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Enterprise Architect at Enterprise architecture Tool
Real User
Top 5Leaderboard
Sep 15, 2024
Scalable and has a reconciliation mechanism but lacks extensive documentation
Pros and Cons
  • "It is quite stable."
  • "I couldn't find a lot of information on the system API side."

What is our primary use case?

I worked as an employee for a bank where we recommended IBM MQ, and we used it.

It's for real-time messaging, an exchange between applications.

On the IBM side, we use Message Queue, all the Message Queue products from IBM. For six years, we used it for a bank, an international bank, and we integrated all the applications synchronously using Message Queue.

What is most valuable?

IBM MQ is highly scalable and has a reconciliation mechanism. These are the two main reasons we use IBM MQ. 

What needs improvement?

IBM MQ should have more extensive documentation because I couldn't find a lot of information on the system API side to help us monitor the message queuing. 

I would like to see more documentation.

For how long have I used the solution?

I have been using it for six years. We used it for a bank, an international bank, and we integrated all the applications synchronously using Message Queue.

Buyer's Guide
IBM MQ
April 2026
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What do I think about the stability of the solution?

It has been a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. 

How are customer service and support?

The customer service and support have always been great.

Which solution did I use previously and why did I switch?

I know there are competitors like RabbitMQ and Dell Boomi. I believe RabbitMQ is built on open source and they have a licensed version as well. I don't know much about RabbitMQ or Dell Boomi at this point.

IBM MQ is highly stable and quite customizable to integrate with our systems.

How was the initial setup?

We definitely installed using a service provider, and it's not that complex. It's easy. It took three to six months to start implementing the first use case. 

Around six to ten people were involved in the deployment. It is easy to maintain and stable.

What was our ROI?

The ROI is  good, but we only used it for a few use cases like banking customers. It's quite stable, so we got the value out of the installation.

What's my experience with pricing, setup cost, and licensing?

I would rate it an eight out of ten. It's expensive, not cheap.

What other advice do I have?

I would like to rate it as a seven out of ten. It is quite stable, but it needs to have more documentation, and that is why I rate it as a seven out of ten. 

At this moment, we don't see a use case for implementing AI, but it is definitely in our roadmap. We will definitely try to find a use case to implement any new features that get announced.

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
PeerSpot user
Integration Consultant at a tech services company with 11-50 employees
Real User
Dec 11, 2022
Helps us with enterprise messaging between applications and has valuable MQ messaging topologies
Pros and Cons
  • "We have found the MQ messaging topologies valuable."
  • "The issue is that they're using a very old clustering model."

What is our primary use case?

Our primary use case for IBM MQ is as an enterprise messaging between applications. So when applications need to transmit data from one to another, they use a messaging broker, the IBM MQ, RabbitMQ and ActiveMQ.

What is most valuable?

We have found the MQ messaging topologies valuable mainly the published, subscribe and direct messaging. A feature that no other market could offer at the time was data-addressed encryption.

What needs improvement?

The clustering model can be improved to allow consumers to consume from all brokers simultaneously. Currently, the issue is that they're using a very old clustering model where several of the individual brokers in the same cluster still behave as individuals rather than behaving like a cluster. They call it a cluster, but it's just a group of brokers not working as a cluster. It doesn't properly share the resources between all of the member clusters. Compared to other solutions like Apache Kafka, or RabbitMQ, this is a huge drawback.

For how long have I used the solution?

We have been using the solution for approximately nine years, deploying it on public, private cloud and on-premises.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is not easily scalable. 

How are customer service and support?

Technical support is tough to connect with because the training and documentation from IBM are awful and the technical support from IBM is also poor. So it's easier to solve your issue using Google rather than calling support at IBM.

How was the initial setup?

