Try our new research platform with insights from 80,000+ expert users
reviewer1998342 - PeerSpot reviewer
Senior Associate at a consultancy with 10,001+ employees
Real User
A good starting point for SRE but managing defects is difficult without granular details
Pros and Cons
  • "Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
  • "Writing queries can be a bit difficult because the syntax must be maintained."

What is our primary use case?

Our company uses the solution as a monitoring tool that provides alerts and behavior information. We have many Spring Boot applications and the solution works well with them. 

What is most valuable?

The solution is adaptable, easy to use, and works well for microservices development. 

Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model.

What needs improvement?

It is difficult to manage defects because the solution does not provide granular details about the internal system for tracing. 

Writing queries can be a bit difficult because the syntax must be maintained. The dependency on syntax should be removed so that it does not matter for queries. 

For how long have I used the solution?

I have been using the solution for two years. 

Buyer's Guide
Grafana
January 2025
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution has some stability issues because I don't always see proper results. In comparison to other tools, it is not the most stable when using extensive SRE techniques. 

Dynatrace and ELK are more stable but are more costly. An organization that needs strong stability and has a bigger budget could consider these tools.  

Stability, features, or quality should not be based on cost. It is important to compare SRE models to find the best for your environment. 

How are customer service and support?

I have never needed technical support. 

How was the initial setup?

The initial setup is easy for on-premises. You install, integrate, and immediately see the visualization. 

I am not sure about the ease of cloud or enterprise-level setups. 

What about the implementation team?

We implemented the solution in-house. 

What's my experience with pricing, setup cost, and licensing?

I use the open source model so it is free. 

Which other solutions did I evaluate?

In the SRE model, there are many tools evolving but the solution is a good starting point for SRE with Spring Boot. Once you become familiar with SRE and are clear about the terminology, you can explore other products. Other users will say ELK or Dynatrace are good, but the best solution depends on your requirements. 

SRE is a journey that is uncovered as you progress. The solution is adaptable, easy to configure, works for microservices development, and integrates with Spring Boot so it is the best product for starting points. 

What other advice do I have?

The solution is a visualization tool that is pretty easy to use. Writing queries can be difficult so it is important to learn how to integrate with data sources before you write queries to visualize those metrics. 

I rate the solution a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Lead at Capgemini
Real User
Helps us to monitor our traffic, but there are limited options
Pros and Cons
  • "The best feature was the creation of graphs and trends."
  • "If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."

What is our primary use case?

We used Grafana to monitor our traffic.

What is most valuable?

The best feature was the creation of graphs and trends to know if the traffic was low or okay. We could create week-over-week traffic and trend analysis as well. All these features were good and were the only features I used.

What needs improvement?

If there was an issue on one node, we couldn't drill down and see all the issues on other nodes or see if there were interlinked issues. However, Datadog allowed us to do this. In Datadog, we could take our complete environment and see what nodes went down simultaneously and the cause. For example, Datadog allows you to see in the graphs whether the database is locked or if there was a firewall issue. However, in Grafana, we had to add everything into a single dashboard manually.

In the next release, there should be more of a colour palette. The colour palette in Grafana is limited, and it chooses its own. We used hundreds of services to monitor into a single graph, so in the stacked chart, it chose the colour needs, and when we wanted to change it, there were only four or five options.

For how long have I used the solution?

I used this solution when I worked for Expedia. We used the solution for about three years.

What do I think about the stability of the solution?

There were no breakdowns or hiccups.

What do I think about the scalability of the solution?

I am unaware of the scalability. There were around 500 users when I worked there. The network team was using it on a large scale.

Which solution did I use previously and why did I switch?

I don't believe that Grafana fulfilled the requirements completely. That's why we moved to Datadog.

How was the initial setup?

I was not involved in the initial setup. We had a password issue at a point, but I am unsure if that was an issue with the solution or just within the organization.

What's my experience with pricing, setup cost, and licensing?

Grafana was not an open source, and we had to pay for a license to use it. The same was the case with CashPoint. There was a license, but I'm unaware of how much we were paying.

Which other solutions did I evaluate?

I believe my old company chose Grafana because they initially wanted to monitor the traffic and know the firewall and scaling.

What other advice do I have?

