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reviewer1395333 - PeerSpot reviewer
Senior Solutions Expert at a comms service provider with 10,001+ employees
Real User
A robust, storage and document sharing solution that is easy to use and access
Pros and Cons
  • "It's robust, and it has a wide reach in terms of office applications including storage."
  • "There are issues with stability."

What is our primary use case?

The primary use case of this solution is for storage and document sharing.

For example, if I have a customer and they want to share a document, I can access it through Google.

What is most valuable?

Ubiquiti is what is most valuable. They have basically mimicked Microsoft, giving you the equivalent of Office 365 type of services that are available.

It's robust, and it has a wide reach in terms of office applications including storage.

It's easy to access in a public cloud environment.

What needs improvement?

Every once in a while I have trouble accessing it, but I don't know if that's a function of the Cloud, the way the Cloud is set up, or it's just something on my browser. 

Stability could be improved in terms of the Cloud in general administration. It's frustrating when companies have to deal with Cloud Administration. 

Change configuration management is an issue. I can envision customer companies that are Cloud-enabled where their biggest problem is having to keep up with the changes and managing it.

The API is constantly evolving. IP addresses are constantly changing and it's hard to keep up with all of those changes.

Typically it is being administered through IT organizations, although they have no visibility.

If you engage in a security solution through a cloud provider, you have no view, it's all faith, trust, and hope.

How do you reconcile the two, to provide the visibility, do it seamlessly, and make it easy to use?

If they could include a popup section where all of the new updates are. That would be helpful. I don't have the experience or intelligence to know what it is that they are showing, or where I can get that I might need, which would make a feature like this important.

It would like it if upon starting the browser, it tells you that it is out of date and asks if you would like to update. That would lead customers to take the optimal path as opposed to having to figure it out themselves.

What do I think about the stability of the solution?

There are issues with stability. There may be capacity issues at the time but it's hard to guess what the root cause is. There is no visibility.  You don't have the visibility unless you really know upfront what your problem is. Otherwise, you are left hanging.

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What do I think about the scalability of the solution?

It's scalable, but I don't plan to increase my usage. Personally, I avoid a public cloud offering system from a security perspective unless it's something a customer requires to access documents.

Which solution did I use previously and why did I switch?

Prior to the public cloud, I used another solution more like a public hosting-type of service. It didn't give you the scale and the means of payment that you have with the Cloud. As an example, look at Lotus Notes, 1980 technology. There is no comparison, Google is far superior. People see the ease, simplicity, and again the Ubiquiti of the service attached to it.

How was the initial setup?

The initial setup is simple. You go in there and you register. It starts with your email address and then you are done.

What other advice do I have?

We provide private networks, what we call VPNs. It is the older, traditional VPN type service for our customers, which gives them security and performance metrics that you can't get from the internet.

We have a gen engine that has that interface into the cloud providers including Google.

We don't by services from Google, we are not even doing infrastructures, or platform as a service or software as a service.

We are not using this solution in my organization. We have our own internal storage for security reasons, and predominantly, we use it in-house. We call it orange, it's flex storage. It's our intranet.

We either use in-house or have exclusive arrangements with companies.

The concept of the cloud is great, you have the scale, you have the financial model, metered pay as you go, those are great, but what's worse is that it's a black box.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT specialist at Cuadro Ocho Inc.
Real User
Top 10
Offers good speed, security, and performance to users
Pros and Cons
  • "The speed, security, and performance of Google Cloud are excellent."
  • "As a new product, the product's initial setup phase is a little bit difficult."

What is our primary use case?

So far, I like all the features that I use with Google Cloud. I like it very much compared to the previous tool that we had.

What is most valuable?

The speed, security, and performance of Google Cloud are excellent.

What needs improvement?

Actually, our company doesn't venture out much to use all of the products and features covered under Google Cloud because we do have our own customizations when it comes to the setups for the company. We are trying to maximize our resources, the cost, and the assets, and we want to control it on our own.

The product's initial setup phase is a little bit difficult, so it is an area where improvements are required.

For how long have I used the solution?

I have three months of experience with Google Cloud. My role in the company is as a researcher and a developer. I am an end-user of the tool.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

We are working with approximately 300 users of the tool in our company.

How are customer service and support?

The solution's technical support was average. I rate the technical support a six out of ten.

The technical support for Google's platforms are embedded under products, so we are meant to go for self-learning. My company does not have experience with human intervention when it comes to Google. Only self-learning is needed for the products.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Right now, we have Google Cloud's Compute Engine and SQL Server, but we have not used the tools yet because we are diverting into self-hosting.

Previously, I worked with Microsoft products for my previous employer. All Microsoft products, including Office, servers, databases, and SQL Server.

