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it_user632727 - PeerSpot reviewer
Technology Architect at Accenture
Real User
MQ is one of the integrations that we use for the z Systems to the open system connectivity.

What is most valuable?

MQ is one of the key integrations that we use for the z Systems to the open system connectivity. It helps us to transform the systems from the legacy enrollment to the latest technologies, as well. I'm part of the legacy transformations team and it provides really easy migrations, when it comes to integration with MQ. Any other integrations are a little bit challenging for us.

How has it helped my organization?

As I mentioned elsewhere, it provides one of the most seamless integrations that we can do both from open systems to z Systems or vice versa. These are the major benefits that we see. Since we are major resellers for IBM products, we generally look for transformation from z Systems to open systems and this tool helps us in transforming those.

What needs improvement?

They need to provide more and more platform integrations because I'm not sure what are the latest upgrades, in terms of MQ as of today. The latest integrations are going to take place in different cloud environments. So, I am not quite sure as to how seamless it can be integrated with other environments and I need to check that. This is also part of my job exercise, that I need to do every time.

What do I think about the stability of the solution?

There were not many stability issues, for sure. MQ is predominately a stable product, right from the z System days. I started out my career with z Systems, so we used MQ with part of the integration and it really helped us.

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IBM MQ
November 2024
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How are customer service and support?

A long time ago, and not in the recent past, we did experience some issues with the technical support.

Our company has its own IBM center of excellence, where we have all of the required expertise within our organization, predominantly for this product. In addition, we have partnership support that we are getting every time from IBM.

Which solution did I use previously and why did I switch?

We haven't faced a situation where we needed to invest in a new solution, predominately since our clients already have MQ. We are just transforming, upgrading or optimizing those versions; we are only doing this type of work.

How was the initial setup?

The setup is moderate; it's not that complex. Recently, we are working for one of the Microsoft technologies transformation, i.e., from the legacy Microsoft technologies to the latest Microsoft technologies and that integrates with some of the z Systems.They are using MQ as the integration layer and even there, it was a very seamless integration for us. It's not too complicated nor very simple either. It is at the moderate level, which for integration is anticipated.

What other advice do I have?

There is quite a good amount of documentation that you can get either from the IBM Redbooks or from the IBM support websites. Also, if you are partners with our company, then you will get the required support.

Before installing, I would request you to do a quick analysis and go through the end-to-end process, as to what are your requirements and how to configure this product up-front, i.e., instead of directly installing it and then, trying to configure it on the fly.

In general, when selecting a vendor, we look for more and more support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user632694 - PeerSpot reviewer
System Engineer at a financial services firm with 10,001+ employees
Vendor
We like the queue depths and creations for the installations.

What is most valuable?

Most valuable for us are the queue depths and creations for the installations. Being a business in financial solutions, we depend on it more for those things, so it's very valuable for us. For most of the applications like JBoss and others we use IBM MQ.

What needs improvement?

It just needs a better installation. An easier user-friendly installation.

What do I think about the stability of the solution?

The stability is good. I mean we do have some issues but we always contact IBM whenever we have performance-based issues and we get solutions quick and fast.

What do I think about the scalability of the solution?

Scalability is great.

How are customer service and technical support?

The technical support is great. Normally, whenever we have an issue, within 24 hours we will get a resolution, so we can close it and leave it to the IBM technical support guys. We get a solution mostly within 24 hours, so that's great.

Which solution did I use previously and why did I switch?

We didn't have another solution previously, we have always been with MQ.

How was the initial setup?

I would say it was both straightforward and complex, but not that complex. I mean the installation normally would take some time and with all of them open, it's just a button click and you're done.

Which other solutions did I evaluate?

I wasn't involved in the selection of the vendors.

What other advice do I have?

Go for it. You should always check out the performance and trust for a good solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM MQ
November 2024
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it_user632691 - PeerSpot reviewer
Systems Engineer at a financial services firm with 10,001+ employees
Vendor
We use it for authentication and authorization of incoming requests.

What is most valuable?

We can do the authentication and authorization of incoming requests using IBM WebSphere and DataPower. That's important to us because we can confidentially send the data with restrictions to other platforms.

How has it helped my organization?

In terms of benefits, our customers are happier since we are doing a good job.

What needs improvement?

In the next release, we would like to see more authentication capabilities embedded and included in the existing product.

