We use 3PAR as our primary storage array.
Director IT at Borden Ladner
Easy to maintain storage array and enables us to scale faster and get our applications out in much less time
Pros and Cons
- "We have been able to scale faster and get our applications out in much less time. We don't need to worry about the platform's ability to manage the workload, so we are pretty happy."
- "I think cloud integration would probably be the biggest part, because that's where everyone is going and the seamless integration between on-premise and cloud is an important part of any IT strategy today."
What is our primary use case?
How has it helped my organization?
We have been able to scale faster and get our applications out in much less time. We don't need to worry about the platform's ability to manage the workload, so we are pretty happy.
Our VMware platform sits on 3PAR. We also have databases, ERP applications, and websites running on it.
All-Flash also positions our organization for growth. It certainly has its place. We don't use All-Flash because the performance of the existing arrays knows the job, but I certainly see where if we are doing data-intensive operations it could assist us.
We deployed InfoSight predictive analytics not too long ago. It improved our management of VMs. We are now able to see a lot more using InfoSight and we have a pretty good idea of exactly what's going on in our storage array.
The storage array absolutely increases performance. Compared with what we had before 3PAR, this has certainly done its job.
The solution has also helped us reduce time to deployment, I would say by at least 30%. It's easier for us to deploy. We get our servers up and running quickly and that way we support our environment faster so we can be more agile.
It has also significantly improved throughput, so we don't need to worry about performance for any of our platforms.
What is most valuable?
The ease of maintenance is what is most valuable for us. We don't need to worry about upgrading the platform. HPE takes care of it for us.
Deduplication functionality is pretty good. We have had it for quite a few years. We are pretty impressed with their capabilities and we've never really had a problem.
What needs improvement?
As it is, it does its job very well, so it's very difficult for me to say what we should be looking for in the next platform. I think cloud integration would probably be the biggest part because that's where everyone is going and the seamless integration between on-premise and cloud is an important part of any IT strategy today.
Buyer's Guide
HPE 3PAR StoreServ
November 2024
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What do I think about the stability of the solution?
It's very stable.
Also, the solution's availability is remarkable. We have never had a breakdown over a storage array.
What do I think about the scalability of the solution?
It's very scalable as well. We never had a problem where that is concerned.
How are customer service and support?
They are pretty good at what they do. Those guys fix whatever the problem is. We just kind of plug it in and leave. We don't look back at it again.
Which solution did I use previously and why did I switch?
We previously used HPE. We had to upgrade because our previous platform was end of life.
How was the initial setup?
The initial setup was pretty straightforward. The guys knew what they're doing and I have a technical team to assist as well.
What about the implementation team?
HPE did the deployment for us. Their onboarding process is pretty good.
What was our ROI?
We have absolutely seen a return on our investment. I don't have numbers offhand, but the organization has certainly grown significantly as a result of the kind of platform that we have deployed.
Which other solutions did I evaluate?
All of the tier one vendors were on there: Dell EMC, etc. From a perspective of price point, performance, and integrity, we felt that HPE gave us the best value.
What other advice do I have?
It's not necessarily about the price. The price is certainly an important factor, but what the solution does and how it supports you is even more important than price.
Our biggest lesson was that we need to do our homework and make sure that we're going with a vendor that can support us in the long term.
I would probably rate this as eight and a half out of ten. It does what it's supposed to and does that very well, even if there are areas to improve on. More integration with cloud would be great. But what it does, it does very well.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Helps to save time but pricing is expensive
Pros and Cons
- "The most valuable feature for me is the solution's availability."
- "HPE 3PAR StoreServ's pricing could be cheaper."
What is our primary use case?
I primarily use the product for self-storage.
What is most valuable?
The most valuable feature for me is the solution's availability.
What needs improvement?
HPE 3PAR StoreServ's pricing could be cheaper.
For how long have I used the solution?
I have been using HPE 3PAR StoreServ for about four years.
What do I think about the stability of the solution?
I rate HPE 3PAR StoreServ's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability an eight out of ten. It has ten users.
How was the initial setup?
