We primarily use the solution for our virtual machines. We put all of our software infrastructure onto virtual machines, and then we use Google as the cloud for storage. We use all of our own solutions inside and not their services so that if we did want to move to another cloud, like AWS, we could do so easily.
Senior Manager - Engineering Information Systems at IST
Easy to use, good value for money, and reliable
Pros and Cons
- "The solution can scale."
- "The solution could be a bit cheaper."
What is our primary use case?
What is most valuable?
The initial setup is very easy.
We like that the solution is always available, and it would be simple to migrate as needed.
We chose Google for its ease of use and value for money.
It is stable.
The solution can scale.
What needs improvement?
I can't think of any improvements off the top of my head.
The solution could be a bit cheaper.
For how long have I used the solution?
I've been using the solution for five years.
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What do I think about the stability of the solution?
There were some glitches in the system years ago. That has since been fixed. Now, it is stable. There are no bugs or glitches. It's of a very good standard.
What do I think about the scalability of the solution?
It is very scalable, and you need to pay for it if you want to expand.
How are customer service and support?
We've had to reach out to support in the past. I wasn't able to get help from Google directly. I found help using the user community.
How was the initial setup?
The solution is very straightforward to set up. It's not overly complex.
What's my experience with pricing, setup cost, and licensing?
The solution offers the best value for money.
What other advice do I have?
I'm just a straightforward customer.
I am not sure if we are using any specific version at this time.
This is a good solution. You'd get done what you need to get done. There are many alternative solutions out there, however. What people need to know is if they will get their requirements met. This is a very capable platform. It's a good product to use and offers good value for money.
I'd rate the solution eight out of ten overall.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flexible and stable
Pros and Cons
- "The most valuable feature of Google Cloud is its flexibility."
- "The most valuable feature of Google Cloud is its flexibility."
- "The solution could improve by being less expensive."
- "The solution could improve by being less expensive."
What is our primary use case?
I am using Google Cloud for file storage and computing.
What is most valuable?
The most valuable feature of Google Cloud is its flexibility.
What needs improvement?
The solution could improve by being less expensive.
For how long have I used the solution?
I have been using Google Cloud for approximately three months.
What do I think about the stability of the solution?
Google Cloud is stable.
How are customer service and support?
I have not used the support from Google Cloud.
Which solution did I use previously and why did I switch?
I have not used other solutions prior to Google Cloud.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be better.
What other advice do I have?
I rate Google Cloud an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Google Cloud
March 2026
Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,880 professionals have used our research since 2012.
Senior Principal Architect at a real estate/law firm with 5,001-10,000 employees
Fantastic scalability, total stability, but technical support needs improvement
Pros and Cons
- "I have found almost everything valuable. Most cloud products are moving in this direction, including artificial intelligence, blockchain, and security."
- "I have found almost everything valuable, as most cloud products are moving in this direction, including artificial intelligence, blockchain, and security."
- "Technical support needs help."
- "Technical support needs help."
What is our primary use case?
Our primary use case is for cloud network applications and for building artificial intelligence-based products.
What is most valuable?
I have found almost everything valuable. Most cloud products are moving in this direction, including artificial intelligence, blockchain, and security.
What needs improvement?
Technical support needs help.
For how long have I used the solution?
I have been using Google Cloud for three and half years now.
What do I think about the stability of the solution?
When it comes to vendor reliability Google Cloud is extremely stable.
What do I think about the scalability of the solution?
Google Cloud is scalable and we have over one thousand users with plans to increase that number.
How are customer service and support?
Customer service and support needs some work.
How was the initial setup?
Everything was easy and straightforward in the setup process.
What's my experience with pricing, setup cost, and licensing?
Compared to Azure Cloud, Google Cloud is more expensive but it is okay.
What other advice do I have?
I would definitely recommend Google Cloud they are performing much better than Azure Cloud. I would rate Google Cloud a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Legal Associate at a legal firm with 11-50 employees
Reliable with good performance and virtually no setup process
Pros and Cons
- "The product scales well."
- "The solution is very stable, the performance is good, there are no bugs or glitches, and it doesn't crash or freeze, making it reliable."
- "The product could always be a little bit less expensive."
- "The product could always be a little bit less expensive."
What is our primary use case?
I primarily use the solution as the server for some of the applications I use.
What is most valuable?
The performance and stability are quite good.
The product scales well.
What needs improvement?
I don't have any problems using the solution. It's been problem-free for the most part.
The product could always be a little bit less expensive.
For how long have I used the solution?
I've used the solution for a year or just over a year or so now.
What do I think about the stability of the solution?
The solution is very stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
I've had no issues with scaling the product. It expands well.
We have a team of 20 to 25 that use the product.
How are customer service and support?
While I've never had to reach out to Google for assistance personally, it's my understanding that they are helpful. We haven't had any problems with them.
How was the initial setup?
There isn't really an installation or setup process as it is a cloud.
What's my experience with pricing, setup cost, and licensing?
