Fortinet FortiAnalyzer Reviews

The clients using this solution have wifi for their guests and for their own users. They want to know which user has used their wifi to access the internet, and probably use this knowledge for a kind of security management purpose.

The solution is quite easy to deploy. For the user, they don't need to have a lot of technical know-how. It is easy to generate the report for review by the management.

The solution is stable and reliable.

We have not faced any scalability issues.

The solution should be more price competitive.

I've used the solution for one or two years. I used it on a recent project.

However, the first time I used this product was in 2006 for our own infrastructure. We are not using it in our infrastructure anymore.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

In terms of scalability, it really depends. For our customer, the SME customer, not that many people need it. If you talk about scalability around analysis, related to the hub and space, the hub disk size, and the capacity of the box, for the on-prem model, we need to choose it with some buffer. We can't foresee any scalability issue for that customer. 

We only have one client on the solution. 

While I haven't directly dealt with technical support, I have not heard any complaints from my colleagues that may have. I would say that the support has been satisfactory for the moment.

The initial setup is pretty straightforward. That said, I didn't handle it directly. We had an internal team that did the implementation. 

Most of the time, one engineer is sufficient for a small deployment, just two AP, one firewall, and one analyzer.

The implementation work was done by my engineers. We did not need any outside assistance from any integrators or consultants. 

I can't remember if they have a new license for software maintenance. They have maintenance that is charged annually. Unlike a firewall, they have a UTM license you need to pay annually and then only an annual maintenance cost for the hardware, for FortiAnalyzer.

I'm not sure what the exact price is at the moment. However, my understanding is the pricing could be better.

I would recommend the solution to others. We have been happy with its overall capabilities. I'd rate the solution at an eight out of ten.

We primarily use the solution in order to analyze data.

If you have two devices that need to communicate with each other, so you can see where any issue is as you can see every single communication. It shows the flux of communication.

The most valuable aspect of the solution is its ability to pinpoint where the issue is. If two devices need to communicate together, you can see which interfaces they are using. 

The stability has been very good so far. We haven't had any issues with it.

Technical support is always quite responsive and very helpful.

Overall, the product is quite good. It integrates well and has good reporting and logging.

The user interface is good and it is quite easy to use.

From my point of view, at this time, the solution isn't lacking any features or functionalities. It's very complete for our purposes.

I've been working with the solution for less than a year. It's still quite new to me.

The product has been quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its been reliable in terms of performance overall.

I can't speak to the scalability. It's not an aspect of the solution I've tried to deal with. I'm unsure if it expands easily or if it would be difficult to do so.

I personally have opened two tickets with technical support in the past and everything has gone very well. They were knowledgeable and responsive and they helped me solve the issues. I have no complaints about their level of service. I've been very satisfied with them.

By the time I joined my current organization, the solution was already installed and configured. Unfortunately, I was not a part of the process and therefore can speak to how easy or difficult it was.

I don't handle the licensing or the costs. I can't speak to how much it is for our company or if it is expensive or affordable. I'm not privy to that kind of information.

That said, it's my understanding, as a comparison, that Fortinet products are cheaper than their Cisco counterparts.

We just installed our latest version a few weeks ago. It's the brand-new version of the product.

For those considering the solution, I've been told that it's cheaper to buy Fortinet or FortiGate instead of buying Cisco ASA. If cost is a concern, it might be a good idea to look at Fortinet.

We are just customers and end-users of Fortinet. We don't have a business relationship with them.

Overall, I would rate the solution at an eight out of ten. It's largely been very good.

We use the solution for enterprise firewalls, URL filtering, and SD-WAN.

The solution could embed monitoring.

I have been using Fortinet FortiAnalyzer for a year. We are using V6.2 of the solution.

The solution’s scalability is good. 500 users are using this solution. The solution is suitable for small and medium businesses.

I rate the solution’s scalability a seven out of ten.

