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Sisir Ghosh - PeerSpot reviewer
Assistant Manager at a recreational facilities/services company with 10,001+ employees
Real User
Top 5
Great reliability, stability, scalability, and user interface
Pros and Cons
  • "Its stability is the most valuable. It has soft alerts. When an alert is raised, we get a call from HP saying that there is this type of alert, and they need to do a remote session to check things. Similarly, for firmware updates, they get in touch to say that a firmware upgrade is required on your storage. They schedule a time and take control remotely to upgrade the firmware. In all such cases, there is no downtime. Everything is done when a full-fledged operation is going on. Its user interface is also quite good. We are quite accustomed to this user interface. We can easily take a look at the current usage or the amount of storage. It is quite easily understandable, and I can present those things to my seniors or other people who are not that tech-savvy, and they can easily understand what we are trying to tell them. We can easily show them that we are using around 87% of the storage, so we need to plan for another tree and things like that."
  • "Its price is a bit high for adding another tree."

What is our primary use case?

We use it only for storage.

What is most valuable?

Its stability is the most valuable. It has soft alerts. When an alert is raised, we get a call from HP saying that there is this type of alert, and they need to do a remote session to check things. Similarly, for firmware updates, they get in touch to say that a firmware upgrade is required on your storage. They schedule a time and take control remotely to upgrade the firmware. In all such cases, there is no downtime. Everything is done when a full-fledged operation is going on.

Its user interface is also quite good. We are quite accustomed to this user interface. We can easily take a look at the current usage or the amount of storage. It is quite easily understandable, and I can present those things to my seniors or other people who are not that tech-savvy, and they can easily understand what we are trying to tell them. We can easily show them that we are using around 87% of the storage, so we need to plan for another tree and things like that.

What needs improvement?

Its price is a bit high for adding another tree.

For how long have I used the solution?

I have been using this solution for four years. 

Buyer's Guide
HPE 3PAR StoreServ
January 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is very reliable. In these four years, we have not had any big failure or faced any issue.

What do I think about the scalability of the solution?

Scalability is not an issue. If someone has 3PAR and within one or two years, they find that they need to add more storage, it would not be an issue. It will scale perfectly fine. 

We have already consumed around 87% of the storage. We may have to add another tree. We had a discussion with HPE, and it was quite good. The only reason for not going forward with it was that the amount of money that we will be spending in just upgrading the storage has a life of only two and a half years now. We are now evaluating whether we should invest this much money for two and a half years, or we should invest more and buy a completely new storage. We can then use this storage for other backups and all those less important steps.

From the application side, we have 50 users. There are also a lot of other users who are connecting to the applications and the storage because their data resides on the storage. For its maintenance, we don't require any engineers.

How are customer service and support?

We haven't raised a single ticket with HPE regarding 3PAR, but they always call us if there is any soft alert or any firmware upgrade. The only thing that we have to do is to schedule a remote session during which they will perform the update activities.

Which solution did I use previously and why did I switch?

Before HPE 3PAR, we were using Dell EMC. We have used three storages from EMC. The first one was very reliable. It was 300 series that we were using in 2003 or 2004. After that, we replaced it with the 400 series EMC storage, but it was not that reliable. Every three to four months, one of the disks would fail invariably, and we had to raise a ticket. After some time, they will review the ticket. They didn't ask any questions, and they would just replace it and take the faulty one. After that, we moved from the Dell EMC storage to HPE 3PAR, which has been very reliable. We haven't faced any issues in all these years.

How was the initial setup?

The initial setup is really smooth. 

What's my experience with pricing, setup cost, and licensing?

Its price is a bit high for adding another tree, but when we purchased it, it was okay with us. We had compared it with EMC and other solutions, and it was okay at that point in time. 

Our storage has a lifespan of seven to eight years. When you purchase it, you need to keep a headroom of around 40% to 50%. After three to four years, you generally plan for an upgrade. The price is not so bad today for two years or so, and within a year, I might find that I have to upgrade or increase the storage. This usually happens when there is a radical change or a new application has come that is consuming a lot of data, but generally, there is a plan for the amount of data that we generate and the storage upgrade. 

What other advice do I have?

3PAR is very much reliable. In these four years, I've not raised a single ticket with HPE regarding 3PAR. 

I would rate HPE 3PAR StoreServ a nine out of ten. It has good support, good UI, and good reliability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sr. Director, R&D Labs at Nuance Communications
Video Review
Real User
When we need increased performance, we buy multiple arrays and distribute the loads across all the storage arrays. A really nice feature would be a software-defined storage option.