You do need to pay a licensing fee in order to use the solution. However, I can't speak about the exact pricing.
What other advice do I have?
I would recommend the solution to other potential users.
I'd rate the product an eight out of ten. I've been mostly satisfied with the services so far.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DirectorManaging Partner at a tech services company with 11-50 employees
Has an easy deployment and offers complementary features
Pros and Cons
- "The solution is fairly easy to deploy."
- "Google Cloud offerings have a number of features which complement each other to provide very solid cloud feature sets."
- "My only concern is that a number of the offerings are built on their own proprietary technologies which means means that, with respect to the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers."
- "My only concern is that a number of the offerings are built on their own proprietary technologies which means that, with respect to the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers."
What is most valuable?
The solution is fairly easy to deploy. There is no need to manage the underlying infrastructure, where all the details of load balancing deployment and version management are managed by the system itself.
Google Cloud offerings have a number of features which complement each other to provide very solid cloud feature sets. Google Cloud makes available many products and a person can build whatever he desires. A solution can always be found for anything one needs.
What needs improvement?
My only concern is that a number of the offerings are built on their own proprietary technologies. This means that, with respect to the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers.
For how long have I used the solution?
I have been using Google Cloud for several years, three or four.
What other advice do I have?
We have employed every type of deployment, five of the applications being deployed on private clouds, others - both Google and Microsoft - being publicly deployed. We have a bit of everything.
I limit my rating of Google Cloud to an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CMO at ESCC
Stable, scalable, and easy to use
Pros and Cons
- "I like the simple features that allow me to share documents with others."
- "I like the simple features that allow me to share documents with others."
- "The privacy could be improved so that it is more secure."
- "The privacy could be improved so that it is more secure."
What is our primary use case?
I use it for documentation.
What is most valuable?
I like the simple features that allow me to share documents with others.
Google Cloud is also stable and scalable.
It is easy to use as well.
What needs improvement?
The privacy could be improved so that it is more secure.
For how long have I used the solution?
I've been using it for five years. It's a cloud-based solution.
What do I think about the stability of the solution?
Google Cloud is stable.
What do I think about the scalability of the solution?
It is a scalable solution.
What other advice do I have?
I would recommend Google Cloud and rate it at nine on a scale from one to ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Big Data Architect at a computer software company with 1-10 employees
A user-friendly fully managed cloud computing solution
Pros and Cons
- "The most useful feature of Google Cloud is that it's basically completely managed or fully managed. There is no administration or maintenance needed from the user, and it's very simple to use."
- "The most useful feature of Google Cloud is that it's basically completely managed or fully managed, there is no administration or maintenance needed from the user, and it's very simple to use."
- "Workload management could be better. Their pricing could also be more flexible."
- "Workload management could be better. Their pricing could also be more flexible."
What is our primary use case?
We use Google Cloud as a data warehouse. We build modern data warehouses on the cloud mainly for reporting and business analytics needs.
What is most valuable?
The most useful feature of Google Cloud is that it's basically completely managed or fully managed. There is no administration or maintenance needed from the user, and it's very simple to use.
What needs improvement?
Workload management could be better. Their pricing could also be more flexible.
For how long have I used the solution?
I've been using Google Cloud for about two and a half years.
What do I think about the stability of the solution?
Google Cloud is pretty stable.
What do I think about the scalability of the solution?
Google Cloud is highly scalable.
How are customer service and technical support?
Technical support is good.
How was the initial setup?
As it's a fully managed serverless service, there is no setup needed.
What's my experience with pricing, setup cost, and licensing?
It's not really an expensive solution, but it would be better if there were more flexibility in the pricing model.
What other advice do I have?
I would advise potential users to first try it out and see whether the pricing model meets their requirements.
On a scale from one to ten, I would give Google Cloud an eight.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
SAP Director at a tech services company with 501-1,000 employees
Easy to use, stable, and works well for document sharing
Pros and Cons
- "I like that it is simple to use."
- "Because it's a cloud-based solution, we are always using the latest version."
- "It could have a reporting tool included."
- "It could have a reporting tool included."
What is our primary use case?
We use this solution for saving and sharing documents.
What is most valuable?
It is very easy. I like that it is simple to use.
What needs improvement?
It could have a reporting tool included.
For how long have I used the solution?
I have been working with Google Cloud for seven years.
Because it's a cloud-based solution, we are always using the latest version.
What do I think about the stability of the solution?
It is a stable solution. I don't have any issues with the stability.
What do I think about the scalability of the solution?
Google Cloud is a scalable product.
I plan to continue using this solution. So far, I am satisfied with it.
How are customer service and technical support?
I have not contacted technical support because I have not experienced any issues.
Which solution did I use previously and why did I switch?
I use Google Docs for my personal use.
How was the initial setup?
As it is a cloud-based solution, there is no installation required.
What other advice do I have?
I would recommend this solution to others who are interested in using it.
I would rate Google Cloud an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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