We only deploy Illumio Adaptive Security Platform on the servers, and only apply the server segmentation. Our scope for using Illumio is relatively small, and so far it's good because our scope is only applied to the server farms.
Security Architect at MGM
Helpful support, useful monitoring, and high availability
Pros and Cons
- "The most valuable feature of Illumio Adaptive Security Platform is monitoring. When I have no requirement from the other application, I can use the web block traffic to build."
- "Illumio Adaptive Security Platform could improve by supporting more operating systems. For example, Cisco and Apache appliances."
What is our primary use case?
What is most valuable?
The most valuable feature of Illumio Adaptive Security Platform is monitoring. When I have no requirement from the other application, I can use the web block traffic to build.
What needs improvement?
Illumio Adaptive Security Platform could improve by supporting more operating systems. For example, Cisco and Apache appliances.
For how long have I used the solution?
I have used Illumio Adaptive Security Platform for approximately three years.
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What do I think about the stability of the solution?
Illumio Adaptive Security Platform is stable.
What do I think about the scalability of the solution?
The scalability of the Illumio Adaptive Security Platform is good.
We have only the administrators and security team using this solution. There is a title of approximately 10 people using the solution.
How are customer service and support?
The support from Illumio Adaptive Security Platform was good. They always answered my questions and if I needed further help they would arrange a remote session with me.
I rate the support team from Illumio Adaptive Security Platform a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of the Illumio Adaptive Security Platform was easy. We took three months to test the Illumio Adaptive Security Platform and the deployment only took another three months. A total of half a year to complete.
What was our ROI?
We have been using the Illumio Adaptive Security Platform for a while now and we have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
There is a subscription needed to use Illumio Adaptive Security Platform and we pay every three years. Overall the solution is expensive.
Which other solutions did I evaluate?
We chose to use Illumio Adaptive Security Platform because a lot of the features were attractive.
What other advice do I have?
I would recommend Illumio Adaptive Security Platform to others.
I rate Illumio Adaptive Security Platform an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at a financial services firm with 10,001+ employees
Good flexibility and excellent scalability with good technical and informational guides
Pros and Cons
- "The flexibility of the solution is its most valuable feature."
- "The interaction we've had with the support team hasn't been ideal. Technical support should be improved."
What is our primary use case?
We've had to implement the infrastructure. In fact, we are changing over to FortiGate's VMX security solution.
What is most valuable?
The flexibility of the solution is its most valuable feature.
The ability to operate inside the real technology has been excellent.
The solution's concepts are quite simple.
What needs improvement?
The interaction we've had with the support team hasn't been ideal. Technical support should be improved.
The solution needs to better integrate before we are able to deploy. It would be helpful if we could deploy the solution even if there are difficulties with integrations or other conflicts.
For how long have I used the solution?
We started studying the solution about one and a half years ago.
What do I think about the stability of the solution?
We're currently tuning the stability right now. It's not ideal.
What do I think about the scalability of the solution?
The scalability of the solution is excellent.
How are customer service and technical support?
We've contacted technical support and are currently working with a professional right now for a couple of days each month. So far, we haven't been too satisfied with the assistance they've provided. I'd rate them as okay. Sometimes we are required to wait for a resolution. It can take a while to get a response. We need a special environment, and it takes them time to help us which can be frustrating.
How was the initial setup?
The initial setup of the solution was complex, but not on the side of the organization. The rollout of the core was difficult and we had to extract it and pass it to a technical team.
Deployment took over a year. We went through a lot of applications. There were 22,000 for our team.
What about the implementation team?
We had the assistance of a consultant during the initial setup and we were satisfied with their level of service.
What other advice do I have?
We have a full partnership with Illumino.
I was in charge of the program to raise the adoption of the technology within our organization. We're using the latest version of the solution and the private cloud deployment model. The version we are using is either version 18 or 19. We are also using some legacy products as well.
I'd recommend that those considering implementing the solution go ahead and try it out. Just use it and don't be afraid to test it out.
I'd rate the solution eight out of ten. It's a good product with good technical and informational guides. However, the amount of vulnerabilities we've come across is surprising.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Senior Security Consultant at a tech services company with 11-50 employees
Helps block ransomware attacks and provides visibility into applications and network protocols
Pros and Cons
- "The product provides visibility into how the applications communicate and how the network protocols are being used."
- "The product’s agents don't work very well in OT environments."
What is our primary use case?
The primary use case is micro-segmentation. It enables network visibility, allowing you to understand how your applications work and the various communication channels they require. Based on this information, you can determine what is allowed and not allowed on your network based on your policy. The use cases also depend on our client’s needs.
What is most valuable?
Visibility is the most valuable feature of the solution. The product provides visibility into how the applications communicate and how the network protocols are being used. We can also block protocols such as RDP, NetBIOS, and ransomware attacks.
What needs improvement?
The product’s agents don't work very well in OT environments. It could include environments with manufacturing sensors or other devices where installing the agent may not be possible. We don't have the same visibility and flexibility that we have on our computer or server.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The stability is good. We are using the SaaS option.
What do I think about the scalability of the solution?
I haven’t faced any scalability issues. We can extend the solution to the cloud.
How was the initial setup?
The initial setup is easygoing. There are complexities, but the product is very good. Once we get a good baseline and discover things we do not want, we can start blocking and micro-segmenting.
What about the implementation team?
The engineers do the updates. Once the agent is installed, you can auto-update the tool when a new release is available.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner at SiS International Limited
Helps with micro-segmentation and simplifies firewall policy implementation
Pros and Cons
- "It has helped us to understand internal network visibility and firewall policy implementation. We use the product to simplify firewall policy implementation."
- "It requires a low-level re-architecting of the product."
What is our primary use case?
Our primary use case for Illumio is micro-segmentation.
How has it helped my organization?
It has helped us to understand internal network visibility and firewall policy implementation. We use the product to simplify firewall policy implementation.
What is most valuable?
Application Dependency Map.
What needs improvement?
No. The product has great future-proof vision. The additional features are being added throughout the period to cater different scenarios.
What do I think about the stability of the solution?
It's stable. It would utilize native firewall as enforcement point, which avoid the potential issue on agent turn-off.
What do I think about the scalability of the solution?
The scalability of the product is good. It supports super-cluster setup for global cluster even.
How are customer service and technical support?
The Illumio ASP technical support is also good.
How was the initial setup?
Our initial setup was straightforward and the initial deployment completed within a week.
What was our ROI?
In general, security products are defined as insurance or defense wall - relatively passive. Illumio does more than general security product, it provides East-West traffic flow visibility and auditorial log which benefits on daily operation and periodical auditing. The ROI is higher than expected.
What's my experience with pricing, setup cost, and licensing?
The cost is fair and depends on number of workloads. The scale could be from small to large. This is extremely flexible.
What other advice do I have?
I would rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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