My primary use case is for cloud storage but I also use it for sharing documents with people who don't use Office 365. In my case, it's mainly for personal use and less for business. I'm a customer of Google Cloud.
Business owner at Boers PR + Marketing
Great cloud source for document sharing
Pros and Cons
- "Good storage and ease of access."
- "The storage is good and I think it's a good cloud source."
- "Uploading documents could be simplified."
- "There are occasionally things which are inconvenient. For example, uploading pictures or files then requires you to transfer to a different folder."
What is our primary use case?
What is most valuable?
The storage is good and I think it's a good cloud source. I can access information from any client and from any device. It's convenient.
What needs improvement?
There are occasionally things which are inconvenient. For example, uploading pictures or files then requires you to transfer to a different folder. Maybe there's a way to choose where a document is uploaded to and that can be done directly.
For how long have I used the solution?
I've been using Google Cloud for a couple of years.
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April 2026
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How are customer service and support?
The online documentation is very good and if I need help, I go to wiki and get a decent explanation. I've never been directly in touch with support.
What's my experience with pricing, setup cost, and licensing?
Licensing is paid on a monthly basis and I think the cost is reasonable.
What other advice do I have?
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CTO at a healthcare company with 11-50 employees
Priced-well, easy to set up, and you can easily use it through a web browser
Pros and Cons
- "You can just connect and start using it through a browser within a few minutes."
- "The best part of Google Cloud is that it is cheaper than the competitors, and it is easy to set up, monitor, and manage, as you can just connect and start using it through a browser within a few minutes."
- "Monitoring and usage reporting could be improved."
- "The support is bad, and you have to purchase it separately."
What is our primary use case?
I am in the process of migrating from on-premises to the cloud.
We use it for IT infrastructure deployment and management.
What is most valuable?
The best part of Google Cloud is that it is cheaper than the competitors.
It is easy to set up, monitor, and manage.
You can just connect and start using it through a browser within a few minutes.
What needs improvement?
Monitoring and usage reporting could be improved. For example, they don't provide the CPU primary memory usage report. They do provide a CPU usage report, but not the memory. This is something that is critical for people interested in monitoring because if you are burdening the machine then you want the option of providing more RAM.
There is no graph or monitoring in the console; if it is there then I haven't found it, so it is something that takes extra time to figure out.
Google does not provide free support and at the least, email support should be available. I am not asking for free chat or telephone support, but given that we are paying to use the machine, email support should be included.
The alerts are somewhat cryptic and do not say much about what is going on.
For how long have I used the solution?
I have been using Google Cloud for almost three years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
Google Cloud is a scalable product.
How are customer service and technical support?
The support is bad, and you have to purchase it separately. There is no free support available.
Which solution did I use previously and why did I switch?
I am currently working with both Google Cloud and AWS. I am in the process of also trying to implement IBM Cloud.
How was the initial setup?
It is easy to set up and up the time for provisioning depends on the type of machine that you want to set up. It will not take longer than 15 or 20 minutes if you know how to do it.
What about the implementation team?
We have two or three people in the organization who set up the machines.
What's my experience with pricing, setup cost, and licensing?
The support costs extra, even when it comes to email.
What other advice do I have?
This is a good product, but I wouldn't immediately recommend it because there are a lot of options available. People have to choose based on their requirements and location. There is not much different, so people have to look at particular requirements, cost, and support.
I agree that cost is a factor but support should also be considered because it is needed from time to time, and Google does not provide free support. Given that we are paying for the machine, we should have to pay for costly support in addition to that.
This is a good product but I would like better monitoring, alerting, and reporting.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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April 2026
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Senior Solutions Expert at a comms service provider with 10,001+ employees
A robust, storage and document sharing solution that is easy to use and access
Pros and Cons
- "It's robust, and it has a wide reach in terms of office applications including storage."
- "People see the ease, simplicity, and again the Ubiquiti of the service attached to it."
- "There are issues with stability."
- "There are issues with stability. There may be capacity issues at the time but it's hard to guess what the root cause is."
What is our primary use case?
The primary use case of this solution is for storage and document sharing.
For example, if I have a customer and they want to share a document, I can access it through Google.
What is most valuable?
Ubiquiti is what is most valuable. They have basically mimicked Microsoft, giving you the equivalent of Office 365 type of services that are available.
It's robust, and it has a wide reach in terms of office applications including storage.
It's easy to access in a public cloud environment.
What needs improvement?
Every once in a while I have trouble accessing it, but I don't know if that's a function of the Cloud, the way the Cloud is set up, or it's just something on my browser.
Stability could be improved in terms of the Cloud in general administration. It's frustrating when companies have to deal with Cloud Administration.
Change configuration management is an issue. I can envision customer companies that are Cloud-enabled where their biggest problem is having to keep up with the changes and managing it.
The API is constantly evolving. IP addresses are constantly changing and it's hard to keep up with all of those changes.
Typically it is being administered through IT organizations, although they have no visibility.
