We primarily use the solution as a dashboard and visualization tool for our business units.
Product Owner at a healthcare company with 51-200 employees
Easy to deploy, and stable, but the multiple dashboards are complex
Pros and Cons
- "Grafana is able to connect with multiple data sources, unlike Elasticsearch."
- "There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
What is our primary use case?
What is most valuable?
Grafana is able to connect with multiple data sources, unlike Elasticsearch.
What needs improvement?
There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.
I would like to have alerting functions added to the solution.
For how long have I used the solution?
I have been using the solution for seven years.
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Grafana
October 2024
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814,763 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
Which solution did I use previously and why did I switch?
We previously used Pearl and PHP but they were outdated.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We are using the open-source license.
What other advice do I have?
I give the solution a seven out of ten.
The solution requires one day a week for maintenance.
We have 200 people using the solution in our organization.
We built a web service around Prometheus and Grafana and control them through the web API, which is very helpful with deployment.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps engineer at Telesure Investment Holdings (TIH)
Good features and can be deployed quickly
Pros and Cons
- "The solution has good features."
- "Lacks in-depth graphs and sufficient AI."
What is our primary use case?
Our primary use case is for insight on CPU, what's happening in namespaces and nodes.
What is most valuable?
We like the features, it's a basic dashboard.
What needs improvement?
I'd like to see more in-depth graphs and more AI, alerting and log aggregation.
For how long have I used the solution?
We've used this solution for two years.
What do I think about the stability of the solution?
The solution is stable if you use it separate to Rancher.
What do I think about the scalability of the solution?
Scalability could be improved.
How was the initial setup?
Deployment is straightforward and takes a few minutes. It comes with Rancher so you can spin it up quickly.
What's my experience with pricing, setup cost, and licensing?
We're using the open-source version.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Grafana
October 2024
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,763 professionals have used our research since 2012.
Director at a tech consulting company with 11-50 employees
Helpful for matrix and logging, but we need different applications to view specific information
Pros and Cons
- "The integration between Loki and Tempo is valuable."
- "We need different kinds of applications in our infrastructure to see information in Grafana."
What is our primary use case?
We use Grafana for matrix and logging Kubernetes.
How has it helped my organization?
Many bottlenecks are sent to the base on the logs generated on Loki. We can create alerts based on that log, see the traces and find the bottlenecks easily.
What is most valuable?
The integration between Loki and Tempo is valuable.
What needs improvement?
We need different kinds of applications in our infrastructure to see information in Grafana. For example, some other companies use OneAgent, which takes control like Grafana but in one place and is better than Grafana.
For how long have I used the solution?
We have been using this solution for three years and are using the below enterprise. It is deployed on-premises.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is scalable based on different metrics, and we have 40 users.
How are customer service and support?
We have raised a lot of tickets, and they respond fast. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are working with the Dynatrace team to have POC email infrastructure.
How was the initial setup?
The initial setup was complex because we needed to specify many configurations. I rate the setup a seven out of ten. A third party completed the deployment, and the maintenance was done in-house. It is not difficult to maintain.
What other advice do I have?
I rate the solution a seven out of ten. Regarding advice, ensure there is proof of courses for every tool to see the best fit for your infrastructure.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Graphical representation enables great visibility and source of any issue
Pros and Cons
- "It provides a graphical representation and it's clear to see what's happening."
- "Multiple dashboards combined into one dashboard has slowed things down for us."
What is our primary use case?
We use this solution for monitoring activity for e-commerce businesses. With Grafana, we can identify in detail where issues come from and solve the problem. We are customers of Grafana.
What is most valuable?
The solution provides more of a graphical representation so we can see any incoming requests, each and every functionality, and quickly know where the issue is. It's very helpful in terms of monitoring with respect to the market from a request to a response.
What needs improvement?
Grafana has made some changes recently. Previously, we had different dashboards but they have now merged the three designs into one dashboard and now we have to monitor a single dashboard for multiple reasons. It may not seem challenging, but we have critical issues that arise, and we don't know where they're coming from. We have to check all three aspects which takes us longer than it used to and can also affect productivity.
For how long have I used the solution?
I've been using this solution for one year.
What do I think about the stability of the solution?
Grafana is a stable product.
What do I think about the scalability of the solution?
