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senior managing partner at a non-profit with 1-10 employees
Real User
Top 20
Provides good alerts and is useful for monitoring user traffic and visualizing metrics
Pros and Cons
  • "We like the alert features."
  • "The solution must provide tutorials and guides."

What is our primary use case?

We use it to monitor user behavior. We have AI LLM models in NVIDIA Triton. NVIDIA Triton gives us some metrics. These metrics are integrated with Grafana and Prometheus. We monitor user traffic to visualize metrics like p99 latency, increase in user and CPU performance, utilization of the GPUs, RAM utilization, and CPU utilization.

What is most valuable?

We use the free templates of the solution. We have tested some alerts on metrics. We like the alert features. We plan to use it more. Slack and PagerDuty alerts in Grafana are helpful.

What needs improvement?

It was pretty complicated to integrate the product into our workflow. We relied on templates we found on the GitHub open-source repositories. It is pretty hard to integrate Grafana and set it up according to our use case. The solution must provide tutorials and guides.

We are a small team. We don't have the time to learn Grafana end-to-end, but we want some guides to help us use it quickly. Prebuilt templates will help a lot. The product must provide more alerting metrics. It must be integrated with iOS and Android mobile phones.

For how long have I used the solution?

I have been using the solution for four months.

Buyer's Guide
Grafana
March 2025
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.

What do I think about the stability of the solution?

The tool’s stability is quite good. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a six out of ten. Scaling is complex. We have four developers in the organization who use the product.

How was the initial setup?

We have good Docker experience, so the setup was pretty straightforward. We had to run a couple of Docker commands. We integrated everything with Docker Compose. As we scale up, the setup will get complicated. If the number of users increases, we might consider switching to the cloud.

Which other solutions did I evaluate?

Compared to Elasticsearch, ELK Stack, and Logstash, Grafana is pretty strong. Grafana is way ahead of its competitors. SigNoz is also an alternative to Grafana and Prometheus. SigNoz is pretty easy to set up.

What other advice do I have?

We haven't worked or dived deep into the documentation and tutorial. I will recommend the product to users willing to take the time and patience to set up and learn Grafana in-depth. There are a lot of tools that we can use to build excellent integrations and get the most out of them with little knowledge. However, to leverage the value of Grafana and Prometheus, we must learn the tools in depth. It will save us time, and we can get much value if we invest time and effort. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Consultant at Tata Consultancy
Real User
Great visualization tool, but could have better UI
Pros and Cons
  • "The most valuable thing was that it had a good visualization tool."
  • "Its UI features to create charts can also be improved. Some features could have a link to the documentation."

What is most valuable?

I was using a restricted version of Grafana where I didn't have the option to create alerts and didn't have direct options to build dashboards. We used the already built-in dashboards there. Therefore, the most valuable thing was that it had a good visualization tool where we got better clarity on the issues to select the timeline and see the data or charts. So, the visualization tool is the most valuable feature I found.

What needs improvement?

It could be more user-friendly. For example, if I need to build a chart, I first need to sit and learn something on Grafana to write a query to create a chart, it is not user-friendly. 

Its UI features to create charts can also be improved. Some features could have a link to the documentation. 

Another thing I would like is the alerting feature because it was not there in the version I was using.

What do I think about the stability of the solution?

Grafana is a stable product because with whatever frequency I have used this tool, I have never faced any downtime. Grafana's dashboard is stable.

What do I think about the scalability of the solution?

It is a scalable product because we used Grafana on-prem, with only one server. If we need to add more Grafana servers, it is possible.

How are customer service and support?

I did not use Grafana that much as it was a built-in application of the company I worked at.

What other advice do I have?

Grafana does not have straightforward documentation or direct answers on help pages. I would suggest Grafana users get support from another user or someone who already has used Grafana. While using Grafana, we need to understand how the queries are written to build a new chart. A new user would need to explore it, how it works, how to install it, etc. It would make it easier to use Grafana.

I give Grafana a rating of six out of ten because it is not very user-friendly. It also needs clear documentation and requires time to get started.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Grafana
March 2025
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,296 professionals have used our research since 2012.
Felipe Lopes - PeerSpot reviewer
Engineering Manager at Alice
Real User
You can create dashboards to instantly see your business, technical, and service metrics
Pros and Cons
  • "The initial setup is straightforward with just a few clicks on the solution's cloud."
  • "The solution has room for improvement with a better API to help automate the construction of the dashboards easier."

What is our primary use case?

The primary use case of the solution is to create business and technical dashboards in the metrics provided by the services through Prometheus.

How has it helped my organization?

The solution has improved our organization by providing a centralized way to instantly see our business, technical, and service metrics.

What is most valuable?

The most valuable features are the user-friendly interface and the ability to connect with many data sets.

What needs improvement?

The solution has room for improvement with a better API to help automate the construction of the dashboards easier.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

Which solution did I use previously and why did I switch?

Previously we used New Relic before switching to the solution.

How was the initial setup?

The initial setup is straightforward with just a few clicks on the solution's cloud.

What about the implementation team?

