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it_user523170 - PeerSpot reviewer
Security And Audit Analyst at a financial services firm with 1,001-5,000 employees
Real User
It allows us to set up the security to determine what it gets to do on the mainframe and what it does not get to do.

What is most valuable?

For me, the most important features are its interfaces with RACF and how we can set up the security to allow and disallow who can get to it, who can use it; and then what MQ gets to do on the mainframe and what it does not get to do, basically.

How has it helped my organization?

Our organization uses it a lot to interface applications that are outside the mainframe with applications on the mainframe, or to CICS, items like that.

It helps meet that threshold between what do the application people want to do – because they want to do everything now on GUIs and outside applications – and be able to have the security of the data living on the mainframe and how they get to it. It's the go-between between those two worlds.

There are probably dozens of ways we are using MQ to better connect across cloud, mobile, and devices, but it's mostly the fact that they are setting up stuff and then they use the MQ as the go-between between the distributed world and the mainframe. That's mostly what it's being used for.

What needs improvement?

Sometimes the applications people don't really understand MQ. For example, we had somebody set up a call through MQ and they ended up making dozens and dozens of calls when they only really only needed to do one. They don't understand how MQ really works, and how it pulls the data and then distributes it back to them, etc.

I think the application people understand that MQ can do it, but they don't really understand the mechanics behind it. They need to be better educated; how to use MQ, get the data that they need, and not cause conflicts.

At the level of the application development people, there needs to be more communication, more information that they have so they understand, because, in essence, what you're using MQ to do is to go to the mainframe and get things. They're so used to their Windows environment, and they don't really understand how MQ grabs that data, and what the mechanics are behind the scenes. And I think that the applications people need to better understand it. Or else something put into MQ so that it is more obvious to them. They don't know what to ask for. They just know, "We're going to go against this data" and they don't know the difference between the different types of security they can set up. The different access and the different classes. We use different classes in RACF; they have no clue what a class is.

There either needs to be better education on there, and or some tools built into MQ that helps them know what to ask for.

What do I think about the stability of the solution?

I have a very high impression of the stability of MQ; we haven't had any problems with it. MQ has been very stable. I think we've had it go down once since I've been here, but it was due to something somebody screwed up somewhere else, not MQ's fault.

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What do I think about the scalability of the solution?

So far, we haven't had any scalability problems either, but we're only about a year and a half into this.

How are customer service and support?

I have not had to use technical support. I've had to use IBM technical support because of some issues, but I never had to talk to the MQ people. We have an MQ rep on site and he handles that stuff.

Which solution did I use previously and why did I switch?

I was involved in the decision process of how we were going to use RACF, and what they were going to set up to do their calls, but they decided they were going to use MQ. I was actually called in as a RACF specialist to help get that interface going.

What other advice do I have?

Before you implement it into RACF, really investigate the classes and how you're going to set those up, and make sure it's clear with the application development folks. Especially if you're trying to test QA and production separately, it's really important how those classes are set up, and how you set up the instructions for those guys.

The most important criteria for me when selecting a vendor to work with are stability, technical support, obviously the more customers they have in a similar type of field; that's probably what's most important to us, generally.

So far, we've had good luck with it. It seems to be working and it seems to be very stable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Guirino Ciliberti - PeerSpot reviewer
Data Governance & Lineage Product Manager at Primeur
Real User
Robust, reliable, and responsive
Pros and Cons
  • "IBM HQ's stability is great - we send six million messages a day, and we're very satisfied with HQ's ability to handle that volume."
  • "IBM HQ's scalability isn't the best."

What is our primary use case?

I use IBM HQ to communicate with subsystems within our plants e.g. the supply chain.

For how long have I used the solution?

I've been using IBM HQ for eight years.

What do I think about the stability of the solution?

IBM HQ's stability is great - we send six million messages a day, and we're very satisfied with HQ's ability to handle that volume.

What do I think about the scalability of the solution?

IBM HQ's scalability isn't the best.

How are customer service and support?

IBM's technical support is great.

How was the initial setup?

The initial setup was straightforward and took around half an hour.

What about the implementation team?

We used an in-house team and a system integrator.

What other advice do I have?

I would absolutely recommend IBM HQ to others as a very robust, reliable, responsive product. I would give IBM HQ a rating of nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM MQ
January 2025
Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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reviewer1662720 - PeerSpot reviewer
Yapı Kredi şirketinde Application Infrastructure Manager at a financial services firm with 10,001+ employees
Real User
A robust solution with an easy setup and comparatively good performance
Pros and Cons
  • "The solution allows one to easily configure an IBM MQQueueManager."
  • "It would be nice if we could use the cluster facilities because we are doing active/passive configuration use."

What is most valuable?

The solution allows one to easily configure an IBM MQQueueManager. It's very easy and demonstrates comparatively better performance than that of other products. It is very good and makes it impossible to lose a message. These are very important advantages of the solution, but the greatest one is its robustness. 

What needs improvement?

It would be nice if we could use the cluster facilities because we are doing active/passive configuration use. Maybe we could implement them in cluster scenario and use the active/active nodes.

For how long have I used the solution?

We have been using IBM MQ for around 20 years.

How was the initial setup?

The onboarding processes and setup are very easy. 

What other advice do I have?

We solely make use of IBM MQ and are an MQ customer. 

I rate IBM MQ as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1310736 - PeerSpot reviewer
Manager Specialist Platform (Java) at a tech consulting company with 10,001+ employees
Real User
Backup queue concept and topics are unique features, but throughput could be better
Pros and Cons
  • "It also has a backup queue concept and topics, features that I have not seen anywhere else. I like these features very much."
  • "It could provide more monitoring tools and some improvement to the UI. I would also like to see more throughput in future versions."

