Fortra's GoAnywhere MFT Reviews

We use GoAnywhere for the basic Secure File Transfer Protocols (SFTPs). We transfer between various operating systems, and most of our servers are Unix, such as Linux and AIX.

Regarding security, we don't store data on the GoAnywhere servers, and access is limited. Our information security is essential as we're a public safety agency.

We've been using the solution for all these years, and that's a testament to how useful we find it as an organization. We previously used a lot of scripting for FTP and SFTP, but GoAnywhere MFT provides a centralized managed platform that reduces our manual workload. 

The product enables live transfer between servers, and it does what we need it to. 

GoAnywhere being a centralized platform fits our needs very well; it gets the job done and improves our file transfer operations.

The solution is easy to learn and user-friendly, which makes it accessible even to those without programming backgrounds and extensive scripting training. Newcomers can quickly get to grips with the platform, and as it's a more object-oriented application, it's easier to use and program.

The solution's built-in functions could be better; I want to see easier file transfers and management. 

We've been using the solution for around ten years. 

The tech support is pretty good, and the team members are knowledgeable for the most part; I rate them eight out of ten.

Positive

The initial setup is considered easy. We are looking to upgrade to the newest version and have one staff member responsible for implementing that. However, the installation guide provides little information, and the installation notes are relatively limited.

Previously, we did file transfers manually, so we didn't need to pay anything. However, GoAnywhere is a strong product, so it's a good investment.

The product's pricing is reasonable. 

I rate the solution eight out of ten.

The most common use case is secure file transfer. Fortra's web client provides that. SecureMail also helps them send emails with large file attachments.

We realized the benefits of GoAnywhere immediately. So many threats affect the most commonly used types of file transfers. One common way to transfer files is to put them on a flash drive, which is risky. Webmail also has limitations. You can only send around  25 MB through Outlook and Gmail. GoAnywhere is helpful and secure because it allows different protocols and encryption supported by the strongest, most secure encryption algorithms.

GoAnywhere saves time when connecting to third parties because it's easily configured. It saves more time than other kinds of file transfer applications. It's user friendly and easy to configure.

I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client.

GoAnywhere's connectors are helpful for connecting and integrating various products, such as Google Cloud, AWS Cloud, Azure, and SharePoint. This makes it much easier for our clients to achieve their targets. The connectors are critical because production processes need them to connect between two applications. It helps to maintain a smooth connection between two products.

We use GoAnywhere's agents instead of the more commonly used Samba or network share. The agents are good for a company with branches globally or nationwide. It allows the branches to connect to the head offices.

The secure forms are helpful. One of my clients is in the HR department, so using secure forms to collect details from job applicants is easy. They can be compiled in a specific folder or directory so that HR can easily navigate and manage all the details of prospective employees applying to a certain company.

For some clients, we recommend GoFast for companies that need transparency between the first and second clients. If they both use GoAnywhere, we suggest GoFast since it will speed up the file transfers between them.

I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS. 

I have used GoAnywhere for almost two years.

GoAnywhere MFT doesn't have any stability problems. Any crashes are related to the client's services or problems with their database. We sometimes encounter lags when there is so much data that the donor cannot trust.

GoAnywhere is easy to scale up. It isn't time-consuming to scale GoAnywhere MFT up.

I rate Fortra's support nine out of 10. I've reported bugs to Fortra support. The issues take time and can't be fixed with a press of a button. It would be helpful if Fortra's support would regularly update us since our partners and clients in the Philippines have problems that require expertise on the backend. There are some cases they cannot provide answers. 

Positive

Our clients have different platforms. We deploy in cloud, hybrid, or sometimes on-premise because other clients do not trust a hybrid or cloud environment. We haven't encountered difficulties with GoAnywhere itself. We've had much more problems on the client's side. 

We typically assign at least two resources for the deployment so we have a backup. Implementing GoAnywhere itself takes half a day, but setting up the client's environment requires an entire day. The only maintenance after deployment is upgrading the solution and migrating it from one environment to another.