How was the initial setup?

As a new product for us, the product's initial setup phase is a little bit difficult.


The product's deployment phase took place over a month. I then deployed the virtual machine, VPC, the storage, and SQL Server. We ran it for a couple of days, and then we saw the billing and the cost. The cost is based on the products you used, CPUs, Storage, Memory, API access and bandwidth. We saw that the tool was great but very costly for us, and so we did not continue.


What's my experience with pricing, setup cost, and licensing?

If one is cheap and ten is expensive, I rate the tool's price as an eight.

What other advice do I have?

I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Google Cloud
November 2024
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reviewer1179453 - PeerSpot reviewer
Project Manager at a tech services company with 1,001-5,000 employees
Consultant
A stable and affordable solution that is easy to implement and manage
Pros and Cons
  • "The infrastructure is easy to manage."
  • "The product must provide AI features."

What is our primary use case?

We use the solution for our SAP infrastructure.

What is most valuable?

The product’s infrastructure is up to the mark. The infrastructure is easy to manage. It is better than Azure and AWS. It is easy to implement the product.

What needs improvement?

DevOps must be improved. DevOps in AWS is quite easy to establish and can be easily used by startups and big companies. It is not so with Google Cloud. The product must provide AI features.

For how long have I used the solution?

I have been using the solution for more than one and a half years.

What do I think about the stability of the solution?

The tool is quite stable.

What do I think about the scalability of the solution?

The tool is scalable. We support our customers. We have around 2000 to 3000 customers.

How are customer service and support?

The support is good. The third-party support could be improved.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is easy. Most of my customers have Windows. VDI lags in Google Cloud. The deployment takes one month. We have more than 30 people in our technical team. We have eight to ten people to maintain the solution. Other people are involved in support or are senior employees like cloud architects. It is easy to maintain the tool.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than AWS. The licenses are annual. The cost is inclusive of support.

What other advice do I have?

We are partners. People must choose Google Cloud. It is a great product. Overall, I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Luther Martin - PeerSpot reviewer
VP - Decision Science at a financial services firm with 10,001+ employees
Real User
Top 20
The platform performs well, and the autoscaling is useful, but I would like to see code generation features
Pros and Cons
  • "Google Cloud performs well."
  • "I would like to see more code generation features that enable you to take user input in simple English and automatically convert it to code."

What is our primary use case?

We used Google Cloud for to host our automation platform.

What is most valuable?

Google Cloud performs well. 

What needs improvement?

I would like to see more code generation features that enable you to take user input in simple English and automatically convert it to code. 

For how long have I used the solution?

I have been using Google Cloud for four years.

What do I think about the stability of the solution?

I rate Google Cloud eight out of 10 for stability.

What do I think about the scalability of the solution?

I rate Google Cloud eight out of 10 for scalability. 

How was the initial setup?

The IT team centrally manages the deployment and gives us access to the instance that hosts the automated platform.

What other advice do I have?

I rate Google Cloud seven out of 10. It increases the efficiency of any user to have a solid technology platform. You get the advantage of auto-scaling and upgrades to the latest technology. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PradeepKumar3 - PeerSpot reviewer
Director Technology Solutions at Redintegro Consulting Solution LLP
Real User
Top 5
Stable, scalable, and simple to set up
Pros and Cons
  • "What I like most about Google Cloud is its stability. I also like that its GUI works fine for my company."
  • "Lower pricing would make Google Cloud better."

What is our primary use case?

We use Google Cloud mainly for development purposes.

What is most valuable?

What I like most about Google Cloud is its stability.

I also like that its GUI works fine for my company.

What needs improvement?

Lower pricing would make Google Cloud better.

For how long have I used the solution?

We've been using Google Cloud for three to four years.

What do I think about the stability of the solution?

I found Google Cloud stable. In terms of stability, it's a nine out of ten.

What do I think about the scalability of the solution?

Google Cloud is scalable, and I'm giving it a rating of eight out of ten in terms of scalability.

How are customer service and support?

We have yet to contact Google Cloud technical support because we have not encountered issues with the solution.

Which solution did I use previously and why did I switch?

We also work with Amazon, apart from Google Cloud. The two solutions are the same, more or less. It's only the usage that's different. We usually recommend both to clients, and whichever clients prefer, we go with that solution.

How was the initial setup?

Google Cloud has a simple setup.

What's my experience with pricing, setup cost, and licensing?

Pricing for Google Cloud could be improved. It would be better if it were lower.

What other advice do I have?

My company uses Google Cloud.

My company has around ten Google Cloud users.

I'm rating Google Cloud as eight out of ten. I deducted two points as the price could be lower.