I rate the tool's deployment a five out of ten. It was completed in a few days. You need one resource to handle the deployment.
What about the implementation team?
A reseller helped us with the deployment.
What was our ROI?
We have saved time with the tool's use.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing an eight out of ten. It is expensive.
What other advice do I have?
I rate HPE 3PAR StoreServ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
HPE 3PAR StoreServ
November 2024
Learn what your peers think about HPE 3PAR StoreServ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Storage Infrastructure Engineer at Cambridge Health Alliance
Full featured, great support, and easy to use
Pros and Cons
- "HPE 3PAR StoreServ is easy to use, fully featured and has a great graphical user interface."
- "The configuration and flexibility should improve."
What is our primary use case?
We use HPE 3PAR StoreServ for all the storage needs for the hospital I work at.
How has it helped my organization?
HPE 3PAR StoreServ has improved our organization from its ease of use and high availability.
What is most valuable?
HPE 3PAR StoreServ is easy to use, fully featured, and has a great graphical user interface.
What needs improvement?
The configuration and flexibility should improve.
For how long have I used the solution?
I have been using HPE 3PAR StoreServ for approximately seven years.
What do I think about the stability of the solution?
I have found the stability to be very high.
What do I think about the scalability of the solution?
HPE 3PAR StoreServ is scalable but it has limits.
We have approximately 5,000 users using this solution across all departments. The solution is being extensively used in our organization.
How are customer service and support?
The vendor support is very helpful.
How was the initial setup?
The configuration is difficult but we had help from HPE 3PAR StoreServ. The whole process of the implementation took approximately one week.
What about the implementation team?
We used vendor support to help us with the implementation of HPE 3PAR StoreServ. The representative was excellent.
We have one administrator that does the maintenance and upgrades of the solution.
What's my experience with pricing, setup cost, and licensing?
The licensing cost for HPE 3PAR StoreServ is expensive.
Which other solutions did I evaluate?
We have evaluated the IBM FlashSystem solution and we are switching everything over from HPE 3PAR StoreServ.
What other advice do I have?
My advice to those wanting to implement this solution would be to find a good reseller who has expertise in HPE 3PAR StoreServ.
I rate HPE 3PAR StoreServ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at ON Semiconductor Phils. Inc.
Fast, reliable, and provides disaster recovery for our database-related storage
Pros and Cons
- "Remote-copy provides high availability and disaster recovery for the connected clients."
- "The cloud-based monitoring Infosight would be better if users are automatically enrolled in the cloud/group based on the configuration or information gathered or uploaded on the internet."
What is our primary use case?
We have deployed HPE 3PAR systems on all database-related storage including MSSQL and Oracle. All of the SQL databases are running on VMware, and the database-related storage is mounted as RDM. The Oracle database is mounted directly to HPE 3PAR with remote-copy enabled.
How has it helped my organization?
HPE 3PAR provides fast and reliable storage for our critical systems like the database (MSSQL and Oracle). It also improved the availability of the system and at the same time provides a Disaster Recovery solution by using the remote-copy feature.
The adaptive optimization is also a factor in maximizing the capability of the system.
What is most valuable?
The most valuable features of this solution are Remote-copy and Adaptive Optimization.
Remote-copy provides high availability and disaster recovery for the connected clients.
The Adaptive Optimization provides tiering and optimizes the storage requirement of the client based on its load from time to time.
What needs improvement?
The cloud-based monitoring Infosight would be better if users are automatically enrolled in the cloud/group based on the configuration or information gathered or uploaded on the internet.
The auto-discovery of the system is not easy for first-time users.
For how long have I used the solution?
I have been using this solution for 5 years.
What do I think about the stability of the solution?
This is one of the best solutions if you want to have a stable and highly reliable system.
What do I think about the scalability of the solution?
This is a highly scalable system.
How are customer service and technical support?
Technical support assisted us with a smooth and fast installation.
Which solution did I use previously and why did I switch?
Previously we were using HP EVA but since this is an old solution, we wanted to upgrade. We wanted to try a newer solution with almost the same features, like HPE 3PAR.