Even if you think the price is high, I would recommend GoAnywhere because it is secure and easy to use and configure. It supports different kinds of protocols. It resolves the limitations of common types of file transfers. 

I rate Fortra GoAnywhere MFT 10 out of 10. 

I deploy Fortra's GoAnywhere MFT for our clients and provide presentations to prospects.

Fortra's GoAnywhere MFT allows our clients to securely share confidential files and create a web portal for external partners. This portal enables partners to search, upload, and download files, integrating with services like Google Drive. Additionally, GoAnywhere offers a secure mail feature for sending large attachments.

Fortra's GoAnywhere MFT provides an almost complete range of connectors.

GoAnywhere's agents allow us to extend MFT automation to remote systems, which is helpful for our clients with branches in different countries. By using the agent along with the automation service, we can interact with remote servers, thereby increasing productivity and transfer times between those servers and the head office.

GoAnywhere MFT has improved our client's KPIs. Before implementing GoAnywhere MFT, our clients didn't receive notifications when there were errors in the file process and now they are instantly informed.

To ensure a safe data collection process during the pandemic, our clients transitioned from Google Forms to GoAnywhere Secure Forms. This allowed them to securely fill out digital forms upon entering the building, with the option to attach them directly to their database.

Before GoAnywhere Secure Forms, our clients had to rely on third-party solutions but now they only have to use the MFT for their use cases.

The Go Fast feature improves the data transfer speeds for our clients.

GoAnywhere MFT saves our clients time connecting securely with third-party collaborations. Removing the manual intervention has saved around 90 percent of their time.   

The most valuable features are the automatic processing of files and scheduled execution of the files.

The technical support has room for improvement. It takes between three to five days to get a resolution from them.

I would like better integration between GoAnywhere MFT and other MFT solutions.

We request the ability to customize the user interface of Fortra's GoAnywhere MFT, specifically by incorporating our company logo. This feature would provide greater flexibility and brand recognition within the software.

I have been using Fortra's GoAnywhere MFT for four years.

For the most part, Fortra's GoAnywhere MFT is stable. Sometimes we run into critical problems that require a new patch to fix. Developing and implementing these patches can take up to a week.

Fortra's GoAnywhere MFT is highly scalable. We can scale by increasing the memory.

The technical support is delayed in providing a resolution. It can take up to five days to resolve an issue.

Neutral

The initial deployment is straightforward. Connecting the servers and the GUI is simple. The instructions are easy to follow. Once we input the values and the IP address, Fortra's GoAnywhere MFT is easy to install.

The deployment takes five days and can be completed by one technical person.

On average, our clients see a return on investment within three years of implementing Fortra's GoAnywhere MFT.

I would rate GoAnywhere MFT nine out of ten.

Fortra's GoAnywhere MFT doesn't require coding for everything under the input values for the workflows, unlike other solutions.

Fortra's GoAnywhere MFT requires minimal and easy maintenance.

Our clients usually assign four people in each organization that utilize Fortra's GoAnywhere MFT.

Based on the features provided by Fortra's GoAnywhere MFT, the price is reasonable. There is no need to purchase additional tools to monitor and maintain the data.

I recommend Fortra's GoAnywhere MFT to other users.

Fortra's GoAnywhere MFT provides peace of mind.

We use GoAnywhere to filter files for our clients and set up SOP connections. Our clients are primarily large corporations, and we have around 10 specialists working with GoAnywhere. 

GoAnywhere has improved productivity through automation from the source to the destination. It has improved build time because the files are transferred to them immediately.

We use the agents for other branches of our client. It's crucial that the agents enable us to extend MFT automation to remote systems because the agent is like a mini-GoAnywhere. The solution has saved time connecting securely with third parties that we need to collaborate with, especially our clients. We're dealing with SaaS, so it helped us secure our files and the cloud files being tested. 