The initial setup was a bit complex. The installation itself can take anywhere from half an hour to four hours, and the configuration could also take a couple of hours, depending on the complexity of the design.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate the solution an eight out of ten. The solution is good, but the clustering model can be improved. My advice to others considering the solution is to check other products on the market and ensure their product of choice complies with everything they need. They should go for IBM MQ but ensure they carefully read the terms and conditions and view the price beforehand. Alternatively, if they want to go with a more lightweight solution that is just as reliable, they should review RabbitMQ.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
IBM MQ
April 2026
Learn what your peers think about IBM MQ. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
886,719 professionals have used our research since 2012.
Yogesh Kshirsagar - PeerSpot reviewer
Associate V P - Technology Delivery at a computer software company with 501-1,000 employees
Real User
Sep 20, 2022
Effective transaction processing, reliable, and scalable
Pros and Cons
  • "The most valuable feature of IBM MQ is transaction processing."
  • "I would recommend IBM MQ to others that are using major transaction processing."
  • "I have used the support from IBM MQ. There is some room for improvement."
  • "I have used the support from IBM MQ. There is some room for improvement."

What is our primary use case?

IBM MQ is used to ensure that transactions are properly handled.

What is most valuable?

The most valuable feature of IBM MQ is transaction processing.

For how long have I used the solution?

I have been using IBM MQ for approximately 10 years.

What do I think about the stability of the solution?

IBM MQ is stable.

What do I think about the scalability of the solution?

The scalability of IBM MQ is good.

We have only customer transactions using IBM MQ.

How are customer service and support?

I have used the support from IBM MQ. There is some room for improvement.

I rate the support from IBM MQ a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used another solution prior to IBM MQ.

How was the initial setup?

The initial setup of IBM MQ is complex.

What's my experience with pricing, setup cost, and licensing?

The price of IBM MQ could improve by being less expensive.

I rate the price of IBM MQ a three out of five.

Which other solutions did I evaluate?

I choose IBM MQ over other solutions because of personal comfort.

What other advice do I have?

I would recommend IBM MQ to others that are using major transaction processing.

I rate IBM MQ an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Guirino Ciliberti - PeerSpot reviewer
Data Governance & Lineage Product Manager at Primeur
Real User
Sep 9, 2022
Robust, reliable, and responsive
Pros and Cons
  • "IBM HQ's stability is great - we send six million messages a day, and we're very satisfied with HQ's ability to handle that volume."
  • "IBM HQ's stability is great - we send six million messages a day, and we're very satisfied with HQ's ability to handle that volume."
  • "IBM HQ's scalability isn't the best."
  • "IBM HQ's scalability isn't the best."

What is our primary use case?

I use IBM HQ to communicate with subsystems within our plants e.g. the supply chain.

For how long have I used the solution?

I've been using IBM HQ for eight years.

What do I think about the stability of the solution?

IBM HQ's stability is great - we send six million messages a day, and we're very satisfied with HQ's ability to handle that volume.

What do I think about the scalability of the solution?

IBM HQ's scalability isn't the best.

How are customer service and support?

IBM's technical support is great.

How was the initial setup?

The initial setup was straightforward and took around half an hour.

What about the implementation team?

We used an in-house team and a system integrator.

What other advice do I have?

I would absolutely recommend IBM HQ to others as a very robust, reliable, responsive product. I would give IBM HQ a rating of nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1164303 - PeerSpot reviewer
Service Delivery Consultant at a computer software company with 10,001+ employees
Real User
Feb 20, 2022
Secure, no data loss, and it is easy to set up
Pros and Cons
  • "This product has good security."
  • "Overall, I am very happy with this product and my only complaint is that the price is high."
  • "The licensing fees should be more cost-effective so that we can better pitch the product to our clients. With the pricing as it is, they tend to move away from IBM products."
  • "The problem with this product is that it's a little bit expensive."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

The primary use case for IBM MQ is handling the transportation of messages between applications.

This is being used in a mainframe environment.

How has it helped my organization?

Our clients complain about the price of this solution but otherwise, they have not had any problems with it. They are very happy with the quality of the product.

What is most valuable?

This product has good security.

There is no data loss while transporting messages.

What needs improvement?

The licensing fees should be more cost-effective so that we can better pitch the product to our clients. With the pricing as it is, they tend to move away from IBM products. They look for other solutions, such as open-source products.

For how long have I used the solution?

I have been working with IBM MQ for fifteen years.

