Fortra's GoAnywhere MFT Reviews

We acquired GoAnywhere MFT to help us with our connection to Oracle. We then had a request from our company to put data onto Azure. It was perfect timing. We started creating the connection and the configuration for Azure using GoAnywhere, and we are now exporting close to 2 million transactions per day into Azure. Any activity happening in our core application is being forwarded to the Azure platform, into a data lake.

We have another project in the pipe to connect Hyphen Solutions BuildPro, which is another cloud service, one that helps us in our field of business, which is construction. We are exploring transferring data to BuildPro using GoAnywhere, and that is going to be XML, mostly.

We deployed connectivity with our Oracle CRM to download data, but that was a temporary solution because now we're doing it in real time. After that, we went after another project, which was to put data into Salesforce, which is our new CRM. GoAnywhere helped us incredibly because it was pretty simple, using Cloud Connectors, to define the Salesforce server and to put the data into objects without any major development on our side.

The previous transmission we had with Salesforce was scheduled to run every two hours. That was the most we could get. Right now it is taking seconds to get there. Not only are we saving time, but the data is immediately useful to the business. Previously, in some cases, it was delaying a purchase of a house by our customers. For example, sometimes a customer wants to put in a particular flooring or a particular kitchen. If those options were not available, they couldn't complete the purchase. But now, with GoAnywhere, they have the information right there. They can complete it right away.

GoAnywhere helps us to distribute data. We are on the iSeries platform, using JDEdwards and  Db2. But because our business is now distributed into cloud applications, such as Salesforce and Azure and Google, we help ops to export the data into those platforms.

The Cloud Connectors are amazing and have saved us a lot of time because we don't have to do any programming. It just puts the data there. We haven't been able to 100 percent eliminate custom programs or scripts, but it has helped save a lot of lines of code. That is immensely important, not only because of the coding issue, but also because of security. If you need authentication or key information, it's better to have it encrypted in GoAnywhere, than having this information in the source program, because anybody can see the source and see the authentication information. GoAnywhere handles that more securely.

The other day we needed to export data into SharePoint. We had not done that before, so we needed some examples. We went to the internet but we couldn't find much information. So we contacted HelpSystems and they gave us a link. We then called our SharePoint administrator and he gave us the information we needed and we can now put data into SharePoint.

Previously, that SharePoint process was manual, one where the user had to run some services every two hours. Now that we have automated it, he doesn't have to do it anymore. It has saved a lot of time.

GoAnywhere has also helped us to allocate staff to other work. By using GoAnywhere, we don't need people or a programmer involved in managing security or server configuration anymore. We set them up in GoAnywhere. I'm the one doing the administration for the tool and I just defined the resource so the developer doesn't need to ask questions like, 
"How do I connect? What is the password and the user ID?" As soon as I give the guidelines, that this is the resource, we just create a Project and that's all.

Transactions transfer in close to real time. Sometimes it takes a little bit of time because of the volume that we have, but the transactions transfer in seconds to the external platform.

When it comes to workflows we use the Projects and the scheduler. We don't have Monitors or many Triggers at the moment. The Projects are the bread and butter of this application; they are the way you put data into the different platforms. Projects are very straightforward and we can create them pretty fast. We define the resource, which could be SharePoint or Azure or Google or any of those API servers. We then create Projects. We put those into production and after that we see the data flowing. The way we did it for Azure, for instance, which is our biggest one, was that every time a user press Enter on the screen, meaning the user is creating a community or home site, that information is captured through a Trigger. Once we get the information into our program, we call the Project workflow in GoAnywhere and it is the middleware that puts the data into the target server, in this case, Azure. It takes microseconds to complete.

I have been using HelpSystems GoAnywhere MFT for about four years.

If you define the tool correctly and you give it the appropriate memory and priorities, it works perfectly.

We are a little concerned because the maximum number of open connections allowed is 200, and we are pretty much maxed out. I don't know if they will expand that in the future.