What is most valuable?

For high-performance computing, we're always interested in innovation. The 3PAR solution, for example, with dedup and the chunklet concept is a piece of technology that nobody else has, and is a great advantage to our data center.

How has it helped my organization?

So the benefits from using 3PAR, for example, is that with the chunklets, we can get performance and features that we've never seen before. So, for example, a traditional customer will buy a storage array and deploy their files on the storage arrays. For us, for high performance computing, we buy multiple arrays and we distribute the loads across all the storage arrays. With the chunklets feature, we have the ability to distribute as much of the load as we have storage arrays. So, for example, if we want more performance, it's just a matter of buying more storage arrays and the load will distribute itself.

What needs improvement?

So one of the topics we always discuss with the 3PAR engineering team is the ability to have 3PAR run on standard hardware. Pretty much software-defined storage. That would be a really nice feature for us, because we always are trying to get the workload as close as possible to the CPUs. And in order to do that, you have to go software-defined.

What do I think about the stability of the solution?

The stability of the 3PAR and the DL servers is very reliable. As a matter of fact, when I was talking to HP sales, I was recommending to actually buy the servers with only 90 day warranty, as opposed to the three year warranty, because the servers are so reliable that they almost never fail, and we feel like overpaying for support where it's not needed.

What do I think about the scalability of the solution?

We have 15,000 hard drives today across all our storage arrays. We have not reached the point yet where we don't see the 3PAR devices not being able to scale for us. The innovation, like flash introduction with 3PAR, is actually gonna accelerate the fact that we can get more performance and more capacity in the near future.

How are customer service and technical support?

Technical support for 3PAR is very good. One of the advantages of using the 3PAR product is that devices are calling home. So what that means is that HP support will know about a problem before we realize we have a problem, which is a very nice feature, considering the fact that when HP can provide you feedback on when things gonna fail, how they will replace it, and it's always done within 24 hours.

Which solution did I use previously and why did I switch?

The problem we had was scalability, and we tried a numerous amount of vendors, and HP, with its product portfolio, did a great job being cost effective and allowed us to scale to the point where we could run our business more effectively.

As a high performance computing environment, we needed storage and servers, and we're using 3PAR and the DL server family from HP. We double capacity every year, so we are looking always for scalable solutions that are cost effective, and HP has been a great partner so far for us.


What's my experience with pricing, setup cost, and licensing?

So in our high performance computing environments, we are I/O bound, which means that we process about two to three million files a second. In order to process that data that quickly, in the past we had to buy a lot of spindles, the traditional hard drives. With flash, we don't have to buy that many spindles anymore. We can save money by just buying the capacity, and the performance with flash is tremendous. And the device we're using for that is the HP 3PAR 7450.

Which other solutions did I evaluate?

The partners or the vendors we worked with in the past are EMC, NetApp, and IBM. We actually had their hardware in for testing. Some of them we actually bought, based on what we thought was the right thing to do, considering the performance we saw during our tests. But in the long run, the support we got from those vendors wasn't always what it's supposed to be, and the performance also was sometimes an issue. The advantage with HP is that when we have issues, HP always brought in their engineering team. We could discuss with them the issues we have, and they were always fixing our issues in a decent amount of time.

When we look at products, we're always interested in knowing what the other vendors and other customers are offering. Unfortunately, in our world, in the high performance computing world, we're not like a traditional corporate IT environment, where feature sets are really important and performance and latency need to be predictable. In our world, it's all about performance and latency, and if you can get the features with it, that's great, but the features are not really driving the effort.

What other advice do I have?

So the criteria we use for our products is always about performance, latency, and cost. The reason for that is as a high performance computing environment, we want to get the most of our hardware. The tests we run against the hardware are typically tests that most people don't run. It's heavy duty, long amount of time, and HP was the most reliable in our tests, and also the best performing.

Considering the amount of issues we have with it were pretty much zero. It's a very good price. There's a lot of innovation going on. There's a lot of support, but there's always room for improvement, so…

The advantage of using the 3PAR, even at a smaller scale, is that you get all the features from day one. So if you're a small shop or a large shop, either way the features are available to you and it allows you to scale really easily, to the point where you could start with something small and end up with something really large, without having to change your model and architecture.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
HPE 3PAR StoreServ
January 2025
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
General Manager IT at Chase Up
Real User
Top 5Leaderboard
Professional support, effective storage capabilities, and reliable
Pros and Cons
  • "The most valuable feature of HPE 3PAR StoreServ is its storage capabilities."
  • "HPE 3PAR StoreServ is at its end of life and they are forcing us to purchase new hardware. They will no longer support this solution. They should provide support for a longer time. For example, 10 years instead of five years."

