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Ayman Jweinat - PeerSpot reviewer
Business Development Manager at IT as a Service Solutions
Real User
Top 20
A stable and performance-oriented product
Pros and Cons
  • "I am impressed with the product's online upgrades."
  • "The engagement of the tool's vendor is costly."

What is our primary use case?

We use the product for virtualization environment. 

What is most valuable?

I am impressed with the product's online upgrades. 

What needs improvement?

The engagement of the tool's vendor is costly. 

For how long have I used the solution?

I have been using the tool for five years. 

Buyer's Guide
HPE 3PAR StoreServ
March 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

How are customer service and support?

The product's support is both good and bad. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's deployment is straightforward due to experience. Initially, it was difficult. 

What other advice do I have?

I would rate the product an eight out of ten. A stable and performance-oriented product. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer372459 - PeerSpot reviewer
Sr. Manager - IT Systems at a transportation company with 501-1,000 employees
Real User
Flexible and convenient with good integration capabilities
Pros and Cons
  • "The solution is easy to install."
  • "While the stability is pretty good, it could always be improved upon."

What is most valuable?

It's a very convenient product. I find it easy to use.

It's very flexible in terms of management.

It's an enterprise tool.

The integration is good. We've integrated it with other UNIX platforms and Windows platforms.

The solution is easy to install.

The pricing is okay.

What needs improvement?

I'm not sure how good the security is. 

While the stability is pretty good, it could always be improved upon. 

For how long have I used the solution?

I've been using the solution for almost four years at this point. I've used it for a while. 

What do I think about the stability of the solution?

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution is scalable and a company can expand it if they want to. 

We only have 100 people that actually use the solution. 

How are customer service and technical support?

The support on offer is very good. We don't have any issues with them. They are helpful and responsive and we are satisfied with the support we get when we need it. 

Which solution did I use previously and why did I switch?

We did use Hitachi last year.

How was the initial setup?

The initial setup is not overly difficult or complex. it's pretty simple and straightforward. 

The deployment is fast and within a day you can have everything up and running. 

We have engineers available that can assist with deployment and maintenance. 

What about the implementation team?

We had support from HPE directly. They assisted us in the implementation. 

What's my experience with pricing, setup cost, and licensing?

We're using it as a SaaS. The pricing is reasonable. It's not cheap, however, I don't consider it to be overpriced. 

We have an annual support contract. It will contain a certain percentage of the storage cost.

What other advice do I have?

I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities. 

I'd recommend the solution to other users and organizations. 

We don't have plans to leave this solution any time soon. We'll likely have it for the next two to three years. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
HPE 3PAR StoreServ
March 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Hakan Pehlivan - PeerSpot reviewer
General Manager at Bilgipark Görüntü ve İletişim San. Tic. A.S.
Real User
Top 5
A stable enterprise storage solution
Pros and Cons
  • "I like that it's stable. This is the reason why we're using these products. We work in the broadcast market, and stability is very important. HPE has global services, and that's also important. Dell and HPE are some big companies, and their solutions are robust and stable."
  • "From an overall perspective, all the latest technologies can improve support and performance. This is very important for us."

What is our primary use case?

We use it on a project basis and based on the customer's requirements. We use the HPE systems in data centers with servers and virtual environments. This is the most common use case.

What is most valuable?

I like that it's stable. This is the reason why we're using these products. We work in the broadcast market, and stability is very important. HPE has global services, and that's also important. Dell and HPE are some big companies, and their solutions are robust and stable.

What needs improvement?

From an overall perspective, all the latest technologies can improve support and performance. This is very important for us.

For how long have I used the solution?

As a company, we have been selling HPE 3PAR StoreServ for more than 24 years. Personally, I've been dealing with it for more than 18 years.

What other advice do I have?

On a scale from one to ten, I would give HPE 3PAR StoreServ a nine.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
SystemsEfd16 - PeerSpot reviewer
Systems Engineer at a financial services firm with 501-1,000 employees
Real User
We have more uptime, better trade times, and less hassle opening tickets

What is our primary use case?

Low latency storage for production trading systems.

We have multiple trading platforms which are trading different products regionally. The complexity comes when we are applying those trading algorithms globally. It has to be efficient in executing those trades, getting the right prices for the customers with the right spreads for the customer. You have every global FX currency that is present plus equities and future options. If you put all these things together, it gets quite complex.

We have been extremely happy with 3PAR so far.

How has it helped my organization?

We have more uptime, better trade times, and less hassle opening tickets with HPE.