When the case is unresolved, the following person takes time to get involved in the tickets. The information may be complex.

Neutral

The initial setup is easy. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

The solution's pricing is good.

I recommend it because it's a perfect solution.

Overall, I rate the solution a nine out of ten.

We use this solution to actively pick up and report on all activities and connectivity going through the FortiGate firewall.

We like the fact that we can run minute-by-minute reporting form this solution.

We also appreciate that the interface of this solution is very good, and doesn't require a lot of configuration, updating, or maintenance.

We would like to see some improvement on the upgrade process around this solution. There are sometimes communication issues when a new version of the firewall is implemented, and it fails to report back to this product.

We would also like to be able to pull off incident reports and display them graphically using this solution.

We have been using this solution for about three years now.

The stability of this solution is okay. There is some room for improvement, and so we would rate the stability as an eight out of ten.

We have found this to be a fairly scalable solution.

The initial setup of this solution is very easy, and takes around three hours to complete the implementation.

We carried out the implementation using in-house resources.

The renewals for this solution are carried out yearly.

We would rate this solution a seven out of ten.

Our customers are working with this product in their companies.

I haven't really played around with it so much. Basically, we're just doing log reviews, and that's it.

The initial setup is easy.

It's a very stable product.

We can scale the product as well. 

Support has been good in general. 

It offers pretty good documentation.

I like the interface they offer. 

I'm a reseller and integrator.

I can't really tell if anything is missing. Maybe we'll find something in the future, however, I'm not sure at the moment.

Their pricing model is not the best and needs work. 

It would be nice if there were more third-party integration capabilities. 

I've been using the solution for six months. It hasn't been that long. 

Like all Fortinet products, it is pretty stable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is scalable and expandable. It's not an issue at all. 

We have three people working on it in our organization. 

Technical support is fairly good. I haven't really needed to call support just yet.

Our company is a Fortinet supplier. We don't deal with other solutions. 

It's an easy initial setup. The implementation is not overly complex. The deployment is pretty fast and only takes two or three hours. 

I'm not a fan of the licensing system in general. I don't like their pricing model. 

I'd rate the solution nine out of ten.

The primary use case for Analyzer, is for keeping the logs and for different types of reporting.

The features that our customers have found most valuable are their different type of reports including the drill down report, as well as the flexibility to connect to any number of appliances which can be connected to it centrally.

In terms of what can be improved, of course the cloud storage possibilities are there, but the cost and the renewal parts are high. Pricing-wise, it not affordable for the normal customer. Most of the people want to see different types of reporting, but FortiAnalyzer's fee is a little bit difficult.

We have been selling and supporting FortiAnalyzer for customers for three to four years.

All the Fortinet services are very stable products.

Maintenance and networking are under the Fortinet warranty so we cannot do anything on that. It means we can just coordinate things. It is based on the ticket.

I don't think the built-in memory can be upgraded for the Analyzer. I think it is not possible. That means that the hardware is more suitable for large companies.

Their support is fairly good.

The initial setup was simple.

In terms of fees, one is subscription and one is the hardware warranty. There are two types of subscriptions - one is a security subscription and the other one is the support.

A lot of products are coming with built-in facilities, but FortiAnalyzer is a much better solution. People may like it, but affordability is a problem.

For customers who need to have different types of reporting presentable to different levels of hierarchy, FortiAnalyzer is a lovely solution. Otherwise, there is no point in getting some logs. It should be presentable.

On a scale of one to ten, I'll give FortiAnalyzer an eight or nine.

We take all the logs from FortiGate. 

We have it deployed on-premises, and we are definitely using its latest version because we are creating a new virtual machine.

Special notifications about compromised phones are valuable because we have some guest networks, and sometimes, people are connecting phones that are connected to compromised websites. We want to be informed about it. We sometimes have some cases where we want to analyze the connection from inside to outside ports. So, it helps with a lot of things. It depends on our needs.