We are extensively using GoAnywhere and we're planning to keep it. To give you an idea, sometimes we have 2.7 million transactions per day, exported from our JDE core to other platforms. And I'm constantly looking for problems to which GoAnywhere can be a solution.

Because of the volume of transactions we have per day, I sometimes get a little concerned that we may run into a scenario where the tool will fall behind our needs. The server where GoAnywhere is installed is a powerful machine, it is the latest iSeries. But it's still 2.7 million transactions or packages to deliver, and that is a lot. Maybe if they expanded the number of open connections allowed, we would be better off.

I'm afraid that when we get the new integration with BuildPro, we may fall behind. We may not be delivering the data as fast as we are now. One of the files we produce, the purchase order, is very dynamic. It's close to 600,000 transactions per day. If the business requires us to send some other table that is as dynamic as that one, we may fall behind. As it is now, the purchase order is sometimes delivered hours after its completion. We don't mind because we don't have a separate application waiting for its data in real time, like we have for Salesforce and SharePoint. But in the future, if the business requires something as big as that, we may not be able to deliver it in GoAnywhere.

The support from them has been amazing. They're always on top of things. We call whenever we need something, and if it's urgent we go through the manager and they immediately reply to us. We have had conference calls with their developers, the most knowledgeable ones, and they are always top-notch. We have no complaints about that.

We do wish they had more centralized documentation, because sometimes it's difficult to obtain it, but eventually we get it. We contact our sales manager and that person helps us to obtain the information from the technical people. 

The same type of thing is happening now for Box. We run some processes that create PDF reports and those reports are going to specific users in Box. We are working on that now. We're waiting for information from GoAnywhere on that. 

We were using another solution, from our iSeries platform, to connect with external applications such as Oracle CRM. We started having problems with that because of the Java version and we didn't have any help whatsoever or any support because it was a freebie we downloaded from the internet.

I knew GoAnywhere from my previous company and I recommended it to my supervisor. I told him it would help us with the connection to Oracle. So we acquired the tool and explored it.

The initial setup was a little complex, not because the tool was complex, but because we didn't have experience doing it.

The user interface of GoAnywhere is pretty straightforward. We took the 12-hour training course but still, sometimes we need to obtain more information. We go to their website and try to get samples. Their communication is outstanding. Whenever we request some examples, "How do we do this?" they reply immediately to us.

There is some maintenance from time to time when there are upgrades, as well as whenever we have an encryption key that needs to be applied. Also, every other week we shut down the application to release memory and to start fresh.

The other day we had to upgrade GoAnywhere and the problem we had was that we had moved our location from Miami to Las Vegas. It was tough because when we started testing GoAnywhere we defined certain settings. We tuned the application. When we moved and we had to reinstall GoAnywhere, we forgot that we were using 12 gigabits of memory. We forgot to do the Java 64-bit. We forgot the priorities of the jobs that were defined. We needed to do the job queue tuning and the class. There were a lot of details that we had forgotten. So we had problem after problem. Hopefully, we will not be moving again anytime soon.

For the Las Vegas move, it took us a couple of hours to install the application. That part was easy. Because we had the resources and the workflows defined in the old server, we just downloaded those via XML and uploaded them to the new server. It was pretty straightforward, except for the things that we forgot. But the installation of the application took two hours, maximum.

We have definitely seen a good return on investment from going with GoAnywhere. We have even found it inexpensive, to be honest. 

To have a solution like this for the price we're paying makes it cheap. Considering the time that it has saved us, and considering the development that we don't need to do, such as connectors and handling servers, the price is really affordable.

I vouched for GoAnywhere because I had used it where I was working before. We did some research and we got some documentation, as well as information people had written about MFT solutions, and GoAnywhere was at the top. The business side of our company is satisfied that we're doing what needs to be done.

This is the best solution you can get. Do some research, and if you're totally unbiased, you're going to find that GoAnywhere is definitely what you need.