What do I think about the stability of the solution?

This product is used on a daily basis and it is quite stable. In terms of reliability, I would rate it a five out of five.

What do I think about the scalability of the solution?

I have not found any issues related to scalability.

We have multiple clients that use IBM MQ.

How are customer service and support?

We handle the support that initially comes in from our clients. If we have any problem, then we take it to IBM using a PMR (Problem Management Report). When there is an issue then we feel that we can go to them.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to IBM MQ.

How was the initial setup?

IBM MQ is not at all difficult to set up.

There is no deployment, per se. A broker will handle the deployment.

What about the implementation team?

We handle the implementation and maintenance in-house. The number of people required for maintenance depends on the team. Our team members support multiple accounts.

What's my experience with pricing, setup cost, and licensing?

The problem with this product is that it's a little bit expensive. This is one of the main challenges that we face with our clients. The charges are high and there should be a less costly solution available. This is especially true when you consider it in comparison to open-source tools that are available.

What other advice do I have?

Overall, I am very happy with this product and my only complaint is that the price is high. I definitely recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer914148 - PeerSpot reviewer
Cloud Integration Leader - Cloud Migration Leader at a financial services firm with 10,001+ employees
Real User
Feb 18, 2022
We like the solution for our synchronous communications and transactional applications that require a lot of CPS
Pros and Cons
  • "We like IBM MQ for our synchronous communications and transactional applications that require a lot of CPS."
  • "We like IBM MQ for our synchronous communications and transactional applications that require a lot of CPS."
  • "It's not always easy for applications to connect to IBM MQ, but I think it's fine in general."
  • "It's not always easy for applications to connect to IBM MQ, but I think it's fine in general."

What is our primary use case?

We use MQ for our transactional layer in conjunction with IBM Bus. We use MQ for our web application servers and many of our processes.

What is most valuable?

We like IBM MQ for our synchronous communications and transactional applications that require a lot of CPS.

For how long have I used the solution?

We've been using IBM MQ for about 10 years, but we are currently in the process of migrating our IBM workload to the integration layer in AWS.

What do I think about the stability of the solution?

IBM MQ is highly stable.

What do I think about the scalability of the solution?

The portion of IBM MQ that we have in the cloud is scalable, but the on-premise part isn't so much. However, we are working on sending our loads to cloud.

How are customer service and support?

IBM support is good. I would rate it nine out of 10.

How would you rate customer service and support?

Positive

How was the initial setup?

It's straightforward to set up IBM MQ because we can use it in lightweight modules, like containers, for example. It's not always easy for applications to connect to IBM MQ, but I think it's fine in general.

What other advice do I have?

I rate IBM MQ nine out of 10. It's a good solution.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1037130 - PeerSpot reviewer
Lead Talent Acquisition Specialist at a tech services company with 1,001-5,000 employees
Real User
Jan 7, 2022
Simple to deploy, low maintenance, and technical support is always reachable
Pros and Cons
  • "This initial setup is not complex at all. Deploying it was very easy."
  • "The MQ appliance has very good performance."
  • "The user interface should be enhanced to include more monitoring features and other metrics. The metrics should include not only those from the IBM MQ point of view but also CPU and memory utilization."
  • "Right now, this limits us from using the product."

What is our primary use case?

Our use cases for IBM MQ involve share markets.

In this organization, we are not using many of the features because we have a very small infrastructure. In my previous organizations, I used many of the components including AMS. However, here, we are just using it as a messaging solution and not any of the other components.

What is most valuable?

The MQ appliance has very good performance.

What needs improvement?

The user interface should be easier to use.

The user interface should be enhanced to include more monitoring features and other metrics. The metrics should include not only those from the IBM MQ point of view but also CPU and memory utilization. These kinds of features would be really helpful when we have a large infrastructure. Right now, this limits us from using the product.

In general, the user interface should be more catchy, to entice users.

IBM should promote the use of the MQ appliance because the speed and performance are superior when compared to traditional ways of using the product.

If IBM were to release as least some limited features for MQ as open-source, then it would be great because people will migrate to this solution instead of choosing open-source products like Apache Kafka or RabbitMQ.