The interface or GUI does not work properly on Microsoft Edge. The behavior or the view is different on Microsoft Edge versus on Chrome or Firefox. When some buttons do not work, I am forced to switch to Firefox.

There could be better analysis from the client's perspective. If you have FortiClient EMS, you should be able to analyze users more than the connections.

We started using Fortinet FortiAnalyzer this year. It was bought by our main company in the Netherlands.

It is now stable, but our previous instance was unstable. We had problems with connectivity. It was strange because it is a virtual machine, and it was on the same hypervisor or host, but only Fortinet FortiAnalyzer had connectivity problems. The connection was dropped, and it was not always possible to log in. We moved it to a different environment. We have now moved it to a Hyper-V cluster on a different site in Poland, and it is now stable.

It is scalable. We could change the size. It was easy.

We have mainly two people working with Fortinet FortiAnalyzer. My colleague and I from the Netherlands work on it. All IT departments also can access it. In total, we have five or six users, but mainly, two of us work on it.

I use their technical support when I have problems. They solve my problems, but sometimes, they take time because it is difficult to understand each other. I prefer a phone call over the email or ticket system because we can share more information in a short time. I would rate them a nine out of ten. They sometimes do not have a fast solution, but they always resolve an issue in the end.

Positive

I did not work on any similar product previously.

It was easy to deploy. It took one hour.

We deployed it ourselves. We know the product. We know how to register devices and how to join devices. It was easy. We used our knowledge.

I do not know the price of Fortinet FortiAnalyzer. I did not pay for it, but I know the price of other Fortinet products. They are not cheap. I am from Poland. We have Zloty, not Euro, so for us, everything is expensive. 

I had also tried to buy it in the past, but it was too expensive.

If you have FortiGate and FortiClient EMS, FortiAnalyzer is a natural choice. You can have notifications and alerts. Some things are automatically done by FortiAnalyzer. From a security perspective, it is a very good product.

Overall, we are satisfied with it. I would rate Fortinet FortiAnalyzer an eight out of ten.

We are an IT company. One of our clients utilizes FortiGate, FortiAnalyzer, and FortiManager. Thus, this is the sole customer in our portfolio using Fortinet FortiAnalyzer. Among our other clients, some exclusively employ FortiGate. Our responsibility encompasses network management for these clients.

What I like the most is the monitoring system. For example, it can track who is accessing through VPNs. The monitoring features are quite impressive, including maps, source IP, country codes, and geolocation – all of which are really cool. Additionally, the logging functionality is also excellent.

The UI can be more user-friendly for new users.

I have been using Fortinet FortiAnalyzer for seven years.

Fortinet FortiAnalyzer is highly stable. In the seven years of usage, we have never needed to reinstall it or perform troubleshooting. We have not had to make any support calls to Fortinet either. We successfully performed upgrades from version five to six and from six to seven, all of which went smoothly.

Fortinet FortiAnalyzer is scalable.

The technical support is excellent. I have never encountered any problems with FortiAnalyzer, but the issues we faced with FortiGate, which I was unable to resolve on my own, were promptly resolved by their team.

Positive

The initial setup is straightforward. We can choose to install either a single node or a cluster. We run it in a virtual environment on firmware, and the process of installing the RPA takes around 15 minutes. Afterward, some configuration is required, including the installation of certificates and similar tasks. Thus, the entire process usually takes approximately one to two hours.

Once the installation is complete, we need to connect all the FortiGate Firewalls to the FortiAnalyzer. This step also involves configuring them securely. When I deploy this solution for a customer, it typically takes me about four to eight hours to complete the installation and configuration. 

The price is not expensive when compared to other solutions like Palo Alto.

In addition to the licensing, we pay for a support contract.

I would rate Fortinet FortiAnalyzer eight out of ten.

Fortinet FortiAnalyzer is only valuable for organizations that utilize ten or more FortiGates.

I recommend Fortinet FortiAnalyzer to others.