The best feature of GoAnywhere is that transfers are straightforward if there are no other requirements from the source and destination. It doesn't require much maintenance.

The reporting could be more customizable. 

I have used Fortra's GoAnywhere for two years.

I rate GoAnywhere 10 out of 10 for stability. 

GoAnywhere can scale up to the enterprise level. 

I rate Fortra support nine out of 10. I'm very satisfied with the customer support. They can accommodate us when we need their help. 

Positive

We had another product before we switched to Fortra. Their customer support couldn't answer our technician's questions fast enough, whereas Fortra gave us the answer we needed in a timely manner. 

I rate Fortra GoAnywhere 10 out of 10. I would recommend GoAnywhere, depending on a company's needs. It's appropriate for enterprises who want to securely transfer files from service to service. 

We use Fortra's GoAnywhere MFT as an SFTP server for file transfer.

Fortra's GoAnywhere MFT supports the PeSIT protocol. The solution's Windows LDAP integration is excellent.

The solution's support for the Unix platform and AS2 should be improved. The solution's scalability needs to be improved as it has very limited scalability.

The solution could include some multi-factor authentication (MFA), one-time password, or secondary authentication.

I have been using Fortra's GoAnywhere MFT for six years.

I rate Fortra's GoAnywhere MFT a six out of ten for stability.

I rate Fortra's GoAnywhere MFT a four out of ten for scalability.

I never interacted with the solution's technical support, but their website was pretty robust with knowledge articles.

Neutral

The solution’s initial setup was simple.

One engineer and a system admin resource were involved in the solution's deployment.

Fortra's GoAnywhere MFT is an inexpensive solution.

Before choosing Fortra's GoAnywhere MFT, we evaluated MOVEit. Compared to MOVEit, Fortra's GoAnywhere MFT had a more robust user interface, and the support was more apparent on their website, making it easier to get to.

The solution has quarterly maintenance releases.

Fortra's GoAnywhere MFT is best used in a Windows environment with low utilization. It wouldn't be something I would use in a high-utilization environment.

Overall, I rate Fortra's GoAnywhere MFT a seven out of ten.

We are in the healthcare industry and we use GoAnywhere for file transfers in our finance, HR, clinical and logistical processes

GoAnywhere has helped improve our organization through the centralization of file transfer management, as well as standards enforcement. The error reporting and file auditing capabilities make troubleshooting problems and issues a fairly straightforward process.

GoAnywhere is the perfect tool to help centralize the exchange of data between systems, employees, customers, and trading partners. This is of critical importance to us because in previous implementations, where we've had trouble connecting with our partners and vendors and such, from a troubleshooting perspective it could take a day to solve an issue, but using the GoAnywhere tools & capabilities, we can address  most issues in minutes, instead of hours.

The user interface is intuitive, although someone who's not familiar with coding may have a little bit more of a challenge with it. I have a background in programming and infrastructure, and I found that it was logical & well designed. 

The comprehensiveness of GoAnywhere's workflow features is fantastic. 

The workflow features almost completely eliminate the need for custom programs and scripts for file transfers. I would estimate that we have cut out custom scripts by about 95%. For the remaining 5%, we use the OS integration feature to allow us to interface with a given system and run OS native commands/scripts/operations from within GoAnywhere.

The elimination of custom scripts for every transfer was an important and valuable step for the organization from an operations, maintenance & support perspective.  We can build out a Managed File Transfer process in GoAnywhere with none of the hassles and headaches associated with scripts in an hour vs. custom scripting processes that would take significantly longer to develop and deploy.  we are doing the same work that existed prior to implementing GoAnywhere, but now the processes are faster, simpler, more supportable and secure.  With GoAnywhere, we are able to service our customers much faster and in a much more dependable, consistent and reliable manner.