What is most valuable?

  • Remote Copy Groups
  • Peer Persistence
  • Redundancy
  • Fairly easy user interface
  • InfoSight

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It's a very stable platform. It has been running pretty smoothly. It's one of those things where you set it and forget it. We tweak it here and there and we add things to it a little bit, but nothing crazy.

What do I think about the scalability of the solution?

We haven't really had to add anything to it recently.

How is customer service and technical support?

Technical support is very good. They're very prompt. They know about stuff before we do sometimes.

Last night was a perfect example. We had a problem last night and before we knew it, there was an email and then, about 15 minutes, later HPE Support sent another email saying don't worry about it, it corrected itself, nothing to worry about.

What was our ROI?

I would think we are seeing return on investment. I'm not sure of the exact numbers.

What other advice do I have?

I've had a great experience with it and I would recommend it to a colleague.

I rate it at nine out of 10. It's a very stable platform, it's very easy to learn how to use, has an easy user interface, tasks are very simple for an admin. As I said before, you set it up and you don't have to worry about it after that. With HPE you're in good hands.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at Maquinas Jacto
Real User
Robust solution which provides fast access to our data

How has it helped my organization?

It has provided a robust technology which provides us with fast access to the data. This is one of the areas where it has improved our company.

What is most valuable?

3PAR is very fast and robust.

What needs improvement?

I have been looking into additional functionalities of 3PAR but at this moment we are very satisfied with the basic functionality.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's stable. I can't recall any problem with the 3PAR technology.

What do I think about the scalability of the solution?

It's scalable. We are creating a plan, with our HPE partner in Brazil to duplicate our 3PAR environment because for us it is very important. It's the base of our data center.

How is customer service and technical support?

Support Is very good. We get to resolutions very quickly. Our partner in Brazil is there for us every time.

What other advice do I have?

I give it a nine out of 10. 3PAR is very good, but not perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user783987 - PeerSpot reviewer
IT Manager at a legal firm with 501-1,000 employees
Real User
Resilience, redundancy, and speed of the system keep our end users happy
Pros and Cons
  • "Having moved over from a lefthand, which was seven or eight years old, there's a massive boost in performance. It has definitely improved the speed, the responsiveness, of all our applications."
  • "Generally, the management of the multiple systems that we have is really the only problem, always having to go to all these separate tools to manage everything."

What is our primary use case?

The primary use is our new datacenter. We're using it to increase performance. 

It's performing really well.

How has it helped my organization?

Having moved over from a LeftHand, which was seven or eight years old, there's a massive boost in performance. It has definitely improved the speed, the responsiveness, of all our applications, which is always good.

What is most valuable?

  • Generally, the resilience and the redundancy of the system.
  • Speed has obviously helped.
  • We do a lot of replication, as well, with our other 3PARs, so it's keeping that data synchronized.

What needs improvement?

Just generally the management - which I know, they introduced a few new tools yesterday, here at the HPE Discover conference. Generally, the management of the multiple systems that we have. That's really the only problem, always having to go to all these separate tools to manage everything.

What do I think about the stability of the solution?

The stability is so far so good. It has been pretty seamless. We've used it now about eight months and it's been stable since then.

What do I think about the scalability of the solution?

We planned for scalability so we bought four enclosures, which was overkill, but it's planning ahead.

Which solution did I use previously and why did I switch?

We switched mainly because of the end users, the customers, the guys that use the systems and the applications. They're the ones who start screaming when things are slow. We used to have that problem, where things were slow due to the storage bottleneck. But now we're finding other bottlenecks, so it's good.

How was the initial setup?

It was straightforward. I was in the datacenter with one of the HPE engineers and we went through everything. He was knowledgeable, he retired about a week after he set it up. So he had a lot of experience.

Which other solutions did I evaluate?

We did try a few other vendors during a trial period. We simulated failovers just for fun, just to see how quickly they respond. Some of them had issues getting parts to us immediately.

What other advice do I have?

The most important criteria when selecting a vendor are 

  • reliability 
  • availability of parts. 

I give an eight out of 10, from working with it and using the features, but also seeing what some of the other competitors have out there. One of the big ones is Pure Storage which I was a big fan of. So, they were the competitor to the 3PAR, as well as Nimble, which was obviously acquired.

It came down to costing as well, in the end. But to be fair to the 3PAR, it wasn't comparing like with like. It was comparing an all-flash array with a hybrid 3PAR array.

