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reviewer1753083 - PeerSpot reviewer
Sr. Middleware/Data Specialist at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Assists greatly with our applications and has great message processing
Pros and Cons
  • "Assists with our apps and has great message processing."
  • "Customer support response times could be improved."

What is our primary use case?

Our use case for MQ is for unlimited processing. I'm a solutions architect. 

What is most valuable?

This is a good and stable product, It assists with our applications and has great message processing with zero loss of messages.

What needs improvement?

Customer support response times could be improved. 

For how long have I used the solution?

I've been using this solution for seven years. 

Buyer's Guide
IBM MQ
November 2024
Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Customer service is good although they ask for a lot of information that is time-consuming and slows down the process. I'd like to see some improvements in that area. 

How was the initial setup?

The initial setup is very easy. Deployment took a few hours and required a three-person team to implement. 

What other advice do I have?

I recommend this solution and rate it eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Sr. System Architect at a tech services company with 1,001-5,000 employees
Consultant
IBM Websphere MQ is a great messaging product

What is most valuable?

Its ability to transfer large volumes of data reliably.

How has it helped my organization?

I have seen in many organizations it has helped in designing great architectural solutions by helping transfer messages between different systems.

For how long have I used the solution?

5 Years

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Did not use.

Technical Support:

Did not use.

Which solution did I use previously and why did I switch?

N/A

How was the initial setup?

N/A

What about the implementation team?

Through Vendor Team. Excellent.

What was our ROI?

Very good.

What's my experience with pricing, setup cost, and licensing?

N/A

Which other solutions did I evaluate?

N/A

What other advice do I have?

It is an excellent solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM MQ
November 2024
Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1181517 - PeerSpot reviewer
Project Manager/System Architect/Senior Mainframe System Engineer/Integration Specialist at a tech services company with 51-200 employees
Reseller
Highly scalable; provides different ways to establish high availability and workloads
Pros and Cons
  • "It's highly scalable. It provides various ways to establish high availability and workloads. E.g., you can spread workloads inside of your clusters."
  • "They could integrate monitoring into the solution, a bit more than they do now. Currently, they have opened the REST API so you can get statistic and accounting information and details from MQ and build your own monitoring, if you want. IBM can improve the solution in this direction."

What is our primary use case?

We mainly use it for exchanging messages between application servers, back applications (e.g., databases), etc.

What is most valuable?

The message is delivered. This is the most important thing.

Overall, I have been satisfied with the solution's stability and scalability.

What needs improvement?

They could integrate monitoring into the solution, a bit more than they do now. Currently, they have opened the REST API so you can get statistic and accounting information and details from MQ and build your own monitoring, if you want. IBM can improve the solution in this direction.

For how long have I used the solution?

15 years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It's highly scalable. It provides various ways to establish high availability and workloads. E.g., you can spread workloads inside of your clusters.

We have 20 engineers, admins, and integrators using this solution in our company. 

How are customer service and technical support?

I would rate IBM technical support as a four (out of five) because they are a big company. If you want to get through all the technical support levels, then you need to spend some time. However, this is normal for such a big company.

How was the initial setup?

The initial setup is straightforward, but you need to take the platform into consideration. If you are talking about Linux, AIX, and Windows, then the setup is really straightforward. However, z/OS or iSeries from IBM are not so straightforward so you need to be familiar with those platforms.

It takes half a day to fully configure MQ on Windows and Linux, and a bit longer on AIX. For z/OS and iSeries, it takes about five days to fully configure their environments.

What's my experience with pricing, setup cost, and licensing?

There is a different platform price between Windows, z/OS, and iSeries.

What other advice do I have?

I would definitely recommend IBM MQ to other people who are looking to implement this solution. They are going in the right direction. Everything is really in place and can be fully obtained. For me, the solution is a perfect product.

I would rate this solution overall as a nine (out of 10).

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner and reseller.
PeerSpot user
reviewer1046859 - PeerSpot reviewer
Administrator at a healthcare company with 10,001+ employees
Real User
Stable, reliable, and scalable, and helps keep our data safe
Pros and Cons
  • "It is stable, reliable, and scalable."
  • "If they could come up with monitoring dashboards that would be good. We are using external monitoring tools, apart from our IBM MQ, to monitor IBM MQ. If we could get monitoring tools or dashboards to keep everything simple for the user to understand, that would be good."

What is most valuable?

Everything looks fine. It is 

  • stable
  • reliable 
  • scalable.

What needs improvement?

I am not involved with it at the architect level. I am providing entry-level support for the product. But perhaps if they could come up with monitoring dashboards that would be good. We are using external monitoring tools, apart from our IBM MQ, to monitor IBM MQ. If we could get monitoring tools or dashboards to keep everything simple for the user to understand, that would be good.

What do I think about the stability of the solution?

The stability looks good.

What do I think about the scalability of the solution?

The scalability is good. I don't have any issues with it.

How was the initial setup?

The initial setup is not complex. It's very simple. I didn't find any difficulty with it.

What other advice do I have?

Apart from IBM MQ, we are using IBM Integration processor. We are pretty satisfied with the product.