They've been creating Cloud Connectors, according to industry developments. Whenever there's a new cloud service, they create a Cloud Connector. We're using three of them: Box, SharePoint, and Salesforce. 

We are trying to replace Robo-FTP, but the information that we're transferring there is critical, it is treasury data for banking, and the business has not yet decided to use GoAnywhere for that. But that was the original plan. We did have some SSH servers to land the data using FTP and that is no longer required because we can put the data directly into Salesforce.

With the tool itself, so far so good. Everything that we needed to do has been done with GoAnywhere. We haven't found anything where we have had to say, "Oh, that's not possible with GoAnywhere." We're good with the product.

Batch jobs are defined in GoAnywhere, which interacts with multiple agencies across public safety applications. The files are transferred securely from an IBM  middleware environment like WebSphere Application Server to GoAnywhere. From there, they go to the vendors or the file consumers.

We are not dependent on any operating system. We've always worked with all flavors of OS, including AUX, Linux, and Windows. The product is multi-platform and we tend to use enterprise Linux OS, like Red Hat and OpenShift. 

GoAnywhere makes functions easier because we don't need to do all the scripting for managed file transfers. We can do transfers from a user-friendly UI. The solution also centralizes data exchanges, helping to facilitate file transfers between our critical systems. The workflow features enabled us to eliminate manual processes and unsecured file-transfer methods.

GoAnywhere helps the organization do jobs more efficiently. It saves time that the team can spend elsewhere. We can allocate resources to other activities or priority tasks. It also allows us to process much more data and documents.

The product can automate submissions of regulatory documentation, which is crucial for our end-users. We are responsible for setting up the infrastructure that other state agencies use. It's critical for us to transfer a variety of documents across the board.

Automated scripts running through GoAnywhere are essential because we work in public safety, which involves 24/7 transfers. Automation improved our efficiency many times over. 

It's difficult for me to quantify how much time we saved by automating scripts because this process has occurred over more than a decade. I'm certain that it saves lots of time, but I can't precisely say how much. 

GoAnywhere doesn't completely replace our other solutions. We can eliminate some custom scripts, but other agencies use different FTP solutions, such as IBM Sterling. 

It's easy to define the jobs in GoAnywhere's user interface. It's one of the easiest to use. It's comparable to other enterprise FTP products like IBM Sterling, but we find this a little more straightforward. The workflow is nicely defined, making the processes more accessible for beginners. It's critical that GoAnywhere enables us to limit access to sensitive data inside our network so that only verified users can access it.

We don't need to write custom programs or have any specialized programming knowledge. The ability to use GoAnywhere without custom scripts saves developers lots of time. We eliminated around 100 custom scripts.

The security could be upgraded to address novel cyberattacks. I'm not sure whether the product's security is being updated periodically. 

I took over the team responsible for GoAnywhere in the last two or three years. My team lead has managed the solution for the last 12 to 15 years. 

I rate GoAnywhere's support a nine out of ten. They're excellent. 

Positive

I rate GoAnywhere MFT a ten out of ten.

The most common use case is secure file transfer. Fortra's web client provides that. SecureMail also helps them send emails with large file attachments.

We realized the benefits of GoAnywhere immediately. So many threats affect the most commonly used types of file transfers. One common way to transfer files is to put them on a flash drive, which is risky. Webmail also has limitations. You can only send around  25 MB through Outlook and Gmail. GoAnywhere is helpful and secure because it allows different protocols and encryption supported by the strongest, most secure encryption algorithms.

GoAnywhere saves time when connecting to third parties because it's easily configured. It saves more time than other kinds of file transfer applications. It's user friendly and easy to configure.

I like the versatility GoAnywhere provides, allowing transfers through HTTPS and different protocols. It can also transfer through a server and a client.

GoAnywhere's connectors are helpful for connecting and integrating various products, such as Google Cloud, AWS Cloud, Azure, and SharePoint. This makes it much easier for our clients to achieve their targets. The connectors are critical because production processes need them to connect between two applications. It helps to maintain a smooth connection between two products.

