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it_user200937 - PeerSpot reviewer
System & Network Engineer at a tech company with 1,001-5,000 employees
Real User
Creates collaboration; shares data and dashboards across teams
Pros and Cons
  • "Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
  • "Collaboration: Shares data and dashboards across teams."
  • "Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools."
  • "​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​"
  • "​The security needs to be improved, such as the capacity to add permissions on dashboards.​"

How has it helped my organization?

Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.

What is most valuable?

  • Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs.
  • Collaboration: Shares data and dashboards across teams.
  • Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools (like Zabbix, Nagios, Slack, etc.).

What needs improvement?

The security needs to be improved, such as the capacity to add permissions on dashboards.

For how long have I used the solution?

One to three years.
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What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

Currently no, but you will need to use MySQL DB instead of sqlite3 for your production environment.

How are customer service and support?

All support is provided by the community, and the documentation is sufficient to solve somes issues.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

It is very simple. Read the documentation!

Only the configuration for LDAP authentication is a bit complex, in case of you are using multiple domains.

What's my experience with pricing, setup cost, and licensing?

Grafana is free and open source.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

Read the documentation before installing. Do a PoC before deploying it into production.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Herve MEFTAH - PeerSpot reviewer
DevOps/Kubernetes consultant at a tech services company with 1-10 employees
Real User
A very rich product that provides great capacity planning and has a great GUI
Pros and Cons
  • "Great capacity planning and the solution has a great GUI."
  • "Trigger limits are difficult to see in a graph."

What is our primary use case?

I'm a DevOps Kubernetes consultant and we are customers of Grafana.

What is most valuable?

Grafana is great when it comes to capacity planning and the solution has a great GUI. It's a very rich product. 

What needs improvement?

Perhaps the display of the trigger limits should be more efficient because it's difficult to see that in a graph. We also have an issue with flapping where values move up and down and knowing how to deal with that is quite complicated in Grafana.

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

It's easy to scale this solution. 

How are customer service and support?

Customer support is quite efficient. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously worked for Zabbix. The main difference is in the performance and I prefer Grafana.

How was the initial setup?

The initial setup is relatively simple but it can take a couple of weeks to get a grip on the GUI. We did the set up in-house, using documentation and a couple of training calls. Deployment took about a week. We have five users of Grafana in the company. 

What other advice do I have?

This is a good solution and I recommend it but it's important to have good training and to use the latest version. I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: March 2025
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.