The solution was implemented in-house with a few clicks.

What was our ROI?

I have seen a return on investment.

What other advice do I have?

I give the solution an eight out of ten.

There are 40 people using the solution in our organization and it requires three people to maintain it.

I would recommend you try to use as many tools as you can. You can have an ecosystem that is quiet and works like using Temple, Prometheus, and so on.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2132970 - PeerSpot reviewer
Information Technology Operations Manager at a financial services firm with 10,001+ employees
Real User
Top 20
Good dashboard and user forums but needs more plugins
Pros and Cons
  • "The dashboards are very easy to work with."
  • "There are not a lot of plugins for financial market monitoring."

What is our primary use case?

We use the solution in a financial institution to monitor applications and infrastructure. 

What is most valuable?

We really only started. 

So far, the management is very good.

The dashboards are very easy to work with. 

It's a fantastic tool.

Support is helpful. There are many useful forums users can turn to as well.

It can scale.

The stability is good.

What needs improvement?

There are not a lot of plugins for financial market monitoring. Our old tool had more plugin capabilities. 

We need more AI features. We need more data analytics and monitoring done by AI.

For how long have I used the solution?

We just started using the solution. We haven't used it for that long. 

What do I think about the stability of the solution?

The solution is very stable. There are no issues with reliability. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

I'd rate the scalability nine out of ten. It can extend well. 

How are customer service and support?

The team that is implementing the solution has relied quite a bit on the support and forums, and so far, it has been helpful. So far, we are satisfied with the level of support on offer. 

Which solution did I use previously and why did I switch?

We used to use a different solution. It had very specific tools for fixed message monitoring, among other features, that were useful for finance companies. Grafana doesn't have much that tailors to our sector. 

How was the initial setup?

I was not involved in the implementation. I work with the team that has implemented it. 

What other advice do I have?

We're a customer and end-user. 

We are likely using the latest version of the solution. I'm not sure of the version number. 

I'd rate the solution six out of ten. So far, I can't say it's doing more than our older monitoring was doing. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Prajwal Kabbinale - PeerSpot reviewer
Software Engineer at a retailer with 10,001+ employees
Real User
Easy to use, scalable, and stable
Pros and Cons
  • "Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
  • "It can take a considerable amount of time to learn the graphs if a long duration is selected."

What is our primary use case?

In order to understand trends, troubleshoot any issues, and gain observability of our hundred-server retail market cluster, we started using Grafana. This allows us to detect causes and better understand what is happening in the cluster.

What is most valuable?

Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days. This allows us to better understand our data and the trends associated with it.

What needs improvement?

It can take a considerable amount of time to learn the graphs if a long duration is selected. Additionally, other aspects such as networking may also come into play. Thus, the loading of graphs for long durations may require additional optimization to improve performance.

For how long have I used the solution?

I have been using the solution for a couple of years.

What do I think about the stability of the solution?

I would rate the stability of the system a seven out of ten. There are some conditions that can affect this rating, however, we have already addressed a few issues that were causing problems in the backend.

What do I think about the scalability of the solution?

I give the scalability of the solution an eight out of ten.

Which solution did I use previously and why did I switch?

We previously used Zabbix and switched to Grafana because of its ease of use.

How was the initial setup?

The initial setup is simple. Depending on our needs initially. To plot graphs, there are many plugins and open-source dashboards available for use. 

What was our ROI?

All of us in the company have been utilizing Grafana and appreciating its results. Grafana is cost-effective and has provided us with a clear, comprehensive view of our applications, infrastructure, and more.

What's my experience with pricing, setup cost, and licensing?

We use the open-source version of Grafana.

What other advice do I have?

I give the solution an eight out of ten.

The beginning is simple, so anyone interested can quickly deploy and begin using Grafana without any difficulty.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1998342 - PeerSpot reviewer
Senior Associate at a consultancy with 10,001+ employees
Real User
A good starting point for SRE but managing defects is difficult without granular details
Pros and Cons
  • "Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
  • "Writing queries can be a bit difficult because the syntax must be maintained."

What is our primary use case?

Our company uses the solution as a monitoring tool that provides alerts and behavior information. We have many Spring Boot applications and the solution works well with them. 

What is most valuable?

The solution is adaptable, easy to use, and works well for microservices development. 

Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model.

What needs improvement?

It is difficult to manage defects because the solution does not provide granular details about the internal system for tracing. 

Writing queries can be a bit difficult because the syntax must be maintained. The dependency on syntax should be removed so that it does not matter for queries. 

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The solution has some stability issues because I don't always see proper results. In comparison to other tools, it is not the most stable when using extensive SRE techniques. 

Dynatrace and ELK are more stable but are more costly. An organization that needs strong stability and has a bigger budget could consider these tools.  

Stability, features, or quality should not be based on cost. It is important to compare SRE models to find the best for your environment. 

How are customer service and support?

I have never needed technical support. 

How was the initial setup?

The initial setup is easy for on-premises. You install, integrate, and immediately see the visualization. 

I am not sure about the ease of cloud or enterprise-level setups. 

