It can be managed from a web page.
Data Flow Manager at a consumer goods company with 1,001-5,000 employees
It can be managed from a web page and it is stable.
What is most valuable?
How has it helped my organization?
The benefits of the new version are greater ease of use and management of MQ.
What needs improvement?
At a recent industry event, I discovered that the future version of MQ would provide more web services, such as API, and the ability to manage MQ using a web application. Those will be very good improvements to the product.
What do I think about the stability of the solution?
I can say that it's stable.
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IBM MQ
January 2025
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What do I think about the scalability of the solution?
It is scalable, but not easily.
How are customer service and support?
I have opened a ticket. Technical support are not bad.
Which solution did I use previously and why did I switch?
Relationship is the most important element when looking for a vendor.
How was the initial setup?
I was not involved with the initial setup. We usually get in touch with them in order to solve the issues.
What other advice do I have?
Just go ahead and do it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Architect at Accenture
MQ is one of the integrations that we use for the z Systems to the open system connectivity.
What is most valuable?
MQ is one of the key integrations that we use for the z Systems to the open system connectivity. It helps us to transform the systems from the legacy enrollment to the latest technologies, as well. I'm part of the legacy transformations team and it provides really easy migrations, when it comes to integration with MQ. Any other integrations are a little bit challenging for us.
How has it helped my organization?
As I mentioned elsewhere, it provides one of the most seamless integrations that we can do both from open systems to z Systems or vice versa. These are the major benefits that we see. Since we are major resellers for IBM products, we generally look for transformation from z Systems to open systems and this tool helps us in transforming those.
What needs improvement?
They need to provide more and more platform integrations because I'm not sure what are the latest upgrades, in terms of MQ as of today. The latest integrations are going to take place in different cloud environments. So, I am not quite sure as to how seamless it can be integrated with other environments and I need to check that. This is also part of my job exercise, that I need to do every time.
What do I think about the stability of the solution?
There were not many stability issues, for sure. MQ is predominately a stable product, right from the z System days. I started out my career with z Systems, so we used MQ with part of the integration and it really helped us.
How are customer service and technical support?
A long time ago, and not in the recent past, we did experience some issues with the technical support.
Our company has its own IBM center of excellence, where we have all of the required expertise within our organization, predominantly for this product. In addition, we have partnership support that we are getting every time from IBM.
Which solution did I use previously and why did I switch?
We haven't faced a situation where we needed to invest in a new solution, predominately since our clients already have MQ. We are just transforming, upgrading or optimizing those versions; we are only doing this type of work.
How was the initial setup?
The setup is moderate; it's not that complex. Recently, we are working for one of the Microsoft technologies transformation, i.e., from the legacy Microsoft technologies to the latest Microsoft technologies and that integrates with some of the z Systems.They are using MQ as the integration layer and even there, it was a very seamless integration for us. It's not too complicated nor very simple either. It is at the moderate level, which for integration is anticipated.
What other advice do I have?
There is quite a good amount of documentation that you can get either from the IBM Redbooks or from the IBM support websites. Also, if you are partners with our company, then you will get the required support.
Before installing, I would request you to do a quick analysis and go through the end-to-end process, as to what are your requirements and how to configure this product up-front, i.e., instead of directly installing it and then, trying to configure it on the fly.
In general, when selecting a vendor, we look for more and more support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IBM MQ
January 2025
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IT Specialist at a wellness & fitness company
We are using it for the APIs in order to integrate data into the source systems.
What is most valuable?
The most valuable features are the integration services in the company.
How has it helped my organization?
We are using it for the APIs, beepers, and beeper processes in order to integrate data into the source systems.
What needs improvement?
Actually, I am looking to move to the cloud. We need to integrate the databases that are in the company and provide API integration services in the cloud. Thus, we would like to see more cloud integration.
What do I think about the stability of the solution?
This product has very strong stability. We don't have interruption problems.
How is customer service and technical support?
The technical support is very good. We have a partner in Puerto Rico. They have people with extensive experience, and they help us.
Which other solutions did I evaluate?
We looked at the Microsoft solutions, as well. However, IBM was most important.
What other advice do I have?
We look at all the tools and then we compare them to WebSphere. We can then understand which tool we need.
IBM is a leader, but there is always room for improvement.
The most important criteria for me when selecting a vendor include:
- The support that they provide
- The knowledge they have of the tools that we need to purchase
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Analyst at Erie Insurance
It helps us with speed to market.
What is most valuable?
Helping us with speed to market; that's really what IBM's solutions are helping us do.
How has it helped my organization?
Again, we're trying to streamline factory-based speed to market. So, it's improved that.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
Scalability is there, as well.
How are customer service and technical support?
We always rely on technical support; it is very good.
