Google Cloud vs Salesforce Platform comparison

Google and Salesforce are both solutions in the PaaS Clouds category. Google is ranked #5 with an average rating of 8.3, while Salesforce is ranked #7 with an average rating of 8.0. Google holds a 7.3% mindshare in PSP, compared to Salesforce’s 3.6% mindshare. Additionally, 97% of Google users are willing to recommend the solution, compared to 88% of Salesforce users who would recommend it.

Google Cloud

Read 73 Google Cloud reviews

7,872 Views
5,706 Comparison Views

97% willing to recommend

Salesforce Platform

Read 92 Salesforce Platform reviews

2,921 Views
2,647 Comparison Views

88% willing to recommend

Google Cloud

Salesforce Platform

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Executive SummaryUpdated on Dec 15, 2024

Salesforce Platform and Google Cloud compete in the enterprise cloud solutions category. Based on the features and feedback, Google Cloud appears to have a slight advantage with its user-friendly approach and cost-effective services, appealing effectively to a broader range of businesses.

Features: Salesforce Platform is scalable and customizable, excelling in CRM capabilities, analytics, and providing a strong partner ecosystem. Google Cloud is known for its flexibility, easy setup, robust security, and reliable services, making it ideal for scalable, managed solutions.

Room for Improvement: Salesforce needs to improve its scaling capabilities, reporting, and automation, while addressing its high cost. Google Cloud requires improvements in intuitive setup and real-time analytics, along with price competitiveness internationally.

Ease of Deployment and Customer Service: Salesforce offers versatile deployment options but can be complex for newcomers. Its customer support is responsive but sometimes slow on technical issues. Google Cloud's deployment is praised for simplicity, though further ease of use is desired. Its customer service is effective but could benefit from enhanced technical support.

Pricing and ROI: Salesforce has a high-cost model suitable for large enterprises, with complex pricing that often includes hidden costs. Despite this, it yields good ROI due to enhanced efficiency. Google Cloud provides a flexible usage-based pricing model, seen as more cost-effective for SMEs, offering financial transparency and gradual cost scalability.

To learn more, read our detailed Google Cloud vs. Salesforce Platform Report (Updated: January 2025).

Buyer's Guide

Google Cloud vs. Salesforce Platform

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Cloud

Ranking in PaaS Clouds

5th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (5th)

Salesforce Platform

Ranking in PaaS Clouds

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)

Mindshare comparison

As of January 2025, in the PaaS Clouds category, the mindshare of Google Cloud is 7.3%, up from 6.2% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds

Featured Reviews

Monirul Islam Khan

Data Specialist at a non-profit with 10,001+ employees

Great for big data with off-the-charts scalability for storage and databases

The solution should be more configurable for high-volume databases. The managed service does not allow flexible database configurations that are needed for better filter performance. We have a TPS first-grade, high-volume database using an ERC system. We are moving to Clarity for managed services and need more configurations to support it. The solution could improve its management services for MongoDB. The website's memory only allows one TB.

Read full review

Yasser_Anter

Independent Business Consultant at Freelance

Has customization and integration capabilities which increase efficiency

Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Google Cloud is user friendly and reliable. The most valuable feature is the security of Google Cloud."

"The solution is pretty stable."

"The solution is user-friendly and easy to spin."

"We worked with Google Cloud to ensure HIPAA compliance approval in health insurance companies."

"The product scales well."

"The solution is stable and reliable."

"It's a perfect tool for startups."

"Google Meet is simple to use regarding configuration and recording sessions."

More Google Cloud pros

"The solution is easy to use."

"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."

"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."

"It was pretty easy to deploy."

"There are no major performance issues in the solution."

"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."

"Salesforce is the best one out there."

"Scalability to configure and integrate."

More Salesforce Platform pros

Cons

"I feel that the Google product is incomplete with regard to internal communications. It is an area that needs some improvement."

"I would improve the integration with other devices such as smartphones. It is integrated in our company, but I think it could be improved."

"I would like to see Google Cloud become more competitive when it comes to price."

"The cost of the solution has room for improvement."

"Google Cloud could improve interoperability with other cloud services."

"I would like to see more code generation features that enable you to take user input in simple English and automatically convert it to code."

"Security features could be improved."

"I would like for this solution to improve its user interface and documentation."

More Google Cloud cons

"An improved UX may be helpful in the solution's next release."

"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."

"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."

"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."

"Salesforce could improve the performance of their lightning components as they are currently quite heavy on the system and slow to load."

"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."

"The integration of Salesforce with other solutions could be improved."

"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."

More Salesforce Platform cons

Pricing and Cost Advice

"The price of Google Cloud is affordable compared to others services. I pay monthly for the service."

"The pricing is rated a six out of ten."

"Its cost depends on specific use cases."

"We pay for a license."

"The best part of Google Cloud is that it is cheaper than the competitors."

"It has a monthly subscription. The customers pay based on the usage."

"The solution is cheaper than AWS."

"They provide user-based licensing plans. Its plan could be less expensive."

More Google Cloud pricing and cost advice

"The solution is fairly priced."

"Salesforce is cheap."

"It is quite expensive. Its developers come at a premium cost, which makes it expensive."

"Pricing for the Salesforce Platform is too expensive."

"rice-wise, the solution is reasonable for what we're getting."

"The solution is a bit expensive."

"Pricing and license differ and depend on how much license you are purchasing from them."

"In general, the price is an area where there is always room for improvement."

More Salesforce Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

52%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

16%

Financial Services Firm

12%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Cloud?

Google Cloud is perceived as a cost-effective and user-friendly option, especially compared to AWS. The current affordability and ease of use make it suitable for medium-sized companies. While the ...

See all answers

What needs improvement with Google Cloud?