If you engage in a security solution through a cloud provider, you have no view, it's all faith, trust, and hope.
How do you reconcile the two, to provide the visibility, do it seamlessly, and make it easy to use?
If they could include a popup section where all of the new updates are. That would be helpful. I don't have the experience or intelligence to know what it is that they are showing, or where I can get that I might need, which would make a feature like this important.
It would like it if upon starting the browser, it tells you that it is out of date and asks if you would like to update. That would lead customers to take the optimal path as opposed to having to figure it out themselves.
What do I think about the stability of the solution?
There are issues with stability. There may be capacity issues at the time but it's hard to guess what the root cause is. There is no visibility. You don't have the visibility unless you really know upfront what your problem is. Otherwise, you are left hanging.
What do I think about the scalability of the solution?
It's scalable, but I don't plan to increase my usage. Personally, I avoid a public cloud offering system from a security perspective unless it's something a customer requires to access documents.
Which solution did I use previously and why did I switch?
Prior to the public cloud, I used another solution more like a public hosting-type of service. It didn't give you the scale and the means of payment that you have with the Cloud. As an example, look at Lotus Notes, 1980 technology. There is no comparison, Google is far superior. People see the ease, simplicity, and again the Ubiquiti of the service attached to it.
How was the initial setup?
The initial setup is simple. You go in there and you register. It starts with your email address and then you are done.
What other advice do I have?
We provide private networks, what we call VPNs. It is the older, traditional VPN type service for our customers, which gives them security and performance metrics that you can't get from the internet.
We have a gen engine that has that interface into the cloud providers including Google.
We don't by services from Google, we are not even doing infrastructures, or platform as a service or software as a service.
We are not using this solution in my organization. We have our own internal storage for security reasons, and predominantly, we use it in-house. We call it orange, it's flex storage. It's our intranet.
We either use in-house or have exclusive arrangements with companies.
The concept of the cloud is great, you have the scale, you have the financial model, metered pay as you go, those are great, but what's worse is that it's a black box.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Developer Team Lead at Dilowa
Scales easily, simple to set up and offers great pricing
Pros and Cons
- "This is a solution that's so easy to expand when you need it to. It's the best I've ever seen. It's much better than Azure."
- "This is a solution that's so easy to expand when you need to; it's the best I've ever seen and much better than Azure."
- "The management side for the database needs some work. Currently, you do everything from the APP. It would be nice to have an interface where you can go in and maintain data and deal with records and do something online."
- "The management side for the database needs some work. Currently, you do everything from the app."
What is our primary use case?
We largely use the solution for hosting and for the database it offers.
What is most valuable?
Both the hosting and the database are the most valuable features on this product.
What needs improvement?
The analytics could be improved. I need to be able to give them to the client. It is there, but you have to go to Google Cloud to see it. I want it added as a service so I can add it to the client-side and make it easily sharable with my clients.
The management side for the database needs some work. Currently, you do everything from the app. It would be nice to have an interface where you can go in and maintain data and deal with records and do something online. Also the ability to migrate the database should be a bit easier. You can't just copy a database and make another duplicate. You have to do all that bit manually.
For how long have I used the solution?
I've only been using the solution for a total of three months at this point.
What do I think about the stability of the solution?
So far, after three months, I can say it's very stable. I haven't had issues with bugs or glitches. It hasn't crashed at all.
What do I think about the scalability of the solution?
This is a solution that's so easy to expand when you need to. It's the best I've ever seen. It's much better than Azure.
How are customer service and technical support?
Everything in the few months we've used the solution has been great so we haven't had a need to contact technical support. I can't speak to how they are because I have never directly had to deal with them.
Which solution did I use previously and why did I switch?
I've used Azure as well. I've used that for a while and now I've moved to Google Cloud. Then, for a client, I'm also going to use AWS.
We switched from Azure because the setup is too complex, and, on the scalability side, you have to set it up yourself and I found it didn't actually work well. You have to constantly monitor your server and then add a new VM. There's a lot more effort required which is unnecessary if you have a solution that cuts the workload down. Google simplifies things on many levels, and it does the scaling for you.
How was the initial setup?
The initial setup isn't complex per se. It's simple once you understand it, but it takes some time to figure it out. Once you do, it's very simple afterwards. In our case, it took us two weeks to get everything fully operational.
We don't require any maintenance. We just need to make sure we keep our data clean.
What about the implementation team?
I handled the implementation myself. I didn't require any consultants or integrators to assist me.
What's my experience with pricing, setup cost, and licensing?
The licensing for Google Cloud seems to be quite cheap and they're actually quite reasonable in comparison to Azure, which, as it turns out, is quite expensive. Even though Azure has a data center in South Africa it's still quite costly. There's no scaling, so if you go with the VM, you pay 2500 Rand. When you add another VM, it's another 2500 Rand even though you don't use the whole thing. With Google, you can go up as incrementally as you need to, even if it's just 30 Rand.