Which solution did I use previously and why did I switch?
We were previously using a different solution.
Which other solutions did I evaluate?
There were other vendors that were on our shortlist. We work with other vendors as well, but IBM is one of our premier vendors. The reason why we chose IBM was because of its stability and they've got the products that we are looking for. They partner with most of the partners that we're dealing with.
When selecting a vendor, the most important criteria are it's stability, helping us to grow forward and how can they help us get to the market faster.
What other advice do I have?
Looking at this is important for any company that's looking for a solution. So, this needs to be one of your primary players.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works
It improves reliability and guarantees that messages are not lost
Pros and Cons
- "It improves reliability and guarantees that messages are not lost."
What is our primary use case?
I have installed a cluster MQ in a bank using HACMP for the failover solution on AIX. I have also configured the product accordingly.
How has it helped my organization?
It improves reliability and guarantees that messages are not lost. This is a prerequisite for the online payment process.
What is most valuable?
Asynchronous messaging processing between the front-end and our legacy system using an enterprise service bus (ESB).
For how long have I used the solution?
More than five years.
What's my experience with pricing, setup cost, and licensing?
To implement such an IBM solution, a company has to pay a lot in term of licensing and consultancy. A pricing model might be a better option.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. System Architect at a tech services company with 1,001-5,000 employees
IBM Websphere MQ is a great messaging product
What is most valuable?
Its ability to transfer large volumes of data reliably.
How has it helped my organization?
I have seen in many organizations it has helped in designing great architectural solutions by helping transfer messages between different systems.
For how long have I used the solution?
5 Years
What was my experience with deployment of the solution?
No
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
Did not use.
Technical Support:Did not use.
Which solution did I use previously and why did I switch?
N/A
How was the initial setup?
N/A
What about the implementation team?
Through Vendor Team. Excellent.
What was our ROI?
Very good.
What's my experience with pricing, setup cost, and licensing?
N/A
Which other solutions did I evaluate?
N/A
What other advice do I have?
It is an excellent solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech services company with 11-50 employees
Stable with good features and a responsive technical support
Pros and Cons
- "The solution is stable."
- "IBM MQ is not very user-friendly."
What is our primary use case?
We're a service provider. My company provides services to different clients that include financial institutions in the banking sector.
IBM MQ is used for queue messaging. I have to install and configure, the MQ features of listener channels, remote queues, and some transmit queues. We enable these as per customer requirements.
What is most valuable?
The solution offers very good features, including listener channels, remote queues, and transmit queues.
The solution is stable.
The initial setup isn't overly complex. It's pretty straightforward.
Technical support is very good.
What needs improvement?
IBM MQ is not very user-friendly. MQ needs to redesign or add some sort of user-friendly interface in order to offer better performance.
This is a very old solution. Nowadays, some other products are designed to be much more user-friendly as compared to IBM MQ.
The product needs better administration.
For how long have I used the solution?
I've been working with the solution for three years.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
How are customer service and support?
We've found the technical support to be very good. they tend to match the severity level of the situation. We're quite happy with the way they respond.
How was the initial setup?
While the initial setup is not overly difficult, the user interface is not very user-friendly.
What's my experience with pricing, setup cost, and licensing?
I cannot speak to the pricing of the product. I can't say if it's overly expensive or reasonably priced as I don't deal directly with licensing.
What other advice do I have?
We are an IBM partner.
I'd rate the soluton at an eight out of ten. For the most part, I've been pretty happy with its capabilities.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Analyst at a wholesaler/distributor with 1,001-5,000 employees
We use it in conjunction with the integration bus for testing and development. The initial launch of the application seems slow.
What is most valuable?
It makes it very easy to update and define queues, look at messages, queue depth, and queue properties. We use it in conjunction with the integration bus for testing and development.
How has it helped my organization?
It's very handy, graphical, easy to use, pretty, and intuitive.
What needs improvement?
I'm not sure. I've been working with it for about two years, so I'm still learning, but I like it. I'm pretty satisfied with it. But, the initial launch of the application seems to be pretty slow. Once you're inside, it does respond pretty quickly; it's just that initial load that takes a while.
What do I think about the stability of the solution?
I've had very good luck with it. It's a little bit slow when you open it, but once you're inside, it seems to respond very well.
What do I think about the scalability of the solution?
It handles everything we have. We have multiple queue managers and broker managers running on different servers, and you can connect to multiples of them. I haven't had any issues with doing that.
How is customer service and technical support?
I haven't used technical support, but my group has.
How was the initial setup?
I was not involved in the initial setup.
What other advice do I have?
I would advise them to go ahead and use it.
When looking for a vendor, I look at stability, their prevalence in the market, other companies using it, and the ability to get support for the product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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