What is our primary use case?

We are using HPE 3PAR StoreServ for our main enterprise application database. 

We have a split of hard drive usage in the solution, such as SATA drives.

What is most valuable?

The most valuable feature of HPE 3PAR StoreServ is its storage capabilities.

What needs improvement?

HPE 3PAR StoreServ is at its end of life and they are forcing us to purchase new hardware. They will no longer support this solution. They should provide support for a longer time. For example, 10 years instead of five years.

For how long have I used the solution?

I have been using PE 3PAR StoreServ for approximately four years.

What do I think about the stability of the solution?

HPE 3PAR StoreServ is a stable solution. We have not had an issue since we have been using it.

What do I think about the scalability of the solution?

We have approximately three terabytes of usage.

The solution is scalable, we are able to add more hardware if needed, such as hard drives.

How are customer service and support?

The support from HPE 3PAR StoreServ is professional.

How was the initial setup?

The setup of HPE 3PAR StoreServ is not simple. The configuration is not an easy task to complete. The full deployment took approximately one month. We set up parts to implement, such as databases, applications, and hardware.

What about the implementation team?

We had support from our local vendors to do the implementation.

What's my experience with pricing, setup cost, and licensing?

The support for the solution is free for three years, then it is an additional cost. It is approximately $30,000 annually. The price includes a lot of equipment we have not only HPE 3PAR StoreServ.

What other advice do I have?

We have approximately 100 users that are using this solution.

I would recommend this solution to others.

I rate HPE 3PAR StoreServ a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
System Engineer at GEBE
Real User
My administrators don't need to spend a lot of time on maintaining or troubleshooting issues
Pros and Cons
  • "It is easy to use and understand. It is also very stable."
  • "I would like the documentation easy to find. There is a lot of documentation, but sometimes it is hard to find. You have to do a lot of searching to find it."

What is our primary use case?

Primarily, we use it for SAP storage. At this moment, we are running an ERP system on it. 

SAP is our mission-critical app.

How has it helped my organization?

All-flash is positioning our company for growth. We need to improve our systems with better hardware and systems. That will happen in the next three to six months.

What is most valuable?

It is easy to use and understand. It is also very stable.

What needs improvement?

I would like the documentation easy to find. There is a lot of documentation, but sometimes it is hard to find. You have to do a lot of searching to find it.

Before you could go on the HPE website, and download every driver that you wanted. Now, you need to have a service contract, or something else, to be able to get the drivers. Sometimes, you just need a simple driver, because your machine needs to restart and reinstall. If the machine is not under warranty anymore, it's hard to get the driver. That is a setback when compared to other solutions.

We are in the Caribbean, but we are Sint Maarten. Sint Maarten is French and Dutch. We are on the Dutch side. We speak Dutch and English, but because we are in the Caribbean, the way the system is set up with HPE in Latin America, a lot of times when we contact support, we get a Spanish-speaking people instead of an English-speaking people. I find that is a problem. When we are dealing with support to send somebody over, for example, we make sure to always put the emphasis on, "Make sure you send somebody who is English-speaking to us."

What do I think about the stability of the solution?

The product is really stable. The main thing is the solution is easy to use, and my administrators don't spend a lot of time on maintaining or troubleshooting issues because of it.

We never have a problem. The system runs. One of the main things is that we are in the Caribbean. The amount of power outages that we have compared to the US is more than 60 percent higher. The 3PAR can handle that. A lot of systems, when power goes out and it come back, they just don't work. We never had that. The 3PAR was one thing that always used to backup. I had problem with other servers, but not with the 3PAR.

What do I think about the scalability of the solution?

It is very scalable and simple. The moment that you understand the product, it is straightforward to use. That is one of the most important things when it comes to our administrators. They don't like complex things.

How are customer service and technical support?

Because we are in the Caribbean, sometimes our waiting time for a problem is a bit longer than when you are in United States.

Which solution did I use previously and why did I switch?

For the solution that we were looking at an ERP system, and what we need to do with it, 3PAR was one of the best. On top of that, the company used to use another product called, LeftHand. After LeftHand, we moved over to 3PAR. When I saw the performance from LeftHand compared to 3PAR, it was a very good improvement and the way to go.