The automation of file transfers has helped to reduce our workload for file transfers, freeing us up to focus more on the business requirements. For example, in the past, my customers would come to me with, "Hey. I can't find my files, they haven't been downloaded today."  With GoAnywhere we are able to give them a notification via email processes we build into our GoAnywhere jobs, allowing them to see the status of their respective file transfers.

Within the specific context of an organization-wide project, we managed to accomplish MFT request turnaround in a few days where previously, it may day weeks with our previous toolset.

I find the entire solution to be useful for what I do.

Specifically, the encryption & certificate functions, the ability to reuse a defined resource (SFTP server/Network share, e.g.) across multiple transfers and the granularity of the audit logs functionality is a solid tool for troubleshooting.

The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved.

Customer service is an area in need of improvement.

We have been using HelpSystems GoAnywhere MFT since the spring of 2018.

Since we implemented GoAnywhere in the spring of 2018, there has been one bug that has caused us any issues. It was readily addressed by contacting the help desk.

Overall, stability has been rock solid.

I transfer tens of thousands of files per week and scalability is not a problem. I honestly think I would have difficulty scaling GoAnywhere to a point where a point where I would be concerned.

The users we have are GoAnywhere admins and they build managed file transfers. There aren't any functionalities that our customer community has access to.

At this point, more than 70% of our Managed File Transfer processes are utilizing GoAnywhere. The goal, although it may never be fully attained, is to get the rest of those outliers doing file transfers through the secure and dependable enterprise-grade system that is GoAnywhere.

In 2018, 2019, I would have rated the support a ten out of ten. As previously expressed, I would now give them a four.

Prior to GoAnywhere, we used native operating system shell scripts and, worse, daily human processes.

The initial setup is pretty straightforward. Their installation methodologies and their architectural configuration are pretty much laid out for you in their marketing documentation. From an implementation perspective, everything is there for you.

The installation took a couple of hours but from that point, it took probably two weeks before it was in functional production.   The strength of GoAnywhere is in the vary rich toolset.  Unfortunately, that also means that there can be a learning curve as one starts to implement it into Production.

I was the implementer of this product and I didn't require the help of a third party. Any issues or concerns I had during the implementation phase were readily addressed by the vendors (then) support staff.  At the time, they were very good at answering quickly and responding to the implementation issues that I encountered.  At the present time, I would suspect that the support is not to the level it was when we implemented GoAnywhere in 2018.

For the first three years, our GoANywhere implementation was really a one-man band in terms of managing the system, including implementing functionality.  As we have grown i to the systm a second administrator has beendrafted into the MFT Team.  

For what we pay to GoAnywhere every year, we are getting a fantastic deal. From a dollar perspective, it provides very good value.

We reviewed three other products prior to implementing GoAnywhere. One that I recall is MOVEit, which was an Ipswitch product at the time.

The user interface that MOVEit had was abysmal. In contrast, the user interface that GoAnywhere has is intuitive and although it obviously depends on each individual user, overall, it's great. The ability to employ the functions and build out what needs to be built out is not a difficult process. It can be complex in some instances, but it's not difficult.

We are not running the latest version; however, it is only because we are too busy with other things at the moment.

For me, this solution is fantastic. I'm able to solve a lot of problems for my organization by using the whole collection of features in GoAnywhere.

I would rate this solution a nine out of ten.

 I primarily use it for FTP purposes, sending files in and out within the corporation and through third-party vendors, both inbound and outbound.

It has been pretty seamless and straightforward for connectivity between my company and a third party. It is one of the easier aspects of using the product.

I could see its benefits after some time. That is because it was self-taught. I learned the functionality, the usability, and all the features as I went along by reading the help functions. There are probably still a lot of features that I have not yet used or know about.

The usability is valuable because I am self-taught and have not had any formal training in the product. The help feature is quite handy.

The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule. It is very strict with no customization options. The monitors are limited in how you can set them up.

Handling errors is challenging as errors are hard to understand. The help guide does not cover error messages well. It is Java-based, so it is hard to understand Java error messages.