How was the initial setup?
The initial setup for this solution is indeed straightforward, although HP will not allow non-HP engineers to do the initial setup.
What about the implementation team?
The implementation was completed by an HP engineer through the vendor.
What's my experience with pricing, setup cost, and licensing?
The cost is reasonable given that the licensing is all included once you purchase it.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
The setup is pretty straightforward but HP only allows their engineers to do the setup. This gives us peace of mind for the setup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Operations Manager at ACCC INSURANCE COMPANY
Workloads have improved in performance
Pros and Cons
- "We have our backups set up to replicate between two sites, then we also have our storage set up to replicate between two sites."
- "Scalability is incredible. We have a single server cabinet today, but we can grow it to as many cabinets as we need."
- "Sadly, the support from HPE has not been all that great. It is tough to get a tech out or get a response from some of the techs that we have."
What is our primary use case?
We are using 3PAR for production workloads, processing insurance policies and claims, file shares, and storage.
It has been performing well so far. We have had a few hiccups on the configuration side, but we have been working with HPE on them. For the most part, the product has been pretty seamless.
How has it helped my organization?
It had our organization start to think like an actual organization. A lot of stuff came out where the management of our workloads has improved dramatically.
We have gotten out of the mindset of physical is better; virtualization has taken hold and is starting to take off. We are going through the process of consolidation to 100% virtual. It has been incremental growth over a short period of time.
What is most valuable?
I live in Houston, so disaster recovery (DR) is very important, and the site-to-site replication is huge. I love that feature. We have our backups set up to replicate between two sites, then we also have our storage set up to replicate between two sites. The next piece would probably be to stack on a synergy appliance and be able to get our compute layer replicated between the two sites as well, which would round out that whole DR scenario.
What needs improvement?
What appeals to me is having mobile functionality. There is a vendor portal for 3PAR for whatever you want to purchase. I would like to see something from an administrator's standpoint, as opposed to having to go to a web browser, where you get a ping on your phone which says, "Your license is coming up for renewal," or, "You have a drive that is bad," in conjunction with stuff, such as InfoSight.
This is something which provides value back to me, because then I am not having to constantly babysit my vendors and say, "When do I have renewals coming due?" It is tough to get vendors who engage with you on that level. They go back and say, "Just a heads up, but these are what are coming due." Maybe they can backfill that with a mobile app.
My admins like having this functionality and direct integration, where it is like, "I need to do this, this, and this." If they could do it all from their phone that would be better. Though, sometimes it is tough, because of tiny phones, and all there is to use is a web browser. It can be hard to read on a smaller screen. If it is a mobile app, maybe it could be finessed into something where basic tasks could be done.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
After we got past all the hiccups with the conditional configuration, the stability has been rock solid. I like the simplicity of it. We do not have to fidget with it a whole lot once we have it set up correctly. It has been stable and performs well, so I have no complaints whatsoever.
What do I think about the scalability of the solution?
Scalability is incredible. We have a single server cabinet today, but we can grow it to as many cabinets as we need.
How is customer service and technical support?
We go through a third party. We did not use HPE tech support unless we need to escalate an issue.
Sadly, the support from HPE has not been all that great. It is tough to get a tech out or get a response from some of the techs that we have.
How was the initial setup?
I was not involved in the initial setup. When I came onboard, the product was already in the environment.
What was our ROI?
We have already seen ROI. We have had it in the environment for about three months. It has been absolutely tremendous. Workloads have improved in performance. We do not have a lot of the same struggles that we used to.
It is stable. It does what its supposed to. You can feed it compute and storage as you need to. Whereas with our standard DL380 and ML350 servers, once you get to a certain point, that is as big as you can get. With this product, you can throw another shelf of storage or blade at it and grow it as much as you need to.
As our workloads have increased, we have been able to finesse those into a good size to where they are valuable for us.
What's my experience with pricing, setup cost, and licensing?
We had to go back and purchase iLO licenses and brocade switches for the flex fabric to have a complete solution.
Which other solutions did I evaluate?