We use GoAnywhere's agents instead of the more commonly used Samba or network share. The agents are good for a company with branches globally or nationwide. It allows the branches to connect to the head offices.

The secure forms are helpful. One of my clients is in the HR department, so using secure forms to collect details from job applicants is easy. They can be compiled in a specific folder or directory so that HR can easily navigate and manage all the details of prospective employees applying to a certain company.

For some clients, we recommend GoFast for companies that need transparency between the first and second clients. If they both use GoAnywhere, we suggest GoFast since it will speed up the file transfers between them.

I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS. 

I have used GoAnywhere for almost two years.

GoAnywhere MFT doesn't have any stability problems. Any crashes are related to the client's services or problems with their database. We sometimes encounter lags when there is so much data that the donor cannot trust.

GoAnywhere is easy to scale up. It isn't time-consuming to scale GoAnywhere MFT up.

I rate Fortra's support nine out of 10. I've reported bugs to Fortra support. The issues take time and can't be fixed with a press of a button. It would be helpful if Fortra's support would regularly update us since our partners and clients in the Philippines have problems that require expertise on the backend. There are some cases they cannot provide answers. 

Positive

Our clients have different platforms. We deploy in cloud, hybrid, or sometimes on-premise because other clients do not trust a hybrid or cloud environment. We haven't encountered difficulties with GoAnywhere itself. We've had much more problems on the client's side. 

We typically assign at least two resources for the deployment so we have a backup. Implementing GoAnywhere itself takes half a day, but setting up the client's environment requires an entire day. The only maintenance after deployment is upgrading the solution and migrating it from one environment to another.

Even if you think the price is high, I would recommend GoAnywhere because it is secure and easy to use and configure. It supports different kinds of protocols. It resolves the limitations of common types of file transfers. 

I rate Fortra GoAnywhere MFT 10 out of 10. 

We are in the healthcare industry and we use GoAnywhere for file transfers in our finance, HR, clinical and logistical processes

GoAnywhere has helped improve our organization through the centralization of file transfer management, as well as standards enforcement. The error reporting and file auditing capabilities make troubleshooting problems and issues a fairly straightforward process.

GoAnywhere is the perfect tool to help centralize the exchange of data between systems, employees, customers, and trading partners. This is of critical importance to us because in previous implementations, where we've had trouble connecting with our partners and vendors and such, from a troubleshooting perspective it could take a day to solve an issue, but using the GoAnywhere tools & capabilities, we can address  most issues in minutes, instead of hours.

The user interface is intuitive, although someone who's not familiar with coding may have a little bit more of a challenge with it. I have a background in programming and infrastructure, and I found that it was logical & well designed. 

The comprehensiveness of GoAnywhere's workflow features is fantastic. 

The workflow features almost completely eliminate the need for custom programs and scripts for file transfers. I would estimate that we have cut out custom scripts by about 95%. For the remaining 5%, we use the OS integration feature to allow us to interface with a given system and run OS native commands/scripts/operations from within GoAnywhere.

The elimination of custom scripts for every transfer was an important and valuable step for the organization from an operations, maintenance & support perspective.  We can build out a Managed File Transfer process in GoAnywhere with none of the hassles and headaches associated with scripts in an hour vs. custom scripting processes that would take significantly longer to develop and deploy.  we are doing the same work that existed prior to implementing GoAnywhere, but now the processes are faster, simpler, more supportable and secure.  With GoAnywhere, we are able to service our customers much faster and in a much more dependable, consistent and reliable manner.

The automation of file transfers has helped to reduce our workload for file transfers, freeing us up to focus more on the business requirements. For example, in the past, my customers would come to me with, "Hey. I can't find my files, they haven't been downloaded today."  With GoAnywhere we are able to give them a notification via email processes we build into our GoAnywhere jobs, allowing them to see the status of their respective file transfers.