I rate Grafana a six out of ten because Grafana has limited options compared to Datadog. Regarding advice, it was pretty simple to use Grafana. The trickiest part was creating a new dashboard, working on the query and adding the requirement. So you have to have the source and path handy to put that in the query. Any user can use Grafana once they understand what the dashboards are doing and what data is being searched from those dashboards.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Grafana
January 2025
Learn what your peers think about Grafana. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Łukasz Zawrotny - PeerSpot reviewer
System Engineer / Systems & Storage at Vernity
Real User
Top 10
A tool that users can understand and learn quickly to use
Pros and Cons
  • "The product's initial setup phase was very easy."
  • "I have a problem with Grafana in the area of documentation."

What is our primary use case?

I use Grafana since it is interconnected with Zabbix. I also use Grafana for the dashboard of machines from VMware and for some network devices connected to Zabbix.

What is most valuable?

The ability to use Grafana with Zabbix is a valuable feature for me. Zabbix provides me with alerts and information if something goes wrong, while Grafana offers a better dashboard that is more stable. If you know Grafana well, it can show you everything, like the uptime of different sources and other areas.

What needs improvement?

I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten hours. In Grafana, only one big field with one text name is shown in the documentation. When it comes to production, it is only for a period of time that some fields on each side give the information they have. I researched on Google and other forums and saw that people face problems when they can't connect a field with the same value. The aforementioned area in the tool needs improvement.

For how long have I used the solution?

I have been using Grafana for nine months. I am a customer of the product.

What do I think about the stability of the solution?

I have always had a stable version of the product. In general, I have not had any issues with the product.

What do I think about the scalability of the solution?

The technical personnel in my company use the tool, and it is possible to add or delete devices and other statuses in the solution. Around five people in my company use the product.

How are customer service and support?

I have always used the online forums or the internet to find information related to the product. I have not contacted the tool's technical support.

How was the initial setup?

The product's initial setup phase was very easy.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.

Which other solutions did I evaluate?

My company chose Grafana over other products in the market considering its integration capabilities with Zabbix, good documentation, and the many topics about the tool that are available on the internet.

What other advice do I have?

I would suggest Grafana to those who use Zabbix because it helps users get a lot of information on networks and resolve a lot of problems.

I could do everything in Grafana with the help of graphs and documentation and get information on different types of devices.

I rate the overall tool an eight to nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2126454 - PeerSpot reviewer
Backend Dev with 11-50 employees
Real User
Gives the visibility we need, and increases productivity and observability
Pros and Cons
  • "It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier."
  • "It's difficult to see the trends on the graph when the range is too long."

What is our primary use case?

We have a few use cases. We have charts for infrastructure, CPU usage, etc. We have included a lot of metrics for WAFs. We also have some customer metrics and business metrics, such as any number of transactions for a specific action happening on the site. 

What is most valuable?

It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier.

What needs improvement?

It's difficult to see the trends on the graph when the range is too long. 

For how long have I used the solution?

At the company, they'd been using Grafana since I joined. It has been about three years.

What do I think about the stability of the solution?

It has been working fine for us.

What do I think about the scalability of the solution?

With our workload, it's working fine. Going by that, I'd rate it a 10 out of 10, but I don't know about the other cases.

How are customer service and support?

I've not contacted them.

Which solution did I use previously and why did I switch?

I don't know if it's the same, but we were using CloudWatch in AWS.

Honeycomb is also similar to this. With all the metrics and performances, you can build dashboards, but I'm new to it.

How was the initial setup?

Our team has two people who are in charge of that, but I'm not aware of its implementation.  

What other advice do I have?

I don't have much experience with other tools, but for my specific case, it has been working great. I'd rate it a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2535048 - PeerSpot reviewer
Senior Site Reliability Engineer at a tech vendor with 10,001+ employees
Real User
Top 5
Can monitor metrics on dashboards but needs to have own query language
Pros and Cons
  • "It's easy to make changes. We can put many dashboards in one place. There's no delay in showing data - what you see on Grafana matches the server metrics."
  • "Grafana could improve by having its own query language. Currently, it uses languages like Prometheus or InfluxDB, which not everyone knows. Their query language should be easier."

What is our primary use case?

We use the tool to monitor metrics on dashboards. 

What is most valuable?

It's easy to make changes. We can put many dashboards in one place. There's no delay in showing data - what you see on Grafana matches the server metrics.

What needs improvement?

Grafana could improve by having its own query language. Currently, it uses languages like Prometheus or InfluxDB, which not everyone knows. Their query language should be easier.

For how long have I used the solution?

I have been using the product for four years. 

What do I think about the stability of the solution?

Stability-wise, our on-premises version was mixed, but the cloud version is stable.

What do I think about the scalability of the solution?