Speed is what we are all looking for right now. Before, people could wait for data, but now, the moment they wait five minutes, and are not typing, that's the minute they say the system is down. In the past, we used to have a different way of storing data. Since we moved over to the 3PAR, where we have two different sizes, the replication and accessibility are much faster.

How was the initial setup?

The initial setup is straightforward. The moment that you are ordering a product, you pay for your support. When they come, there is communication going on between you and them. They check what is available for you. They send a person over, and that's it. After that, once the engineer has left, you have a working product.

What about the implementation team?

We used HPE support, who are special for implementation and installation. When we order a product, we have good support from them. They come and install it for us. Then, we pay for the support after that. We use external support too.

I can't complain about the support. Usually, they send somebody over because we are in the Caribbean. When we install a new product, they have to send a person over, and they are with us a week sorting the system. The fact that we're doing it together is always a very nice experience, because it is hands-on. I find it really good. I'd give them a 10 out of 10 for that. For the last, I will say six to 10 years, we have had three different engineers from HPE, and they were all awesome.

We used to get somebody from Houston, but now, they switched us to somebody from Barbados.

What was our ROI?

We have seen ROI. We have less of maintenance. Our administration has been cut down by a lot. The people who used to administrate other databases are not buy improving the system. 

3PAR has increased our performance by at least 40 percent.

The solution has reduced our time to deployment by at least 60 percent, because there is less maintenance and time to spend on the storage.

What's my experience with pricing, setup cost, and licensing?

Our licensing cost are $32,000 annually.

Which other solutions did I evaluate?

We are a fully HPE shop since 2000. Since then, we never really went over to a different vendor. We were approached by Dell EMC back then. They wanted to change up our whole server room and data center with their product. However, we are happy with HPE.

What other advice do I have?

I don't really know the other products out there, but I love this product.

We are not running SSDs drive yet. When we move to SSDs, I think it will be much faster.

We are not yet using the HPE GreenLake Flex Capacity offering.

Biggest lesson learnt: if you have a good product, you have less maintenance.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Technology at a university
Real User
We have yet to have a disk fail, and when there is an issue support has been fantastic
Pros and Cons
  • "So far, we have yet to have a disk fail on either system, other than one I forced to fail when we first got the system in. So the reliability of the 3PAR system has been outstanding."

    What is our primary use case?

    It's the main storage system, both for the primary site as well as the DR site.

    We have complex business needs. Our business has multiple databases - both Oracle and SQL - an Exchange environment, Active Directory environment, websites, web servers, SharePoint. We have a variety of use cases - including development VMs for custom web apps - all being stored on 3PAR at the primary site. The DR site gets Veeam backups of the primary site, so we have the backup recovery on our other 3PAR.

    How has it helped my organization?

    Performance-wise it has been fantastic. 

    What is most valuable?

    So far, we have yet to have a disk fail on either system, other than one I forced to fail when we first got the system in. So the reliability of the 3PAR system has been outstanding. We've had maybe one controller go bad, but not enough to bring the whole system down. It was just random, maybe a degraded state, until HPE Support came and fixed it, and they have been fantastic.

    What needs improvement?

    In terms of features I'd like to see, I have been hearing a lot about InfoSight with the 3PAR, here at HPE Discover 2018. I'd be curious to see some of the additions that will bring to the system. We're fairly up to date, so we should easily be able to utilize some of it, once it's available. I know that came from the Nimble platform, so they are still integrating it in.

    What do I think about the stability of the solution?

    With the uptime and reliability, it's been rock solid so far.

    What do I think about the scalability of the solution?

    We just added an SSD tier to it, so we're even leveraging that. We literally have three tiers of storage, SSD, fast class storage, and a slower storage state.

    We haven't had needed to do much, other than add the SSD tier, at this point. Normally, we try to guess at our storage needs for about a five-year turnaround time, and then from there we usually buy another storage system to replace at that point. I don't know if we'll go to that model, with the 3PAR. It has been so rock solid that I might look into just extending support on it. So it may save us money on storage systems in the long run.

    How are customer service and technical support?

    HPE support has been great.

    Which solution did I use previously and why did I switch?

    We used to have a Dell EqualLogic storage system prior to this one. On the phone, with support, they managed to tell us to do something that caused the whole system to come down. That was one of the determining factors to go completely away from anything Dell had their hands in and go with something else.