Within the specific context of an organization-wide project, we managed to accomplish MFT request turnaround in a few days where previously, it may day weeks with our previous toolset.

I find the entire solution to be useful for what I do.

Specifically, the encryption & certificate functions, the ability to reuse a defined resource (SFTP server/Network share, e.g.) across multiple transfers and the granularity of the audit logs functionality is a solid tool for troubleshooting.

The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved.

Customer service is an area in need of improvement.

We have been using HelpSystems GoAnywhere MFT since the spring of 2018.

Since we implemented GoAnywhere in the spring of 2018, there has been one bug that has caused us any issues. It was readily addressed by contacting the help desk.

Overall, stability has been rock solid.

I transfer tens of thousands of files per week and scalability is not a problem. I honestly think I would have difficulty scaling GoAnywhere to a point where a point where I would be concerned.

The users we have are GoAnywhere admins and they build managed file transfers. There aren't any functionalities that our customer community has access to.

At this point, more than 70% of our Managed File Transfer processes are utilizing GoAnywhere. The goal, although it may never be fully attained, is to get the rest of those outliers doing file transfers through the secure and dependable enterprise-grade system that is GoAnywhere.

In 2018, 2019, I would have rated the support a ten out of ten. As previously expressed, I would now give them a four.

Prior to GoAnywhere, we used native operating system shell scripts and, worse, daily human processes.

The initial setup is pretty straightforward. Their installation methodologies and their architectural configuration are pretty much laid out for you in their marketing documentation. From an implementation perspective, everything is there for you.

The installation took a couple of hours but from that point, it took probably two weeks before it was in functional production.   The strength of GoAnywhere is in the vary rich toolset.  Unfortunately, that also means that there can be a learning curve as one starts to implement it into Production.

I was the implementer of this product and I didn't require the help of a third party. Any issues or concerns I had during the implementation phase were readily addressed by the vendors (then) support staff.  At the time, they were very good at answering quickly and responding to the implementation issues that I encountered.  At the present time, I would suspect that the support is not to the level it was when we implemented GoAnywhere in 2018.

For the first three years, our GoANywhere implementation was really a one-man band in terms of managing the system, including implementing functionality.  As we have grown i to the systm a second administrator has beendrafted into the MFT Team.  

For what we pay to GoAnywhere every year, we are getting a fantastic deal. From a dollar perspective, it provides very good value.

We reviewed three other products prior to implementing GoAnywhere. One that I recall is MOVEit, which was an Ipswitch product at the time.

The user interface that MOVEit had was abysmal. In contrast, the user interface that GoAnywhere has is intuitive and although it obviously depends on each individual user, overall, it's great. The ability to employ the functions and build out what needs to be built out is not a difficult process. It can be complex in some instances, but it's not difficult.

We are not running the latest version; however, it is only because we are too busy with other things at the moment.

For me, this solution is fantastic. I'm able to solve a lot of problems for my organization by using the whole collection of features in GoAnywhere.

I would rate this solution a nine out of ten.

While Fortra's GoAnywhere MFT offers features like secure email and file sharing, we primarily use it for its core functionality: secure file transfers. Our focus is on building automated jobs to manipulate and securely transfer files, and GoAnywhere effectively meets that need.

Before GoAnywhere MFT, I relied on manually written bash scripts on a Linux server to handle file transfers, creating a workload I couldn't share due to being the only Linux expert. GoAnywhere's user-friendly web interface has transformed this process, allowing me to easily delegate tasks and finally share the responsibility.

GoAnywhere has been instrumental in our secure data transfers with third parties, streamlining the process and saving us an estimated 40 hours per month. It eliminates the need for troubleshooting and writing custom scripts, making it an efficient and reliable solution. 

GoAnywhere stands out for its user-friendly project creation, intuitive testing and troubleshooting, and especially its notification system, which keeps me informed of any issues that need attention, a feature we lacked before.

My only technical difficulty has been finding certificates nearing expiration. While this suggests room for improvement in certificate management, it's more likely I just need to consult the documentation.

