We use the solution for integrated logging, which works on our Kubernetes cluster and our separate VM.
Technical Lead at Ernst & Young
Good dashboards, stable, and scalable
Pros and Cons
- "The dashboards are the most valuable features."
- "The technical support has room for improvement."
What is our primary use case?
How has it helped my organization?
The solution allows our teams to search and conduct application troubleshooting.
What is most valuable?
The dashboards are the most valuable features.
What needs improvement?
I would like to have a better configuration in the next release.
The technical support has room for improvement.
Buyer's Guide
Grafana
March 2025

Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I give the stability an eight out of ten.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
We have five users in our organization.
How was the initial setup?
I give the initial setup an eight out of ten. There was a lack of support documents to help with the deployment. We just need to configure the file to plan the cluster.
What's my experience with pricing, setup cost, and licensing?
I give the price an eight out of ten.
What other advice do I have?
I give the solution an eight out of ten.
We use Grafana with a Kubernetes filter and it works well. I am not sure how the solution will work on its own.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Director at Taotesting
Helpful for matrix and logging, but we need different applications to view specific information
Pros and Cons
- "The integration between Loki and Tempo is valuable."
- "We need different kinds of applications in our infrastructure to see information in Grafana."
What is our primary use case?
We use Grafana for matrix and logging Kubernetes.
How has it helped my organization?
Many bottlenecks are sent to the base on the logs generated on Loki. We can create alerts based on that log, see the traces and find the bottlenecks easily.
What is most valuable?
The integration between Loki and Tempo is valuable.
What needs improvement?
We need different kinds of applications in our infrastructure to see information in Grafana. For example, some other companies use OneAgent, which takes control like Grafana but in one place and is better than Grafana.
For how long have I used the solution?
We have been using this solution for three years and are using the below enterprise. It is deployed on-premises.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is scalable based on different metrics, and we have 40 users.
How are customer service and support?
We have raised a lot of tickets, and they respond fast. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are working with the Dynatrace team to have POC email infrastructure.
How was the initial setup?
The initial setup was complex because we needed to specify many configurations. I rate the setup a seven out of ten. A third party completed the deployment, and the maintenance was done in-house. It is not difficult to maintain.
What other advice do I have?
I rate the solution a seven out of ten. Regarding advice, ensure there is proof of courses for every tool to see the best fit for your infrastructure.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Grafana
March 2025

Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,592 professionals have used our research since 2012.
Principal Member of Technical Staff at a tech vendor with 10,001+ employees
Great graphs and dashboards with the ability to try to free
Pros and Cons
- "There are multiple kinds of models there to create dashboards, which is quite useful."
- "There are some areas of network drives that are not showing as expected based on server usage."
What is our primary use case?
We're getting the data from the CA team to Grafana, just feeding the data here from there. I used to create the standard dashboards and the custom dashboards based on the user's request.
We use the product in a logistics project where I used it for creating the dashboard for the packages and delivery kind of logistics projects.
What is most valuable?
There are multiple data fields we can create and graph models and gauge models. There are multiple kinds of models there to create dashboards, which is quite useful.
The solution is stable.
Support is helpful.
What needs improvement?
I don't have any notes for improvement.
There are some areas of network drives that are not showing as expected based on server usage. On the server, it was showing in GB model. However, in Grafana, It is in bytes. Therefore, the calculation it was not showing correctly. That is something that needs to be changed by the vendor team.
The initial setup is not necessarily straightforward.
For how long have I used the solution?
I've been using the solution for two and a half years.
What do I think about the stability of the solution?
The solution is stable and reliable. There aren't bugs. It's not glutchy. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product works for monitoring as well, including log monitoring, monitoring, and alerting. However, we are using just the dashboard. Therefore, I cannot give my view on whether it is scalable or not.
We have about seven admins and 20 users on the solution.
How are customer service and support?
As Grafana is involved with the DX APM, we used to reach out to the vendor about any issues on the Grafana related to the DX APM. They had good expertise on Grafana and helped us a lot.
Which solution did I use previously and why did I switch?
I've used other solutions. Grafana graph in representation is more clear for users. They like the view better. Any application has performance issues. We can set up the thresholds on the dashboard to 90% critical and 80% as warnings. We can update those values in the dashboards if we want. It is very colorful with multiple colors to differentiate things. It's just easier to use than anything else.
How was the initial setup?
The initial setup isn't straightforward. Users need to learn the product first. At that point, it becomes easier.
There isn't really a deployment so much as a one-time integration from the APM for Grafana.
Whenever we create a new agent or an existing agent is used to create the dashboard in Grafana, it normally takes one or two hours to create one dashboard. One dashboard means it has multiple panels like CPU, memory, and application back and front end.
There are a lot of panels. If the user request has very minimal panels, then it takes just 30 minutes to an hour. If they need multiple panels and multiple windows for the graph on a dashboard, then it takes two to three hours to complete it.
Once it is set up, the solution is easy to maintain.
What about the implementation team?
I handled the deployment myself.
What other advice do I have?
I was involved in the Broadcom DX APM. I did some POCs and created the dashboard.
There is a feature called DX Dashboards there. It was used in the Lucene queries, and the dashboards are very innovative, and users like it a lot based on the dashboards.
We're using the solution that's the latest version.