What about the implementation team?

We implemented the solution in-house. 

What's my experience with pricing, setup cost, and licensing?

I use the open source model so it is free. 

Which other solutions did I evaluate?

In the SRE model, there are many tools evolving but the solution is a good starting point for SRE with Spring Boot. Once you become familiar with SRE and are clear about the terminology, you can explore other products. Other users will say ELK or Dynatrace are good, but the best solution depends on your requirements. 

SRE is a journey that is uncovered as you progress. The solution is adaptable, easy to configure, works for microservices development, and integrates with Spring Boot so it is the best product for starting points. 

What other advice do I have?

The solution is a visualization tool that is pretty easy to use. Writing queries can be difficult so it is important to learn how to integrate with data sources before you write queries to visualize those metrics. 

I rate the solution a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Lead at Capgemini
Real User
Helps us to monitor our traffic, but there are limited options
Pros and Cons
  • "The best feature was the creation of graphs and trends."
  • "If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."

What is our primary use case?

We used Grafana to monitor our traffic.

What is most valuable?

The best feature was the creation of graphs and trends to know if the traffic was low or okay. We could create week-over-week traffic and trend analysis as well. All these features were good and were the only features I used.

What needs improvement?

If there was an issue on one node, we couldn't drill down and see all the issues on other nodes or see if there were interlinked issues. However, Datadog allowed us to do this. In Datadog, we could take our complete environment and see what nodes went down simultaneously and the cause. For example, Datadog allows you to see in the graphs whether the database is locked or if there was a firewall issue. However, in Grafana, we had to add everything into a single dashboard manually.

In the next release, there should be more of a colour palette. The colour palette in Grafana is limited, and it chooses its own. We used hundreds of services to monitor into a single graph, so in the stacked chart, it chose the colour needs, and when we wanted to change it, there were only four or five options.

For how long have I used the solution?

I used this solution when I worked for Expedia. We used the solution for about three years.

What do I think about the stability of the solution?

There were no breakdowns or hiccups.

What do I think about the scalability of the solution?

I am unaware of the scalability. There were around 500 users when I worked there. The network team was using it on a large scale.

Which solution did I use previously and why did I switch?

I don't believe that Grafana fulfilled the requirements completely. That's why we moved to Datadog.

How was the initial setup?

I was not involved in the initial setup. We had a password issue at a point, but I am unsure if that was an issue with the solution or just within the organization.

What's my experience with pricing, setup cost, and licensing?

Grafana was not an open source, and we had to pay for a license to use it. The same was the case with CashPoint. There was a license, but I'm unaware of how much we were paying.

Which other solutions did I evaluate?

I believe my old company chose Grafana because they initially wanted to monitor the traffic and know the firewall and scaling.

What other advice do I have?

I rate Grafana a six out of ten because Grafana has limited options compared to Datadog. Regarding advice, it was pretty simple to use Grafana. The trickiest part was creating a new dashboard, working on the query and adding the requirement. So you have to have the source and path handy to put that in the query. Any user can use Grafana once they understand what the dashboards are doing and what data is being searched from those dashboards.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Łukasz Zawrotny - PeerSpot reviewer
System Engineer / Systems & Storage at Vernity
Real User
Top 10
A tool that users can understand and learn quickly to use
Pros and Cons
  • "The product's initial setup phase was very easy."
  • "I have a problem with Grafana in the area of documentation."

What is our primary use case?

I use Grafana since it is interconnected with Zabbix. I also use Grafana for the dashboard of machines from VMware and for some network devices connected to Zabbix.

What is most valuable?

The ability to use Grafana with Zabbix is a valuable feature for me. Zabbix provides me with alerts and information if something goes wrong, while Grafana offers a better dashboard that is more stable. If you know Grafana well, it can show you everything, like the uptime of different sources and other areas.

What needs improvement?

I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten hours. In Grafana, only one big field with one text name is shown in the documentation. When it comes to production, it is only for a period of time that some fields on each side give the information they have. I researched on Google and other forums and saw that people face problems when they can't connect a field with the same value. The aforementioned area in the tool needs improvement.

For how long have I used the solution?

I have been using Grafana for nine months. I am a customer of the product.

What do I think about the stability of the solution?

I have always had a stable version of the product. In general, I have not had any issues with the product.

What do I think about the scalability of the solution?

The technical personnel in my company use the tool, and it is possible to add or delete devices and other statuses in the solution. Around five people in my company use the product.

How are customer service and support?

I have always used the online forums or the internet to find information related to the product. I have not contacted the tool's technical support.

How was the initial setup?

The product's initial setup phase was very easy.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.

Which other solutions did I evaluate?

My company chose Grafana over other products in the market considering its integration capabilities with Zabbix, good documentation, and the many topics about the tool that are available on the internet.

What other advice do I have?

I would suggest Grafana to those who use Zabbix because it helps users get a lot of information on networks and resolve a lot of problems.

I could do everything in Grafana with the help of graphs and documentation and get information on different types of devices.

I rate the overall tool an eight to nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.