The performance after long-term use shows the storage is too full, and I cannot add more storage without paying for it. I want to migrate to another solution if I need to pay for additional storage...

See all answers

What is your primary use case for Google Cloud?

For personal storage, Google Workspace, Google portal, Google video, Google file, and Google Cloud Shell for programming language.

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

Comparisons

Alibaba Cloud vs Google Cloud

Compared 27% of the time

Akamai Connected Cloud (Linode) vs Google Cloud

Compared 13% of the time

Red Hat OpenShift vs Google Cloud

Compared 13% of the time

Oracle Cloud Infrastructure (OCI) vs Google Cloud

Compared 11% of the time

Amazon Lightsail vs Google Cloud

Compared 3% of the time

More Google Cloud Competitors

Appian vs Salesforce Platform

Compared 15% of the time

Microsoft Power Apps vs Salesforce Platform

Compared 14% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 14% of the time

Microsoft Azure vs Salesforce Platform

Compared 11% of the time

ServiceNow vs Salesforce Platform

Compared 6% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Google Cloud

January 2025

Download Google Cloud product report

Buyer's Guide

Salesforce Platform

December 2024

Download Salesforce Platform product report

Also Known As

No data available

Salesforce1, Force.com, Salesforce App Cloud

Learn More

Google

Salesforce

Overview

Google Cloud is an Infrastructure as a Service Cloud (IaaS) and Platform as a Service (PaaS) solution that provides infrastructure tools and services for building applications on top of a public cloud computing platform. As one of the leading global infrastructures, this product allows users to securely manage enterprise data, receive valuable insights, and store documents. Google Cloud provides its various services through tools and services for data warehousing, security key enforcement, application programming interface (API) management, artificial intelligence (AI), and machine learning (ML).

The use cases of Google Cloud can be divided into four main categories:

Big data
Compute
Services
Storage

The solution is utilized by organizations of all sizes and industries, as it is suitable for the following purposes:

Running and building applications: Google Cloud lets businesses run and build their applications anywhere because of its commitment to open-source, hybrid, and multi-cloud. This can accelerate development time as businesses avoid vendor lock-in.
Data insight: Google Cloud provides companies with advanced ML and analytics for their data. This can facilitate business decisions and improve work processes, as every team member can have access to data reports via this solution.
Security: Utilizing Google's technology, this solution helps users protect and defend their data and applications against threats and harmful activities.
Team collaboration: Google Cloud offers companies advanced collaboration features. They can integrate email, chat, video calling, and document collaboration all in one place when using this platform.

Google Cloud Features

Google Cloud offers multiple features for its clients. Some of these include:

Big data features: The solution offers full big data services through tools such as BigQuery and Google Cloud Dataflow. These tools allow users to process large data queries as well as create, monitor, and receive reports from data processing pipelines.
Containers: The solution offers containers, which allow users to speed up deployment and scale applications.
Cloud debugger: This feature allows users to debug code during the production process. In this way, businesses are able to locate issues early in the code and fix them before deploying the application.
Cloud save: This feature provides the ability to synchronize cloud-stored data across all devices an organization is supporting. Through it, users can save and retrieve information and maintain all data copies up to date.
Cloud trace: This Google Cloud feature allows users to detect the reasons for performance bottlenecks and fix the issues. It also provides users with information on the time their product takes to process certain requests, allowing them to follow performance more closely.
Hosting features: The solution offers two hosting options. App Engine is the PaaS of Google Cloud and Computes Engine is their IaaS.
Load balancing: This feature balances the traffic of multiple compute instances across various geographic regions.
Maintenance: Users receive frequent insight into the performance of their applications and through automations, Google Cloud lets them know of any issues that need to be fixed.

Google Cloud Benefits

Google Cloud brings various benefits to its users. Some of these include the following:

The pricing model of Google Cloud allows users to pay only for the selected features and tools they wish to use, which saves their organizations money.
Users can rely on accelerated content delivery through Google Cloud Content Delivery Network (CDN).
Google Cloud offers a wide variety of tools and libraries, which assist users in the development of cloud applications.
The tool has an advanced admin control that allows users to easily add or remove new users and maintain the security of business platforms.
Google Cloud offers consulting services whereby experts provide assistance with cloud strategy development.
The platform is updated on a frequent basis, which can increase companies' productivity through consistent innovations.
Google Cloud offers remote access from anywhere at all times via Google's web applications.
The solution reduces the risks of data breaches as it offers minimal storage of offline data.
Users can expect support not only from the platform but from the growing online community as well, where their questions can be answered in a timely manner.
The product provides detailed documentation for its clients, allowing them to benefit from tutorials and other samples, in order to learn to work with it in the most efficient way.

Reviews from Real Users

Isuru P., an assistant vice president at a tech services company, likes Google Cloud because it is easy to deploy next-generation applications using it.

An IT solutions consultant at a tech services company rates Google Cloud highly because they find the solution stable with a good user experience and a straightforward setup.

Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

Application development: With low code, companies can build applications faster and automate their businesses.
Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.
Security: The Shield component allows companies to secure their data and build applications.
Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.
Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.
Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

Salesforce Platform Features

Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.
AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.
Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.
Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.
Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.
Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

Salesforce Platform Benefits

The benefits of using Salesforce Platform include:

Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.
The tool requires a low amount of coding, making it a quick and agile way to develop applications.
The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.
The product can be incorporated with various platforms and coding languages for application development.
The platform can be used to create applications compatible with large database systems like MySQL and Oracle.
Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.
Salesforce Platform is compatible with desktop databases such as Microsoft Access.

Reviews from Real Users

A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

Sample Customers

Information Not Available

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Buyer's Guide

Google Cloud vs. Salesforce Platform

January 2025

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