Our organization looked at NetApp and Pure Storage. Pure Storage was just too expensive. NetApp was good, but they did not have anybody familiar with the NetApp configuration.
Our biggest requirement was ease of use. HPE seemed to have all the pieces that we needed, and it easy enough to get somebody trained up on how to manage it.
What other advice do I have?
Understand your needs first. If you do not have a need for a highly technical solution, or you have workloads which are not high-performing. 3PAR is a perfect fit.
Understand your environment. Know what you are getting into. Research the different tools which are out there. Make sure that it is a good fit. It is nice to have the high performance stuff, but if you do not have high performance workloads, keep it simple and 3PAR is simple for us.
Most important criteria when selecting a vendor: Our biggest requirement was ease of use. Scalability was another. We can scale it up pretty much as big as we need to. Those were the two biggest criteria.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Project Development Engineer at a manufacturing company with 1,001-5,000 employees
You can mix SSDs with running and slower drives, minimizing cost but maximizing storage
Pros and Cons
- "Being able to provision drives on demand, as opposed to populating a whole stack of drives and not using them. In the latter scenario, you are locking your money in, you don't get a return on investment. On the fly, you can build up your storage as needed, so that's a very good feature."
- "You can have SSD drives, fast disk drives, and slower drives, redundancy between drives, and hot-swappable drives on the SSDs, the faster hard drives, and the slower drives."
- "From a single panel, I can see the performance of my service, my network, and my storage."
- "It would also help if they integrate current technologies, newer technologies, and more efficient technologies, as time progresses. For example, integrate the fourth level of NAND devices."
What is our primary use case?
The primary use case for 3PAR would be security video recording, and the security video is used for multiple purposes. In the healthcare environment, it will be used for real-time locating, patient wandering, infant abduction, asset tracking, and staff duress.
Taking it to the next level of healthcare, in pharmaceuticals one has to keep track of the production and movement of products and retain those records for a period of two years, as per federal regulations. So now, we need multiple levels of storage: immediate storage, short-term, and long-term, with the data being kept for up to two years.
In these scenarios, 3PAR is an ideal solution, and we've had a lot of success because of its capabilities and the different types of storage. You can mix SSDs with running drives and slower drives for longer-term storage, minimizing your cost but maximizing your storage. And you can also evolve storage as needed. You can increase the amount of storage by adding in drives on the fly, as the need arises. 3PAR provides a very ideal solution for some of my customers.
How has it helped my organization?
It gives organizations a single point of storage and single point of backup. I would call it a "single repository" of all your data with a good archiving system. Those are the biggest benefits I see.
What is most valuable?
There are lots of valuable features, so it's difficult to isolate a few. Number one, being able to provision drives on demand, as opposed to populating a whole stack of drives and not using them. In the latter scenario, you are locking your money in, you don't get a return on investment. On the fly, you can build up your storage as needed, so that's a very good feature.
The second one is the mixture of drives. You can have SSD drives, fast disk drives, and slower drives, redundancy between drives, and hot-swappable drives on the SSDs, the faster hard drives, and the slower drives. This is a huge advantage as opposed to some other systems out there.
And of course, there are plugins and compatibility with the standard HPE hardware and it gives you a single panel to view the performance of your devices. From a single panel, I can see the performance of my service, my network, and my storage.
What needs improvement?
I would like to see them lower costs.
It would also help if they integrate current technologies, newer technologies, and more efficient technologies, as time progresses. For example, integrate the fourth level of NAND devices. I believe at the moment we have third-level NAND load-leveling in place. I know these devices are around the corner. In the not too distant future, they should add these types of drives in there. That will give us much faster access. Hopefully, in time, we will replace the spinning hard drives with SSDs only, and the different types of SSDs.
What do I think about the stability of the solution?
Hot-swappable drives and built-in redundancy gives stability to the solution.
What do I think about the scalability of the solution?
Being able to add drives on the fly gives the solution scalability.
Which solution did I use previously and why did I switch?