The solution is scalable, we have over 40 users.
How are customer service and support?
We have good technical support.
How would you rate customer service and support?
Positive
What other advice do I have?
I recommend this solution but for someone who doesn't have experience with Grafana, it may take a while to understand because it presents everything with a graphical representation and you need to figure out why there are multiple dashboards.
I rate this solution eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure & System Administrator at a tech company with 1-10 employees
A good solution to track all the servers and platforms, but it needs to improve its configuration part
Pros and Cons
- "Grafana is a very scalable product. It's a really good product."
- "I had issues with the solution's configuration part."
What is our primary use case?
I copied it on my primary server. I use it to monitor servers. I would say it is a good solution to track all the servers and platforms, specifically the technical platforms.
What is most valuable?
Grafana has such features that it need not exist on other products.
What needs improvement?
I had issues with the solution's configuration part. Though I resolved it, the configuration is an area needing improvement since it is the solution's only problem.
For how long have I used the solution?
I have experience using Grafana. I am a new user of the tool.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven and a half out of ten.
What do I think about the scalability of the solution?
Grafana is a very scalable product. It's a really good product.
I know many people who use Grafana to monitor SuccessFactors.
How was the initial setup?
The setup is not very easy or difficult, so it is in the middle because I faced an issue with it the first time, but the next time, I will configure it and make it work properly and in the correct manner.
What other advice do I have?
To those planning to use the solution, I would say that they need to add the system administrator to use and install Grafana as a monitoring tool to check servers and platforms. It's a good solution to monitor all the platforms.
I rate the overall solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Engineer at a consultancy with 1-10 employees
Provides good integration and generates application metrics efficiently
Pros and Cons
- "It integrates well with other solutions."
- "Its interface could be more accessible."
What is our primary use case?
We use the solution for login and creating dashboards.
What is most valuable?
The solution provides good integration and accurate application metrics.
What needs improvement?
The solution's interface could be more accessible.
For how long have I used the solution?
We have been using the solution for three years.
How are customer service and support?
I refer to the solution's online documentation in case of technical errors.
How was the initial setup?
The solution's initial setup process is complicated. Its complexity depends on the use cases. Also, as it is self-hosted on Grafana cloud, it requires minimum maintenance.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. Although, its price depends on infrastructure.
What other advice do I have?
I rate the solution a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at Snapminds
Easy to set up monitoring solution that could improve its end-point monitoring
Pros and Cons
- "The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
- "The main drawback is the necessity for endpoint monitoring."
What is our primary use case?
In my company, we regularly use it to monitor the status of our running reports, CPU usage, memory applications, and other relevant metrics.
What needs improvement?
The main drawback is the necessity for endpoint monitoring. Due to this requirement, we faced challenges in fetching details related to endpoint monitoring. We are considering the implementation of better tools.
For how long have I used the solution?
I have been using this solution for the past two and a half years.
What do I think about the scalability of the solution?
I have around 20 to 30 people using the solution in my company.
How are customer service and support?
I’m not involved with contacting customer service.
How was the initial setup?
The installation process is easy. We have deployed it on the cloud.
What other advice do I have?
Overall, I rate the product a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Software Development at a computer software company with 201-500 employees
Great for visualizing and dashboards; we also use it for our network operation center
Pros and Cons
- "Provides good dashboard visualization."
- "Lacks event management which affects our DevOps people."
What is our primary use case?
We use this solution for visualizing and dashboards. We also use it for our network operation center. I'm a software development director and we are users of Grafana.
What is most valuable?
The alerts feature is very good as is the dashboard visualization. We count our orders and if there's a decrease we send alerts. They are useful.
What needs improvement?
The solution lacks event management which affects the DevOps people.
For how long have I used the solution?
I've been using this solution for eight months.
What do I think about the stability of the solution?
We haven't had any stability issues.
What do I think about the scalability of the solution?
The scalability is sufficient for our needs.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in licensing but I believe Grafana is a relatively inexpensive solution.
Which other solutions did I evaluate?
Our subcontractor has suggested that we move to InsightEye because Grafana only visualizes the dashboards whereas InsightEye is more proficient and has more functionalities.
What other advice do I have?
I recommend this solution if you're looking for some metrics. I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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