What do I think about the stability of the solution?

I don't know about the stability.

What do I think about the scalability of the solution?

We are good with the scalable data in the product.

How is customer service and technical support?

I haven't used the technical support.

How was the initial setup?

I was not involved in the initial setup.

Which other solutions did I evaluate?

I'm not sure about alternative solutions considered.

What other advice do I have?

I definitely recommend them.

When selecting a vendor, we are looking for timely interaction. In case there any issues, we need to get support immediately.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user632742 - PeerSpot reviewer
Data Flow Manager at a consumer goods company with 1,001-5,000 employees
Vendor
It can be managed from a web page and it is stable.

What is most valuable?

It can be managed from a web page.

How has it helped my organization?

The benefits of the new version are greater ease of use and management of MQ.

What needs improvement?

At a recent industry event, I discovered that the future version of MQ would provide more web services, such as API, and the ability to manage MQ using a web application. Those will be very good improvements to the product.

What do I think about the stability of the solution?

I can say that it's stable.

What do I think about the scalability of the solution?

It is scalable, but not easily.

How are customer service and technical support?

I have opened a ticket. Technical support are not bad.

Which solution did I use previously and why did I switch?

Relationship is the most important element when looking for a vendor.

How was the initial setup?

I was not involved with the initial setup. We usually get in touch with them in order to solve the issues.

What other advice do I have?

Just go ahead and do it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user632715 - PeerSpot reviewer
IT Specialist at a wellness & fitness company
Vendor
We are using it for the APIs in order to integrate data into the source systems.

What is most valuable?

The most valuable features are the integration services in the company.

How has it helped my organization?

We are using it for the APIs, beepers, and beeper processes in order to integrate data into the source systems.

What needs improvement?

Actually, I am looking to move to the cloud. We need to integrate the databases that are in the company and provide API integration services in the cloud. Thus, we would like to see more cloud integration.

What do I think about the stability of the solution?

This product has very strong stability. We don't have interruption problems.

How is customer service and technical support?

The technical support is very good. We have a partner in Puerto Rico. They have people with extensive experience, and they help us.

Which other solutions did I evaluate?

We looked at the Microsoft solutions, as well. However, IBM was most important.

What other advice do I have?

We look at all the tools and then we compare them to WebSphere. We can then understand which tool we need.

IBM is a leader, but there is always room for improvement.

The most important criteria for me when selecting a vendor include:

  • The support that they provide
  • The knowledge they have of the tools that we need to purchase
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Freelance at SÍŤ spol. s.r.o.
Real User
Top 20
Provides our clients with performance and stability, while requiring little support
Pros and Cons
  • "IBM MQ is the right choice because of the stability and the performance. And from the support perspective, it's enough to have a really small team."
  • "What could be improved is the high-availability. The way MQ works is that it separates the high-availability from the workload balance. The scalability should be easier. If something happens so that the messages are not available on each node, scalability is only possible for the workload balance."

What is our primary use case?

We use it for message transfer, mostly for a queue of the messages. Sometimes, we also consider using the topic space solution. But it is mostly for transferring messages between two applications. The applications are located in a different country, so it is also used for communication of MQ to MQ. 

What is most valuable?

What I like the most about IBM MQ is the 

  • reliability
  • robustness.

What needs improvement?

What could be improved is the high-availability. The way MQ works is that it separates the high-availability from the workload balance. The scalability should be easier. If something happens so that the messages are not available on each node, scalability is only possible for the workload balance. That's a big difference. And the application must be prepared to consume from each node so that it doesn't lose a message. Otherwise, you lose the ordering of the messages.

For how long have I used the solution?

I've been using IBM MQ for more than five years. We're currently using version 8 and we are switching to version 9.

What do I think about the stability of the solution?

MQ is known for its stability.

How are customer service and technical support?

The technical support depends on the kind of request you have. IBM is a big organization, and sometimes it takes time, while other times it's very quick. But what is great is the documentation and they even define some bugs. They have a willingness to describe these as an APAR (authorized program analysis report) on IBM pages and they're easy to find for the solution.

How was the initial setup?

The installation is easy but the configuration could be complicated because you have to specify a lot of stuff, like queues. It could be a little bit complicated to configure if you have some specific scenarios. For a simple scenario it's easy, but when you have somewhat more complicated scenarios — for example, when you have a hybrid or you need to support some specific security requirements which you use to implement custom components — then it's not easy.