If a potential customer is already into any other dashboard view, I would advise them to create one free license and create dashboards and observe how it looks compared to their existing dashboard. That way, they'd be able to compare and see which would be better for them.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Graphical representation enables great visibility and source of any issue
Pros and Cons
- "It provides a graphical representation and it's clear to see what's happening."
- "Multiple dashboards combined into one dashboard has slowed things down for us."
What is our primary use case?
We use this solution for monitoring activity for e-commerce businesses. With Grafana, we can identify in detail where issues come from and solve the problem. We are customers of Grafana.
What is most valuable?
The solution provides more of a graphical representation so we can see any incoming requests, each and every functionality, and quickly know where the issue is. It's very helpful in terms of monitoring with respect to the market from a request to a response.
What needs improvement?
Grafana has made some changes recently. Previously, we had different dashboards but they have now merged the three designs into one dashboard and now we have to monitor a single dashboard for multiple reasons. It may not seem challenging, but we have critical issues that arise, and we don't know where they're coming from. We have to check all three aspects which takes us longer than it used to and can also affect productivity.
For how long have I used the solution?
I've been using this solution for one year.
What do I think about the stability of the solution?
Grafana is a stable product.
What do I think about the scalability of the solution?
The solution is scalable, we have over 40 users.
How are customer service and support?
We have good technical support.
How would you rate customer service and support?
Positive
What other advice do I have?
I recommend this solution but for someone who doesn't have experience with Grafana, it may take a while to understand because it presents everything with a graphical representation and you need to figure out why there are multiple dashboards.
I rate this solution eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Owner at a healthcare company with 51-200 employees
Easy to deploy, and stable, but the multiple dashboards are complex
Pros and Cons
- "Grafana is able to connect with multiple data sources, unlike Elasticsearch."
- "There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
What is our primary use case?
We primarily use the solution as a dashboard and visualization tool for our business units.
What is most valuable?
Grafana is able to connect with multiple data sources, unlike Elasticsearch.
What needs improvement?
There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.
I would like to have alerting functions added to the solution.
For how long have I used the solution?
I have been using the solution for seven years.
What do I think about the stability of the solution?
The solution is stable.
Which solution did I use previously and why did I switch?
We previously used Pearl and PHP but they were outdated.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The implementation was completed in-house.
What's my experience with pricing, setup cost, and licensing?
We are using the open-source license.
What other advice do I have?
I give the solution a seven out of ten.
The solution requires one day a week for maintenance.
We have 200 people using the solution in our organization.
We built a web service around Prometheus and Grafana and control them through the web API, which is very helpful with deployment.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Software Development at a computer software company with 201-500 employees
Great for visualizing and dashboards; we also use it for our network operation center
Pros and Cons
- "Provides good dashboard visualization."
- "Lacks event management which affects our DevOps people."
What is our primary use case?
We use this solution for visualizing and dashboards. We also use it for our network operation center. I'm a software development director and we are users of Grafana.
What is most valuable?
The alerts feature is very good as is the dashboard visualization. We count our orders and if there's a decrease we send alerts. They are useful.
What needs improvement?
The solution lacks event management which affects the DevOps people.
For how long have I used the solution?
I've been using this solution for eight months.
What do I think about the stability of the solution?
We haven't had any stability issues.
What do I think about the scalability of the solution?
The scalability is sufficient for our needs.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in licensing but I believe Grafana is a relatively inexpensive solution.
Which other solutions did I evaluate?
Our subcontractor has suggested that we move to InsightEye because Grafana only visualizes the dashboards whereas InsightEye is more proficient and has more functionalities.
What other advice do I have?
I recommend this solution if you're looking for some metrics. I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps engineer at Telesure Investment Holdings (TIH)
Good features and can be deployed quickly
Pros and Cons
- "The solution has good features."
- "Lacks in-depth graphs and sufficient AI."
What is our primary use case?
Our primary use case is for insight on CPU, what's happening in namespaces and nodes.
What is most valuable?
We like the features, it's a basic dashboard.
What needs improvement?
I'd like to see more in-depth graphs and more AI, alerting and log aggregation.
For how long have I used the solution?
We've used this solution for two years.
What do I think about the stability of the solution?
The solution is stable if you use it separate to Rancher.
What do I think about the scalability of the solution?
Scalability could be improved.
How was the initial setup?
Deployment is straightforward and takes a few minutes. It comes with Rancher so you can spin it up quickly.
What's my experience with pricing, setup cost, and licensing?
We're using the open-source version.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Associate Manager at a tech services company with 10,001+ employees
Great live monitoring and alerts
Pros and Cons
- "Grafana's best features are live monitoring and alerts."
- "It would be helpful if Grafana provided more information and training on how to use Prometheus."
What is our primary use case?
I use Grafana's multiple dashboards for throughput for real-time analysis of monitoring, checking creds and authentication requests, and monitoring the time between direct services.
What is most valuable?
Grafana's best features are live monitoring and alerts.
What needs improvement?
In order to enable Grafana, you need another tool called Prometheus, which loads data to it. It would be helpful if Grafana provided more information and training on how to use Prometheus. In the next release, Grafana should include API monitoring.
For how long have I used the solution?
I've been using Grafana for two years.
What do I think about the stability of the solution?
Grafana is stable.
What do I think about the scalability of the solution?
Grafana is scalable and can be implemented in multiple environments.
How was the initial setup?
The initial setup is fairly straightforward, and Grafana is easy to configure.
What other advice do I have?
I would give Grafana a rating of seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: March 2025
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