Grafana Reviews

We use this solution primarily for data monitoring, specifically payment transaction monitoring. For example, we use it to monitor payments passing through our systems, integrate with different parties, and track the metrics of payments. The support team can view all these items on a dashboard to gauge the threshold of payments.

The query patch is the most valuable feature. We can write queries in different languages, which is beneficial for visualization.

The product could be improved with a feature that provides detailed error messages when we encounter issues. For example, we had a case where there was an error message and we could not decipher what went wrong. Additionally, the product's configuration for saving files could be improved, and more plugins could be provided when using the dashboards.

We have been using this solution for approximately two years as customers. We deploy this solution on-premises.

The solution has been stable for us. We can integrate our single internal sign-on into the solution. 

The solution is scalable and we can add people on without any issues. Additionally, we can integrate our single internal sign-on into the solution. About 40% percent of the engineers in the company are using this solution.

We have not had any experience with customer service and support yet.

Unfortunately, I would not be able to comment on the initial setup as I wasn't involved in the setup process.

Unfortunately, I cannot comment on licensing and pricing costs as I am unaware of the pricing details.

We chose this solution because it met the requirements of visualizing and monitoring to make decisions. We found it had very good industrial usage from the reports we read when Space X launched.

I rate this solution a six out of ten. Nevertheless, we recommend using this solution and advise others to go through the tutorial videos before using it. The solution is good but it could be improved by including features that provide more detailed error messages as well as additional plugin options for the dashboard.

I'm a DevOps Kubernetes consultant and we are customers of Grafana.

Grafana is great when it comes to capacity planning and the solution has a great GUI. It's a very rich product. 

Perhaps the display of the trigger limits should be more efficient because it's difficult to see that in a graph. We also have an issue with flapping where values move up and down and knowing how to deal with that is quite complicated in Grafana.

I've been using this solution for one year. 

The solution is very stable. 

It's easy to scale this solution. 

Customer support is quite efficient. 

Positive

I previously worked for Zabbix. The main difference is in the performance and I prefer Grafana.

The initial setup is relatively simple but it can take a couple of weeks to get a grip on the GUI. We did the set up in-house, using documentation and a couple of training calls. Deployment took about a week. We have five users of Grafana in the company. 

This is a good solution and I recommend it but it's important to have good training and to use the latest version. I rate this solution eight out of 10. 

Our primary use for this solution is Data Analytics.

This solution provides valuable insights into the health of our infrastructure in real time.

The most valuable features in this solution are the dashboard, templating, and annotations.

More dashboard is required, out-of-the-box, for OpenNMS.

We use the solution to monitor business applications. It helps us analyze the technical and business metrics. We can find out the reason behind the delays in business processes using it.

They should improve the functioning of the editing tool in the solution's older version.

We have been using the solution since 2018.

I rate the solution's stability as an eight.

It is a scalable solution, but we use it only for one instance. We have over twenty solution users, including support engineers, developers, and system administrators.

The solution's customer service team has several support engineers to address the queries.

The solution's initial setup was straightforward. We have hosted it on Kubernetes installation.

Our team of three DevOps engineers executes the deployment process of the solution.

You need to purchase the solution's license for its commercial use.

It is a powerful solution. I rate it as a nine.

I use the solution to configure new, high performance servers that include application monitoring. 

The solution's application server is easy to use and its overall architecture is better for development. 

It is easy to change and move virtual servers. 

The solution should include online support. 

I have been using the solution for six months. 

The solution is stable. 

The solution is scalable. 

I have not needed technical support. 

The setup is easy. 

Five people on our internal team handle deployments and one person handles ongoing maintenance. 

Our internal team implemented the solution and it occurred quickly with no issues.

I rate the solution a ten out of ten. 

We use Grafana as an APM solution to monitor the performance of our serverless core, like, doctors and containers.

Grafana is a very important tool or product that helps us receive information like alarms, performance, KPIs, and metrics. So Grafana is an important part of our business that helps us to make decisions and plan for business improvement.

The most important feature of Grafana is its alarm formatting capability. Currently, we use the CEMA format to classify alarms according to the callers. For instance, critical alarms are displayed in red, warnings in yellow, and announcement alarms in green. We use Grafana for the formatting of alarms.

The documentation or training provided by Grafana is limited compared to its competitors, like Splunk. Some functionalities are unavailable for us since we use the AWS-managed version of Grafana

I have been using Grafana for three years.

We've never had an outage with Grafana, and its stability is very nice.

Around 25 to 30 people are using Grafana in our organization.

Before using Grafana, we previously used different solutions like PRTG and OpenNMS.

I tried installing Grafana long ago, but it was very hard. Beginners will find that installing Grafana is not as simple as other solutions. You need to have the intermediate or medium-level experience to install Grafana.

Grafana's usability depends on your perspective and function. In my current job, Grafan helps us with serverless solutions. However, Grafana cannot be helpful in monitoring, networking, and interfacing for routers.

My advice to new users of Grafana is to have nice documentation and a good knowledge base before performing tasks like installation or configuration.

Overall, I rate Grafana an eight out of ten.

Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.

• Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs.
• Collaboration: Shares data and dashboards across teams.
• Plugin: Connecting Grafana to multiple APIs of leading monitoring tools and alerting tools (like Zabbix, Nagios, Slack, etc.).

The security needs to be improved, such as the capacity to add permissions on dashboards.

No issues.

Currently no, but you will need to use MySQL DB instead of sqlite3 for your production environment.

All support is provided by the community, and the documentation is sufficient to solve somes issues.

No previous solution was used.

It is very simple. Read the documentation!

Only the configuration for LDAP authentication is a bit complex, in case of you are using multiple domains.

Grafana is free and open source.

We did not evaluate other solutions.

Read the documentation before installing. Do a PoC before deploying it into production.