Try our new research platform with insights from 80,000+ expert users

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the category report

Prominent pros & cons

PROS

Users report no issues with Infor ION.
Integration performance monitoring is highly valuable.
Ability to see inbound and outbound transactions provides a complete transaction history.
Infor M3 Business Engine integration is seamless with third-party applications.
Middleware capabilities are noted for their flexibility and utility.

CONS

Infor ION lacks automated setup and integration with Salesforce.
Improvements are needed in integration with older applications.
Infor ION does not provide connectors for all integration touchpoints.
Users may need to build their own connectors, leading to additional costs.
Automation tools require enhancement for ease of use.
 

Infor ION Pros review quotes

S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
ION is good for building custom middleware boxes.
Nakul Oza - PeerSpot reviewer
Jan 20, 2023
I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties.
Haridas Narayanan - PeerSpot reviewer
Nov 7, 2023
The tool's most valuable feature is middleware capabilities.
Find out what your peers are saying about Infor, Salesforce, SAP and others in Business-to-Business Middleware. Updated: January 2025.
838,713 professionals have used our research since 2012.
Jorge Saraiva - PeerSpot reviewer
Feb 22, 2022
We haven't had any issues with ION so far.
 

Infor ION Cons review quotes

S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
ION's integration with older applications could be better.
Nakul Oza - PeerSpot reviewer
Jan 20, 2023
The dashboard is not very simple and can be a bit tricky.
Haridas Narayanan - PeerSpot reviewer
Nov 7, 2023
Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer.
Find out what your peers are saying about Infor, Salesforce, SAP and others in Business-to-Business Middleware. Updated: January 2025.
838,713 professionals have used our research since 2012.
Jorge Saraiva - PeerSpot reviewer
Feb 22, 2022
I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools.