Google Cloud vs Salesforce Platform comparison

Google and Salesforce are both solutions in the PaaS Clouds category. Google is ranked #5 with an average rating of 8.4, while Salesforce is ranked #7 with an average rating of 8.0. Google holds a 7.2% mindshare in PSP, compared to Salesforce’s 3.5% mindshare. Additionally, 97% of Google users are willing to recommend the solution, compared to 88% of Salesforce users who would recommend it.

Google Cloud

Read 73 Google Cloud reviews

8,168 Views
5,999 Comparison Views

97% willing to recommend

Salesforce Platform

Read 92 Salesforce Platform reviews

3,073 Views
2,766 Comparison Views

88% willing to recommend

Google Cloud

Salesforce Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

Salesforce Platform and Google Cloud compete in the enterprise cloud solutions category. Based on the features and feedback, Google Cloud appears to have a slight advantage with its user-friendly approach and cost-effective services, appealing effectively to a broader range of businesses.

Features: Salesforce Platform is scalable and customizable, excelling in CRM capabilities, analytics, and providing a strong partner ecosystem. Google Cloud is known for its flexibility, easy setup, robust security, and reliable services, making it ideal for scalable, managed solutions.

Room for Improvement: Salesforce needs to improve its scaling capabilities, reporting, and automation, while addressing its high cost. Google Cloud requires improvements in intuitive setup and real-time analytics, along with price competitiveness internationally.

Ease of Deployment and Customer Service: Salesforce offers versatile deployment options but can be complex for newcomers. Its customer support is responsive but sometimes slow on technical issues. Google Cloud's deployment is praised for simplicity, though further ease of use is desired. Its customer service is effective but could benefit from enhanced technical support.

Pricing and ROI: Salesforce has a high-cost model suitable for large enterprises, with complex pricing that often includes hidden costs. Despite this, it yields good ROI due to enhanced efficiency. Google Cloud provides a flexible usage-based pricing model, seen as more cost-effective for SMEs, offering financial transparency and gradual cost scalability.

To learn more, read our detailed Google Cloud vs. Salesforce Platform Report (Updated: December 2024).

Buyer's Guide

Google Cloud vs. Salesforce Platform

December 2024

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Categories and Ranking

Google Cloud

Ranking in PaaS Clouds

5th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Infrastructure as a Service Clouds (IaaS) (5th)

Salesforce Platform

Ranking in PaaS Clouds

7th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)

Mindshare comparison

As of December 2024, in the PaaS Clouds category, the mindshare of Google Cloud is 7.2%, up from 6.1% compared to the previous year. The mindshare of Salesforce Platform is 3.5%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

PaaS Clouds

Featured Reviews

Monirul Islam Khan

Data Specialist at a non-profit with 10,001+ employees

Great for big data with off-the-charts scalability for storage and databases

The solution should be more configurable for high-volume databases. The managed service does not allow flexible database configurations that are needed for better filter performance. We have a TPS first-grade, high-volume database using an ERC system. We are moving to Clarity for managed services and need more configurations to support it. The solution could improve its management services for MongoDB. The website's memory only allows one TB.

Read full review

ChrisTook

NA Inside Sales Hub Manager at AMCS Group

Reliable with good reporting and custom dashboards

I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Every cloud provider, such as Google Cloud, offers analytics capabilities through their dashboards. These dashboards can be configured to display the data you require. Some features are available by default, while others can be created according to your needs."

"Google Cloud is easy to use and accessible anywhere."

"The solution is pretty stable."

"I like the simple features that allow me to share documents with others."

"It's easy to work with."

"It is a stable solution."

"It's available any time you need it."

"The availability of content on the solution is very valuable."

More Google Cloud pros

"The reporting tools are very solid."

"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."

"Scalability to configure and integrate."

"The process and the workflows are amazing."

"Salesforce is the best one out there."

"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."

"Intuitive to work with and the overall fundamental of the platform is very strong."

"The tool's most valuable feature is the CRM. Salesforce Platform comes with out-of-the-box capabilities."

More Salesforce Platform pros

Cons

"The product should be more cost-effective."

"I consider Azure more secure than Google and Amazon because of all its certifications, but Google is secure enough and improving."

"Its integration with one of the third-party platforms could be better."

"Integration is always something that can be improved."

"If there were more documentation and training, it would be very helpful in explaining the underlying processes."

"Monitoring and usage reporting could be improved."

"Uploading documents could be simplified."

"I think one area that could be improved in Google Cloud is the customer support. Sometimes the integration process can be a bit complex due to format errors.Also having clearer documentation or a larger support team could really help users like me understand and resolve issues more effectively."

More Google Cloud cons

"It could be maybe a bit more user-intuitive."

"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."

"Identification management systems integration should be easier."

"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."

"I would like Salesforce to recommend related opportunities within the organization that have been taken to closure, so we can fast track new opportunities based on past experiences."

"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."

"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."

"Technical support could be a bit faster."

More Salesforce Platform cons

Pricing and Cost Advice

"Google cloud is less expensive than other comparable solutions."

"The service is cheap and I give it a seven out of ten for the cost."

"Licensing fees are paid monthly."

"The biggest problem with Google Cloud is price."

"For commercial purposes, users need to pay for the products they use on a workload basis, not a license basis. There are two pricing models: fixed monthly and pay-as-you-go. In the pay-as-you-go model, users pay for the resources they use, while in the fixed monthly model, they have 24/7 access to resources for a set monthly fee."

"We use the NGO version so the cloud reasonably priced at $2 to $3 per month."

"I don't pay for the license. For me, it's completely free."

"We approached Google Cloud with certain cost assumptions but were surprised to find that our actual expenses were higher than expected. Initially, we had anticipated spending a set amount on the solution, but in reality, we ended up spending more than that. It would be helpful to have greater transparency and educational documentation on the cost-related aspects of Google Cloud."

More Google Cloud pricing and cost advice

"Pricing and license differ and depend on how much license you are purchasing from them."

"The licensing is on the expensive side, but most clients engage in negotiations to reach a more favorable agreement. For stand-alone or medium-sized clients, it can be relatively costly."

"The product's additional features can be expensive."

"The cost is reasonable for the corporations I work for. I would say an average would be around $100 per month per user."

"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."

"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."

"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."

"It is very expensive. Its licensing is on a monthly basis."

More Salesforce Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

51%

Manufacturing Company

10%

Financial Services Firm

Computer Software Company

16%

Financial Services Firm

12%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Cloud?

Google Cloud is perceived as a cost-effective and user-friendly option, especially compared to AWS. The current affordability and ease of use make it suitable for medium-sized companies. While the ...

See all answers

What needs improvement with Google Cloud?

The performance after long-term use shows the storage is too full, and I cannot add more storage without paying for it. I want to migrate to another solution if I need to pay for additional storage...

See all answers

What is your primary use case for Google Cloud?

For personal storage, Google Workspace, Google portal, Google video, Google file, and Google Cloud Shell for programming language.

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

Comparisons

Alibaba Cloud vs Google Cloud

Compared 25% of the time

Akamai Connected Cloud (Linode) vs Google Cloud

Compared 14% of the time

Red Hat OpenShift vs Google Cloud

Compared 12% of the time

Oracle Cloud Infrastructure (OCI) vs Google Cloud

Compared 12% of the time

Red Hat OpenShift on IBM Cloud vs Google Cloud

Compared 4% of the time

More Google Cloud Competitors

Appian vs Salesforce Platform

Compared 15% of the time

Microsoft Power Apps vs Salesforce Platform

Compared 15% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 13% of the time

Microsoft Azure vs Salesforce Platform

Compared 11% of the time

Pega Platform vs Salesforce Platform

Compared 4% of the time

More Salesforce Platform Competitors

Product Reports

Buyer's Guide

Google Cloud

December 2024

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Buyer's Guide

Salesforce Platform

November 2024

Download Salesforce Platform product report

Also Known As

No data available

Salesforce1, Force.com, Salesforce App Cloud

Learn More

Google

Salesforce

Overview

Google Cloud is an Infrastructure as a Service Cloud (IaaS) and Platform as a Service (PaaS) solution that provides infrastructure tools and services for building applications on top of a public cloud computing platform. As one of the leading global infrastructures, this product allows users to securely manage enterprise data, receive valuable insights, and store documents. Google Cloud provides its various services through tools and services for data warehousing, security key enforcement, application programming interface (API) management, artificial intelligence (AI), and machine learning (ML).

