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Google Cloud vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Organizations benefit from Google Cloud by shortening project timelines and utilizing cost-free tools, achieving substantial time and cost savings.
Sentiment score
7.5
Salesforce Platform enhances efficiency and ROI, boosts revenue growth, optimizes operations, and improves sales effectiveness and data management.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
6.6
Google Cloud's support is seen as competent but often criticized for slow response times and separate cost requirements.
Sentiment score
6.7
Salesforce Platform's customer service is reliable, though technical support experiences vary from satisfaction to criticism over response times.
I consider them good partners when it comes to support.
 

Scalability Issues

Sentiment score
7.8
Google Cloud's scalability and Kubernetes integration enable effortless expansion, appealing to users despite cost considerations.
Sentiment score
7.7
Salesforce Platform is scalable and adaptable, supporting growth with extensive features, though complexity may challenge smaller clients.
Salesforce's scalability was not a problem.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
 

Stability Issues

Sentiment score
8.1
Google Cloud is praised for reliability, scoring high in stability, but some note rare service-specific issues compared to competitors.
Sentiment score
8.2
Salesforce Platform is highly stable and reliable, with minor issues and occasional slowness managed effectively with a strong connection.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
 

Room For Improvement

Google Cloud needs improvements in usability, cost, support, integration, security, training, resources, language support, and service expansion.
Salesforce Platform struggles with high costs, complex integrations, and inadequate features, requiring enhancements in usability, support, and automation.
Providing more hypervisors would be beneficial.
Using AI extensively to make the platform easier to use would also be beneficial.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
 

Setup Cost

Google Cloud offers flexible pay-as-you-go pricing, but some users find it pricier than competitors like Azure and AWS.
Salesforce Platform pricing is complex, seen as costly but valuable, with negotiable costs based on user licenses and needs.
As far as I know, it is a little more expensive compared to other cloud options.
Salesforce Platform may be on the expensive side.
 

Valuable Features

Google Cloud offers powerful features like user-friendliness, scalability, security, and managed services, appealing to diverse developer and user needs.
Salesforce Platform offers rapid deployment, scalability, customization, and integration, with strong CRM tools and extensive third-party app support.
If customers use different technologies within their environment, GCP cannot offer a full performance analysis covering all the disclosures.
Salesforce Platform offers a complete combination of features, including dashboards and progress tracking.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
Their reporting is also great, and the integration capability is very critical because you can integrate multiple different platforms into Salesforce.
 

Categories and Ranking

Google Cloud
Ranking in PaaS Clouds
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
74
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (5th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
94
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of Google Cloud is 6.7%, up from 6.5% compared to the previous year. The mindshare of Salesforce Platform is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

RaidHammouri - PeerSpot reviewer
Monitoring solution enhances cost efficiency with good internal tools
In terms of Google services, providing more hypervisors would be beneficial. Currently, in my region, they don't offer many services as they have just started. They have some local instances, yet improvements are needed in the tools and offers provided to customers. I currently only use, for example, a native hybrid. VMware is not available, and other hypervisors are still not there. They need to wait on that.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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848,716 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
47%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
5%
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Cloud?
Google Cloud is perceived as a cost-effective and user-friendly option, especially compared to AWS. The current affordability and ease of use make it suitable for medium-sized companies. While the ...
What needs improvement with Google Cloud?
In terms of Google services, providing more hypervisors would be beneficial. Currently, in my region, they don't offer many services as they have just started. They have some local instances, yet i...
What is your primary use case for Google Cloud?
My platform offers a monitoring solution for the virtual machines hosted in GCP. GCP is one of the firms that I work with. For customers who use GCP as an infrastructure service, software as a serv...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Information Not Available
ADP
Find out what your peers are saying about Google Cloud vs. Salesforce Platform and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.