I would strongly recommend the solution, depending on the elements and architecture you're using. If you want to keep your data safe, I would definitely recommend using IBM MQ. We are satisfied with the service provided by IBM MQ. We don't have any issues.

I would rate it at 10 out 10. It's the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
User
It improves reliability and guarantees that messages are not lost
Pros and Cons
  • "It improves reliability and guarantees that messages are not lost."

    What is our primary use case?

    I have installed a cluster MQ in a bank using HACMP for the failover solution on AIX. I have also configured the product accordingly.

    How has it helped my organization?

    It improves reliability and guarantees that messages are not lost. This is a prerequisite for the online payment process.

    What is most valuable?

    Asynchronous messaging processing between the front-end and our legacy system using an enterprise service bus (ESB).

    For how long have I used the solution?

    More than five years.

    What's my experience with pricing, setup cost, and licensing?

    To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy.  A pricing model might be a better option.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user632757 - PeerSpot reviewer
    Analyst at a wholesaler/distributor with 1,001-5,000 employees
    Vendor
    We use it in conjunction with the integration bus for testing and development. The initial launch of the application seems slow.

    What is most valuable?

    It makes it very easy to update and define queues, look at messages, queue depth, and queue properties. We use it in conjunction with the integration bus for testing and development.

    How has it helped my organization?

    It's very handy, graphical, easy to use, pretty, and intuitive.

    What needs improvement?

    I'm not sure. I've been working with it for about two years, so I'm still learning, but I like it. I'm pretty satisfied with it. But, the initial launch of the application seems to be pretty slow. Once you're inside, it does respond pretty quickly; it's just that initial load that takes a while.

    What do I think about the stability of the solution?

    I've had very good luck with it. It's a little bit slow when you open it, but once you're inside, it seems to respond very well.

    What do I think about the scalability of the solution?

    It handles everything we have. We have multiple queue managers and broker managers running on different servers, and you can connect to multiples of them. I haven't had any issues with doing that.

    How is customer service and technical support?

    I haven't used technical support, but my group has.

    How was the initial setup?

    I was not involved in the initial setup.

    What other advice do I have?

    I would advise them to go ahead and use it.

    When looking for a vendor, I look at stability, their prevalence in the market, other companies using it, and the ability to get support for the product.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Works at a tech services company with 11-50 employees
    Real User
    Stable with good features and a responsive technical support
    Pros and Cons
    • "The solution is stable."
    • "IBM MQ is not very user-friendly."

    What is our primary use case?

    We're a service provider. My company provides services to different clients that include financial institutions in the banking sector.

    IBM MQ is used for queue messaging. I have to install and configure, the MQ features of listener channels, remote queues, and some transmit queues. We enable these as per customer requirements.

    What is most valuable?

    The solution offers very good features, including listener channels, remote queues, and transmit queues.

    The solution is stable.

    The initial setup isn't overly complex. It's pretty straightforward. 

    Technical support is very good.

    What needs improvement?

    IBM MQ is not very user-friendly. MQ needs to redesign or add some sort of user-friendly interface in order to offer better performance.

    This is a very old solution. Nowadays, some other products are designed to be much more user-friendly as compared to IBM MQ. 

    The product needs better administration.

    For how long have I used the solution?

    I've been working with the solution for three years. 

    What do I think about the stability of the solution?

    The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

    How are customer service and support?

    We've found the technical support to be very good. they tend to match the severity level of the situation. We're quite happy with the way they respond.

    How was the initial setup?

    While the initial setup is not overly difficult, the user interface is not very user-friendly. 

    What's my experience with pricing, setup cost, and licensing?

    I cannot speak to the pricing of the product. I can't say if it's overly expensive or reasonably priced as I don't deal directly with licensing. 

    What other advice do I have?

    We are an IBM partner. 

    I'd rate the soluton at an eight out of ten. For the most part, I've been pretty happy with its capabilities. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    it_user632706 - PeerSpot reviewer
    IT Specialist at a wholesaler/distributor with 1,001-5,000 employees
    Vendor
    It's easy to work with and has been stable.

    What is most valuable?

    Ease of use and ease of setup. I'm an admin type, and I can set things up from the command line, and I can set things up through a GUI. It's easy to work with.

    How has it helped my organization?

    We really haven't had any problems with it. I don't have too many positive things to say because usually, I'm in it when things break, and that's when I form my opinions. And I haven't really had to form too many opinions on MQ because it's been really stable.

    What needs improvement?

    Can't think of anything right now. There's one little part, but I cannot remember it's name.

    What do I think about the stability of the solution?

    Good stability.

    What do I think about the scalability of the solution?

    Good scalability.

    How is customer service and technical support?

    We've had good luck with the MQ people at IBM, in helping us resolve problems.

    Which other solutions did I evaluate?

    It helps to plan, and it helps to understand the product. Sometimes management doesn't understand the project, they just go, "Oh hey, it sounds nice. Let's use it." Then they try to slap it on things they don't understand.

    What other advice do I have?

    When choosing a vendor, stability and reliability are most important to me.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.