Upgrading was a challenge and I ran into some problems along the way.

I have been using Fortra's GoAnywhere MFT for eight months.

The only challenge I encountered with GoAnywhere was occasionally needing to increase the allocated Java memory. The software itself prompted me to do this when it started running low on resources. Luckily, my server had plenty of memory available, so I simply doubled or tripled the allocation. This was a straightforward configuration change and didn't seem to impact performance at all. GoAnywhere warned of potential slowdowns if I didn't address the memory issue, but I haven't experienced any performance problems myself.

GoAnywhere has proven to be very scalable. I've been able to seamlessly add at least ten new connections since implementing it, demonstrating its ability to handle increased workloads.

The technical support is great. They provide quality responses.

Positive

We migrated from Linux and shell scripts to GoAnywhere for this task because the previous approach, while functional, lacked efficiency and user-friendliness.

The initial deployment was straightforward. I completed the deployment on my own.

The implementation was completed in-house.

GoAnywhere's price is justified by its features and the time it saves me. In other words, the value I get from the software makes the cost worthwhile.

After considering a few other options, GoAnywhere stood out due to positive reviews. A sales demo solidified my decision - it was significantly better than the competition.

I would rate Fortra's GoAnywhere MFT ten out of ten.

We evaluated GoAnywhere MFT's gateway feature, which adds security by placing a secure gateway at the network perimeter. However, since 90 percent of our connections already utilize a VPN, which offers its own encryption and security, we opted not to implement it. Similarly, we haven't invested in the secure forms functionality as we haven't identified a need for it.

GoAnywhere MFT itself requires minimal maintenance, only needing one patch upgrade so far. Additionally, while occasional Windows updates and server restarts are necessary, they are significantly easier to manage compared to maintaining and patching a Linux system.

GoAnywhere MFT stood out among the products we reviewed - it offered superior functionality at a surprisingly affordable price. Compared to other options, GoAnywhere felt like a clear winner in terms of both value and capability.

I recommend attending the demonstrations offered by the sales and presales engineering teams. They are product experts and are happy to provide hands-on demos where you can build a sample workflow. These sessions are very informative, and similar follow-up calls after purchase are also valuable. They can help you avoid unnecessary steps and ensure you're using GoAnywhere MFT to its full potential.

I deploy Fortra's GoAnywhere MFT for our clients and provide presentations to prospects.

Fortra's GoAnywhere MFT allows our clients to securely share confidential files and create a web portal for external partners. This portal enables partners to search, upload, and download files, integrating with services like Google Drive. Additionally, GoAnywhere offers a secure mail feature for sending large attachments.

Fortra's GoAnywhere MFT provides an almost complete range of connectors.

GoAnywhere's agents allow us to extend MFT automation to remote systems, which is helpful for our clients with branches in different countries. By using the agent along with the automation service, we can interact with remote servers, thereby increasing productivity and transfer times between those servers and the head office.

GoAnywhere MFT has improved our client's KPIs. Before implementing GoAnywhere MFT, our clients didn't receive notifications when there were errors in the file process and now they are instantly informed.

To ensure a safe data collection process during the pandemic, our clients transitioned from Google Forms to GoAnywhere Secure Forms. This allowed them to securely fill out digital forms upon entering the building, with the option to attach them directly to their database.

Before GoAnywhere Secure Forms, our clients had to rely on third-party solutions but now they only have to use the MFT for their use cases.

The Go Fast feature improves the data transfer speeds for our clients.

GoAnywhere MFT saves our clients time connecting securely with third-party collaborations. Removing the manual intervention has saved around 90 percent of their time.   

The most valuable features are the automatic processing of files and scheduled execution of the files.

The technical support has room for improvement. It takes between three to five days to get a resolution from them.

I would like better integration between GoAnywhere MFT and other MFT solutions.