    In our research, as much as I tried to look on the web to find anything negative about 3PAR, I couldn't find it. I found negatives about every other storage system we could find, but not on the 3PAR.

    Among the most important criteria for us when evaluating a vendor is support. Support is always a concern. We don't have that many IT staff, so we do rely on vendor support and we usually keep the maintenance up on all of all our main equipment. So having a decent support relationship with vendors is critical.

    How was the initial setup?

    Setup was pretty straightforward. We attended a week-long training with HPE onsite. Other than that, we've been able to manage it ourselves, for the most part. If there are any issues, we just call them in to support and work over the phone with them.

    I believe they did most of the install in one day. They came out for two days or three days, but the majority of it was done - the initial racking - in one day; maybe some finalizations on the second day. It didn't take long.

    What was our ROI?

    We definitely see ROI. The price point for the 3PAR was actually cheaper than the other storage systems we were looking at. From just the initial cost perspective, it was already cheaper. From what I can tell working with the other storage systems we've worked with - we've had EMC, we've had EqualLogic on the Dell side, and we have even had older Dell storage over the years - there is no comparison between our 3PAR system and the rest of them.

    Which other solutions did I evaluate?

    When we were initially looking we priced out some IBM storage, obviously Compellent, some Dell stuff, EqualLogic. Realistically, we didn't want to go back with EqualLogic, mainly due to support.

    With the Dells, they were telling us we could upgrade it, firmware and everything else on it, and we said, "No, we're going to hold off until we get another storage system in place and then we'll try that." When we migrated to the 3PAR, we went ahead and did a full upgrade on the Dell EqualLogic. It lost blocks, it lost about 12 drives, and I was thankful that we didn't actually need that data. We left the data on it while we did the upgrade just to see, following Dell support recommendations, what it would have done. Had we listened to them, we would have had, probably, multiple hours trying to figure out what data was actually misplaced, lost; and it had no way of telling us where it lost blocks. 

    So from that perspective, we were nervous about doing a 3PAR upgrade which we did recently. We made sure all our backups were off of it prior to doing it. It had no problems during the upgrade, except that one card wouldn't upgrade, and they had to replace it. But there was no issue affecting any data, which is the primary purpose of having a storage system.

    What other advice do I have?

    You couldn't go wrong with the 3PAR system.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    NetworkAd9ed - PeerSpot reviewer
    Network Admin at a healthcare company with 501-1,000 employees
    Real User
    Data access has been tremendously better
    Pros and Cons
    • "The product has definitely improved throughput. We are able to more efficiently see patients because all of our medical records and practice management software seems to run faster. Uploading images and charts is a lot faster. Recalling information in the exam rooms is faster. The overall throughput of data, going back and forth, is so we can more efficiently see patients, and it also helps increase our patient flow. We can see patients a lot faster, getting them in and out a lot more quickly."
    • "I would like an easier user interface and setup to help with deployment. There were many areas of the setup where I was like, “Why don't we do it this way?” Therefore, some of the things in the user interface could have been more refined, so you don't have to click in 5000 different places to accomplish one goal. Less clicks means more efficiency."
    • "The initial setup was pretty complex. There were a lot of different things that had to happen which was the reason why they had to send out the HPE engineers to help us."

    What is our primary use case?

    It is our primary storage. The entire company runs off 3PAR. Right now, we are in a VMware environment. All of our virtual machines are stored on 3PAR, along with all of our EMR applications, practice management solutions, and email. All of our virtual machines are running off of 3PAR. Our file server is on there too.

    How has it helped my organization?

    The product has heavily improved the way our organizations functions. Before we got the 3PAR, we were running an HPE Generation 6 server as our storage server. It was slow, and we were getting low on space, so we weren't able to expand capacity that easily. Since we went to 3PAR, it has fiber connections connecting all the cabinets together. Therefore, data access has been tremendously better, especially when we have to constantly recall, all day long everyday, patients charts or when we are doing scheduling. We see over 2000 patients on a daily basis, so we have to have speed and reliability. By implementing 3PAR over the old, regular file storage server that we had before, it has drastically improved our patient care.

    What is most valuable?

    Reliability is its most valuable feature. We have multiple cabinets with multiple failure points, so if there is one failure then we don't have worry about it. It is easy to replace a part of the cabinet when we are up and running. We can replicate back over, then we are good to go. Our uptime has to be there, so we can continue seeing patients. That is the biggest part of the reliability that I am looking for.

    What needs improvement?