The use cases of Google Cloud can be divided into four main categories:

Big data
Compute
Services
Storage

The solution is utilized by organizations of all sizes and industries, as it is suitable for the following purposes:

Running and building applications: Google Cloud lets businesses run and build their applications anywhere because of its commitment to open-source, hybrid, and multi-cloud. This can accelerate development time as businesses avoid vendor lock-in.
Data insight: Google Cloud provides companies with advanced ML and analytics for their data. This can facilitate business decisions and improve work processes, as every team member can have access to data reports via this solution.
Security: Utilizing Google's technology, this solution helps users protect and defend their data and applications against threats and harmful activities.
Team collaboration: Google Cloud offers companies advanced collaboration features. They can integrate email, chat, video calling, and document collaboration all in one place when using this platform.

Google Cloud Features

Google Cloud offers multiple features for its clients. Some of these include:

Big data features: The solution offers full big data services through tools such as BigQuery and Google Cloud Dataflow. These tools allow users to process large data queries as well as create, monitor, and receive reports from data processing pipelines.
Containers: The solution offers containers, which allow users to speed up deployment and scale applications.
Cloud debugger: This feature allows users to debug code during the production process. In this way, businesses are able to locate issues early in the code and fix them before deploying the application.
Cloud save: This feature provides the ability to synchronize cloud-stored data across all devices an organization is supporting. Through it, users can save and retrieve information and maintain all data copies up to date.
Cloud trace: This Google Cloud feature allows users to detect the reasons for performance bottlenecks and fix the issues. It also provides users with information on the time their product takes to process certain requests, allowing them to follow performance more closely.
Hosting features: The solution offers two hosting options. App Engine is the PaaS of Google Cloud and Computes Engine is their IaaS.
Load balancing: This feature balances the traffic of multiple compute instances across various geographic regions.
Maintenance: Users receive frequent insight into the performance of their applications and through automations, Google Cloud lets them know of any issues that need to be fixed.

Google Cloud Benefits

Google Cloud brings various benefits to its users. Some of these include the following:

The pricing model of Google Cloud allows users to pay only for the selected features and tools they wish to use, which saves their organizations money.
Users can rely on accelerated content delivery through Google Cloud Content Delivery Network (CDN).
Google Cloud offers a wide variety of tools and libraries, which assist users in the development of cloud applications.
The tool has an advanced admin control that allows users to easily add or remove new users and maintain the security of business platforms.
Google Cloud offers consulting services whereby experts provide assistance with cloud strategy development.
The platform is updated on a frequent basis, which can increase companies' productivity through consistent innovations.
Google Cloud offers remote access from anywhere at all times via Google's web applications.
The solution reduces the risks of data breaches as it offers minimal storage of offline data.
Users can expect support not only from the platform but from the growing online community as well, where their questions can be answered in a timely manner.
The product provides detailed documentation for its clients, allowing them to benefit from tutorials and other samples, in order to learn to work with it in the most efficient way.

Reviews from Real Users

Isuru P., an assistant vice president at a tech services company, likes Google Cloud because it is easy to deploy next-generation applications using it.

An IT solutions consultant at a tech services company rates Google Cloud highly because they find the solution stable with a good user experience and a straightforward setup.

Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

Application development: With low code, companies can build applications faster and automate their businesses.
Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.
Security: The Shield component allows companies to secure their data and build applications.
Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.
Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.
Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

Salesforce Platform Features

Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.
AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.
Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.
Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.
Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.
Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

Salesforce Platform Benefits

The benefits of using Salesforce Platform include:

Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.
The tool requires a low amount of coding, making it a quick and agile way to develop applications.
The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.
The product can be incorporated with various platforms and coding languages for application development.
The platform can be used to create applications compatible with large database systems like MySQL and Oracle.
Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.
Salesforce Platform is compatible with desktop databases such as Microsoft Access.

Reviews from Real Users

A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

Sample Customers

Information Not Available

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Buyer's Guide

Google Cloud vs. Salesforce Platform

December 2024

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