HPE StoreOnce Reviews

• Faster backup and restore process
• Data de-duplication mechanism

With D2D2T appliance, and backup jobs reconfiguration we are reducing the backup tapes count. The appliance offers a fast backup and restore process, and a data replication mechanism to a remote site location. This ensure data center backups disaster recovery.

• Data capacity graphical interface

I've used it for three years.

No issues during the deployment.

No issues encountered.

No issues encountered.

10/10.

10/10.

This is the first solution we have implemented.

It was straightforward, because we had chosen the right template for our needs and all the connectivity was prepared before the device was on site.

It was implemented through the local HP support team. They provided us with excellent support and knowledge of the product technology.

Always follow the vendors best practice and guidance to avoid any problems.

The product is primarily used for recovering data, backup storage, backup solutions, and, in some cases, virtualization.

The product is stable.

The scalability is very good.

Technical support is okay.

It's all pretty perfect. There are no missing features. 

The solution could always be less expensive. 

The initial setup is difficult. 

I've used the solution for one to two months. 

The product is stable. There are no bugs or glitches. it doesn't crash or freeze. It's reliable and the performance is good. 

The product can scale if you need it to.

We have 50 or 60 clients using the product.

Technical support is pretty good. We are satisfied with the level of service we got. 

Neutral

The initial setup is quite complex and difficult. It's not simple or straightforward. 

The last time I implemented the solution, it took me an hour or two to deploy.

The product could be more affordable. We typically order the license before we begin with the installation.

I didn't use it for myself. I just sell them to clients.

I would rate the solution a seven out of ten overall.

Using virtual tapes, we can accelerate the backup/recovery of our solutions.

The CIFS share service performance is really poor; it is a nightmare. Instead of CIFS we prefer to use NFS.

When presenting CIFS shares to Linux hosts and I tried copying a huge quantity of files, performance was so slow, terribly slow... This was not an issue when I used NFS. Fortunately, I'm not the only one with this problem: http://www.v-strange.de/index.php/hardware/14-cifs-performance-problem-on-hp-storeonce-systems. Fortunately, too, it seems to be a firmware matter. I'll be looking to solve that problem.

I have been using it for 14 months.

I have not encountered any deployment or scalability issues. The product is really stable.

Technical support is great! No problem; fast solutions.

Initial setup was so easy, really easy.

We implemented it through a vendor; it was a smooth deployment.

To be honest, the product is expensive to acquire and costs have been growing since then.

It is at the top of its class, in my experience.

It's a great product but it is really expensive. Expanding its capacities is sometimes more expensive than buying new storage.

The features my clients appreciate more is the deduplication ratios. It's amazing. That technology can put tons of TBs in a fewer space.

The benefits are clear. They need to store their backups in a single space with this feature of deduplication, compression. The administration is so easy for them and the integration with their backup application they are using, like Data Protector, are so transparent.

The licence procedures: There is a team for the deployment and there's a team for the licence, but they don't communicate with each other. That's an issue for us.

My customers don't have any issues, important issues, with StoreOnce.

It's not necessary to scale the smaller equipment, and we haven't had to scale the larger equipment as our customers aren't there yet.

HPE have better support - hardware and software - compared to the competition. They appreciate it so much. Their response time is so good.

Complex for a technician is not an issue because it's very clear. Putting the StoreOnce in production is transparent for a technician who has a sense of knowledge and basically operating systems knowledge too.

We start up the equipment and we need to put the licence number and the serial number of the equipment but I had a problem with that. It is not clear which serial number we need to use. I had a problem with a client who used one serial number but that serial number wasn't the correct one. We needed to open a case for re-licensing the equipment. It takes about two weeks to put in the licence. It's not OK for us, for the client. It's the only issue I have with the StoreOnce.

Compression and replication are the features of this product that are the most valuable to me.

We moved from MSL and VSL, building a number of virtual libraries with different LTO formats and removing hundreds of physical tapes that we replaces with virtual replicated tapes.

I would like to see improvements regarding segmentation or the size limitations per library.

I have used this solution for 15 months.

Segmentation was one of the requirements. The HP team promised us that it is possible, but it wasn't available.

Technical support is excellent.

We previously used MSL and VSL, and we moved to this product because it supports virtualization (D2D).

Initial setup was very simple.

We implemented it in-house. I think the solution was easy to implement using HP Data Protector 8.01 at the beginning. The tricky part is the upgrades. I recommend upgrading the FW to latest the stable release before configuring.

The price is good.

If you are going to replicate, buy the two-way license.

I recommend this product.

The deduplication and the savings you get from that. We actually get a better performance with the source-side deduplication with catalyst store.

It sends less traffic over the network when you use the catalyst store, so it causes less congestion on the network.

Maybe when we do restores for Veeam, the way it has to re-hydrate all the deduplicated data, if there's a way to speed that up that would be a good feature, some kind of algorithm or something.

It's stable enough for our backup product. There's a couple of issues with the CIFS we were using with Veeam, but we're trying to use the catalyst stores now that Veeam 9 came out, and it seems to be working better so far, but we just started doing that like a month ago, so we're still in the testing phase.

It's good. You can scale out if you have the money and you can add a lot to it.

They've actually got really good tech support. If you have to do an upgrade, they do a remote session and they'll guide you through it.

We were using VLS, which was an HP product. It was basically a virtual tape library, and just basically straight to tape. They weren't performing well, and it was actually really slow.

That was before my time, so I'm not sure.

The only problems I ever saw was with the CIFs was the performance but like I said, we're trying to do the catalyst now. It's a required deduplication, and say your backup software doesn't do it or your backup software doesn't perform that great with deduplication, I'd look at StoreOnce, because it does all the deduplication on the backend.

It provided us help at a time when we needed a lot of storage quickly. It provided us that storage and it was really easy to deploy. Needless to say, we were very happy with that.

We're actually not happy with StoreOnce because we had to delete our backups three times. HP support was unable to recover them. We can't even log in to fix the problem ourselves. There was no indicator or any type of system alert that we would not be able to recover the files. We only figured that out once we couldn't backup anymore. When we tried to do a restart, it was not accessible.

We've had no issues with deployment.

The stability improved as they released updates and patches for the software.

It's a good product to scale out because we can just buy more appliances and then we'll easily have more space.

Technical support is OK. When we determined that we couldn't recover the data in our StoreOnce, HP support said we should copy everything to another StoreOnce while fixing the defective one. We didn't have a spare StoreOnce, so this suggested fix was disappointing.

We used ArcServe GPT, but we didn't have enough space for traditional servers and ProLiant disks.

The initial setup was straightforward. That's the idea of the product -- straightforward to implement.

We wanted to restore the files we backed up, and on three occasions we were not able to, and this got us in a lot of trouble, so I don't think I will take this risk again. Use something else.

We just put two StoreOnce appliances in our data center. They provide me with everything in one box and I don't need to worry about other equipment.

We can focus on things more important than performing backups. It has everything we need and I think we've made a good decision.

We want to be able to use Resource Monitoring and Control (RMC), but that won't come until the next version of the StoreOnce software. Now we're using Data Protector.

It's been up and running now for four months and we haven't had any issues.

I just say I need X terabytes and I'm done. At the moment, we have around 150TB and we expect to grow because we're going more and more to video. We have four newspapers and an online presence with videos embedded in our stories.

We were using a very old backup platform with tapes and an older version of Data Protector. We upgraded Data Protector and bought StoreOnce.

I think you just have to experience it. You'll see that companies that use it have a good experience with it.