    I would like an easier user interface and setup to help with deployment. There were many areas of the setup where I was like, “Why don't we do it this way?” Therefore, some of the things in the user interface could have been more refined, so you don't have to click in 5000 different places to accomplish one goal. Less clicks means more efficiency.  

    I feel like there is a big training gap. Obviously, the HPE engineers know all about the product and can come in and do the setup with ease. However, once they hand off the product to the in-house IT group, there might be a learning gap there. E.g,, I have to call them now every time I have a problem. 

    I feel like they should've spent more time with us. They were only onsite for two days, and I feel like there should be more outside training to explain how to use the product.

    What do I think about the stability of the solution?

    It has been pretty stable. We have only had one major issue. It was because of a redundancy that we had set up. HPE sent us a new part, then we swapped it in and were back up and running.

    So far, I'm pretty satisfied with the solution's availability.

    What do I think about the scalability of the solution?

    So far, we have not had to scale up. However, that day may be coming, and we actually provisioned our 3PAR to be scalable in the future. So, I think the scalability is pretty good considering HPE helped us design and implement it in a way where we can scale up when needed.

    How are customer service and technical support?

    So far, the technical support has been good. We had one major failure and the technical support team sent us a part within four hours. Then, we had the new part, and it was everything was back up and running. We were able to talk to a 3PAR specialist to walk us through how to get everything reconfigured. So, there was virtually no down time.

    Which solution did I use previously and why did I switch?

    The previous solution that we had was about 10 years old. It was an HPE Generation 6 server. We had some management changes, and it was time for a refresh which we hadn't done in many years.

    How was the initial setup?

    The initial setup was pretty complex. There were a lot of different things that had to happen which was the reason why they had to send out the HPE engineers to help us. 

    My philosophy is if you have to send out an engineer to do it, then it is probably more complicated for the end user.

    What about the implementation team?

    Softchoice helped us procure the equipment, and HPE sent out 3PAR specialists to help us configure and deploy the product. Our experience with Softchoice was great.

    It was pretty easy to deploy the product to begin with because HPE helped us do it. They sent product specialists in. So, deployment of this particular product was definitely easy-breezy.

    What was our ROI?

    We have seen ROI. We are able to see more patients now, bringing more money into the practice.

    3PAR has increased our performance.

    The product has definitely improved throughput. We are able to more efficiently see patients because all of our medical records and practice management software seems to run faster. Uploading images and charts is a lot faster. Recalling information in the exam rooms is faster. The overall throughput of data, going back and forth, is so we can more efficiently see patients, and it also helps increase our patient flow. We can see patients a lot faster, getting them in and out a lot more quickly.

    What other advice do I have?

    Spend your time doing the research on the product and learn the system.

    So far, it has been pretty reliable. It has been a set it and forget it type product, which has been great, except for when there are some minor issues. However, the issues that we have had were resolved fairly quickly.

    We are flash and standard disk combo, or hybrid. Having flash though does not mean that we have faster performance. What it does helps us with is being able to see more patients, because we're not having to wait as long for applications to load or waiting for the data to get sent to where it needs to be.

    Biggest lesson learnt: Why didn't we do it a long time ago?

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user285345 - PeerSpot reviewer
    Enterprise Architect at Alliance Resource Partners
    Video Review
    Vendor
    We Needed A New Storage Platform In Order To Properly Upgrade Our ERP Solution

    What is most valuable?

    So we actually go with a three tier solution. We have near line, we have fast class, fiber channel, and we have SSD, the flash. We began making an entrance into introducing flash. That was really as part of a 7400. So we acquired a 7400, took our F400, put it into DR, and with that 7400, we've now been able to actually grow and increase based upon the needs.

    So we've been able to look at the data, look at the growth and the need for the SSD, as needed, and we moved things around. We're starting to introduce AO, but realistically, we didn't have to initially jump in and put everything into all flash. I know the sales force wanted us to, but realistically, at the end of the day, we wanted to take a more cautious approach, and it's paid off for us.

    How has it helped my organization?

    One of the biggest benefits that we just experienced was we actually went through an Oracle E-Business Suite R11 to R12 migration. Three-quarters of a terabyte database. Oracle came in, said this should take you somewhere around 24 to 36 hours. Realistically, at the end of the day, it took 10 hours, and a lot of that had to do with the 3PAR back end storage system and our ability to transform the actual virtual volumes and the IO, the rate configurations, within minutes. We had one instance where we took the entire 750 gig database, that virtual volume from fast cache to SSD in six minutes.

    What needs improvement?