Try to decide quickly. Have your criteria and stick to your criteria, rather than trying ten million different solutions and taking years to implement. That was the biggest issue we had, the fact that there are so many different vendors out there. If you're trying to create a proof of concept, it just eats away at time. At the end of the day, there are a lot of nice things with the 3PAR that made us select it. Try not to waste too much time trying everything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user783984 - PeerSpot reviewer
IT Engineer at Al Kamal
Vendor
The thin provisioning, data protection, easy deployment, and great support are pivotal for us
Pros and Cons
  • "I think the storage is very good, the way it stores, the thin provisioning it provides, and the data protection. And it's easy to deploy in any environment. We are using VMware. So for me, it's a right click and it's deployed. We can configure and create LUNS very easily with 3PAR management, and the interface is very user-friendly. Easily understandable."
  • "Proactive support. Before we notice that there's a problem in the storage, or any part, any hard disk, they already notify us, and within four hours, the product is delivered. Within the next hour after product delivery, the engineer is available to support me."

    What is most valuable?

    I think the storage is very good, the way it stores, the thin provisioning it provides, and the data protection. And it's easy to deploy in any environment. We are using VMware. So for me, it's a right click and it's deployed. We can configure and create LUNS very easily with 3PAR management, and the interface is very user-friendly. Easily understandable.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    For me, now, it's a stable product.

    What do I think about the scalability of the solution?

    Of course it will meet our needs going forward. We have just utilized maybe 30 to 40 percent. It should be scalable for up to five more years.

    How is customer service and technical support?

    We have proactive support on it, the logs are being sent to the proactive team, they are working fine. Before we notice that there's a problem in the storage, or any part, any hard disk, they already notify us, and the part is already delivered. The engineer is already coming in, and the support is very good.

    What other advice do I have?

    I think HPE is the best because of the after-sale support they provide. Not all companies provide that much support. I don't want to name any vendors on this, but some vendors, when you have a problem they will tell you, "Our engineer is not available," or "The product is not available," or "The part is not here, it will come in two weeks," and that sort of thing. But HPE support, I feel it is the one. Within four hours, the product is delivered. Within the next hour after product delivery, the engineer is available to support me.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user685005 - PeerSpot reviewer
    Consulting Manager
    Vendor
    It allows us to deliver more storage than other solutions.

    What is most valuable?

    The solution allows us to provide solid capacity.

    How has it helped my organization?

    The team provisions and it has been wonderful for our environment. We manage hundreds of terabytes. It allows us to deliver more storage than other solutions. It allows us to have many files so we can provide better service for our customers.

    What needs improvement?

    Right now, we don't use a solid-state disk. We use a historical monitoring platform for a Telco. For the long-term storage, we don't need so much speed. However, now that we are dealing with the main BI and doing big data with that information, we will need to speed up really fast. Right now, we are thinking of adding some solid-state capacity, or even better, get a new, solid-state controller. That is the new initiative that we have been looking into.

    What do I think about the stability of the solution?

    We have not experienced any down times since we started 3PAR. For us, it was the right decision. It was the best way to provide a storage solution for our company. It has been running for over two years without any down time.

    What do I think about the scalability of the solution?

    In terms of scalability, once we made the capacity planning in the very beginning, we did not need increased capacity. Our operation is stable. We manage a certain kind of volume of data. We don't need to increase so frequently. We have been working with the capacity with which we started at the beginning.

    How are customer service and technical support?

    We have used technical support. They came most of the time, even if I didn't need it. I called and they sent some drives if I needed them. There were some pre-failure alarms that we needed to replace and they took care of it. Technical support has been working great.

    Which solution did I use previously and why did I switch?

    We were using another solution before. We were spread over different locations so it was the most affordable solution we found.

    We needed a new solution. We were working with a partner and they showed us options. We discussed price and we got the point between stability, reliability, and price. These were the main factors in choosing this solution.

    How was the initial setup?

    The setup was straightforward. It was easy. Most of the activities were done remotely. The field engineer did a lot of it. The factory people get in and set up all the equipment.

    Which other solutions did I evaluate?

    We talked to Dell and EMC. We decided upon HPE because the partner with whom we worked hand-in-hand had been working with them for many years.

    What other advice do I have?

    I would highly recommend this solution. The trends in storage solutions have been going through a lot of changes. They are not as centered on basic storage. They are moving to local and multiple nodes of storage. These storage-defined solutions have been evolving a lot over these last couple of years. It will be a harder decision to choose between one or another vendor.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.