My company has 2000 users. 

How was the initial setup?

Setting up Grafana is moderately difficult, especially writing query languages and custom metrics. Creating custom metrics requires writing new query language at the server level, which can be challenging.

What other advice do I have?

If you want to use Grafana for the first time, I'd say you can. It's cost-effective compared to other products like Datadog. But if cost isn't an issue, I'd recommend Datadog. For beginners, learning to use Grafana is moderately difficult. I rate it a seven out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
PeerSpot user
Cloud Engineer at REDtone Digital Services
Real User
Top 5
An open-source analytics and monitoring platform that excels in flexible data visualization and diverse data source integration, but may require improvement in automating daily reports
Pros and Cons
  • "It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
  • "There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations."

What is our primary use case?

We use it internally to monitor both hardware and virtual machines running on our servers and then generate reports based on the monitoring data.

What is most valuable?

One standout feature is its open-source nature. It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports. From a cost perspective, it stands out positively, especially when compared to other tools, given its robust functionality as an open-source solution.

What needs improvement?

There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations. This enhancement would make the monitoring tool more efficient and streamlined. While it does produce reports, the quality might not be optimal.

For how long have I used the solution?

I have approximately two years of experience working with it.

What do I think about the stability of the solution?

I haven't encountered any issues or bugs while using it, and it has been stable throughout.

What do I think about the scalability of the solution?

Numerous users, ranging from five hundred to a maximum of three hundred, frequently engage in upscaling and downscaling activities. The system handles this well, and the performance remains stable, even when multiple users log in and out simultaneously.

How was the initial setup?

The initial setup is not overly complicated nor excessively straightforward. It's a manageable process that involves following a step-by-step approach.

What's my experience with pricing, setup cost, and licensing?

It's free of cost; it operates as an open-source tool.

What other advice do I have?

It is recommended for use, and in parallel, WebEx is another open-source tool. Both are straightforward to deploy on a Linux server. The process is simple and similar to each other, and there's no need for any complex procedures. Deploying these monitoring tools on a Linux server is hassle-free. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
BahmanJafari - PeerSpot reviewer
Head of Operations Engineer at RayanHamAfza
Real User
Top 5
A stable solution that enables seamless visualization and movement of data between teams
Pros and Cons
  • "The comparison feature is very good."
  • "The service dashboard is very hard and needs improvement."

How has it helped my organization?

Our team used a Grafana for training.

What is most valuable?

The comparison feature is very good. 

What needs improvement?

The service dashboard is very hard and needs improvement. 

For how long have I used the solution?

I have been using Grafana for six to seven years. 

What do I think about the stability of the solution?

It is a stable solution. 

How was the initial setup?

The solution was deployed with Kubernetes. The deployment took an hour to complete. It is not difficult to maintain as Kubernetes gives easy updates. 

What's my experience with pricing, setup cost, and licensing?

I am using the open source version. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Varaprasad - PeerSpot reviewer
Senior Technical Lead
Real User
Top 5
Great heat maps and dashboards with decent reliability
Pros and Cons
  • "The solution can scale well."
  • "The formatting could be better."

What is our primary use case?

We primarily use the solution for site visibility.

How has it helped my organization?

It helps us monitor our applications and their performance, including CPU.

What is most valuable?

The heat maps are great.

We like the dashboards on offer. 

It's a stable product.

The solution can scale well.

Pricing isn't overly expensive.

Technical support is good. 

What needs improvement?

I cannot think of any specific issues we've had.

We'd like an enhancement of legends and labels in the UI. The formatting could be better. 

For how long have I used the solution?

I've been using the solution for two years. I haven't used it for too long just yet. 

What do I think about the stability of the solution?

I'd rate the stability eight out of ten. There aren't bugs or glitches that I have noticed. It doesn't crash or freeze. I find it to be reliable. 

What do I think about the scalability of the solution?

I'd rate the scalability eight out of ten. It can extend well. 

We had 50 or more people using it in my previous organization. 

How are customer service and support?

Technical support is fine. They have been helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

I'm not sure if it is easy to set up the solution. I did not handle the deployment. 

What was our ROI?

I have not looked into the ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate. It is neither too expensive nor overly cheap. 

What other advice do I have?

I am using the latest version of the solution. 

As a cloud solution, it is very good. Many organizations are going to the cloud, and Grafana is the best way to monitor those cloud environments.

I'd rate the solution eight out of ten. It is a good solution. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Grafana Report and get advice and tips from experienced pros sharing their opinions.