The time it takes to deploy depends on what type of clusters you need. For deployment for testing purposes, where you do not need any cluster, it can really be done in one day, maximum. It's not that difficult. But if you need to deploy a cluster, like a Veritas Cluster, and to prepare the workload balance, it can take days, with system testing etc. You have to combine a lot of other components.

What other advice do I have?

I would recommend it. If you're looking for a traditional queuing system, IBM MQ is the right choice because of the stability and the performance. And from the support perspective, it's enough to have a really small team. It depends on the number of instances, of course. But MQ is not difficult to support. It's mostly to solve communication issues for applications and to determine what type of communication you prefer: the traditional MQ or via JMS, where you have to put it into the headers. But if you pass it, it is very stable after that and has very good performance.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Reviewer397 - PeerSpot reviewer
Principal Solution Specialist at a tech services company with 1,001-5,000 employees
Real User
The on-premise installation is very valuable to us.
Pros and Cons
    • "I believe there is too much code to be done in order to handle the elements that you develop."
    • "I believe the stability of the product has decreased since we began using it initially."

    What is our primary use case?

    Originally, we were doing this in-house, and it was a huge effort. Now, with IBM MQ, we have increased our performance, and it performs really well. The queuing system, given the size of information, is helpful.

    How has it helped my organization?

    The on-premise installation is very valuable to us, since we are working with a lot of companies which have a very high degree of compliance.

    What is most valuable?

    I will say that, okay, we are coming from a long history as an IT company, and we have almost done queuing systems with other solutions. Moving from that implementation to something that is out-of-the-box, and the rave reviews, it was a great asset already. We didn’t have to worry about all the specific configuration, or installation of our own queue, and queuing system, and the brokers, and so on. It was some things a little bit out-of-the-box, that's why we like it.

    What needs improvement?

    I believe there is too much code to be done in order to handle the elements that you develop. We choose a new feature, we would choose something that is a little more … even more out-of-the-box, and gives me the possibility to configure directly where the messages should go, instead.

    Also, the IBM MQ, it doesn’t really have a connector.

    What do I think about the stability of the solution?

    I believe the stability of the product has decreased since we began using it initially.

    What do I think about the scalability of the solution?

    We had some load tests, and actually it was quite straightforward to make a scale actually. I believe we are satisfied with it. We are talking about 100,000 users, and it was performing well. So I don't know if it scales well when we talk about millions. But, for our needs, it scales nicely.

    How is customer service and technical support?

    We do not have a direct contact with them. We have a desk line with them, and we have some sort of agreement. They treat us very well.

    How was the initial setup?

    I do not get involved with the setup of the solutions. But, my team member was very happy with it, and said it was quite easy to install. 

    What was our ROI?

    We always must consider:

    • Reliability is a key requirement
    • There should be a roadmap
    • Support
    • Development

    What other advice do I have?

    We also considered Apache Kafka as a solution. The main difference is that Kafka is an open-source platform. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user631677 - PeerSpot reviewer
    Analyst at Erie Insurance
    Real User
    It helps us with speed to market.

    What is most valuable?

    Helping us with speed to market; that's really what IBM's solutions are helping us do.

    How has it helped my organization?

    Again, we're trying to streamline factory-based speed to market. So, it's improved that.

    What do I think about the stability of the solution?

    The solution is very stable.

    What do I think about the scalability of the solution?

    Scalability is there, as well.

    How are customer service and technical support?

    We always rely on technical support; it is very good.

    Which solution did I use previously and why did I switch?

    We were previously using a different solution.

    Which other solutions did I evaluate?

    There were other vendors that were on our shortlist. We work with other vendors as well, but IBM is one of our premier vendors. The reason why we chose IBM was because of its stability and they've got the products that we are looking for. They partner with most of the partners that we're dealing with.

    When selecting a vendor, the most important criteria are it's stability, helping us to grow forward and how can they help us get to the market faster.

    What other advice do I have?

    Looking at this is important for any company that's looking for a solution. So, this needs to be one of your primary players.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user487374 - PeerSpot reviewer
    it_user487374VP Product Management at PeerSpot
    Consultant

    What were other products on your shortlist?

    Buyer's Guide
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    Updated: November 2024
    Buyer's Guide
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