- Clustering
- Multi-instance
Service Delivery Consultant at a computer software company with 10,001+ employees
No loss of data is a key feature for our customers
Pros and Cons
- "Clustering is one of its most valuable features."
What is most valuable?
For how long have I used the solution?
I have worked with IBM MQ for three to four years.
What do I think about the stability of the solution?
The stability and performance are good and our customers are happy with these aspects. In my years working with it I haven't seen many issues, and with the type of support IBM provides, it has been fine.
How are customer service and support?
I have been in contact with IBM support many times. I am satisfied with the support.
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How was the initial setup?
The initial setup is straightforward. It's not very complex.
What's my experience with pricing, setup cost, and licensing?
Most of our customers are quite happy with the solution but they have an issue with the cost. They want to move to cheaper solutions.
What other advice do I have?
The best advice I can give is that it provides stability and performance and there's no loss of data. That is most important for our customers. The data will never be lost.
It is used by large enterprises.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
IT Architect Mainframe at a financial services firm with 1,001-5,000 employees
It provides standardization in terms of messaging.
Valuable Features
One of the most valuable features is the standardization in terms of messaging; if you have MQ, you probably can talk to anybody. That's one thing: its compatibility. The other one is its stability.
Improvements to My Organization
It has improved my organization in many ways. As I’ve mentioned, it's sort of the standard in the market. If you use MQ, you probably can talk to anybody in the market. We also use IBM Integration Bus and they integrate well.
Room for Improvement
I would like to see them continue to improve the security features to make sure messages are both posted and delivered properly.
Stability Issues
For the most part, it is stable. Sometimes, we have issues, but they are internal issues.
Scalability Issues
On the mainframe, it scales quite well. We're happy because it uses the mainframe's best qualities.
Customer Service and Technical Support
Technical support is average. In terms of efficiency and response time, it's average, comparable to any other vendor. It isn’t better than anybody else that we know.
Other Advice
It's a good product. Don't complicate things. Try to stick to the, let's say, out-of-the-box solutions. Don't be too creative. MQ is about sending messages; it doesn’t incorporate any logic at all.
When selecting a vendor to work with, the most important criteria is that it has to be a strategic vendor for my company to begin with. We have had a mainframe for a long time, so that's quite natural.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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