We request the ability to customize the user interface of Fortra's GoAnywhere MFT, specifically by incorporating our company logo. This feature would provide greater flexibility and brand recognition within the software.

I have been using Fortra's GoAnywhere MFT for four years.

For the most part, Fortra's GoAnywhere MFT is stable. Sometimes we run into critical problems that require a new patch to fix. Developing and implementing these patches can take up to a week.

Fortra's GoAnywhere MFT is highly scalable. We can scale by increasing the memory.

The technical support is delayed in providing a resolution. It can take up to five days to resolve an issue.

Neutral

The initial deployment is straightforward. Connecting the servers and the GUI is simple. The instructions are easy to follow. Once we input the values and the IP address, Fortra's GoAnywhere MFT is easy to install.

The deployment takes five days and can be completed by one technical person.

On average, our clients see a return on investment within three years of implementing Fortra's GoAnywhere MFT.

I would rate GoAnywhere MFT nine out of ten.

Fortra's GoAnywhere MFT doesn't require coding for everything under the input values for the workflows, unlike other solutions.

Fortra's GoAnywhere MFT requires minimal and easy maintenance.

Our clients usually assign four people in each organization that utilize Fortra's GoAnywhere MFT.

Based on the features provided by Fortra's GoAnywhere MFT, the price is reasonable. There is no need to purchase additional tools to monitor and maintain the data.

I recommend Fortra's GoAnywhere MFT to other users.

Fortra's GoAnywhere MFT provides peace of mind.

The primary use case is basically to push data, SFTP, and FTP to other vendors offsite. So, it is all secured. We like it because of the security features in it.

In terms of deployment, it is a local standalone system.

It centralized the exchange of data between systems, employees, customers, and trading partners. It is important to us because it is all secured and encrypted. It is a very well-known product for this type of thing, and we have confidence that the data is going to be securely transferred to the other site. Because we deal with finances and stuff like that, we have to make sure it is secure.

It eliminates the need for custom programs and scripts for file transfers, but we do have some scripts. For the most part, it meets what we need to do, and we don't have to interfere with any scripting or anything like that. A lot of it is basically pointing, clicking, and putting in your information, and off you go.

Its workflow features helped us to eliminate manual processes. We do the same thing every day. We have things set up in the schedulers, and it automatically does them. If there are any issues, we get a report and look into it to see what was the issue. Usually, it is because the line is disconnected, the other system is down, or we have a problem with our network. 

The automation of file transfers has helped us to reduce workload in our organization. We've all been using it, so for us, the reduction has always been there, and it has always been the same. If we had to do it manually, it would take a lot longer.

If I have a job that I need to run on the system and I want the data transferred, I can use GoAnywhere and schedule it on a daily basis, a weekly basis, or whatever, and it does the job for me to transfer the files over to the other systems, or back and forth.

It stays up and running. If there is an error with a job, it provides us reports. It is easy to understand.

It is very comprehensive in terms of workflow features. It gives us a lot of options and is also easy to implement. It meets all our needs. We've always been using it, so all we know is GoAnywhere. For the AS/400 system, GoAnywhere is perfect.

The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us.

In terms of features, it is perfect for the way we use it. They just need to keep up with the security stuff, and that's about it. They should make sure that GoAnywhere or HelpSystems stays on top of security, and they're dealing with all the necessary issues that come up on a daily basis on the internet with the security. Other than that, all our needs are being met. The way it is right now, it is perfect for us. We have no other needs for it. We're definitely not asking HelpSystems for any improvements. So, we're fine and satisfied with it.

It has been here well before my time. It has been more than 10 years.

Its stability is perfect and excellent. It doesn't go down. I don't think we've made any calls for support on this product all year. So, it is perfect for us.

It doesn't matter. For our purposes, it is just fine the way it is. We've got nowhere to scale it to or scale it down. 