    Actually, during our migration we had a very choreographed timed execution of needing to transform virtual volumes from one level, from one tier to the next. AO wasn't necessarily getting us there. It would need to see and predict, and these were ad hoc, one off, it's going to happen this one time workload, and never happen again. And so one of the things that's been thrown out is, hey, could you all give us some ability to actually choreograph that, to actually be able to lay it out and then trigger it fly by wire in a way, but have it pre-laid out.

    What do I think about the stability of the solution?

    We've actually had a number of drives fail over a three year period, and actually before that, we had on the MC and other systems we'd see drives fail. The drive failures, however, and the way that the predictability comes about and the disc is actually evacuated on a 3PAR, and it's done, you know, preemptively, that's been a game changer for us. Rather than watching an entire raid volume go offline or become poor performing or unstable, we don't have that. Mechanical devices are gonna fail. Ideally, they don't impact your business. That's been one of the big things for us.

    What do I think about the scalability of the solution?

    Overall our ability to add storage increase the IOs, on demand and as needed, I can't ask a whole lot more based upon the choices that we made. There are of course more scalable aspects of 3PAR out there than what we have landed on, but based upon what we utilize and the choices that we made, we're still well within. Of course, the beauty of storage and a business is that anytime you build it, they find ways to fill it up. And so we've continued to stay on top of that.

    With the insight that we get as far as disc usage, we are actually able to more properly calculate our capacity though with thin provisioning. So we're not just stamping out storage and saying, hey, it's wholly dedicated, we have no idea kind of what our growth is. You know, it's wasted over here and needed over here. We don't run into that. It's used through the thin provisioning capabilities across the platform. So that's another aspect of scalability that I think, you know, you don't necessarily find in other systems.

    How are customer service and technical support?

    You know, realistically, we have probably seen more upgrades, former firmware updates, insertive updates, good solid response. When, Heartbleed and a couple of other issues came out with open SSL, we saw within a month timeframe that we were getting updates, being notified, okay, here's the level that you need to be running at. That's not necessarily the case with other vendors. It's been really good overall.

    Which solution did I use previously and why did I switch?

    So originally, we were actually running on EMC CX700 and VNX 5300s. The back end was front ended actually with AIXP5P6 series systems. We were needing to realistically bring our ERP system forward. Poor performance dictated that, you know, we can no longer really continue to do business the way we were doing business on that platform, so we looked at others, including EMC, Hitachi, IBM, and actually HP 3PAR was late to the game and came knocking.

    How was the initial setup?

    The biggest part with 3PAR is overcoming your pre-existing mindset. So coming into it originally, the whole idea of chunklets and not having dedicated storage groups or, you know, raid types, it took time to understand operationally what what you could really do with it. And so in that sense, I would say that there was some complexity. From a services standpoint, they came in, they knocked it out, they got it installed, and we integrated into the environment. We started migrating.

    They've made advancements in migrations, that, you know, I've seen now. It would have made life easier for us back then, but they've listened and they've, you know, made improvements.

    Which other solutions did I evaluate?

    Realistically, we ended up choosing HP. It was the more expensive solution at the time, but given the need for the performance, we also looked at a three to five year roadmap and the ability to continue to grow and the ability to add additional storage tiers within the same frame, that played a big part in it for us.

    What other advice do I have?

    In comparing HP 3PAR against really EMC and some of the others, the ability to kind of maximize the actual storage. So thin provisioning, the ability to use all disc realistically across the storage system from an IOPS perspective, rather than your traditional monolithic, to where you're isolating storage groups and raid groups to particular LUNs and that's all the disc they have, so your spindles are limited, you move away from that.

    At the same time, our ability and our need realistically to transform the raid or the stripe size, our IO kind of dictated that at times, or our lack of knowledge of IO, and that was really, came along as a third item, is the tools that were native in the 3PAR InServ store gave us the ability to look at the IO versus Navi-analyzer and others, while the capabilities there, we were either inhibited from a performance standpoint, or we weren't getting all the data and visibility that we needed.

    Don't be afraid of the price tag, number one. If you're willing to really set out a roadmap and know the investment and what you're able to give back to the business, look at what you're able to give back to the business. In our case, we had individuals during close, close would take up to 18 days. It's now down to 10 days. We had individuals that would literally kick off reporting FSGs at night and go home and then check back on them. They might fail, and they'd have to try and kick them back off. They couldn't run them ad hoc during the day. They had to only run them during certain times because the system wouldn't sustain it.