Google Cloud is a solution my company usually recommends to clients.

I'm a Google Cloud user, and the company I work for has no partnership with Google.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr SAP PP Consultant at HCL Technologies
Real User
Excellent customer support, with state of the art features, and extremely scalable
Pros and Cons
  • "The stability is good with Google Cloud."
  • "Current technologies keep on changing, so definitely those new changes need to be incorporated quickly. The competition is always out there to be one step ahead. How those open-source platforms can be easily integrated into the cloud, is going to be the key in the future."

What is most valuable?

When looking at CI/CD, and Kubernetes they are very good. In the new areas of CI/CD, and DevOps, those tools are actually good, in terms of utilization.

What needs improvement?

Current technologies keep on changing, so definitely those new changes need to be incorporated quickly. The competition is always out there to be one step ahead. How those open-source platforms can be easily integrated into the cloud, is going to be the key in the future.

For how long have I used the solution?

I have been using Googe Cloud now for three to four years.

What do I think about the stability of the solution?

The stability is good with Google Cloud.

What do I think about the scalability of the solution?

Google cloud is scalable. We have more than two hundred working on the solution.

Which solution did I use previously and why did I switch?

We are actually using other products also of the cloud like AWS and Azure. Compared to that, it is going very well and most of the customers now actually use Google Cloud. If you talk about security, it is actually the integration with LDAP. When moving the organization's data it is important to manage that same LDAP, authentication, and usage of connecting the Google public cloud to the private infrastructure. Those items are actually much better in Google Cloud.

How was the initial setup?

The initial setup is easy and straightforward.

What about the implementation team?

When you have professional individuals work with the deployment it takes roughly three to four hours for installation.

What other advice do I have?

I would rate Good Cloud a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Nisar Tak - PeerSpot reviewer
Head IT Infrastructure at JSW
Real User
Comprehensive cloud infrastructure solution with a knowledgeable support team
Pros and Cons
  • "The customer service team for this solution is very knowledgeable."
  • "The storage available for this solution could be improved, especially compared to a solution like Microsoft which offers 1 TB of storage. Google cloud offers only 30 GB."

What is our primary use case?

We use this solution for email and also make use of the Google servers and related services. 

What needs improvement?

The storage available for this solution could be improved, especially compared to a solution like Microsoft which offers 1 TB of storage. Google cloud offers only 30 GB.

For how long have I used the solution?

I have used this solution for three years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service team for this solution is very knowledgeable. 

How was the initial setup?

There is very little setup needed for this solution. 

What's my experience with pricing, setup cost, and licensing?

This solution is reasonably priced. 

What other advice do I have?

I would rate this solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ankit Mehta - PeerSpot reviewer
Partner and Co-founder at Adnate IT Solutions
Real User
Top 5Leaderboard
Good performance, user-friendly, and easy to configure
Pros and Cons
  • "It didn't take long to get everything set up and understand what was going on. Things are pretty clear."
  • "The price could improve. Every customer would agree, that they would like the price to be reduced."

What is our primary use case?

We use Google Cloud for setting up the server. It is our development Server.

What is most valuable?

It is simple to use. 

Everything was very simple to set up. I would say that we were already fairly comfortable with Google. 

It didn't take long to get everything set up and understand what was going on. Things are pretty clear.

What needs improvement?

The price could improve. Every customer would agree, that they would like the price to be reduced.

For how long have I used the solution?

We have been working with Google Cloud for one year.

What do I think about the stability of the solution?

I am satisfied with the stability of Google Cloud.

What do I think about the scalability of the solution?

The scalability of Google Cloud is good. It's a scalable product.

We only have one instance, which is a single server.

How are customer service and support?

We didn't require any technical support. We were able to find solutions on the internet.

Which solution did I use previously and why did I switch?

The security features in OpenText are great. 

For web security, we do not use anything specific. Because we are working on OpenText AppWorks, the built-in security features are useful. In the production environment, the customer is responsible for the security of the web servers.

We use both Windows Server 2019 and Linux Servers.

Our customers have tested Webroot endpoint protection, and have not had any issues.

We are also working with Amazon AWS EC2. Our feedback would be similar to Google Cloud.

How was the initial setup?

The initial setup is straightforward.

I don't remember the exact time because it was a while ago, but from what I recall, the setup took no more than two or three hours.

Technical assistance is required, but it is easily accessible via the internet. It is not difficult to understand.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the price is not excessive when compared to competitors. The market determines the price.

Licensing fees are paid monthly.

Which other solutions did I evaluate?

We have not yet evaluated Pega BPM, but we plan to do so in the future. We may begin practicing in Pega.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Google Cloud a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: November 2024
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.