With Google, there's no licensing. Everything is included, just been based on the usage.
What other advice do I have?
We're just a customer. We don't have any special connection to the company in any way.
Obviously, with Google, everything is the latest version. Google updates everything for you, so there isn't usually a time when we're on an "old version" of the solution.
We use the solution on a daily basis.
I would recommend Google Cloud. At the moment it's in third place, according to the standards. Right now it's ranked AWS, then Azure, then Google. Even though it's technically third, it's much better to use and it's a much better environment.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product Owner at a tech vendor with 11-50 employees
Tech support is great but there is room for improvement with the documentation
Pros and Cons
- "The features I found most valuable are the cloud run and cloud function."
- "I would like for this solution to improve its user interface and documentation."
What is most valuable?
The features I found most valuable are the cloud run and cloud function.
What needs improvement?
I would like for this solution to improve its user interface and documentation.
In the next release, I'd like to see information that's easier to use.
For how long have I used the solution?
I have been using this solution for the past year.
What do I think about the stability of the solution?
I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
How are customer service and support?
I would rate the technical support of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used Amazon Web Services.
How was the initial setup?
I would rate the initial setup process a six, on a scale from one to 10, with one being the worst and 10 being the best. If you want to configure the solution correctly, you have to use your own R&D and configure and select the correct commands. The deployment took a couple of minutes.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, we are currently using free credits.
What other advice do I have?
I would advise other people looking into this solution to go through the documentation thoroughly first.
I would rate this solution as a whole a seven, on a scale from one to 10, with one being the worst and 10 being the best.
Disclosure: My company has a business relationship with this vendor other than being a customer. Google Startup program
GTM Lead at GAC Digital
Easy to use, stable, and scalable
Pros and Cons
- "The automatic sync between my mobile device data and photos to the cloud is the most valuable feature."
- "The cost of the solution has room for improvement."
What is our primary use case?
I use the solution to back up my data.
What is most valuable?
The automatic sync between my mobile device data and photos to the cloud is the most valuable feature.
Being able to access my files remotely is a plus.
What needs improvement?
The cost of the solution has room for improvement.
For how long have I used the solution?
I have been using the solution for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is straightforward and takes no time. We only need to enter our Gmail account information to access Google Cloud.
What's my experience with pricing, setup cost, and licensing?
Google offers a free account with minimal data backup and we can subscribe for more data. I pay around $2 US per month.
What other advice do I have?
I give the solution a ten out of ten.
I recommend the solution. Google Cloud is easy to use.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager - Engineering Information Systems at IST
Easy to use, good value for money, and reliable
Pros and Cons
- "The solution can scale."
- "The solution could be a bit cheaper."
What is our primary use case?
We primarily use the solution for our virtual machines. We put all of our software infrastructure onto virtual machines, and then we use Google as the cloud for storage. We use all of our own solutions inside and not their services so that if we did want to move to another cloud, like AWS, we could do so easily.
What is most valuable?
The initial setup is very easy.
We like that the solution is always available, and it would be simple to migrate as needed.
We chose Google for its ease of use and value for money.
It is stable.
The solution can scale.
What needs improvement?
I can't think of any improvements off the top of my head.
The solution could be a bit cheaper.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
There were some glitches in the system years ago. That has since been fixed. Now, it is stable. There are no bugs or glitches. It's of a very good standard.
What do I think about the scalability of the solution?
It is very scalable, and you need to pay for it if you want to expand.
How are customer service and support?
We've had to reach out to support in the past. I wasn't able to get help from Google directly. I found help using the user community.
How was the initial setup?
The solution is very straightforward to set up. It's not overly complex.
What's my experience with pricing, setup cost, and licensing?
The solution offers the best value for money.
What other advice do I have?
I'm just a straightforward customer.
I am not sure if we are using any specific version at this time.
This is a good solution. You'd get done what you need to get done. There are many alternative solutions out there, however. What people need to know is if they will get their requirements met. This is a very capable platform. It's a good product to use and offers good value for money.
I'd rate the solution eight out of ten overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flexible and stable
Pros and Cons
- "The most valuable feature of Google Cloud is its flexibility."
- "The most valuable feature of Google Cloud is its flexibility."
- "The solution could improve by being less expensive."
- "The solution could improve by being less expensive."
What is our primary use case?
I am using Google Cloud for file storage and computing.
What is most valuable?
The most valuable feature of Google Cloud is its flexibility.
What needs improvement?
The solution could improve by being less expensive.
For how long have I used the solution?
I have been using Google Cloud for approximately three months.
What do I think about the stability of the solution?
Google Cloud is stable.
How are customer service and support?
I have not used the support from Google Cloud.
Which solution did I use previously and why did I switch?
I have not used other solutions prior to Google Cloud.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be better.
What other advice do I have?
I rate Google Cloud an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: April 2026
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AWS also looks like a good option. To get certified https://www.udemy.com/course/e...