We use this solution for visualizing and dashboards. We also use it for our network operation center. I'm a software development director and we are users of Grafana.
Director of Software Development at a computer software company with 201-500 employees
Great for visualizing and dashboards; we also use it for our network operation center
Pros and Cons
- "Provides good dashboard visualization."
- "Lacks event management which affects our DevOps people."
What is our primary use case?
What is most valuable?
The alerts feature is very good as is the dashboard visualization. We count our orders and if there's a decrease we send alerts. They are useful.
What needs improvement?
The solution lacks event management which affects the DevOps people.
For how long have I used the solution?
I've been using this solution for eight months.
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January 2025
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What do I think about the stability of the solution?
We haven't had any stability issues.
What do I think about the scalability of the solution?
The scalability is sufficient for our needs.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in licensing but I believe Grafana is a relatively inexpensive solution.
Which other solutions did I evaluate?
Our subcontractor has suggested that we move to InsightEye because Grafana only visualizes the dashboards whereas InsightEye is more proficient and has more functionalities.
What other advice do I have?
I recommend this solution if you're looking for some metrics. I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer | AWS Certified Solutions Architect at Venture Garden Group
Helps us with data monitoring but lacks detailed error messages
Pros and Cons
- "We can write queries in different languages, which is beneficial for visualization."
- "The product's configuration for saving files could be improved."
What is our primary use case?
We use this solution primarily for data monitoring, specifically payment transaction monitoring. For example, we use it to monitor payments passing through our systems, integrate with different parties, and track the metrics of payments. The support team can view all these items on a dashboard to gauge the threshold of payments.
What is most valuable?
The query patch is the most valuable feature. We can write queries in different languages, which is beneficial for visualization.
What needs improvement?
The product could be improved with a feature that provides detailed error messages when we encounter issues. For example, we had a case where there was an error message and we could not decipher what went wrong. Additionally, the product's configuration for saving files could be improved, and more plugins could be provided when using the dashboards.
For how long have I used the solution?
We have been using this solution for approximately two years as customers. We deploy this solution on-premises.
What do I think about the stability of the solution?
The solution has been stable for us. We can integrate our single internal sign-on into the solution.
What do I think about the scalability of the solution?
The solution is scalable and we can add people on without any issues. Additionally, we can integrate our single internal sign-on into the solution. About 40% percent of the engineers in the company are using this solution.
How are customer service and support?
We have not had any experience with customer service and support yet.
How was the initial setup?
Unfortunately, I would not be able to comment on the initial setup as I wasn't involved in the setup process.
What's my experience with pricing, setup cost, and licensing?
Unfortunately, I cannot comment on licensing and pricing costs as I am unaware of the pricing details.
Which other solutions did I evaluate?
We chose this solution because it met the requirements of visualizing and monitoring to make decisions. We found it had very good industrial usage from the reports we read when Space X launched.
What other advice do I have?
I rate this solution a six out of ten. Nevertheless, we recommend using this solution and advise others to go through the tutorial videos before using it. The solution is good but it could be improved by including features that provide more detailed error messages as well as additional plugin options for the dashboard.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Grafana
January 2025
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
DevOps/Kubernetes consultant at a tech services company with 1-10 employees
A very rich product that provides great capacity planning and has a great GUI
Pros and Cons
- "Great capacity planning and the solution has a great GUI."
- "Trigger limits are difficult to see in a graph."
What is our primary use case?
I'm a DevOps Kubernetes consultant and we are customers of Grafana.
What is most valuable?
Grafana is great when it comes to capacity planning and the solution has a great GUI. It's a very rich product.
What needs improvement?
Perhaps the display of the trigger limits should be more efficient because it's difficult to see that in a graph. We also have an issue with flapping where values move up and down and knowing how to deal with that is quite complicated in Grafana.
For how long have I used the solution?
I've been using this solution for one year.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
It's easy to scale this solution.
How are customer service and support?
Customer support is quite efficient.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously worked for Zabbix. The main difference is in the performance and I prefer Grafana.
How was the initial setup?
The initial setup is relatively simple but it can take a couple of weeks to get a grip on the GUI. We did the set up in-house, using documentation and a couple of training calls. Deployment took about a week. We have five users of Grafana in the company.
What other advice do I have?
This is a good solution and I recommend it but it's important to have good training and to use the latest version. I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure & System Administrator at a tech company with 1-10 employees
A good solution to track all the servers and platforms, but it needs to improve its configuration part
Pros and Cons
- "Grafana is a very scalable product. It's a really good product."