What is our primary use case?

We use it for data integration.

What is most valuable?

It's very stable. 

It also has a backup queue concept and topics, features that I have not seen anywhere else. I like these features very much.

What needs improvement?

It could provide more monitoring tools and some improvement to the UI. I would also like to see more throughput in future versions.

For how long have I used the solution?

I've been dealing with IBM MQ for the last six months.

What do I think about the scalability of the solution?

It's scalable. It's not for every use case, but you can scale it.

We have about 50 users of IBM MQ.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The setup is between straightforward and complex. It's not as straightforward as Apache ActiveMQ.

What about the implementation team?

We did the setup.

Which other solutions did I evaluate?

I like Kafka more. MQ is number-two compared to Kafka.

What other advice do I have?

It's a good product but I think it's too costly. That's one disadvantage because there are already many open-source products, like RabbitMQ, Kafka, and ActiveMQ. If you really need a solid MQ solution then go with IBM MQ. If you don't need such a robust solution then you can go with any of the other solutions.

I would rate IBM MQ at seven out of 10. It has less throughput.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user632673 - PeerSpot reviewer
Technical Manager at a healthcare company with 10,001+ employees
Real User
It is robust. Its dependability and reliability are its most valuable features.

What is most valuable?

The most valuable feature of IBM MQ is that it is robust. Its dependability and reliability are its most valuable features.

How has it helped my organization?

It has allowed us to take applications that would not normally be able to communicate, to be able to talk to each other.

What needs improvement?

I would like to see more integration into the security back end.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It’s very scalable.

How are customer service and technical support?

Technical support is OK. Quicker escalation would make it better.

Which solution did I use previously and why did I switch?

This was the first solution of this type and it was the one that was the best fit.

What other advice do I have?

It's very stable and it's pretty straightforward. It just needs some more integration features to make better.

The most important criteria for me when selecting a solution is that it meets the needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user631695 - PeerSpot reviewer
Systems Programmer at a financial services firm with 1,001-5,000 employees
Real User
The messaging and the security are the most valuable features.

What is most valuable?

The messaging and the security are the most valuable features. We can find everything in queue, because that's the basis of our business.

How has it helped my organization?

It is hard to say how it has improved the way my organization functions because it's been here since the beginning. I'm not sure I have an answer.

What needs improvement?

Right now, I can't think of anything that needs improving.

What do I think about the stability of the solution?

Stability is great. We have not had any issues recently. Version 7 was a tough one, but since then, they've improved it.

What do I think about the scalability of the solution?

Scalability is great. We use it on Unix, Linux, z/OS, Windows, everything.

How are customer service and technical support?

We use technical support, the PMR, all the time and it's great. It's usually really quick.

Which solution did I use previously and why did I switch?

It was too long ago; it wasn't my decision to switch.

How was the initial setup?

I was involved with the initial setup. It wasn't quite straightforward because the original versions used CICS and that was a little tricky sometimes. But, then they went and made the agent as part of the package of using the CICS.

What other advice do I have?

Go for MQ. It will solve your problems for interconnectivity and just whatever you need to do; scalability wherever you need to go.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user631680 - PeerSpot reviewer
IT Engineer Manager at a wellness & fitness company with 10,001+ employees
Real User
High availability and workload balancing are the main two valuable features. Lately, it hasn't been that stable.

What is most valuable?

There are a lot of valuable features, such as high availability, and workload balancing. Those are the main two.

How has it helped my organization?

It allows different applications to communicate with each other.

What needs improvement?

I'd definitely like to see a more-stable high availability feature.

There is a feature that is in beta right now which synchronously writes messages to another server. That's something that we'd like to see, just for the stability.

For how long have I used the solution?

It's been there for a while. We've had it for over 15 years.

What do I think about the stability of the solution?

Lately, it hasn't been that stable. We're using multi-instance queue managers and we're having a lot of issues with storage and that affects the availability of the queue manager.

What do I think about the scalability of the solution?

Scalability is pretty good.

How are customer service and technical support?

Support has been good so far. We submit a lot of PMRs and we usually get pretty good response.

Which solution did I use previously and why did I switch?

I didn't make the decision to invest in this product. There was someone before me that decided.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

Definitely read the manual before you do anything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user631698 - PeerSpot reviewer
Technical Engineering at a retailer with 10,001+ employees
Vendor
The asynchronous messaging and assured delivery are valuable features

What is most valuable?

The asynchronous messaging and the assured delivery are the most valuable features because your data needs to make it through from one app to the other, and you don't want to lose it.

How has it helped my organization?

It's multi-platform, so we can go between mainframe, Unix, Windows, different platforms, and we can have applications send data using the messaging.

What needs improvement?

I really can't think of anything that needs improvement. For our company, it does what we need it to do.

The price is always an issue. Like anything you buy, you want the best deal. We are retailers, so we are always looking at costs. I am sure every company does. It would be nice if the message security and file transfer weren’t an extra cost. But I suppose if you want a deluxe of anything, you will need to pay.

For how long have I used the solution?

We've had it for 20 years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's very scalable.

How is customer service and technical support?

We don't have to use support very often, but they are responsive.

How was the initial setup?

I was not involved in the initial setup.

What other advice do I have?

Implement it. It's pretty easy and straightforward.

I don't do the vendor selection, but I get involved a little bit. When selecting a vendor, I would want ease of administration and installation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: January 2025
Buyer's Guide
Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.