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Google Cloud vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Organizations benefit from Google Cloud by shortening project timelines and utilizing cost-free tools, achieving substantial time and cost savings.
Sentiment score
7.4
Salesforce Platform enhances ROI by boosting revenue, efficiency, and agility while reducing silos, despite gradual organizational benefits.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
6.6
Google Cloud's support is seen as competent but often criticized for slow response times and separate cost requirements.
Sentiment score
6.8
Salesforce customer service is praised for responsiveness and expertise, but technical support has mixed feedback on response time.
I consider them good partners when it comes to support.
 

Scalability Issues

Sentiment score
7.8
Google Cloud's scalability and Kubernetes integration enable effortless expansion, appealing to users despite cost considerations.
Sentiment score
7.7
Salesforce Platform efficiently scales for various user counts, supports customization, and accommodates both small and large organizations effectively.
Salesforce's scalability was not a problem.
 

Stability Issues

Sentiment score
8.1
Google Cloud is praised for reliability, scoring high in stability, but some note rare service-specific issues compared to competitors.
Sentiment score
8.2
Salesforce Platform is praised for its stability, minimal glitches, rare issues, timely updates, and overall reliable performance.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
 

Room For Improvement

Google Cloud needs improvements in usability, cost, support, integration, security, training, resources, language support, and service expansion.
Salesforce Platform struggles with high costs, complex interface, integration issues, and needs improved automation, AI, and pricing flexibility.
Providing more hypervisors would be beneficial.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
 

Setup Cost

Google Cloud offers flexible pay-as-you-go pricing, but some users find it pricier than competitors like Azure and AWS.
Salesforce Platform is considered costly, with complex pricing and negotiation needed, though some find its features justify the expense.
As far as I know, it is a little more expensive compared to other cloud options.
 

Valuable Features

Google Cloud offers powerful features like user-friendliness, scalability, security, and managed services, appealing to diverse developer and user needs.
Salesforce Platform enhances productivity with quick delivery, scalability, integration, customization, user-friendly features, and comprehensive CRM capabilities.
If customers use different technologies within their environment, GCP cannot offer a full performance analysis covering all the disclosures.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
 

Categories and Ranking

Google Cloud
Ranking in PaaS Clouds
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
74
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (5th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of February 2025, in the PaaS Clouds category, the mindshare of Google Cloud is 7.3%, up from 6.1% compared to the previous year. The mindshare of Salesforce Platform is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Monirul Islam Khan - PeerSpot reviewer
Great for big data with off-the-charts scalability for storage and databases
The solution should be more configurable for high-volume databases. The managed service does not allow flexible database configurations that are needed for better filter performance. We have a TPS first-grade, high-volume database using an ERC system. We are moving to Clarity for managed services and need more configurations to support it. The solution could improve its management services for MongoDB. The website's memory only allows one TB.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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Top Industries

By visitors reading reviews
Educational Organization
52%
Manufacturing Company
10%
Financial Services Firm
7%
Computer Software Company
5%
Computer Software Company
15%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Cloud?
Google Cloud is perceived as a cost-effective and user-friendly option, especially compared to AWS. The current affordability and ease of use make it suitable for medium-sized companies. While the ...
What needs improvement with Google Cloud?
In terms of Google services, providing more hypervisors would be beneficial. Currently, in my region, they don't offer many services as they have just started. They have some local instances, yet i...
What is your primary use case for Google Cloud?
My platform offers a monitoring solution for the virtual machines hosted in GCP. GCP is one of the firms that I work with. For customers who use GCP as an infrastructure service, software as a serv...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Information Not Available
ADP
Find out what your peers are saying about Google Cloud vs. Salesforce Platform and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.