    Now they can do that any time they want. So don't just look at the price tag of the infrastructure. Look at what you can actually give back to the business, see how you can actually facilitate the business's strategic direction.

    I think peer reviewers are priceless. Realistically, you can get all the marketing hype, but at the end of the day, seeing how somebody has either pushed the boundaries on a product, looked at the product, and used it in ways that a development team could never- or a product team could never actually envision, and see it either live or die, you know, how it performed, those are the things that you get out of community and from peer reviews, that you're not necessarily going to get from your traditional marketing.

    Finding a group of individuals that you know is important, that you know the context of their background, because with any data, especially on the Internet, you have to understand the context of where people are coming from, what their knowledge level is, how truthful they're really willing to be. And so having that trusted community is very important.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user285345 - PeerSpot reviewer
    it_user285345Enterprise Architect at Alliance Resource Partners
    Vendor

    As a follow up to point number 2, in the "Room for Improvement" section, I tried to clarify that AO was not getting us where we needed to be and we did in fact utilize the DO functionality. The issue that we saw, however, was the lack of a choreographed DO operation. There were well over 30 DO operations that were executed during the entire upgrade and chart of account update process. These were written out in a document and then had to initiated manually at the appropriate time. At more than one point during the upgrade, weary eyes called in to question whether or not the proper DO operation had been initiated. As a one time operation, AO never would have touched these Virtual Volumes in a timely manner or to the degree required. I hope that clarifies our approach and reasoning a little more.

    As for point number 3, there is a double pronged issue here. We had already made an investment in a specific drive size for the SSD, FC and NL class of drives. In addition, we utilize a large number of Oracle, MS SQL and Exchange Databases on this frame. Choosing separate drive classes allows us slide certain VMFS volumes (VMDK's are segregated amongst them based upon service, system or IO type) across the different tiers and make specific changes as needed.

    As for the second item within point number 3, the deduplication on SSD for such databases obviously becomes problematic for inline dedupe solutions versus post-process. However, with post-process dedupe we can adversely impact other high read IO systems such as those building cubes, performing database maintenance or running master data management processes. Thus, we took the approach of utilizing a combination of Virtual Volume Thin Provisioning, proper NUMA configurations, customized allocation unit block sizes for XFS and NTFS (multiples of 16K), along with ensuring that settings such as IFI (Instant file initialization) were in use within the VM guests.

    Going forward, it is our hope that the combination of DO and increased use of AO will allow these specific high IO tablespaces, VMFS volumes and 3PAR Virtual Volumes to more efficiently traverse the various drive classes during the peak usage time-frames. It may be seen as a "yesterday's approach", however it works for us based upon our budgets, staff and current technology investment / roadmap. All that to say, we're not opposed to the All-In Flash approach; we're just not convinced that the paint is dry.

    See all 2 comments
    Works at renesas
    Real User
    Top 5
    A stable and scalable solution that provides good technical support
    Pros and Cons
    • "The solution is quite stable and scalable."
    • "HPE 3PAR StoreServ should increase the storage capacity."

    What is our primary use case?

    We use HPE 3PAR StoreServ for storage. We need stable storage solutions for the virtual machines in our organization.

    What is most valuable?

    The solution is quite stable and scalable.

    What needs improvement?

    HPE 3PAR StoreServ should increase the storage capacity. Also, the setup is complicated.

    For how long have I used the solution?

    I have been using the solution for many years.

    What do I think about the stability of the solution?

    The solution is quite stable. I would rate the stability a nine out of ten.

    What do I think about the scalability of the solution?

    The solution is scalable. We plan to increase the number of users in the organization. I would rate the scalability a nine out of ten.

    How are customer service and support?

    The support is quite good.

    How was the initial setup?

    The solution is not easy to set up. It takes many weeks to set up. We need to enter some parameters before we set up the solution. Also, before we put the solution into production, it needs to be tested for almost two months.

    What about the implementation team?

    We deployed the solution with our technical team. We need four people to maintain the solution.

    What was our ROI?

    The solution is worth its money.

    What's my experience with pricing, setup cost, and licensing?

    Our organization pays a yearly license fee for the solution. The licensing fee is not cheap.

    What other advice do I have?

    Generally, other storage solutions like EMC are used more than HPE 3PAR StoreServ. However, HPE 3PAR is better when we consider the cost of the product, scalability, and stability. I would recommend the solution to others. I would rate the solution a nine on ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Updated: January 2025
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    Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros sharing their opinions.