to move to the next level because we need threads for other devices such as HDMI or VGA output. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

The management side requires an additional user account that is maintained and AD authenticated by the analyzer. It would be easier to integrate features without this required account that limits scalability from the management side. 

How are customer service and support?

A few years ago, we were implementing and had a session expired issue because the application session had expired on the national channel level. We contacted local agents who reached out to support. The help desk successfully sorted out and fixed the issue. Support is located in India and uses the English language. 

How was the initial setup?

The setup is straightforward with a very easy deployment program. Some IT knowledge is helpful but it is not hard to setup or manage the solution. 

What's my experience with pricing, setup cost, and licensing?

Base features used to be priced lower but now are a bit higher. We have some requirements and combine more than 100 showrooms to the SDN with the MLPS connection. Compared to other products, the price is a little bit high. 

I rate pricing an eight out of ten.

Which other solutions did I evaluate?

We did not evaluate other options. 

What other advice do I have?

The solution has good availability and provides good information. A few features can be improved to a degree.

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
LinhNguyen7 - PeerSpot reviewer
IT Manager at PTECH
Real User
Top 5Leaderboard
Offers protection to network from attacks
Pros and Cons
  • "It is one of the best firewall products."
  • "The product's high price is an area of concern where improvements are required."

What is our primary use case?

I have been using the solution in my company since after we set up and configured the tool, we managed the migration. Sometimes, I have to take care of my customers. My customers are using the product well.

What is most valuable?

The product can be used as a full-time solution and as a reasonable antivirus product. With the firewall, it protects the systems from ransomware attacks.

What needs improvement?

The product's high price is an area of concern where improvements are required.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for five to ten years. I use the solution's latest version.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

If I consider my company's customers, some are government organizations.

How are customer service and support?

I get support for the product from the solution's website. I also get local support from a solution company that deals with our organization's support team. The product's support team is very good and knowledgeable. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

For installation, I approached a technology company in Vietnam that provides the required team support.

The solution is deployed on the cloud, but it isn't easy to operate in Vietnam since money is collected every year.

The solution's deployment is difficult since you need knowledge about networks, rules, policies or else you may get confused when you collect information from your customers.

What's my experience with pricing, setup cost, and licensing?

The tool offers protection to my network. The costs related to the licensing part of the solution for each year keep increasing every year. In other countries, the product may seem cheap, but in Vietnam, the costs are high. There is not enough money for businesses to pay for the tool.

What other advice do I have?

For cybersecurity, my company normally uses the asset list and applies it to some applications like an antivirus or IDS system.

One of the product's tasks is to provide a firewall to check the effects of a customer's network from outside.

The automation of reports that is possible with the product is good, especially because Fortinet has a lot of products for the customers in the market, including those like the government, banking, and other small businesses. Many people in Vietnam use Bitbucket since they don't have much money. With the setup of the firewall, the traffic gets controlled. When you start the firewall very high, I believe the 30 percent time taken to assess risks is very high. The product becomes slow, and it may have an impact on the server.

The solution has impacted our company's operational costs by reducing them by 30 percent.

The performance offered by the product is high only when the network traffic is normal.

It is one of the best firewall products.

I rate the overall tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: January 2025
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Log Management
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.