I have been using it for about four or five years now.

I have not experienced any lagging or crashing. 

We have not used it to a high level of scalability. What we are running currently is what was installed by a previous manager, and it has been used for about six to seven years without issues.

They are very responsive and very knowledgeable. I would rate them a nine out of ten. Sometimes, they are hard to reach by phone. I get placed on hold for a long time, and I usually hang up and call later in the day or the following day. That is the only down thing I can think about in terms of support. They are hard to get hold of sometimes.

Positive

I have used FileZilla, which is freeware. We have also used WinSCP.

FileZilla is just a simple point-to-point file transfer, whereas GoAnywhere has way more features.

I did not install it in our environment. Another person who is not with the company anymore installed it. I came into play after it was fully installed and configured.

My initial onboarding was difficult for me because it required some level of programming which I am not savvy with. Initially, I reached out to tech support due to the cryptic errors that I was getting.

I do not use it on a daily basis or a full-time basis. It took about a year to be comfortable with it. I am still learning as I go along. There are still times when I wonder how to do something. I am still learning it, but it took me a good decent year to get acclimated to it.

In terms of maintenance, there is patching that comes out almost every month. It is pretty easy to download and apply the patch. It is pretty quick and painless.

I would rate GoAnywhere MFT an eight out of ten. I have not had any formal training on it. I would love that opportunity. Until then, it is self-learning.

We are using it for all our file-transferring needs. We mostly use it for confidential files and larger files. We want to securely send the files that are on the confidential side. We feel it is very secure for sending a file over.

By implementing this solution, we wanted to have a centralized place for all our file-transferring needs because previously, there were too many ways. It was done by email. It was done through FTP. Everyone was trying to find their own solution. This way, we could centralize it and make sure that everyone is using the same tool.

We use it with Office 365. We have a single sign-on, and we have implemented it with every deployment of a laptop.

It works seamlessly. There are no issues. It has been excellent. It is so easy. It is very user-friendly. There are never any issues. There is a lot of flexibility with it, and we are staying compliant, so it is very important.

It streamlines everything and keeps things centralized. There is also automated scheduling.

For us, cybersecurity is very important, and GoAnywhere MFT keeps us very secure. That is a very good benefit. We have a centralized place for file transfers. People do not think of other options, such as using Dropbox or sending files by email or FTP.

GoAnywhere has saved us time in connecting securely with the third parties we need to collaborate securely with. It is hard to say how much time it has saved, but we do not need to discuss how we are going to send a file securely. We used to waste a lot of time previously.

It streamlines the files. Anyone can go pick up the file that we give access to. It is great.

For what we are using it for, it is doing the job, so I would not be able to say how to improve it. For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand.

We have been using GoAnywhere MFT for the past six months. They gave us a free trial, and we liked it, so we made the purchase.

It is very stable. We have not had any issues.

It is scalable. 

We have 25 users using this solution. It is one company. We are just 25 people. It is a small company.

We did not require any support. It is very simple. We are only using the file transfer, so it is very simple.

We were not using anything before. That is why it is such a great solution for us.

We have the cloud solution, The cloud provider is AWS.

I was involved in its deployment, and there were no problems. In terms of the implementation strategy, we just had a team meeting about it. I informed everyone and then implemented the credentials.

It does not require any maintenance.

I did not need any external help.

The best benefit is time and security.

I find it to be very fair. It is very good.

We did not evaluate other options. I trust Fortra, and I use them for other solutions. That is why I went to them with a scenario, and they got back to us about using this system.

I would highly recommend this solution. I am a big believer that you get what you pay for.

We do not use GoAnywhere's Secure Forms. We are using this solution for simple file transfers. We are not getting too complex with it. We also do not make use of the GoAnywhere agents or the GoFast feature.

I would definitely rate Fortra's GoAnywhere MFT a ten out of ten.