For how long have I used the solution?

I have been working with IBM MQ for almost 13 years across different organizations. I began working with version 5.3 and am currently using version 9.

What do I think about the stability of the solution?

The stability is absolutely perfect when it is running on AIX. However, I have experienced some issues with certain Linux distributions. With AIX, I have not had any problems with IBM MQ. With other flavors of Linux, there is some instability whereby the MQ configuration parameters are not giving the proper information. From this, I have concluded that the stability of MQ depends on the Linux distribution that it is running on.

What do I think about the scalability of the solution?

The number of users in my current organization is six or seven. This is the number of applications that we have. This is not an extensive use of the product but we do plan to increase usage in the future.

In my previous organization, our use was more extensive. We had between 700 and 710 users.

This product scales and the number of users depends on the industry, as well as the financial strengths that the organization has.

How are customer service and support?

The technical support from IBM is always reachable.

Internally, we provide technical support to our users. This is possible because our team is only six or seven users.

How was the initial setup?

This initial setup is not complex at all. Deploying it was very easy.

What about the implementation team?

Limited staff is required to maintain this solution because of its stability.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are paid quarterly and they are expensive. This is something that I have heard from all of the organizations that I have worked with.

Which other solutions did I evaluate?

I have evaluated Apache Kafka and RabbitMQ because of the open-source features and benefits. The open-source aspect is an advantage. I have found that not many users choose IBM MQ, even though it is stable, because of financial constraints.

If IBM were to release MQ or at least some limited version as open-source, it would become more popular. People would choose it instead of implementing other products, or other streaming solutions. This is what people are trying to do with DevOps.

IBM MQ is much more stable than these other products, although the rest of them work well with cloud providers such as AWS.

What other advice do I have?

Overall, this is a good product. The only thing that I found complex was to build the user interface with the latest versions of IBM MQ. It was a little bit tricky to do.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1127196 - PeerSpot reviewer
Sr. Solution Architect at a computer software company with 10,001+ employees
Real User
Dec 7, 2021
Easy to use and compatible with many languages, but could be easier to integrate
Pros and Cons
  • "I have found that the solution scales well."
  • "I'd advise new users to try it out as it is easy to integrate, scalable, and stable."
  • "The integration capabilities could be even easier."
  • "The integration capabilities could be even easier."

What is our primary use case?

Mainly we are using MQ to pass the orders in the format of messages. We use MQ mainly for all the asynchronous messages that we pass.

What is most valuable?

It's easy to use and also quite compatible with all the language technologies where they can read messages and they can push messages to Java. It's easy to integrate and compatible with most coding languages.

The solution is stable.

I have found that the solution scales well. 

What needs improvement?

The integration capabilities could be even easier. 

For how long have I used the solution?

I've been using the solution for a while now. It's been maybe ten or 15 years. 

What do I think about the stability of the solution?

The stability has been good. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand it, it can do so. It's easy.

We have a team of about five on the solution right now. 

We do not have plans to increase the number of users at this time. 

How are customer service and support?

IBM technical support for any product is pretty much the same across the board. I have no complaints. They are okay. They are fast and knowledgeable. 

Which solution did I use previously and why did I switch?

We have been using MQ for a long time. In the past we were using a custom-developed framework instead of MQ, however, that was ten to 15 years ago.

How was the initial setup?

I can't speak to how the initial setup went. Those kinds of tasks are handled by the technology team. Therefore, I can't say if it was an easy or complex process.

I'm not sure, ultimately, how long the deployment process was.

What about the implementation team?

I wasn't a part of the process. I can't say if we enlisted outside help or not. 

What's my experience with pricing, setup cost, and licensing?

You do need to pay a licensing fee in order to use this product. We pay it on a yearly basis. 

What other advice do I have?

I'm not following the versioning part. I'm not sure which version we are using currently. 

I'd advise new users to try it out as it is easy to integrate, scalable, and stable. 

I'd rate the solution, in general, at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free IBM MQ Report and get advice and tips from experienced pros sharing their opinions.