In terms of the number of users, I'm the administrator, and all we do is run jobs. There are basically maybe 40 vendors that we SFTP or FTP to and that's it, but individuals don't use it. We added another vendor just the other day, and the process of adding a vendor is very easy for us. So, as new vendors come on board, its usage increases, but there is a very slow addition to this. It is just not a super-growing area for us. 

Their support is great. They've always been there whenever we had any issues. They always provided a prompt courier service. They were very professional and patient, and there were no issues. I would rate them a 10 out of 10.

All of us here have always worked with GoAnywhere, and it has worked well. We haven't had the need to go out and source another solution. So, we just leave it.

Usually, on other systems I have worked with, I do things myself with just FTP scripts and stuff like that, but on this system, we have to have something like this. It has got to be controlled because of the sensitivity of the data. So, I haven't had any other product knowledge. It has been working fine, so we just leave it. If it ain't broke, don't fix it.

I joined this company after the implementation of this solution. 

For the money we make using this, it is well priced. Without it, we would be in trouble. If something broke and we couldn't get that data through, we're going to be losing a lot of money. So, I guess the return on investment is always great because the data is getting out. It is not that we make money per data that we send out. It is just that the data that goes out is very critical to the revenue stream.

I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else.

There are no additional costs. Its licensing is good. There is just one charge that we get. That's it.

I would advise others to go for it. It is a great product. If there are any issues, the support is there, and they're very helpful and right on the case.

I would rate HelpSystems GoAnywhere MFT a 10 out of 10.

We are using it for all our file-transferring needs. We mostly use it for confidential files and larger files. We want to securely send the files that are on the confidential side. We feel it is very secure for sending a file over.

By implementing this solution, we wanted to have a centralized place for all our file-transferring needs because previously, there were too many ways. It was done by email. It was done through FTP. Everyone was trying to find their own solution. This way, we could centralize it and make sure that everyone is using the same tool.

We use it with Office 365. We have a single sign-on, and we have implemented it with every deployment of a laptop.

It works seamlessly. There are no issues. It has been excellent. It is so easy. It is very user-friendly. There are never any issues. There is a lot of flexibility with it, and we are staying compliant, so it is very important.

It streamlines everything and keeps things centralized. There is also automated scheduling.

For us, cybersecurity is very important, and GoAnywhere MFT keeps us very secure. That is a very good benefit. We have a centralized place for file transfers. People do not think of other options, such as using Dropbox or sending files by email or FTP.

GoAnywhere has saved us time in connecting securely with the third parties we need to collaborate securely with. It is hard to say how much time it has saved, but we do not need to discuss how we are going to send a file securely. We used to waste a lot of time previously.

It streamlines the files. Anyone can go pick up the file that we give access to. It is great.

For what we are using it for, it is doing the job, so I would not be able to say how to improve it. For us, it is perfect. It is a good solution that we are using, and we are going to continue to do so. However, it should be advertised more as a solution. I did not see it out there beforehand.

We have been using GoAnywhere MFT for the past six months. They gave us a free trial, and we liked it, so we made the purchase.

It is very stable. We have not had any issues.

It is scalable. 

We have 25 users using this solution. It is one company. We are just 25 people. It is a small company.

We did not require any support. It is very simple. We are only using the file transfer, so it is very simple.

We were not using anything before. That is why it is such a great solution for us.

We have the cloud solution, The cloud provider is AWS.

I was involved in its deployment, and there were no problems. In terms of the implementation strategy, we just had a team meeting about it. I informed everyone and then implemented the credentials.

It does not require any maintenance.

I did not need any external help.

The best benefit is time and security.

I find it to be very fair. It is very good.

We did not evaluate other options. I trust Fortra, and I use them for other solutions. That is why I went to them with a scenario, and they got back to us about using this system.

I would highly recommend this solution. I am a big believer that you get what you pay for.

We do not use GoAnywhere's Secure Forms. We are using this solution for simple file transfers. We are not getting too complex with it. We also do not make use of the GoAnywhere agents or the GoFast feature.

I would definitely rate Fortra's GoAnywhere MFT a ten out of ten.