Most of my projects are large P3 (public-private partnership) projects, where we do design, build, and maintenance of a facility for up to 20 to 25 years. We then return it to the client with another 10 years of service. So, upfront, I have to decide what solutions to put in there that will give me the minimal refresh over a longer period of time. I have to weigh the pros and cons of how much I spend upfront and what my maintenance cost will be over time. That's where the 3PAR solution is a good solution for me. It gives me fewer refreshes over a period of time and yet, at the end of the contract, I can still return it to the client with another 10 years of service.
My clients rely on me for evaluating vendors. One of the things I do is take the data sheets from multiple suppliers, compare them, see what is the best fit for the client and then, of course, use my own judgment and experience with my other clients on the given product. Fortunately, 3PAR has been a good product, so, I have no hesitation in recommending it and moving forward with it.
How was the initial setup?
My involvement is primarily in the initial design of the system. I'm not involved with the actual setup. I will engage vendors recommended by HPE, or HPE-authorized vendors, to do the setup for me.
What other advice do I have?
Go out, do your research first on the different products that are out there and make the judgment for yourself. The information is out there.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
Machine Learning Engineer at Tata Consultancy
Has good stability, performance and online upgrades
Pros and Cons
- "The most valuable feature of HPE 3PAR StoreServ is its online upgrades."
- "The solution’s customer support could be improved."
What is our primary use case?
Whenever new cars are manufactured and tested in the field, that data is picked up via laptop and stored in the solution's storage arrays.
What is most valuable?
The most valuable feature of HPE 3PAR StoreServ is its online upgrades.
What needs improvement?
The solution’s customer support could be improved.
For how long have I used the solution?
I have been using HPE 3PAR StoreServ since 2021.
What do I think about the stability of the solution?
HPE 3PAR StoreServ is a stable solution.
I rate HPE 3PAR StoreServ an eight out of ten for stability.
How are customer service and support?
The customer support team doesn't know the answers to the problems, and they cause delays. All the tickets, including a high ticket, always go to their L1 support before going to L2 and L3, which is not expected. I have to call a very senior SME eventually, and then they would really start working on the issue, which causes delays most of the time.
How would you rate customer service and support?
Neutral
How was the initial setup?
The solution’s initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
HPE 3PAR StoreServ is an expensive solution.
What other advice do I have?
I would recommend HPE 3PAR StoreServ to other users because it has good stability and performance.
Overall, I rate HPE 3PAR StoreServ an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: customer/partner
jmitchell@natbankmw.com at NBM
A tier-1 storage system that offers rapid and automated provisioning
Pros and Cons
- "The features which are most valuable are the availability of the system and the management."
- "We do see room for improvement, especially in regard to expanding the defined storage areas."
What is our primary use case?
This solution hosts our core banking system. Mostly everyone in the bank uses it — about 1,000 users.
What is most valuable?
The features which are most valuable are the availability of the system and the management.
What needs improvement?
We do see room for improvement, especially in regard to expanding the defined storage areas.
The alerting system could also be improved. If there are issues with the system, it's supposed to send emails and SMS alerts — this could be improved.
For how long have I used the solution?
I have been using this product since 2017 — about five years.
What do I think about the stability of the solution?
It's very stable. It has never broken down.
What do I think about the scalability of the solution?
It's scalable. Only now it has reached end-of-life.
How are customer service and technical support?
The technical support is very good.
Which solution did I use previously and why did I switch?
We were working with an HPE storage called HPE EVA. We switched over to HPE 3PAR StoreServ because EVA's technology was end-of-life.
How was the initial setup?
The initial setup was complex because we didn't have experience with it.
What about the implementation team?
We had a consultant set it up for us. It took about a month.
What's my experience with pricing, setup cost, and licensing?
This solution is expensive. We pay every year for support. It's a lump sum because we pay for data center support services, and everything is included in one.
Which other solutions did I evaluate?
Currently, we're looking at HPE Primera and Nimble Storage.
What other advice do I have?
It's a very good system, especially the All-Flash system. That's quite good. The only downside is the price — otherwise, the product is perfect. Overall, on a scale from one to ten, I would give this solution a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free HPE 3PAR StoreServ Report and get advice and tips from experienced pros
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Updated: November 2024
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