- "I had issues with the solution's configuration part."
What is our primary use case?
I copied it on my primary server. I use it to monitor servers. I would say it is a good solution to track all the servers and platforms, specifically the technical platforms.
What is most valuable?
Grafana has such features that it need not exist on other products.
What needs improvement?
I had issues with the solution's configuration part. Though I resolved it, the configuration is an area needing improvement since it is the solution's only problem.
For how long have I used the solution?
I have experience using Grafana. I am a new user of the tool.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven and a half out of ten.
What do I think about the scalability of the solution?
Grafana is a very scalable product. It's a really good product.
I know many people who use Grafana to monitor SuccessFactors.
How was the initial setup?
The setup is not very easy or difficult, so it is in the middle because I faced an issue with it the first time, but the next time, I will configure it and make it work properly and in the correct manner.
What other advice do I have?
To those planning to use the solution, I would say that they need to add the system administrator to use and install Grafana as a monitoring tool to check servers and platforms. It's a good solution to monitor all the platforms.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Application Architect at CUSTIS
Scalable solution with an easy deployment process
Pros and Cons
- "It has good stability."
- "They should improve the functioning of its editing tool."
What is our primary use case?
We use the solution to monitor business applications. It helps us analyze the technical and business metrics. We can find out the reason behind the delays in business processes using it.
What needs improvement?
They should improve the functioning of the editing tool in the solution's older version.
For how long have I used the solution?
We have been using the solution since 2018.
What do I think about the stability of the solution?
I rate the solution's stability as an eight.
What do I think about the scalability of the solution?
It is a scalable solution, but we use it only for one instance. We have over twenty solution users, including support engineers, developers, and system administrators.
How are customer service and support?
The solution's customer service team has several support engineers to address the queries.
How was the initial setup?
The solution's initial setup was straightforward. We have hosted it on Kubernetes installation.
What about the implementation team?
Our team of three DevOps engineers executes the deployment process of the solution.
What's my experience with pricing, setup cost, and licensing?
You need to purchase the solution's license for its commercial use.
What other advice do I have?
It is a powerful solution. I rate it as a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Monitoring Engineer at Hewlett Packard Enterprise
Provides us with relevant and real-time data about our infrastructure
Pros and Cons
- "This solution provides valuable insights into the health of our infrastructure in real time."
- "More dashboard is required, out-of-the-box, for OpenNMS."
What is our primary use case?
Our primary use for this solution is Data Analytics.
How has it helped my organization?
This solution provides valuable insights into the health of our infrastructure in real time.
What is most valuable?
The most valuable features in this solution are the dashboard, templating, and annotations.
What needs improvement?
More dashboard is required, out-of-the-box, for OpenNMS.
For how long have I used the solution?
One year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at Snapminds
Easy to set up monitoring solution that could improve its end-point monitoring
Pros and Cons
- "The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
- "The main drawback is the necessity for endpoint monitoring."
What is our primary use case?
In my company, we regularly use it to monitor the status of our running reports, CPU usage, memory applications, and other relevant metrics.
What needs improvement?
The main drawback is the necessity for endpoint monitoring. Due to this requirement, we faced challenges in fetching details related to endpoint monitoring. We are considering the implementation of better tools.
For how long have I used the solution?
I have been using this solution for the past two and a half years.
What do I think about the scalability of the solution?
I have around 20 to 30 people using the solution in my company.
How are customer service and support?
I’m not involved with contacting customer service.
How was the initial setup?
The installation process is easy. We have deployed it on the cloud.
What other advice do I have?
Overall, I rate the product a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Project Manager at a comms service provider with 10,001+ employees
A stable solution for changing or moving virtual servers with ease
Pros and Cons
- "It is easy to change and move virtual servers."
- "The solution should include online support."
What is our primary use case?
I use the solution to configure new, high performance servers that include application monitoring.
What is most valuable?
The solution's application server is easy to use and its overall architecture is better for development.
It is easy to change and move virtual servers.
What needs improvement?
The solution should include online support.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I have not needed technical support.
How was the initial setup?
The setup is easy.
Five people on our internal team handle deployments and one person handles ongoing maintenance.
What about the implementation team?
Our internal team implemented the solution and it occurred quickly with no issues.
What other advice do I have?
I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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