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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Infor ION effectively monitors integration performance and identifies reasons for transaction failures.
Users can track the complete history of all inbound and outbound transactions between Infor M3 Business Engine and third parties.
Infor ION excels in building custom middleware solutions.
Its middleware capabilities are highly valued for managing large volumes of incoming and outgoing documents.
Infor ION is stable, with minimal bugs or issues reported by users.

CONS

Infor ION needs automated setup and integration with Salesforce.
Integration with older applications could be improved.
Infor ION lacks connectors for all integration touchpoints, leading to potential additional costs.
The current version of Infor ION is considered obsolete.
Migration to Infor 10 is necessary for accessing more features.
 

Infor ION Pros review quotes

Eugenio Santos - PeerSpot reviewer
Feb 24, 2025
ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners.
S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
ION is good for building custom middleware boxes.
Nakul Oza - PeerSpot reviewer
Jan 20, 2023
I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties.
Find out what your peers are saying about Infor, Salesforce, SAP and others in Business-to-Business Middleware. Updated: March 2025.
842,672 professionals have used our research since 2012.
Haridas Narayanan - PeerSpot reviewer
Nov 7, 2023
The tool's most valuable feature is middleware capabilities.
Jorge Saraiva - PeerSpot reviewer
Feb 22, 2022
We haven't had any issues with ION so far.
 

Infor ION Cons review quotes

Eugenio Santos - PeerSpot reviewer
Feb 24, 2025
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features.
S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
ION's integration with older applications could be better.
Nakul Oza - PeerSpot reviewer
Jan 20, 2023
The dashboard is not very simple and can be a bit tricky.
Find out what your peers are saying about Infor, Salesforce, SAP and others in Business-to-Business Middleware. Updated: March 2025.
842,672 professionals have used our research since 2012.
Haridas Narayanan - PeerSpot reviewer
Nov 7, 2023
Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer.
Jorge Saraiva - PeerSpot reviewer
Feb 22, 2022
I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools.